SPO Signed NOA -SUP DHR B53383 ChicagoLighthouse.pdf
PDF 1 MB Posted
- Solicitation number
- 27-442DHR-MGMTO-B-53383
- Issued by
- Cook County, Illinois
About this file
This is a Notice of Award form issued by the State of Illinois Chief Procurement Office for General Services to award a contract to a State Use Program vendor for the Illinois Department of Human Rights (IDHR). The awarded vendor is the Chicago Lighthouse for People Who Are Blind or Visually Impaired, selected under bid number 27-442DHR-MGMTO-B-53383. The contract covers call center and contact/referral center services for incoming and outgoing calls and incident response management related to two helplines administered by IDHR: the Sexual Harassment and Discrimination Helpline (SHDH) and the Help Stop Hate Helpline (HSH) of the Illinois Commission on Discrimination & Hate Crimes. The contract was awarded to the sole bidder with no unsuccessful bidders, and the initial term is 12 months with two 12-month renewal options available.
The total award amount for the contract is $904,715, structured as follows: an initial 12-month term valued at $289,824, with the first renewal term (12 months) valued at $301,417 and the second renewal term (12 months) valued at $313,474. No Business Enterprise Program (BEP) or Veterans Business Program (VBP) utilization is required under this contract, with zero percent goals for both programs. The agency contact for this award is Bryant Dunbar at the Illinois Department of Human Rights, located at 555 West Monroe Street, 7th Floor, Chicago, Illinois 60661, reachable at 312-814-6259 or bryant.dunbar@illinois.gov. This contract was procured through the State Use Program, which supports vendors employing individuals with disabilities.
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Other files
| File | Type | Posted |
|---|---|---|
| 2026-06 State Use Authorization Letter - HSH and SHDH - Chicago Lighthouse.pdf |
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Text version
Notice of Award Form
State of Illinois Chief Procurement Office for General Services Notice of Award v.25.2
Agency and Awarded Vendor Information
Description: State Use Program DHR-Helplines-SHDH+HelpStopHate - Chicago Lighthouse
Bid Number: 27-442DHR-MGMTO-B-53383 Agency: IL DEPARTMENT OF HUMAN RIGHTS
Vendor Selected for Award: The Chicago Lighthouse for People Who Are Blind or Visually Impaired
Line Item Description:
Call center and contact/referral center services for incoming and outgoing calls and incident response management related to two helplines administered by IDHR: the Sexual Harassment and Discrimination Helpline (SHDH) and the Help Stop Hate Helpline (HSH) of the Illinois Commission on Discrimination & Hate Crimes
Total Award Amount 904,715 Number of unsuccessful bidders/offerors 0
Terms (Add Renewal Terms as appropriate) Length Value
Initial Term 12 Months 289,824
Renewal Term 1 12 Months 301,417
Renewal Term 2 12 Months 313,474
Delete Renewal Term Add Renewal Term 1,2,3
Farm Leases and Concessions
Value to the State:
Estimated Financial Return to the State for the Life of the Contract (Includes Renewals)
Value to the Vendor:
Estimated Gross Revenue to the Vendor for the Life of the Contract (Includes Renewals)
Business Enterprise Program/Veterans Business Program Awarded bidder/offeror BEP/VBP Utilization Plan Goals 30 ILCS 575/7 (6)
% of VBP Per Utilization Plan:
0 % of BEP Per Utilization Plan:
List each bidder or offeror's name
Total bid amount
The name(s) of the certified BEP vendor(s) identified in the bidder's or offeror's submitted utilization plan
The Percentage of the bid's amount awarded to certified BEP vendor(s) identified in the utilization plan
Chicago Lighthouse for People Who Are Blind or Visually Impaired
$904,715 SUP NO BEP
*NA indicates that the offeror's pricing remained sealed.
State of Illinois Chief Procurement Office for General Services Notice of Award v.25.2
Add Row Delete Row
Agency Contact
Contact Name: Bryant Dunbar Telephone Number: 312-814-6259
Email Address: bryant.dunbar@illinois.gov Fax Number:
Street Address: 555 W Monroe St, 7th Floor City: Chicago
State: IL Zip Code: 60661
SPO Written Determination for Contract Award Decision
General - Applies to Split Awards, Award to Other than Lowest Responsible and Responsive Bidder. The Rationale described by the purchasing agency in the recommendation to award seems reasonable, and serves as the basis for the contract decision.
Invitation for Bid - The contract was procured through the Invitation for Bid Process, and the contract has been awarded to the lowest priced responsive and responsible bidder.
Invitation for Bid award with Domestic Products preference - The contract was procured through the Invitation for Bid Process, and the contract has been awarded to the lowest priced responsive and responsible bidder by applying the Procurement of Domestic Products Act (30 ILCS 517) preference.
Request for Proposal - Based on factors set forth in the Request for Proposal, the contract has been awarded to the offeror whose proposal is most advantageous to the State.
Other: State Use
Signature Field Date:
State of Illinois Chief Procurement Office for General Services Notice of Award v.25.2 Page of Agency and Awarded Vendor Information Terms (Add Renewal Terms as appropriate) Length Value Initial Term Farm Leases and Concessions Estimated Financial Return to the State for the Life of the Contract (Includes Renewals) Estimated Gross Revenue to the Vendor for the Life of the Contract (Includes Renewals) Business Enterprise Program/Veterans Business Program Awarded bidder/offeror BEP/VBP Utilization Plan Goals 30 ILCS 575/7 (6) List each bidder or offeror's name Total bid amount The name(s) of the certified BEP vendor(s) identified in the bidder's or offeror's submitted utilization plan The Percentage of the bid's amount awarded to certified BEP vendor(s) identified in the utilization plan *NA indicates that the offeror's pricing remained sealed.
Agency Contact SPO Written Determination for Contract Award Decision 11.0.0.20130303.1.892433.887364
| CurrentPage: |
| PageCount: |
| DESCRIPTION: State Use Program DHR-Helplines-SHDH+HelpStopHate - Chicago Lighthouse |
| BIDNUMBER: 27-442DHR-MGMTO-B-53383 |
| AGENCY: IL DEPARTMENT OF HUMAN RIGHTS |
| VENDORSELECTED: The Chicago Lighthouse for People Who Are Blind or Visually Impaired |
| LINEITEMDESCRIPTION: Call center and contact/referral center services for incoming and outgoing calls and incident response management related to two helplines administered by IDHR: the Sexual Harassment and Discrimination Helpline (SHDH) and the Help Stop Hate Helpline (HSH) of the Illinois Commission on Discrimination & Hate Crimes |
| TotalAwardAmt: 904,715 |
| NoUnsuccessfulbidders: 0 |
| cell2: 12 Months |
| cell2: 12 Months |
| cell2: 12 Months |
| cell2: $904,715 |
| cell3: 289,824 |
| cell3: 301,417 |
| cell3: 313,474 |
| cell3: SUP NO BEP |
| cell1: Renewal Term 1 |
| cell1: Renewal Term 2 |
| cell1: Chicago Lighthouse for People Who Are Blind or Visually Impaired |
| DeleteRenewalTerm: |
| AddRenewalTerm123: |
| VALUETOSTATE: |
| VALUETOVENDOR: |
| PERCENTVBPUPLAN: 0 |
| PERCENTBEPUPLAN: 0 |
| cell5: |
| Add: |
| Delete: |
| ContactName: Bryant Dunbar |
| Telephone: 312-814-6259 |
| email: bryant.dunbar@illinois.gov |
| fax: |
| Street: 555 W Monroe St, 7th Floor |
| City: Chicago |
| State: IL |
| Zip: 60661 |
| CheckBox1: 1 |
| CheckBox2: 0 |
| CheckBox5: 0 |
| CheckBox3: 0 |
| Other: State Use |
| SignatureField1: |
| DateField1: |
File details come from the government source that posted it. Updated .