SOW Attachment 2_Years 2-10 Operating Plan.docx

DOCX document 36 KB Posted

Attached to
Campus Dining Services
Solicitation number
71-71-Q2024-09
Issued by
Robeson County, Raleigh City, North Carolina

About this file

This document is an attachment to the Scope of Work (SOW) for the Dining Services Program at the University of North Carolina at Pembroke (UNCP). It outlines the draft Years 2-10 Operating Plan for the program, which is intended to be a living document that can be revised as needed.

The Operating Plan covers various aspects of the Dining Services Program, including service locations, service days and hours, proposed menus and pricing for retail dining, catering services, summer conferences, concessions, and early semester meals. It also details the meal plans and pricing, key program innovations and new initiatives, capital improvement and smallwares investments, marketing initiatives, employee engagement initiatives, sustainability initiatives, nutrition/wellness plan initiatives, pro forma financial projections, and updated inventories of food service equipment, smallwares, and technology. Additionally, the document outlines the agreed-upon Key Performance Indicators and Scorecard for the program.

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UNIVERSITY OF NORTH CAROLINA AT PEMBROKE OF NORTH CAROLINA AT PEMBROKE

DINING SERVICES PROGRAM

Attachment 2 – DRAFT Years 2-10 Operating Plan

This Attachment supplements Exhibit A Scope of Work (“SOW”) as it relates to the current operating plan for the Dining Program.

As defined in the SOW, the Operating Plan is a digital record set that documents important information and decisions taken about the Program. The Operating Plan is intended to be a “living document” that may be revised at any time upon mutual agreement of the Parties without necessitating an amendment to the Agreement or SOW. The Operating Plan will be kept complete and current always by the Parties.

1) Services

a) Service Locations

b) Service Days

c) Service Hours

2) Proposed Menus and Pricing

a) Retail Dining

b) Catering Services

c) Summer Conferences

d) Concessions

e) Early Semester Meals

3) Meal Plans

a) Meal Plans and Pricing

b) Supplier Meal Plan Daily Rates

4) Key Program Innovation/New Initiatives

5) Capital Improvement and Smallwares Investments

6) Marketing Initiatives

7) Employee Engagement Initiatives

a) Training

b) Recruitment and Retention

c) Student Hiring & Development Objectives

8) Sustainability Initiatives

9) Nutrition/Wellness Plan Initiatives

10) Pro forma Financial Projections (Annual Operating Budget)

11) Updated Inventories

a) Food Service Equipment

b) Smallwares

c) Technology

12) Agreed Key Performance Indicators & Scorecard UNCP SOW Attachment 2 –Operating Plan Page 1 of 4

File details come from the government source that posted it. Updated .