SOW - Configuration Management (CM) Virtual Training.pdf

Air Force Lifecycle Management Center

AFLCMC/C3CO

SAE EIA 649C Configuration Management (CM) Certification Virtual Training

Statement of Work (SOW)

19 May 2025

1.0. PURPOSE AND SCOPE

The purpose of this contract is to procure training by an Instructor that is certified to provide Virtual classroom instruction in SAE EIA 649C CM Certification. Students attending the SAE EIA 649C CM Certification training class will use the lessons learned during classroom instruction to provide and maintain Configuration and Change Management for the Air Operations Center Weapon System (AOC-WS).

2.0. REQUIREMENT(S)/DESCRIPTION OF SERVICE(S)

2.1. The contractor shall provide an Instructor that is certified to provide Virtual Classroom instruction on SAE EIA 649C CM Certification. Period of performance (PoP) shall be contract award plus 12 months.

2.2. Subject Description(s)

2.2.1. SAE EIA-649C Configuration Management is a certification course that explains the importance of industry standard and provides classroom instruction on how to apply these standards. The course will address the full standard and each student shall receive a licensed PDF copy of the latest version of ANSI/EIA-649C National Consensus Standard for CM. The training will cover the 649C functions: (a) planning and management, (b) configuration identification, (c) configuration change management, (d) configuration status and accounting, and (e) configuration verification and audit, as well as how these are applied in the AOC environment. The instructor will be expected to lead discussions on practical ways these principles are addressed in the

AOC.

2.3. The training shall support (3) classes as follows:

2.3.1. Virtual classes, in Base Year and Option Year 1 (OY1):

Two (2) virtual class shall be 4 hours per day for 5 days, Mon-Fri, delivered Eastern Standard Time (EST) Zone and start in the morning (estimate 8 am).

One (1) virtual class shall be 4 hours per day for 5 days, Mon-Fri, delivered Pacific Standard Time (PST) Zone and start in the morning (estimate 8 am).

2.3.2 Virtual classes, in OY2 through OY4:

One (1) virtual class shall be 4 hours per day for 5 days, Mon-Fri, delivered Eastern Standard Time (EST) Zone and start in the morning (estimate 8 am).

One (1) virtual class shall be 4 hours per day for 5 days, Mon-Fri, delivered Pacific Standard Time (PST) Zone and start in the morning (estimate 8 am).

2.4. In virtual environment, the contract shall support three SAE EIA 649C CM Certification training classes, held Mon-Fri. The contractor shall provide the virtual environment that allows for govt employees to log in/attend via government or personal laptops with video and audio interaction. All registration information shall be provided NLT 5 working days before class start.

2.4.1. The contractor shall confirm that personnel attending the class shall have access to the training class environment with Government or personal computers.

2.4.2 The contractor shall provide the minimum system requirements (required web, browser and collaboration software access, system computer and camera) needed computers to access the training class environment.

2.5. The contractor shall confirm that virtual classes shall be held in the specified time zone (morning start time is flexible) identified in paragraph 2.3 and provide a daily schedule to include scheduled lunch and reconstitution breaks.

2.6. The contractor shall confirm that all training materials (required instructor laptops, software, courseware, curriculum and lab manuals) shall be provided by the contractor to support the training classes. At least 5 days prior to class start date, training materials shall be emailed to personnel attending the class.

2.7. The contractor shall confirm and provide course syllabus, on company letterhead, for personnel completing the classes.

2.8. The contractor shall confirm and provide training certificates of completion, on company letterhead, for personnel successfully completing the classes. Training certificates shall be emailed to the students after class completion.

2.9. The contractor shall confirm and provide (if applicable) the number of Continuing Education Units (CEU’s).

2.10. The contractor shall provide an additional copy of all training material to be used as reference material by government personnel.

2.11. The contractor shall provide customer feedback/satisfaction reports for all trainees as well as an end-of-course 25 question test on the principles covered; with 86% the passing grade

2.12. The contractor shall coordinate with the AOC Program Office CM Team, to ensure all training will be completed within the Period of Performance.

2.13. The contractor shall demonstrate that the training material used to support the virtual classroom environment is representative of the environment that configuration management, system administration and network administration personnel would experience while working with hardware/software in the field.

2.14. The contractor shall demonstrate the ability to instruct 30 students per class with an Instructor that is certified to provide SAE EIA 649C CM Certification training classes.

2.15. The contractor shall demonstrate the ability to independently create the virtual classroom environment to accomplish training. Access to the contractor’s virtual environment shall be provided to the students 5 days prior to class start date.

2.16. The government will contact the vendor NLT 10 business days before a class is scheduled to start. Once the class is scheduled, the contractor will complete the requested training on the date mutually agreed upon between the government and the contractor.

2.17. The contractor shall provide confirmation that there are no contractor cancellation fees in the event the government cancels a scheduled class due to deployments, military exercises, contingencies, or other mission requirements.

2.18 The contractor shall refrain from any class scheduling over the eleven Federal holidays (New Years Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas).

3.0. CONTRACTUAL REQUIREMENTS

3.1. Place of Performance. Training classes in paragraph 2.3 shall provide classroom instruction in a virtual environment.

3.1. Section 508 of the Rehabilitation Act

The Contractor shall meet the requirements of the Access Board’s regulations at 36 CFR Part 1194, particularly 1194.22, which implements Section 508 of the Rehabilitation Act of 1973, as amended. Section 508 (as amended) of the Rehabilitation Act of 1973 (20 U.S.C. 794d) established comprehensive requirements to ensure: (1) Federal employees with disabilities are able to use information technology to do their jobs, and (2) members of the public with disabilities who are seeking information from Federal sources will be able to use information technology to access the information on an equal footing with people who do not have disabilities.

3.2. Computer and Network Access Requirements

Contractor personnel shall not be granted access to US Government systems or communication infrastructure. Any computer-based training shall be hosted on training platforms provided by the contractor.

3.3. Reporting Requirements

The contractor shall comply with requirements from AFI 71-101, Volume-1, and Criminal Investigations, and Volume-2 Protective Service Matters. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information.

4.0. SERVICES SUMMARY (SS).

The performance threshold should be successful accomplishment of the end of course review of the 649C standards and receipt of satisfactory student feedback/surveys. A government representative will attend the end of course review and assess all surveys as the method of government surveillance and confirmation of services provided.

Procedures as set forth in the Federal Acquisition Regulation (FAR) 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

The government will review the passing rate of the students to assess completion of a successful training event.