SS-605053-25_Sole_Source_Letter.pdf
PDF 296 KB Posted
- Attached to
- Allen Bradley Variable Frequency Drives
- Solicitation number
- SS-605053-25/LTT
- Issued by
- Seminole County, Florida
About this file
This document is a sole-source letter from Rockwell Automation to the Seminole County Environmental Services Department, specifically addressed to Mark Fowler, Lead Plant Maintenance Technician. The letter confirms that REXEL USA INC in Orlando, FL is the only authorized distributor for Allen-Bradley and Rockwell Software products in the geographic area of the Seminole County facility. Rockwell Automation emphasizes its policy of exclusively supporting local authorized distributors and discourages purchasing from unauthorized sources, highlighting potential risks such as not receiving the latest product versions or manufacturer's warranty coverage.
The letter underscores the benefits of working with authorized distributors, including access to local inventory, technical assistance from product specialists, staff with factory training, and Rockwell Automation's support of local distributor activities. While acknowledging that price is an important consideration, Rockwell Automation firmly believes that the best long-term customer value is achieved by dealing with the local authorized Allen-Bradley distributor. The document provides contact information for REXEL (407.849.6532) and the local Rockwell Automation sales office (813.466.6400) for any further questions, and is signed by Steve Parkhill, Territory Sales Manager.
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| File | Type | Posted |
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| Allen_Bradley_Variable_Frequency_Drives.pdf |
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Rockwell Automation Florida Territory
3611 Queen Palm Drive Ste 160 Tampa, FL 33618 USA
Tel 1.813.466.6400 Fax 1.813.466.6401 www.rockwellautomation.com expanding human possibility
Rockwell Automation Company 'Internal'
May 14th, 2025
Seminole County Environmental Services Department Attn: Mark Fowler, Lead Plant Maintenance Technician 3300 Dike Rd Winter Park, FL 32792
Re: Rockwell Automation Authorized Allen-Bradley Distributors Rockwell Automation extends and enhances its own significant automation capabilities by partnering with a network of authorized distributors. Some of the many benefits that customers enjoy working with their local authorized Allen-Bradley distributor include:
Access to local distributor inventory (including spares and replacement parts)
Technical assistance from local distributor product specialists
A knowledgeable staff that has access to factory training
Rockwell Automation support of local distributor activities
REXEL USA INC Orlando, FL is the only distributor authorized by Rockwell Automation to sell Allen-Bradley and Rockwell Software products, along with related services; including technical support contracts as well as training, in the geographic area in which your facility is located. As a matter of Company policy, Rockwell Automation only provides product and sales support to the local authorized distributor, and it is our practice and policy to always promote and recommend that customers buy from their local authorized Allen-Bradley / Rockwell Automation distributor.
Rockwell Automation discourages purchasing from non-authorized sources, including distributors who may hold an Allen-Bradley appointment in another area.
If you purchase Allen-Bradley / Rockwell Automation products from an unauthorized source, you may not receive the latest version. The latest version of Allen-Bradley products, along with related factory product services, only is available through your local authorized Allen-Bradley / Rockwell Automation distributor.
Also, products that are not purchased directly from Rockwell Automation or its local authorized
Rockwell Automation Florida Territory
3611 Queen Palm Drive Ste 160 Tampa, FL 33618 USA
Tel 1.813.466.6400 Fax 1.813.466.6401 www.rockwellautomation.com expanding human possibility
Rockwell Automation Company 'Internal' m -Bradley products for a period of one year from the date
As a result, there is no assurance that products sourced from unauthorized parties will carry a valid . Customers purchasing products from unauthorized sources should not assume that they will receive any rights under any Rockwell Automation factory warranty. Only an authorized Allen-Bradley distributor may offer access to factory warranty coverage on Allen-Bradley products.
We recognize that price can be an important consideration in any purchasing decision; however, it also is important that customers understand what they are getting for that price (or in the case of purchases from an unauthorized source, what they are not getting). Rockwell Automation firmly believes that the best customer value in the long-run is achieved by dealing with the local authorized Allen-Bradley distributor.
Should you have any further questions, please do not hesitate to contact REXEL at 407.849.6532 or your local Rockwell Automation sales office at 813.466.6400.
Respectfully, Steve Parkhill
Territory Sales Manager cc: REXEL USA INC Orlando, FL
File details come from the government source that posted it. Updated .