System_Requirements.xlsx
XLSX spreadsheet 24 KB Posted
- Attached to
- Water Treatment Services
- Solicitation number
- 26-001-ITB - Services
- Issued by
- Bell County, Kentucky
About this file
This System Requirements document outlines the technical specifications and operational standards for a software system that the Kenton County Airport Board (KCAB) in Kentucky will procure for Water Treatment Services. The system must be a configurable, web-based Software as a Service (SaaS) offering compatible with major browsers (Apple Safari, Microsoft Edge, Google Chrome, and Mozilla Firefox) and Azure AD single sign-on authentication. The system shall function without modifications to existing KCAB computers and must support comprehensive data import/export capabilities via API, workflow development without programming expertise, complete audit trail documentation, open API integration with third-party software, data archiving with defined retention periods, and adherence to cybersecurity best practices including SOC-2 compliance. Questions regarding the procurement are due by 11:59 pm on Monday, January 26, 2026, with responses posted no later than Thursday, January 29, 2026 at 11:59 pm. Proposals must be submitted by Thursday, February 5, 2026 at 2:00 pm, with no late submissions accepted unless an addendum extends the deadline.
The system must maintain 24/7 availability with better than 99.5% uptime, include data encryption and malware scanning, ensure KCAB data is not shared with unauthorized parties, and provide role-based security access controls with administrative reporting capabilities. The vendor shall provide comprehensive training for all users and administrators prior to go-live, recurring training during ongoing support, and post-upgrade training, along with web-based training resources and user guides. Support services must be available via phone, email, and live chat with issue tracking, escalation, and resolution capabilities, plus an updated online user manual with module-specific help functions. The system shall include administrative notification functionality for scheduled maintenance and updates with configurable delivery options. The document does not specify pricing, set-asides, incumbent information, funding sources, or contract term details.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Water_Treatment_Services.pdf | ||
| Equipment_&_Systems_by_Building.docx | DOCX document | |
| Proposed_Water_Treatment_Services_Contract.pdf | ||
| Notice_to_Bidders.pdf | ||
| KCAB_Water_Management_Program.pdf | ||
| Water_Treatment_Services-RFP_Changes.docx | DOCX document | |
| Resident_&_Non-Resident_Bidder_Affidavits.pdf |
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Text version
Sheet1
| Number | Feature | Included | Not Included | Option/ Customization | Comments |
| 1 | GENERAL REQUIREMENTS | ||||
| 1.1 | System is configurable in implementation and the software provided is the most recent released version at the time of implementation. | ||||
| 1.2 | System is accessed via web browser and offered as Software as a Service (SaaS) | ||||
| 1.3 | Web interface compatible with web browsers Apple Safari, Microsoft Edge, Google Chrome, Mozilla Firefox . List in comments which browsers are supported. | ||||
| 1.4 | System is Azure AD SSO compatible. | ||||
| 1.5 | System functions without any modification to existing KCAB owned computers. | ||||
| 1.6 | System has the ability to import/export any KCAB data via API with full data access and automation of application functionality. | ||||
| 1.7 | Allows workflow development functions that do not require computer programming background/skills to manipulate. | ||||
| 1.8 | System has audit trail documentation tracking every change in the system, including who made the change, when the change occurred, and what the change was. List in Comments any data, transaction, etc. for which audit trail is NOT available. | ||||
| 1.9 | System has open API to integrate and communicate with other software programs. List in Comments the software programs with which the System is compatible and note whether there is an additional fee to communicate/interface with any third party software listed. | ||||
| 1.10 | System is able to archive and access data for a defined time period and able to purge records. List in Comments any limitations | ||||
| 1.11 | System must adhere to cyber security best practices. | ||||
| 1.12 | System must be SOC-2 compliant | ||||
| 2 | SECURITY / AVAILABILITY / TECHNICAL REQUIREMENTS | ||||
| 2.1 | System is available 24 hours a day/7 days a week, except for scheduled maintenance, and is reliable with better than 99.5% uptime with backup. | ||||
| 2.2 | Data is encrypted and stored in a secure environment that scans for viruses/malware as new data is uploaded. | ||||
| 2.3 | KCAB data is not shared with any other parties except as specifically identified or permitted through security profiles by KCAB. | ||||
| 2.4 | System allows KCAB to control external user access. | ||||
| 2.5 | System supports multiple levels of security access for various authorized users to assign users to specific role-based access. | ||||
| 2.6 | System includes built in reporting for security access by user, security group, functionality, form, report, etc., and the ability to export this data or report. | ||||
| 2.7 | System has the on-line ability for the system administrator to maintain user access and perform system administrator functions and maintenance. | ||||
| 2.8 | System has the ability to protect data integrity during simultaneous editing by multiple users. | ||||
| 2.9 | System has the ability to manage user accounts, roles, and employee records via HTTP API. | ||||
| 3 | TRAINING | ||||
| 3.1 | Comprehensive training provided for all regular users and administrators which include initial training prior to Go Live, recurring training as part of on-going support, and system training follow any upgrade | ||||
| 3.2 | System includes web-based training resources and user guides for KCAB users and vendors. | ||||
| 4 | MAINTENANCE / SUPPORT | ||||
| 4.1 | Support available via phone, email, and live chat for KCAB staff and vendors. | ||||
| 4.2 | System provides tracking, escalating and resolving issues, defects, enhancements, and bug injections | ||||
| 4.3 | System includes an updated, online user manual and help function by module, function, process, and screen | ||||
| 4.4 | System includes administrative notification function to notify users prior to system maintenance/update windows with configurable notification delivery options |
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