Submittal Form 2- Service Questionnaire and Company Information.docx

DOCX document 54 KB Posted

Attached to
Larimer County Printing Services
Solicitation number
RFQ 25-03
Issued by
Larimer County, Colorado

About this file

The document is a Service Questionnaire and Company Information form from Larimer County Human Services, located in Fort Collins, Colorado, seeking proposals for printing services. The form requests detailed information from potential vendors about their printing capabilities, focusing on large-format items like banners and pull-up banners, as well as small-format materials such as brochures and business cards. The questionnaire requires vendors to demonstrate their experience, quality control processes, staff qualifications, customer service approach, and comprehensive service offerings for the county's printing needs.

The form seeks in-depth responses across four key areas: printing capabilities and experiences, staff qualifications and expertise, responsiveness and customer service, and a comprehensive outline of services offered. Vendors must explicitly detail their ability to meet the project requirements, including specifying which printing processes are performed in-house versus outsourced, quality control mechanisms, and any limitations in fulfilling the complete project scope. The document is part of Larimer County Department of Human Services' solicitation for miscellaneous printing services, with vendors expected to provide a thorough and transparent account of their operational capabilities and service delivery approach.

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Other files

File Type Posted
25-03 RFQ Addendum One.docx DOCX document
25-03 RFQ Printing Services.pdf PDF
25-03 RFQ Addendum Two.docx DOCX document
Submittal Form 1- Quote Form.xlsx XLSX spreadsheet
Submittal Form 3 - Insurance and Contract Attestation Form. fillable.pdf PDF

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Text version

LARIMER COUNTY HUMAN SERVICES

1501 Blue Spruce Drive, Fort Collins, Colorado 80524, larimer.org/humanservices | Fax: 970-498-6304

1. Printing Capabilities and Experiences Describe your company’s experience with printing a variety of materials, including large-format items (e.g., banners, pull-up banners), as well as small-format items (e.g., brochures, business cards). How do you ensure consistent quality across different types of print jobs? Please include examples of the services you provided, any challenges faced, and how you met client expectations.

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2. Staff Qualifications and Experience How does your team’s experience and expertise in print design and troubleshooting contribute to the quality of your work? Specifically, describe how your staff addresses design issues and prepares files for printing. What qualifications or certifications do your key staff members hold, and how does your team stay current with industry best practices, particularly in digital and offset printing technologies?

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3. Responsiveness and Customer Service How do you ensure clear communication with the Department during the entire project, from initial quote request through to delivery? Please describe your experience of how you have handled project updates, client inquiries, and any potential changes to the scope or timing of a project.

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4. Services Offered Please clearly outline which services and products you are able to provide from the requested scope of work, including any limitations or exclusions in your ability to fulfill the complete project. Please indicate if you are capable of providing all or only certain aspects of the project, and explain how you can meet the requirements in terms of cost, capacity, expertise, and service availability, as well as specific which aspects of the printing process are performed in-house and which are outsourced. Include details on any third-party vendors used, and describe how quality control is maintained across both in-house and outsourced operations.

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SIGNED:

PRINTED NAME:

COMPANY NAME:

ADDRESS:

CITY: STATE: ZIP:

UNIQUE IDENTITY ID:

DATE: TELEPHONE: FAX:

EMAIL ADDRESS:

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