SF1449_SP451013R0002 1 .pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30 0046535728

1. REQUISITION NUMBER

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

SP4510-13-R-0002

5. SOLICITATION NUMBER

2012 DEC 06

6. SOLICITATION ISSUE

DATE

Matthew Wonch PWMPHE6

a. NAME

Phone: 269-961-5660

b. TELEPHONE NUMBER (No Collect calls)

2012 DEC 27

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY CODE SP4510

DLA DISPOSITION SERVICES - EBS

FEDERAL CENTER

74 N WASHINGTON

BATTLE CREEK MI 49037-3092

USA

10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

8 (A)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

493110NAICS:

$25.5 MilSIZE STANDARD:

11. DELIVERYFOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/ CODE

OFFEROR

FACILITY

CODE

TELEPHONE NO.

18a. PAYMENT WILL BE MADE BY CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See Schedule

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or Print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or Print) 31c. DATE SIGNED

SEE SCHEDULE

7. FOR SOLICITATION

INFORMATION CALL:

SEE SCHEDULE

48PAGE 1 OF

03:00 PM

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE ADDENDUM

EDWOSB

32a. QUANTITY IN COLUMN 21 HAS BEEN

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:RECEIVED INSPECTED

COMPLETE PARTIAL FINAL

STANDARD FORM 1449 (REV. 2/2012) BACK

36. PAYMENT

PARTIAL FINAL

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER 40. PAID BY

42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42b. RECEIVED AT (Location)

CONTINUED ON NEXT PAGE

III

PERFORMANCE WORK STATEMENT (PWS)

III.1 BACKGROUND/PURPOSE

DLA Disposition Services has the responsibility of disposing and reutilizing surplus US Department of Defense (DOD) property. DLA Disposition Services receives surplus personal property from DOD activities. In pertinent regulations, e.g. see III.6, this can be referred to as “foreign excess personal property”, but it is surplus property from US DOD activities performed outside of the U.S. DLA Disposition Services seeks to accomplish the following: (1) Redistribute this surplus property to other DOD activities (Reutilization); (2) Transfer the property to other Federal Agencies; and (3) Donate the property to authorized Donees. DLA Disposition Services Kuwait supports the Central Command (CENTCOM) Area of Responsibility (AOR). To support the DLA Disposition Services mission to dispose of DOD Surplus/Surplus property in the CENTCOM AOR requires a workforce with certain skills for excess property management and office support to allow the facility to work in a safe, efficient and user friendly manner.

III.2 SCOPE OF WORK

The contractor shall provide non-personal services to support DLA Disposition Services Kuwait as required by this PWS. The contractor will perform a variety of tasks relating to the control and accountability of items from receiving property through reutilization, transfer, donation (RTD), or other disposal action.

Based upon current workload projections, experience at the site and skills required, the Government estimates that the following number of contractor personnel will be needed at DLA Disposition Services Kuwait performing the work as required by this PWS:

82 - Personnel: 1- Site Leader, 5 - Supervisors, 11- Material Handling Equipment (MHE) Operators, 15 - Torch Cutters, 31- Laborers, 5 - Warehousemen, 7 – Receivers, 5 - Customer Service Clerks and Administrative Assistants/Escorts and 2 - Safety personnel.

The contractor is responsible for determining the proper labor mix to meet the performance requirements of the contract.

III.3 GENERAL

III.3.1 EMPLOYEE REQUIREMENTS

III.3.1.1 The contractor employees shall meet all requirements and perform the tasks below.

III.3.1.2 The contractor shall have a minimum of one on-site supervisor with authority over the other contractor employees to resolve day-to-day performance issues that may arise during performance of this contract. The contractor shall also designate at least one contractor manager to provide overall contract employee supervision and interface with DLA Disposition Services Kuwait management to ensure the contractor is maintaining control over the work.

III.3.1.3 MHE Operators shall be licensed in accordance with ASG Camp Arifjan, Kuwait, standards implementing applicable OSHA regulations and able to operate various equipment from 4k up to and including 50k forklifts, scrap handlers, front-end loaders, and RTCH used at a DLA Disposition Services yard. The MHE will be provided by DLA Disposition Services Kuwait.

III.3.1.4 Contractor employees shall possess “good customer service skills,” including sufficient fluency in english to achieve the following: being able to greet the public, determine the customer requirements, provide customer service, and direct the customer to appropriate personnel.

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SP4510-13-R-0002

III.3.1.5 The contractor shall ensure that all personnel meet security specifications and force protection requirements in accordance with DLA Disposition Services Kuwait security guidelines for entry and work conducted on the camp.

III.3.1.6 The contractor shall be in full compliance with all Kuwaiti labor and related laws.

III.3.1.7 The contractor shall be responsible for obtaining base access badges for all contractor employees (See Attachment 3, Installation Access and Vehicle Registration Policy).

III.3.1.8 The contractor shall be responsible for accountability of all their personnel working at DLA Disposition Services Kuwait; e.g., all employees are continuously accounted for and performing assigned duties.

III.3.1.9 The contractor is required to immediately report any breach of security by their employees to the Contracting Officer’s Representative (COR).

III.3.1.10 Hiring of Third Country Nationals is subject to review and approval by the security personnel at the host facility of DLA Disposition Services Kuwait.

III.3.1.11 A train-the-trainer approach will be used for contractor employee training. The Government will provide the initial on-the-job training to key employees and other selected employees in a classroom setting in Kuwait, as necessary, to fulfill the requirements of satisfying the performance requirements of Section III.6 and other applicable contract terms. Training to be conducted will include, but may not be limited to:

DEMIL classroom and Basic Operations. Further training of contractor personnel will be then performed by the contractor. The Government may provide further training on a case by case basis. The Government will also provide standard operating procedures as necessary to enable the contractor to perform the contract without relatively continuous supervision by the Government.

III.3.1.12 Transition. The first 45 days after the date of award is for transition to prepare the contractor for full performance. The contractor is responsible for providing viable operational capability within the initial 45 days. The site lead, all supervisors, and no less than 50-percent of the remaining proposed workforce shall be physically onsite to perform under the contract. The contractor will have 60 days’ total from the date of contract award to have all personnel performing onsite. The transition period is for the contractor to hire the workforce, obtain badges and access for contractor personnel to Camp Arifjan, and familiarize themselves with DLA Disposition Services Kuwait operations and the tasks they will be required to perform under the contract. During the transition period the contractor may observe or ‘shadow’ employees performing the tasks required under this contract. DLA Disposition Services Kuwait personnel will also be available to meet with the contractor as needed to prepare the contractor for full performance after the transition period. Unless otherwise agreed to by the Contracting Officer, the contractor will not be allowed to perform any of the tasks in III.6 for training purposes during transition. If the contractor is provided approval to perform III.6 tasks during this period, it will be at no additional cost to the Government.

III.3.1.13 Contractor Site Leaders, Supervisors, Customer Service Clerks, and Administrative Assistants shall have sufficient fluency in English to converse with other English speaking personnel and perform the tasks required to support DLA Disposition Services Kuwait.

III.3.1.14 Contractor on-site supervisors shall direct their workforce in the tasks they are required to perform under the contract and have authority to resolve performance issues that may arise during performance of this contract. These supervisors will be the point of contact for the CORs for ensuring work is being performed in accordance with the contract and shall be able to speak English and the language of the employees they are supervising.

III.3.2. SITE LEAD/CONTRACT MANAGER

III.3.2.1 The contractor shall assign a site lead, contract manager and an alternate contract manager to the contract. The contractor shall provide their names and telephone numbers to the COR. The site lead or

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designated alternate must be available during DLA Disposition Services Kuwait hours of operation and return any calls made by the COR within one hour of the COR’s call. Therefore, the contractor must provide the COR with a means to leave a message with the site lead or their designated alternate requesting a return call.

III.3.2.2 The contract manager and alternate contract manager are not required to be situated at the DLA Disposition Services Kuwait facility. The contract manager and the alternate contract manager shall have full authority to act for the contractor on all contract matters relating to the operation of this contract; e.g., all contract arrangements and required coordination. The contractor agrees that notice by the US Government to the designated contract manager or alternate contract manager shall constitute notice to the contractor and agrees to be bound by any commitments or representations made by the employees so designated.

III.3.2.3 The contract manager and alternate contract manager must be able to read, write, speak, and understand English proficiently, as well as be able to actively participate in English conversations concerning technical issues associated with this contract. All correspondence related to this contract shall be in the English language. If the correspondence contains official documents in languages other than English, they shall be accompanied by an English language translation. Permits or extracts must also be translated. All costs incident thereto are the responsibility of the contractor and shall be borne by the contractor.

III.3.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

III.3.3.1 The COR for this project will be appointed by the DLA Disposition Services Contracting Officer (CO) prior to commencement of performance. The COR is responsible for monitoring contractor performance, providing technical interpretation of the requirements of the contract and acts under the authority of the CO. In no event, however, shall any understanding or agreement, modification, change order, or other matter deviating from the terms of the subject contract between the contractor any person other than the CO be effective or binding upon the Government, unless formalized by proper contractual documents executed by the CO prior to completion of this contract. The COR will not interfere with the contractor’s rights and ability to properly perform contract requirements.

III.3.3.2 On all matters concerning changes to contract terms, the contractor shall contact the CO. When, in the opinion of the contractor, the COR requests effort outside the existing scope of the contract, the contractor shall promptly notify the CO in writing. The contractor shall take no action unless and until the CO advises the contractor to proceed and points out the requirement in the contract or the CO issues a contract modification to the contractor.

III.3.4 TRAVEL

Contractor personnel will not be required to travel outside the DLA Disposition Services Kuwait storage areas or immediate surrounding area to meet mission requirements. Except when directed from the contract manager/lead COR to operate MHE to move property from outside the perimeter fence into the facility or in other cases where the RTCH or other heavy equipment is required to load or move property or containers.

Another exception would be to assist with the disposal of excess property on Camp Arifjan when deemed more cost effective to the U.S. government to handle in place vice bringing it to our facility. In the event that such a requirement exists, the contractor (s) must be accompanied by an authorized U.S. government employee.

These travel restrictions are a result of security concerns regarding demil- and mutilation-required property and the role of Camp Arifjan, Kuwait as an AOR hub for military operations and the resultant consolidation of excess military equipment.

III.3.5 TRANSPORTATION

Transportation of the workers and associated costs will be the responsibility of the contractor.

III.3.6 WORK HOURS

DLA Disposition Services Kuwait is open every day of the year except on Fridays. This will require one shift

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of 9 hour days with staggered 1-hour lunches that allow for continuous, uninterrupted operations. The contractor shift shall be 0700 – 1600. When the Government determines a requirement for additional personnel, then the Government will exercise the appropriate optional CLINS, surge clause, via issuance of a contract modification. Each one (1) month use of this CLIN is considered its own one (1) month option, with the Government having the unilateral right to issue a maximum of up to six (6) of these surge clause options during the applicable 12-month period of performance, though not necessarily on a continuous basis (e.g. it could be ordered in the second month of the period, then the fifth and sixth months, etc., provided not more than six (months) are exercised during the 12-month period). Under optional CLINs, the contractor shall provide additional personnel within 30 calendar days of the issuance of a contract modification stipulating the period of performance and hours for work to be performed. The Government will order the additional CLIN(s), if determined to be required by the Government, up to a total of 6 months during each period of performance.

Based upon current workload projections, experience at the site and skills required, the Government estimates that the following number of contractor personnel will be needed at DLA Disposition Services Kuwait performing the work as required by this PWS for the surge, if ordered:

24-Personnel: 2 Supervisors, 5 - Material Handling Equipment (MHE) Operators, 7 - Torch Cutters, 6 - Laborers, 2- Warehousemen, 2 – Receivers.

III.3.7 CELL PHONES/PAGERS/PERSONAL COMPUTERS

With permission of the COR and consistent with Government security requirements, the contract manager/alternate is permitted to have contractor-owned computers, pagers or cell phones on-site. Contract workers may with COR permission and consistent with Government security requirements have cell phones for safety/security reasons.

III.3.8 CLEANUP OF SPILLS OR LEAKS

III.3.8.1 The contractor is responsible for the clean-up of any and all spills or leaks during the performance of this contract in accordance with standard operating procedures (SOP) established by the host installation (SOP available at the DLA Disposition Services Kuwait office). DLA Disposition Services Kuwait will provide the necessary materials used to clean up and contain any spills or leaks identified by the contractor during performance. The contractor agrees to clean up such spills or leaks in a manner that complies with applicable Host installation and host country environmental and Safety laws and regulations, US Federal laws and regulations applicable to the Host installation, in-country, and local laws and regulations.

The contractor agrees to hold the Government harmless and reimburse it for any cost, expense or liability the Government may incur as a result of spills, leaks or releases caused by actions or omissions of the contractor, its agents, employees, or subcontractors.

III.3.8.2 The contractor is responsible for reporting any spills/leaks in accordance with host nation or local law or regulation. The contractor is responsible for reporting to the COR and CO all spills/leaks of special (or hazardous) wastes, regardless of quantity within. Spills/leaks shall be reported by telephone to the COR immediately following the incident and shall be followed with a written report to the CO no later than 3 calendar days after the telephonic report. When reporting a spill/leak the following information shall be furnished:

(i) Item spilled/leaked;

(ii) Quantity spilled/leaked;

(iii) Exact date, time, and location of spill/leak;

(iv) Initial actions taken and time actions were taken;

(v) Anticipated cleanup and disposal procedures.

(vi) Persons contacted or present at the time of the spill/leaks.

III.3.8.3 Upon completion of the spill/leak cleanup and disposal of the spill/leak residue, the contractor shall submit a summary report of the spill/leak to the COR and CO no later than 3 calendar days after the

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telephonic report. The report shall include cleanup and disposal procedures taken, outside assistance required (if any), personal injury involved, and the names and telephone numbers of all national, regional or local officials contacted.

III.3.9 SAFETY REQUIREMENTS

The contractor shall take proper safety and health precautions to protect the work, the workers, the public, the property of others, and the environment. The contractor shall appoint a qualified safety officer responsible for ensuring compliance with all safety and health requirements set forth in applicable DOD, DLA, host nation and host installation safety procedures. The Contractor is responsible for providing and ensuring that his agents, employees, or subcontractors perform the work in a safe manner, including wearing the appropriate clothing/personal protective equipment for the work to be performed. The Contractor shall ensure that all personnel involved in the handling and transportation of the scrap material listed herein are trained in the area of spill response, fire prevention/safety and general first aid procedures. The COR may stop work at any time if unsafe conditions exist. The contractor will have safety personnel on site to ensure compliance with all safety guidelines and must ensure safety oversight in hot work areas during operations.

III.3.10 AMMUNITION, EXPLOSIVES OR OTHER DANGEROUS ARTICLES (AEDA)

Performance of this contract does not require nor authorize the contractor to handle live Ammunition, Explosives or Other Dangerous Articles (AEDA) and such handling is not intended. The Government will try to assure that no live AEDA is in the property. The contractor will assist U.S. Government personnel with the demilitarization and mutilation of inert items. However, should live AEDA be discovered, the contractor shall immediately take all necessary action for protection of personnel and property. This will include the evacuation and security of the immediate area. The contractor shall not attempt to handle or move the suspected property until a technically qualified trained Government representative investigates the incident and clears the item. The contractor shall immediately notify the COR and provide them a written report within 24 hours of occurrence. The Government will arrange for pick up and removal of such material.

III.3.11 RADIOACTIVE MATERIALS

Performance of this contract does not require nor authorize the contractor to handle radioactive articles and such handling is not intended. The Government will try to assure that no radioactive materials are in the property. However, should property bearing a radioactive label be discovered or an alarm is activated by a radiation detector, the contractor shall immediately take all necessary action for protection of personnel and property. This will include the evacuation and security of the immediate area. The contractor shall not attempt to handle or move the suspected property until a technically qualified trained Government representative investigates the incident and clears the item. The contractor shall immediately notify the COR and provide them a written report within 24 hours of occurrence. The Government will arrange for pick up and removal of such material.

III.3.12 CONTROLLED CRYPTOGRAPHIC ITEMS

Performance of this contract neither requires nor authorizes the contractor to handle controlled cryptographic items (CCIs) and such handling is not intended. Should contractor employees handle actual or suspected CCIs, the contractor shall immediately secure the items from both physical loss and compromise and notify the COR of the discovery. The contractor shall provide a written report to the COR within 24 hours of occurrence. The Government shall arrange for pick up and removal of such material. Under no circumstances will the contractor release the CCIs to anyone other than security personnel.

III.3.13 WRITTEN REPORT - CLASSIFIED/AEDA/RADIOACTIVE/CCI

Performance of this contract neither requires nor authorizes the contractor to handle classified property or documents and such handling is not intended. Should contractor employees handle actual or suspected classified property or documents, the contractor shall immediately secure the documents or property from both physical loss and compromise and notify the COR of the discovery. The contractor shall provide a written report to the COR within 24 hours of occurrence. The Government will arrange for pick up and removal of such

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material. Under no circumstances shall the contractor release the property or documents to anyone other than security personnel.

The contractor shall provide a written report to the COR within 24 hours of discovering classified material/documents, AEDA, radioactive, or CCI articles. The report shall contain:

(1) General description of the material discovered

(2) Time and place the material was discovered

(3) What classified markings were noticed on the material

(4) Names of contractor personnel and any visitors coming in contact with the material

(5) Where the material originated

(6) Synopsis of the incident

(7) Steps taken to prevent further exposure

(8) Method used to return the material to the Government

III.3.14 REPLACEMENT OF PERSONNEL

III.3.14.1 The Government may request the contractor to take appropriate action or remove contractor personnel from performing under this contract if the Government believes there are performance or other problems with a contractor employee that significantly threaten compliance with regulatory, directive or contract requirements regarding safety, security or export controls. The Contracting Officer will notify the contract manager when DLA Disposition Services believes an employee’s behavior or action is not acceptable under that standard and the reasons for this concern. The contractor shall respond within 24 hours of the request specifying the action the contractor will take in regards to the request. If the contractor will not replace the employee, the contractor shall notify the Contracting Officer of what actions they will take in order to improve the employee’s performance or address any other issue raised by the Government. The Government reserves the right to have a contractor employee removed from the premises immediately without prior notice to the contractor in cases where the contractor employees willfully destroy or damage property, steals property, create a significant hazard to persons or things, impede or disrupt the performance of official duties by Government employees, possess firearms or other dangerous weapons, or are under the influence of alcohol or narcotics.

III.3.14.2 The contractor shall provide replacement of loss of personnel in an expeditious manner so as not to reduce the level of service that is required to perform the requirements under the contract.

III.4 GOVERNMENT FURNISHED PROPERTY

Government Furnished Equipment (GFP) will be provided for use by the contractor to perform this work (See Attachment 1 for list of GFP.) The GFP will include, but is not limited to, various sized forklifts, front end loaders, scrap handlers, various types of torch cutting equipment. Contractor will be provided sufficient space as deemed appropriate by the government to conduct work inside and outside. The Government will provide appropriate office space for the following key personnel: Site Lead and Shift Supervisor. The Government will provide office consumables, copier, facsimile machine, and paper shredder. Telephones and computers and associated connectivity will NOT be provided. The Government will provide fuel, electricity and gases required for operation of GFP.

III.5 LIFE SUPPORT

No life support; e.g., billeting, dining facilities, laundry service, post/base exchange, financial support, morale, welfare and recreation (MWR) facilities, medical/dental care, remains processing, uniforms and weapons, or fuel for contractor-owned vehicles will be provided within Kuwait for any contractor. Fuel to operate Government-provided MHE will be provided to the contractor by the Government. Bottled drinking water is provided for use while at work, but not to be removed from the DLA Disposition Services Kuwait facility.

(See IV.20.)

III.6 SPECIFIC TASK DESCRIPTION

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STANDARD: The performance standards for the tasks under this contract are contained in the following mandatory regulations. Electronic copies can be obtained from the following link:

http://www.drms.dla.mil/publications/index.shtml

• DoD 4160.21-M, Defense Material Disposition Manual

• DoD 4160.28, DOD Demilitarization (DEMIL) Program

• DRMS-I 4160.14, Operating Instructions for Disposition Management

• See Also Attachment 2, Customer Service Handbook – Provides examples of Documentation

The contractor will be provided applicable regulations that are not available to the general public after contract award.

The contractor shall be expected to perform the tasks listed below and achieve contractor goals without continuous supervision or control by Government employees. The contractor’s work on this contract, following the guidance in the performance standards listed above and the other terms and conditions under this contract, will not require direct or indirect Government direction or supervision of its employees to adequately protect the Government’s interest at DLA Disposition Services Kuwait or allow the Government to retain control of the operations at DLA Disposition Services Kuwait. The contractor shall be expected to carry out its contractual duties and manage the contract in its entirety through its key personnel and contract management team independently and not as an agent of the Government.

III.6.1 The contractor shall perform mutilation or demilitarization (demil) of surplus DoD property at DLA Disposition Services Kuwait that results in the total destruction of the property. Mutilation or demil of items and components prevents the restoration, reconstruction, or repair of an item to a usable condition.

III.6.1.1 The contractor shall store demil-required items in a secured, separate area from other property.

Government personnel will be used to maintain oversight, provide guidance on the appropriate demil method and will be used to provide a technically qualified certifier and verifier for the demil function.

III.6.2 The contractor shall maintain a clean work environment. This will include but is not limited to, sweeping, picking up trash, ensuring trash is placed in proper trash receptacles and emptying trash receptacles in the work area as needed.

III.6.3 The contractor shall pull correct property from storage locations, prepare and load property for shipment; e.g., count, pack, band, crate, or box material for shipment of requisitioned property for reutilization or release. The contractor shall answer telephone calls, personal inquiries relating to surplus property. Estimated workload at DLA Disposition Services Kuwait is:

800 – 1,100 shipments per month, 1,500 – 2,000 phone calls or personal inquiries per month

III.6.3.1 The contractor provides directions to screeners and other customers picking up property for sales and Reutilization, Transfer and Donation (RTD). This may require receiving phone calls, placing phone calls, escorting customers. The contractor will be performing warehousing duties in an outdoor storage area as workload dictates. The contractor compares the disposal turn-in document (DTID) with the property being turned in to assure the stock number, quantity and condition are accurate. The contractor assigns warehouse locations and stores/locates property in its assigned areas. The contractor completes necessary documentation reflecting quantities issued or shipped and balance to be stored or to be delivered. The contractor re-palletizes or re-locates property as necessary. Applicable documents for these tasks are DRMS-I 4160.14, Section 2, Chapters 5 and 7. Estimated workload at DLA Disposition Services Kuwait is:

3,000 – 4,000 issues or shipments per month

III.6.4 The contractor shall work in the scrap yard segregating scrap, loading and unloading scrap and may inspect scrap for critical federal supply classes and hazardous constituents and where found, the contractor shall consult with COR for appropriate guidance. Documents applicable to these tasks are DRMS-I 4160.14

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Section 2, Chapter 1. Estimated workload at DLA Disposition Services Kuwait is:

15,000,000 – 20,000,000 lbs. per month

III.6.5 The contractor may be required to operate truck scales or other weighing devices and maintain weight records of same.

III.6.6 The contractor shall be required to conduct physical inventories of stored material. Applicable documents for this task are DRMS-I 4160.14, Section 2, Chapter 2.

III.6.7 The contractor shall palletize, warehouse, re-warehouse property on shelving/racks, or in bulk storage areas in accordance with prescribed storage methods. Estimated workload at DLA Disposition Services Kuwait is:

200 – 500 items per day

However this varies greatly depending upon many factors including the size of the items and how much property is turned in.

III.6.8 The contractor shall safely unload, load and move property utilizing various MHE. Contractor personnel shall ensure the safe operation of MHE. Contractor supervisor personnel will be trained on the equipment/MHE (see Paragraph III.3.1.11). In turn, the contractor supervisor personnel will perform training of remainder of contractor personnel. Estimated workload at DLA Disposition Services Kuwait is:

200 – 600 pallets per day

III.6.8.1 The contractor safely operates a variety of Government-furnished MHE varying in capacity from 6,000-50,000 pounds to move, load and unload, stack or unstack palletized material, supplies, and equipment from point of pickup to designated location; ensures proper handling to eliminate damage to property. The contractor operates MHE indoors and outdoors over paved and unpaved surfaces. The contractor may operate other various MHE on an intermittent basis as required by workload and authorized by the COR. The contractor shall perform daily preventative maintenance checks for MHE that will be recorded in a daily log which is checked on a weekly basis by the COR. If maintenance or repairs are noted during the daily routine check, the contractor shall notify the COR the day of the discovery. Any maintenance/repairs of MHE is the responsibility of the Government. The contractor may operate a variety of Government-furnished tools in connection with assigned duties such as metal strap cutters, calculator, hand dolly, hand cart, staple gun, saws, scales, pallet jack, hammers, screw drivers, pliers, wrenches and air tools. Any equipment or tools will be provided by the Government. This work may be in and around Conex boxes, used to safeguard the equipment and protect it from the elements. Estimated workload at DLA Disposition Services Kuwait is:

300 – 500 pallets per day

III.6.9 The contractor shall verify the condition of materials or merchandise, and proper status codes against receiving documents and resolve any discrepancies. Estimated workload at DLA Disposition Services Kuwait:

700 – 1,500 pallets per day

III.6.9.1 In performing these duties the contractor receives, verifies sorts and classifies, and issues a variety of surplus property including vehicles and large items. The contractor reviews DTID accompanying material and compares data against property to assure correct information including proper documentation (e.g., stock number, nomenclature, quantity, unit of issue, disposal authority code, demilitarization and condition codes). The contractor takes action to have incorrect or incomplete data corrected or completed prior to acceptance for processing. The contractor visually inspects usable property for obvious signs of condition such as dents, broken and missing parts and corrosion and determines acceptability; e.g., whether DLA Disposition Services Kuwait is authorized to accept material or equipment. If property is not acceptable, PAGE 10 OF 48 PAGESCONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED:

the contractor consults COR for appropriate action. If acceptable, the contractor spots carriers, trucks, etc., and off loads material from conveyance. The contractor signs for receipt of property. The contractor determines whether an item has commercial value in excess of its basic material content. The contractor shall batch-lot material by Federal Supply Class (FSC), Demil code, and condition. Applicable documents for these tasks are DoD 4160.28, DOD Demilitarization (DEMIL) Program, DoD 4160.21-M, Defense Materiel Disposition Manual, DRMS-I 4160.14, Section 2, Chapter 1. The estimated workload per month at DLA Disposition Services Kuwait is:

15,000 to 25,000 documents per month

However, the actual number of documents will vary greatly depending upon how the property was turned in. For example: A single tri-wall container may have 250 identical items with 250 turn in documents, or one turn in document with a quantity of 250.

III.6.10 The contractor shall interface with customers turning property into DLA Disposition Services Kuwait as well as reutilization and sales customers. The contractor shall perform a variety of tasks related to the receiving and issuing processes for surplus property. The contractor is required to process at DLA Disposition Services Kuwait approximately (depending on the complexity of processing being performed):

800 to 1,500 line items per workday

This requires ability to communicate in English with customers either by phone or in person. Applicable documents for these tasks are DRMS-I 4160.14 Section 2, Chapters 5 and 6.

III.6.11 The contractor shall be required to work independently. The contractor shall be required to explain the RTD program to customers, assist screeners, and answers routine questions regarding RTD. The contractor shall elevate unresolved problems to the COR for direction or resolution. The contractor shall answer telephones and personal inquiries relating to surplus property per day at DLA Disposition Services Kuwait approximately:

70 – 100 inquiries per day.

III.6.12 The contractor greets or directs screeners and customers picking up property for the RTD program per day at DLA Disposition Services Kuwait approximately:

45 – 75 screeners or pickups per day

Applicable documents for these tasks are DRMS-I 4160.14, Section 2, Chapter 5.

III.6.13 The contractor shall receive requests for material such as freeze orders, approved transfer orders, donation requests, and requisitions. This is estimated at DLA Disposition Services Kuwait per day:

200 to 250 line items per day.

The contractor determines eligibility of requester and availability of material. The contractor indicates reason material not available and returns request for cancellation. The contractor prepares documentation for available material and executes appropriate document distribution. The contractor notifies agencies by phone to effect removal of property. The contractor initiates appropriate release documents as necessary. The contractor coordinates the issue and delivery of RTD property. The contractor establishes and maintains customer request and shipping suspense files. Documents applicable for these tasks are DRMS-I 4160.14, Section 2, Chapter 5.

III.6.14 The contractor shall maintain control of accountability records (handling and filing of documents) on surplus property received for RTD disposal action. It is estimated the contractor will process an estimated per day at DLA Disposition Services Kuwait:

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2,000 – 3,000 documents per day.

The contractor reviews original source documents for accuracy prior to annotation and distribution, makes correction as necessary; and codes documents. The contractor researches and reconciles discrepancies. The contractor edits property issue slips for completeness of required information and compliance with instructions. The contractor maintains hard copy files on property to be transferred to DoD, federal and state agencies. The contractor maintains all hard copy files (suspense, accountable record and correspondence) for the RTD Program. Applicable documents for these tasks are DRMS-I 4160.14, Section 2, Chapters 1 and 2.

III.7 ACCEPTABLE PERFORMANCE LEVELS (APLs)

Acceptable performance levels (APLs) are the minimum performance levels of specific requirements that the contractor must achieve or risks having the Government consider performance unsatisfactory, resulting in monetary consideration from the contractor. Specification of an acceptable performance level below 100% does not allow the contractor to knowingly provide defective service, but sometimes occurs unintentionally. As long as the performance does not fall below the specified acceptable level, the Government will not deduct for poor performance. However, the contractor shall be required to correct the defective service at no additional cost to the Government. All work required by the contract is subject to surveillance whether or not specifically identified. Performance incentives for the contractor shall include, but are not limited to:

favorable impact on option exercise decisions, and future awards for the same or similar requirements by DLA Disposition Services as well as other Government and non-Government entities that may review performance of this contract.

(See Attachement 1 for APLs)

III.8 PERFORMANCE EVALUATION

III.8.1 The Government will use a Quality Assurance Surveillance Plan (QASP) to monitor compliance with contract terms and conditions, identifying nonconforming services to determine appropriate action under FAR 52.212-4. This plan sets forth the method and manner by which the Government intends to conduct surveillance of work under the contract, and is subject to unilateral change by the Government without modification to the contract. All requirements of the contract are subject to surveillance whether or not specifically included in the plan.

III.8.2 The COR shall provide the Contracting Officer monthly performance reports within 20 calendar days after the end of the monthly payment period. The report must cover all contract requirements in relation to the APLs.

III.9 PAYMENT REDUCTION FOR PERFORMANCE AT LESS THAN THE ACCEPTABLE PERFORMANCE LEVELS FOR SPECIFIED

STANDARDS

III.9.1 This clause sets forth the performance evaluation and payment reduction process for performance at less than the APLs for specified standards. It implements FAR 52.212-4(a), Inspection/Acceptance (See IV.1).

Nothing in this clause prevents the Government from taking reductions for performance that does not meet APLs, pursuant to the authority set forth in FAR 52.212-4.

III.9.2 The APL chart contains the standards that are considered most critical to performance that will be inspected regularly at DLA Disposition Services Kuwait and will be subject to the price reductions of this clause. However, nothing in this clause relieves the contractor of the responsibility to comply with all requirements of the contract specified in the contract or should be construed as preventing the Government from taking administrative action to ensure performance complies with all contract requirements.

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III.9.2.1 Government Quality Assurance. The Government will assess the contractor’s performance by comparing it to the applicable APLs as listed in III.7. This assessment will be accomplished on a monthly basis.

III.9.2.2 Performance Evaluation. The awarded contract pricing is the method of payment by the Government for the contractor to meet the requirements of the contract to include the levels of service within the specified APLs. For the APLs, a timeliness or quality error occurs when the contractor does not meet the specific standard. If the errors caused by the contractor’s performance results in noncompliance with a monthly APL contained in III.7 of this contract, the applicable price reductions listed in the APL chart will be invoked to compute the reduction of payment. The Government grants a one-time 1-month grace period after the 30-day transition before exercising this clause.

III.9.2.3 While the Government may accept a reduced level of services at a reduced price, doing so shall not impair the Government’s right to terminate for cause at any time. Any decision by the Contracting Officer to not enforce the payment reduction shall not be considered a waiver of the Government’s right to subsequently enforce the payment reduction clause or take such other administrative actions as may be deemed in the Government’s best interests.

III.11 PARTICIPATION IN MEETINGS

III.11.1 Meetings: DLA Disposition Services schedules performance reviews of operations. The performance reviews cover all aspects of operations at DLA Disposition Services Kuwait and how operations are performed in relation to the APLs and contract requirements. While the contractor is not required to brief Headquarters DLA Disposition Services, the contract manager with the responsibility for overseeing this contract must be available to participate in all meetings that have a direct impact on DLA Disposition Services Kuwait operations and the mission of DLA Disposition Services.

III.11.2 Data Gathering: The contractor must cooperate with the Government to research and gather data as needed.

III.12 PERIOD OF PERFORMANCE

This contract is for a base period of 12 months starting 45 days from date of award or other approved starting time, whichever is earlier. The contractor may request an earlier start date if the contractor can show they are ready to start performance under the contract. If the contractor chooses to request an earlier start date, the contractor shall send a request to the Contracting Officer for approval. There are two additional 12-month option periods and the first will begin with the expiration of the base period if the option is exercised.

III.13 CONTRACT MANAGER/ALTERNATE CONTRACT MANAGER/SITE LEAD

III.13.1 The contractor must provide below the names and telephone numbers of the main and alternate points of contact, who for the purposes of this contract, shall be designated as Contract Manager, Alternate Contract Manager and Site Lead.

III.13.2 The site lead is the contractor employee who serves as onsite project manager and oversees contractual work at the DLA Disposal Services facility, interacting with their companies supervisors and workforce and liaising with the Contracting Officer Representatives and Chief, DLA Disposition Services Kuwait. The contract manager and alternate contract manager are the contractor employees who interact with the Contracting Officer regarding contractual matter. The contract manager, and the alternate contract manager in the absence of the contract manager, shall have authority to act for the firm during the operation of this contract; e.g., for all arrangements and required coordination. The contractor agrees that notice by the US Government to the designated contract manager or alter contract manager, shall constitute notice to the firm, and agrees to be bound by any commitments or representations made by the employees so designated.

III.13.3 All correspondence pursuant to this contract shall be in the English language. The contract

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manager, alternate contract manager and site lead must be able to understand English language and be able to speak the English language with sufficient structural accuracy and vocabulary to participate effectively in conversations on practical and professional levels. They must be able to proficiently read and draft official correspondence and reports in the English language.

Contract Manager: ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬________________________________________

Telephone Number: _______________________________________

Alternate Contract Manager: ________________________________

Telephone Number: ______________________________________

Site Lead: ______________________________________________

Telephone Number: ______________________________________

III.14 CONTRACT EMPLOYEES IDENTIFICATION AND APPEARANCE

Contract personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that display the company’s name and employee’s name.

III. 15 Reserved

III.16 PROHIBITION ON TREATMENT ON U.S.GOVERNMENT PREMISES

Treatment or disposal of any hazardous property on any facility occupied by the U.S. Government is generally not allowable. If an offeror proposes to perform any treatment or disposal of hazardous property on a facility occupied by the Government, it must submit a request to the Contracting officer for approval.

Approval will be granted on a case by case basis.

III. 17 Reserved

III.18 MISSION ESSENTIAL

The contractor is not performing a “mission essential task” as defined:

A Mission Essential Task (MET) is "a task expanded on from an accepted universal task list as a fundamental requisite for the performance or accomplishment of an organization’s assigned mission. An organization should have a limited number of METs (AFDD 1-1, 1998, p 1). While all tasks performed in each service are important, most are performed to support or enable the essential tasks that are the reasons each particular organization exists.

III.19 PASSES FOR ENTRY INTO MILITARY PREMISES

III.19.1 All personnel are required to have appropriate current and valid working permits and training for the jobs they will perform. Personnel that are required to work on installation must acquire authorization for entry and must use this authorization only for the purpose of performing under this contract. The Government’s rejection of an individual or individuals for security reasons does not alleviate the Contractor of its performance responsibility.

III.19.2 The contractor shall furnish to the Contracting Officers Representative (COR), in writing a list of

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the personnel employed in the performance of the work…