Tab 1 - Statement of Work.pdf

STATEMENT OF WORK

PRODUCTION ROLL PRINTER AND DIGITAL CUTTING FINISHER

INTRODUCTION-

Defense Logistics Agency (DLA) Data Production Operations seeks to purchase production Digital Roll Printer and Finisher, consisting of roll Printer, digital cutting finisher, feeder and the following associated services:

- Delivery and installation of the equipment.

- Warranties and repair of the equipment.

- Training on using/daily operations of the equipment, to include hardcopy User Manuals.

The purchase will be for a one unit of a printer/cutter/feeder.

Equipment is to be delivered to DLA Document Services, Travis, 621 Waldron Street, Bldg. 83 Travis

AFB, CA 94535

GENERAL INFORMATION

1.0 DLA Document Services requires the equipment and associated services at the Travis location

Production Printer Device

1.1 Require roll printer with a cutter and automatic feeder that can function in an an automated process.

The system should have the salient characteristics as described in the attachment.

1.2 DLA Document Services requires offerors to propose a production roll printer/cutter/feeder to be used for processing roll printing jobs. The offeror will be responsible for installation and any necessary configuration to ensure a complete solution for all above.

MAINTENANCE WARRANTY AND REPAIRS

2.0 Maintenances and repairs refer to one-year contract (brand name or equal); the device must be registered with the manufacture for the extended maintenance/warranty as offered by the specific vendor/manufacturer.

2.1 Basic on-site repair service includes spare parts for verified hardware and software failures. Parts required or system replacement are provided with overnight shipment of required replacements. Service is performed by a technical support group through remote phone support.

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DELIVERY AND INSTALLATION

3.0 Within five (5) business days after selection, the vendor shall contact the delivery location POC and begin the planning/scheduling process.

3.1 Upon completion of installation the agency POC and contractor must sign off stating that all equipment ordered is functioning properly and fully operational.

TRAINING REQUIREMENTS

4.0 As part of the training requirement, the vendor shall provide a hardcopy User Manual which are concise, written in English, user friendly and provide specific steps and processes in all operational aspects in the use of the device and the accompanying peripherals, and software. In addition, provide on-site training within 5 days of delivery and set up.

4.1 Within five (5) business days after the complete installation of each device, the contractor shall provide initial hands-on training regarding the device and its software. This training must be in English language and accomplished by an individual having expert knowledge in all operational aspects of the device and software. This training includes Software, if it is required on each respective delivery order.

All costs associated with providing this initial training (to include travel costs of the contractor-provided instructor) shall be included in the proposed price and will not be reimbursed separately.

EQUIPMENT AND ACCESSORIES

5.0 During the period covered under this contract, should the Government and/or the contractor desire to substitute or upgrade equipment with technology improvements, all such actions shall be approved by the Contracting Officer prior to the contractor taking any action. If a substitution is needed the contractor must notify the Contracting Officer and a formal review process will be conducted.

Substitutions will be provided at no cost to the government

5.0 IT CONFIGURATION (Note): This section pertains to MHE constructed with internal software or app configuration(s) requiring network compatibility. It is anticipated that the equipment sets are not software supported or require network access to operate. If true, this section will not be a requirement for consideration in the technical review process.

5.1 All MHE devices requiring network or app software to operate shall be maintained and kept current with DLA required and approved operating systems and drivers, with the exception of standalone devices.

5.2 All contractor-provided software (including Operating System drivers) shall be supported by the contractor and the software’s original manufacturer at all times during its use by the government. If it becomes apparent that either the contractor or original manufacturer will no longer support any contractor-provided software, the contractor shall provide and install other software in coordination with J67F POC William Hamilton that is still supported by the contractor and the software’s original manufacturer.

5.3 Contractor solution requiring software must be capable of functioning in a common security environment, given that DLA Document Services is required to add additional software that is

SP7000-22-Q-1039 Attachment 1 - Statement of Work Page 2 of 6 standardized within DLA Document Services including but not limited to McAfee Epolicy Orchestrator (multiple modules including AntiVirus and Host Intrusion Prevention), Arcsight Logger, Active Client Software and Axway Desktop Validator.

5.4 All devices/components requiring software shall meet DoD information security specifications when interfacing with classified materials to ensure no remnants of the classified data exists after the classified process has been completed. Guidelines can be found at https://iase.disa.mil. The contractor shall indicate the specific steps needed to ensure classified data is never disclosed.

5.5 All devices requiring software shall be configured in compliance with all applicable DoD Security Technical Implementation Guides (STIG) (Ref: http://iase.disa.mil/stigs). Any remaining deficiencies that cannot be resolved shall be identified by J67 POC William Hamilton prior to the Certification and Accreditation testing phase for evaluation of acceptance.

5.6 As part of the installation process, the contractor shall label all equipment requiring software, with the appropriate classification as defined by DLA Data Production Operations. DLA Data Production Operations shall provide the appropriate instructions and labels.

5.7 DLA Data Production Operations shall provide a configuration standard and settings document for each hardware model that the vendor shall utilize when installing hardware at a designated site. This configuration standard and settings document will be developed for each device in conjunction with the vendor post-award at DLA Data Production Operations headquarters facilities in New Cumberland, Pennsylvania.

5.8 Section 508 Accessibility Standards - The user interface shall comply with Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d), and the Architectural and Transportation Barriers Compliance Board’s Electronic and Information Technology Accessibility Standards at 36 Code of Federal Regulations (CFR) 1194. The standard 1194.21 (Software applications and operating systems) has been determined to be applicable to this contract.

6.0 IT CERTIFICATION & ACCREDITATION, INSTALLATION AND TECHNICAL

SUPPORT (Note): This section pertains to MHE constructed with internal software or app configuration(s) requiring network compatibility. It is anticipated that the equipment sets are not software supported or require network access to operate. If true, this section will not be a requirement for consideration in the technical review process.

6.1 Upon award, DLA Document Services shall identify the specific pieces of equipment and software that require network testing, security accreditation, and approval. Within 21 calendar days of notification, the contractor shall deliver the identified equipment and software, at no additional cost to the Government, to the DLA Document Services production facility at 621 Waldron Street Bldg.83, Travis AFB, CA 94535 for testing of its compliance to the requirements set forth in the Performance Work Statement. The equipment shall be free of vulnerabilities and be configured in a compliant manner with any known STIG deficiencies identified prior to the testing commencement for evaluation of acceptance. The DLA Document Services Information Assurance Manager will determine the acceptance or rejection of any residue risk as part of the Certification and Accreditation process.

Testing will be performed for a maximum period of 20 calendar days per volume band. This testing will determine if the equipment meets all of the requirements of the SOW, can function as delivered, and will develop a standard configuration that the contractor will use for all installations. All testing will be conducted by DLA Document Services with the contractor’s assistance and the acceptance of the award does not occur until testing has been completed. Testing will include but is not limited to vulnerability scanning, port scanning and STIG compliancy checks. Upon notification of a discrepancy, the contractor will have seven (7) calendar days to provide corrective action. The contractor shall, at no additional cost, provide onsite engineering assistance and other support

SP7000-22-Q-1039 Attachment 1 - Statement of Work Page 3 of 6 necessary to configure, setup, and test the equipment. Delivery orders will be processed; however, until successful completion of the IT Certification and Accreditation phase as determined by DLA Data Production Operations, no actual equipment delivery shall be made until the contracting officer provides a notice to proceed.

6.2 The contractor shall monitor industry standard vulnerability sites (e.g. http://nvd.nist.gov/) and take appropriate actions if its equipment is subject to a known vulnerability. In addition, DLA Document Services will notify the contractor as security vulnerabilities are identified concerning the installed equipment. When vulnerability is identified, the contractor shall provide patches within 30 calendar days unless a shorter time period is directed by DLA Document Services Contract Point of Contact

(POC).

6.3 The contractor shall update all contractor supplied software with the following exception. DLA J64 retains responsibility for patching all Microsoft Windows systems that can be updated via Microsoft SCCM. Prior to execution of contractor initiated software updates.

6.4 All purchased hardware shall be registered by the vendor under the “DLA” name for 3rd party technical support.

Specifications

Printer specifications:

- Must be Adobe Illustrator compatible

- Print Method: Memjet Waterfall Print head

- Inks: Dye-based 250mL CMYKK

- Print Resolution: 1600 x 1600 dpi- 1600 x 800 dpi

- Print Speed: 6 inches (152 mm) per second - 12 inches (305 mm) per second

- Print Width: 8.5 inches (216 mm)

- Cutter/Sheeter: Powered Media:

-Media size: Width: 2"-9" (50.8 mm - 229 mm) Length: 2" - 48" (50.8 mm - 1220 mm)

- Media Sensors: Gap (Movable), continuous, black mark

- Thickness: Minimum 0.005" (0.13 mm) Maximum 0.01" (0.3 mm, including liner)

- Cut gap: Minimum 0.125" (3.0 mm) Maximum 0.3" (8 mm)

- Core diameter: Require 3" (76.2 mm) cardboard core

- Black registration mark: 3mm wide, 25.4 mm long on left

- Substrates: Compatible with a wide range of paper, polyester, Polypropylene, and vinyl label stocks

- XL Unwinder/Rewinder Roll to Roll System:

- Unwind / Rewind: 10" (250 mm) outside diameter

- Maximum Roll OD: 10" (250mm)

- Maximum Media Width: 9.4" (240mm)

- Maximum Speed: 51 RPM

- Core Diameter: 3" (76.2 mm)

- Agency Certifications: CE, FCC, RoHS

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General:

- Interfaces: USB 2.0, TCP/IP (Manual IP configuration or DCHP), GPOI available for external device control

- Operating system: Windows 7,8, and 10 (32 and 64 bit)

- Barcode font: 1D Barcode at least Grade B (Code 39) with 10mils bar width

- 2D code printing: 2D Barcode at least Grade B (PDF417) with 10mils cell size

- Operating temperature: 15 - 35 C (59 - 95 F) at RH 20-80%

- Overall dimensions: 22.5" (572mm) W, 20.5" (521mm) D, 14" (356mm) H

- Dimensions with XL Unwind/Rewind System: 59.5" (1512mm) w, 20.5" (521mm) D, 23" (585mm) H

- Weight: 85 lb (38.5 kg)

- Rated voltage: AC 110V - 220V auto-sensing

- Warranty: One year

Plotter Specifications:

- Data interface: USB 2.0

- Linear cut speed: Dependent on graphic 2 squares across 80x80 mm (3.15" x 3.15") = 34 labels per min.

- Programmable Cutting Force: 20 gf - 300 gf in 31 steps (Max 300 gf)

- Test cut function: Yes

- Cut to registration: Single point registration black-mark (4 mm (0.16") square)

- Cut ability: Both printed and unprinted media

- Interface & Software: DLF-220 Software (Windows OS) cutter management tool. Plug-ins for Adobe Illustrator.

- Power requirements: 100-240 VAC, 240 watts

- Other Specifications:

- Input / Output max. roll diameter: 250 mm (9.84")

- Minimum media width: 110 mm (4.33")

- Maximum media width: 225 mm (8.86")

- Maximum cutting width: 200 mm (7.87")

- Minimum slitting width: 19 mm (0.75")

- Number of slitting blades: up to 8

- Lamination module: YES

- Dimensions (L x H x W): 200 cm (78.74") x 145 cm (57.06") x 70 cm (27.56")

- Weight (estimated): 235 kg (518 lb)

- Roll core size: 76 mm (3")

- Minimum / Maximum label length: 10 mm (0.39") / 381 mm (15")

- Maximum media thickness: 0.25 mm (10 mil)

- Maximum cut speed: 600 mm/s (24 in/s) in all directions

- Warranty: One year parts and labor. Usage limitation may apply

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On Site Installation & Training plus 4 hr. web training Freight Warranty One Year minimum Due to the confines of the decals normally printed, and the wide various shapes a Rotary die cut system is economically unfeasible The system MUST be a Digital Plotter system cut and not a rotary die cut.

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