Statement of Work.pdf
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- Solicitation number
- IHS1522954
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Statement of Work Summary
This is a Statement of Work (SOW) for medical, biohazardous, and pharmaceutical waste pick-up and disposal services for the Colorado River Service Unit (CRSU) of the Indian Health Service (IHS), dated 5 December 2025. The contract covers waste management at Parker Indian Hospital in Parker, Arizona, serving the Colorado River Indian Tribes community. The contractor must provide safe, compliant, and timely collection, transportation, treatment, and disposal of regulated medical waste and pharmaceutical waste, along with all necessary personnel, equipment, containers, vehicles, permits, and supervision. The scope includes supplying compliant waste containers; removing filled containers and providing replacements; transporting waste to authorized treatment and disposal facilities; furnishing manifests, certificates of destruction, and regulatory documents; providing annual DOT/HazMat training to CRSU staff; and maintaining full compliance with federal, state, and tribal regulations.
Service requirements include weekly medical waste pickups (estimated 5–6 containers of 44–45 gallons per pickup) and annual pharmaceutical waste mail-back disposal (four 5-gallon containers quarterly). The contractor must provide manifests for each pickup and certificates of destruction after final disposal, retain records for three years, provide electronic copies to the Infection Prevention Officer and Contracting Officer Representative (COR), and issue annual DOT and hazardous materials training certificates to a minimum of 20 CRSU staff members covering DOT HazMat training, OSHA bloodborne pathogens, waste packaging and segregation, spill response, and manifest completion. The base contract period is 12 months with up to four one-year option periods exercised at the Government's discretion. All contractor personnel must hold HazMat endorsements, follow CRSU access and security procedures, comply with OSHA and DOT safety requirements, and report incidents within 24 hours. Performance standards require 100% achievement across timely pickups per weekly schedule, fully compliant manifest accuracy, valid certificates of destruction, annual training delivery to 20 staff minimum, and zero regulatory violations. Invoices must be submitted monthly through the Invoice Processing Platform with supporting documentation and sent to the Contract Specialist and Service Unit Representatives at Susan.Welsh@ihs.gov and Carol.Becker@ihs.gov. The Government TPOC is Carol Becker, Director of Infection Prevention at Parker Indian Hospital, (928) 669-3361, carol.becker@ihs.gov.
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| File | Type | Posted |
|---|---|---|
| Questions and Answers.docx | DOCX document | |
| RFQ IHS1522954.pdf | ||
| Price Schedule.xlsx | XLSX spreadsheet | |
| WD 2015 5479 Rev 29.pdf |
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Text version
STATEMENT OF WORK (SOW)
Medical, Biohazardous, and Pharmaceutical Waste Pick-Up & Disposal Services Colorado River Service Unit (CRSU) Indian Health Service (IHS) 5 December 2025
The purpose of this contract is to obtain safe, compliant, and timely collection, transportation, treatment, and disposal of regulated medical waste (RMW) and pharmaceutical waste generated by the Colorado River Service Unit (CRSU) at Parker Indian Hospital. The Contractor shall provide all personnel, equipment, containers, vehicles, permits, and supervision necessary to perform waste pick-up and disposal services in accordance with federal, state, tribal, and IHS regulations.
BACKGROUND
Parker Indian Hospital is the primary healthcare facility within the Colorado River Service Unit, serving the Colorado River Indian Tribes (CRIT) community. CRSU generates regulated medical waste and pharmaceutical hazardous waste as part of routine patient care operations.
CRSU staff at outlying facilities (e.g., Chemehuevi, Peach Springs, Irene Benn, Supai, etc.) may transport regulated waste internally to Parker for consolidation and disposal. Due to the regulatory nature of hazardous materials handling, the Contractor must provide required DOT/OSHA training for CRSU personnel involved in this process.
SCOPE OF WORK
The Contractor shall provide scheduled pick-up, transportation, treatment, and disposal of all regulated medical waste and pharmaceutical waste generated at Parker Indian Hospital. Services include:
• Supplying compliant waste containers
• Removing filled containers and returning replacement containers
• Transporting waste to an authorized treatment and disposal facility
• Providing manifests, certificates of destruction, and required regulatory documents
• Providing annual DOT/HazMat training to CRSU staff
• Maintaining compliance with all applicable regulations
The Contractor shall not subcontract disposal services without Contracting Officer approval.
APPLICABLE REGULATIONS
The Contractor shall comply with, at minimum:
• 49 CFR Parts 171–180 – DOT Hazardous Materials
• 29 CFR 1910.1030 – OSHA Bloodborne Pathogens
• 40 CFR Parts 260–273 – EPA RCRA Requirements
• Arizona Administrative Code – Biohazardous Medical Waste
• California Health & Safety Code – Medical Waste Management Act (if applicable)
• IHS Environmental Health & Safety Guidelines
• CRSU Waste Management Requirements (from original SOW attachment)
REQUIREMENTS
Facility Waste Removal Requirements (Single Pickup Location)
Waste removal services under this contract apply to:
Parker Indian Hospital – Parker, Arizona
The Contractor shall perform weekly medical waste pickup and annual pharmaceutical waste mail-back disposal at Parker Indian Hospital.
Medical Waste
• Pickup Frequency: Weekly
• Estimated Quantity: 5–6 containers per pickup (avg. 5.5)
• Container Size: 44–45 gallons
Pharmaceutical Waste
• Annual mail-back disposal
• Quantities: Four (4) 5-gallon mail-back containers (one per quarter)
• Waste Type: Flammable/Toxic Hazardous Pharmaceutical Waste
Waste shall be transported to a properly permitted and compliant disposal facility. All manifests must be provided at the time of pickup and upon final disposal.
Container Requirements
The Contractor shall:
• Provide all necessary biohazard and pharmaceutical waste containers
• Ensure all containers meet DOT, OSHA, EPA, and applicable state standards
• Replace damaged containers at no additional cost
• Return clean, empty containers to the designated storage area at Parker
Manifesting and Documentation
The Contractor shall:
• Provide a compliant manifest for each pickup
• Provide a certificate of destruction after final disposal
• Retain records for at least three (3) years
• Provide electronic copies to CRSU’s Infection Prevention Officer and COR
Training Requirements
The Contractor shall provide annual DOT and hazardous materials training for CRSU personnel who handle, prepare, or transport regulated waste.
Training must include:
• DOT HazMat training (49 CFR 172, Subpart H)
• OSHA Bloodborne Pathogens
• Waste packaging, segregation, and labeling
• Spill response awareness
• Proper completion of manifests
The Contractor shall issue certificates of completion to all participants.
Minimum annual participation: 20 staff.
Invoicing Requirements
The Contractor shall submit invoices through the Invoice Processing Platform (IPP).
Invoices must include:
1. Invoice Date & Number
2. Contract Number
3. Line-item breakdown of services
4. Pickup dates
5. Quantities and unit costs
6. Supporting documentation (manifests, certificates of destruction)
Invoices shall be emailed to:
1. Acquisitions: (Contract Specialist)
2. Service Unit Representative: Susan.Welsh@ihs.gov & Carol.Becker@ihs.gov a copy of the invoice should be sent electronically to the Service Unit Representative(s) at the address listed above.
CONTRACTOR RESPONSIBILITIES
The Contractor shall:
• Provide all labor, transportation, PPE, equipment, and supervision
• Maintain all required federal, state, and tribal permits
• Respond to spills, incidents, or nonconformities immediately
• Ensure drivers hold HazMat endorsements
• Comply with all site access/security procedures
• Coordinate all pickups with the TPOC
DELIVERABLES
Deliverable Frequency Responsibility Medical Waste Pickup Weekly Contractor Pharmaceutical Mail-back Quarterly/Annual Contractor Manifests Each pickup Contractor Certificates of Destruction Each disposal Contractor Training for CRSU Staff Annual Contractor Incident Reports Within 24 hours Contractor Invoices via IPP Monthly Contractor mailto:Susan.Welsh@ihs.gov mailto:Carol.Becker@ihs.gov
SECURITY & SAFETY REQUIREMENTS
Contractor personnel must:
• Follow CRSU access procedures
• Wear identification badges
• Adhere to OSHA, DOT, and IHS safety requirements
• Report incidents within 24 hours
PERIOD OF PERFORMANCE
Base Year: 12 months Option Years: Up to four (4) one-year option periods, exercised at the Government’s discretion.
PERFORMANCE STANDARDS
Requirement Standard AQL Timely pickups Per weekly schedule 100% Manifest accuracy Fully compliant 100% Proper disposal Valid certificates of destruction 100% Training delivery Annual, 20 staff minimum 100% Safety & compliance Zero regulatory violations 100%
POINT OF CONTACT
Government TPOC:
Carol Becker Director, Infection Prevention Parker Indian Hospital
(928) 669-3361 carol.becker@ihs.gov
| STATEMENT OF WORK (SOW) |
| BACKGROUND |
| SCOPE OF WORK |
| APPLICABLE REGULATIONS |
| REQUIREMENTS |
| Facility Waste Removal Requirements (Single Pickup Location) |
| Parker Indian Hospital – Parker, Arizona |
| Medical Waste |
| Pharmaceutical Waste |
| Container Requirements |
| Manifesting and Documentation |
| Training Requirements |
| Invoicing Requirements |
| CONTRACTOR RESPONSIBILITIES |
| DELIVERABLES |
| SECURITY & SAFETY REQUIREMENTS |
| PERIOD OF PERFORMANCE |
| PERFORMANCE STANDARDS |
| POINT OF CONTACT |
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