JA102_Annual_Utilities_Privatization_Key_Performance_Indicators.xlsx
XLSX spreadsheet 23 KB Posted
- Solicitation number
- SP0600-20-R-0800
- Issued by
-
Defense Logistics Agency Energy
About this file
This document contains an annual performance report template for a utility privatization contract and information on an upcoming federal solicitation. The performance report template includes key performance indicators related to environmental compliance, service levels, and response times that a contractor must report on annually to the Navy. The upcoming solicitation from the Defense Logistics Agency Energy seeks to privatize the wastewater collection system at Naval Station Mayport in Florida. Interested parties are directed to register in the System for Award Management and complete other steps to access secured solicitation documents on the Federal Business Opportunities website. The solicitation will require the contractor to own, operate, maintain and fund capital investments for the wastewater utility system to provide reliable service to the government and tenants at the naval station.
JA102 Annual Utilities Privatization Key Performance Indicators
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A. Cover Sheet
| Annual UP KPI Report |
| Installation Name: |
| Utility System: |
| Contract No.: |
| Contract Award Date: |
| Contract Start Date: |
| Total Customer Service Connections: |
| KPI Reporting Year: |
| Report Submittal Date: |
| Name | Phone | ||
| System Owner POC: | |||
| Contract Administering Officer: | |||
| Contracting Officer Representative: |
B. Annual Performance Summary
| No. | Criteria | Performance Requirement | [YEAR] Performance | Performance meets Navy requirement? (Y/N) | Corrective Action Plan if not meeting Navy requirement | Other Notes |
| 1 | Discharge Limitations | 100% compliance with FDEP discharge permit requirements | ||||
| 2 | Overflow Frequency | Not to exceed 2 overflow events per year | ||||
| 3 | SAIDI | Not to exceed 240 minutes | ||||
| 4 | SAIFI | Not to exceed 4 events per year | ||||
| 5 | Emergency Service Order Response | 90% of Emergency service requests responded to within 1 hour | ||||
| 6 | Emergency Service Order Resolution | 100% of Emergency service requests are resolved within 24 hours | ||||
| 7 | Urgent Service Order | 90% of Urgent service requests resolved within 5 working days | ||||
| 8 | Routine Service Order | 90% of Routine service requests resolved within 30 calendar days | ||||
| 9 | Planned Ship Connects/Disconnects | 100% on time response for planned ship connects/disconnects | ||||
| 10 | Unplanned Ship Connects/Disconnects | 100% of responses not to exceed 60-minute response time |
C. Overflows
Overflow No. Date Time Quantity Estimate (gal) Type/Product (Ex: jp5, dfm, gas, min oil, hyd oil, lube oil) Responsible Party Cause Location Water/Land Weather Collection (No. drums turned in) Collection (Gallons in vac truck) Labor hours Sample Collected? (Y/N) [RESERVED] [RESERVED] [RESERVED] [RESERVED] Comments
D. Service Requests
| SO request receival | SO on-scene arrival | Deficiency mitigation/arrest | Service restoration | |||||||||||||||||||
| Service Order No. | Priority | Date | Time | Date | Time | Date | Time | Date | Time | Response Time (minutes) | Resolve Time (minutes) | Service outage duration (minutes) | Total No. of customers with service interruption | No. of critical facilities with service interruption | Responsible Party | Cause | Location | [RESERVED] | [RESERVED] | [RESERVED] | [RESERVED] | Comments |
E. Ship Requests
| SO request receival | Ship arrival/departure | SO on-scene arrival | Action Complete | |||||||||||||
| Request No. | Planned/Unplanned | Connect/Disconnect | Date | Time | Date | Time | Date | Time | Date | Time | Response Time (minutes) | [RESERVED] | [RESERVED] | [RESERVED] | [RESERVED] | Comments |
F. Additional Information
| NS Mayport requirement (JA4.3.1.1) for Contractor to develop plan to meet NPDES compliance and revise plan annually. Contractor shall include compliance plan as attachment to Annual KPI report. |
| [RESERVED] |
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