Attachment_J.26_TE_5.0_APLs__Amend_2.doc
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- Solicitation number
- SP3300-19-R-5003
- Issued by
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Defense Logistics Agency Distribution
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This technical exhibit outlines acceptable performance levels for receipt, storage, and distribution activities at the Defense Logistics Agency Distribution Center in Cherry Point, North Carolina. Key metrics include receipt processing timelines for new procurements, customer returns, military redistributions, and stock transfers, with standards for tailgate-to-induction and tailgate-to-stow times. Issue quality standards require over 99.75% accuracy for material shipments and 90% on-time delivery for high-priority wholesale and retail orders within five days. Performance will be measured using Defense Supply System data elements and quality management framework reports.
Attachment J.26, Technical Exhibit (TE) 5.0 APLs (Conformed)
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SP3300-19-R-5003
Attachment J.26 Revised thgrough Amendment 0002
TECHNICAL EXHIBIT 5.0
ACCEPTABLE PERFORMANCE LEVELS (APLS)
5.2 RECEIVING
TIMELINESS
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
Receipt Processing
– New Procurement Receipts Tailgate to Induction
| Tailgate to Induction and post to accountable record in 24 business hours or less |
| < 24 hours average each month excluding weekends and holidays (DSS-MIS Data Element 15176) No receipt older than 30 days. |
| New Procurement lines received per month (DSS-MIS Data Element 15101). |
| Receipt Processing – New Procurement Receipts Tailgate to Stow |
| Tailgate to Stow in 4 days or less |
| ≤ 4 days average each month (DSS-MIS Data Element 15117) No receipt older than 30 days. |
| New Procurement lines stowed per month (DSS-MIS Data Element 15102). |
| Receipt Processing – Customer Returns Receipts Tailgate to Induction |
| Tailgate/Turn-in to Induction and post to accountable record in 120 business hours or less |
| ≤ 120 hours average each month |
excluding weekends and holidays (DSS-MIS Data Element 15376) No receipt older than 30 days.
Customer Return lines received per month (DSS-MIS Data Element 15301).
Receipt Processing
– Customer Return Receipts Tailgate to Stow
| Tailgate/Turn-in to Stow in 10 days or less |
| < 10 days average each month (DSS-MIS Data Element 15317) No receipt older than 30 days. |
| Customer Return lines stowed per month (DSS-MIS Data Element 15302). |
| Receipt Processing – MILSVC Redistributions Order (RDO) Tailgate to Induction |
| Tailgate to Induction and post to accountable record in 48 business hours or less |
| ≤ 48 hours average each month excluding weekends and holidays (DSS-MIS Data Element 15276) No receipt older than 30 days. |
| Redistribution Order (RDO) lines received per month (DSS-MIS Data Element 15201). |
| Receipt Processing – MILSVC Redistribution (RDO) Receipts Tailgate to Stow |
| Tailgate to Stow in 10 days or less |
| ≤ 10 days average each month (DSS-MIS Data Element 15217) No receipt older than 30 days. |
| Redistribution Order (RDO) lines stowed per month (DSS-MIS Data Element 15202). |
| Receipt Processing – (DLA) Stock Transfer Order (STO) Tailgate to Induction |
| Tailgate to Induction and post to accountable record in 48 business hours or less |
| ≤ 48 hours average each month excluding weekends and holidays (DSS-MIS Data Element 15576) No receipt older than 30 days. |
| Stock Transfer Order (STO) lines received per month (DSS-MIS Data Element 15501). |
| Receipt Processing – DLA Stock Transfer Orders STO) Receipts Tailgate to Stow |
| Tailgate to Stow in 10 days or less |
| ≤ 10 days average each month (DSS-MIS Data Element 15517) No receipt older than 30 days. |
| Stock Transfer Order (STO) lines stowed per month (DSS-MIS Data Element 15502). |
5.3.8 ISSUE
QUALITY
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
| iSDR Rate |
| Material shipped is the correct item, quantity, and CC and shipped to the right customer |
| > 99.75% |
Monthly ISDR Report Valid complaints per month as a % of total issues (sum of DSS MIS Elements 21740 and 22002)
| MRO High Priority -Wholesale/Retail (Excluding Dedicated Trucks and Special Project Codes) |
| Receipt of MRO at the Distribution Center to ship in 1 day or less average |
| <1 day average each month (DSS-MIS Data Element 22303) |
| High priority lines issued per month (DSS-MIS Data Element 22302) |
| MRO Routine Priority - Wholesale/Retail (Excluding Dedicated Trucks and Special Project Codes) |
| Receipt of MRO at the Distribution Center to ship in 3 days or less average |
| ≤ 3 days average each month (DSS-MIS Data Element 22308) |
| Routine priority lines issued per month (DSS-MIS Data Element 22307) |
| STO Routines (DLA)- Wholesale/Retail (Excluding Special Project Codes) |
| Receipt of STO at Distribution Center to ship in 5 days or less average |
| ≤ 5 day average each month (DSS-MIS Data Element 20805) |
| DLA Routine STO lines issued per month (DSS-MIS Data Element 20803) |
| RDO Routines (MILSVC)- Wholesale/Retail (Excluding Special Project Codes) |
| Receipt of RDO at Distribution Center to ship in 3 days or less average |
| < 3 day average each month (DSS-MIS Data Element 20705) |
| MILSVC Routine RDO lines issued per month (DSS-MIS Data Element 20703) |
| DROs (DROs for HAZMAT and RAM have additional requirements and are not included in these MIS Elements for time measurement) |
| Receipt of DRO at Distribution Center to ship in 21 days or less average |
| < 21 day average each month (DSS-MIS Data Element: 22007) |
| DRO lines issued per month (DSS-MIS Data Element 22002) |
| FMS MRO High Priority |
| Receipt of MRO at the Distribution Center to ship (or to date of first notice, if NOA) in 3 days or less. |
| ≤ 3 day average each month (DSS-MIS Data Element to be developed) |
| FMS MRO High Priority lines (as defined by DLA Distribution, currently RDD ‘777’, RDD ‘E_’, RDD ‘N_’, Project Code ‘9G_’, and CASREP (11th position of document number is ‘G’ or ‘W’)) received per month. QMF/program run by J-3 until MIS elements are available. |
| FMS MRO Routine Priority |
| Receipt of MRO at the Distribution Center to ship (or to date of first notice, if NOA) in 10 days or less. |
| ≤ 10 day average each month (DSS-MIS Data Element to be developed) |
| FMS MRO Routine Priority lines (as defined by DLA Distribution, currently all FMS MROs excluding RDD ‘777’, RDD ‘E_’, RDD ‘N_’, Project Code ‘9G_’, and CASREP (11th position of document number is ‘G’ or ‘W’)) received per month. QMF/program run by J-3 until MIS elements are available. |
*NOTES:
1. The APL clock starts when the MROs free flow from DAASC into DSS.
5.4 PHYSICAL INVENTORY CONTROL STANDARDS
QUALITY and TIMELINESS
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT |
UNIVERSE
Denial Rate
(DSS)
| The right quantity, condition code and item is located to fill the MRO |
| ≤ 0.40% |
(DSS-MIS Data Element 26330) Total MROs Shipped (DSS-MIS Data Element 21740) plus Total Denials with Management Codes 1, 2, 4, 5 (DSS-MIS Data Element 26300)
| TPIC D Inventories (100%) |
| Physical Counts completed IAW Govenrment Inventory Plan |
| 100% Timeliness |
| Number of TPIC D inventories completed monthly divided by the number of inventories scheduled for that month |
| Inventory Schedule |
| Physical Counts completed IAW Govenrment Inventory Plan |
| 100% Schedule Adherence and Completion |
| NIINs scheduled quarterly with 100% 1st and 2nd Counts completed within required quarter |
| TPIC D Inventories (100%) |
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 98% Accuracy |
TPIC D NIINs resulting in no gain or loss divided by same population of TPIC D NIINs completed monthly
TPIC G
Inventories
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 100% Accuracy |
| All items counted at time of annually scheduled Government-conducted TPIC G inventory (Controlled Items – Classified and Sensitive) |
TPIC P
Inventories (Reconcilation Inventories)
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 95% Accuracy |
| All items counted for all inventories scheduled and released under Government-conducted TPIC P to support reconcillation processes |
| Radiological |
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 100% Accuracy |
| All items counted at time of annually scheduled Government-conducted inventory |
| Location Accuracy |
| Physical material in location by NSN, Shelf-Life, CC, and Unit of Issue match storage activity locator records |
| 99.5% Accuracy |
| Number of location surveys completed per month; DSS Report: YE8B1 |
| TPIC M Floor to Book (Completeness) |
| Where Floor to Book Discrepancies are identified; TPIC M Inventories scheduled and completed |
| 100% Timeliness |
| Population of discrepant Floor to Book counts matched with corresponding TPIC M (monthly) |
5.6 PACKAGING
TIMELINESS *
| ACTIVITY |
| STANDARDS |
| APL |
| MEASUREMENT UNIVERSE |
| Packaging/PPP&M Actions (Other than FRC Maintenance Returns) |
| Accomplish 90% packaging actions within 30 calendar days of an item being in-checked and placed into a PPP&M location |
| ≥ 90% in 30 calendar days (while meeting all other contract terms and conditions) |
| PPP&M work orders closed per month (LSBJ screen in DSS). Same measurement as the J3 Operations Update. |
| Packaging/PPP&M Actions (Other than FRC Maintenance Returns) |
| Accomplish 100% packaging actions within 60 calendar days of an item being in-checked and placed into a PPP&M location |
| 100% in 60 calendar days (while meeting all other contract terms and conditions) |
| PPP&M work orders closed per month (LSBJ screen in DSS). Same measurement as the J3 Operations Update. |
5.6.5.M PACKAGING SUPPORT TO FRCE
TIMELINESS *
| ACTIVITY |
| STANDARDS |
| APL |
| MEASUREMENT UNIVERSE |
| Packaging for Maintenance Returns |
| Accomplish 95% of packaging actions within 24 hours or less |
| ≥ 95% in 24 hours hours or less average; from tailgate date/time of physical receipt through completion of packaging action |
| PPP&M work orders closed per month in DSS |
| Packaging for Maintenance Returns |
| Accomplish 100% of packaging actions within 96 hours or less |
| 100% in 96 hours hours or less average; from tailgate date/time of physical receipt through completion of packaging action |
| PPP&M work orders closed per month in DSS |
5.7M Retail Rewarehousing
QUALITY
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
| Retail Rewarehousing |
| Re-warehousing DD Pick Created to DD Delivery to Retail < 5 days |
| < 5 day average each month (DSS QMF Monthly) excluding weekends and holidays |
| Retail Rewarehousing picks issued per month (DSS QMF Monthly provided by J3) |
| Retail Rewarehousing |
| Re-warehousing DD Pick Created to DD Delivery to Retail < 5 days |
| > 90% delivered on time aganst a 5 day standard (DSS QMF Monthly) excluding weekends and holidays |
| Retail Rewarehousing picks issued per month (DSS QMF Monthly provided by J3) |
TE 5.0
Acceptable Performance Levels (APL)
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