Attachment 27 TE 5.0 APLs.xlsx
XLSX spreadsheet 35 KB Posted
- Solicitation number
- SP330025R5002
- Issued by
-
Defense Logistics Agency Distribution
About this file
The file is a Technical Exhibit 5.0 Acceptable Performance Levels (APLs) spreadsheet for a warehousing and distribution services contract with the Defense Logistics Agency (DLA) Distribution San Diego. The document details specific performance standards across multiple receiving and inventory management activities, including timeliness and quality metrics for different types of inventory movements such as new procurements, customer returns, military service redistributions, stock transfers, and maintenance turn-ins.
Key performance metrics include receiving and putaway timeframes ranging from 24 business hours to 5 calendar days depending on the inventory type, with priority levels assigned to each activity. Quality standards are also specified, such as maintaining less than 0.25% invalid shipping documents (iSDR) and less than 1% return shipping documents (RSDR). The performance levels will be tracked using warehouse monitoring tools and Qlik applications, with measurements applied to monthly transaction volumes across various inventory handling processes.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Amendment 0004.pdf | ||
| SP3300-25-R-5002 DDDC 10_29_2025 updated.docx | DOCX document | |
| Attachment 1 Performance Work Statement 10_14_25.docx | DOCX document | |
| Attachment 20 TE 3.5.1 VLM Equipment Listing.xlsx | XLSX spreadsheet | |
| Attachment 11.pdf | ||
| Attachment 7 Subcontracting Plan Template 10.1.2025.docx | DOCX document | |
| Attachment 2 Supplemental_PWS_10_29_25.docx | DOCX document | |
| SF1449 Solicitation Pages.pdf | ||
| Attachment 25 TE 4.5.1 Task List VLM PM Schedule.pdf | ||
| Attachment 35 Past Performance Questionnaire.docx | DOCX document | |
| Amendment 0002.pdf |
Show all 11
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
TE 5.0
TECHNICAL EXHIBIT 5.0
ACCEPTABLE PERFORMANCE LEVELS (APLs)
NOTE: For APL calculations based on business hours the time accrued doing the work between the hours of 0000-2359 Mon thru Fri is included in the calculation. For example, if the tailgate date and time was Thursday at 1400 and the induct was Friday at 1400 then the business hour time is 24:00. If, however, the induct was the following Monday at 1400, then the business hour time would be 48:00 (because 0000 thru 2359 Sat and Sun) were excluded. Holidays are also excluded from the business hours calculation.
Note: For APL calculations based upon business days, the APL measurement excludes weekends and federal holidays.
Receiving
| RECEIVING | |||||
| TIMELINESS | |||||
| ACTIVITY | STANDARD | APL | IMPACT | MEASUREMENT UNIVERSE | APPLICABILITY |
| New Procurement - TU Create/ASN Unload to Goods Receipt (Induction) | TU Create/ASN Unload to Goods Receipt in 24 business hours or less | < 24 average business hours, excludes weekends and holidays | PRI 2 | New Procurement lines goods receipted per month (Tracked in Warehouse Monitor , Qlik application, and/or other HQ provisioned tool.) | Yes |
| New Procurement - TU Create/ASN Unload to Putaway (Stow) | TU Create/ASN Unload to Putaway in 3 calendar days or less | ≤ 3 average calendar days | PRI 2 | New Procurement lines putaway per month (Tracked in Warehouse Monitor , Qlik application, and/or other HQ provisioned tool.) | Yes |
| Customer Returns - TU Create/ASN Unload to Goods Receipt (Induction) | TU Create/ASN Unload to Goods Receipt in 24 business hours or less | ≤ 24 average business hours, excludes weekends and holidays | PRI 3 | Customer Return lines goods receipted per month (Tracked in Warehouse Monitor , Qlik application, and/or other HQ provisioned tool.) | Yes |
| Customer Returns - TU Create/ASN Unload to Putaway (Stow) | TU Create/ASN Unload to Putaway in 8 calendar days or less | < 8 average calendar days | PRI 3 | Customer Return lines putaway per month (Tracked in Warehouse Monitor , Qlik application, and/or other HQ provisioned tool.) | Yes |
| MILSVC Redistributions - TU Create/ASN Unload to Goods Receipt (Induction) | TU Create/ASN Unload to Goods Receipt in 24 business hours or less | ≤ 24 average business hours, excludes weekends and holidays | PRI 3 | Redistribution Order (RDO) lines goods receipted per month (Tracked in Warehouse Monitor , Qlik application, and/or other HQ provisioned tool.) | Yes |
| MILSVC Redistributions - TU Create/ASN Unload to Putaway (Stow) | TU Create/ASN Unload to Putaway in 5 calendar days or less | ≤ 5 average calendar days | PRI 3 | Redistribution Order (RDO) lines putaway per month (Tracked in Warehouse Monitor , Qlik application, and/or other HQ provisioned tool.) | Yes |
| Stock Transfer Order (STO) - TU Create/ASN Unload to Goods Receipt (Induction) | TU Create/ASN Unload to Goods Receipt in 24 business hours or less | ≤ 24 average business hours, excludes weekends and holidays | PRI 3 | Stock Transfer Order (STO) lines goods receipted per month (Tracked in Warehouse Monitor , Qlik application, and/or other HQ provisioned tool.) | Yes |
| Stock Transfer Orders (STO) - TU Create/ASN Unload to Putaway (Stow) | TU Create/ASN Unload to Putaway in 5 calendar days or less | ≤ 5 average calendar days | PRI 3 | Stock Transfer Order (STO) lines putaway per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| Maintenance Turn-Ins - TU Create/ASN Unload to Goods Receipt (Induction) | TU Create/ASN Unload to Goods Receipt in 24 business hours or less | ≤ 24 average business hours, excludes weekends and holidays | PRI 3 | Maintenance Turn-in lines goods receipted per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | No |
| Maintenance Turn-Ins - TU Create/ASN Unload to Putaway (Stow) | TU Create/ASN Unload to Putaway in 3 calendar days or less | ≤ 3 average calendar days | PRI 3 | Maintenance Turn-in lines putaway per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | No |
| Re-warehousing Stow | Re-warehousing pick complete to stow in 3 business days or less | < 3 average business days; weekends and holidays excluded. | PRI 3 | Re-warehousing stows completed per month (Tracked in Distribution Dashboard, Qlik application, and/or other J3 provisioned tool.) | Yes |
| Putaway Processing, Aged Work in Process (WIP) | Putaways should be completed to standard for each workload category | No open putaway older than 30 calendar days | PRI 3 | Total open putaways as of month end, inclusive of all workload categories and re-warehousing. (Tracked via EWM Warehouse Monitor , Qlik application, and/or other HQ provisioned tool.) | Yes |
Issue
| ISSUE | |||||
| QUALITY | |||||
| ACTIVITY | STANDARD | APL | IMPACT | MEASUREMENT UNIVERSE | APPLICABILITY |
| iSDR Rate | Material shipped is the correct item, quantity, and CC and shipped to the right customer | < .25% of all validated ISDRs performed monthly | PRI 3 | Valid complaints FY to date per month as a % of total issues | Yes |
| RSDR Rate | Less than or equal to 1% of total STOs with a valid RSDR | < 1% monthly | PRI 3 | Number of Validated RSDRs divided by number of total STOs monthly. (Tracked in Qlik application, and/or other HQ provisioned tool.) | Yes |
| High Priority MROs, Warehouse Performance Wholesale, excluding Scheduled Trucks | MRO Create to Staged in 1 business day or less (Excludes FMS) | <1 average business day monthly | PRI 1 | High priority lines issued per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) for process types 2010, 2013, 2015, 201L, and 201R. | Yes |
| Routine Priority MROs, Warehouse Performance Wholesale, excluding Scheduled Trucks | MRO Create to Staged in 3 business days or less (Excludes FMS) | ≤ 3 average business days monthly | PRI 3 | Routine priority lines issued per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| Routine Priority STOs, Wholesale, excluding Scheduled Trucks | MRO Create to Staged in 5 business days or less | ≤ 5 average business days monthly | PRI 3 | Routine priority STO lines issued per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| Routine Priority MILSVC RDOs, Wholesale, excluding ScheduledTrucks | MRO Create to Staged in 3 business days or less (Excludes FMS) | < 3 average business days monthly | PRI 3 | Routine priority MILSVC RDO lines issued per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| DROs, excluding HAZMAT and Radioactive Material (RAM) | DRO Create to Staged in 21 calendar days or less | < 21 average business days monthly | PRI 3 | DRO lines issued per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| FMS High Priority MROs | MRO Create to Staged in 3 business days or less | ≤ 3 average business days monthly | PRI 2 | FMS High Priority MRO lines (as defined by DLA Distribution, currently RDD ‘777’, RDD ‘E_’, RDD ‘N_’, Project Code ‘9G_’, and CASREP (11th position of document number is ‘G’ or ‘W’)) received per month. (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| FMS Routine Priority MROs | MRO Create to Staged in 10 business days or less | ≤ 10 average business days monthly | PRI 3 | FMS Routine Priority MRO lines, i.e. FMS lines not categorized as High Priority, received per month. (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| Monthly MRO Processing, Aged Bank (awaiting wave release) and Work in Process (WIP) | Shipments should be completed to standard for each workload category (Excluding FMS) | 100% of total CONUS MROs in Bank and in WIP (combined) < 30 calendar days. | PRI 3 | Total MROs awaiting wave release and WIP measured at end of each month of performance. (Tracked via EWM Warehouse Monitor, Qlik application, and/or other HQ provisioned tool) | Yes |
| Monthly MRO Processing, Aged Bank FMS (awaiting wave release) and Work in Process (WIP) | Shipments should be completed to standard for each workload category | 100% of total OCONUS MROs in Bank and in WIP (combined) < 60 calendar days aged. | PRI 3 | Total MROs awaiting wave release and WIP measured at end of each month of performance. (Tracked via EWM Warehouse Monitor, Qlik application, and/or other HQ provisioned tool) Excludes RAD MROs. | Yes |
| *NOTES: |
1. The APL clock starts when the MRO/DRO transactions free flow from DAASC into WMS.
COSIS
| COSIS | |||||
| QUALITY and TIMELINESS | |||||
| ACTIVITY | STANDARD | APL | IMPACT | MEASUREMENT UNIVERSE | APPLICABILITY |
| Oldest COSIS Action | Any COSIS action aged for greater than 90 days | < 90 Days measured the last day of each month | PRI 2 | Zero COSIS actions aged greater than 90 days.Data is pulled and measured monthly against all open and completed COSIS actions for the month. (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool and WMS ZCOSISDASH.) | Yes |
| COSIS Aged Rate | No more than 5% of all actions aged beyond COSIS timeframes | < 5% aged COSIS actions monthly | PRI 2 | No more that 5% of all COSIS actions per month shall be aged beyond COSIS timeframes identified in PWS section 5.3.3. (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool and WMS ZCOSISDASH.) | Yes |
Physical Inventory
PHYSICAL INVENTORY CONTROL STANDARDS
INVENTORY APLs APPLY TO WHOLESALE AND RETAIL PROCESSING INCLUDED IN THE CONTRACTOR'S PERFORMANCE REQUIREMENTS
| QUALITY and TIMELINESS | |||||
| ACTIVITY | STANDARD | APL | IMPACT | MEASUREMENT UNIVERSE | APPLICABILITY |
| Wholesale Denial Rate | The right quantity, condition code, and item is located to fill the MRO | ≤ 0.40% monthly | PRI 2 | Total Denials with Management Codes 1, 2, 4, or 5 divided by the sum of total MROs Shipped and Full Denials with Management Codes 1, 2, 4, or 5 for process types 2010, 2013, 2015, 201L, and 201R. (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool). | Yes |
| Cumulative Monthly Completion of the annual inventory plan. | Physical inventory Counts completed IAW approved Government monthly inventory plan | > 95% of scheduled plan completed monthly | PRI 2 | Locations scheduled during the month. All Inventory Counts completed cumulative against the Inventory plan (Oct – Aug). | Yes |
| Annual Radiological Inventory | Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance | 100% accuracy | PRI 1 | All items counted at time of annually scheduled inventory. Inventory data can be attained via the Storage Bin Report Segregation CODE A. | Yes |
| Annual Classified & Sensitive Inventories | Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance | 100% accuracy | PRI 2 | All items counted at time of annually scheduled inventory for Controlled, Classified and Sensitive items (October – August). Measured annually and monitored monthly. Inventory data can be attained via Stock overview report on Classified CIIC codes A, B, C, D, E, F, G, H, K, L, S, T, W, 9, Sensitive 1, 2, 3, 4, 5, 6, 8, O, Q, R, $, 1, Pilferable J, M, N, P, V, X, Y, Z 1,I, and Uncontrolled “U” or blank 1and verified against the Storage Bin Report. Data is baselined at the beginning of each FY. | Yes |
| Annual Cyclic Inventory at the EACHES Level Fiscal Year Accuracy | Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance | >99% accuracy annually by September 30 of each Fiscal Year at the Eaches levels | PRI 1 | EACHES Accuracy: 100 x [1 - quantity adjusted/book quantity]. The quantity adjusted is the total quantity of EACHES adjusted from the D8A and D9A 947I transactions. The book quantity is the total quantity recorded in the Accountable Property System of Record (APSR) that relates to the D8A/D9A transactions (including D8As of 0). This accuracy rate is measured annually and monitored monthly against annual plan execution. If accuracy falls below 99% accuracy for the Fiscal Year, See PWS Section C-5.4 Physical Inventory. See section F for metric incentive. | Yes |
| Annual Dollar Value Accuracy | Physical inventory dollar value matches accountable records | > 99.8% dollar value accuracy annually by September 30th of each fiscal year | PRI 1 | Dollar Value Accuracy: 100 x [1 – dollar value adjusted/dollar value of book quantity]. EACHES are multiplied by the UPRICE to calculate the total dollar value at the EACHES level. This accuracy rate is measured annually and monitored monthly against annual plan execution. | Yes |
| Difference Analyzer Workload Timelines | All DA workload monthly | 100% completion < 15 calendar days to post completed DA package | PRI 2 | Difference Analyzer workload monthly. Measurement is from time of DA Create to DA complete. Measured monthly. | Yes |
| Floor to Book Accuracy | # of lines that match balance on file vs. total # of lines inventoried FYTD | >98% accuracy | PRI 1 | Percent Accuracy of Monthly QAE F2B Compliance Samples performed in the QMT | Yes |
| Retail Denial Rate | The right quantity, condition code, and item is located to fill the MRO | ≤ 0.40% monthly | PRI 2 | Total Denials with Management Codes 1, 2, 4, or 5 divided by the sum of total MROs Shipped and Full Denials with Management Codes 1, 2, 4, or 5 for process types 201D and 2014. (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool). | Yes |
Packaging
| PACKAGING | |||||
| TIMELINESS | |||||
| ACTIVITY | STANDARDS | APL | IMPACT | MEASUREMENT UNIVERSE | APPLICABILITY |
| Packaging/PPP&M Actions | Accomplish all packaging actions within 30 calendar days of an item being confirmed in PPP&M | ≥ 90% in 30 calendar days (while meeting all other contract terms and conditions) | PRI 2 | PPP&M work orders closed per month (Tracked via EWM Warehouse Monitor (ZPPPMDASH), in Qlik application, and/or other HQ provisioned tool.) | Yes |
| Packaging/PPP&M Actions | Accomplish all packaging actions within 60 calendar days of an item confirmed in PPP&M | 100% in 60 calendar days (while meeting all other contract terms and conditions) | PRI 2 | PPP&M work orders closed per month (Tracked via EWM Warehouse Monitor (ZPPPMDASH), in Qlik application, and/or other HQ provisioned tool.) | Yes |
Retail Receiving
| RECEIVING (RETAIL) | |||||
| TIMELINESS | |||||
| ACTIVITY | STANDARD | APL | IMPACT | MEASUREMENT UNIVERSE | APPLICABILITY |
| New Procurement - TU Create/ASN Unload to Goods Receipt (Induction) | TU Create/ASN Unload to Goods Receipt in 24 business hours or less | > 90% on-time against 24 business hours standard . | PRI 2 | New Procurement lines goods receipted per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| New Procurement - TU Create/ASN Unload to Putaway (Stow) | TU Create/ASN Unload to Putaway in 3 calendar days or less | > 90% on-time against 3 calendar days standard | PRI 2 | New Procurement lines putaway per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| Customer Returns - TU Create/ASN Unload to Goods Receipt (Induction) | TU Create/ASN Unload to Goods Receipt in 24 business hours or less | > 90% on-time against 24 business hours standard | PRI 3 | Customer Return lines goods receipted per month (Tracked in Qlik Warehouse Monitor application, and/or other HQ provisioned tool.) | Yes |
| Customer Returns - TU Create/ASN Unload to Putaway (Stow) | TU Create/ASN Unload to Putaway in 5 calendar days or less | > 90% on-time against 5 calendar days standard | PRI 3 | Customer Return lines putaway per month (Tracked in Warehouse Monitor), Qlik application, and/or other HQ provisioned tool.) | Yes |
| Stock Transfer Order (STO) - TU Create/ASN Unload to Goods Receipt (Induction) | TU Create/ASN Unload to Goods Receipt in 24 business hours or less | > 90% on-time against 24 business hours standard | PRI 3 | Stock Transfer Order (STO) lines goods receipted per month (Tracked in Warehouse Moniotor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| Stock Transfer Orders (STO) - TU Create/ASN Unload to Putaway (Stow) | TU Create/ASN Unload to Putaway in 3 calendar days or less | > 90% on-time against 3 calendar days standard | PRI 3 | Stock Transfer Order (STO) lines putaway per month (Tracked in Warehouse Monitor, Qlik application, and/or other HQ provisioned tool.) | Yes |
| NOTE: APLs in this section do apply to retail receipt of Hazardous and/or Classified |
Retail Issue
| ISSUE (RETAIL) | |||||
| TIMELINESS * | |||||
| ACTIVITY | STANDARD | APL | IMPACT | MEASUREMENT UNIVERSE | APPLICABILITY |
| High Priority MROs | MRO Create to Staged in 1 business day or less | < 1 average business day monthly | PRI 1 | High priority lines issued per month for process types 201D and 2014 (Tracked in Qlik application, and/or other HQ provisioned tool). | Yes |
| Delivery Response Time (FRC Only) | 3 days from MRO Create to PGI | 90% On-Time against a 3-business day standard. | PRI 3 | Tracked in Distribution Dashboard, QLIK application, and/or other HQ provisioned tool. Measured monthly | Yes |
| Replenishment to Shop Service Center (ALC Only) | Receipt of Replenishment to delivery to the SSC in 70 hours | < 70 average hours monthly | PRI 3 | Tracked in Distribution Dashboard, Qlik application, and/or other NI provisioned tool | No |
| DRT Low Pri/NonXYZ & Unserviceable (ALC Only) | Receipt of MRO at DLA to delivery to the customer in 1 business day | ≥ 95% of MROs delivered to the customer within 1 business day. Measured monthly | PRI 3 | Tracked in Distribution Dashboard, Qlik application, and/or other NI provisioned tool | No |
| DRT Low Pri/NonXYZ & Unserviceable (ALC Only) | Receipt of MRO at DLA to delivery to the customer in 2 business days | ≥ 95% of MROs delivered to the customer within 2 business days. Measured monthly | PRI 3 | Tracked in Distribution Dashboard, Qlik application, and/or other NI provisioned tool | No |
| Delivery Time (Local) | PGI to Proof Of Delivery (POD) | < 1 avg business day monthly | PRI 3 | Tracked in Distribution Dashboard, Qlik application, and/or other NI provisioned tool | Yes |
MPC
| MPC RECEIVING | |||||
| TIMELINESS | |||||
| ACTIVITY | STANDARDS | APL | IMPACT | MEASUREMENT UNIVERSE | APPLICABILITY |
| MPC In check | Avg Hrs/Min from TU Create Date/Time to In check to staging location assignment in less than or equal to 96 average hours. | ≤ 4 average business days monthly | PRI 3 | MPC lines received divided by the number of MPC transactions (Tracked in Distribution Dashboard, Qlik application, and/or other NI provisioned tool) | Yes |
| Djibouti MPC In-Check | Eight (8) hours or less average | 85% timeliness monthly | PRI 3 | MPC lines received divided by the number of MPC transactions (Tracked in Distribution Dashboard, Qlik application, and/or other NI provisioned tool) | No |
| Djibouti MPC Delivery | TU assign to material delivery Within 60 minutes of scheduled delivery time | 85% timeliness monthly | PRI 1 | Locally tracked, measured, and provided by COR. | No |
File details come from the government source that posted it. Updated .