Attachment_4_-_PP_Survey.pdf

ATTACHMENT 4

PAST PERFORMANCE QUESTIONNAIRE

Note: The past performance questionnaire consists of a total of eight (8) pages

CONTRACT INFORMATION (Offeror to complete blocks 1-4)

1. Contractor Information:

CONTRACTOR NAME: CCR CAGE CODE:

ADDRESS: CCR DUNs NUMBER:

PHONE NUMBER:

EMAIL ADDRESS:

POINT OF CONTACT: CONTACT PHONE NUMBER:

2. Work Performed as: ______ Prime Contractor ______ Sub Contractor ______ Join Venture ______ Other (Explain)

If subcontractor, who was the prime (Name/Phone#):

3. Contract Information

Contract Number:

Contract Type: _________ Firm Fixed Price __________ Cost Reimbursement _________ Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Contract DLA ENERGYription:

Complexity of Work: ________ High ________ Med _________ Routine

How is this contract relevant to the requirement of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Reference to complete Blocks 5-8)

5. Client Information

Name:

Title:

Phone Number:

Email Address:

6. DLA ENERGYribe the reference’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

The Government requests that the reference completes this Past Performance Questionnaire and submits directly to the Government. Completed Questionnaire should be submitted to the following individual:

Name: Ivan Hargrove, Contract Specialist Email: ivan.hargrove@dla.mil Fax: 703.767.9338 Telephone: 703.767.9328 mailto:ivan.hargrove@dla.mil

PAST PERFORMANCE QUESTIONNAIRE

The following questions require you to circle whether the answer is “YES” or “NO”. If the question is not applicable, circle “N/A”. If the question is answered as “NO”, please provide an explanatory narrative.

These narratives need not be lengthy, just DLA ENERGYriptive. Space for narrative comments is included after each question and in the “Remarks” page of the survey. If more space is needed attach additional pages. You do not need to write a narrative for any questions answered as “YES” unless the question requests you to provide an explanation.

SCHEDULE

01. Was the Contractor responsive and timely in providing the required services? YES NO N/A

02. Was the Contractor responsive and timely to administrative functions of the contract?

YES NO N/A

03. Was the Contractor responsive and timely responding to questions or correspondence?

04. Was the Contractor in compliance with contract terms and conditions? YES NO N/A

05. Were any contract concessions/changes/terminations made due to the contractor’s failure to accurately plan? (If you answered “YES”, please provide an explanation).

MANAGEMENT OF KEY PERSONNEL

06. Did the Contractor appropriately prepare & train the personnel? YES NO N/A

07. Did the Contractor effectively manage subordinates? YES NO N/A

QUALITY OF SERVICES

08. Did the Contractor assimilate & accommodate changes in contractual requirements and/or priority effectively?

09. Did the Contractor exhibit knowledge of and comply with Government (or other) regulations?

10. Did the Contractor demonstrate technical expertise in providing all contractual services?

11. Did the Contractor possess/utilize tools/equipment necessary to adequately provide the required services?

QUALITY OF SERVICES (CONTINUED)

12. Did the Contractor meet the standard for:

(a) Technical Performance? YES NO N/A

(b) Administrative Performance? YES NO N/A

(c) Safety & Health? YES NO N/A

13. Has the Contractor ever failed to effectively control the quality of services provided? (If you answered “YES”, please provide an explanation).

14. Has a Contract Discrepancy Report (or equivalent) ever been issued? (If you answered “YES”, please provide an explanation).

15. Has a Cure Notice or Show Cause Letter ever been issued? (If you answered “YES”, please provide an explanation).

16. Have there been any disputes/claims relative to the contract? (If you answered “YES”, please provide an explanation).

17. Has the Contractor demonstrated the ability to correct any of the problems for questions 14 through 16? (If you answered “YES”, please provide an explanation).

QUALITY OF SERVICES (CONTINUED)

18. Has the contract been terminated for default? YES NO N/A

19. Has an election ever been made to not exercise an option due to the

Contractor’s poor performance? (If you answered “YES”, please provide an explanation).

BUSINESS RELATIONS

20. Did the Contractor satisfactorily manage subcontracts? YES NO N/A

21. Have there been any labor disputes? (If you answered “YES”, please provide an explanation).

22. Have there been any violations of Public Law, especially the Service

Contract Act? (If you answered “YES”, please provide an explanation).

23. Did the Contractor consistently provide prompt and courteous service? YES NO N/A

BUSINESS RELATIONS (CONTINUED)

24. Did the Contractor promptly and courteously resolve customer complaints? YES NO N/A

25. Did the Contractor’s actions show an overall commitment to customer satisfaction?

26. Did the Contractor satisfactorily provide overall cooperation relative to this contract?

27. How would you rate the integration and coordination of all activity needed to perform this contract?

28. Did you feel that the Contractor’s overall performance was satisfactory? YES NO N/A

29. Would you award similar contracts to this Contractor? YES NO N/A

REMARKS:

Please use this space if you needed more room than provided under the question. Label the remark with the applicable question number that it relates to.

REFERENCES

Please list other known references regarding the Contractor’s performance:

TELEPHONE/

NAME ADDRESS FAX NUMBER