JA103_Monthly_Utilities_Privatization_Key_Performance_Indicators.xlsx
XLSX spreadsheet 23 KB Posted
- Solicitation number
- SP0600-20-R-0800
- Issued by
-
Defense Logistics Agency Energy
About this file
This document contains a template for monthly performance reporting on a utility privatization contract. The template requires reporting of key performance indicators (KPIs) such as discharge limitations compliance, overflow events, response times for service orders, and planned/unplanned ship connectivity requests. Performance is assessed against requirements in the contract with Naval Station Mayport in Florida. A related federal contract opportunity is also described for privatization of the wastewater collection system at this facility. The Defense Logistics Agency Energy will award an indefinite-delivery/indefinite-quantity contract for ownership and operation of the utility system, requiring the owner to fund capital investments and maintain reliable wastewater services. The solicitation number is SP0600-20-R-0800 and proposals are due in early 2020, with contract award anticipated by summer 2020. Interested parties must complete a multi-step process for accessing secured documents through the Federal Business Opportunities website.
JA103 Monthly Utilities Privatization Key Performance Indicators
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A. Cover Sheet
| Monthly UP KPI Report |
| Installation Name: |
| Utility System: |
| Contract No.: |
| Contract Award Date: |
| Contract Start Date: |
| Total Customer Service Connections: |
| KPI Reporting Month and Year: |
| Report Submittal Date: |
| Name | Phone | ||
| System Owner POC: | |||
| Contract Administering Officer: | |||
| Contracting Officer Representative: |
B. Monthly Performance Summary
| No. | Criteria | Performance Requirement | [MONTH] Performance | Performance meets Navy requirement? (Y/N) | Corrective Action Plan if not meeting Navy requirement | Other Notes |
| 1 | Discharge Limitations | 100% compliance with FDEP discharge permit requirements | ||||
| 2 | Overflow Frequency | Not to exceed 2 overflow events per year | ||||
| 3 | SAIDI | Not to exceed 240 minutes | ||||
| 4 | SAIFI | Not to exceed 4 events per year | ||||
| 5 | Emergency Service Order Response | 90% of Emergency service requests responded to within 1 hour | ||||
| 6 | Emergency Service Order Resolution | 100% of Emergency service requests are resolved within 24 hours | ||||
| 7 | Urgent Service Order | 90% of Urgent service requests resolved within 5 working days | ||||
| 8 | Routine Service Order | 90% of Routine service requests resolved within 30 calendar days | ||||
| 9 | Planned Ship Connects/Disconnects | 100% on time response for planned ship connects/disconnects | ||||
| 10 | Unplanned Ship Connects/Disconnects | 100% of responses not to exceed 60-minute response time |
C. Overflows
Overflow No. Date Time Quantity Estimate (gal) Type/Product (Ex: jp5, dfm, gas, min oil, hyd oil, lube oil) Responsible Party Cause Location Water/Land Weather Collection (No. drums turned in) Collection (Gallons in vac truck) Labor hours Sample Collected? (Y/N) [RESERVED] [RESERVED] [RESERVED] [RESERVED] Comments
D. Service Requests
| SO request receival | SO on-scene arrival | Deficiency mitigation/arrest | Service restoration | |||||||||||||||||||
| Service Order No. | Priority | Date | Time | Date | Time | Date | Time | Date | Time | Response Time (minutes) | Resolve Time (minutes) | Service outage duration (minutes) | Total No. of customers with service interruption | No. of critical facilities with service interruption | Responsible Party | Cause | Location | [RESERVED] | [RESERVED] | [RESERVED] | [RESERVED] | Comments |
E. Ship Requests
| SO request receival | Ship arrival/departure | SO on-scene arrival | Action Complete | |||||||||||||
| Request No. | Planned/Unplanned | Connect/Disconnect | Date | Time | Date | Time | Date | Time | Date | Time | Response Time (minutes) | [RESERVED] | [RESERVED] | [RESERVED] | [RESERVED] | Comments |
F. Additional Information
[RESERVED]
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