TE 5.1-APLS.docx

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Contractor-Owned/Contractor-Operated (COCO) storage and distribution capability within Kuwait
Solicitation number
SP330010R0020
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TE 5.1

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SP3300-10-R-0020

TECHNICAL EXHIBIT 5.1

ACCEPTABLE PERFORMANCE LEVELS (APLS)

5.2 RECEIVING

TIMELINESS

ACTIVITY
STANDARD
APL
MEASUREMENT UNIVERSE

Receipt Processing

– NP and Retail Receipts

Tailgate/Turn-in to Stow and post to accountable record in one (1) day or less average
≤ 1 day average each month

(DSS-MIS Data Element 10117) NP and retail receipt lines received per month (DSS-MIS Data Element 10102)

Receipt Processing-NP and Retail Receipts Stowed On Time
Tailgate/Turn-in to Stow and post to accountable record in one (1) day
>85% of receipts stowed on time against one (1) day standard

(DSS-MIS Data Element 10118) % of NP and retail receipts received per month (DSS-MIS Data Element 10102)

Receipt Processing – Wholesale Serviceable Returns
Tailgate/Turn-in to Stow and post to accountable record in three (3) days or less average
≤ 3 days average each month

(DSS-MIS Data Element 10817) Wholesale returns received per month (DSS-MIS Data Element 10802)

Receipt Processing-NP and Retail Receipts Stowed On Time
Tailgate/Turn-in to Stow and post to to accountable record in one (1) day
>85% of receipts stowed on time against one (1) day standard

(DSS-MIS Data Element 10118) % of NP and retail receipts received per month (DSS-MIS Data Element 10102)

Receipt Processing – Redistributions
Tailgate/Turn-in to Stow and post to accountable record in three (3) days or less average
≤ 3 days average each month

(DSS-MIS Data Element 11317) Redistribution lines received per month (DSS-MIS Data Element 11302)

Receipt Processing – Redistributions
Tailgate/Turn-in to Stow and post to accountable record in three (3) days
>85% of redistributions stowed on time against three (3) days standard (DSS-MIS Data Element 11318)
Redistribution lines received per month (DSS-MIS Data Element 11302)

5.4 PHYSICAL INVENTORY CONTROL STANDARDS

QUALITY

ACTIVITY
STANDARD
APL
MEASUREMENT

UNIVERSE

TPIC N Category A – Unit Price > $1,000
Physical Inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance
99% Accuracy
Items/Lines counted at time of Government-conducted TPIC N inventory

Semi-annual

TPIC N Category B – Unit of Issue not equal to each or on hand balance greater than 50 and extended value less than $50,000 or NSN activity greater than 50
Physical Inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a 10% Tolerance on the count variance
95% Accuracy
Items/Lines counted at time of Government-conducted TPIC N inventory

Semi-annual

TPIC N Category C – Date of Last Inventory > 24 months and on hand balance < 50
Physical Inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a 5% Tolerance on the count variance
95% Accuracy
Items/Lines counted at time of Government-conducted TPIC N inventory

Semi-annual

TPIC N Category D – Other
Physical Inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance
95% Accuracy
Items/Lines counted at time of Government-conducted TPIC N inventory

Semi-annual

Location Accuracy
Physical material in location by NSN, Shelf-Life, CC, and Unit of Issue match storage activity locator records
99.5% Accuracy
Number of location surveys completed per month; DSS Report: YE6Z

5.5 ISSUE

QUALITY

ACTIVITY
STANDARD
APL
MEASUREMENT UNIVERSE
Issue Material
Material shipped is the correct item, quantity, and CC and shipped to the right customer
> 99.2

Monthly ISDR Report Valid complaints per month as a % of MROs/DROs

Warehouse Fill Rate (DSS) (Denial Rate)

The right quantity, condition and item is located to fill the MRO and CC
> 99.5%

(100 minus the DSS-MIS Data Element 26330) MROs per month (Excluding Denial Management Code 3 (Shelf Life))

5.5 ISSUE

TIMELINESS *

ACTIVITY
STANDARDS
APL
MEASUREMENT UNIVERSE
MRO High Priority -Wholesale/Retail (Excluding Dedicated Trucks)
Receipt of MRO at the Distribution Center to ship in one (1) day or less average
<1 day average each month (DSS-MIS Data Element 22367
High priority lines issued per month (DSS-MIS Data Element 22365)
MRO Routine Priority - Wholesale/Retail (Excluding Dedicated Trucks)
Receipt of MRO at the Distribution Center in three (3) days or less average
<3 days average each month (DSS-MIS Data Element 22375
Routine priority lines issued month (DSS-MIS Data Element 22373)
MRO High Priorities - Wholesale/Retail (Excluding Dedicated Trucks)
Receipt of MRO at the Distribution Center to ship in one (1) day or less
> 85% of Hi Pri MROs on time against one (1) day

(DSS-MIS Data Element 22370) High priority lines issued per month (DSS-MIS Data Element 22365)

MRO Routines - Wholesale/Retail (Excluding Dedicated Trucks)
Receipt of MRO at the Distribution Center to ship in three (3) days or less
> 85% of Routine MROs on time against three (3) days

(DSS-MIS Data Element 22378) Routine lines issued per month. (DSS-MIS Data Element 22373)

RDO Routines - Wholesale/Retail
Receipt of RDO at Distribution Center to ship in three days or less average
< 3 day average each month (DSS-MIS Data Element 20775)
Routine lines issued per month (DSS-MIS Data Element 20773)
RDO Routines – Wholesale/Retail
Receipt of RDO at Distribution Center to ship in three (3) days or less
>85% of RDOs shipped on time against a three (3) day Standard (DSS-MIS Data Element 20778)
Routine lines issued per month (DSS-MIS Data Element 20773)

5.7 THEATER CONSOLIDATION SHIPPING POINT (TCSP) STANDARDS

ACTIVITY
STANDARD
APL
MEASUREMENT UNIVERSE

Offer to Transportation - Surface Pallets Loose Pallet positioned and ready for shipment to consignee

< 72 hours (DSS-MIS Data Element: 75030

Pallets arriving at DDKS per month (DSS-MIS Data Element 75026)

Offer to Transportation - Containers Stuffed on-site Mixed
Container positioned and ready for shipment to consignee

< 72 hours (DSS-MIS Data Element 75035)

Containers arriving at DDKS (DSS-MIS Data Element 75031)

Offer to Transportation - Through Put Containers Pure Container positioned and ready for shipment to consignee

< 24 hours (DSS-MIS Data Element 75010)

Containers arriving at DDKS per month (DSS-MIS Data Element 75006)

TE 5.1 APL

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