APP B Questionnaire Baggage Dec 2021.xlsx

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Draft Request for Quote -Department of Homeland Security Strategic Sourcing Contract for X-Ray Baggage/Packages, X-Ray Large Parcel, X-Ray Pallet.
Solicitation number
70B03C22Q00000014
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Req. #Capability Matrix DHS SS: X-Ray Baggage Lg. Md. Sm. - RequirementsCritical 'Must Have' RequirementsCan Offeror Provide?
Yes/NoIf Yes, Offeror Model(s) #Offeror Response (Yes/No)Offeror Comments (If any)Govt commentsEnd User Feedback: Total (20)Priority: HIGH- MEDIUM-LOW- N/ACBP / Los Angeles FOCBP/ HidalgoCBP/ DallasCBP/ Houston AirUSSS & USCISCBP / Detroit FOCBP / San Juan FOCBP/ANCCBP/DENCBP/RNOCBP/FATCBP/SMFCBP/SLCCBP/TUCSON FOCBP/OrlandoCBP/Miami Trade 2 (Miami IA)CBP/AP SeattleCBP/Seattle FOCBP/Baltimore
1System DetectionSystem Detection
1.1Shall utilize X-Ray technology to provide real-time images of baggage / parcels that are continuously conveyed through the system/enclosure.N/A
1.2Shall be able to detect contraband to include, but not limited to, weapons, plastic explosives, illegal drugs, agricultural products, currency, and weapons of mass destruction secreted inside large/ bulky size parcels.N/A
2ImagingImaging
2.1DV CapabilitiesShall have dual-view capability to show objects from different perspectives. Accommodate automated threat recognition algorithm currently under development or multiplexing capability to separate viewing and threat analysis. (Applicable to systems equipped with DV capabilities)N/A
2.2DV CapabilitiesShall be capable of imaging top, side, or other views simultaneously to provide a complete perspective of complex baggage, packages and parcels. These images shall have the ability to be superimposed on one monitor without operator intervention. (Applicable to systems equipped with DV capabilities)N/A
2.3DV CapabilitiesShall be able to discriminate organic from inorganic objects. (Applicable to systems equipped with DV capabilities)N/A
2.4DV CapabilitiesShall be able to discriminate variable densities within objects. (Applicable to systems equipped with DV capabilities)N/A
2.5Shall be capable of automatic image archiving/retrieval capability (25,000 images) and archiving into the system’s threat library.N/A
2.6System image format shall be Nonproprietary such as Joint Photographic Expert Group (JPEG) or Bit Map (.bmp), allowing saving with discrete file names.N/A
2.7Shall be able to enhance brightness (variable brightness).N/A
2.8Systems imaging shall be equipped with inspection tools to provide image clarity.N/A
2.9.Shall be equipped with software enhancement capability for automated threat recognition to a bio-threat image library.N/A
3OperationalOperational
3.1Able to operate 24 hours per day 7 days per week, 365 days per year. The Inherent System Availability shall be a minimum of 99.00% based on the model: Ai = MTBF / MTBF + MTTR. Where: Ai= Inherebnt Availability; MTBF= Mean Time Between Failures; MTTR= Mean Time To Repair (time duration from noticification of repair activity until the system is returned to service ready status). Ai =99.00% MTBF> 1000 hours. MTTR includes time to start / warm up system before operational in all environments12HIGH
3.2Shall be capable of continuous operation of 24/7/365.N/A
3.3When applicable, system Side X-Ray Generator shall be removable, the full equipment shall be no greater than 59” wide with the side generator removed to facilitate equipment delivery.N/A
3.4Shall be equipped with mounted casters for relocations by means of pushing or pulling (relocatable system).
4EnvironmentEnvironment10HIGH
4.1Able to operate within a wide range of temperature and humidity conditions.The system shall operate under environmental conditions without deteriorating performance. The system shall be able to operate in ambient temperatures ranging from 20°F to 115°F.N/A
4.2Able to withstand storage in extreme temperatures without delaying boot up time to resume operations.The system shall be able to store at ambient temperatures ranging from -4°F to 122°F and Relative humidity levels ranging from 5% to 95% (noncondensing).
5Imaging PerformanceImaging PerformanceN/A
5.1Comply with ASTM F792-08 standards. (Standard Practice for Evaluating the Imaging Performance of Security X-Ray Systems) or equivalent.5LOW
6Health and SafetyHealth and Safety
6.1The system shall comply with the 21 CFR § 1020.40 - Cabinet x-ray systems.N/A
6.2All systems shall have an operator presence sensor (preferred) or foot mat, which will halt system operations if the operator is not present at the operator station. For continuous operation, the presence sensor should be configurable to be overridden at the administrative level.11HIGH
6.3Shall be equipped with three (3) Emergency stop switches (at each tunnel opening and on operator’s workstation). E-Stop buttons shall be on X-Ray operator's side. To prevent accidental activation by the travelers.13HIGH
6.4To prevent potential injuries and damages, all systems shall have an exit conveyor safety roller assembly meeting up with peripherals (e.g., roller table or baggage slide) or existing CBP infrastructure (e.g., a steel inspection table or ball table); a trip tray shall not be used.N/A
7PowerPowerN/A
7.1System Power Requirements shall not exceed 115 VAC, 60Hz, 20 Amps max (including angled input belt).
8ConnectivityConnectivityN/A
8.1Shall be capable of connecting to a local area network (LAN) to allow for future enhancements and shall comply with CBP standards (DHS 4300 A policy) for network connectivity, with the ability to disable when not in use.
9Computer StationComputer StationN/A
9.1Computer shall be equipped with on-screen color enhancements to illustrate specific materials based on density.
9.2Shall be equipped with the latest version of Windows 10-64bit Operating Systems.N/A
9.3Shall have dual monitors, horizontal and vertical views measuring ≥ 21" and < 32" with USB expansion ports with touch screen function and High Definition.N/A
9.4Shall be capable of automatic image archiving/retrieval capability (25,000 images) and archiving into the system’s threat library.15HIGH
10X-Ray Large Parcel Systems (Capabilities and overall dimensions per DHS Components)X-Ray Large Parcel SystemsN/A
10.1Type 1: Seeking Large Parcel systems with Dual View capabilities overall dimensions- (CBP Requirements)
10.1.1Length x Width x HeightLength x Width x Height ≤ 168” Long x 63” Wide x 87” HighN/A
10.1.2WeightWeight ≤ 4,100 lbs.N/A
10.1.3Tunnel AppertureTunnel Apperture > 39.4” Wide x 39.4” High with accessible panel on the side to retrieve items that fall or become trapped inside the tunnel.N/A
10.1.4Conveyor Belt LoadConveyor Belt Load ≥ 360 lbs.N/A
10.1.5.Conveyor Belt HeightConveyor Belt Height ≤ 14" measured from the floor11HIGH
10.1.6High Resolution and Penetration RequirementsSystem shall be capable of a target resolution up to 38 AWG and steel penetration up to 35 mm.N/A
10.1.7X-Ray Large Parcel with Dual View CapabilitiesX-Ray Large Parcel system (Req.10.1.1, 10.1.2, 10.1.3, 10.1.4, 10.1.5 and 10.1.6) shall have Dual View Image (See Req. ID# 2.1, 2.2, 2.3 and 2.4)N/A
10.2Type II: Seeking Large Parcel Single View systems with overall dimmentions (USCIS & USSS Requirements)
10.2.1Length x Width x HeightLength x Width x Height ≤ 142” Long x 51” Wide x 77” HighN/A
10.2.2WeightWeight ≤ 2,050 lbs.N/A
10.2.3Tunnel AppertureTunnel Apperture > 39.4” Wide x 39.4” High7LOW
10.2.4Conveyor Belt LoadConveyor Belt Load ≥ 440 lbs.N/A
10.2.5Conveyor Belt HeightConveyor Belt Height ≤ 30.5" measured from the floor
10.2.6High Resolution and High Penetration RequirementsX-Ray Large Parcel Single View system (Req. 10.2.1, 10.2.2., 10.2.3, 10.2.4 and 10.2.5) shall be capable of a target resolution penetrationup to 38 AWG and steel penetration up to 37mm.N/A
11Conveyor BeltN/A
11.1Conveyor belt shall have heavy duty roller bearings and motor.Conveyor Belt Speed:shall be capable of ≥ 0.2 m/sec of contiuous movement and shall provide the user the ability to alternate between forward and reverse modes.
11.2Shall be equipped with a continuous mode (forward and reverse).N/A
11.3Shall have two (2) imager counter that indicates system usage / total numbers of scanned items. One for the life span of the system that cannot be changed and one that can be changed/cleared hourly for hourly tracking purpose.N/A
12Design RequirementsN/A
12.1Small Scale gamma ray interferenceSystem shall not interfere with radiation portal monitor gamma-ray detection operations. Any shielding structures must be part of the unit cost and not interfere with safe transit of the area. System operation shall not increase the background gamma-ray dose rate at 10 ft. in all directions from the outer sides of the system by more than 1.0 µR/hr. This includes scanning a continuous stream of packages ranging in size from the system minimum to the system maximum. The non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM) at the Site Acceptance Test (SAT).N/A
12.2Have imaging system technology that does not rely on radioactive isotopes.System is based on X-Ray Dual View technology.
12.3Have acceptable dose rates levels for public safety and cabinet x-ray systems.Dose rates are less than 0.5 µR/hour at 2 inches from the cabinet surface (shall fully comply with all current and any new applicable federal health and safety regulations, including 21 CFR 1020.40; 49 CFR 1544.211 (e) 3; and CFR, Title 29, Section 1910 (2012).N/A
12.4Have safety features (interlocks (access panel and operational), indicators and controls, auto termination, and labeling) as required by 21 CFR 1020.40 and 10 CFR 20.1601 and 1602 and safety panels.Meets 21 CFR 1020.40 and 10 CFR 20.1601 and 1602 regulation requirements. Safety Interlocks cannot be disabled or overridden by an operator for any reason. "Emergency Stop” switches/buttons at each tunnel opening and on operator’s workstation. Safety panels to safeguard passengers from hazards, such as moving parts, pinch points, and potential radiation.N/A
12.6Have proper information formatting.Is N.25 compliant (Version1.5.0.6 and the ICD v4) and be compatible with the CBP Device Table described in the CBP Interface Control Document dated January 10, 2010
12.7Have an operator’s station accompanying each scanning system.Each operator station includes a desk, chair, required computer with a Windows 10 or greater Operating System, two (2) high-resolution monitors with adjustable viewing angles, keyboard, mouse, imaging software. Confirgured with seatting or stand up positions operations at no cost to the Government.N/A
13Software & Training:N/A
13.1Software universal across all platforms.N/A
13.2Training program universal across all platforms.12HIGH
14Lifecycle and Sustainment Support
14.1Warranty Services:Contractor shall provide one (1) year of warranty services for each deployed, installed and accepted system. Warranty services period of performance shall start upon each system acceptance date. Contractor shall provide five (5) years of warranty services for each deployed, installed and accepted system. Warranty services period of performance shall start upon each system acceptance date.N/A
15Compliance - Acceptability - TestingN/A
15.1First Article Test:Required First Article Testing Support Required Factory Testing Support.N/A
15.2Factory Test:Contractor is required to provide support to Factory Testing.N/A
15.3Site Acceptance Test (SAT):Contractor is required to provide support to Site Acceptance Testing in conjunction with the delevery and installation. Non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM) during SAT functionality test.
15.3.1System shall have a minimum 36 AWG wire resolution (ASTM F-792-08) verified during SAT functionality test.
15.4Compliance:Contractor shall provide documentation to demonstrate compliance to all DHS and CBP regulations with Proposals.N/A
15.4.1System shall comply with CBP Information Systems Security Policies and Procedures Handbook, HB 1400-05D (Latest Revision).N/A
15.4.2System shall comply with DHS Sensitive Systems Policy Directive 4300A, v13.1 or Latest Version.
15.4.3DHS Sensitive Systems Handbook DHS 4300A, v12.0 or Latest Version.9MEDIUM
16User Interface
16.1Auditory and visual alarms shall clearly and unambiguously be understood to the user as the triggering condition, which produces the alarm.Detector alarms must be designed in compliance with the criteria in ANSI/ISA 18.2 (Management of Alarm Systems for the Process Industries).N/A
16.2Alarms shall be capable of being reset after activation.There shall be a manual reset of all alarmsN/A
16.3When several different audio signals are to be used to alert an operator to different types of conditions (threat detection, type of material detected, fault detection), discriminable differences in intensity, pitch, beats and harmonics, or temporal patterns shall be provided.Audible alarms shall be distinguishable one from another.N/A
16.4The frequency range of auditory alarms shall be such that the user will reliably hear the alarm.The frequency range of audible alarms shall be between 500 and 3,000 Hz.N/A
16.5Audio signals shall be loud enough to be heard and understood through ambient noise and user garments (e.g., parka hood, NBC protective hood, hearing protective devices) covering the ears of the listener. Audio warning signals should not be of such intensity as to cause discomfort. Levels should not exceed 185 dB at the ear of the listener.The frequency range of auditory alarm intensity levels shall not exceed 80dB at the ear of the listener.N/A
16.6Elements of the user interface include controls, controllers, displays, graphical user interface (GUI) display elements, keyboard, selection control device (mouse, light pen, touch screen), control-display arrangements, displayed information, visual and auditory alarms, labels and markings, procedures, workflows, color codes, display size, provisions for user interaction with automation, decision aids, on-line help, memory aids, accessibility features for maintenance access, equipment design for maintainability, and connectors.The elements of the user interface shall be designed for usability and minimization of human errors and accidents for users for all operating and environmental conditions by ensuring that the design complies with the HSI design standards in MIL-STD-1472H.N/A
16.7User interface arrangements (e.g., display screen and control/display arrangement, and format) shall provide the user with a common look and feel across applications, and elements of the user interface shall be standardized to optimize user performance.User errors in performing mission critical tasks shall not exceed 1%.N/A
16.8The System shall be operable with minimal training.Time to train should be performance based rather than based on a time criterion. Training shall be terminated when a trainee meets 100% of learning objectives.N/A
16.9The user shall effectively, consistently, and safely perform the mission critical tasksShall be able to perform the mission critical tasks by users in the range of the 5th percentile female to the 95th percentile male.
16.10.The System shall be able to maintain detection sensitivity with a minimum of false alarms when exposed to background changes that occur during use.False alarms shall be reduced through design of the sensor.N/A
16.11All external controls, displays, and adjustments shall be identified with identification labels as to function.Control labeling shall be easy to read under all expected illumination conditions.N/A
16.12Controls shall be operable in all environmental conditions.Controls activation shall not be impacted by the user wearing gloves.N/A
16.13Brightness of displays shall be controllable by the user.The System shall provide a User Interface where the display is dimmable to zero screen light emission, and the operator is always aware that absence of a visual signal on the display is due to that fact that the display has been dimmed to zero rather than display failure.8LOW
16.14Display icons shall be immediately recognizable by the user community.If icon meaning depends on user memory, are not immediately recognizable, it shall be accompanied by a label.9MEDIUM
16.15Where appropriate, the amount of textual information displayed shall be minimized to limit the amount of reading required by the user.Reading text shall not place a workload burden on the user.N/A
17Peripherals:Peripherals:3LOW
17.1Roller TablesRoller tables shall have the same width measurement of the conveyor belt of the X-Ray Lf. Parcel systems as described for both DV and SV configurations. The roller tables shall be available in varying lengths 1.5-meter, 1.0 meter and 0.5 meter. The rollers shall be capable of sliding soft-sided baggage over the surface area with minimal effort. Roller tables assist the transfer of baggage/parcels exiting the X-Ray system’s conveyor belt onto secondary inspection stations. Roller tables shall be free standing and capable of being secured to the floor, to the X-Ray system, as well as to other roller tables, if applicable. The roller table shall extend across the entire frame width. Roller tables shall have removable guarding characteristics to prevent parcels from slipping off to the sides. The rollers shall be capable of sliding soft-sided baggage over the surface area with minimal effort. The roller table’s height shall be the same height indicated for both DV and SV configurations ( Req. #10.1.1 and 10.2.1) with fixed feet (no casters) measured from floor to roller top. The rollers’ spacing shall not exceed one inch. The roller table maximum load weight capacity shall be ≥ pounds for all lengths. The roller table shall last the life of the X-Ray system.N/A
17.2Safety PanelsSafety panels shall be strong enough to support travelers that lean against to gain levearage in other to place or retrieve their items from the system. The safety panels are approximately 2 feet and 4 feet in length and shall reach from floor (no more than 3 inches above floor level) to at least 48" tall and shall be able to be combined and secured together for extended lengths as required by location installation. Safety Panels shall be affixed to the system securely on both ends of each panel and shall not require attachment to the floor. Safety panels shall be capable of being secured to port infrastructure on installations without a roller table or gravity slide. The safety panels/dividers shall be made of durable materials to last the life of the X-Ray System.4LOW
17.3Anccillary conveyor equipment (as needed).When applicable, if the conveyor system is located near ground-level and accompanied with roller or motorized conveyors the same width of the large parcel scanner's conveyor belt at the entrance and exit of the system and able to slide soft-sided items.8MEDIUM
17.4Additonal WorkstationAdditonal workstation shall be available as an option to provided as ancillary work space.N/A

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