SSN SAM.gov - RMSS - 14MAR2025.pdf
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- Resource Management Support Services
- Solicitation number
- HQ003425RMSS
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DOD Washington Headquarters Service
About this file
This Sources Sought Notice is for Resource Management Support Services for the Department of Defense's Washington Headquarters Services, specifically supporting the Assistant Secretary of Defense for Sustainment and Energy, Installations & Environment. The requirement is a follow-on to an existing contract with a 12-month base period and four 12-month option periods, with an estimated total of 9,592 hours per period across five primary task areas: Program Management, Financial Management, Information Management, Website/Visual Communications, and Contractor Workforce Management.
Key requirements include providing SECRET-cleared personnel to support resource management functions such as financial planning, budgeting, data analysis, website maintenance, and contractor workforce coordination. Interested firms must submit a 10-page capabilities statement addressing administrative details, small business subcontracting opportunities, and key requirements by March 28, 2025. Personnel must have extensive experience with DoD financial systems, PPBE processes, and supporting DoD organizations, with specific emphasis on skills in financial analysis, website development, data management, and program coordination.
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| File | Type | Posted |
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| A10 - SSN - RMSS - 11MAR2025 - Revised 26 March 2025.pdf | ||
| A11 - Sources Sought - Questions and Answers.pdf |
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Resource Management Support Services
SOURCES SOUGHT NOTICE
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The Assistant Secretary of Defense for Sustainment and The Assistant Secretary of Defense for Energy, Installations & Environment, Resource Management Directorate, This is not a solicitation for proposals, abstracts, or quotations. This Sources Sought Notice is solely for market research purposes and should not be interpreted as a Request for Proposal (RFP) or a commitment by the issuing party to procure any goods or services. If an RFP is released, it will be issued through the appropriate Government Contracting Office and posted on the designated Government Point of Entry (GPE). The issuing party does not intend to compensate for the information requested herein. All submitted information is for Government planning purposes only. Proprietary information, if provided, should be clearly marked as “Proprietary – For Government Use Only.”
Responses are welcomed from all sources, including Small Businesses, 8(a) Small Businesses, HUBZone, Service-Disabled Veteran-Owned Small Businesses (SDVOSB), Women-Owned Small Businesses, and Economically Disadvantaged Women-Owned Small Businesses (EDWOSB). While non-responsiveness to this notice does not preclude participation in any future Request for Proposal (RFP), interested and capable firms are strongly encouraged to respond to contribute to the market research and acquisition planning process.
I. INTRODUCTION
The Department of Defense (DoD), Washington Headquarters Services (WHS) Acquisition Directorate (AD), is issuing this Sources Sought Notice on behalf of the Assistant Secretary of Defense for Sustainment (ASD)(S) and ASD (Energy, Installations & Environment) (EI&E). This notice seeks to gather information and assist in identifying the most suitable acquisition method for support services related to Resource Management. This acquisition is a follow-on to HQ003420F0241 on contract 47QTCA20D001A, awarded to Dimensional Concepts LLC, a small business. The estimated period of performance for this requirement is for one 12-month-base period, and four 12-month option periods. Please reference the draft Performance Work Statement (PWS) for specific details as it pertains to the requirements of this request.
II. INSTRUCTIONS
SECURITY REQUIREMENTS: All submissions must include verifiable information about its firm’s ability to comply with the security requirements for this effort. Firms must have a SECRET CLEARANCE at the time of proposal submission. Potential Proposed Personnel shall have a secret clearance to perform the tasks. Refer to the draft PWS for further information on the security requirements.
SUBMISSION REQUIREMENTS: Interested firms should submit responses to include a capabilities statement covering experience and staffing capabilities. Businesses having the capabilities necessary to perform the stated requirements may submit capability statements via email to the following email address:
1. Jasmine Sadat at jasmine.s.sadat.civ@mail.mil
Responses must be submitted not later than March 28, 2025, at 5:00 p.m. (noon) Eastern Time.
Capability statements will not be returned. No phone calls related to this Sources Sought Notice will be accepted. All correspondence shall be via email. Respondents must submit documents in Word or PDF
2:3 format. Neither zipped files will be accepted, nor telephone requests be honored. Responses are limited to ten (10) pages, using a minimum font size of 12, left-justified, with one-inch margins.
CAPABILITY STATEMENT REQUIREMENTS: Provide responses to sections A: Administrative, B:
Small Business Subcontracting Opportunities, and C: Key Requirements in your capability statement:
A. ADMINISTRATIVE
1. Provide a three-to-five-page synopsis of similar work performed, demonstrating your ability to provide qualified staff with subject matter expertise.
2. Company Information:
a) Legal name and address.
b) Commercial and Government Entity (CAGE) Code.
c) North American Industry Classification System (NAICS) codes associated with the company.
d) Small business status under the identified NAICS code (e.g., 8(a), SDVOSB, HUBZone, SDB, VOSB, WOSB).
3. Confirm whether the proposed NAICS code 541512 (Computer Systems Design Services) is appropriate for this effort. If not, recommend an alternative NAICS code with justification.
4. Provide specific examples of prior efforts similar to the RESOURCE MANAGEMENT
SUPPORT SERVICES requirements outlined in the draft PWS.
5. Recommended contract type (e.g., FFP, Cost, T&M, LOE) based on the draft PWS.
6. Indicate whether these services are commercially available (Yes/No) and provide a rationale.
7. Provide details of any existing government contracts, including Federal Supply Schedules under GSA Advantage, that cover similar services.
8. Identify whether all items needed to fulfill this requirement are available on a GSA contract and, if applicable, provide the GSA contract number.
9. Recommend Government-Wide Acquisition Contracts (GWACs) under which these services can be procured. Provide contract numbers for reference.
10. Provide any feedback or questions regarding the draft PWS requirements.
11. Provide a point of contact (name, phone, and email) for individuals who can verify the capabilities identified in your response.
B. SMALL BUSINESS SUBCONTRACTING OPPORTUNITIES
12. Identify which specific sections (listed under the draft PWS sections 4.1, 4.2, 4.3, 4.4, 4.5, 5.1, and 5.2) that your firm will handle as the prime contractor and those where subcontracting
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(e.g., small business collaboration) will occur.
13. Explain the rationale for selecting certain areas to be performed as the prime contractor versus those handled through teaming arrangements or joint ventures.
14. If subcontractors are anticipated, specify:
a. The task areas they will perform.
b. The estimated percentage of subcontracting required.
c. How your firm will build necessary capabilities for areas where experience is lacking.
15. Provide details (including approximate total contract value) of at least two (2) contracts where your company has acted as the prime contractor (either solely or as part of a joint venture) within the past three years for similar requirements.
C. KEY REQUIREMENTS
16. Describe your firm’s capability and experience providing resource management support services to include program and financial management, reporting and analysis, data/records management, and website maintenance. Please specify any direct experience supporting DoD organizations with personal having minimum Secret clearance.
17. How much experience does the firm have in Financial Management (Budget, Execution and
Accounting Operations), Defense Planning, Programming, Budgeting, and Execution (PPBE) process? Briefly describe your experience with Financial Management and PPBE process including any direct experience supporting the DoD (Services, related agencies, Forth-Estate, etc.).
18. Describe your firm’s experience with tools and platforms utilized for financial management and PPBE process. Provide a list of tools (financial platforms and/or reporting tools) that your staff has utilized (or is currently using) with minimum 2 years of experience on current and/or previous client engagements? Specify any platforms used to support DoD organizations.
19. Describe your experience providing website and visual communication support services.
Please provide a list of DoD organizations supported and length of experience providing these services, including any experience maintaining websites and 508 compliances. What tools/platforms were used for developing and maintaining website(s)?
20. Briefly describe the team/resources (staff background, level of experience, etc.) that the firm will assemble to provide resource management support services.
PERFORMANCE WORK STATEMENT
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The Assistant Secretary of Defense for Sustainment and The Assistant Secretary of Defense for Energy, Installations & Environment, Resource Management Directorate, 18 January 2025
1. INTRODUCTION
1.1 BACKGROUND
Resource Management (RM) is a shared resource for the Assistant Secretary of Defense (ASD) for Sustainment
(S) and ASD (Energy, Installations & Environment) (EI&E). RM provides advice, policy guidance, and assistance to the ASDs, the Principal Deputy Assistant Secretaries of Defense (PDASDs), and the Deputy Assistant Secretaries of Defense (DASDs) on program development activities as they relate to the Planning, Programming, Budgeting and Execution (PPBE) of financial resources. RM is responsible for managing and maintaining data, documents, and repositories related to contractual, financial and contractor workforce.
Additional, RM also maintains ASD(Sustainment)’s public website.
1.2 OBJECTIVES
The focal point for Resource Management Directorate (RMD) is the management of financial resources for ASD(S) and ASD(EI&E) by proactively planning, forecasting, allocating and balancing resources for optimal performance.
1.3 SCOPE OF WORK
This Performance Work Statement (PWS) is intended to provide for the services necessary to support ASD(S) and ASD(EI&E), RMD in its day-to-day operations. The contractor shall perform all required activities for RMD support within the scope of this task order as defined in the following paragraphs of this PWS. Specific requirements / tasks are as follows:
• Task 4.1 (192 hours): Program Management Support
• Task 4.2 (3,760 hours): Financial Management Support – Planning, Programming, Budgeting and Execution
• Task 4.3 (3,760 hours): Information Management Support – Data Analysis, Research and Reporting
• Task 4.4 (470 hours): Website / Visual Communications Support
• Task 4.5 (1,410 hours): Contractor Workforce Management Support
The contractor shall be prepared to have personnel on-site within 14 days after contract award.
2. GENERAL REQUIREMENTS
This section describes the general requirements for this effort. The following sub-sections provide details of various considerations.
2.1 NON-PERSONAL SERVICES
The services and performance required under this contract are determined to be not inherently governmental. The contractor shall not perform or give the appearance of performing inherently governmental functions as described in FAR Part 2 and Subpart 7.5, and all applicable DoD policy. The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. All contractor personnel shall identify themselves as contracted support personnel in all forms of communication with all entities with whom Resource Management Directorate Support has business dealings. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to
2:13 constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer immediately.
2.2 BUSINESS RELATIONS
The contractor shall successfully integrate and coordinate all activity needed to execute the requirements specified herein. The contractor shall manage the timeliness, completeness, and quality of the contract deliverables. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of all contractor personnel (including subcontractors). The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.
2.3 CONTRACT MANAGEMENT
The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to this requirement. The contractor must maintain continuity between the support operations at Mark Center, Alexandria, Virginia and the contractor's corporate offices.
2.4 CONTRACT ADMINISTRATION
The contractor shall establish processes and assign appropriate resources to effectively administer this contract.
The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support this contract. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on this requirement.
2.5 PERSONNEL ADMINISTRATION
The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-workdays or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks on-site. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).
2.6 SUBCONTRACT MANAGEMENT
The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Contracting Officer or Contracting Officer Representative (COR).
2.7 CONTRACTOR PERSONNEL, DISCIPLINES, AND SPECIALTIES
The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The contractor shall ensure the labor categories as defined in the Labor Categories document (see attachment), labor rates, and man-hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.
2.8 TRAINING
The Contractor shall provide training, as necessary, for their own personnel to ensure that personnel are trained on the common suite of Microsoft Office tools (e.g., Word, Excel, PowerPoint) and other applicable programs.
The Contractor shall also ensure that all its employees have been properly trained and are qualified to perform assigned tasks under this PWS. The Government will provide or coordinate training on any new Government-provided equipment or Government-directed training (e.g., Information Assurance). If such training requires travel on the part of contractor employees, local travel costs (i.e., Metro) shall be borne by the contract personnel.
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2.9 TRAVEL
Travel to other government facilities or other contractor facilities may be required and will be specified in the PWS. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy & procedures) and is on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs.
2.10 LOCATION
Work will be performed at the Mark Center, Alexandria, Virginia. Performance of the tasks in this PWS may be accomplished via approved telework agreements. In the event of a local or national emergency, operations may be moved to another government facility or additional telework may be authorized. Contractor personnel must obtain and maintain a Pentagon building pass, as well as a Common Access Card (CAC) to access to all IT systems prior to conducting work on this contract. Contractor personnel must also read and familiarize themselves with all organizational mission statements and charters, organizational structures, operating instructions, Standard Operating Procedures (SOP) and policy.
2.11 HOURS OF WORK
Normal workdays are Monday through Friday except US Federal Holidays. Workers typically work eight (8) hours per day, 40 hours per week. Flextime workers start not earlier than 0600 and not later than 0900. Core hours of work are from 0900 to 1500 daily. All employees are expected to be available during core hours. Contract personnel are not customarily expected to work on Federal holiday. Recognized Federal holidays are as follows:
New Year’s Day Labor Day
Martin Luther King Jr. Day Columbus Day
Presidents’ Day Veterans Day
Memorial Day Thanksgiving Day
Juneteenth Day Christmas Day
Independence Day
The amounts in the schedule of the contract includes an allowance for holidays to be observed. The Government will not be billed for such holidays, except when services are required by the Government and are performed on a holiday. Note that any other day designated by Federal statue, Executive Order, or Presidential proclamation may also be treated as a federal holiday.
When the Government grants administrative leave to Government employees, or is closed as a result of inclement weather, potentially hazardous conditions, or other special circumstances, contract personnel working at the specific facility/location are granted administrative leave to the extent that the overall performance is not adversely impacted. The contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within the PWS when the Government facility is not closed for the above reasons.
3. GENERAL CONTRACTOR RESPONSIBILITIES
The Contractor shall, as an independent contractor, and not as an agent of the Government, furnish all management, labor, tools, supplies, and materials (except as provided by the Government) necessary to perform the requirements contained herein. The Contractor shall obtain Government approval prior to contractor use of contractor provided hardware and software in the performance of this work. Hardware, Commercial Off-the-Shelf (COTS) software, custom-developed software, and data provided during the execution of this contract shall become property of the Government at the end of the contract.
The Contractor shall provide on-site management staff with full company authority to oversee the assigned resources and enable rapid resolution of day-to-day service delivery issues.
The Contractor shall deliver and maintain a document describing the Contractor’s organization including the management structure, points of contact, and support teams to carry out requirements and
4:13 tasks detailed in this task order.
The Contractor shall adhere to the Government’s personnel “in and out” processing procedures.
The Contractor shall provide reports to the Government on contract performance including but not limited to performance measures demonstrating performance to established service levels, risks and mitigations, major accomplishments, shortfalls, and future activities.
4. SPECIFIC REQUIREMENTS / TASKS
4.1 SENIOR PROJECT LEAD/PROGRAM MANAGEMENT SUPPORT (192 HOURS)
The contractor shall provide all necessary personnel and managerial resources necessary for the support of this task order. The contractor shall designate a primary point of contact (POC) as the Program Manager (PM) for government use in communicating issues, concerns, or problems on this contract/task order. This person shall have the ultimate authority to commit the contractor’s organization and make decisions for the contractor’s organization in response to government issues, concerns or problems. This person shall be readily available to respond to questions, concerns, and comments, as well as be proactive in alerting the government to potential contractual issues. Although government staff may coordinate with other contractor staff, this POC shall serve as the single contractor representative responsible for resolving all issues, concerns, and problems.
Any issues that may develop should be brought to the attention of the PM prior to any monthly status reports. The contractor shall develop briefings and/or prepare status reports on an as needed basis and make changes or recommendations as required to support this tasking.
The Contractor shall provide oversight of the Resource Management Support Services (RMSS) processes to verify their staff is providing accurate and responsive support. Whenever deficiencies are uncovered, the Program Manger shall take corrective actions to resolve deficiencies.
The Contractor shall provide employees training to ensure staff expertise remains at a level to efficiently and effectively execute task order requirements.
4.1.1 Task Order Kick-off Meeting
The contractor shall schedule and coordinate a Task Order Kick-off Meeting within ten (10) business days of task order award. The contractor shall develop an agenda for the meeting and ensure that all identified participants are notified of the meeting in advance. At a minimum, kick-off attendees shall include key contractor personnel and the RM Director. At the kick-off meeting, the contractor shall describe their staffing plan for RMSS. Upon completion of the kick-off meeting, the contractor shall develop and distribute meeting minutes and action items.
4.1.2 Monthly Status Reports (MSRs)
The contractor shall provide an MSR focused on contractual issues, such as finances, performance, personnel, innovative ideas and schedules, and recap all problems, issues, concerns, and actions taken over the report period, as well as significant actions planned for the next reporting period. The contractor shall provide cost schedule reports with the MSR. The format of the MSRs shall be agreed to after task order award. The contractual information reported in the MSRs shall correlate with contractor's invoices to include all financial information reported.
4.2 SENIOR FINANCIAL ANALYSTS/FINANCIAL MANAGEMENT SUPPORT – PLANNING, PROGRAMMING, BUDGETING AND EXECUTION (3,760 HOURS)
The RMD is responsible for all financial management issues within ASD(S) and ASD(EI&E). In supporting this task, the contractor shall provide Planning, Programming, Budgeting and Execution (PPBE) support, cost assessments, comprehensive research, objective analysis, and practical advice free from conflicts of interest, to facilitate ongoing work and operations. The contractor’s overarching strategy under that task shall support RMD efforts to re-evaluate operations to cut costs, reduce infrastructure and cycle times, and most importantly, improve support of 21st century warfighters.
The contractor shall provide specialized budget execution support to RMD. Contractor experience shall include
5:13 ability to proofread and coordinate Department of Defense (DoD) documents, capability of understanding DoD technical terms, and the ability to communicate those items with non-technical personnel. The contractor shall demonstrate experience supporting analysis, planning, and development of quality financial documents.
The contractor shall provide support at all stages of the financial processes with significant flexibility for constant change. The contractor shall ensure adherence to fiscal policies and procedures for each project submitted by the various program offices within ASD(S) and ASD(EI&E) throughout the fiscal budget cycle. The contractor shall provide PPBE assessments, briefings, and analysis as required throughout the fiscal budget cycle.
The Contractor shall support financial and budget management of all programs covered under this contract. It is preferred, the Contractor possess thorough knowledge of the DoD financial systems infrastructure and procedures throughout all phases of the PPBE process and meeting all OSD mandated timelines for submission of PPBE related documents. The Contractor shall support all PPBE activities related to the execution of programs and other office support activities. The Contractor shall provide support as follows:
a) Assist in developing the Program Objectives Memorandum (POM) and Budget Estimate Submission (BES) to include developing change/budget proposals and corresponding issue nominations and detailed budget justification material (R-Forms, P-Forms, etc.).
b) Assist in establishing and monitoring metrics to measure the value of DoD's program.
c) Prepare documents and reports analyzing financial and budgetary trends.
d) Prepare documents and briefings for review and use by DoD senior leadership.
e) Monitor DoD program execution, including submission of required documentation for release of funding, and follow up on distribution of funding, monitoring of obligation and disbursement rates for funded projects, and documentation of annual expenditures.
f) Assist in preparation of required documentation to support the DoD PPBE process, to include but not limited to Research, Development, Test, and Evaluation (RDT&E) Descriptive Summary (Rl-R4), Budget Issue Papers, and Support documentation for Program Decision Memorandum.
g) Prepare and participate in Mid-Year reviews and other PPBE meetings as required.
h) Assist in identifying baseline financial processes and designing target financial and business processes and procedures that, when implemented, can result in significant improvements in mission and cost effectiveness.
i) Work with the information systems manager to identify financial systems and reports to improve budget formulation, execution, and monitoring.
The contractor shall develop briefings on an as-needed basis and generate reports and data calls on various issues and make changes or recommendations continuously to support this tasking.
The contractor shall assist in the research and review of multiple resource management processes in supporting overarching strategic goals for ASD(S) and ASD(EI&E). The contractor shall provide reviews, analysis, and recommendations to further improve the RMD's strategic planning support.
Financial Management staff clearance level required: SECRET
4.3 INFORMATION MANAGEMENT SUPPORT – DATA ANALYSIS, RESEARCH AND REPORTING (3,760 HOURS) The Contractor shall support RMD through the maintenance of established financial management tools and processes for analyzing budget data throughout the past, current and future fiscal years. The contractor shall continually generate and monitor reports on project status, contract processes, funding levels, execution rates, open commitments, and unliquidated obligations.
Contractor shall maintain a data storage and retrieval solution based on the analysis of archived documentation, that makes it easy on knowledgeable workers to securely capture, manage, and search electronic content on an
6:13 on-demand basis; a solution that increases efficiency and productivity while reducing the costs and time associated with maintaining paper files. The solution should have an intuitive user-interface so customers can access and share information with all members of the RMD team; the solution should have the potential for future growth with additional system features that will benefit RMD’s business needs.
Technical Expertise: The contractor shall have the ability to understand, communicate, coordinate, prioritize, maintain files, manage databases (including extensive knowledge and experience with Defense Agency Initiative (DAI) including all of its reporting and budgetary functions via OBIEE and Hyperion, Wide Area Workflow (WAWF), G-Invoicing, Dormant Account Review Quarterly (DAR-Q)), and ability to export data from these systems to generate reports and presentations for diverse audiences.
Specific Expertise: In addition to technical knowledge, this task requires a knowledge and understanding of the terminology, codes, and processes used in an automated accounting system. The contractor shall be responsible for the day-to-day accounting and reconciliation, financial reporting, and analysis for assigned functional areas.
The contractor shall be meticulous, have strong organizational skills and attention to details, have the ability to multi-task and work in a challenging fast-paced environment, have excellent written and verbal communications skills, display maturity, professionalism and discretion, and be an independent worker and analytical thinker with an ability to conduct research, conduct data analysis, and resolve complex problems. The contractor shall provide the following onsite specialized budget execution support to the government:
a) The contractor shall research, track, gather, analyze, validate, respond to, and provide recommendations on financial data by assigned deadlines.
b) The contractor shall review, report, and attend financial/budgetary meetings. The contractor shall attend scheduled meetings with the Program Offices and WHS AD.
c) The contractor shall generate financial data (financial execution reports, contractor obligation and disbursement reports) and generate financial reports required in support of the scheduled meetings.
d) The contractor shall prepare, track, validate and report on program/project funding documents to ensure compliance with all applicable regulations and guidance. The contractor shall verify funding document data against contract and contract modification documents. Forms may include Directive Division, DD Form 448, Military Interdepartmental Purchase Request (MIPR), Interagency Agreements (IAA7600A&B), Miscellaneous Obligation Documents, and other forms as government guidance dictates.
e) The contractor shall input contract and financial data into applicable government financial/accounting systems and databases. The contractor shall perform financial forecasts for obligations/expenditures.
f) The contractor shall identify worksheet and/or database anomalies; document and identify the steps and time required to perform corrections in an accurate, concise, and timely manner. The contractor will follow-up and validate the problem resolution; ensure CORs approves the resolution.
Information Management staff clearance level required: SECRET
4.4 WEBSITE / VISUAL COMMUNICATIONS SUPPORT (470 HOURS)
The contractor shall provide website and visual communication support to ASD(Sustainment). As the ASD(S) website support, also known as a Webspinner, the contractor shall support the development of a centralized ASD(S) Web presence and be responsible for all website-related tasks, such as planning, design, content coordination, development and implementation in conjunctions with OUSD(A&S) Data Services. The contractor shall identify current and future needs to ensure website and applications support ASD(S)’s mission. The contractor should identify, develop, prioritize, and satisfy tasks within schedule or timeline, in an environment where requirements frequently change.
The contractor shall maintain and update the public website change request (PWCR) procedures which includes guidelines for the website support to Sustainment, as well as current designated Information Release Authority
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(IRA) list and posting procedures.
4.4.1 Website Support
The contractor shall monitor, improve and update the performance and data of ASD(S)’s website. The contractor shall work with Sustainment staff and A&S Data Services on web projects; staying apprised of emerging web developments and technologies; and conduct brainstorming, research, strategy, planning and concept evaluation for projects. The contractor shall create and design prototypes/wireframes, including graphic design, site navigation, and layout of content, for the related web sites. The contractor shall identify current and future needs to ensure websites and applications support Sustainment’s mission. The contractor shall perform website design and enhancements. The contractor shall optimize graphics; design and code webpages, rollovers, tables, and implement streaming media for the site visitor navigation. The contractor shall adhere to OUSD(A&S)’s established standards and procedures for website development for the public domain ACQWEB.
The contractor shall maintain the public website and ensure that it is up to date with all DoD content and security rules and regulations.
4.4.2 Web Functioning and Section 508 of the Rehabilitation Act of 1973 The contractor shall monitor, improve and update the performance and data of ASD(Sustainment)’s public facing website. The contractor shall correct and code, such as all 404 errors, and respond to requests submitted by A&S Data Services. In addition, the contractor shall manage files within designated repositories. This includes reviewing and removing any unnecessary files from the Web server on a regular basis and adhere to standards established by A&S Data Service and any compliance reviews.
4.4.3 Graphic Design and Infographics
Using Adobe Creative Cloud, the contractor shall use common imaging application and maintain expertise in working with a variety of graphic techniques to develop briefings and graphic materials as required.
The contractor will develop and maintain Sustainment’s Graphics Library, which includes images, charts, graphs, briefings, biographies, and other various files used for the website and/or briefings.
4.5 CONTRACTOR WORKFORCE MANAGEMENT SUPPORT (1,410 HOURS)
The RMO is responsible for coordinating, compiling and processing Contractor Workforce Review Board (CWRB) and Common Access Card (CAC) for all contracts issued in support of ASD(S) and ASD(EI&E).
The Contractor shall collect and compile CWRB and CAC requests within the functional offices for each contract, including Independent Government Cost Estimate (IGCE), Performance Work Statement (PWS), and other associated support documentation. The contractor shall review the information contained which include details such as financial information, full time equivalent (FTE) count for on- and off-site contractors, and full and accurate names of the contractor’s staff that will be receiving a Common Access Card (CAC) and/or Building Access. The contractor shall coordinate the CWRB and CAC requests, and maintain all documents for each contract, as required by the Acquisition & Sustainment (A&S) Contract Management (CM) Office.
a) The contractor shall compile and maintain data of all CWRB and CAC requests.
b) The contractor shall develop and maintain a consistent naming convention within the repository for CWRBs and CACs associated with each contract.
c) The contractor shall update the repository and documents within one (1) workday after receiving request from the initiating office or action officer.
d) The contractor shall perform annual audits during the anniversary month of contract award on all current CWRBs and CACs to ensure they are current, active, and required.
5. SPECIAL REQUIRMENTS FOR SERVICE CONTRACTS
This section describes the special requirements for this effort. The following sub-sections provide details of
8:13 various considerations on this effort. The contractor shall utilize personnel in performance of this contract who possess the necessary skill sets to accomplish the requirements outlined within the PWS. This includes the ability to staff, train, and manage a qualified team consisting of not only key personnel, but all personnel deemed necessary to support the requirements of the PWS.
The Contractor shall provide resumes of Key Personnel. Personnel identified as Key Personnel are essential to the work being performed and must meet or exceed the required levels of experience and education outlined below.
It is expected that key personnel presented within the contractor’s response will perform the work if a contract is awarded. Prior to changing an individual identified as Key Personnel, the Contractor shall notify the Contracting Officer in no less than 30 business days and will submit written justification as to the reason for substitution.
Substitution within the first 90 days will only be considered for reasons of illness, death, or termination of employment. The Justification must include the name and qualifications of the proposed substitute(s). The proposed substitute(s) will possess qualifications equal to or superior to those of the Key person being replaced.
The Contractor shall not substitute Key personnel without written consent from the Contracting Officer. No change in fixed unit prices may occur as a result of key personnel substitution. The key personnel may, with the consent of the contracting parties, be amended from time to time during this contract to either add or delete personnel, as appropriate, provided that the contracting officer is notified 30 days in advance and an adequate substitution is presented and accepted by the Contracting Officer. Substitutions of Key Personnel shall be equal to or have greater qualifications than the personnel being replaced.
5.1 Key Personnel: Minimum Qualifications
Senior Project Lead (Key) The position requires strong technical and business skills with knowledge of all functional areas to manage the overall project. The person will be assigned as RMSS Project Lead and shall provide RMD with senior technical, financial, analytical and management support. The person will assist in generating expert level written and verbal communications for audiences at the senior levels of government, congressional staff and combatant commands and will be called upon to demonstrate versatility and ability to adapt to dynamic senior level headquarters operations tempo.
Required:
Bachelor’s degree from an accredited college or university. Bachelor's in science, Technology, or related field preferred. Degree requirement waived in lieu of significant recent and relevant work experience.
Minimum of eight (8) years’ experience with DoD Program, Planning, Budget Execution (PPBE) experience with the Office of Secretary of Defense or Military Department Headquarters level.
Experience with Defense Agency Initiative (DAI) including OBIEE and Hyperion, Wide Area Workflow (WAWF), G-Invoicing, Dormant Account Review Quarterly (DAR-Q)).
Minimum of five (5) years’ experience with application development, relational databases, website development and user support.
Strong analytical and problem-solving skills.
Excellent English oral and written communication skills.
Knowledge and experience managing and coordinating CWRB and CAC process preferred.
Experience with OSD financials preferred.
Clearance level required: SECRET
5.2 Senior Personnel: Minimum Qualifications
Senior Financial Analysts Knowledge of funding disbursement processes and the DoD PPBE process. Familiarity with DoD acquisition/budget processes and procedures. Knowledge of DoD organization and structure, including research and development structure of the Services and Combatant Commands. Contractor staff in these positions shall
9:13 provide support as follows:
a) Assist in developing the Program Objectives Memorandum (POM) and Budget Estimate Submission (BES) to include developing change/budget proposals and corresponding issue nominations and detailed budget justification material (R-Forms, P-Forms, etc.).
b) Assist in establishing and monitoring metrics to measure the value of DoD's program.
c) Prepare documents and reports analyzing financial and budgetary trends.
d) Prepare documents and briefings for review and use by DoD senior leadership.
e) Monitor DoD program execution, including submission of required documentation for release of funding, and follow up on distribution of funding, monitoring of obligation and disbursement rates for funded projects, and documentation of annual expenditures.
f) Assist in preparation of required documentation to support the DoD PPBE process, to include but not limited to Research, Development, Test, and Evaluation (RDT&E) Descriptive Summary (Rl- R4), Budget Issue Papers, and Support documentation for Program Decision Memorandum.
g) Prepare and participate in Mid-Year reviews and other PPBE meetings as required.
h) Assist in identifying baseline financial processes and designing target financial and business processes and procedures that, when implemented, can result in significant improvements in mission and cost effectiveness.
i) Work with the information systems manager to identify financial systems and reports to improve budget formulation, execution, and monitoring.
Required:
A bachelor's degree from an accredited college or university. A bachelor's degree in business management, finance, or accounting is preferred. Degree requirement waived in lieu of significant recent and relevant work experience.
Minimum of five (5) years’ experience with DoD Program, Planning, Budget Execution (PPBE) experience with the Office of Secretary of Defense or Military Department Headquarters level.
Experience with Defense Agency Initiative (DAI) including OBIEE and Hyperion, Wide Area Workflow (WAWF), G-Invoicing, Dormant Account Review Quarterly (DAR-Q)).
Strong analytical and problem-solving skills.
Excellent English oral and written communication skills.
Experience with OSD financials preferred.
Clearance level required: SECRET
5.3 Government Furnished Materials
Information required for the successful accomplishment of this task, that is not readily available to the Contractor, will be provided by the PM/COR. This information will be returned to the Government upon completion of the task. The Contractor shall not divulge any information about files, data, programs, people, processing activities or functions, user IDs, passwords, access codes or other knowledge that may be gained, to anyone who is not authorized to have access to such information.
Government Finished Property/Services. The Government will provide contractor personnel with use of appropriate workspace to accomplish classified tasks associated with the PWS. Contractor personnel shall safeguard Government property provided to prevent loss, misuse, and damage
The Contractor shall adhere to established procedures for securing and safeguarding Government furnished property provided under this PWS. Government furnished property is provided for the official use only in support of this task. Although the Government provides basic house cleaning services (emptying trach, light
10:13 dusting, and vacuuming), Contractor personnel are responsible for maintaining a neat clean workspace.
Basic facilities such as workspace and its associated operating requirements (i.e., phones, desks, utilities, information technology, consumable and general-purpose office supplies) will be provided while working in Government facilities.
Additionally, the tasks in this PWS require a physical presence in order to ensure successful performance. The Government will provide information, material and forms unique to the Government for supporting the task. All Government unique information related to this requirement, which is necessary for Contractor performance, will be made available to the Contractor. The COR will be the point of contact for identification of any required information to be supplied by the Government.
5.4 Non-Disclosure Agreements
All Contractor personnel will be required to sign and return a Non-Disclosure Agreement.
5.5 Security
Overarching security requirements and Contractor access to classified information is specified in the basic DD Form 254. All contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable National Agency Check (NAC).
The Contractor will be required to access classified systems and information in order to complete the tasks and satisfy the deliverables articulated above. Likewise, such personnel may require access to sensitive and classified systems and reporting. As such, personnel performing in support of this effort, or with access to classified systems and reporting, must possess a Secret clearance.
5.6 Quality Control Plan
The Contractor shall prepare and adhere to a Quality Control Plan (QCP). The QCP shall document how the Contractor will meet and comply with the quality standards specified in the PWS, and Quality Assurance Surveillance Plan (QASP). At a minimum, the QCP must include a self-inspection plan, an internal staffing plan, and an outline of the procedures that the Contractor will use to maintain quality, timeliness, responsiveness, customer satisfaction, and any other requirements set forth in this PWS.
5.7 Documentation
Documents, data files, reports, correspondence, and all other documents and writings, together with any charts, graphs, tables, illustrations, photographs, images, and other illustrative, explanatory, historical documents related thereto or independent thereof, regardless of the medium (or media) by which they were produced, preserved, stored, or created in connection with or for purpose(s) of work performed under this PWS and contract, are property of the Government and shall be delivered to the COR promptly, upon request.
The Contractor agrees to assume responsibility for protecting the confidentiality of Government records, which is not considered public information. Each Contractor or employee of the Contractor to whom information may be made available or disclosed shall be notified in writing by the Contractor that such information may be disclosed only for purposes and to the extent authorized herein. The Contractor shall not release any information related to this contract to the public, media or other unauthorized persons or organizations unless the government has conducted the appropriate security review and granted written approval.
PERFORMANCE REQUIREMENTS SUMMARY
Requirements Performance Standards Acceptable Quality Level Method of
Surveillance Provide support personnel to meet
PWS
requirements
All contractor personnel possess the skills needed to perform the required tasks as specified in the PWS.
All contractor personnel possess the needed skills within 2 weeks of onboarding to RMSS.
The Contractor's work products are
COR review / government personnel feedback
11:13 suitable to support the full range of analysis as specified in the PWS.
The contractor's personnel are qualified and adept at presenting clear, concise, factual reports free from political conclusions or any judgment of individual journalist(s).
Editorial and typographical errors should be few.
Submit a monthly status report
The Status Report accurately reflects progress, status;
proactively identifies and addresses any problems or issues encountered; and recommended resolutions are feasible and likely to succeed in resolving issues.
Deviation with COR or designee approval.
Status report for the prior month must be submitted by the 10th of following month.
Draft documents contain minor typographical errors; final documents are error free.
COR Review
Hours of Work/Workload Management
The contractor ensures that sufficient staff is available at all times during core business hours to support assigned requirements. The contractor shall ensure its personnel accomplish the assigned tasks within agreed upon schedules, and at an acceptable level of quality.
The Contractor ensures that sufficient staff is available during core business hours to proactively interact with clients and complete the requirements specified in the PWS. Contractor also ensures the COR is informed of developments with assigned actions.
COR review / government personnel feedback
Services and Deliverables
The Contractor provides the full range of services required to support the requirements addressed in section 2.0 of the
PWS.
The Contractor provides competent expertise and analysis that is consistent with the quality levels specified in the PWS.
Deliverables are factual, well-written, 99% free of grammatical errors or misspellings, and free from political conclusions drawn by the analyst or any judgment of individual journalists. Writing meets college Baccalaureate degree standards for English grammar, spelling, and composition. Deliverables are accomplished by the due date/time specified in Section 6 of the PWS.
Random review of work products by the COR no less than once a week and feedback from appropriate Government sources.
6. DELIVERABLES
Deliverables shall be submitted to the COR. All deliverables shall be submitted using Microsoft Office suite of tools (example, MS Word, MS Excel, MS PowerPoint), or Adobe PDF format, unless otherwise specified by the COR.
Electronic submission shall be made via email, unless otherwise agreed to by the COR. The COR has the right to
12:13 reject or require correction of any deficiencies found in the deliverables. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The following table specifies the deliverables for this requirement.
DELIVERABLE PWS REF. # DELIVERY DATE
1. Task Order Kick-off Meeting Agenda Task 4.1.1 Date of Award + 5
2. Task Order Kick-off Meeting Task 4.1.1 Date of Award + 10
3. Task Order Kick-off Meeting Minutes Task 4.1.1 Kick-off Meeting + 3
4. Monthly Status Reports Task 4.1.2 By 10th of each month
5. PPBE Assessments, Briefings, and Analysis Task 4.2 Continuously throughout the Fiscal Cycle
6. Assist in developing the POM and BES Task 4.2 Continuously throughout the Fiscal Cycle
7. Attend Financial/Budgetary Meetings Task 4.2 Weekly
8. Monitor DoD program execution Task 4.2 Continuously throughout the Fiscal Cycle
9. Generate Ad-Hoc Financial Reports Task 4.3 Continuously throughout the Fiscal Cycle
10. Input and Maintain Contract and Financial Data Task 4.3 Continuously throughout the Fiscal Cycle
11. Maintain Data Storage/Retrieval Solution Task 4.3 As required
12. Create and Maintain Procedural Workbook Task 4.3 As required
13. Maintain ASD(S) Public Website Task 4.4.1 As required
14. Section 508 Compliance of Website Task 4.4.2 As required
15. Website Traffic Report Task 4.4.2 As required
16. Maintain Website Graphics Library Task 4.4.3 As required
17. Coordinate, Compile and Process CWRB/CACs Task 4.5 Continuously throughout the Fiscal Cycle
18. Maintain CWRB/CAC…
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