APP C Questionnaire Baggage Dec 2021.xlsx

XLSX spreadsheet 32 KB Posted Dec 23, 2021

Attached to: Draft Request for Quote -Department of Homeland Security Strategic Sourcing Contract for X-Ray Baggage/Packages, X-Ray Large Parcel, X-Ray Pallet.
Solicitation number: 70B03C22Q00000014
Issued by: Department of Homeland Security Customs and Border Protection

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5-2-2022 Vendor Questions.xlsx	XLSX spreadsheet	May 2, 2022
SOW_DHS Strategic Sourcing_X-Ray Systems v.9_09Oct2021 (1).docx	DOCX document	Dec 23, 2021
APP A Questionnaire Baggage Dec 2021.1.xlsx	XLSX spreadsheet	Dec 23, 2021
SOW_Appendix A_DHS SS_ (All DHS Components) X-Ray Baggage Requirements_27OCT2021.xlsx	XLSX spreadsheet	Dec 23, 2021
SOW_Appendix E_DHS SS_(DHS Components) Service Requirements_X-Ray systems_10192021.docx	DOCX document	Dec 23, 2021
SOW_Appendix C_DHS SS_ (All DHS Components) X-Ray Pallet Requirements_27OCT2021.xlsx	XLSX spreadsheet	Dec 23, 2021
SOW_Appendix B_DHS SS_ (All DHS Components) X-Ray Large Parcel Requirements_27OCT2021.xlsx	XLSX spreadsheet	Dec 23, 2021
Estimate.docx	DOCX document	Dec 23, 2021
SOW_Appendix D_DHS SS_(USCBP) Service Requirements_ NII X-Ray systems_27OCT2021.docx	DOCX document	Dec 23, 2021
APP B Questionnaire Baggage Dec 2021.xlsx	XLSX spreadsheet	Dec 23, 2021
Draft RFQ 70B03C22Q00000014.docx	DOCX document	Dec 23, 2021

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RESULTS

Req. #

Capability Matrix DHS SS: X-Ray Baggage Lg. Md. Sm. - Requirements

Critical 'Must Have' Requirements

Can Offeror Provide?

Yes/No

If Yes, Offeror's Model(s)#

Offeror Response (Yes/No)

Offeror Comments (If any)

Govt comments

End User Feedback: Total (20)

Priority: HIGH- MEDIUM-LOW- N/A

CBP / Los Angeles FO

CBP/ Hidalgo

CBP/ Dallas

CBP/ Houston Air

USSS & USCIS

CBP / Detroit FO

CBP / San Juan FO

CBP/ANC

CBP/DEN

CBP/RNO

CBP/FAT

CBP/SMF

CBP/SLC

CBP/TUCSON FO

CBP/Orlando

CBP/Miami Trade 2 (Miami IA)

CBP/AP Seattle

CBP/Seattle FO

CBP/Baltimore

System Detection

1.1

Shall utilize X-Ray technology to provide real-time images of pallets that are continuously conveyed through the system/enclosure.

N/A

1.2

Shall be able to detect contraband that includes, but is not limited to, weapons, plastic explosives, illegal drugs, agricultural products, currency, and weapons of mass destruction within pallets.

N/A

Environmental Operating Requirements

2.1

Able to operate within a wide range of temperature and humidity conditions.

The system shall operate under environmental conditions without deteriorating performance. The system shall be able to operate in ambient temperatures ranging from 20°F to 115°F.

N/A

2.2

Able to withstand storage in extreme temperatures without delaying boot up time to resume operations.

The system shall be able to store at ambient temperatures ranging from -4°F to 122°F and Relative humidity levels ranging from 5% to 95% (noncondensing).

N/A

System Performance Requirements

N/A

3.1

Able to operate 24 hours per day 7 days per week, 365 days per year. The Inherent System Availability shall be a minimum of 0.9900 based on the model: Ai = MTBF / MTBF + MTTR. Where: Ai= Inherebnt Availability; MTBF= Mean Time Between Failures; MTTR= Mean Time To Repair (time duration from noticification of repair activity until the system is returned to service ready status).

Ai = 99.00% MTBF > 1000 hours MTTR includes time to start / warmup system before operational in all environments. Shall have the ability to operate 24/7/365 in outside (extreme weather) environments.

N/A

3.2

Able to conduct continuous operations for long durations.

Shall be capable of continuous operation of 24/7/365.

N/A

3.3

Able to alternate conveyor modes.

Conduct continuous conveyor movement/scanning and user able alternate between forward and reverse modes.

N/A

3.4

Able to expedite conveyance inspection.

Variable conveyor speed equal to or greater than 38 feet/min.

N/A

3.5

Able to meet or exceed inspection requirements for transmission-based images (ANSI N42.46-2008).

Penetrates at least 0.94 inches (24 mm) of steel, achieves Wire Detection equivalent to 36 American Wire Gage (0.005 inches / 0.127mm diameter), and a Contrast Sensitivity of 5% at 50% of maximum Penetration. Gamma systems penetrate up to 4" steel. Ideally, a variable energy system would allow penetration of denser cargo.

N/A

3.6

Able to enhance images, establish regions of interest, and annotate the image via image analysis tools available to the operator.

User able to change the magnification; select different color palettes; reverse polarity of image contrast; optimize the contrast and brightness of the images; sharpen the image; lock image enhancements; establish Regions of Interest; annotate the image. System auto-generated identification of regions of interest.

N/A

3.7

Able to discriminate between organic (low Z) materials and metallic (high Z) materials and relative thickness

Generates images with material discrimination by color-coding the material categories as follows: organic (orange), intermediate (green), and metallic (blue). Shades of these colors are to be used to indicate thickness.

3.8

Able to display radiographic images at 256 gray levels.

Displays radiographic images at 256 gray levels.

HIGH

3.9

Able to capture system usage / total number of scanned items.

Two (2) sets of numbers/counters. One for the life span of the system that cannot be changed and one that can be changed/cleared hourly for hourly tracking purpose.

N/A

3.10.

Able to store scan images.

Locally stores 175,000 scans per system (archive) with easy access to review previous 50 images.

N/A

3.11

Able to export scan images as a .tiff, .jpg file formats and image data sets (includes the radiographic image, snapshots, data sheets or scanned manifests, notes, and the release/hold resolution) as .pdf file formats.

System shall be equipped with the equivalent functionality of the latest approved version of theDHS / CBP Technical Reference Model (TRM) System Software Image.

3.12

Able to export stored files, records, and scan images.

Copies locally stored files, records, and scans images to removable media storage devices. System shall be equipped with the equivalent functionality of the latest approved version of the DHS/CBP Technical Reference Model (TRM) System Software Image.

HIGH

3.13

Able to archive user selected records, which will be protected from overwrite or auto- delete features.

Archives user selected records that are protected from overwrite or auto-delete features.

N/A

3.14

Able to perform automated data overwrite functions.

Provides automated storage capacity warnings at 70%, 90%, 95%, 100% system storage limits, and begins auto-overwriting oldest records once data storage has reached capacity, not including records that have been archived by the users.

Design Requirements

N/A

4.1

Small Scale gamma ray interference

System shall not interfere with radiation portal monitor gamma-ray detection operations. Any shielding structures must be part of the unit cost and not interfere with safe transit of the area. System operation shall not increase the background gamma-ray dose rate at 10 ft. in all directions from the outer sides of the system by more than 1.0 µR/hr. This includes scanning a continuous stream of items ranging in size from the system minimum to the system maximum. Specific distances requirement for pallet scanning will be determined pending results from site surveys for each each location after contract award. The non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM) at the Site Acceptance Test (SAT).

LOW

4.2

Have imaging system technology that does not rely on radioactive isotopes.

4.3

Have acceptable dose rates levels for public safety and cabinet x-ray systems.

Dose rates are less than 0.5 µR/hour at 2 inches from the cabinet surface (shall fully comply with all current and any new applicable federal health and safety regulations, including 21 CFR 1020.40; 49 CFR 1544.211 (e) 3; and CFR, Title 29, Section 1910 (2012).

N/A

4.4

Have safety features (interlocks (access panel and operational), indicators and controls, auto termination, and labeling) as required by 21 CFR 1020.40 and 10 CFR 20.1601 and 1602 and safety panels.

Meets 21 CFR 1020.40 and 10 CFR 20.1601 and 1602 regulation requirements. Safety Interlocks cannot be disabled or overridden by an operator for any reason. "Emergency Stop” switches/buttons at each tunnel opening and on operator’s workstation. Safety panels to safeguard passengers from hazards, such as moving parts, pinch points, and potential radiation.

HIGH

4.5

Have ancillary conveyor equipment (e.g., roller tables).

Conveyor system is located near ground-level and accompanied with roller or motorized conveyors the same width of the pallet scanner conveyor belt at the entrance and exit of the system and able to slide soft- sided baggage, wooden crates and pallets, and other cargo types over the surface area with minimal effort. Conveyor equipment should not be so wide preventing a forklift from approaching at sides or end.

HIGH

4.6

Have proper information formatting.

Is N.25 compliant (Version

1.5.0.6 and the ICD v4) and be compatible with the CBP Device Table described in the CBP Interface Control Document dated January 10, 2010

N/A

4.7

Have an operator’s station accompanying each scanning system.

Each operator station includes a desk, chair, required computer with a Windows 10 or greater Operating System, two (2) high-resolution monitors with adjustable viewing angles, keyboard, mouse, imaging software,

N/A

X-Ray Pallet system

5.1

Standard Pallet X-Ray system (USCIS Requirements)

N/A

5.1.1

Type I: Seeking X-Ray Standard Pallet size Able to scan large conveyance palletized items.

Standard palletized items up to 56.5 inches wide by 66.5 inches tall

5.1.2

Able to be installed within defined footprint including standard entry and exit ancillary equipment required to operate the system (e.g., roller tables).

No wider than 85 inches, no longer than 220 inches, and no higher than 91 inches.

N/A

5.1.3

Able to scan heavy items (includes ancillary conveyor equipment).

No less than 4400 lbs. conveyor load capability.

5.2

Cargo Pallet X-Ray system with greater tunnel apperture and Dual View capabilities (CBP Requirements)

N/A

5.2.1

Type II: Seeking Pallet X-Ray with tunnel aperture dimensions to allow for authentic cargo pallet without having to break down to smaller items.

Cargo pallet The minimum tunnel apperture approx. 84 inches high and 70 inches wide.

N/A

5.2.2

Capable to produce Dual View images:

HIGH

5.2.2.1

DV Capabilities

Shall have dual-view capability to show objects from different perspectives. Accommodate automated threat recognition algorithm currently under development or multiplexing capability to separate viewing and threat analysis. (Applicable to systems equipped with DV capabilities)

N/A

5.2.2.2

DV Capabilities

Shall be capable of imaging top, side, or other views simultaneously to provide a complete perspective of complex baggage, packages, and parcels. These images shall have the ability to be superimposed on one monitor without operator intervention. (Applicable to systems equipped with DV capabilities)

5.2.2.3

DV Capabilities

Shall be capable of discriminating organic from inorganic objects. (Applicable to systems equipped with DV capabilities)

N/A

5.2.2.4

DV Capabilities

Shall be capable of discriminating variable densities within objects. (Applicable to systems equipped with DV capabilities)

N/A

Connectivity

N/A

6.1

Shall be able to a local area network (LAN) to allow for future enhancements and shall comply with CBP standards (DHS 4300 A policy) for network connectivity, with the ability to disable when not in use.

N/A

Software & Training:

HIGH

7.1

Software universal across all platforms.

N/A

7.2

Training program universal across all platforms.

N/A

Lifecycle and Sustainment Support

8.1

Warranty Services:

Contractor shall provide one (1) year of warranty services for each deployed, installed, and accepted system. The warranty services period of performance shall start upon each system acceptance date. Contractor shall provide five (5) yeara of warranty services for each deployed, installed and accepted system. Warranty services period of performance shall start upon each system acceptance date.

N/A

Compliance - Acceptability - Testing

N/A

9.1

First Article Test:

Required First Article Testing Support Required Factory Testing Support.

LOW

9.2

Factory Test:

Contractor is required to provide support to Factory Testing (if directed by the government).

N/A

9.3

Site Acceptance Test:

Testing during site installation. The non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM) during functionality test.

Contractor is required to provide support to Site Acceptance.

9.3.1	Acceptance Test:	System shall have a minimum 36 AWG wire resolution (verified during SAT with ASTM F-792-08) during functionality test.	N/A
9.3	Compliance:	Contractor shall provide documentation to demonstrate compliance with all DHS and CBP regulations with Proposals.	N/A
9.4.1		System shall comply with CBP Information Systems Security Policies and Procedures Handbook, HB 1400-05D (Latest Revision).
9.4.2		System shall comply with DHS Sensitive Systems Policy Directive 4300A, v13.1 or Latest Version.	N/A
9.4.3		DHS Sensitive Systems Handbook DHS 4300A, v12.0 or Latest Version.	N/A
10	Computer Station	Computer Station	N/A
10.1		Computer shall be equipped with on-screen color enhancements to illustrate specific materials based on density.	N/A
10.2		Shall be equipped with the latest version of Windows 10-64bit Operating Systems.
10.3		Shall have dual monitors, horizontal and vertical views measuring ≥ 21" and < 32" with USB expansion ports with touch screen function and High Definition	N/A
		Shall be capable of automatic image archiving/retrieval capability (25,000 images) and archiving into the system’s threat library.	N/A
10.4		Shall be capable of automatic image archiving/retrieval capability (25,000 images) and archiving into the system’s threat library.
10.5	Have an operator’s station accompanying each scanning system.	Each operator station includes a desk, chair, required computer with a Windows 10 or greater Operating System, two (2) high-resolution monitors with adjustable viewing angles, keyboard, mouse, imaging software. Confirgured with seatting or stand up positions operations at no cost to the Government.	N/A
11	User Interface		N/A
11.1	Auditory and visual alarms shall clearly and unambiguously be understood to the user as the triggering condition, which produces the alarm.	Detector alarms must be designed in compliance with the criteria in ANSI/ISA 18.2 (Management of Alarm Systems for the Process Industries).	N/A
11.2	Alarms shall be capable of being reset after activation.	There shall be a manual reset of all alarms	12	HIGH
11.3	When several different audio signals are to be used to alert an operator to different types of conditions (threat detection, type of material detected, fault detection), discriminable differences in intensity, pitch, beats and harmonics, or temporal patterns shall be provided.	Audible alarms shall be distinguishable one from another.
11.4	The frequency range of auditory alarms shall be such that the user will reliably hear the alarm.	The frequency range of audible alarms shall be between 500 and 3,000 Hz.	N/A
11.5	Audio signals shall be loud enough to be heard and understood through ambient noise and user garments (e.g., parka hood, NBC protective hood, hearing protective devices) covering the ears of the listener. Audio warning signals should not be of such intensity as to cause discomfort.	Auditory alarm intensity levels shall not exceed 80dB at the ear of the listener.	N/A
11.6	Elements of the user interface include controls, controllers, displays, graphical user interface (GUI) display elements, keyboard, selection control device (mouse, light pen, touch screen), control-display arrangements, displayed information, visual and auditory alarms, labels and markings, procedures, workflows, color codes, display size, provisions for user interaction with automation, decision aids, on-line help, memory aids, accessibility features for maintenance access, equipment design for maintainability, and connectors.	The elements of the user interface shall be designed for usability and minimization of human errors and accidents for users for all operating and environmental conditions by ensuring that the design complies with the HSI design standards in MIL-STD-1472H.	N/A
11.7	User interface arrangements (e.g., display screen and control/display arrangement, and format) shall provide the user with a common look and feel across applications, and elements of the user interface shall be standardized to optimize user performance.	User errors in performing mission critical tasks shall not exceed 1%.	N/A
11.8	The System shall be operable with minimal training.	Time to train should be performance based rather than based on a time criterion. Training shall be terminated when a trainee meets 100% of learning objectives.
11.9	The user shall effectively, consistently, and safely perform the mission critical tasks.	Shall be able to perform the mission critical tasks by users in the range of the 5th percentile female to the 95th percentile male.
11.10.	The System shall be able to maintain detection sensitivity with a minimum of false alarms when exposed to background changes that occur during use.	False alarms shall be reduced through design of the sensor.	N/A
11.11	All external controls, displays, and adjustments shall be identified with identification labels as to function.	Control labeling shall be easy to read under all expected illumination conditions.	N/A
11.12	Controls shall be operable in all environmental conditions.	Controls activation shall not be impacted by the user wearing gloves.
11.13	Brightness of displays shall be controllable by the user.	The System shall provide a User Interface where the display is dimmable to zero screen light emission, and the operator is always aware that absence of a visual signal on the display is due to that fact that the display has been dimmed to zero rather than display failure.	9	MEDIUM
11.14	Display icons shall be immediately recognizable by the user community.	If icon meaning depends on user memory and is not immediately recognizable, it shall be accompanied by a label.
11.15	Where appropriate, the amount of textual information displayed shall be minimized to limit the amount of reading required by the user.	Reading text shall not place a workload burden on the user.	N/A
12	Perpherals		N/A
12.1	Have ancillary conveyor equipment (e.g., roller tables).	Conveyor system is located near ground-level and accompanied with roller or motorized conveyors the same width of the pallet scanner conveyor belt at the entrance and exit of the system and able to slide soft-sided items, wooden crates and pallets, and other cargo types over the surface area with minimal effort.	N/A
12.2	Safety Panels	Safety panels shall be strong enough to support travelers that lean against to gain levearage in other to place or retrieve their items from the system. The safety panels are approximately 2 feet and 4 feet in length and shall reach from floor (no more than 3 inches above floor level) to at least 48" tall and shall be able to be combined and secured together for extended lengths as required by location installation. Safety Panels shall be affixed to the system securely on both ends of each panel and shall not require attachment to the floor. Safety panels shall be capable of being secured to port infrastructure on installations without a roller table or gravity slide. The safety panels/dividers shall be made of durable materials to last the life of the X-Ray System.	N/A
12.3	Additonal Workstation	Additonal workstation shall be available as an option to provided as ancillary work space.	N/A
			N/A
			N/A
			N/A

N/A
N/A
N/A
8	LOW
9	MEDIUM
N/A
3	LOW
N/A
4	LOW
8	MEDIUM
N/A

File details come from the government source that posted it. Updated Dec 23, 2021.