ATTACHMENT_A___PWS_Italy_South.pdf

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Army Fuel Storage Services GOCO Italy - South
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SPE600-14-R-0509
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PERFORMANCE WORK STATEMENT (PWS)

For Operation and Maintenance of Ground Fuel Operations at

United States Army Europe

(Italy)

TABLE OF CONTENTS

SECTION C-1.0 INTRODUCTION

C-1.1 General DLA Energy Description of Services

SECTION C-2.0 BACKGROUND

C-2.1 General

SECTION C-3.0 SCOPE

C-3.1 General Scope of Work

C-3.2 Ground Fuel Operations

C-3.3 Contract Turnover

SECTION C-4.0 APPLICABLE DIRECTIVES

C-4.1 General

SECTION C-5.0 PERFORMANCE REQUIREMENTS

C-5.1 Fuel Operations C-5.1.1 Hours of Operation C-5.1.2 Product Receipt C-5.1.3 Product Storage C-5.1.4 Product Issues C-5.2 Inventory Management C-5.2.1 Physical Inventory Management C-5.2.2 FMD Computer Software and Hardware C-5.2.3 FMD Automated Dispensing System Key/Card Management C-5.3 Quality Control C-5.4 Facility Maintenance C-5.4.1 Operator Maintenance C-5.4.2 Recurring Maintenance (RM)

C-5.4.3 Sustainment, Restoration, and Modernization

(SRM) /Military Construction (MILCON)

C-5.4.4 Building and Grounds Maintenance C-5.5 Safety C-5.6 Security C-5.6.1 Base Access Requirements C-5.7 Environmental Protection C-5.7.1 Spill Response C-5.8 Training C-5.9 Contractor Furnished Items

C-5.9.1 Disposition of Furnished Equipment C-5.9.2 Uniforms, Clothing, and Safety Equipment C-5.10 Government Furnished Equipment and Facilities

C-5.10.1 Other Government Furnished Equipment C-5.10.2 Inventory of Government Furnished and Property C-5.10.3 Unauthorized Use of Facilities C-5.1.11 Report Fraud, Waste and Abuse

SECTION C-6.0 DELIVERABLES

C-6.1 Contactor Detailed Plans

C-6.1.1 Contract Compliance Plan

C-6.1.2 Operations Plan

C-6.1.3 Product Inventory Control and Accountability Plan

C-6.1.4 Product Quality Control Plan

C-6.1.5 Maintenance Plan

C-6.1.6 Safety Plan

C-6.1.7 Environmental Protection Plan

C-6.1.8 Training Plan

C-6.1.9 Security Plan

Appendix A Definitions

Appendix B Abbreviations and Acronyms

Appendix C Applicable Directives

Appendix D Terminal Manager and Base Level Support Accountant

Locations

Appendix E Base Information

Appendix F Personnel Qualifications

Appendix G Performance Requirements for GOCO

Appendix H Logistics Support for Cost Reimbursable Line Items

Appendix I Environmental Final Governing Standards

C-1.0 INTRODUCTION

C-1.1 General DLA-Description of Services: Under this solicitation, the Defense Logistics

Agency Energy (DLA –E) is procuring receipt, storage and issue services for retail Turbine

Fuel, Aviation, JP8 (MIL-DTL-83133F); Retail Gasoline, Automotive (EN 228); Retail Diesel

(EN 590) or any additional product designated by the contracting officer. This includes services for the operation, maintenance, security, safety, environmental protection of Government aviation and ground fuel facilities at Army installations in Europe.

C-1.2 Contractor Manpower Reporting: The contractor shall report all contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract for the Defense Logistics Agency via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecrnra.rnil

Reporting inputs will be for the labor executed during the period of performance during each

Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2015. Contractors may direct questions to the help desk at: http://www.ecrnra.mil

SECTION C-2.0 BACKGROUND

C-2.1 General: Within the United States Army Europe (USAREUR) Area of Operations

(AOR) capitalized fuel operations exist at a combination of facility sites that can be categorized accordingly as retail service stations. Each of the US Army Garrisons (USAGs) is roughly comparable to a CONUS Army installation in terms of enterprise management control of petroleum functions. The USAGs are categorized as either “direct reporting” or “reporting” garrisons for installation management purposes.

SECTION C-3.0 SCOPE

C-3.1 General scope of work: The capitalized U. S. Army Europe fuel facilities in Italy listed in (Appendix E) are being outsourced to Government-Owned/Contractor-Operated

(GOCO) facilities. The Contractor will be responsible for operating and performing the operator/organizational maintenance on the facilities to ensure safe and accurate receipt, storage, transfer, issue, quality control, and accounting for Defense Working Capital Fund

(DWCF) - owned petroleum products under their control. In addition, the Contractor will ensure all personnel are adequately trained to secure government furnished equipment and comply with environmental protection and safety directives. All Contractor personnel that have a direct interface with the customers must be able to speak, read, and write in English.

Fuel Distribution service operators must possess a language proficiency level of one, with

Terminal Managers and BLSA personnel meeting language proficiency level II IAW AER

690-70.

http://www.ecrnra.rnil/ http://www.ecrnra.mil/

C-3.2 Ground Fuel Operations: The Contractor will perform all fuel operations, inventory management, quality surveillance, organizational level maintenance, training, safety and environmental protection functions at the ground fuel sites listed in Appendix E. The service stations will provide fuel support to authorized reimbursable Defense Working Capital Fund

(DWCF) customers that have approved DLA –Energy purchase devices or have an assigned

DODAAC, FEDAAC or "2A" DODAAC.

C-3.3 Contract Turnover: The Contractor will receive, during the thirty days prior to the start of contract performance, assistance from current military/government personnel, representatives from DLA ENERGY and the Contracting Officer’s Representative (COR) to accomplish a joint facilities turnover inspection, product testing and inventory. During the last ten working days of this contract, the incoming government/Contractor personnel shall be permitted access to the bulk storage facility to observe its operation. The outgoing operators shall assist DLA Energy, the COR, and the incoming contractor to accomplish the facility turnover inspection, product testing, and inventory accounting as well as provide all relevant information concerning the facility and its operation including maintenance records and engineering documentation.

SECTION C-4.0 APPLICABLE DIRECTIVES

C-4.1 General: The contractor shall comply with all applicable Environmental Governing

Standards, pertinent Department of Army and Department of Defense directives, policies, and procedures, as well as applicable federal statutes, judicial interpretations, international agreements, (e.g. Status of Forces) and policies applicable to U.S. Armed Forces or U.S.

Citizens including, but not limited to, the directives listed in Appendix C as applicable to the facilities and operations in the performance of the contract effort. In the event of conflicting guidance, the most stringent requirements shall be followed.

SECTION C-5.0 PERFORMANCE REQUIREMENTS

C-5.1 Fuel Operations: The Contractor shall operate and perform maintenance on the existing capitalized U. S. Army facilities in Italy listed in (Appendix E) to support normal base operations, deployments, exercises, and contingencies as well as during periods of heightened security. Contractor performance will be evaluated and payment based on the standards identified in Appendix E. Fuel operations and maintenance at the fuel facilities must be safely and efficiently conducted to requisition, receive, store, and issue petroleum products with appropriate controls to ensure adequate fuel quality and inventory accuracy.

C-5.1.1 Hours of Operation: See Appendix E for base specific requirements. The Contractor shall conduct fuel operations during the stated hours of operation at the fuel facilities. If directed by the Contracting Officer’s Representative (COR) to conduct operations outside normal hours, Contractor shall respond and provide required support within 2 hours’ notice.

It is the service provider's responsibility to ensure that customers continue to receive uninterrupted service/support during both U.S. and Italian National Holidays. At no time during the performance of this contract will there be a lapse in customer service. The service provider will provide the COR with a listing of individuals on call, contact information (telephone numbers) and base locations of employees identified to work the holiday schedule no later than 1700 hours on the day prior to a holiday. If on-support is required during any holiday period, it should be communicated to the service provider in a timely manner in order to ensure that adequate coverage can be scheduled.

C-5.1.2 Product Receipt: The Contractor shall receive fuel without causing operational delays or incurring demurrage. The contractor will be required to escort fuel tankers while on the installation. The contractor is responsible for self-induced demurrage charges. The

Contractor shall immediately notify the COR/designated office of any fuel quantity or quality discrepancy. The COR will notify DLA Energy Europe and Africa Customer Support

Branch. The Contractor shall not offload off specification fuel or customer returned fuel unless a waiver/approval has been granted by DLA ENERGY-Q (Quality/Tech Support

Office). The Contractor shall prepare all documents required for product receipt.

C-5.1.3 Product Storage: The Contractor shall be responsible for product quantity and quality while in Contractor custody as specified in Clause E1.11 QUALITY CONTROL

PLAN (DLA ENERGY MAR 2000).Product will be maintained to preclude degradation, contamination, commingling, or other occurrences which render the product unsuitable f o r its intended use. The Contractor shall immediately notify the COR/designated office of any issues which impact the integrity, quantity, or availability of fuel in storage. .

C-5.1.4 Product Issues: The Contractor shall issue and transfer fuel IAW hours of operation.

The Contractor shall issue fuel without causing operational delays. When product does not meet specification limits, the Contractor shall request disposition instructions from DLA

ENERGY-Q via the COR/CO as required by DOD 4140.25M and MIL-STD-3004 latest version. The request for disposition instructions shall contain the minimum reporting requirements mandated by MIL-STD- 3004 latest version. This will be accomplished through the COR. The Contractor shall prepare all documents required for product issue. In case of automated fuel service station failure, manual fuel issues may be required on an emergency basis after approval by the COR.

C-5.2 Inventory Management: The management of fuel inventories involves a full range of actions associated with ordering/requisitioning, receipt, storage, transfer, issue, physical inventory, and use of Fuel Manager Defense (FMD 8.0). The contractor shall provide a

Terminal Manager (TM) and a Base Level Support Application (BLSA) operator (accountant) at Vicenza. Terminal Managers identified by terms of the contract are contractually obligated to account diligently for and safeguard government property including DWCF energy stocks and government furnished equipment/facilities at contractor operated DFSPs. Terminal

Managers are additionally responsible to comply with contract terms and DLA-E published guidance. Detailed information regarding TM and BLSA roles and responsibilities may be reviewed at DoD 4140.01, DoD Supply Chain Material Management Regulation and DoD

Instruction 4161.02, Accountability and Management of Government Contract Property.

Terminal Managers shall ensure daily, accurate recording and processing of all DWCF energy inventory transactions including receipts, shipments, sales/credits, and physical inventories into the Fuel Manager Defense (FMD 8.0) in compliance with DoD 4140.25-M, pertinent

DLA-E Interim

Policy and Procedural Instructions, and BLSA guidance.

C-5.2.1 Physical Inventory Management: The Contractor shall follow the physical inventory management procedures specified in applicable directives and contract clauses.

Contractor personnel that need access to DoD Information Systems to conduct inventory management duties must meet DoD/USAREUR requirements to receive a CAC Card.

Contractor will immediately contact the COR upon contract award to apply for CAC access.

A successful background check of each contractor requiring computer access must be completed to receive a CAC Card. Additional physical inventory management duties include:

• Ensure that all orders, receipts, transfers, issues, losses, gains and adjustments are properly documented.

• Ensure that adequate stocks are on-hand to fully support mission requirements at all facilities and maintain the required inventory levels.

• Maintain auditable document control files and data files for accountable records on all fuel products for the period specified in the contract.

• Maintain control over the physical environment to ensure proper product storage can take place with minimal losses.

• Ensure inventory variations are within allowable limits. Document, investigate, report, and take corrective action if necessary on excessive variations.

C-5.2.2: FMD 8.0 Computer Software and Hardware: The Government will provide the appropriate hardware and software for FMD 8.0 at the fuel facilities. The exact number of computers will be coordinated out at the time of contract award.

C-5.2.3 FMD 8.0 Automated Dispensing System Key/Card Management, The Contractor shall be authorized to send/receive Vehicle Identification Link Keys (VIL Keys) through

Official Government Mail during the performance period of this contract. Al l VIL Keys will be provided to the contractor by DLA Energy.

C-5.3 Quality Control: The Contractor shall establish a written Fuel Product Quality Control

Plan (QCP) specific to each location and facility, to ensure all products handled by the

Contractor remain on-specification. The Contractors written QCP plan shall ensure product quality in accordance with the most current version of MIL-STD-3004 and include (but not limited to) requirements for sampling, testing methods, equipment, documentation of tests, and record keeping. No petroleum product shall be received or issued until product quality determinations have confirmed conformance with specifications. Sampling and testing of all grades of fuel will be accomplished IAW the requirements of MIL-STD-3004. Testing will be performed at either a commercial or military laboratory approved by a Quality Assurance

Representative.

C-5.4 Facility Maintenance: The Contractor shall establish and maintain automated maintenance and supply records for all equipment and components at the fuel facilities. The

Contractor shall provide a detailed maintenance plan for all facilities, equipment, and system components. The plan shall address the frequencies, methods, and procedures for accomplishing the maintenance objectives. The maintenance records and maintenance plan shall be updated as changes occur and be made available for review by the government

(COR/DPW) upon request and turned over to the government (COR/DPW) at the end of the contract. The Contractor shall ensure maintenance activities are scheduled to prevent or minimize impact to operations. The Contractor shall immediately notify the COR and local

USAG LRC/DPW of any maintenance downtime that could affect operational use of the system and the estimated time the system will be back in operation.

C-5.4.1 Operator/Organizational Maintenance: The Contractor will perform operator/organizational maintenance to inspect, service, and maintain all fuel distribution systems and equipment in accordance with applicable directives, Facility Operations and

Maintenance Manuals, manufacturer’s specifications, and best commercial practices. The

Contractor shall provide all manpower, material, tools, and equipment to perform operator/organizational maintenance during routine inspections and system use/operation.

Operator/organizational maintenance would include personnel cost, housekeeping (grease valves, replace gaskets, clean/maintain equipment, tightening of bolts/nuts on equipment, general housekeeping, etc.) and related supplies.

All deficiencies that exceed the capabilities of the contractor or discovered during preventive and operator maintenance or mission operations will require the telephonic/electronic submission of a work order through the local DPW/appropriate organization. The Contractor will not perform maintenance and repairs beyond operator maintenance unless directed by the

COR as reimbursable work.

C-5.4.2 Recurring Maintenance (RM): RM required is the Government's responsibility in accordance with UFC3-460-03, Chapter 10, other applicable directives, and manufacturer's specifications. The Government shall coordinate RM actions with the Contractor to minimize disrupting operations. RM is funded and executed through a separate contract.

C-5.4.3 Sustainment, Restoration, and Modernization (SRM)/ Military Construction (MILCON): SRM or MILCON required is the Government’s responsibility in accordance with DoD 4140.25M and DLA Energy Interim Policy P-12.

C-5.4.4 Building and Grounds Maintenance: The Contractor shall maintain buildings and grounds in accordance with IMCOM-Europe guidelines. The Contractor will ensure buildings are clean, free of debris, and pest free. The Contractor will not permit or allow fire hazards to accumulate in buildings or on grounds. The Contractor shall not perform major repairs or make any alterations to the buildings or grounds without prior approval from the COR. Contractor shall clear snow from sidewalks and fuel dispensing areas.

C-5.5 Safety: The Contractor will ensure that personnel at the fuel facilities are provided with a safe and healthy work environment. It is essential that Contractor personnel handling fuel products and related equipment at the fuel facilities are thoroughly knowledgeable of the principal hazards to be encountered and how to prevent or reduce these hazards in accordance with applicable DoD, Final Governing Standards (FGS) or host nation laws and regulations. This includes maintaining an updated and signed Explosive Protective

Document for Local National workers.

The Contractor’s safety program shall include both classroom and hands-on instruction to ensure all personnel are able to recognize and handle potential hazards to avoid dangerous exposure and to develop safe working habits, practices, and skills. This includes annual training on the explosive protective document. Contractor shall comply with all safety requirements and base fire regulations at all times and shall maintain documentation showing compliance which shall be available to the government or designated representative at any time. Contractor shall provide 24 hour contact information to the base fire department dispatch center.

C-5.6 Security: The Contractor shall incorporate necessary physical security, personnel security and information system security to ensure the integrity and safety of the fuel facilities and government furnished equipment. The Contractor shall incorporate physical, personnel, and information system security measures in the Contract Compliance Plan. These security measures shall include controlled access by authorized personnel only to fuel facilities and equipment under Contractor control, security of all gates, buildings and facilities when not in use; ensure that system valves and refueling equipment are secured when not in use; and information systems security measures appropriate to the level of computer use. The

Contractor shall establish liaison with appropriate base law enforcement agencies in development of security measures. Refer to clause I119.04 for requirements for access to FMD

8.0/FES.

C-5.6.1 Base Access Requirements: All Contractor personnel must meet prescribed policy and procedure requirements in accordance with AER Regulation 190-16 for access to applicable installations. This access shall be obtained within 60 days of contract award or 60 days of new personnel being hired. Contracted personnel must be able to achieve access to their respective installations up to/through Force Protection Condition (FPCON) Delta.

“Contracted personnel are considered essential personnel/ First Responder to ensure uninterrupted fuel support to the US Army Europe operations during Force Protection

Condition Delta in accordance with Army Europe Regulation 190-16”.

C-5.7 Environmental Protection: The Contractor shall actively protect and enhance the quality of the environment by complying with all applicable regulatory requirements and by preventing or controlling pollution at the fuel facilities. If the Contractor receives a notice of violation from a federal or Italian agency, the Contractor shall immediately notify the COR and/or Contracting Officer. The Contractor shall support the garrison

Environmental Management System. The COR shall ensure affected garrison environmental office is advised of violations and courses of action to resolve prior to execution.

Appendix I entitled FINAL GOVERNING STANDARDS (FGS) for Germany is provided as an attachment to the solicitation. This Appendix I includes environmental documents on Spill Prevention and Response Plan (SPRP), Hazardous Waste Management System, National Pollutant Discharge Elimination System (NPDES) Permits Program, Storm

Water Pollution Prevention Plan (SWPPP), and applicable Garrison/Base Red Plan. In the event there is an update to these documents prior to contract award or after award, said updates shall be provided by IMCOM-Europe Environmental Office. Contractor will develop, maintain, and manage a facility SPRP. Contractor shall assign an Environmental

Officer (EO) who is coordinating all environmental issues with the local Environmental

Division. The EO shall perform the required EO online Training and attend the USAG refresher training as required.

C-5.7.1 Spill Response:

C-5.7.1.1: In the event of a reportable fuel spill, leak, or discharge, the Contractor shall make the required notifications in accordance with the applicable Garrison SPRP).

C-5.7.1.2: In the event of a fuel spill, leak, or discharge originating from the covered GOCO facilities and/or equipment, the Contractor shall immediately initiate spill response procedures in accordance with the Spill Prevention and Response Plan (SPRP).

C-5.7.1.3 The Contractor's Terminal Manager shall serve as the Facility Spill Coordinator (FSC) and shall act as the On Scene Commander (OSC) until relieved by the Fire Department on

Scene Commander. The Fire Department on Scene Commander cannot commit DLA Energy or

Contractor funds for spill clean-up. The Contractor shall train the terminal manager in order to qualify him as the FSC and the OSC. The training requirements may be set aside providing that the terminal superintendent completed an approved training course within three years prior to the contract start and can provide proof thereof (i.e., certification of completion). The training shall be accomplished within the first 30 days of the contract period.

C-5.7.1.4: The Contractor will be reimbursed for all reasonable, allocable, and allowable expenses incurred in containing, preventing the spread of, and, if required, cleanup of a fuel spill or hazardous materials spill, leak, or discharge which was not proximately caused by the willful misconduct or negligence of the Contractor or its employees. For this reason, the

Contractor should not include the cost of liability insurance in its price charged to the

Government for services provided for any of these risks that the Government is assuming in this paragraph as a self-insured entity.

C-5.7.1.5: Subsequent fuel spill response, assessment, and remediation activities beyond the initial emergency response phase as outlined above will be performed by the IMCOM-Europe

Environmental Services Contractor. Fuel spill response, assessment and remediation activities performed by the IMCOM-Europe Environmental Services Contractor must be coordinated with the DLA-DES- DE and/or DLA-E-Europe Environmental Protection Specialist.

C-5.8 Training: The Contractor shall establish and maintain a training program to ensure that applicable personnel receive training in the areas defined below and in accordance with all federal, state, and local laws and regulations. Contractor shall ensure that personnel assigned to all tasks have the requisite knowledge and skills to meet minimum performance requirements and comply with all applicable laws and regulations.

The Contractor shall maintain documentation of training records with will include, but not limited to employee name, date of training, course information (synopsis), and test results, if applicable. These records will be made available to the COR upon request. This training shall include, but not limited to, OSHA Hazard Communication, Confined Space training, Hazardous

Waste Operations and Emergency Response (HAZWOPER), OSHA Lock- out/Tagout, Personnel Protective Equipment, Host Nation ADR Hazardous Material Transportation , fuel operations, drivers training, and environmental compliance, IAW applicable Federal, State and local laws and regulations. Training for FMD 8.0 will be funded by DLA Energy. This includes transportation and lodging only.

Oil Handling Personnel (OHP) Training will be provided by the Government (SPCC/Storage

Tank Program) in accordance with applicable Final Governing Standard (FGS), DOD, Army and EUCOM regulations and requirements. IMCOM-Europe shall provide training to

Contractor to ensure all training on spill awareness must be consistent with IMCOM-Europe

SPCC requirements.

C-5.9 Contractor Furnished Items: The Contractor shall provide sufficient and adequate tools, equipment, materials, and vehicles to adequately and safely perform all operational and maintenance tasks required by the contract. The Contractor shall insure compatibility between

Contractor-furnished equipment and government-furnished equipment and facilities.

C-5.9.1 Disposition of Contractor Furnished Equipment: Contractor furnished equipment identified herein shall be used solely in the performance of the work defined in Section C-5.0.

The Contractor shall not store equipment in excess of the contract requirements on Government property. On termination of the contract, all equipment shall be removed from Government property within 30 days. Thereafter, the Contractor shall be charged the prevailing commercial storage rate for each piece of equipment kept on Government property.

C-5.9.2 Uniforms, Clothing, and Safety Equipment: The Contractor shall provide a distinctive company uniform for personnel to wear in the performance of their duties.

Uniforms shall be maintained in a clean, serviceable condition and replaced when excessive wear requires. The Contractor shall provide all personnel safety equipment including safety shoes, safety glasses, reflective vests, sound suppression devices, cranial protection, goggles, gloves and other identifiable special safety equipment for specific operation and maintenance procedures for personnel.

C-5.10 Government Furnished Equipment and Facilities: The Contractor shall submit all data required; maintain all records; and care for, maintain and account for all government-furnished property. The Contractor shall be responsible for the equipment and be required to conduct an annual inventory and maintain a signed receipt document furnished by the government. Equipment and supply additions to the document may originate from a number of sources. Any defects in or damage to any government furnished equipment regardless of causation shall be immediately reported to the COR. When an item of Government property is no longer required, the Government, at its discretion, is not required to replace the item.

Property accountability should be done IAW AR 735-5.

C-5.10.1 Other Government Furnished Equipment: In addition to the facilities listed in

Appendix D, the Government will provide the following supplies and equipment.

• FMD 8.0 computer system, i.e., CPU, monitor, keyboard, printer, and modem, to operate under FMD 8.0.

• Utilities: Electricity, water, sewage, and telephone (One outside commercial line).

• Safety Data Sheets (SDS) (for Government-Owned Products only)

• Dumpster/Recycle Containers, Trash removal and disposal.

C-5.10.2 Inventory of Government Furnished Equipment/Property Inventory: At contract start- up, the Contractor and Government (COR) will conduct a joint inventory of all

Government property (Appendix E). The Contractor and the COR shall certify the listing and the general condition of all Government property. Thereafter, the Contractor and COR shall conduct a joint inventory of Government Furnished Equipment annually. This joint inventory shall be conducted not later than 30 days from the anniversary date each year of a multi-year contract.

C-5.10.3 Unauthorized Use of Facilities: The Contractor and its employees shall not use the facilities or premises for any outside commercial activities not specified in this PWS or contract. The Contractor shall not permit or authorize personnel to store or repair any personal property including boats, vehicles, trailers, motorcycles, etc., at fuel facilities. In addition, the

Contractor shall not utilize facility property or facilities for storage or repair of Contractor-owned vehicles and equipment not specifically required by the contract provisions. Parking of personal vehicles used for transportation to and from work will be permitted in designated vehicle parking areas during working hours. The Contractor shall not allow employees to cook, smoke, have open flames, or have flammable materials in the work areas or inside any building.

C-5.1.11 Report Fraud, Waste and Abuse: The Service Provider shall promptly report to the contracting officer and fraud counsel any indications of fraud, waste or abuse as well as any investigative contact (investigative/audit agency name, investigator/auditor’s name and phone number) concerning fraud, waste or abuse.

SECTION 6.0 DELIVERABLES

C-6.1 Contractor Detailed Plans: Following contract award, the Contractor shall have 60 days, unless otherwise indicated, to submit the detailed plans listed below to the COR and

Contracting Officer for review and acceptance. The plans are considered dynamic documents and shall be updated, as required, throughout the contract period through the COR.

C-6.1.1 Contract Compliance Plan (CCP): The Contractor is responsible for ensuring compliance with all contract performance requirements. As such, the Contractor shall develop an inspection system acceptable to the Government for monitoring overall contract performance. The inspection system is to include a written Contract Compliance Plan (CCP) developed and used by the Contractor to measure performance on a continuous basis. The CCP shall include performance based plans. General performance criteria shall include the

Contractor’s ability to provide continuous support capabilities as specified in this PWS, record keeping and reporting procedures pertaining to administrative requirements, bulk storage operations, facility/equipment maintenance, and upkeep and appearance of grounds and facilities under Contractor control. The CCP shall include time specific checklists for evaluation of all operational and preventive maintenance requirements. The CCP shall address procedures for corrective actions including the resolution of Corrective Action Report (CAR) and Quality Deficiency Reports (QDR) generated by the Contracting Officer’s Representative

(COR). The Contractor shall submit an updated CCP to the Contracting Officer for review and approval within 30 days after contract award. The CCP shall be made available for Government review, upon request, at any time during the contract performance period. The CCP may be used by the COR for monitoring and assessing contract performance

C-6.1.2 Operations Plan: The plan shall provide comprehensive and detailed step-by-step procedures covering all requirements specified in C-5.1.1.

C-6.1.3 Product Inventory Control and Accountability Plan: The plan shall provide comprehensive and detailed procedures to ensure compliance with the requirements of DoD 4140.25M, DLA-E Interim Guidance, and DLA-E sponsored applications guidance.

C-6.1.4 Product Quality Control Plan: The Contractor shall provide a comprehensive and detailed QCP specific for each location and facility that will ensure that products handled by the Contractor remain on-specification. The QCP shall include sampling, testing methods, equipment, documentation of tests, records keeping, and actions to be taken in the event of unacceptable test results. The plan shall describe how product quality surveillance data will be documented and reported. The plan shall identify responsible parties for the functions. This plan shall be submitted within 30 days after contract award and shall be effective at the start of the contract performance period.

C-6.1.5 Maintenance Plan: The Contractor shall provide a detailed maintenance plan for all facilities, equipment, and system components. The plan shall identify the frequencies, methods, and procedures for accomplishing the maintenance objectives set forth within and will be developed in accordance with applicable directives.

C-6.1.6 Safety Plan: The Contractor shall outline procedures necessary to maintain safety in accordance with applicable laws and regulations. At a minimum, this plan shall include

Confined Space Entry, Disaster Preparedness, Fire Prevention and Protection, Personal

Protective Equipment, Hazardous Waste Operations and Emergency Response, Safe

Transportation of Hazardous Material, Safety and Health Standards, Hazardous

Communications, Lockout/Tagout, FOD awareness/prevention, pre-accident plan, post-accident plan, and Fuel Handling Operations.

C-6.1.7 Environmental Protection Plan: The Contractor shall provide a comprehensive and detailed plan that will ensure compliance with all applicable DoD, Final Governing Standards

(FGS) or host nation laws and regulations. Where no FGS is in place use DoD and Overseas

Environmental Baseline Guidance Document (OEBGD) requirements as applicable.

C-6.1.8 Training Plan: The plan shall identify length of training, training sources, and a brief description of courses for federally and locally mandated and generally required safety training, environmental protection training, and job qualification training.

C-6.1.9 Security Plan: The plan shall clearly identify staffing and procedures necessary to maintain security and incorporate all elements of the concept plan.

APPENDIX A: Definitions

Contractor (The): The individual, person or group of persons, partnership, company or corporation specifically named and contracted by/with the Government to fulfill the terms of this contract document. The term “Contractor” as used herein refers to the partnership, company or corporation as a whole or any individual, attendant, technician, operator, driver, dispatcher, or laborer who may be acting on behalf of the Contractor.

Contracting Officer (CO): Includes Procurement Contracting Officer (PCO) and Administrative

Contracting Officer (ACO) functions.

Contracting Officers Representative (COR): The individual designated in writing by the contracting officer to act as the contracting officer’s authorized representative to monitor specific aspects of the contract and take action as authorized in the letter of appointment.

Assistant Contracting Officer Representative (COTR): The individual designated in writing by the

Contracting Officer to act as the Contracting Officer’s authorized representative in the absence of the primary

Appendix B: ABBREVIATIONS AND ACRONYMS

ABBREVIATIONS AND ACRONYMS

AAF Army Airfield

AHP Army Heliport

API American Petroleum Institute

APC Army Petroleum Center

AQL Acceptable Quality Level

AST Aboveground Storage Tank

ASTM American Society for Testing Materials

ATG Automated Tank Gauging

BBLS Barrels

BEAP Base Exterior Architecture Plan

BSM-E Business System Modernization - Energy

CDR Contract Discrepancy Report

CFR Code of Federal Regulations

CLIN Contract Line Item Number

CO Contracting Officer

COR Contracting Officer’s Representative

DFAMS Defense Fuel Automated Management System

DER Defense Energy Region

DLA-E Defense Energy Support Center

DFSP Defense Fuel Supply Point

DLA Defense Logistics Agency

DoD Department of Defense

DoDAAC Department of Defense Activity Address Code

DOL Director of Logistics

DPW Director of Public Works

EDP Emergency Distribution Plan

EPA Environmental Protection Agency

FAR Federal Acquisition Regulation

FMCS Facilities Management Control System

FRP Facility Response Plan

FSC Facility Spill Coordinator

FSII Fuel System Icing Inhibitor

GFE Government Furnished Equipment

IAW In Accordance With

ICP Integrated Contingency Plan

IMCOM Installation Management Command

JPO Joint Petroleum Office

MILCON Military Construction

MPMS Manual of Petroleum Measurement Standards

MRP Maintenance & Repair Project

MUR Motor Unleaded Regular

NAC National Agency Check

NFPA National Fire Protection Association

NPDES National Pollution Discharge Elimination System

NSN National Stock Number

OPA Oil Pollution Act

OSC On-Scene Coordinator

OSHA Occupational Safety and Health Administration

PC&S Posts, Camps, and Stations

PM Preventive Maintenance

PMI Preventive Maintenance Inspection

POL Petroleum, Oils & Lubricants

POS Peacetime Operating Stock

PQA Petroleum Quality Assurance

PWS Performance Work Statement

QCP Quality Control Plan

SCP Service Control Point

SOP Standard Operating Procedure

SPAWAR Space and Naval Warfare Systems Commands

SPRP Spill Prevention and Response Plan

SRM Sustainment, Restoration, and Modernization

SWMP Storm Water Management Plan

UFC Unified Facilities Criteria

USACE United States Corp of Engineers

UST Underground Storage Tank

APPENDIX C – APPLICABLE DIRECTIVES

(Most Current Version of Reference)

1. Federal Acquisition Regulation

2. ASTM Table 5b/6b\ASTM Petroleum Measurement Standards

3. MIL-STD-3004.

4 . DLA Energy Interim Policy and Procedures

5. DoD 4140.25M.

6. DoD 2000.12, DoD Directive Antiterrorism/Force Protection (AT/FP) Program

7. DoD Instruction 2000.16, DoD Antiterrorism Standards

8. DoD Instruction 5200.8, Physical Security Program

9. Environmental Final Governing Standards – Italy

10. AR 385-10, The Army Safety Program

11. FM 10-67-1, Concepts and Operations of Bulk Petroleum Operations

12. UFC 3-460-03, Operation and Maintenance: Maintenance of Petroleum Systems

13. AER 200-1, Army in Europe Environmental Quality Program

14. AER 190-16, Base Access Requirements

15. AEP 690-70, Qualification Standards for Local National Positions

16. Directive-Type Memorandum (DTC) 08-003, Next Generation CAC Implementation

Guidance

17. ADR; European Agreement Concerning International Carriage of Dangerous Goods

18. Safe Movement of Hazardous Goods by Surface Modes

19. AE 95-1, General Provisions and Flight Regulations for Army Aviation

20. AR 95-1, Army Aviation Flight Regulations

21. USAREUR TASKORD 11-0375, Interim Policy Guidance for VIL Fuel Key

Processing or until the Army in Europe (AE Regulation) 710-2

22. ATEX Directive 94/9/EC, June 2003

23. 29 CFR 1917.156, Fuel Handling and Storage

24. 29 CFR 1910 subpart I, Personal Protective Equipment

25. AR 710-2 Supply Policy below the National Level

APPENDIX D

Terminal Manager and Base Level Support Accountant Locations

Italy Contract Locations

Processing Site

Terminal

Manager

BLSA

DoDAAC

Location

Vicenza, Italy

X

X

SE6A07 Vicenza TMP

SE6A08 Camp Darby TMP

TBD Camp Del Din

APPENDIX E – Base Information

LOCATION SERVICES PROVIDED DODAAC

Livorno TMP Retail Service Station SE6A08

Product

Type

Facility / Tank

Capacity in

Liters

Tank Type

(UST/AST)

Primary Receipt

Mode and # of receipt headers

Average # of receipts per month

Total Annual

Throughput in gallons

ATG

(Y or N)

AFSS

(Y or N)

Total # of

Dispensers

JP8 722 25,000 UST Tanker TRK 1 1 12,500 Y 2/ Dual

ULD 722 25,000 UST Tanker TRK 1 1 30,000 Y 2/ Dual

SFD 722 25,000 UST Tanker TRK 1 2 60.000 Y 2/ Dual

Hours of Operation:

0800-1200hrs Monday - Friday

Limitations: Please list any limitations of this facility:

- BSME Processing facility is located at Vicenza, Italy

- FDSO is a Part Time Employee (PTE)

List all Government Furnished Equipment (Buildings/computers/radios/computers/equipment/furniture) to be signed over to the contractor

Item Nomenclature / QTY Item Nomenclature / QTY Item Nomenclature / QTY Item Nomenclature / QTY

Bldg 718

Vicenza, Italy TMP Retail Service Station SE6A07

Product

Type

Facility / Tank

Capacity in

Liters

Tank Type

(UST/AST)

Primary Receipt

Mode and # of receipt headers

Average # of receipts per month

Total Annual

Throughput in gallons

ATG

(Y or N)

AFSS

(Y or N) Total # of

Dispensers

JP8 200 50,000 UST Tanker TRK 1 55,000 Y Y 2 (Dual)

SFD 200 50,000 UST Tanker TRK 1 48.000 Y Y 2 (Dual)

0800-1630hrs Monday - Friday

- BSME Processing facility

List all Government Furnished Equipment (Buildings/computers/radios/computers/equipment/furniture) to be signed over to the contractor

Bldg 203/1

Camp Del Din TMP Retail Service Station TBD

Product

Type

Facility / Tank

Capacity in

Liters

Tank Type

(UST/AST)

Primary Receipt

Mode and # of receipt headers

Average # of receipts per month

Total Annual

Throughput in gallons

ATG

(Y or N)

AFSS

(Y or N) Total # of

Dispensers

JP8 90 2/40,000 UST 1/ TNK TRK 1 60,000 Y Y 2 (Dual)

SFD 90 1/20,000 UST 1/ TNK TRK 1 40,000 Y Y 2 (Dual)

0800-1200hrs Monday - Friday

- BSME Processing facility is located at Vicenza, Italy

- FDSO is a Part Time Employee (PTE)

List all Government Furnished Equipment (Buildings/computers/radios/computers/equipment/furniture) to be signed over to the contractor

BLDG #90

APPENDIX F: Personnel Qualifications

The Contractor shall ensure that personnel assigned to all tasks have the requisite knowledge and skills to meet minimum performance standards and comply with all applicable Federal, State and local laws and regulations. They shall be able to speak, read and comprehend English (be literate) to the extent of reading and understanding printed regulations, detailed written orders and operating procedures, training instructions and materials and be able to compose reports which convey complete information. The Contractor shall ensure sufficient personnel are able to speak, read, and comprehend the host nation language if required to effectively conduct operations or maintenance.

Contractor personnel should be identified as mission-essential as required to ensure uninterrupted fuel support during normal base operations, deployments, exercises, and contingencies as well as during periods of heightened security.

The Contractor agrees to assign to the contract those persons whose resumes and personnel qualifications statements were submitted as required above filling the requirements of the contract. No substitution or addition of personnel shall be made except in accordance with this contract.

The Contractor agrees that during the first 60 days of the contract performance period, no personnel substitutions will be permitted unless such substitutions are necessitated by an individual’s sudden illness, death or termination of employment. In any of these events, the

Contractor shall promptly notify the Contracting Officer and provide the information required below.

If personnel for whatever reason become unavailable for work under this contract for a continuous period exceeding 30 work days or is expected to devote substantially less effort toward the work than indicated in the proposal, the Contractor shall propose a substitution of such personnel in accordance with the following:

All proposed substitutions shall be submitted, in writing, to the Contracting Officer at least 15 days prior to the proposed substitution. Each request shall provide detailed explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute and any other information required by the Contracting Officer to approve or disapprove the proposed substitution. All proposed substitutes (no matter when they are proposed during the performance period) shall have qualifications that are equal to or higher than the qualifications of the person being replaced.

In the event a requirement to increase the specified level of effort for a designated labor category, but not change to the overall level of effort of the contract occurs, the Contractor shall submit to the Contracting Officer a written request for approval to add personnel to the designated labor category. The information required is the same as that required above. The additional personnel shall have qualifications greater than or equal to at least one (1) of the individuals proposed for the designated labor category.

The Contracting Officer shall evaluate requests for substitutions and addition of personnel and promptly notify the Contractor, in writing, whether the request is approved or disapproved.

If the Contracting Officer determines that suitable and timely replacement of personnel who have been reassigned, terminated or are unable to perform under the contract is not reasonably forthcoming or that the resultant reduction or productive effort would impair the successful completion of the contract, the contract may be terminated by the Contracting Officer for default or for the convenience of the Government, as appropriate. Alternatively, at the

Contracting Officer’s discretion, if the Contracting Officer finds the Contractor to be at fault for the condition, he may equitably adjust (downward) the contract price or fixed fee to compensate the Government for any delay, loss or damage as a result of the Contractor’s action.

Key Personnel

Corporate Executive Officer: To assure continuity between the terminal and the Contractor’s home office, the Contractor shall employ during the life of this contract an executive who can make decisions c onc e r ni ng this contract; who has a complete understanding of the terms and conditions of this contract; a nd who has experience in the operation and maintenance of bulk petroleum storage terminals.

Terminal Manager:

(1) Shall have a minimum of six years of specialized experience in fuel operations and maintenance. This experience shall include receiving, storing, issuing, and shipping petroleum products via tank truck, pipeline, rail, and aircraft refueling as appropriate to the installation capability and maintenance and repair of aviation and ground fuel facilities, systems, and equipment.

(2) Shall have a minimum of three years of supervisory experience gained within five years just prior to the contract start date. Of these three years, two years of experience shall be specialized supervisory experience in aviation and ground fuel facilities with emphasis in maintenance, operations and environmental compliance. One year may be general supervisory experience.

(3) After award, a resume meeting the above requirements must be submitted within 30-days for review and acceptance by DLA Energy. A replacement candidate’s resumes must also be submitted for review prior to assuming the duties as TS.

(4) This cannot be a collateral duty job.

Base Level Support Application Operator:

(1) Shall have a minimum of three years of experience in fuel operations and maintenance engaged in receiving, storing, issuing, and shipping petroleum products via tank truck, pipeline, rail, and aircraft refueling as appropriate to the installation capability and maintenance and repair of aviation and ground fuel facilities, systems, and equipment.

(2) Shall have a minimum of two years’ experience recording and processing inventory transactions including receipts, shipments, sales/credits, physical inventories.

(3) Shall have a minimum of 2 years’ experience working with computerized inventory and accounting applications and other common computer applications.

(4) This may be a collateral duty job.

APPENDIX G: Performance Requirements for Government Owned, Contractor Operated

(GOCO)

FUEL DISTRIBUTION, STORAGE OPERATIONS AND PERFORMANCE REQUIREMENTS

FOR GOVERNMENT OWNED, CONTRACTOR OPERATED (GOCO)

Introduction: This Performance Requirements Table identifies specific fuel service performance requirements and related standards for each of the sub factors: 1. Operations; 2. Inventory

Management; 3. Quality Surveillance; 4.Maintenance; 5. Safety; 6. Environmental; 7. Training;

and, 8. Security. Using the Performance Standard and the Surveillance Method, a government

Contracting Officer Representative (COR) observes and rates contractor performance on the 8 requirements and determines if the Acceptable Quality Level (AQL) for each requirement was or was not met. Contractors meeting AQLs for all 8 requirements will receive 100% of the fuel services monthly payment. Contractors failing to meet one or more AQLs may receive less than

100% of the monthly payment as determined by the Contracting Officer.

PERFORMANCE REQUIREMENTS – FUEL SERVICES

Requirement/ Contract Reference

Performance Standard

Acceptable Quality Level

(AQL)

Surveillance Method Performance Measure

1. Operations/

See PWS ¶ C-3.1; C-5.1;

C-6.1.2

All operations conducted to meet normal & surge response, & operating time requirements.

90% or greater requirements

Fulfilled.

Periodic – Monthly sampling by COR In Regards to timeliness of response Customer satisfaction using operating hours to timeliness Hours, product, receipt, issues and Customercomplaints.

Effectiveness – % requirement fulfilled compared to requirement specified.

% of service delivered on time.

2. Inventory

Management/

C-5.2; C-6.1.3

Manageinventory levels and follow fuel accounting procedures IAW

Policy number

DESC-P-1, using

BSME & key card systems.

Monthlyaccount reconciliationIAW

DESC-I-4.

90% or greater:

transactions processed daily to FES; FMD and FES ledgers identical;

rejected transactions cleared w/n 2 business days;

inventories corrected to 60 degrees F;

100% inventory goal achieved.

Periodic – Monthly sampling by COR in regards to proper documentation, adequate stocks, records and minimal gains/losses.

Monthly sampling by

COR, account must be…

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