Attachment_J.16,_TE_3.2_Government_Training_(5-17-19)_(Tracked_Changes).docx

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Distribution and Warehousing Services - DLA Distribution Cherry Point, North Carolina
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SP3300-19-R-5003
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This document outlines training requirements for a distribution and warehousing services contract with the Defense Logistics Agency. It specifies various courses the government will provide, including core distribution operations training, specialized distribution operations training, and enterprise-wide mandatory training. Core distribution operations training covers topics like receiving, inventory control, packaging, and warehousing, with course lengths ranging from 4 to 32 hours. Specialized distribution operations training includes subjects like cold chain management, hazardous materials processing, and foreign military sales. The contractor must ensure employees receive this training as needed to support contract requirements. Enterprise-wide mandatory training encompasses annual courses on antiterrorism, cyber awareness, and other topics. The document also identifies additional training the contractor is responsible for providing to appropriate personnel on subjects like the global weight and cube program, hazardous materials handling, and small parcel processing.

Attachment J.16, Technical Exhibit (TE) 3.2 Government Training (Tracked Changes)

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SP3300-19-R-5003

Attachment J.16

TECHNCIAL EXHIBIT 3.2

GOVERNMENT TRAINING

A. All training in this document, except the training listed in paragraph E, will be tracked in the Learning Management System (LMS).

B. CORE DISTRIBUTION OPERATIONS TRAINING – The following training will be provided by the Government during the transition and quarterly throughout performance of the contract IAW Section 3.3 and Section 4.6; for personnel assigned and performing distribution operations in specific functional areas once scheduled and offered. This training is designed to include DSS operations in both paper and paperless environments. The separate courses addresses associated processes and procedures for distribution operations IAW the contract requirements. Distribution Operations Process Manuals will be provided to the Contractor during the training and can be accessed on the DLA Distribution SharePoint site at the conclusion of the training. The Contractor shall be responsible for determining which courses Contractor employees shall attend to ensure the right employees are receiving the right training at the right time for Audit Sustainment and passing Independent Public Accountants (IPAs) audits.

Courses for Employees
Length In Hours
VTC (CBT where noted)
On Site or

Off-Site at a Regional Training Center

Incoming Supply Discrepancy Reports (ISDR)
6
8
Inventory Control
16
24
Packaging Training Pack-1A
26
N/A
Packaging Training Pack-1B
N/A
80
Preservation, Packaging, Packing, and Marking (PPP&M)
12
16 CONUS/24 OCONUS
Packaging Hazardous Material for UN Conformance – Performance Oriented Packaging (POP)
12
16
Receiving - Wholesale
16
32
Receiving Retail – Fleet Readiness Center (FRC)
16
16
Receiving Retail - Marine Corps
16
24
Stock Readiness
8
12
Shelf Life Management
4
8
Shelf Life Overview
CBT
N/A
Transportation
N/A (as requested)
40
Material Processing Center (MPC)
6
8
Warehousing- Wholesale
24
32
Warehousing - Marine Corps
N/A
24
Warehousing – Retail – Fleet Readiness Center (FRC)
N/A
24
Wood Packaging Materials (WPM)
4
6
Courses for Supervisors
Length In Hours
VTC (CBT where noted)
On Site or

Off-Site at a Regional Training Center

Inventory Control
16
24
Preservation, Packaging, Packing and Marking for Work Leaders and Supervisors
4
4
Preservation, Packaging, Packing, and Marking (PPP&M)
12
16 CONUS/24 OCONUS
Packaging Training Pack-1A
26
N/A
Packaging Training Pack-1B
N/A
80
Packaging Hazardous Material for UN Conformance – Performance Oriented Packaging (POP)
12
16
Receiving – Wholesale
16
32
Receiving Retail – Fleet Readiness Center (FRC)
16
16
Marine Corps Retail Receiving
16
24
Stock Readiness
8
12
Shelf Life Management
4
8
Shelf Life Overview
CBT
N/A
Transportation
N/A (as requested)
40
Material Processing Center (MPC)
6
6
Warehousing
24
32
Marine Corps Warehousing
N/A
24
Warehousing – Retail – Fleet Readiness Center (FRC)
N/A
24
Wood Packaging Materials (WPM)
4
6

C. SPECIALIZED DISTRIBUTION OPERATIONS TRAINING: The contractor shall determine the appropriate employee(s) that need the subject training to support contract requirements and Audit Sustainment.

Course
Length In Hours
VTC (CBT where noted)
On Site or

Off-Site at a Regional Training Center (Unless Noted Otherwise)_

Cold Chain Management (CCM)
4
4
Inert Training Course – CBT or On-Site
CBT
1.5
Storage and Handling of Classified Material
4
4
Handling of Electrostatic Discharge Sensitive(ESDS) Items
7
8
Processing Hazardous Material in DSS
N/A
32
Processing FMS
3
4

D. ENTERPRISE-WIDE MANDATORY TRAINING - The following training is provided by the Government annually through the Learning Management System (LMS) throughout performance of the contract.

Course
Length in Hours
Completion Date
Frequency
Antiterrorism Level 1
2
Prior to the end of transition and within 7 days of hiring new employee
Every year
Combating Trafficking in Persons
1
Prior to the end of transition and within 30 days of hiring new employee
Every year
Counterintelligence
1
Prior to the end of transition and within 7 days of hiring new employee
Every year
Cyber Awareness
1
Within 7 days after the employee is granted access to the DLA network
Every year
milConnect
0.5
Prior to the end of transition and within 30 days of hiring new employee
Every year
NWRM Awareness (Basic)
0.25
Prior to the end of transition and within 30 days of hiring new employee
N/A
NWRM Awareness (Advanced)
0.25
Prior to the end of transition and within 30 days of hiring new employee
Every two years
OPSEC
1
Prior to the end of transition and within 7 days of hiring new employee
Every year
PII-Personally Identifiable Information
1
Prior to the end of transition and within 7 days of hiring new employee
Every year
Records Management
1
Prior to the end of transition and within 90 days of hiring new employee
Every year

1. Antiterrorism Level 1. The purpose of this training is to increase awareness of terrorism and to improve ability to apply personal protective measures. Completion of this training meets the annual requirement for Level I antiterrorism training prescribed by DoDI 2000.16.

2. Combating Trafficking in Persons. DoD requires Contractor employees to complete CTIP Computer Based Training (CBT) within 30 days of employment and thereafter on an annual basis. Training time for the completion of this course is approximately 20 minutes.

3. Counterintelligence. Training is provided to meet requirements of DoD 5240.6 Counter intelligence (CI) Awareness Briefing, and Reporting Programs, August 7, 2004, para 6.1.4. Source: DoDI 5240.6, Counterintelligence Awareness, Briefing, and Reporting Program

4. Cyber Awareness. This training is required for all employees with access to DLA network and Government Data Systems. This training is available via a web-based, self-taught course. This 40-minute course is part of the vital effort to ensure the confidentiality, integrity, availability, and non-repudiation of DLA information and data. An employee failure to complete this training may result in loss of his/her access to the DLA IT systems.

5. MilConnect. In order to maintain DLA system access, all DLA employees are required to update their milConnect profiles yearly to comply with the DOD CIO/USCYBERCOM mandate.

6. NWRM Awareness (Basic). The course is designed to prepare personnel should Nuclear Weapons Related Material be received or discovered in storage.

7. NWRM AWARENESS (ADVANCED). The course is designed to address the procedures required for processing Nuclear Weapons Related Material. Required for all personnel involved in receiving, warehousing, stock readiness, inventory, issue, packing, packaging, and transportation to include supervisors in these functional areas.

8. OPSEC. The purpose of this training is increased mission effectiveness. DLA has a very important mission to support the war fighter and we have a lot of critical information that our adversaries can use to disrupt those operations. Terrorists, other governments, and even private organizations are a threat to us. Every day, they are attempting to collect our government’s secure critical information in order to have an advantage over us.

9. PII-Personally Identifiable Information. The course is designed to prepare personnel to recognize the importance of PII, to identify what PII is, and why it is important to protect PII.

10. Records Management. Federal regulations require all personnel to be reminded annually of Agency recordkeeping policies (36 CFR 1222.20(9)). In this briefing you will be advised of what your responsibilities are in managing this organization's information resources as records. You will find out just what information is considered to be a record and what is not a record. This briefing will cover management of records created or received in all media, including electronic.

E. The Contract shall ensure the appropriate contractor personnel receive the following training which may or may not be provided through the Learning Management System. The Targeted Audience is a guide and the Contractor may propose and identify other labor categories to receive this training.

Course
Length In Hours
Targeted Audience

Global Weight And Cube Program

Sub-set - Top 100 weight and cube 100 stock numbers monthly for single unit of issue.

3
Personnel who will be updating the DSS Global Weight and Cube Record
Government Defense Property Accountability System (DPAS)
32
Equipment and/or equipment maintenance personnel
Enterprise Safety Application Management System (ESAMS)
2
Safety personnel and all managers/supervisors
Information Technology (IT) Overview
1
All employees with access to Government managed IT systems
Location Identification Program
40
Personnel performing planographing functions
Quality Management Tool (QMT)
2
Quality control personnel
Radiation Protection Officer (RPO)
80
Radiation protection officer and alternate(s)
Storage and Handling of Hazardous Material
16
Personnel handling HAZMAT
Storage Space Management Reporting (SSMR)
40
Storage Specialist and Storage personnel
Introduction to DSS (DSS Overview)
8
All new personnel
Production Planning Control (PPC)
24
Included in the Supply Analyst role
Emergency MRO Processing
8
Personnel processing emergency MROs
MIS
4
Personnel who require access to MIS
MRO Addressing
4
Personnel involved in MRO addressing
MRO Processing
12
Personnel involved in MRO processing
Small Parcel Processing & Inquiries
16
Personnel involved in small parcel operations
Small Parcel Load & Maintain
4
Personnel performing small parcel load & maintain

1. Global Weight and Cube (GWC) Program. Responsible for the dimensional data/accuracy for all NSNs loaded in DSS system. Training includes how to perform dimensional data calculations for cylinder gases, lumber board feet, multiple items in a kit or assembly, metric and fraction conversions, and instructions on calculating weight for measurable items without cutting them. Stipulates differences between local site dimensional records and the Global Weight and Cube record used in customer storage billing. Any functional area can be trained/certified in weight and cube provided they attend class and score 100% on the comprehensive exam. A SAAR requesting WEIGHTCU request is required to gain access to the R7AV screen.

Top 100 Global Weight and Cube program: Training includes how to extract workloads, reports, and update dimensional data into DSS for mandated 100 NSNs monthly. WEIGHTCU is a restricted DSS user group and GWC certification is required before access is granted.

2. Government Defense Property Accountability System (DPAS). Training provides instruction on how to track utilization, schedule maintenance, and generate utilization reports on MHE and MHS

3. Enterprise Safety Application Management System (ESAMS). Instruction will be provided to contractor safety personnel (see ESAMS training material in the Technical Library), who will train the contractor’s general workforce.

4. Information Technology (IT) Overview. Provides users with basic IT equipment familiarization, information assurance role, and help desk procedures.

5. Location Identification Program. Instruction will be provided to contractor personnel involved in planograph operations.

6. NAVSUP Weapons Systems Support (NAVSUP WSS) In-Transit Accountability (NITA). This training is required for employees responsible for researching and resolving stock in-transit (SIT) receipts and issues for Navy material. It contains training on how to navigate the system, and to research and resolve SIT transactions.

7. Quality Management Tool (QMT). QMT training covers the use of QMT to perform Quality Surveillance Activities and to respond to surveillance results provided by the Government’s Quality Assurance efforts.

8. Radiation Protection. The Government will provide 80 hours of training for two (2) Contractor personnel to become certified RPOs and 24 hours refresher training annually. The initial training is conducted at New Cumberland, PA. Annual refresher training can be accomplished on-line (https://sharepoint.distribution.dla.mil/sites/esoh/distesoh/hq_radiation.aspx?programlevel=radiation&program=Training). On-line refresher training is permitted for no more than two (2) years in a row after which the trainee must attend refresher training at New Cumberland, PA. A passing score is a minimum 70%. Training shall be documented and verification provided to the KO or designee. This training includes the following:

a. Radiation principles and fundamentals

b. Measurement and control of exposure and RAM (contamination)

c. Details of the radiation protection program

d. Medical and biological hazards of radiation exposure

e. Preparations for radiological emergencies and incidents

f. NRC license requirements

g. Use of RPO Database

9. Storage and Handling of Hazardous Materials (HAZMAT). Training associated with storage and handling of HAZMAT includes familiarization with DOT regulations, shipper’s responsibilities, carrier’s responsibilities, modal requirements and DoD and DLA storage and handling procedures including information on DSS and the DLA Storage and Handling policies. This training is in compliance with DLAI 4145.11 Storage and Handling of Hazardous Materials to meet safety, emergency response and function-specific requirements.

10. Storage Space Management Reporting (SSMR). SSMR covers the overall management and accountability of the storage space inventory. The training includes how to measure available and occupied storage space as well as the quarterly reporting requirement.

11. Introduction to DSS (DSS Overview). Provides general overall information on the history of DSS, sign-on procedures, how to locate on-line programs (use of the on-line search program), menu structure, function keys, various reports available in DSS (CA-Dispatch vs. batch/on-line), ABEND’s, common use inquiries and a review of the adjustment transaction history inquiry and document status (doc stat) record inquiry.

12. Production, Planning and Control (PPC). Provides instruction on obtaining workload counts, validating and modifying the Workload Release matrix, running queries and reports, loading and maintaining the PPC tables, and clearing MRO violations and rejects. Provides information on the PPC tool that maximizes the efficiency of both the Depot Operations and service to the customers.

13. Management Information System. Provides information on the applicable maintenance programs as well as a walk-through of the various data elements used to provide performance information. Data from DSS is transmitted to MIS.

14. MRO Addressing. Provides the proper procedures for MRO addressing, on-line addressing, tables and parameters, addressing reports and addressing codes.

15. MRO Processing. Provides information on MRO cancellations, MRO follow-ups, MRO modifiers, frustrated MROs, transshipments, MRO exception data, MRO project codes, MRO violations, late lines report/research and applicable maintenance, inquiry and report programs.

16. Small Parcel Processing & Inquiries. Provides information on small parcel offer, confirmation, reviewing and printing manifests as well as the applicable maintenance, inquiry and report programs.

17. Small Parcel Load & Maintain. Provides the proper procedures for updating and maintaining Small Parcel tables.

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