SOW Postal Metering Machine FA480326Q0075.pdf

Solicitation/Award # Name of Service/Work

CUI

PERFORMANCE WORK STATEMENT (PWS)

FOR

OFFICIAL POSTAL CENTER POSTAGE METER LEASE AND MAINTENANCE

20 FSS/FSVP

Solicitation/Award # Name of Service/Work

TABLE OF CONTENTS

1. Scope/Description of Work

1.1 Specification of Work/Data Requirements

1.2 Description of Deliverable Products/Services

2. Location of Work, Period of Performance, all key participants.

3. General Information

4. Applicable Performance Standards/Documents

5. Special Requirements

Solicitation/Award # Name of Service/Work

1. Scope/Description of Work

This Performance Work Statement (PWS) defines the requirement for the procurement, delivery, installation, and training for a new mailing system. The contractor shall provide all necessary hardware, software, services, and training to deliver a fully functional mailing solution.

1.1 Specification of Work/Data Requirements

A. Hardware Capabilities:

• High-end range Mailing System capable of processing up to 300 letters per minute. (Estimated base volume: 800 Monthly/10K Annual Mail Volume.

• Feeder that accommodates mail up to 1-inch thick.

• Weigh In Motion (WIM) Scale and one (1) 70 lb external scale.

• Remote label printer and report printer.

• Conveyor stacker.

• All required peripherals, including PC and screen.

• Physical Constraints: Equipment must operate on standard [USA voltage standard and USA type A/B plugs] power and fit within a [ 8.8ft x 2.6ft] workspace.

B. Software ("Smart Software") & IT Cybersecurity:

• Cloud-based software for accounting, shipping, mailing, reporting, and tracking supporting up to [6 Users] concurrent users.

• Auto-import of all carrier rates from the United States Postal Service (USPS) and other carriers.

• "Best way shipping" analysis feature, standard data export options, and email alerts with delivery verification reports.

• Network: The provided PC and software will connect via [standard commercial internet line (spectrum)]

• Cybersecurity: Cloud-based solutions must meet federal security standards (e.g., FedRAMP authorization) if processing Government data.

C. Services & Support:

• Installation, smart configuration of the system, and "Smart training" for government personnel.

• Ongoing meter rental and annual software care/updates.

Solicitation/Award # Name of Service/Work

• Annual service and maintenance, to include an on-site Service Level Agreement (SLA) of [Same day either virtually or physically] for inoperable equipment.

• Provision of standard consumables (e.g., ink, meter tape) required for operation [Provided by the government].

1.2. Description of Deliverable Products/Services

The contractor shall deliver the following:

• Fully installed and configured Smart Software.

• On-site training for all system operators.

• Annual service and software support

2. Location of Work, Period of Performance, all key participants.

• Location of Work: The work shall be performed at Shaw Air Force Base, SC in the Official Mail Center.

• Period of Performance: The period of performance will commence upon contract award and will include a base year for annual service, meter rental, and software care, with subsequent option years to be defined in the contract.

• Key Participants:

• Government: 20th Contracting Squadron, Shaw Air Force Base & 20th Force Support Squadron

3. General Information

This is a non-personnel services contract to provide a complete mailing system, including purchase, installation, training, and recurring maintenance.

• Contractor Responsibilities: The contractor shall be responsible for all aspects of delivering and maintaining the mailing system as described in Section 1. This includes scheduling the delivery, installation, and training with the government point of contact.

• Hours of Operations: Contractor performance of on-site work shall be conducted during normal base operating hours, typically 0730-1630 Monday through Friday, excluding Federal holidays.

• Recognized Holidays: The contractor is not required to perform work on Federal holidays.

• Base Closure: In the event of a base closure due to weather, security, or other emergencies, the contractor shall not be permitted on the installation.

Solicitation/Award # Name of Service/Work

4. Applicable Performance Standards/Documents

• The system shall meet all current and future United States Postal Service (USPS) requirements for Intelligent Mail Indicia (IMI) technology.

5. Special Requirements

• Security: Contractor employees may be required to undergo background checks to be granted access to the installation. All contractor personnel shall comply with Shaw Air Force Base security policies and procedures.

• Pass and Identification Requirements: The contractor shall be responsible for obtaining all necessary passes and identification for its employees to access the worksite.

• On-base restrictions/policies: The contractor and its employees shall adhere to all on-base policies, including traffic laws, speed limits, and restrictions on the use of cell phones while driving.

• Training: The contractor shall provide comprehensive on-site training to government personnel on the operation and maintenance of the new mailing system.