SP451020R0002_08132020.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30 1000099072

1. REQUISITION NUMBER

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

SP4510-20-R-0002

5. SOLICITATION NUMBER

2020 JUL 16

6. SOLICITATION ISSUE

DATE

Jacob Curtiss DJC0210

a. NAME

Phone: 269-961-4113

b. TELEPHONE NUMBER (No Collect calls)

2020 AUG 07

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY CODE SP4510

DLA DISPOSITION SERVICES - EBS

FEDERAL CENTER

74 N WASHINGTON

BATTLE CREEK MI 49037-3092

USA

10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

8 (A)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

493110NAICS:

SIZE STANDARD:

11. DELIVERYFOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/ CODE

OFFEROR

FACILITY

CODE

TELEPHONE NO.

18a. PAYMENT WILL BE MADE BY CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See Schedule

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or Print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or Print) 31c. DATE SIGNED

SEE SCHEDULE

7. FOR SOLICITATION

INFORMATION CALL:

SEE SCHEDULE

12:00 PM

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE ADDENDUM

EDWOSB

32a. QUANTITY IN COLUMN 21 HAS BEEN

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:RECEIVED INSPECTED

COMPLETE PARTIAL FINAL

STANDARD FORM 1449 (REV. 2/2012) BACK

36. PAYMENT

PARTIAL FINAL

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER 40. PAID BY

42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42b. RECEIVED AT (Location)

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED:

CONTINUED ON NEXT PAGE

PAGE 3 OF 40 PAGES

SP4510-20-R-0002

Note:

1. All offerors, and all proposed subcontractors, must be registered online at the Joint Contingency Contracting System (JCCS) website in order to be eligible for award.

2. ADDENDUM TO 52.212-2 EVALUATION – COMMERCIAL ITEMS and FAR 52.212-01 Fill-in coverage are listed at the end of the

PWS.

4. The bid schedule is under Attachment 2.

5. All quotes shall be in U.S. Dollars.

PERFORMANCE WORK STATEMENT

1 BACKGROUND/PURPOSE

DLA Disposition Services has the responsibility of the disposition of foreign excess Department of Defense (DOD) personal property. DLA Disposition Services receives excess personal property from DOD activities. DLA Disposition Services seeks to accomplish the following: (1) Redistribute excess property to other DOD activities (Reutilization);

(2) Transfer the excess property to other Federal Agencies; (3) Donate excess property to eligible Agencies (4) Perform demilitarization services per regulation; and (5) Sell excess property to the public as required by the Federal Property Management Regulation (FPMR). DLA Disposition Services Site in Al Udeid Air Base, Qatar, hereafter referred to as DLA Disposition Services Qatar, supports the US Central Command (USCENTCOM) Area of Responsibility (AOR). To support the Disposition Services mission to dispose of excess DOD personal property in the CENTCOM AOR, Disposition Services requires a workforce with certain knowledge, skills and abilities to support excess property management, administrative and office support and equipment maintenance and repair to allow the site to function in a safe, efficient and user-friendly manner. DLA Disposition Services Qatar consists of one Field Site - Small and is located on Al Udeid Air Base. With 22 contracted personnel under a DLA Disposition Services contract, the expectations are that the workload will fluctuate over time in alignment with USCENTCOM activities; and, may increase at Al Udeid Air Base with the construction of permanent facilities. The contractor shall be expected to adjust to the changing work environment. The mission requirement could surge 200% or decrease to 10% of the 22 personnel baseline mark. The government expects that DLA Disposition Services Sites or Offices will expand, contract, open or close as required.

1.1 MINIMUM/MAXIMUM The minimum guaranteed ordering amount is 10% of the estimated base period of the contract. The maximum contract value is 200% of the cumulative estimated contract amount for all locations for all periods of performance.

2 SCOPE

The contractor shall provide non-personal services to include all necessary labor and Personal Protective Equipment (PPE) to support DLA Disposition Services Qatar in accordance with the Contract, its Performance Work Statement, Schedule and subsequent Task Orders within the country of Qatar. The contractor shall also be responsible to provide their employees with Force Protection - Individual Body Armor (IBA), as required by Host Installation.

The contractor shall provide an estimated 22 personnel per the CLIN schedule and shall be able to increase those baseline numbers by 200% for surge activities within 60 days and shall be able to decrease those base line numbers to 10% for drawdown activities within 30 days. The specific number of personnel ordered shall be listed on each task order. The current DLA Disposition Service Site location as mentioned above is Al Udeid Air Base. If there is an increase required, personnel are expected to be on site within 60 days of the order. The Labor categories consist of Supervisors (must be U.S. Citizens), Material Handling Equipment Operators, Laborers, Torch Cutters, Customer Service Clerk (fluency in both English and Arabic with knowledge of Qatari Laws and Regulations), Safety Officers, Equipment Mechanics, and a Translator (fluency in both English and Arabic). Contractor personnel must have sufficient fluency in English to communicate verbally and in writing with other English speaking individuals. Based upon current workload, the skillsets required at each DLA Disposition Services site in Qatar performing the work as required by this PWS are:

•Supervisors: Contract Manager and Site Supervisors Supervisor shall be U.S. Citizens •Supervisor/Contractor Manager (US) •Intermediate Material Handling Equipment Operators •Advance Material Handling Equipment Operators •Torch Cutters •Laborers •Customer Service Clerks •Safety Officers •Equipment Mechanics •Interpreter/Translator (US)

2.1 The contractor will perform a variety of tasks relating to the control and accountability of items from receiving property through reutilization, transfer, donation (RTD), demilitarization or other disposal actions.

2.2 The contractor will perform Material Handling Equipment (MHE) Operator Services relating to the receiving, warehousing, demilitarization and disposal of property.

2.3 The contractor will perform Preventive Maintenance Checks & Services (PMCS), scheduled maintenance, corrective maintenance and calibration of MHE, Vehicles, Utilities and Demilitarization Equipment at DLA Disposition Services Qatar during each period of performance under the contract. The contractor will perform these duties at DLA Disposition Services Qatar for all equipment listed in Attachment 6. The contractor will provide Parts Ordering and Parts Management services. Parts ordered under this Performance Work Statement (PWS) are reimbursed at actual rates (no overhead or profit is authorized). The contractor will have sufficient cash flow to fund approximately $100,000.00 of parts per year. The annual approximate dollar value of parts funding may be increased by 300%. The contractor

PAGE 4 OF 40 PAGES

will be provided a 60 day notice for increases above the baseline.

2.4 The contractor will perform Interpreter/Translator services. The contractor shall plan for and support interpretation and translation services 8 hours-a-day during normal working hours, five (5) days a week, with no services required after hours or on weekends (Friday & Saturday) without advanced notice. The contractor should have at least 7-day notice of weekend work requirements. The contractor shall be able to read, write, speak, and understand Arabic and English fluently as described in Section 4. Contract personnel shall present a professional appearance at all times commensurate with standards delineated for government civilian employees acting in similar capacities. The contractor shall provide a status report to the DLA-DS COR or/designated representative at least monthly or as directed. One (1) contractor personnel is required to perform the tasks described in this section.

2.5 The work schedule for DLA Disposition Services, Al Udeid Air Base, Qatar, is a 9-hour day (0630-1430), 5-day per week operation (Sunday thru Thursday) during the Winter Season (October 1 – March 31); and, a 9-hour day (0530 – 1330), 5-day per week operation (Sunday thru Thursday) during the Summer Season (April 1 – September 30). Contractors requiring escort, should be at the gate each work day 30 minutes prior to work and should depart the through the gate not later than 30 minutes after the conclusion of work. The contractor will schedule staggered one-hour that allow for continuous, uninterrupted operations.

3 GENERAL

3.1 EMPLOYEE REQUIREMENTS

3.1.1 The contractor employees shall meet all requirements and perform the tasks below.

3.1.2 The contractor shall have a minimum of one on-site supervisor per shift with authority over the other contractor employees to resolve day-to-day performance issues that may arise during performance of this contract.

3.1.3 Supervisors: The Contract Manager must be a US citizen who has had previous supervisory experience or appropriate supervisory training. They must be fluent in reading/speaking/writing English and shall be able to resolve day-to-day performance issues that may arise during performance of this contract. Additionally, the Contract Manager will be provided the necessary training to perform certification of demilitarized property prior to US Personnel completing demilitarization verification.

3.1.3.1 Contract Manager shall be responsible for contract employee supervision and interface with DLA Disposition Services Contracting Officer (KO), Contracting Officer Representative (COR), DLA Disposition Services Qatar Site Lead and the Gulf Coast Countries Area Manager. The contractor manager should ensure the contractor is maintaining control over the work. The contractor manager must be a U.S. Citizen.

3.1.4 Material Handling Equipment (MHE) Operators shall be licensed in accordance with Host Nation, Host Installation, DLA Disposition Services and applicable OSHA standards and regulations. Personnel must be able to operate various types equipment and be licensed to operate rough terrain forklifts with a lift capacity of 5,000lbs up to 50,000lbs, rough terrain scrap handlers, rough terrain front-end loaders, and rough terrain container handler (RTCH) as well as the common attachments to these machines (4-1 buckets, grapples, shears, sling assemblies, etc.) used at a DLA Disposition Services Qatar Site. The MHE will be provided by DLA Disposition Services Qatar. The contractor shall provide certified MHE operators which hold operator’s licenses based on the size of equipment. Certification based on OSHA standards: 29 CFR 1910.178 applies which includes: MHE safety, MHE operations, and MHE compliance training. Host Nation/Base requirements also apply and may vary per site. Contractor is required to provide contractor personnel with annual refresher courses.

3.1.5 Torch cutters will have the knowledge, skills and abilities to operate plasma cutting (OxArc) and torch cutting systems (Petrogen). Individuals should know cutting safety, cutting operations and safety compliance.

3.1.6 Laborers: Laborers must be able to take direction from contractor Site Supervisor to perform on the contract.

Laborers are unskilled/semi-skilled wage-earning workers performing physical labor for receiving, material handling, warehousing, and disposal processing services in accordance with this PWS.

3.1.7 Customer Service Clerks: Customer Service Clerks shall have sufficient fluency in reading/speaking/writing English to communicate with other English speaking personnel and be able to perform the tasks required to support DLA Disposition Services Al Udeid, Qatar.

3.1.8 Safety Officers: Execute the planning, monitoring and ongoing evaluation of the DLA safety programs and adjusts as necessary to achieve goals and objectives. Develops and applies methods, techniques and abatement procedures to control or eliminate unsafe acts or conditions from existing operations to include those arising from the introduction of new industrial operations. Plans, organizes, and administers scheduled comprehensive safety and health and Industrial Hygiene program evaluations and inspections of all assigned facilities and worksites.

Workplace Inspections: Safety officers inspect interior and exterior work areas to determine if there are any safety hazards. During these inspections, the safety officer looks for broken equipment and damaged equipment, burn hazards and other potential hazards. The safety officer isolates areas with unusually high mishap rates, determines possible and probable causes, and makes recommendations for problem resolution. The officer will observe workers to ensure that they are wearing required personal protective equipment and following Host Nation, DoD and DLA policies. The officer will be tasked with ensuring that all equipment is being operated in a safe manner. The officer will develop and apply abatement procedures to control or eliminate unsafe acts or conditions from existing operations. Ensures safety program at the Disposition Services site complies with all applicable Service guidance, decrees, regulations and associated authoritative documents. Officer will conduct on site audits, training and compliance.

Accident Investigations: The Safety Officer should have knowledge of job hazard analyses and other analytical techniques to perform mishap investigations and identify causal factors. When a workplace accident occurs the officer will conduct an investigation to determine why the accident happened. The officer may question witnesses, inspect the

PAGE 5 OF 40 PAGES

accident scene and take pictures of any property damage. Once the officer determines the cause of the accident the officer will write a report detailing the cause and provides recommendations that will help prevent future accidents.

Based on findings and conclusions, makes recommendations which will result in solutions to root problems identified.

Training and Coaching: Safety Officer will maintain a documented training program. All forms of training will be documented and maintained in a file, which will be made available for review on site COR upon request. Safety Officer will provide training on a vast array of safety topics. These topics will include fire prevention plans, hazardous materials handling and machine guarding. Safety officers identify training needs, develop appropriate training programs and deliver training to employees. They may also solicit feedback from workers and use feedback to improve existing programs or create new ones. Conduct monthly safety training, quarterly safety council meetings and random, periodic safety inspections to ensure compliance/enforcement. Conduct annual refresher safety training in addition to monthly safety training and quarterly safety council meetings. Coordinates with base and higher headquarters and attend associated meetings to ensure program compliance with local safety requirements/policies.

Regulatory Compliance: Officer will review DoD and DLA regulations and ensure compliance. This involves reviewing standards, implementing plans to meet those standards and following all record-keeping requirements as well as develop, coordinate and implement DLA Safety and Health directives, instructions, procedures, etc. The Safety officer may have to formulate technical policies, criteria, standards, procedures, instructions and similar guidance to ensure that all activities are in compliance with local, Federal, and DLA regulations concerning receipt, storage, issue, transportation, and disposal of hazardous materials/hazardous waste. Safety officers complete the injury logs required by DLA.

Qualifications: Experience in safety techniques and hazardous materials, working with DoD regulations. Three to five years related experience. Ability to respond in English, both verbally and in writing. Ability to teach safety techniques and to develop safety processes in keeping with changing equipment. Should be a Certified Safety Professional (CSP) or clearly demonstrate formal training in the area of industrial safety with a focus on torch/ plasma cutters, forklifts and heavy duty industrial equipment. Knowledge or experience in the identification, elimination or control of hazards arising from warehousing, transportation equipment, maintenance, chemicals and construction modifications. Application of knowledge extends to a wide variety of work processes, practices, machinery and environmental conditions sufficient to effectively correct, control or eliminate detected hazards. Knowledge of the physical characteristics and hazards associated with hazardous materials as well as the potential adverse health effects that could result from exposure to these materials. Knowledge of available regulations regarding safety issues and problems in areas of occupational safety and health, industrial hygiene, and industrial safety requirements.

Knowledge and skill sufficient to plan, organize, direct, coordinate and evaluate a fully developed safety and occupational health program and advise key managerial and executive personnel on courses of action affecting facility operations, work processes, and environmental conditions which impact on the safety and efficiency of personnel.

3.1.9 Equipment Mechanics

3.1.9.1. Preventive Maintenance, Checks and Services, Scheduled Maintenance: Contractor shall provide non-personal services to perform preventive maintenance and repairs for MHE, Vehicles, Utilities and Demilitarization Equipment at DLA Disposition Services Qatar during each period of performance under the contract, for preventive maintenance for all equipment listed in Attachment 6 in accordance with the contract as long as the installations are operational.

3.1.9.2 Corrective Maintenance: Contractor shall also provide corrective maintenance and/or repairs for all equipment listed in Attachment 6 at DLA Disposition Services Qatar. The contractor will recover Non-Mission Capable (NMC) equipment, conduct inspection (Inspect), make repairs recommendation (Inspect Review), order parts for equipment approved for repair (Short Parts), make repairs (Repairs In Progress), test equipment (Test) and return to service.

If funds are unavailable (Short Funds) or mechanics are unavailable (Short Tech) the contractor will immediately alert the Government and the contractor will have 7 days to resolve this issue.

3.1.9.3 Calibrations: The contractor shall also provide calibrations for all equipment requiring calibration listed in Attachment 6 at DLA Disposition Services Qatar. The contractor will calibrate equipment on-schedule to ensure there is no service interruption.

3.1.9.4. Parts Ordering, Parts Management: The contractors shall maintain a 180 day supply of consumable items that are commonly used during daily PMCS or are required during schedule maintenance. Contractors will maintain common repair parts block built off historical data, experience or by direction of the Government. Contractor must have common repair parts block approved by the Government and consumables and common repair parts block should be accountable, clean and serviceable.

3.1.10 Interpreters/Translators: The contractor shall be responsible for coordination with State of Qatar Customs and Ports General Authority officials. The contractor shall obtain host nation training, if available, and required port passes to gain access to sea ports and airports in order to expedite movement of DoD supplies, equipment and vehicles. The contractor shall also expedite cargo movement through the Al Udeid Air Base gates, and between Al Udeid Air Base, Camp Al Sayliyah and ports.

3.1.10.1 The contractor shall serve as the Unit Pass Coordinator (UPC). Contractor will attend training and be appointed in writing as the UPC for Disposition Service Qatar. The contractor will be responsible for assisting new and existing contractors with US and Qatari badging paperwork requirements. Contractor will escort all new and existing contractors to appointments pertaining to badging. The contractor shall register all contractor personnel into the DBIDS system at start of work. The contractor shall ensure any and all badging items required for contract performance is obtained for employees through the government. All badges will be returned to the government upon completion of their work performance or termination. Contract personnel are required to maintain a copy of their Letter of Authorization (LOA) on them at all times. Contractor will be responsible for working with and communicating with the local Qatari Customs office, the Qatari Immigration office and Qatari military. The contractor will be familiar with or become familiar the Qatari military badging process to get contractors and goods (tangible items) on and off base. The contractor may be required to review Arabic pass paperwork and serve as an advisor with vendors unable to correspond in English over the phone. Contractor should maintain knowledge of badge expiration and shall be

PAGE 6 OF 40 PAGES

proactive when re-submitting badges to prevent a loss in OCN service.

3.1.10.2 The contractor shall attend and meet all Other Country National (OCN) contractor Al Udeid Escort requirement.

Contractor shall independently escort (OCN) contractors to appointments related to badging and as DLA mission dictates.

3.1.10.3 Interpreter/Translator Duties: The contractor shall interpret between military and civilian members of the staff, DLA-DS scrap contractor personnel, and ranking officials of the Qatari government. This may include formal or informal discussions that the contractor must be able to translate orally, with equal facility, from English to Arabic, and vice versa. The contractor shall employ tact and diplomacy while fulfilling duties as interpreter/ translator with high-ranking officials of Qatar and US Government offices, to include the American Embassy and various State of Qatar Ministries. Under the guidance of the DLA-DS COR/designated representatives, the contractor shall routinely serve as liaison with high-ranking Qatari military and civilian officials. The contractor shall type narrative, statistical and tabular material from rough drafts, notes, or brief verbal instructions, operating a word processor with English and Arabic keyboards. The contractor shall interpret and translate Arabic and English on subjects including scrap and hazardous waste removal, procurement, special projects, plans, finance, and general correspondence. The contractor shall constantly be aware of the nuances in language or idioms that could alter the outcome or create misunderstandings between the parties involved. The contractor shall translate approximately 400 of correspondence, reports, and technical documents per month, covering the full range of the organization’s mission for the DLA-DS staff in Qatar, as requested.

3.1.10.4 Interpreters/Translators shall be capable of the following performance of tasks: a) Perform clear and concise expression orally and in writing (in both English and Arabic) b) Conduct consecutive, accurate translations of on-going conversations/activities (in both English and Arabic) c) Interpreters/Translators shall be familiar with local culture, customs, laws and regulations, and advise the DLA-DS Director and staff accordingly d) Deal unobtrusively with the local populace e) Conduct work assignments and adhere to standards of conduct as prescribed by USAF Instructions at Al Udeid Air Base, this contract, and the laws of the host nation f) Serve during a level of heightened state of threat, to include FPCON Delta g) Function effectively and efficiently during extended periods of high pressure and stress while maintaining a professional demeanor h) Function as an integral member of a team of highly trained professionals responsible for disposal operations at Al Udeid Air Base, Camp As Sayliyah and throughout Qatar i) Assist in basic office administration (answering phones/doors, writing reports) and other related duties in a professional manner as assigned within the general scope of this contract. j) The Contractor shall be directly responsible for performing translator duties for DLA-DS staff and facilitating pass paperwork, negotiations, and other issues involving the Qatar Ministry of Defense, Qatari Customs officials, and contractor entities k) Develop and report on metrics and trends based upon the monthly correspondence transmitted to/from the State of Qatar officials/ offices l) Construct a monthly correspondence summary report in either Microsoft Word/Excel or PowerPoint or a combination of these products m) At a minimum, the monthly progress report shall consist of the following data:

number of incoming and outgoing correspondence requiring translation; number of after-duty responses for interpretation services; the status of any special taskings/assignments the DLA-DS COR/designated representative assigned the contractor; planned leave of contractor employees; and any other progress reporting requested by the DLA- DS COR/designated representative.

3.1.10.5 Interpreter/Translator Knowledge: The contractor shall have an extensive knowledge of Arabic that has been supplemented by work experience that required linguistic skills. A combination of work and life experiences in which both English and Arabic was used as the primary language is highly desirable. The contractor shall have knowledge of English that uses a wide range of technical, non-technical, and standard terminology, to include American slang and idiomatic phrases, in addition to correct grammar, spelling and punctuation to produce a more precise translation.

The contractor shall be proficient in the use of computer-based software both in English and Arabic.

3.1.10.6 Interpreter/Translator Complexity: This work consists of executive-level interpreter, translator, and coordinator responsibilities for the DLA-DS Director/staff. The contractor shall also be expected to develop a cooperative relationship with the host nation, counterparts with the Qatar Ministry of Defense and other Qatari government agencies. The contractor will be required to perform duties in an “on-call” status, and is expected to respond in a timely manner.

3.1.10.7 Interpreter/Translator Experience: The contractor shall have a minimum of three years work experience as a translator/interpreter in the Middle East. The contractor shall have a minimum of one year work experience with the United States Government in the Middle East. The contractors shall provide QAA services, and will have familiarity with State of Qatar agencies such as General Headquarters Qatar and the Ministry of Interior.

3.1.11 The Government shall have the capability to distribute the contracted employees among any current or future DLA Disposition Services Qatar operating location depending on mission needs. Current locations include current split operations which consists of a 4.4 acre yard and new 19 acre yard. DLA Disposition Services has approved plans for permanent, long term operational location which consist of a 20 acre lot awaiting development. The movement of contractor personnel shall be coordinated with the supervisor and the COR(s). The Contractor shall be given advance notice of any requested movement of personnel. The Contractor shall be provided 5-day advance notice.

3.1.12 Contractor employees shall possess “good customer service skills,” including sufficient fluency in English to achieve the following: being able to greet the public, determine the customer requirements, provide customer service, direct the customer to appropriate personnel and ensure safety commands.

3.1.13 The Contractor shall be responsible for employee visas, passports, and base badging.

3.1.13 Contract Employees Identification and Appearance: Contract personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that display the company’s name and employee’s name.

3.2 SECURITY

PAGE 7 OF 40 PAGES

3.2.1 The contractor shall ensure that all personnel meet security specifications and force protection requirements in accordance with DLA Disposition Services Qatar Site and base security guidelines for entry and work conducted on the base camp. Security requirements for contractor employees should be accomplished prior to arrival at base camp.

3.2.2 The contractor shall be responsible for obtaining base access badges for all contractor employees. See Attachment 5 (Contractor Instructions) for Common Access Card instructions

3.2.3 The contractor shall be responsible for accountability of all their personnel working at DLA Disposition Services Qatar, e.g., all employees are continuously accounted for and performing assigned duties. The contractor is required to report all situations in regard to accountability of personnel to the DLA Disposition Services Site Contracting Officer’s Representative (COR) immediately upon discovery.

3.2.4 The contractor is required to immediately report any breach of security by their employees to the DLA Disposition Services Site Contracting Officer’s Representative (COR).

3.2.5 Hiring of Other Country Nationals is subject to review and approval by the security personnel at the host facility for DLA Disposition Services Qatar.

3.2.6 The contractor is responsible for collecting CACs from personnel when they are no longer associated with this contract. See Attachment 4 for CAC Turn-in Receipt.

3.3 TRAINING

3.3.1 Contracted employees shall be trained and ready to perform at the start of contract award. Training shall be conducted by the contractor and will include, but may not be limited to: DEMIL classroom, Property Accounting and Disposition Services Basic Operations. The Government may provide additional training on a case by case basis. The Government will also provide standard operating procedures (SOPs) as necessary to enable the contractor to perform the contract without relatively continuous supervision by the Government. The contractor shall be required to train ALL contracted personnel on ALL of the equipment that is used to perform the disposal mission. Documentation and certificates of training will be maintained on site and made available upon request by on site COR, Area Manager or Site Chief.

3.3.2 Transition: The contractor shall provide a transition plan within 7 days of award. The contractor shall describe the 30 day transition timeline to providing full operational capability on the contract start date of 1 September 2020. The contractor shall also include within their transition plan that describes how they intend to ramp up 200% with a surge requirement.

3.3.3 The Contract Manager, Contractor Site Supervisors, and Customer Service Clerks shall have sufficient fluency in English to communicate verbally and in writing with other English speaking personnel and perform the tasks identified in the Performance Work Statement that are required to support the Disposition Services disposal mission.

3.3.4 Contractor on-site supervisors at DLA Disposition Services Qatar shall direct their workforce in the tasks they are required to perform under the contract and have authority to resolve performance issues that may arise during performance of this contract. These supervisors will be the point of contact for the Site CORs for ensuring work is being performed in accordance with the contract and shall be able to speak English and the language of the employees they are supervising.

3.4 CONTRACT MANAGER/SITE SUPERVISORS

3.4.1 The contractor shall assign, as a minimum, one overall supervisor contract manager and a site supervisor per location identified by the government. The contract manager shall be located at DLA Disposition Services Qatar and perform regular reviews of performance at the contract personnel are performing. The contract manager will perform duties as the lead supervisor and represent the company on the ground. The contractor shall provide the names and telephone numbers of the contract manager and site supervisors to the COR. The contract manager or designated representative shall be available during DLA Disposition Services Qatar site hours of operation and return any calls made by a COR within one hour of the call from the COR. Therefore, the contractor must provide the COR with a means to leave a message with the contract manager or their designated alternate requesting a return call.

Advance notice of replacement of personnel changes that are required to be reported to the COR.

3.4.2 The contract manager or designated representative shall have full authority to act for the contractor on all contract matters relating to the operation of this contract; e.g., all contract arrangements and required coordination. The contractor agrees that notice by the US Government to the designated contract manager or representative shall constitute notice to the contractor and agrees to be bound by any commitments or representations made by the employees so designated.

3.4.3 The contract manager or representative must be a US citizen, able to read, write, speak, and understand English proficiently, as well as be able to actively participate in English conversations concerning technical issues associated with this contract. All correspondence related to this contract shall be in the English language. If the correspondence contains official documents in languages other than English, they shall be accompanied by an English language translation. Permits or extracts must also be translated. All costs incident thereto are the responsibility of the contractor and shall be borne by the contractor.

3.5 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

3.5.1 The COR(s) for this project will be appointed by the DLA Disposition Services Contracting Officer (CO) prior to commencement of performance. The COR is responsible for monitoring contractor performance, providing technical interpretation of the requirements of the contract and acts under the authority of the CO. In no event, however, shall any understanding or agreement, modification, change order, or other matter deviating from the terms of the subject

PAGE 8 OF 40 PAGES

contract between the contractor any person other than the CO be effective or binding upon the Government, unless formalized by proper contractual documents executed by the CO prior to completion of this contract. The COR will not interfere with the contractor’s rights and ability to properly perform contract requirements. A contracting officer representative (COR) will be appointed for DLA Disposition Services Qatar.

3.5.2 On all matters concerning changes to contract terms, the contractor shall contact the CO. When, in the opinion of the contractor, the COR requests effort outside the existing scope of the contract, the contractor shall promptly notify the CO in writing. The contractor shall take no action unless and until the CO advises the contractor to proceed and points out the requirement in the contract or the CO issues a contract modification to the contractor.

3.7 WORK HOURS: DLA Disposition Services Qatar works 9-hours per day 5 days a week. From October 1 to March 31 the hours of operation are Sunday thru Thursday, 0700 – 1600 and from April 1 – September 30 the hours of operation are Sunday thru Thursday, 0600 – 1500. The contractor shall provide employees a 1 hour lunch break. The contractor shall stagger lunch breaks to allow for uninterrupted customer service for the entire day. The contractor shall work the DLA Disposition Services schedule as set by the DLA Disposition Services GCC Area Manager and/or designated DLA Disposition Services COR. With ALL US Federal Holidays as well as Host Nation Holidays as designated by the Host Country.

3.8 CELL PHONES/PAGERS/PERSONAL COMPUTERS: With permission of the COR and consistent with Government and local host security requirements, the contractor is permitted to have contractor-owned computers, pagers or cell phones on-site and all associated costs will be the responsibility of the contractor (US Citizens only).

3.9 CLEANUP OF SPILLS OR LEAKS

3.9.1 The contractor is responsible for the clean-up of any and all spills or leaks during the performance of this contract in accordance with standard operating procedures (SOP) established by the host installation (SOP available at the DLA Disposition Services Qatar office). DLA Disposition Services Qatar will provide and have readily available, the necessary materials used to clean up and contain any spills or leaks identified by the contractor during performance. The contractor agrees to clean up such spills or leaks in a manner that complies with applicable host installation and host country environmental and safety laws and regulations, US Federal laws and regulations applicable to the host installation, in-country, and local laws and regulations. The contractor agrees to hold the Government harmless and reimburse it for any cost, expense or liability the Government may incur as a result of spills, leaks or releases caused by actions or omissions of the contractor, its agents, employees, or subcontractors.

3.9.2 The contractor is responsible for reporting any spills/leaks in accordance with host nation or local law or regulation. The contractor is responsible for reporting to the Site COR and CO all spills/leaks of special (or hazardous) wastes, regardless of quantity within. Spills/leaks shall be reported by telephone or in person to the COR or DLA Disposition Services Representative immediately following the incident and shall be followed with a written report to the CO no later than 7 calendar days after the telephonic report. When reporting a spill/leak the following information shall be furnished:

(i)Item spilled/leaked;

(ii)Quantity spilled/leaked;

(iii)Exact date, time, and location of spill/leak;

(iv)Initial actions taken and time actions were taken;

(v)Anticipated cleanup and disposal procedures.

(vi)Persons contacted or present at the time of the spill/leaks.

3.9.3 Upon completion of the spill/leak cleanup and disposal of the spill/leak residue, the contractor shall submit a summary report of the spill/leak to the COR and CO no later than 7 calendar days after the telephonic report or notification in person. The report shall include cleanup and disposal procedures taken, outside assistance required (if any), personal injury involved, and the names and telephone numbers of all national, regional or local officials contacted.

3.9.4 The contractor must identify and report critical incidents to the DLA Disposition Services Qatar COR immediately, with a written report within less than seven days. When an accident or incident occurs, the Contract Site Supervisor will follow the procedures of the DLA Disposition Services site and provide reports and receive instructions and guidance as required from the DLA Disposition Services COR(s).

3.10 SAFETY REQUIREMENTS:

3.10.1 The contractor shall take proper safety and health precautions to protect the work, the workers, the public, the property of others, and the environment. The contractor is responsible for identifying and complying with all safety requirements set forth in applicable host installation safety procedures. The Contractor is responsible for providing and ensuring that his agents, employees, or subcontractors perform the work in a safe manner, including wearing the appropriate clothing/personal protective equipment (PPE) for the work to be performed to include safety boots, safety glasses and any equipment required by local base policy. The Contractor shall ensure that all personnel involved in the handling and transportation of the scrap material listed herein are trained in the area of spill response, fire prevention and general first aid procedures. The Site COR or any DLA USG employee or Safety Representative may stop work at any time if unsafe conditions exist.

3.10.2 The contractor is responsible for ensuring that all contractor personnel are trained on safety procedures while performing work at the DLA Disposition Services Qatar site. The contractor shall conduct safety stand down session every month to review with employee’s incidents, safety practices and procedures. All forms of training will be documented and maintained in a file, which will be made available for review by on site COR upon request. Within 30 days at existing work sites, and when starting new work site locations, the contractor shall create and display safety “story boards” with key safety messages calling out potential hazards in the main yards where contract workers operate. These boards should rely mainly on graphical representation of the safety message, but also be written out in several languages that are prevalent for that site, iterating the key safety messages, and calling out known hazards

PAGE 9 OF 40 PAGES

of the work site. The “Story Boards” shall be of specific topic in nature (ex. “cutting operations” or “MHE Operation”) and then shall be displayed in that appropriate operational area. In addition a general safety reading board with common, accepted, safety processes, base safety information, safety contacts, and other relevant safety messages shall be created and on display in a common area where workers congregate.

3.11 MATERIAL POTENTIALLY PRESENTING AN EXPLOSIVE HAZARD (MPPEH): Performance of this contract does not require nor authorize the contractor to handle Material Potentially Presenting an Explosive Hazard (MPPEH) and such handling is not intended. The Government will try to assure that no MPPEH is in the property. However, should MPPEH be discovered, the contractor shall immediately take all necessary action for protection of personnel and property. This will include the evacuation and security of the immediate area. The contractor shall not attempt to handle or move the suspected property until a technically qualified trained Government representative investigates the incident and clears the item. The contractor shall immediately notify the COR and provide them a written report within 24 hours of occurrence.

The Government will arrange for pick up and removal of such material.

3.12 RADIOACTIVE MATERIALS: Performance of this contract does not require nor authorize the contractor to handle radioactive articles and such handling is not intended. The Government will try to assure that no radioactive materials are in the property. However, should property bearing a radioactive label be discovered or an alarm is activated by a radiation detector, the contractor shall immediately take all necessary action for protection of personnel and property. This will include the evacuation and security of the immediate area. The contractor shall not attempt to handle or move the suspected property until a technically qualified trained Government representative investigates the incident and clears the item. The contractor shall immediately notify the COR and provide them a written report within 24 hours of occurrence. The Government will arrange for pick up and removal of such material.

3.13 CONTROLLED CRYPTOGRAPHIC ITEMS: Performance of this contract neither requires nor authorizes the contractor to handle controlled cryptographic items (CCIs) and such handling is not intended. Should contractor employees handle actual or suspected CCIs, the contractor shall immediately secure the items from both physical loss and compromise and notify the COR of the discovery. The contractor shall provide a written report to the COR within 24 hours of occurrence. The Government shall arrange for pick up and removal of such material. Under no circumstances will the contractor release the CCIs to anyone other than security personnel.

3.14 WRITTEN REPORT - CLASSIFIED/AEDA/RADIOACTIVE/CCI: Performance of this contract neither requires nor authorizes the contractor to handle classified property or documents and such handling is not intended. Should contractor employees handle actual or suspected classified property or documents, the contractor shall immediately secure the documents or property from both physical loss and compromise and notify the COR of the discovery. The contractor shall provide a written report to the COR within 24 hours of occurrence. The Government will arrange for pick up and removal of such material. Under no circumstances shall the contractor release the property or documents to anyone other than security personnel.

The contractor shall provide a written report to the COR within 24 hours of discovering classified material/documents, AEDA, radioactive, or CCI articles. The report shall contain:

(1) General description of the material discovered

(2) Time and place the material was discovered

(3) What classified markings were noticed on the material

(4) Names of contractor personnel and any visitors coming in contact with the material

(5) Where the material originated

(6) Synopsis of the incident

(7) Steps taken to prevent further exposure

(8) Method used to return the material to the Government

3.15 REPLACEMENT OF PERSONNEL:

3.15.1 The Government may request the contractor to take appropriate action or remove contractor personnel from performing under this contract if the Government believes there are performance or other problems with a contractor employee that significantly threaten compliance with regulatory, directive or contract requirements regarding safety, security or export controls. The Contracting Officer will notify the contract manager when DLA Disposition Services believes an employee’s behavior or action is not acceptable under that standard and the reasons for this concern. The contractor shall respond within 24 hours of the request specifying the action the contractor will take in regards to the request. If the contractor will not replace the employee, the contractor shall notify the Contracting Officer of what actions they will take in order to improve the employee’s performance or address any other issue raised by the Government. The Government reserves the right to have a contractor employee removed from the premises immediately without prior notice to the contractor in cases where the contractor employees willfully destroy or damage property, steals property, create a significant hazard to persons or things, impede or disrupt the performance of official duties by Government employees, possess firearms or other dangerous weapons, or are under the influence of alcohol or narcotics.

3.15.2 The contractor shall provide replacement of loss of personnel in an expeditious manner so as not to reduce the level of service that is required to perform the requirements under the contract. The contractor shall replace key personnel within 5 days of loss.

4 GOVERNMENT FURNISHED EQUIPMENT: Government Furnished Equipment (GFE) will be provided for use by the contractor to perform this work. The GFE will include, but is not limited to, various sized forklifts, front end loaders, scrap handlers, various types of torch cutting equipment, plasma cutting equipment, shears, shredders, brass shredder.

Contractor will be provided sufficient space as deemed appropriate by the government to conduct work inside and outside. The Government will provide appropriate office space for the following key personnel: contract manager and site supervisors. The Government will provide office consumables, copier, facsimile machine, and paper shredder.

Telephones and computers and associated connectivity will NOT be provided. The US Government will provide fuel, electricity and gases required for operation of GFE.

PAGE 10 OF 40 PAGES

4.1 Government Furnished Equipment

Note: Equipment…