J.1 DDCN PWS 24R5003 Draft.docx

SP3300-24-R-5003

Attachment J.1

Section C – Attachment J.1 Performance Work Statement (PWS)

Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war.

In support of DLA’s mission, DLA Distribution is a combat support organization providing a single, unified material distribution system for DoD under DLA management. The DLA Distribution mission is to provide an integrated pipeline that sustains our Armed Forces around the world with innovative and tailored logistics services that are ever improving in terms of cost, timeliness, and relative value. The DLA Distribution vision is to provide best value, competitive distribution services to the war fighter around the world, around the clock. DLA Distribution responsibilities include receipt, storage, issue, packaging, and worldwide transportation of all items placed under its accountability by the DLA and the military services. DLA Distribution also performs distribution services that are unique to a particular customer.

The DLA Distribution enterprise currently has Distribution Centers located throughout the world that store four million stock numbers in over 200 million square feet of storage space and process over 32 million transactions annually. DLA uses a standard Warehouse Management System (WMS) for distribution processing of material in the performance of these contract requirements.

The primary mission of the Distribution Center is to perform receipt, storage (to include inventory and stock readiness functions), and issue functions for local customers and cross-docking and/or transshipment operations utilized in support of on-base customers.

The PWS details the requirements associated with warehouse and distribution operations performed at the Distribution Center and consists of the following Sections that should be read as a single interrelated document:

Section C-1, General Conditions and Requirements Section C-2, Definitions and Acronyms Section C-3, Government Property, Equipment, Systems, Training and Support Services Section C-4, Contractor Requirements Section C-5, Specific Tasks Section C-6, Directives, Publications, Instructions, Forms and Reports Supplement to Section C – Attachment J.2, Site Specific Requirements

Throughout the contract, the term “Contractor” includes subcontractors.

Links are provided to websites referenced throughout the PWS for regulatory guidance, publications, forms, and general information. If a link is broken or no longer works, the Contractor shall contact the Contracting Officer (KO) or designee for assistance.

Section C-1 General Conditions and Requirements This Section provides general information relating to the conditions of operation and general requirements relating to the material and distribution services performed at the Distribution Center.

C-1.1 Scope of Work The Contractor shall manage, operate and perform the Distribution Center functions within the scope of this contract in a sustained auditable environment. The Government will use Independent Public Accountant (IPAs) to perform multiple audits annually. Distribution Centers will be under constant state of audit to gauge a current state of health and assure that processes are performed accurately, completely, and timely which culminates in compliance to regulatory and financial internal controls, reducing risk exposure for the Agency, and meeting operational goals. There are two main types of audits: 1) accuracy of materiel quantity held and; 2) process adherence to audit control objectives. Although the scope of the audits differs between the types, they all evaluate the accuracy of material inventory held in DLA custody and gauge the ability to adhere to established policies, processes, and procedures. The IPAs will assess Distribution Operations using process audits to evaluate the operation against the DLA Distribution Standard Operating Procedures (SOP), processes and other established policy, procedures and regulations referenced in this contract. The Contractor shall perform warehouse and distribution operations requirements using the DLA Distribution Standard Operating Procedures (SOPs)/addendums, Process Manuals, DLA’s WMS, Service Owned WMS or Original Equipment Manufacturer (OEM) WMS, various Government and Commercial applications and all other references as set forth in this contract. The Contractor shall provide all management, personnel, supervision, materials, tools, equipment, transportation, and any other items and/or services not provided by the Government.

The primary mission of the Distribution Center is to manage and execute efficient and effective receiving, storage, inventory, packaging, Care of Supplies in Storage (COSIS), stock control, stock selection, issue processing, packing, shipping, and distribution of repair parts and secondary items in support of on-base, local, and worldwide customers. The Contractor shall operate the distribution operations at a minimum between the core hours identified in Attachment J.2, Site Specific Requirements. Additionally, the Contractor may be required to establish or increase level of effort for a 2nd and/or 3rd shift operations to meet customer requirements. The Contractor may be required to provide various equipment, such as different types of MHE to meet emerging/changing mission requirements.

C-1.2 Operating Conditions This Section provides general information relating to interactions with other Government organizations, Federal holidays and duty hours and access to the host installation.

C-1.2.1 Interactions with Other Government Organizations A. The Contractor’s primary interaction with the Government shall be through the Government employees located on site. The Government will:

1. Perform all Contracting Officer’s Representative (COR) functions.

2. Perform quality assurance evaluations of the Contractor’s performance.

3. Provide the primary interface between the Contractor and the host installation, local customers, DLA Information Operations, and DLA Distribution.

4. Perform other inherently Governmental functions or other functions not part of this contract as prescribed in FAR subpart 7.5.

B. The Contractor shall interface with and support material owners and Item Managers (IMs), Inventory Control Points (ICPs), other Material Distribution Activities, DLA Primary Level Field Activities, and other customers as needed to accomplish the contract requirements.

C-1.2.2 Federal Holidays A. Federal holidays generally observed by Government personnel include:

Observed Federal Holidays

Christmas Day

B. The Contractor may utilize a different observed federal holiday schedule provided it is coordinated in advance with the COR.

C. In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day.

C-1.2.3 Duty Hours and Access to the Host Installation A. On the above observed holidays, the Contractor shall be on-call within two (2) hours to respond to emergency requisitions IAW C-5.1.5.1, On-Call Response Roster and Emergency Requisitions.

B. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host installation, access to the host installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions may exist.

C. Force Protection Conditions (FPCONs) may affect access to the host installations and the Distribution Center. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.

C-1.3 Personnel A. This is a non-personal services contract to perform the requirements described in the contract. The Government will not exercise any supervision or control over the Contractor’s employees performing the services herein. Contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor’s primary interaction with the Government shall be through the KO or designee.

B. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the workplace and at meetings.

C. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) for all Key Personnel in writing at the start of the transition period. All Key Personnel, upon notification, shall be on-site to meet with Government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours, when not in an excused absence status. In the event of the replacement of any Key Personnel, the Contractor shall submit proposed substitution(s) to the KO or designee, in writing, IAW Section H, Special Contract Requirements.

D. All Contractor managers and supervisors shall:

1. Understand the importance and incorporate risk management and internal controls into the daily operations to combat fraud, waste, abuse, and mismanagement.

2. Adhere to Contract Requirements, which includes Audit Sustainment requirements and Standard Operating Procedures.

3. Responsible for mission compliance to internal controls, results of external and internal audits, End to End inventory accuracy (arrival of truck, offload, receipt, warehousing, inventory, and issuance of materiel).

4. Plan, monitor and react to changing workload and resourcing variables, trend performance and understand what is driving sub-standard performance and implementing corrective actions.

5. Empower employees to stop work when there is a problem with any aspect of the process and get engaged to research and correct the issue, documenting the issue/resolution.

6. Use documentation on issues for input to assessments on performance.

7. Responsible for ensuring the execution of the accepted Quality Control Plan (QCP), results are reported IAW CDRL A006, QCP and appropriate performance correction processes.

8. Accountable and responsible to ensure supervisors and employees are trained to perform job task(s) completely, accurately, timely.

E. All Contractor employees shall:

1. Understand the importance and incorporate risk management and internal controls into the daily operations to combat fraud, waste, abuse, and mismanagement.

2. Adhere to Contract Requirements, which includes Audit Sustainment requirements and Standard Operating Procedures.

3. Stop work when there is a problem with any aspect of the process and engage with supervisors for resolution.

F. 120 days from contract award the Contractor will be required to submit an amended Staffing Matrix which shall incorporate time standards for each functional area. It is the expectation of the Government that the offeror will propose adequate staffing levels to support operations upon proposal submission and that no adjustments to staffing levels will be made upon the establishment of associated time standards with the submission of the amended Staffing Matrix. Included with the submission of the amended Staffing Matrix including time standards, the Contractor shall provide a precise narrative describing the quantitative methodology used to develop the proposed time standards for Government review and approval. (see CDRL A041)

C-1.3.1 Key Personnel Requirements A. The Government requires the following key personnel. These positions cannot be combined, have functions consolidated or delegated and must be filled by a full time equivilant. See Attachment J.2 for site specific requirements.

B. The Contractor shall provide the following two (2) Key Personnel Resumes with the proposal IAW Section L:

1. Site Manager. The Contractor shall designate a Site Manager who shall have full authority to act for the Contractor on all matters relating to Contract Performance.

a. Experience: As a minimum, the Site Manager shall possess a bachelor’s degree or higher in Distribution Management, Business Management, or Business Administration and have at least five (5) years of experience in Distribution Management-OR have at least ten (10) years of management experience in distribution operations similar to the size and complexity to the operations offered in this contract. Experience shall include a minimum of three (3) years of experience using automated warehouse management systems within the past five (5) years. The Site Manager shall possess the knowledge and skills required to plan, control, manage, and successfully complete the work.

b. Job Responsibilities: The Site Manager shall provide overall supervision for the Contractor employees to include, but not limited to, planning and managing the contract professionally; coaching and mentoring supervisors and leads ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. The Site Manager shall provide overall management coordination and serve as the central point of contact (POC) with the Government for all work under the contract. Must have excellent oral and written communication skills.

2. Alternate Site Manager. The Contractor shall designate an alternate Site Manager who shall have full authority to act for the Contractor on all matters relating to Contract Performance in the absence of the Site Manager.

a. Experience: As a minimum, the Alternate Site Manager shall have at least three (3) years of experience in Distribution Management or at least seven (7) years of management experience in distribution operations similar to the size and complexity to the operations offered in this contract. Experience shall include a minimum of two (2) years of experience using automated warehouse management systems within the past five (5) years. The Alternate Site Manager shall possess the knowledge and skills required to plan, control, manage, and successfully complete the work.

b. Job Responsibilities: The Alternate Site Manager shall provide supervision for the Contractor employees to include but not limited to, planning and managing the contract professionally; coaching and mentoring supervisors and leads, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. Must have excellent oral and written communication skills.

C. The Contractor shall provide the following Key Personnel Resumes NLT 10 calendar days after the start of transition to the KO or designee. The Government will review and either provide acceptance of OR comments/concerns regarding qualifications of proposed key personnel.

1. Quality Control Manager.

a. Experience: Experience shall include a minimum of three (3) years of experience in the Quality Control field.

b. Job Responsibilities: Manages quality program planning, quality program evaluation, identifying and resolving quality issues, and technical advisory services such as evaluating systems, analyzing data, and establishing quality control procedures. Performs quality control surveillances of processes, procedures, and conformance to contract requirements. Uses DSS/WMS and other Government Data Systems, and validates processes performed IAW DLA Distribution SOPs and Audit Readiness Internal Controls. Experience shall include a minimum of three (3) years of experience in the Quality Control field related to Government operations.

2. Supply Systems Analyst.

a. Experience: Experience shall include a minimum of three (3) years of experience using WMS or equivalent Warehouse Management System (WMS) within the past five (5) years.

b. Job Responsibilities: Analyzes transactions/data to determine problem area; determine the feasibility of consolidating, eliminating, or expanding interrelated supply systems functions; provides the impact of new/proposed changes to the system/regulations; coordinates with functional users to resolve operational and procedural problems; and researches functional problem area. Requires knowledge of a broad range of supply program relationships in order to conduct studies, reviews, and investigations. Thorough knowledge of policies and procedures is required to manage and control material through the receipt, storage, warehousing, issue, packing, and/or transportation functions. Collaborates and works with the government supply systems analyst and storage specialist.

3. Inventory Manager.

a. Experiences: Experience shall include a minimum three (3) years of experience in inventory using WMS or equivalent automated WMS within the past five (5) years.

b. Job Responsibilities: Oversees the inventory operations of Government-owned mission stock. Directs employees engaged in conducting WMS inventories, researching inventory discrepancies, and documenting gains and losses through causative research, performing denial research, and item data maintenance. Responsible for ensuring the inventory integrity of the Government-owned mission stock meets the Acceptable Performance Levels (APLs) outlined in the contract. Plans the use of subordinate workers, equipment, facilities, and materials based on projected workload on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government Data Systems to perform the requirements in the PWS.

4. Safety and Occupational Health (SOH) Representative.

a. Experience: Experience shall include a minimum of three (3) years of experience in the SOH field within the past five (5) years.

b. Job Responsibilities: Performs safety and occupational health management, surveillance, inspections, and safety program enforcement for Contractor operations. Ensure new employee received SOH training and all employees receive refresher training IAW OSHA.

5. Security Specialist.

a. Experience: Experience shall include a minimum of three (3) years of experience in the Physical Security, Operational Security (OPSEC) and Antiterrorism/Force Protection within the past five (5) years.

b. Job Responsibilities: Analyzes, plans, advises, operates, or evaluates the implementation of policies, procedures, standards, training, and methods for identifying and protecting classified information, personnel, property, facilities, operations, or material from unauthorized disclosure, misuse, theft, assault, vandalism, espionage, sabotage, or loss. Duties involve: program implementation, program evaluation, identifying and resolving security related issues, and advising organizational leadership on appropriate Physical Security, Operational Security (OPSEC) and Antiterrorism/ Force Protection (AT/FP) measures. Duties also include evaluating, maintaining, and/or operating systems, policies, devices, procedures, and methods used for safeguarding information, property, personnel, operations, and materials; and implementing policies and procedures for analyzing and evaluating the character, background, and history of employees, candidates for employment, and other persons having or proposed to be granted access to classified or other sensitive information, materials, or work sites. Ensure new employee received required Security training and all employees receive required Security refresher training.

6. Transportation Manager.

a. Experience: Experience shall include a minimum three (3) years of experience in transportation using WMS or equivalent automated WMS within the past five (5) years.

b. Job Responsibilities: Oversees a freight terminal responsible for arranging transportation for all issue transactions. Fully knowledgeable in all Government and Commercial Traffic Management functions and processes. Directs employees engaged in planning outbound shipping loads, scheduling movement of outbound shipments to include air, surface, small parcel, and sea IAW all applicable contracts, DFTS (if applicable), SDDC Global Freight Management System (GFMS) applications, and completing required documentation and data entry functions to include Bills of Lading (BOLs), manifests and all other forms of transportation documentation. Plans the use of subordinate workers, equipment, facilities, and materials based on projected workload on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government Data Systems to perform the requirements in the PWS. Secret Security Clearance is required.

7. Warehouse Specialist Supervisor.

a. Experience: Experience shall include a minimum three (3) years of experience in transportation using WMS or equivalent automated WMS within the past five (5) years.

b. Job Responsibilities Oversees the storage and distribution operations. Directs employees engaged in receiving, storing, issue, shipment and distribution of a variety of bin and bulk materials, equipment, and commodities using automated and manual material moving equipment, devices, and systems. Plans the use of subordinate workers, equipment, facilities, and materials based on projected workload on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government Data Systems to perform the requirements in the PWS.

C-1.3.2 Non-Key Personnel Requirements A. The Government developed their approach for performing the requirements of this contract using the following labor categories. This approach does not prohibit the Contractor from using different labor categories. The Contractor shall ensure their proposed labor categories align with the work outlined in their proposal to meet contract requirements.

1. Accounting Clerk III The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: 1.) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved. The review will include coding transactions, and processing material through data processing for application in the accounting system; 2.) analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance). Supervisor provides suggestions for handling unusual or non-recurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor or are controlled by mechanisms built into the accounting processes.

2. Computer Operator III The Computer Operator III processes a range of scheduled routines. In addition to operating the system and resolving common error conditions, this worker diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations). In response to computer output instructions or error conditions, the Computer Operator III may deviate from standard procedures if standard procedures do not provide a solution and refers problems which do not respond to corrective procedures to a person of supervisory or higher individual contributor level.

3. Computer Operator IV). The Computer Operator IV adapts to a variety of nonstandard problems that require extensive operator intervention (e.g. frequent introduction of new programs, applications, or procedures). In response to computer output instructions or error conditions, this worker chooses or devises a course of action from among several alternatives and alters or deviates from standard procedures if standard procedures do not provide a solution (e.g. reassigning equipment in order to work around faulty equipment or transfer channels); then refers problems if necessary. Typically, completed work is submitted to users without supervisory review.

4. Forklift Operator The Forklift Operator operates a manually controlled gasoline, electric or liquid propane gas powered forklift to transport goods and materials of all kinds within a warehouse, manufacturing plant, or other establishment.

5. General Clerk I This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.

6. General Clerk II . This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

7. General Clerk III/IV. This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints. The General Clerk III may also direct lower level clerks. Positions above level IV are excluded. Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

8. Warehouse Specialist Team Lead. Responsible for overseeing day-to-day planning, implementation and problem-solving of a team in the performance of the team’s assignment. In addition to managing the activities of the team, Team Leaders also perform a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials IAW prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses WMS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following SOPs.

9. Warehouse Specialist (Hazardous Material (HM)). Must have the capability and training to receive, issue, and prepare for shipment hazardous materials. Requires successful completion of OSHA compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAR 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training). Uses WMS and other Government Data Systems to perform the requirements in the PWS.

10. Heavy Equipment Operator. The Heavy Equipment Operator operates heavy equipment such as cranes, clamshells, power shovels, motor graders, heavy loaders, carryalls, bulldozers, rollers, scrapers, and large industrial tractors with pan or scrapper attachments. Equipment is used to excavate, load, or move dirt, gravel, or other materials. Operator may read and interpret grade and slope stakes and simple plans, and may grease, adjust and make emergency repairs to equipment.

11. Material Expeditor. The Material Expediter executes the following: locates and moves materials and parts between work areas of plant to expedite processing of goods, according to pre-determined schedules and priorities, and keeps related record, reviews production schedules inventory reports, and work orders to determine types, quantities, and availability of required material and priorities of customer orders, confers with department supervisors to determine materials overdue and to inform them of location, availability, and condition of materials, locates and moves materials to specified production areas, using cart or hand truck, and records quantity and type of materials distributed and on hand. Work may include the following tasks: directing Power-Truck Operator or Material Handling Laborer to expedite movement of materials between storage and production areas, compare work ticket specifications with material at workstations to verify appropriateness of material in use, prepare worker production records and timecards, and may update and maintain inventory records, using computer terminal.

12. Order Filler. The Order Filler fills shipping or transfer orders for finished goods from stored merchandise in accordance with specifications on sales slips, customers' orders, or other instructions. This worker may, in addition to filling orders and indicating items filled or omitted, keep records of outgoing orders, requisition additional stock or report short supplies to supervisor, and perform other related duties.

14. Shipping/Receiving Clerk. The Shipping/Receiving Clerk performs clerical and physical tasks in connection with shipping goods of the establishment in which employed and receiving incoming shipments. In performing day-to-day, routine tasks, this worker follows established guidelines. In handling unusual non-routine problems, this worker receives specific guidance from supervisor or other officials. This incumbent may direct and coordinate the activities of other workers engaged in handling goods to be shipped or being received. Shipping duties typically involve the following: verifying that orders are accurately filled by comparing items and quantities of goods gathered for shipment against documents; ensuring that shipments are properly packaged, identified with shipping information, and loaded into transporting vehicles, and preparing and keeping records of goods shipped, e.g., manifests, bills of lading. Receiving duties typically involve the following: verifying the correctness of incoming shipments by comparing items and quantities unloaded against bills of lading, invoices, manifests, storage receipts, or other records, checking for damaged goods, insuring that goods are appropriately identified for routing to departments within the establishment, and preparing and keeping records of goods received.

15. Warehouse Specialist. Performs a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials IAW prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; and removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses WMS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, and following SOPs. Note: Exclude workers whose primary duties involve shipping and receiving work (see Shipping/Receiving Clerk), order filling (see Order Filler), or operating forklifts (see Forklift Operator).

16. Administrative Assistant (Secretary III). Performs secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position provides administrative support to executive staff with office management responsibilities that may include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

17. Supply Technician. Performs limited aspects of technical supply management work (e.g., inventory management, storage management,) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. Requires a good working knowledge of the Government supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; an understanding of the distribution operations; and analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines. Uses WMS and other Government Data Systems in the performance of the contract. Must possess as a minimum a high school diploma or equivalent and experience that includes three (3) years distribution and warehousing using WMS or equivalent WMS.

18. Transportation Assistant. Performs freight shipment and transportation support functions. Initiates freight release, creating vehicle load orders for a variety of modes, recommending changes in routing and or mode of transportation for more economical rates to meet required delivery dates. Route shipments by using best value principles and in compliance with DoD and respective Service Headquarter Traffic Management Policies. Considers the urgency of shipments and availability and speed of carriers prior to making routing/release decisions. Reviews automated documentation for all types of shipments taking appropriate action to correct any invalid, void, or missing information. Maintains equipment status to assure that the equipment arrives, is loaded, and dispatched within the specified timeframes. Provides shipping updates to appropriate customers/representatives on problems concerning late shipments, shortages, overages, services to be provided, documentation, and the availability of equipment. Prepares and furnishes information on shipments for daily reports. Must be knowledgeable about and able to apply transportation regulations, policies, procedures, and practices to perform a wide variety of interrelated and nonstandard transportation support assignments and to resolve problems involving a wide range of specialized shipments. Requires knowledge of Defense Transportation Regulation (DTR) Part II, Cargo Movement, and transportation automated systems and functional areas and their relationship with other functions to conduct extensive research for information needed to restructure and reconcile incomplete information. Uses WMS and other Government data systems. Adequate number of this labor category to certify HAZMAT shipments shall successfully complete OSHA compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAR 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training).

19. Truck Driver Drives a truck within a city or distribution/industrial area to transport materials, equipment, between various types of establishments such as: warehouses, piers, wholesale and retail establishments, or designated local delivery locations. Loads and unloads truck with or without helpers, performs daily maintenance and safety checks on the vehicle and ensures the vehicle is in good working order. As required, based on type of material being transported, successful completion of OSHA compliance training IAW DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training). May require use of WMS to generate/close out local delivery manifests.

1. Truck Driver, Light Truck (CBA). Straight truck, less than 1 1/2 tons, usually 4 wheels.

2. Truck Driver, Medium Truck (CBA). Straight truck, 1 1/2 to 4 tons inclusive, usually 6 wheels.

3. Truck Driver, Heavy Truck (CBA). Straight truck, over 4 tons, usually 10 wheels.

20. Woodworker Constructs and repairs items such as boxes, crates, pallets, and storage bins from wood and wood substitutes, using specifications; and measures, marks, and cuts boards, using patterns, templates, ruler, pencil, and hand and power saws. Fastens or installs parts, using hammer, nailing machine, or power staple, repairs defective containers by replacing damaged parts, inserts wood bracings, cardboard files, and felt pads in containers. May build crate around object, using ruler, hand tools, and pneumatic nailer, may fabricate, repair, modify, and replace woodwork on vehicle sides and beds, apply preservative to prolong wood life, and may pack, seal, band, and apply markings to crates and containers. Uses WMS and other Government Data Systems in the performance of the PWS requirements.

21. Packaging Specialist. Provides technical guidance to Contractor employees on the interpretation,…