SOW_Appendix B_DHS SS_ (All DHS Components) X-Ray Large Parcel Requirements_27OCT2021.xlsx

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Draft Request for Quote -Department of Homeland Security Strategic Sourcing Contract for X-Ray Baggage/Packages, X-Ray Large Parcel, X-Ray Pallet.
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70B03C22Q00000014
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Req. #Capability Matrix DHS SS: X-Ray Large Parcel - RequirementsThreshold (T)Objerctive (O)End User Feedback: Total (11)Priority: HIGH- MEDIUM-LOW- N/ACBP / Los Angeles FOCBP/ HidalgoUSSS & USCISCBP / Detroit FOCBP / San Juan FOCBP/ANCCBP/ Miami Trade 1CBP/ AP SeattleCBP/Seattle FOCBP/ Baltimore FOCBP/ New Orleans FO
1System DetectionSystem Detection
1.1Shall utilize X-Ray technology to provide real-time images of baggage / parcels that are continuously conveyed through the system/enclosure.(T=O)N/A
1.2Shall be able to detect contraband to include, but not limited to, weapons, plastic explosives, illegal drugs, agricultural products, currency, and weapons of mass destruction secreted inside large/ bulky size parcels.(T=O)N/A
2ImagingImaging
2.1DV CapabilitiesShall have dual-view capability to show objects from different perspectives. Accommodate automated threat recognition algorithm currently under development or multiplexing capability to separate viewing and threat analysis. (Applicable to systems equipped with DV capabilities)(T=O)N/A
2.2DV CapabilitiesShall be capable of imaging top, side, or other views simultaneously to provide a complete perspective of complex baggage, packages and parcels. These images shall have the ability to be superimposed on one monitor without operator intervention. (Applicable to systems equipped with DV capabilities)(T=O)N/A
2.3DV CapabilitiesShall be able to discriminate organic from inorganic objects. (Applicable to systems equipped with DV capabilities)(T=O)N/A
2.4DV CapabilitiesShall be able to discriminate variable densities within objects. (Applicable to systems equipped with DV capabilities)(T=O)N/A
2.5Shall be capable of automatic image archiving/retrieval capability (25,000 images) and archiving into the system’s threat library.(T=O)N/A
2.6System image format shall be Nonproprietary such as Joint Photographic Expert Group (JPEG) or Bit Map (.bmp), allowing saving with discrete file names.(T=O)N/A
2.7Shall be able to enhance brightness (variable brightness).(T=O)N/A
2.8Systems imaging shall be equipped with inspection tools to provide image clarity.(T=O)N/A
2.9.Shall be equipped with software enhancement capability for automated threat recognition to a bio-threat image library.(T=O)N/A
3OperationalOperational
3.1Able to operate 24 hours per day 7 days per week, 365 days per year. The Inherent System Availability shall be a minimum of 0.9900 based on the model: Ai = MTBF / MTBF + MTTR. Where: Ai= Inherebnt Availability; MTBF= Mean Time Between Failures; MTTR= Mean Time To Repair (time duration from noticification of repair activity until the system is returned to service ready status). Ai =99.00% MTBF= 1000 hoursAi =99.00% MTBF > 1000 hours MTTR includes time to start / warm up system before operational in all environments8HIGH
3.2Shall be capable of continuous operation of 24/7/365.(T=O)7HIGH
3.3When applicable, system Side X-Ray Generator shall be removable, the full equipment shall be no greater than 59” wide with the side generator removed to facilitate equipment delivery.(T=O)N/A
3.4Shall be equipped with mounted casters for relocations by means of pushing or pulling (relocatable system).(T=O)N/A
4EnvironmentEnvironment
4.1Able to operate within a wide range of temperature and humidity conditions.The system shall operate under environmental conditions without deteriorating performance. The system shall be able to operate in ambient temperatures ranging from 32°F to 104°F.The system shall operate under environmental conditions without deteriorating performance. The system shall be able to operate in ambient temperatures ranging from 20°F to 115°F.7HIGH
4.2Able to withstand storage in extreme temperatures without delaying boot up time to resume operations.The system shall be able to store at ambient temperatures ranging from -4°F to 122°F and Relative humidity levels ranging from 5% to 95% (noncondensing).(T=O)N/A
5Imaging PerformanceImaging Performance
5.1Comply with ASTM F792-08 standards. (Standard Practice for Evaluating the Imaging Performance of Security X-Ray Systems) or equivalent.(T=O)N/A
6Health and SafetyHealth and Safety
6.1The system shall comply with the 21 CFR § 1020.40 - Cabinet x-ray systems.(T=O)N/A
6.2All systems shall have an operator presence sensor (preferred) or foot mat, which will halt system operations if the operator is not present at the operator station.For continuous operation, the presence sensor should be configurable to be overridden by the X-Ray operator3LOW
6.3Shall be equipped with three (3) Emergency stop switches (at each tunnel opening and on operator’s workstation).E-Stop buttons shall be on X-Ray operator's side. To prevent accidental activation by the travelers.4MEDIUM
6.4To prevent potential injuries and damages, all systems shall have an exit conveyor safety roller assembly meeting up with peripherals (e.g., roller table or baggage slide) or existing CBP infrastructure (e.g., a steel inspection table or ball table); a trip tray shall not be used.(T=O)N/A
7PowerPower
7.1System Power Requirements shall not exceed 115 VAC, 60Hz, 20 Amps max (including angled input belt).(T=O)N/A
8ConnectivityConnectivity
8.1Shall be capable of connecting to a local area network (LAN) to allow for future enhancements and shall comply with CBP standards (DHS 4300 A policy) for network connectivity, with the ability to disable when not in use.(T=O)N/A
9Computer StationComputer Station
9.1Computer shall be equipped with on-screen color enhancements to illustrate specific materials based on density.(T=O)N/A
9.2Shall be equipped with the latest version of Windows 10-64bit Operating Systems.(T=O)N/A
9.3Shall have dual monitors, horizontal and vertical views measuring ≥ 21" and < 32" with USB expansion ports.Shall have dual monitors with touch screen function and High Definition8HIGH
9.4Shall be capable of automatic image archiving/retrieval capability (25,000 images) and archiving into the system’s threat library.(T=O)N/A
10X-Ray Large Parcel Systems (Capabilities and overall dimensions per DHS Components)X-Ray Large Parcel Systems
10.1Type 1: Seeking Large Parcel systems with Dual View capabilities overall dimensions- (CBP Requirements)(T=O)N/A
10.1.1Length x Width x HeightLength x Width x Height ≤ 168” Long x 63” Wide x 87” High(T=O)N/A
10.1.2WeightWeight ≤ 4,100 lbs.(T=O)N/A
10.1.3Tunnel AppertureTunnel Apperture > 39.4” Wide x 39.4” HighAccessible panel on the side to retrieve items that fall or become trapped inside the tunnel.5MEDIUM
10.1.4Conveyor Belt LoadConveyor Belt Load ≥ 360 lbs.(T=O)N/A
10.1.5.Conveyor Belt HeightConveyor Belt Height ≤ 14" measured from the floor(T=O)N/A
10.1.6High Resolution and Penetration RequirementsSystem shall be capable of a target resolution up to 38 AWG and steel penetration up to 35 mm.(T=O)N/A
10.1.7X-Ray Large Parcel with Dual View CapabilitiesX-Ray Large Parcel system (Req.10.1.1, 10.1.2, 10.1.3, 10.1.4, 10.1.5 and 10.1.6) shall have Dual View Image (See Req. ID# 2.1, 2.2, 2.3 and 2.4)(T=O)N/A
10.2Type II: Seeking Large Parcel Single View systems with overall dimmentions (USCIS & USSS Requirements)
10.2.1Length x Width x HeightLength x Width x Height ≤ 142” Long x 51” Wide x 77” High(T=O)N/A
10.2.2WeightWeight ≤ 2,050 lbs.(T=O)N/A
10.2.3Tunnel AppertureTunnel Apperture > 39.4” Wide x 39.4” High(T=O)N/A
10.2.4Conveyor Belt LoadConveyor Belt Load ≥ 440 lbs.(T=O)N/A
10.2.5Conveyor Belt HeightConveyor Belt Height ≤ 30.5" measured from the floor(T=O)N/A
10.2.6High Resolution and High Penetration RequirementsX-Ray Large Parcel Single View system (Req. 10.2.1, 10.2.2., 10.2.3, 10.2.4 and 10.2.5) shall be capable of a target resolution penetrationup to 38 AWG and steel penetration up to 37mm.(T=O)N/A
11Conveyor Belt
11.1Conveyor belt shall have heavy duty roller bearings and motor.Conveyor Belt Speed:shall be capable of ≥ 0.2 m/sec of contiuous movement and shall provide the user the ability to alternate between forward and reverse modes.(T=O)N/A
11.2Shall be equipped with a continuous mode (forward and reverse).(T=O)N/A
11.3Shall have an imager counter that indicates system usage / total numbers of scanned items.Shall have two (2) sets of counters. One for the life span of the system that cannot be changed and one that can be changed/cleared hourly for hourly tracking purpose.8HIGH
12Design Requirements
12.1Small Scale gamma ray interferenceSystem shall not interfere with radiation portal monitor gamma-ray detection operations. Any shielding structures must be part of the unit cost and not interfere with safe transit of the area. System operation shall not increase the background gamma-ray dose rate at 10 ft. in all directions from the outer sides of the system by more than 1.0 µR/hr. This includes scanning a continuous stream of packages ranging in size from the system minimum to the system maximum. The non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM) at the Site Acceptance Test (SAT).(T=O)N/A
12.2Have imaging system technology that does not rely on radioactive isotopes.System is based on X-Ray Dual View technology.(T=O)N/A
12.3Have acceptable dose rates levels for public safety and cabinet x-ray systems.Dose rates are less than 0.5 µR/hour at 2 inches from the cabinet surface (shall fully comply with all current and any new applicable federal health and safety regulations, including 21 CFR 1020.40; 49 CFR 1544.211 (e) 3; and CFR, Title 29, Section 1910 (2012).(T=O)N/A
12.4Have safety features (interlocks (access panel and operational), indicators and controls, auto termination, and labeling) as required by 21 CFR 1020.40 and 10 CFR 20.1601 and 1602 and safety panels.Meets 21 CFR 1020.40 and 10 CFR 20.1601 and 1602 regulation requirements. Safety Interlocks cannot be disabled or overridden by an operator for any reason. "Emergency Stop” switches/buttons at each tunnel opening and on operator’s workstation. Safety panels to safeguard passengers from hazards, such as moving parts, pinch points, and potential radiation.(T=O)N/A
12.6Have proper information formatting.Is N.25 compliant (Version1.5.0.6 and the ICD v4) and be compatible with the CBP Device Table described in the CBP Interface Control Document dated January 10, 2010(T=O)N/A
12.7Have an operator’s station accompanying each scanning system.Each operator station includes a desk, chair, required computer with a Windows 10 or greater Operating System, two (2) high-resolution monitors with adjustable viewing angles, keyboard, mouse, imaging software. Confirgured with seatting or stand up positions operations at no cost to the Government.(T=O)N/A
13Software & Training:
13.1Software universal across all platforms.(T=O)N/A
13.2Training program universal across all platforms.(T=O)N/A
14Lifecycle and Sustainment Support
14.1Warranty Services:Contractor shall provide one (1) year of warranty services for each deployed, installed and accepted system. Warranty services period of performance shall start upon each system acceptance date.Contractor shall provide five (5) years of warranty services for each deployed, installed and accepted system. Warranty services period of performance shall start upon each system acceptance date.4MEDIUM
15Compliance - Acceptability - Testing
15.1First Article Test:Required First Article Testing Support Required Factory Testing Support.(T=O)N/A
15.2Factory Test:Contractor is required to provide support to Factory Testing.(T=O)N/A
15.3Site Acceptance Test (SAT):Non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM) during SAT functionality test.(T=O)N/A
15.3.1System shall have a minimum 36 AWG wire resolution (ASTM F-792-08) verified during SAT functionality test.(T=O)N/A
15.4Compliance:Contractor shall provide documentation to demonstrate compliance to all DHS and CBP regulations with Proposals.(T=O)N/A
15.4.1System shall comply with CBP Information Systems Security Policies and Procedures Handbook, HB 1400-05D (Latest Revision).(T=O)N/A
15.4.2System shall comply with DHS Sensitive Systems Policy Directive 4300A, v13.1 or Latest Version.(T=O)N/A
15.4.3DHS Sensitive Systems Handbook DHS 4300A, v12.0 or Latest Version.(T=O)N/A
16User Interface
16.1Auditory and visual alarms shall clearly and unambiguously be understood to the user as the triggering condition, which produces the alarm.Detector alarms must be designed in compliance with the criteria in ANSI/ISA 18.2 (Management of Alarm Systems for the Process Industries).(T=O)N/A
16.2Alarms shall be capable of being reset after activation.There shall be a manual reset of all alarms(T=O)N/A
16.3When several different audio signals are to be used to alert an operator to different types of conditions (threat detection, type of material detected, fault detection), discriminable differences in intensity, pitch, beats and harmonics, or temporal patterns shall be provided.Audible alarms shall be distinguishable one from another.(T=O)N/A
16.4The frequency range of auditory alarms shall be such that the user will reliably hear the alarm.The frequency range of audible alarms shall be between 200 and 5,000 Hz.The frequency range of audible alarms shall be be between 500 and 3,000 Hz.4MEDIUM
16.5Audio signals shall be loud enough to be heard and understood through ambient noise and user garments (e.g., parka hood, NBC protective hood, hearing protective devices) covering the ears of the listener. Audio warning signals should not be of such intensity as to cause discomfort. Levels should not exceed 185 dB at the ear of the listener.Auditory alarm intensity levels shall not exceed 85 dB at the ear of the listener.The frequency range of audible alarms shall not exceed 80dB at the ear of the listener.4MEDIUM
16.6Elements of the user interface include controls, controllers, displays, graphical user interface (GUI) display elements, keyboard, selection control device (mouse, light pen, touch screen), control-display arrangements, displayed information, visual and auditory alarms, labels and markings, procedures, workflows, color codes, display size, provisions for user interaction with automation, decision aids, on-line help, memory aids, accessibility features for maintenance access, equipment design for maintainability, and connectors.The elements of the user interface shall be designed for usability and minimization of human errors and accidents for users for all operating and environmental conditions by ensuring that the design complies with the HSI design standards in MIL-STD-1472H.(T=O)N/A
16.7User interface arrangements (e.g., display screen and control/display arrangement, and format) shall provide the user with a common look and feel across applications, and elements of the user interface shall be standardized to optimize user performance.User errors in performing mission critical tasks shall not exceed 5%.User errors in performing mission critical tasks shall not exceed 1%.5MEDIUM
16.8The System shall be operable with minimal training.Time to train should be performance based rather than based on a time criterion. Training shall be terminated when a trainee meets 100% of learning objectives.(T=O)N/A
16.9The user shall effectively, consistently, and safely perform the mission critical tasksShall be able to perform the mission critical tasks by users in the range of the 10th percentile female to the 90th percentile male.Shall be able to perform the mission critical tasks by users in the range of the 5th percentile female to the 95th percentile male.3LOW
16.10.The System shall be able to maintain detection sensitivity with a minimum of false alarms when exposed to background changes that occur during use.False alarms shall be reduced through user interaction with the sensor.False alarms shall be reduced through design of the sensor.3LOW
16.11All external controls, displays, and adjustments shall be identified with identification labels as to function.Control labeling shall be easy to read under all expected illumination conditions.(T=O)N/A
16.12Controls shall be operable in all environmental conditions.Controls activation shall not be impacted by the user wearing gloves.(T=O)N/A
16.13Brightness of displays shall be controllable by the user.The System shall provide a User Interface where the display is dimmable to zero screen light emission, and the operator is always aware that absence of a visual signal on the display is due to that fact that the display has been dimmed to zero rather than display failure.(T=O)N/A
16.14Display icons shall be immediately recognizable by the user community.If icon meaning depends on user memory, are not immediately recognizable, it shall be accompanied by a label.(T=O)N/A
16.15Where appropriate, the amount of textual information displayed shall be minimized to limit the amount of reading required by the user.Reading text shall not place a workload burden on the user.(T=O)N/A
17Peripherals:Peripherals:
17.1Roller TablesRoller tables shall have the same width measurement of the conveyor belt of the X-Ray Lf. Parcel systems as described for both DV and SV configurations. The roller tables shall be available in varying lengths 1.5-meter, 1.0 meter and 0.5 meter. The rollers shall be capable of sliding soft-sided baggage over the surface area with minimal effort. Roller tables assist the transfer of baggage/parcels exiting the X-Ray system’s conveyor belt onto secondary inspection stations. Roller tables shall be free standing and capable of being secured to the floor, to the X-Ray system, as well as to other roller tables, if applicable. The roller table shall extend across the entire frame width. Roller tables shall have removable guarding characteristics to prevent parcels from slipping off to the sides. The rollers shall be capable of sliding soft-sided baggage over the surface area with minimal effort. The roller table’s height shall be the same height indicated for both DV and SV configurations ( Req. #10.1.1 and 10.2.1) with fixed feet (no casters) measured from floor to roller top. The rollers’ spacing shall not exceed one inch. The roller table maximum load weight capacity shall be ≥ pounds for all lengths. The roller table shall last the life of the X-Ray system.(T=O)N/A
17.2Safety PanelsSafety panels shall be strong enough to support travelers that lean against to gain levearage in other to place or retrieve their items from the system. The safety panels are approximately 2 feet and 4 feet in length and shall reach from floor (no more than 3 inches above floor level) to at least 48" tall and shall be able to be combined and secured together for extended lengths as required by location installation. Safety Panels shall be affixed to the system securely on both ends of each panel and shall not require attachment to the floor. Safety panels shall be capable of being secured to port infrastructure on installations without a roller table or gravity slide. The safety panels/dividers shall be made of durable materials to last the life of the X-Ray System.(T=O)N/A
17.3Anccillary conveyor equipment (as needed).When applicable, if the conveyor system is located near ground-level and accompanied with roller or motorized conveyors the same width of the large parcel scanner's conveyor belt at the entrance and exit of the system and able to slide soft-sided items.(T=O)N/A
17.4Additonal WorkstationAdditonal workstation shall be available as an option to provided as ancillary work space.(T=O)N/A

All End Users

End User Feedback:11CBP / Los Angeles FOCBP/ HidalgoUSSS & USCISCBP / Detroit FOCBP / San Juan FOCBP/ANCCBP/ Miami Trade 1CBP/ AP SeattleCBP/Seattle FOCBP/ Baltimore FOCBP/ New Orleans FO
Req. #Capability Matrix DHS SSCV X-Ray Large Parcel - RequirementsThreshold (T)Objerctive (O)# End User provided feedbackReq. #Priority (High)CommentsPriority (High)Req. #CommentsPriority (High)Req. #CommentsPriority (High)Req. #CommentsPriority (High)Req. #CommentsPriority (High)Req. #CommentsPriority (High)Req. #CommentsPriority (High)Req. #CommentsPriority (High)Req. #CommentsPriority (High)Req. #CommentsPriority (High)Req. #Comments
1System DetectionSystem Detection111111111111
1.1Shall utilize X-Ray technology to provide real-time images of baggage / parcels that are continuously conveyed through the system/enclosure.(T=O)N/A1.1X1.1CT technology would be useful for baggage secondary, CES, and Int'l Mail Facilities locations.1.1Please clarify. Will system have a camera with real-view capabilities? If not, then recommeded. This will allow for identifying specific baggage that will be inspected.X1.1X1.1X1.1X1.11.1X1.11.1X1.1X1.1
1.2Shall be able to detect contraband to include, but not limited to, weapons, plastic explosives, illegal drugs, agricultural products, currency, and weapons of mass destruction secreted inside large/ bulky size parcels.(T=O)N/A1.2X1.21.2X1.2X1.2X1.2X1.21.2X1.21.2X1.2X1.2
2ImagingImaging222222222222
2.1DV CapabilitiesShall have dual-view capability to show objects from different perspectives. Accommodate automated threat recognition algorithm currently under development or multiplexing capability to separate viewing and threat analysis. (Applicable to systems equipped with DV capabilities)(T=O)N/A2.1X2.12.1Recommend montiors with touch screen function2.1X2.1X2.1X2.12.1X2.1X2.1X2.1X2.1
2.2DV CapabilitiesShall be capable of imaging top, side, or other views simultaneously to provide a complete perspective of complex baggage, packages and parcels. These images shall have the ability to be superimposed on one monitor without operator intervention. (Applicable to systems equipped with DV capabilities)(T=O)N/A2.2X2.2CT technology would be useful for baggage secondary, CES, and Int'l Mail Facilities locations.2.2Recommend montiors with touch screen function2.2X2.2X2.2X2.22.2X2.2X2.2X2.22.2
2.3DV CapabilitiesShall be able to discriminate organic from inorganic objects. (Applicable to systems equipped with DV capabilities)(T=O)N/A2.3X2.32.3Recommend montiors with touch screen function2.3X2.3X2.3X2.32.3X2.3X2.3X2.32.3
2.4DV CapabilitiesShall be able to discriminate variable densities within objects. (Applicable to systems equipped with DV capabilities)(T=O)N/A2.4X2.42.4Recommend montiors with touch screen function2.4X2.4X2.4X2.42.4X2.4X2.4X2.42.4
2.5Shall be capable of automatic image archiving/retrieval capability (25,000 images) and archiving into the system’s threat library.(T=O)N/A2.52.52.52.5X2.52.5X2.52.5X2.5X2.5X2.52.5
2.6System image format shall be Nonproprietary such as Joint Photographic Expert Group (JPEG) or Bit Map (.bmp), allowing saving with discrete file names.(T=O)N/A2.6X2.62.6X2.6X2.6X2.6X2.62.62.6X2.6X2.6X2.6
2.7Shall be able to enhance brightness (variable brightness).(T=O)N/A2.7X2.72.7X2.7X2.7X2.7X2.72.72.7X2.7X2.7X2.7
2.8Systems imaging shall be equipped with inspection tools to provide image clarity.(T=O)N/A2.8X2.82.8X2.8X2.8X2.8X2.82.82.8X2.8X2.82.8
2.9.Shall be equipped with software enhancement capability for automated threat recognition to a bio-threat image library.(T=O)N/A2.9.X2.9.2.9.2.9.2.9.X2.9.X2.9.2.9.2.9.2.9.X2.9.2.9.
3OperationalOperational333333333333
3.1Able to operate 24 hours per day 7 days per week, 365 days per year. The Inherent System Availability shall be a minimum of 0.9900 based on the model: Ai = MTBF / MTBF + MTTR. Where: Ai= Inherebnt Availability; MTBF= Mean Time Between Failures; MTTR= Mean Time To Repair (time duration from noticification of repair activity until the system is returned to service ready status). Ai =99.00% MTBF= 1000 hoursAi =99.00% MTBF > 1000 hours MTTR includes time to start / warm up system before operational in all environments83.1X3.13.1X3.1X3.1The ability to operate 24/7/365 in outside (extreme weather) environments is of the utmost importanceX3.1X3.13.1X3.1X3.1X3.13.1
3.2Shall be capable of continuous operation. Usual duty cycle: 16 hours of continuous daily operation. Peak period duty cycle: 24 hours per day for 2 weeks.Shall be capable of continuous operation of 24/7/365.73.2X3.23.2X3.2X3.2Must be capable of 24/7/365 scanning and useX3.2X3.2X3.23.2X3.2X3.23.2
3.3When applicable, system Side X-Ray Generator shall be removable, the full equipment shall be no greater than 59” wide with the side generator removed to facilitate equipment delivery.(T=O)N/A3.33.33.33.33.3X3.33.33.33.33.3X3.33.3
3.4Shall be equipped with mounted casters for relocations by means of pushing or pulling (relocatable system).(T=O)N/A3.43.43.43.4X3.43.43.43.43.4X3.4Unless the machine is permanently hardwiredX3.43.4
4EnvironmentEnvironment444444444444
4.1Able to operate within a wide range of temperature and humidity conditions.The system shall operate under environmental conditions without deteriorating performance. The system shall be able to operate in ambient temperatures ranging from 32°F to 104°F.The system shall operate under environmental conditions without deteriorating performance. The system shall be able to operate in ambient temperatures ranging from 20°F to 115°F.74.14.14.1X4.1X4.1System should be capable of running at Northern border land border POEs in sub-freezing temperatures.X4.1X4.14.14.1X4.1Depending on installation location, there may be times when temperatures may be below 32 degreesX4.1X4.1
4.2Able to withstand storage in extreme temperatures without delaying boot up time to resume operations.The system shall be able to store at ambient temperatures ranging from -4°F to 122°F and Relative humidity levels ranging from 5% to 95% (noncondensing).(T=O)N/A4.24.24.24.2X4.2System should be able to "boot up" quickly when stored at cold temperatures.X4.2X4.24.2X4.2X4.2X4.24.2
5Imaging PerformanceImaging Performance555555555555
5.1Comply with ASTM F792-08 standards. (Standard Practice for Evaluating the Imaging Performance of Security X-Ray Systems) or equivalent.(T=O)N/A5.15.15.1X5.15.1X5.15.15.1X5.15.15.15.1
6Health and SafetyHealth and Safety666666666666
6.1The system shall comply with the 21 CFR § 1020.40 - Cabinet x-ray systems.(T=O)N/A6.16.16.1X6.16.1X6.16.1X6.1X6.16.16.16.1
6.2All systems shall have an operator presence sensor (preferred) or foot mat, which will halt system operations if the operator is not present at the operator station.For continuous operation, the presence sensor should be configurable to be overridden by the X-Ray operator36.26.26.26.2X6.2X6.26.26.2For continuous operation, this presence sensor should be configurable to be overridden by the x-ray operator.6.2X6.26.26.2
6.3Shall be equipped with at least three (3) Emergency stop switches (at each tunnel opening and on operator’s workstation).E-Stop buttons shall be on X-Ray operator's side. To prevent accidental activation by the travelers.46.36.3X6.3Relocate/Remove button on passenger side. Travelers lean on the system for leverage while placing bags on system, and often push the e-stop.6.3X6.3X6.36.36.36.3X6.36.36.3
6.4To prevent potential injuries and damages, all systems shall have an exit conveyor safety roller assembly meeting up with peripherals (e.g., roller table or baggage slide) or existing CBP infrastructure (e.g., a steel inspection table or ball table); a trip tray shall not be used.(T=O)N/A6.4X6.4This very important to prevent pinched fingers and luggage straps.6.46.4X6.4X6.46.46.4X6.4X6.46.46.4
7PowerPower777777777777
7.1System Power Requirements shall not exceed 115 VAC, 60Hz, 20 Amps max (including angled input belt).(T=O)N/A7.17.27.2X7.1X7.1System should run off of "standard" electricity outlet7.17.17.17.17.17.17.1
8ConnectivityConnectivity888888888888
8.1Shall be capable of connecting to a local area network (LAN) to allow for future enhancements and shall comply with CBP standards (DHS 4300 A policy) for network connectivity, with the ability to disable when not in use.(T=O)N/A8.18.18.18.1X8.1X8.18.18.18.18.1X8.18.1
9Computer StationComputer Station999999999999
9.1Computer shall be equipped with on-screen color enhancements to illustrate specific materials based on density.(T=O)N/A9.1X9.19.1Recommend montiors with touch screen function9.1X9.1X9.1X9.19.1X9.1X9.1X9.19.1
9.2Shall be equipped with CPB approved operating system (the latest version of Windows 64bit or Linux Operating Systems).(T=O)N/A9.29.29.2Recommend montiors with touch screen function9.29.29.2X9.29.2X9.29.2X9.29.2
9.3Shall have dual monitors, horizontal and vertical views measuring ≥ 21" and < 32" with USB expansion ports.Shall have dual monitors with touch screen function and High Definition89.3X9.3Dual Monitors should be 21" minimum to 32" maximum and High-Definition.9.3Recommend montiors with touch screen function9.3X9.3X9.3X9.3X9.3This requirement is important for dual view x-rays. However, if the x-ray is a single-view, no necessity for dual monitors. This requirement should only apply to dual-view x-rays.X9.3X9.3X9.39.3
9.4Shall be capable of automatic image archiving/retrieval capability (25,000 images) and archiving into the system’s threat library.(T=O)N/A9.49.49.49.4X9.49.4X9.49.4X9.4X9.4X9.49.4
10X-Ray Large Parcel Systems (Capabilities and overall dimensions per DHS Components)X-Ray Large Parcel Systems10X1010101010101010101010
10.1Type 1: Seeking Large Parcel systems with Dual View capabilities overall dimensions- (CBP Requirements)(T=O)N/A10.110.110.110.110.110.110.110.110.110.110.110.1
10.1.1Length x Width x HeightLength x Width x Height ≤ 168” Long x 63” Wide x 87” High(T=O)N/A10.1.110.1.110.1.110.1.110.1.110.1.1X10.1.110.1.1X10.1.110.1.110.1.110.1.1
10.1.2WeightWeight ≤ 4,100 lbs.(T=O)N/A10.1.210.1.210.1.210.1.210.1.210.1.2X10.1.210.1.2X10.1.210.1.210.1.210.1.2
10.1.3Tunnel AppertureTunnel Apperture > 39.4” Wide x 39.4” HighAccessible panel on the side to retrieve items that fall or become trapped inside the tunnel.510.1.3X10.1.3This tunnel size works well in baggage and mail environments.X10.1.3Tunnel should have an access panel on the side in order to retrieve items that fall or become trapped inside10.1.310.1.3X10.1.3X10.1.310.1.3X10.1.310.1.310.1.310.1.3
10.1.4Conveyor Belt LoadConveyor Belt Load ≥ 360 lbs.(T=O)N/A10.1.410.1.4X10.1.4Roller bearings & Motor need to be heavy duty.10.1.4X10.1.4X10.1.4X10.1.410.1.4X10.1.410.1.410.1.410.1.4
10.1.5.Conveyor Belt HeightConveyor Belt Height ≤ 14" measured from the floor(T=O)N/A10.1.5.10.1.5.10.1.5.10.1.5.X10.1.5.X10.1.5.X10.1.5.10.1.5.X10.1.5.10.1.5.10.1.5.10.1.5.
10.1.6High Resolution and Penetration RequirementsSystem shall be capable of a target resolution up to 38 AWG and steel penetration up to 35 mm.(T=O)N/A10.1.6X10.1.610.1.610.1.610.1.6X10.1.6X10.1.610.1.6X10.1.610.1.610.1.610.1.6
10.1.7X-Ray Large Parcel with Dual View CapabilitiesX-Ray Large Parcel system (Req.10.1.1, 10.1.2, 10.1.3, 10.1.4, 10.1.5 and 10.1.6) shall have Dual View Image (See Req. ID# 2.1, 2.2, 2.3 and 2.4)(T=O)N/A10.1.7X10.1.7Dual-viewX10.1.7Touch Screen upgrade10.1.710.1.7X10.1.7X10.1.710.1.7X10.1.710.1.710.1.710.1.7
10.2Type II: Seeking Large Parcel Single View systems with overall dimmentions (USCIS & USSS Requirements)10.210.210.210.210.210.210.210.210.210.210.210.2
10.2.1Length x Width x HeightLength x Width x Height ≤ 142” Long x 51” Wide x 77” High(T=O)N/A10.2.110.2.110.2.110.2.110.2.110.2.1X10.2.110.2.110.2.110.2.110.2.110.2.1
10.2.2WeightWeight ≤ 2,050 lbs.(T=O)N/A10.2.210.2.210.2.210.2.210.2.210.2.2X10.2.210.2.210.2.210.2.210.2.210.2.2
10.2.3Tunnel AppertureTunnel Apperture > 39.4” Wide x 39.4” High(T=O)N/A10.2.310.2.310.2.310.2.3X10.2.3X10.2.3X10.2.310.2.310.2.310.2.310.2.310.2.3
10.2.4Conveyor Belt LoadConveyor Belt Load ≥ 440 lbs.(T=O)N/A10.2.410.2.410.2.410.2.4X10.2.4X10.2.4X10.2.410.2.410.2.410.2.410.2.410.2.4
10.2.5Conveyor Belt HeightConveyor Belt Height ≤ 30.5" measured from the floor(T=O)N/A10.2.510.2.510.2.510.2.510.2.5X10.2.5X10.2.510.2.510.2.510.2.510.2.510.2.5
10.2.6High Resolution and High Penetration RequirementsX-Ray Large Parcel Single View system (Req. 10.2.1, 10.2.2., 10.2.3, 10.2.4 and 10.2.5) shall be capable of a target resolution penetrationup to 38 AWG and steel penetration up to 37mm.(T=O)N/A10.2.610.2.610.2.610.2.6X10.2.6X10.2.6X10.2.610.2.610.2.610.2.6X10.2.610.2.6
11Conveyor Belt111111111111111111111111
11.1Conveyor belt shall have heavy duty roller bearings and motor.Conveyor Belt Speed:shall be capable of ≥ 0.2 m/sec of contiuous movement and shall provide the user the ability to alternate between forward and reverse modes.(T=O)N/A11.1X11.111.111.1X11.1X11.1X11.111.1X11.111.111.111.1
11.2Shall be equipped with a continuous mode (forward and reverse).(T=O)N/A11.2X11.211.2X11.2X11.2X11.2X11.211.211.2X11.211.211.2
11.3Shall have an imager counter that indicates system usage / total numbers of scanned items.Shall have two (2) sets of counters. One for the life span of the system that cannot be changed and one that can be changed/cleared hourly for hourly tracking purpose.811.3X11.3X11.3two sets of numbers/counters. One for the life span of the system that cannot be changed and one that can be changed/cleared hourly for hourly tracking purposues.X11.3X11.3Scan count is necessary for reporting and should be automatedX11.3X11.3X11.3Required for x-rays that run continuously throughout the work day.11.3X11.311.311.3
12Design Requirements121212121212121212121212
12.1Small Scale gamma ray interferenceSystem shall not interfere with radiation portal monitor gamma-ray detection operations. Any shielding structures must be part of the unit cost and not interfere with safe transit of the area. System operation shall not increase the background gamma-ray dose rate at 10 ft. in all directions from the outer sides of the system by more than 1.0 µR/hr. This includes scanning a continuous stream of packages ranging in size from the system minimum to the system maximum. The non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM). Non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM) at the Site Acceptance Test (SAT)(T=O)N/A12.1X12.1A second lead curtain and extended shroud should be available as an accessory option for the input and output of the system. This second curtain will prevent/reduce radiation from escaping as parcels go through the first curtain. This is needed in locations where radiation portal monitors are co-located and there is adequate room for the extended tunnel. This also reduces exposure for personnel.12.112.1X12.1Must be capable of use at a land border port of entry without causing radiation portal monitor alarmsX12.1X12.1X12.1Reduces/eliminates any false RPM alarms.12.1X12.112.112.1
12.2Have imaging system technology that does not rely on radioactive isotopes.System is based on X-Ray Dual View technology.(T=O)N/A12.2X12.212.212.2X12.2X12.2X12.212.2X12.212.2X12.212.2
12.3Have acceptable dose rates levels for public safety and cabinet x-ray systems.Dose rates are less than 0.5 µR/hour at 2 inches from the cabinet surface (shall fully comply with all current and any new applicable federal health and safety regulations, including 21 CFR 1020.40; 49 CFR 1544.211 (e) 3; and CFR, Title 29, Section 1910 (2012).(T=O)N/A12.3X12.312.3X12.3X12.3X12.3X12.3X12.3For Officer safety, both cabinet and entry and exit tunnel shielding should be ample to assure minimal dose rates.X12.3X12.312.312.3
12.4Have safety features (interlocks (access panel and operational), indicators and controls, auto termination, and labeling) as required by 21 CFR 1020.40 and 10 CFR 20.1601 and 1602 and safety panels.Meets 21 CFR 1020.40 and 10

CFR 20.1601 and 1602 regulation requirements.

Safety Interlocks cannot be disabled or overridden by an operator for any reason. "Emergency Stop” switches/buttons at each tunnel opening and on operator’s workstation. Safety panels to safeguard passengers from hazards, such as moving parts, pinch points, and potential radiation.(T=O)N/A12.4X12.412.4X12.412.4X12.4X12.412.412.4X12.412.412.4
12.5Have ancillary conveyor equipment (e.g., roller tables).Conveyor system is located near ground-level and accompanied with roller or motorized conveyors that are the same width of the pallet scanner ? conveyor belt at the entrance and exit of the system and able to slide soft- sided baggage, wooden crates and pallets, and other cargo types over the surface area with minimal effort.(T=O)N/A12.5X12.5X12.5Series of sliding trays under roller tables. Small items may be come lose, and fall through the rollers to the floor.12.5X12.5X12.5X12.512.512.5X12.5X12.512.5
12.6Have proper information formatting.Is N.25 compliant (Version
1.5.0.6 and the ICD v4) and be compatible with the CBP Device Table described in the CBP Interface Control Document dated January 10, 2010(T=O)N/A12.612.612.612.6X12.612.6X12.612.612.612.612.612.6
12.7Have an operator’s station accompanying each scanning system.Each operator station includes a desk, chair, required computer with a Windows 10 or greater Operating System, two (2) high-resolution monitors with adjustable viewing angles, keyboard, mouse, imaging software,(T=O)N/A12.7X12.712.712.7X12.712.7X12.712.7X12.7X12.7X12.7Windows 10 & 2X24-27" monitors12.7
13Software & Training:131313131313131313131313
13.1Software universal across all platforms.(T=O)N/A13.1X13.113.1X13.1X13.1X13.1X13.113.113.113.1X13.113.1
13.2Training program universal across all platforms.(T=O)N/A13.2X13.213.2X13.2X13.2X13.2X13.213.2X13.213.2X13.213.2
14Lifecycle and Sustainment Support141414141414141414141414
14.1Warranty Services:Contractor shall provide one (1) year of warranty services for each deployed, installed and accepted system. Warranty services period of performance shall start upon each system acceptance date.Contractor shall provide five (5) yeara of warranty services for each deployed, installed and accepted system. Warranty services period of performance shall start upon each system acceptance date.414.114.114.1X14.114.114.1X14.114.1X14.114.1X14.13yrs.14.1
15Compliance - Acceptability - Testing151515151515151515151515
15.1First Article Test:Required First Article Testing Support Required Factory Testing Support.(T=O)N/A15.115.115.115.115.115.1X15.115.115.115.1X15.115.1
15.2Factory Test:Contractor is required to provide support to Factory Testing.(T=O)N/A15.215.215.215.215.215.2X15.215.215.215.2X15.215.2
15.3Site Acceptance Test (SAT):Non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM) during SAT functionality test.(T=O)N/A15.315.315.315.315.315.3X15.315.315.315.3X15.315.3
15.3.1System shall have a minimum 36 AWG wire resolution (ASTM F-792-08) verified during SAT functionality test.(T=O)N/A15.3.115.3.115.3.115.3.115.3.115.3.1X15.3.115.3.115.3.115.3.1X15.3.115.3.1
15.4Compliance:Contractor shall provide documentation to demonstrate compliance to all DHS and CBP regulations with Proposals.(T=O)N/A15.415.415.415.415.415.4X15.415.4X15.415.4X15.415.4
15.4.1System shall comply with CBP Information Systems Security Policies and Procedures Handbook, HB 1400-05D (Latest Revision).(T=O)N/A15.4.115.4.115.4.115.4.115.4.115.4.1X15.4.115.4.1X15.4.115.4.1X15.4.115.4.1
15.4.2System shall comply with DHS Sensitive Systems Policy Directive 4300A, v13.1 or Latest Version.(T=O)N/A15.4.215.4.215.4.215.4.215.4.215.4.2X15.4.215.4.215.4.215.4.2X15.4.215.4.2
15.4.3DHS Sensitive Systems Handbook DHS 4300A, v12.0 or Latest Version.(T=O)N/A15.4.315.4.315.4.315.4.315.4.315.4.3X15.4.315.4.315.4.315.4.3X15.4.315.4.3
16User Interface161616161616161616161616
16.1Auditory and visual alarms shall clearly and unambiguously be understood to the user as the triggering condition, which produces the alarm.Detector alarms must be designed in compliance with the criteria in ANSI/ISA 18.2 (Management of Alarm Systems for the Process Industries).(T=O)N/A16.116.116.116.1X16.1X16.1X16.116.116.116.116.116.1
16.2Alarms shall be capable of being reset after activation.There shall be a manual reset of all alarms(T=O)N/A16.2X16.216.216.2X16.2X16.2X16.216.216.2X16.216.216.2
16.3When several different audio signals are to be used to alert an operator to different types of conditions (threat detection, type of material detected, fault detection), discriminable differences in intensity, pitch, beats and harmonics, or temporal patterns shall be provided.Audible alarms shall be distinguishable one from another.(T=O)N/A16.316.316.316.3X16.3X16.3X16.316.316.316.316.316.3
16.4The frequency range of auditory alarms shall be such that the user will reliably hear the alarm.The frequency range of audible alarms shall be between 200 and 5,000 Hz.The frequency range of audible alarms shall be be between 500 and 3,000 Hz.416.416.416.416.4X16.4X16.4X16.416.416.4X16.416.416.4
16.5Audio signals shall be loud enough to be heard and understood through ambient noise and user garments (e.g., parka hood, NBC protective hood, hearing protective devices) covering the ears of the listener. Audio warning signals should not be of such intensity as to cause discomfort. Levels should not exceed 185 dB at the ear of the listener.Auditory alarm intensity levels shall not exceed 85 dB at the ear of the listener.The frequency range of audible alarms shall not exceed 80dB at the ear of the listener.416.5X16.5This is too high. Over 85dB can cause permanent hearing damage according to CBP training. It would be better to use a combination of visual and low-level audio alarms or only visual.16.516.5X16.5X16.5X16.516.516.516.516.516.5
16.6Elements of the user interface include controls, controllers, displays, graphical user interface (GUI) display elements, keyboard, selection control device (mouse, light pen, touch screen), control-display arrangements, displayed information, visual and auditory alarms, labels and markings, procedures, workflows, color codes, display size, provisions for user interaction with automation, decision aids, on-line help, memory aids, accessibility features for maintenance access, equipment design for maintainability, and connectors.The elements of the user interface shall be designed for usability and minimization of human errors and accidents for users for all operating and environmental conditions by ensuring that the design complies with the HSI design standards in MIL-STD-1472H.(T=O)N/A16.6X16.616.6X16.6X16.6X16.6X16.616.6X16.6X16.616.616.6
16.7User interface arrangements (e.g., display screen and control/display arrangement, and format) shall provide the user with a common look and feel across applications, and elements of the user interface shall be standardized to optimize user performance.User errors in performing mission critical tasks shall not exceed 5%.User errors in performing mission critical tasks shall not exceed 1%.516.7X16.716.7X16.7X16.7X16.7X16.716.716.716.716.716.7
16.8The System shall be operable with minimal training.Time to train should be performance based rather than based on a time criterion. Training shall be terminated when a trainee meets 100% of learning objectives.(T=O)N/A16.8X16.816.8X16.8X16.8X16.8X16.816.816.8X16.816.816.8
16.9The user shall effectively, consistently, and safely perform the mission critical tasksShall be able to perform the mission critical tasks by users in the range of the 10th percentile female to the 90th percentile male.Shall be able to perform the mission critical tasks by users in the range of the 5th percentile female to the 95th percentile male.316.916.916.916.9X16.916.9X16.916.916.916.916.916.9
16.10.The System shall be able to maintain detection sensitivity with a minimum of false alarms when exposed to background changes that occur during use.False alarms shall be reduced through user interaction with the sensor.False alarms shall be reduced through design of the sensor.316.10.16.10.16.10.16.10.X16.10.X16.10.X16.10.16.10.16.10.16.10.16.10.16.10.
16.11All external controls, displays, and adjustments shall be identified with identification labels as to function.Control labeling shall be easy to read under all expected illumination conditions.(T=O)N/A16.11X16.1116.11X16.11X16.11X16.11X16.1116.1116.11X16.1116.1116.11
16.12Controls shall be operable in all environmental conditions.Controls activation shall not be impacted by the user wearing gloves.(T=O)N/A16.12X16.1216.1216.12X16.12X16.12X16.1216.1216.12X16.1216.1216.12
16.13Brightness of displays shall be controllable by the user.The System shall provide a User Interface where the display is dimmable to zero screen light emission, and the operator is always aware that absence of a visual signal on the display is due to that fact that the display has been dimmed to zero rather than display failure.(T=O)N/A16.13X16.1316.1316.13X16.13X16.13X16.1316.1316.1316.1316.1316.13
16.14Display icons shall be immediately recognizable by the user community.If icon meaning depends on user memory, are not immediately recognizable, it shall be accompanied by a label.(T=O)N/A16.14X16.1416.1416.14X16.14X16.14X16.1416.1416.14X16.1416.1416.14

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