SOW 7A VA FPS IDS - Pennsylvania PA0515 FE 8-19-25.docx

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Federal Protective Services (FPS) Intrusion Detection System (IDS) PA0515
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70RTAC25Q00000046
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This document is a Statement of Work (SOW) for the Federal Protective Service (FPS) detailing the removal and replacement of an Intrusion Detection System (IDS) at the Department of Veterans Affairs facility located at 5000 Wissahickon Avenue in Philadelphia, PA. The project involves removing the existing outdated IDS and installing a completely new system, which must include one integrated IDS system with wireless components, wireless glass break detectors, wireless door contacts, and integration with the VA's Access Control System (ACS) for specific perimeter doors. The contractor is required to comply with H.R. 5515 Act restrictions on telecommunications and video surveillance equipment from certain China-owned companies, and must work directly with the VA's ACS provider for system integration.

The SOW specifies detailed technical requirements, including system components like BOSCH control panels, wireless infrastructure, repeaters, tamper switches, and backup power supplies. The project has a 90-day performance period from notice to proceed, with installation and final testing to be completed within 60 business days. Key deliverables include a project plan, system cutover plan, as-built drawings, O&M manuals, and performance verification test results. The contractor must provide a one-year warranty covering parts, labor, and next-business-day service, and must adhere to various federal standards and security requirements, including Section 508 accessibility standards and DHS information technology security policies.

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Federal Protective Service U.S. Department of Homeland Security

STATEMENT OF WORK

New Installation of:

Intrusion Detection System (IDS) on

August 21, 2025 for

PA0515

at Department of Veterans Affairs 5000 Wissahickon Avenue Philadelphia, PA 19144

STATEMENT OF WORK

TABLE OF CONTENTS

A.BACKGROUND1
B.PURPOSE1
C.SCOPE2
C.1General2
C.2Installation Requirements4
C.3IDS Testing Requirements5
C.4Attachments5
D.SYSTEM/EQUIPMENT SALIENT CHARACTERISTICS AND REQUIREMENTS6
D.1Additional System Component, software, location etc. specifications6
E.ADDITIONAL PROJECT REQUIREMENTS6
E.1Design Standards6
E.2Materials and Equipment7
E.3Final Inspection and Acceptance7
E.4Cleanliness, Protection, and Patching8
E.5Warranty and Maintenance9
E.6Safety and Health10
E.7Quality Control Plan10
E.8Training11
E.9User Accounts12
E.10Incident Management and Disaster Recovery12
E.11Enterprise Architecture13
F.DELIVERABLES13
F.1General13
F.2Request for Quotation (RFQ)14
F.3Pre-Installation Deliverables15
F.4Post-Installation Deliverables15
G.PROJECT ADMINISTRATION17
G.1Work Authorization17
G.2Period of Performance17
G.4Contacts17
G.6Contractor Access and Use of Premises18
G.7Security Requirements18
G.8Contractor Suitability Requirements19
H.APPLICABLE STANDARDS21
H.1General21
IAccountable Property:26
I.1Definitions:26
I.2Deliverables:28
I.3Invoices:28
I.4Property Accountability:28
I.5Physical inventory:28
I.6Property Disposal:29
I.7Lost, Stolen, Damaged or Destroyed (LDD) property:29
J.INFORMATION TECHNOLOGY AND SECURITY29
J.1Security Certification/Accreditation30
J.2Security Review and Reporting30
J.3Continuous Monitoring31

FOR OFFICIAL USE ONLY (FOUO)

For Official Use Only (FOUO)

For Official Use Only (FOUO)

1. BACKGROUND

A.1 The Federal Protective Service (FPS) is the federal law enforcement agency responsible for the protection and security of federal facilities, employees, and visitors. FPS actively works to reduce security vulnerabilities of federal facilities from criminal, terrorist, accidental, and natural disaster threats to ensure properties remain safe, secure, and available to the American public and employees of the Federal Government.

A.2 The following Statement of Work (SOW) and guidelines have been developed by the Department of Homeland Security (DHS), Management Directorate, Federal Protective Service (FPS) to mitigate threats and vulnerabilities pertaining to federal buildings and Government leased spaces. The SOW and regulations were developed with the notion that the security posture of each federally owned building or Government leased space is unique.

A.3 Remove and replace/upgrade the Intrusion Detection System (IDS) at the Department of Veterans Affairs, 5000 Wissahickon Avenue, Philadelphia, PA.

On August 2018, H.R.5515, the John S. McCain National Defense Authorization Act of Prohibition on certain telecommunications and video surveillance services and or equipment was signed for Fiscal Year 2019 to eliminate Huawei, Hikvision, Dahua, and subsidiaries of these China owned companies from supplying the military and Federal Government with security camera equipment and any telecom/data switchgear. As a result, the contractor shall not provide any equipment from these China owned companies. Contractor to comply with the H.R. 5515 Act and provide verification that furnished product(s) meet this Enactment.

PURPOSE

B.1 Description of Existing System

The existing IDS equipment is outdated and well past its life cycles.

Any mention of existing equipment counts, types, manufacturer, models, etc. should be considered a “guide” and may contain omissions, incorrect information, etc. It is provided as a general understanding of what is currently in use at the location.

Contractor is responsible for confirming all of this prior to placing a bid or starting the work.

The IDS system is outdated and in need of replacement. There are three distinctly different IDS systems in place, and during this removal and replacement/upgrade, this concept of separate systems will continue to be the case. The alarm system for the perimeter is substantially a wireless system.

B.2 Description of New Systems

B.2.1 This SOW is also for the removal of the existing FPS responsible IDS, purchase, install/upgrade of a completely new IDS system. This will consist of one IDS system, with integration of the VA access control system for all perimeter doors that are determined to be doors that require integration. Whoever wins this contract MUST contract with the VA Access Control System (ACS) provider to perform the integration of the door contacts and ACS on doors that are required to have integration. This is because the VA has ownership of the ACS and their provider must be who works on their ACS under the VA contract for such.

B.2.2 The IDS detection shall be inclusive of every perimeter door. Additionally, there are some interior doors that will need to be protected, and all glass that is 18’ or below must be protected with the use of glass break detectors. The use of wireless glass break detectors and wireless door contacts for non-ACS integration doors is the expected and necessary outcome to be considered a complete project.

C. SCOPE

C.1 General

C.1.1 Site Visit Completed in March 2025

C.1.2 The Contractor shall be responsible for the removal, inventory, packaging for storage and return of all removed IDS equipment to the FPS Contracting Officer Representative (COR)/Technical Point of Contact (TPOC), COR/TPOC. All currently installed wire, cable, and fiber, which is not designated for reuse, shall be removed by the Contractor, and properly disposed of.

C.1.3 The existing IDS systems shall remain fully functional and operational to the extent possible during the installation of the new systems. The contractor shall cut over from the existing systems to the new systems in stages in order to minimize the number and duration of outages. The Contractor shall submit a system cutover plan in accordance with Section F Deliverables. The cutover plan shall be reviewed and approved in writing by the FPS COR/TPOC.

C.1.4 The Contractor shall provide and install and configure the system as described and/or shown herein. The system shall include all equipment related accessories, connectors, adapters, terminators, and appurtenances to interconnect all equipment. The Contractor shall also supply all cabling and miscellaneous materials necessary to interconnect all equipment installed in accordance with this SOW.

C.1.5 The Contractor shall be required to be familiar with all applicable codes while carrying out the work outlined in this SOW. The Contractor shall complete the work pursuant to this SOW following all applicable codes and standards including, but not limited to: Occupational Safety and Health Administration (OSHA), Underwriters Laboratories (UL), National Fire Protection Association (NFPA), National Electrical Code (NEC), and any additional federal, state, and local codes and policies.

C.1.6 The Contractor shall furnish all tools and equipment necessary to complete all work outlined in this SOW. By no means shall the Contractor be authorized the use of Government owned property, tools, or equipment, to complete work in accordance with this SOW, unless otherwise specified.

C.1.7 In the event any operational system or utility (e.g. fire, IDS, HVAC) is required to be disabled or turned off, forty-eight (48) hour notice shall be required and approved by the GSA Building Manager, FPS Inspector, and/or FPS COR/TPOC prior to deactivation.

a) The Contractor, prior to departing for the day, shall ensure all system(s) previously disabled or turned off are functioning properly. A basic functional test shall be required to determine proper functionality of the system(s) and should be reported to the FPS COR/TPOC.

b) In the event a system is non-functional once enabled or turned on, it shall be the responsibility of the Contractor, at no additional cost to the Government, to restore the system(s) prior to departure from the site.

c) If the Contractor fails to restore all system(s) before departing, they shall be liable for all costs incurred by the Government to restore system(s) functionality.

C.1.8 All personnel engaged in installation activities pursuant to this SOW shall be licensed by the state, local authority, and/or the city local authority in the required trades or professions which require licensing by such jurisdictions. The type and level of license shall be consistent with requirements of the jurisdictions and work to be performed by this SOW.

C.1.9 It shall be the sole responsibility of the contractor to employ personnel licensed and qualified to carry out all tasks outlined in this SOW. At no time during the installation shall the contractor require Government personnel to complete tasks required to be completed by the contractor as covered by this SOW.

C.1.10 The Contractor shall be solely responsible for ensuring their employees and subcontractors abide by all requirements of the contract. At all times while work is being performed in accordance with this contract, the Contractor shall have a supervisory representative available to answer questions, resolve issues, supervise company employee(s), and subcontractor(s).

C.1.11 The Contractor shall provide a daily access schedule to coordinate installation activities. The schedule shall be submitted as part of the project plan.

C.1.12 The Contractor shall maintain a separate set of drawings, schematics, and wiring diagrams of the IDS, to be used for creating as-built drawings. This set shall be accurately kept up to date by the Contractor, noting all changes and additions to the systems, and shall be available for the final inspection walkthrough.

C.1.13 The Contractor may be required to attend installation construction meetings.

C.2 Installation Requirements

C.2.1 The Contractor shall install all system components and appurtenances in accordance with manufacturer’s recommendation and instructions following all applicable local, state and federal codes and policies. All appurtenances, such as, but not limited to connectors, terminators, and mounting hardware, equipment accessories shall be supplied by the Contractor, as well as all adjustments, alignments, programming, and configuration required for a complete (100% turnkey system) and optimal IDS operating system.

C.2.2 The Contractor shall provide and install a complete IDS, to include, but not limited to, control panels, keypads, wireless infrastructure including receivers, repeaters, etc., wireless devices including wireless glass break detectors, wireless door contacts, wired door contacts, tamper switches on any and all enclosures, etc. The system must be a turnkey system that is fully integrated with the VA ACS system for certain doors specified during the pre-bid walk through, which means use of certain doors after hours will NOT create false alarms. Contractor will provide and install any mounts, adapters (pre-fab if required), device batteries, outdoor enclosures for repeaters even though they are being used inside, and all other appurtenances, premise wiring, related equipment and system hardware as required for a complete and fully operational (100% turnkey system) system as specified in this SOW. The installed system shall easily be expandable for future growth. Device batteries must be individually tested PRIOR to installation, using a tester designed for testing the batteries used in this system. That battery tester will be considered US Government property after the installation is complete and shall be left at the site, locked inside of an enclosure, for future battery replacements.

C.2.3 The Contractor, for all equipment/device(s) requiring licensing, shall purchase/install ALL license(s) as required by the manufacturer, without any future purchase of licensing being required. All licensing fees shall be nonrecurring.

C.2.4 All equipment required to be wall-mounted shall be mounted per manufacturers recommendations.

C.2.5 The Contractor shall be responsible to provide the necessary equipment and tools to access all equipment which is not accessible by ladder.

C.2.6 All measurements and equipment locations are approximate and shall be verified by the Contractor for accuracy and installation feasibility. The Government shall not be held responsible for any error or variation in any measurements or other data listed, nor shall the Contractor, because of an error or variation in any measurement listed, be relieved of the responsibility to carry out the requirements in accordance with the true intent and meaning of the specifications without additional cost to the Government.

C.2.7 All ceiling tiles removed to accommodate installation shall be returned at the end of the workday.

C.2.8 The Contractor shall remove and haul debris from the project site daily and dispose of in a proper, acceptable manner in accordance with all federal, state and local laws and regulations, off of the job site property. The debris created from this project shall not be disposed of at the job site, in Government dumpsters, or on Government property.

C.2.9 The Contractor shall install and configure IDS sensors in accordance with manufactures recommendations and industry best practices.

C.2.10 The Contractor, when removing the existing IDS sensors, cabling, and appurtenances in accordance with this SOW, shall ensure all openings or penetrations are sealed and/or patched accordingly to protect against weather exposure, unless otherwise designated for reuse. All openings or penetrations that are designated for reuse shall be sealed and/or patched accordingly to protect against weather exposure at the completion of installation. All penetrations that become exposed to weather during installation shall be protected from exposure throughout the installation period.

C.3 IDS Testing Requirements

C.3.1 The Contractor shall demonstrate to the FPS COR/TPOC that the completed IDS installation complies with the contract requirements. Using an approved test procedure, all physical and functional requirements of the project shall be demonstrated and shown. The test procedures shall include techniques and requirements for validating all significant system functions. The Contractor shall provide all test equipment and personnel required for final testing.

C.4 Attachments

VA IDS System

Quantity

Measure

BOSCH D9512G INTRUSION/FIRE/ACCESS CONTROL PANEL 599 POINTS 32 DOOR
1
ea
BOSCH D8108A ATTACK RESISTANT ENCLOSURE
1
ea
BOSCH D110 tamper switch
2
ea
BOSCH D101 Lock and Key Set
1
ea
BOSCH B99 USB cable for panel
1
ea
BOSCH D166 Phone Jack
1
ea
BOSCH D162 Phone Cord
1
ea
BOSCH B440 Verizion cellular radio backup plugin
1
ea
BOSCH D1218, 12 volt 18-amp hour batteries
2
ea
BOSCH D122 dual battery harness
1
ea
BOSCH B208 8 zone input for SDI2 bus
2
ea
BOSCH B942 Alpha keypad color graphic
4
ea
BOSCH ENKIT-SDI2 Inovonics wireless interface kit for GV4 panels
1
ea
BOSCH EN5040T high power wireless repeater with transformer
9
ea
BOSCH ACC640 outdoor enclosure for the EN5040T high power repeaters
9
ea
BOSCH EN1247 Wireless glass break detectors
81
ea
BOSCH EN1210EOL Single point wireless transmitter with EOL or EN1210W for doors without
18
ea
BOSCH RFPB-SB-A panic button wireless alarm
4
ea
Tyco pricing to integrate IDS with VA access control (estimating 6 doors of integration with acc
1
ea
System Programming/Paperwork/Testing/Training
1
ea

C.5 The above list of parts is not exhaustive, nor is it to be considered all-inclusive of what is needed to perform this job. It is provided simply as a reference list of what should be considered a preliminary list of the major equipment needed. All cable, wire, connectors, switch gear, labor, supervision, tools, scissor lifts, ladders, vehicles, parking fees, etc. should be considered as part of this project, even if not shown above.

D. SYSTEM/EQUIPMENT SALIENT CHARACTERISTICS AND REQUIREMENTS

D.1 Additional System Component, software, location etc. specifications

D.1.1 The Contractor shall demonstrate to the FPS COR/CO/TPOC that the completed IDS installation complies with the contract requirements. Using an approved test procedure, all physical and functional requirements of the project shall be demonstrated and shown. The test procedures shall include techniques and requirements for validating all significant system functions. The Contractor shall provide all test equipment and personnel required for final testing.

1. ADDITIONAL PROJECT REQUIREMENTS

E.1 Design Standards

E.1.1 Design Limitations – During design and planning activities, the Contractor shall advise and consult with the FPS COR/TPOC of any or all functional incompatibility issues and/or system interoperability limitations of any equipment to be installed. Contractor shall not make any changes of equipment or design of the system without written approval from the FPS COR/TPOC. This shall include, but is not limited to, limitations as a result of insufficient heating, ventilation and HVAC, power, rack, console, and space requirements.

Note: Prints and SOW only provide approximate mounting locations. Contractor shall be responsible for exact mounting location of all equipment to include cameras for the best optimum performance and meet the architecture of the building. Contractor to first submit to FPS and GSA all design and planning activities for approval prior to beginning the installation.

E.1.2 The IDS systems shall be supplied with a backup power supply, for each system that provides no less than 24 hours of battery backup time, with enough power to ring the sounding appliance circuit for 5 minutes at the end of the 24-hour period. This will require a supervised power supply and charging circuit that can alert the FPS MegaCenter when the battery backup is low, not charging, or non-existent. It shall also provide a restoral signal when the battery backup has recharged, after discharging. The batteries used shall be fire resistant in construction, and standard manufacturer brand names.

E.1.3 Wiring Schematics – The Contractor shall provide complete system design wiring schematic diagrams representing planned device terminations to and between system equipment and components.

E.1.4 Riser Diagrams – The Contractor shall supply a system riser diagram. The diagram shall indicate the location of all associated system components.

E.2 Materials and Equipment

E.2.1 Items of the same type shall be products of a single manufacturer. All material, software and hardware, shall be new, the most current version, and presently being produced.

E.3 Final Inspection and Acceptance

E.3.1 Upon completion of the installation the Contractor shall perform a Contractor Verification Test (CVT) in accordance with the approved Perform Performance Verification Test (PVT) procedures to ensure installed system is fully operational. A copy of the test results shall be available for review by the FPS PM prior to commencing PVT testing and final inspection.

E.3.2 The Contractor shall submit, at a minimum of five business days in advance of PVT testing, a proposed testing plan to the FPS COR/TPOC. The plan shall include test procedures, actions, and expected results demonstrating system functionality and compliance with this SOW. The test plan shall also include means for documenting test results. The test plan shall be approved by the FPS COR/TPOC prior to the Contractor requesting Final Inspection and PVT testing.

E.3.3 The Contractor shall notify the FPS COR/TPOC in writing when requesting a date and time for Final Inspection and PVT testing. Request must be received, at a minimum, five business days in advance.

E.3.4 The Contractor shall provide all equipment and manpower necessary to perform Final Inspection and PVT testing.

E.3.5 Final Inspection Minimum Requirements:

a) Review of Redline drawings.

b) Walk-through and inspection of all installed components and workmanship.

c) Perform Performance Verification Test (PVT) in accordance with approved test plan.

d) All equipment default or contractor entered user IDs and passwords shall be relinquished by the Contractor to the Government.

e) In the event a deficiency is found, or a test fails, the Contractor shall have personnel available onsite to resolve the issue so inspection and testing may continue. Once the Contractor deems the issue has been resolved, a re-inspection or re-test shall occur.

f) The Final Inspection and PVT testing shall be performed during a single site visit.

g) Installation Acceptance by the Government shall be given only after the satisfactory completion of the Final Inspection, PVT testing, training, and receipt of all required deliverables outlined in this SOW.

E.4 Cleanliness, Protection, and Patching

E.4.1 The Contractor shall take necessary precautions to avoid damage to existing items that will remain in place, be reused, or remain the property of the Government. It shall be the sole responsibility of the Contractor to repair or replace damaged items, at no cost to the Government. Contractor shall notify the GSA, FPS COR/TPOC of any damage immediately.

E.4.2 The Contractor shall not disturb existing construction beyond the extent indicated or necessary to fulfill installation requirements. In the event excessive damage is caused it shall be the sole responsibility of the Contractor to repair damage, at no cost to the Government. Contractor shall notify the GSA, FPS COR/TPOC of any damage immediately.

E.4.3 The Contractor shall provide protective methods to control accumulation and migration of dirt and dust in and around all work areas. Removal of dirt, dust, and debris shall be completed daily and in accordance with all applicable federal, state, and local laws and regulation.

E.4.4 It shall be the sole responsibility of the Contractor to protect all existing building systems and utilities, to include, but not limited to, equipment, cabling, and appurtenances (e.g. fire, VSS, IDS, PACS, HVAC) during demolition, installation and construction. If any system, service, utilities, equipment, or cabling are damaged due to installation construction the Contractor shall repair damage at no cost to the Government.

E.4.5 If necessary, the Contractor shall be responsible for moving furniture and/or equipment to protect it from damage during installation. All items relocated during installation shall be returned to their original location at the completion of work in the area. Any items that are unable to be relocated shall be protected from damage. In the event damage is incurred during this time it shall be the sole responsibility of the Contractor to replace damaged items without cost to the Government.

E.4.6 The Contractor shall prepare and lay out work in advance. Exercise care when cutting, channeling, chasing, or drilling of floors, walls, partitions, ceilings, or other surfaces as necessary for installation, support, or anchoring of conduit, raceways, and equipment. Contractor must first consult with and get approval from GSA before performing any of the above work.

E.4.7 The Contractor shall provide a qualified installer to install fire-stopping material to all penetrations and openings created during the installation. All existing penetrations or openings utilized by the contractor during the installation shall have fire-stopping material installed, regardless of if it was previously installed. Fire-stopping shall consist of furnishing and installing tested and listed fire-stop systems, combination of materials, or devices to form an effective barrier against the spread of flame, smoke and gases, and maintain the integrity of walls, fire resistance rated walls, partitions, floors, and ceiling-floor assemblies, including through-penetrations. Firestop systems shall be UL Fire Resistance listed or FM P7825a approved with ''F" and/or “T” rated to at least be equal to fire-rating of the wall, fire wall, or floor in which penetrated openings are to be protected.

E.4.8 Where removal of equipment or materials leaves holes or damaged surfaces, the Contractor shall patch the holes and damaged surfaces, as well as paint the surface to match adjacent finished surfaces. Finished surfaces of patched area shall be flush and match the existing adjacent surface as closely as possible. If new work is to be applied to existing area, then removal and patching shall be adequate for installation of new work.

E.5 Warranty and Maintenance

E.5.1The warranty terms shall be a complete one-year warranty, including all parts, labor, travel, parking, materials, tools, etc. and service shall be provided the next business day, with a resolution to the problem within one business day after onsite visit. No additional monies shall be paid by the Government to achieve this level of service.
E.5.2Not Applicable

E.5.3 In the event any Contractor supplied equipment, component, part fails within the specified warranty period; the Contractor shall immediately replace or repair the item within 24 hours at no additional cost to the Government. If the Contractor is unable to rectify the issue(s) within the allotted time, the Contractor shall be liable for all costs incurred by the Government to correct the issue(s).

E.5.4 The Contractor shall not be held responsible for failures due to fire, flood, vandalism, and/or misuse of Government equipment.

E.5.5 The Contractor shall include in the O&M manual a copy of all manufacturer warranties, terms, and conditions.

E.5.6 Network components shall be capable of disabling maintenance ports during normal system operation and enabling them only during approved maintenance activities.

E.5. 7 Remote maintenance paths shall be encrypted to the firewalls.

E.5.8 The Contractor shall maintain an incident log as part of the software maintenance program, recording therein all deviations from normative operations, and all corrective actions taken. The incident log shall be submitted to FPS upon detection of anomalies, quarterly, and at the end of the contract period.

E.6 Safety and Health

E.6.1 All work shall comply with federal, state, and municipal safety and health regulations. If there is a conflict between the regulations, the most stringent shall supersede all others.

E.6.2 The Contractor shall assume full responsibility and liability for compliance with all applicable regulations relating to the health and safety of personnel during the execution of work as outlined herein.

The Contractor shall not fault the Government for any action on its part or that of its employees or subcontractors which results in injury, illness, or death.

E.6.3 Where pedestrian safety may be endangered the Contractor shall provide appropriate signage, barricades, or other means of notification.

E.6.4 The Contractor shall provide all required safety equipment and ensure the equipment is adequate and utilized appropriately for the work being performed.

E.6.5 The Contractor, in accordance with deliverable guidelines, shall submit a Roof Work Safety Protection Plan.

E.7 Quality Control Plan

E.7.1 The Contractor shall have a formal Quality Control Plan (QCP) in place covering areas of concern, such as, but not limited to equipment and cabling installation, maintenance, and customer service standards. The QCP shall also address equipment and cable labeling, system performance, installation aesthetics, programming and configuration conventions, and timeliness of service.

E.7.2 The QCP shall cover the Contractor’s quality control policies and procedures to ensure compliance with the requirements of this SOW.

E.7.3 The Contractor shall report non-compliance issues with the QCP to the FPS COR/TPOC.

E.7.4 The QCP shall include a routine review process that addresses all the areas of the Contractor’s performance and each of the elements of this SOW.

E.7.5 The QCP shall include the necessary processes for tracking identified deficiencies from initiation through to an acceptable corrective action. The process shall include a means to verify the identified deficiency has been reported, corrected, and accepted by the FPS COR/TPOC.

E.8 Training

E.8.1 The Contractor shall submit a standardized Training Plan in accordance with manufacture’s recommendations for the type of system installed to the FPS COR/TPOC for approval.

E.8.2 The Contractor shall provide operator, administrator, and maintenance training to required personnel. Training shall be conducted onsite and during normal business hours from 8:00 a.m. to 4:30 p.m.

E.8.3 Operator Basic, Operator Advanced and Administrator/Maintenance training shall be conducted as three (3) different sessions. Training sessions shall be a minimum of one (1) hour in length. Each of the 3 session shall utilize a mixture of lecture and “hands-on” training.

E.8.4 Instruction materials and manuals shall be included for reference, as well as, allowing FPS to train additional personnel at a later date. Contractor to a provide quick reference sheet/s on site for the basic operations of live view, review of recorded video, and how to retrieve and copy required video to an external device.

E.8.5 At a minimum, training shall include:

a) Operator Training Basic:

(1) With equipment powered off, conduct a complete system startup.

(2) General operating instructions.

b) Operator Training Advanced:

(1) All elements of Operator Training Basic

c) Administrator/Maintenance Training:

(1) All elements of Operator Training Basic and Advanced

(2) Full System Configuration

(3) Technical Support Information and Procedures

E.9 User Accounts

E.9.1 The Contractor shall provide user accounts with configurable access and permissions associated with the defined user role.

E.9.2 The Contractor shall adhere to least privileged permission schemes for all user accounts, and application-to-application communications.

E.9.3 The Contractor shall recommend which accounts need to be active and those that can be disabled, removed, or modified. The FPS COR/TPOC shall approve in writing the Contractor’s recommendation.

E.9.4 The Contractor shall disable, remove, or modify all the accounts pursuant to the approved recommendation.

E.9.5 The Contractor shall provide documentation defining access and security permissions, user accounts, applications, and associated roles.

E.9.6 The Contractor shall disable or remove all default and guest accounts prior to the system acceptance.

E.9.7 The Contractor shall provide documentation on all Contractor-configured or manufacturer default accounts, usernames, passwords, security settings, security codes, and other access methods are changed, disabled, or removed prior to system acceptance.

E.9. 8 After the system acceptance, the Contractor shall disable, remove, or modify all Contractor-owned accounts or negotiate account ownership with the FPS COR/TPOC.

E.10 Incident Management and Disaster Recovery

E.10.1 Incident Handling and Response - Upon notification of an incident affecting a system under warranty or within the scope of this contract, the Contractor should have an established incident handling and response capability (e.g. system restoration plan of site-specific equipment). When a security incident occurs that impacts services, information or information systems, the Contractor shall consult and work closely with FPS security personnel (e.g., FPS Technical Countermeasures, FPS Advanced Technology Security Program) to handle and respond to the incident. The service provider should also be expected to implement preventative measures to mitigate against similar incidents in the future upon request.

E.11 Enterprise Architecture

E.11.1 DHS Enterprise Architecture Compliance.

All solutions and services shall meet DHS Enterprise Architecture policies, standards, and procedures. Specifically, the contractor shall comply with the following HLS EA requirements:

- All developed solutions and requirements shall be compliant with the HLS EA.

- All IT hardware and software shall be compliant with the HLS EA Technical Reference Model (TRM) Standards and Products Profile.

- Applicability of Internet Protocol Version 6 (IPv6) to DRS-related components (networks, infrastructure, and applications) specific to individual acquisitions shall be in accordance with the DHS Enterprise Architecture (per OMB Memorandum M-05-22, August 2, 2005) regardless of whether the acquisition is for modification, upgrade, or replacement. All EA-related component acquisitions shall be IPv6 compliant as defined in the US. Government Version 6 (USGv6) Profile National Institute of Standards and Technology (NIST) Special Publication 500-267) and the corresponding declarations of conformance defined in the USGv6 Test Program.

F. DELIVERABLES

F.1 General

F.1.1 The Contractor shall submit all pre-installation deliverables, as outlined in this SOW, within fifteen (15) business days from award of the contract. The contractor shall not proceed until receiving written notification from the COR/FPS Project Manager (PM) that all pre-installation deliverables are approved and all contract personnel working on the contract have received a favorable determination for the LEC. Deliverables shall be addressed to the FPS COR/TPOC and include the following information:

a) Project Title and location.

b) Contract number and deliverable submission date.

c) Deliverable description.

d) Contact information of person responsible for document submission.

F.1.2 The Contractor, after receiving a written “Notice to Proceed” from the FPS COR/TPOC, shall complete the installation, including PVT testing and final inspection within sixty (60) business days.

F.1.3 The Contractor shall submit all post installation deliverables within fifteen (15) business days after completion of PVT testing and final inspection.

F.1.4 The FPS COR/TPOC shall not issue final acceptance notification for the contract until receipt of all deliverables and final Government review. The Government will review post installation deliverables within ten (10) business days of submission and either approve or disapprove the submission. If disapproved, the contractor will be contacted by the CO to review/resolve the discrepancy.

F.1.5 Deliverables marked “approved” authorize the Contractor to proceed with work covered. After deliverables have been approved by FPS COR/TPOC, no substituting materials or equipment will be considered unless accompanied by an explanation of why the substitution is necessary and approval to proceed is received from the FPS COR/TPOC.

F.1.6 Deliverables marked “disapproved” indicate deliverable is incomplete or does not comply with requirement of the contract documents shall be resubmitted with appropriate changes. No work shall proceed with respect to the deliverable until resubmission is approved.

F.1.7 Payment for materials incorporated in the work will not be made if required deliverable approvals have not been received and approved.

F.1.8 The CO may request additional deliverables when believed necessary to sufficiently document work relative to contract documents.

F.2 Request for Quotation (RFQ)

F.2.1 In order for the Government to more easily evaluate the contractor’s proposal, the following information is required. Proposals that do not include the required information shall be considered non-compliant.

F.2.2 Detailed list of proposed hardware to include at a minimum:

a) Equipment model number, part number, and quantity.

b) Manufacturer data sheet.

c) Itemized price list. All items shall match those on the manufacturer data sheets.

F.2.3 Detailed list of proposed software to include at a minimum:

a) Name and version of software.

b) Software data sheet.

c) Itemized price list. All items shall match those on the manufacturer data sheets.

F.2.4 Complete list of licensing requirements to include:

a) Equipment model number and/or software name requiring licensing.

b) Licensing requirements.

c) Itemized price list. All items shall match those on the manufacturer data sheets.

F.2.5 List of Materials:

a) Part number and quantity and/or length in feet.

b) Itemized price list. All items shall match those on the manufacturer data sheets.

F.2.6 Calculations:

a) UPS and/or battery backup.

F.2.7 An outline of the On-Site Software Maintenance Program shall be provided as part of the technical proposal. After award of contract, the Contractor shall submit a formal On-Site Maintenance Program as a contract deliverable.

F.3 Pre-Installation Deliverables

F.3.1 The Contractor shall develop a Project Plan for all tasks associated within this SOW for COR approval. The Project Plan shall show the completion of all tasks, including review periods. The Project Plan shall include, at a minimum:

a) Breakdown of installation milestones and projected completion times, including inter-dependencies between all tasks and sub-tasks

b) System Cutover Plan

c) System block diagram, to include basic equipment interconnection and location.

d) Detailed point-to-point equipment wiring diagram.

e) Network block diagram.

f) Detailed plan for wall and/or floor penetrations.

g) Detailed plan indicating equipment installation locations.

h) Standardized Training Plan

i) Quality Control Plan

j) Roof Work Safety Protection Plan

F.4 Post-Installation Deliverables

F.4.1 System Performance Verification Test (PVT) Results (To be included in O&M manual).

F.4.2 The Contractor shall submit, at a minimum five business days in advance of PVT testing, a proposed testing plan to the FPS COR/TPOC. The plan shall include test procedures, actions, and expected results demonstrating system functionality and compliance with this SOW. The test plan shall also include means for documenting test results. The test plan shall be approved by the FPS COR/TPOC prior to the Contractor requesting Final Inspection and PVT testing.

F.4.3 O&M Manuals (2 complete sets)

a) Cover – Shall contain the following information.

(1) Project Title

(2) Facility Name and Address

(3) Contract Number

(4) Date

(5) Prepared by

b) Title Page – Shall contain the same information as the Cover Page.

c) Table of Contents – Shall list page number, section, and subsection included in manual.

d) Performance Verification Test Results

e) General Section – Shall contain an overall description of the system and its operation.

f) Technical Section – Shall contain detailed equipment information. To include:

(1) Equipment manufacturer, model number, serial number, and if applicable, license information.

(2) Manufacturer Data Sheet

(3) Complete equipment inventory submitted in an electronic format.

g) Software Section – Shall contain list of all software installed. To include:

(1) Software License Number and associated hardware model and serial number.

(2) Software Data Sheet

(3) Equipment software installed on.

(4) Equipment firmware installed on.

(5) Software version(s) installed.

(6) Equipment MAC Address to IP Address correlations.

h) Operation Section – Shall contain procedures for operation, maintenance, and testing.

i) Equipment Manuals – Equipment manuals may be provided on CD’s. This section shall contain all manufacturer installation, user, and maintenance manuals for equipment and software installed.

j) Equipment Warranty Information

k) Technical Support – List all manufacturers’ technical support contact information.

l) System Riser Diagram- The diagram shall indicate the location of all associated system components.

F.4.4 Two complete sets of as-built drawings, “size C”, to include at a minimum:

a) Device locations

b) Cable Paths

c) System Block Diagram

d) Device point to point wiring

e) Junction box locations

f) Detailed equipment list to include; manufacturer, model number, serial number, location, and if applicable, camera number.

G. PROJECT ADMINISTRATION

G.1 Work Authorization

G.1.1 No work shall be initiated without the written approval of the FPS Contracting Officer (CO). See Section G.4 for all contact information. Any request, or proposal for changes in project scope and/or additional requirements, shall be approved in writing by the FPS CO; prior to the Contractor proceeding with any related work. Any changes accomplished without prior written approval from the FPS CO, shall be done at the Contractor’s expense.

G.2 Period of Performance

G.2.1All work shall be completed within 90 days after the notice to proceed has been received by the winning bidder. This shall give the contractor time to order parts, assemble them for shop testing, and then installation and final testing.
G.3Place(s) of Performance

G.3.1 Department of Veterans Affairs 5000 Wissahickon Avenue Philadelphia, PA 19144

G.4 Contacts For questions regarding on-site inspections, coordination issues, or technical questions, please contact

a) Region FPS /Electronic Security Specialist/POC

Name: Russell Michel@fps.dhs.gov Phone: 570-295-0369 Email: Russell.Michel@fps.dhs.gov

For contractual questions please contact:

b) Contracting Officer/Contracting Officer Representative Name: Brandon DiBona Phone - Teams: (267) 669-1109 Cell: 412-834-1825 Email: Brandon.DiBona@fps.dhs.gov

G.5 Special Scheduling Requirements

G.5.1 There is a possibility of concurrent construction projects at the Veterans Affairs Facility located at 5000 Wissahickon, during the installation period. The Contractor shall conduct all operations so as to cause the least possible interference with other Contractors.

G.5.2 The Contractor shall perform all work in a manner that least disturbs the daily operation of all tenants working in the building.

G.6 Contractor Access and Use of Premises

G.6.1 Contractor personnel working at the Veterans Affairs Facility located at 5000 Wissahickon, shall become familiar with and follow all regulations and policies to include safety, fire, and security.

G.6.2 Contractors shall not enter any restricted areas unless required and clearance for entry has been granted.

G.6.3 Smoking is prohibited within and outside of the facility except in designated smoking areas.

G.6.4 Regular working hours shall be from 8:00 a.m. – 4:30 p.m. unless otherwise noted and approved. Planned work outside of normal working hours shall be noted in the required project plan and work schedule.

G.6.5 Unplanned work outside of normal working hours will require forty-eight-hour (two business days) notice. Notice shall be submitted in writing and shall include specific dates, hours, and justification for change to the COR/FPS PM for approval. The Contractor shall be responsible for additional costs incurred (e.g. escorts) for work outside of the normal working hours.

G.6.6 Each contract employee shall sign in each day when reporting to work and sign out when leaving the work site at the end of each day. In addition, if leaving the work site for any reason, personnel must sign out at time of departure and sign in again upon arrival. GSA Form 139, Record of Time of Arrival and Departure, or similar shall be utilized for accountability purposes.

G.7 Security Requirements

G.7.1 You are hereby notified that any dissemination, distribution, or copying is strictly prohibited.

G.7.2 The information in this SOW (including any attachments) may contain confidential and/or law enforcement sensitive (LES) information intended for a specific individual and purpose and should be considered For Official Use Only (FOUO) DHS 11042.1 (03/05).

G.7.3 At a minimum, the information herein shall be disseminated on a “need to know” basis and when unattended, shall be stored in a locked container or area offering sufficient protection against theft, compromise, inadvertent access and unauthorized disclosure.

G.7.4 The Contractor shall not retain sensitive documents such as schematics, blueprints, diagrams, photos, videos etc. All documents supplied to the Contractor, by the Government for planning and bidding purposes, shall be returned in their entirety G.7.5 At the completion of the installation all documents developed and/or acquired, such as, photos, videos, schematics or diagrams, redlined or final, shall be submitted to the Government as part of the final project completion and Government acceptance.

G.7.6 Oversight and work coordination shall be performed throughout the duration of the project by FPS Inspectors, FPS PM, and/or authorized personnel as designated.

G.7.7 Use of Camera and Video Equipment:

a) The Contractor personnel shall receive Government approval before use of any camera or video recording equipment.

b) The Contractor shall ensure all photos and/or video are reviewed by the FPS Inspector and/or FPS COR/TPOC before removal from the premises.

c) All photos and/or videos obtained by the Contractor in conjunction with this SOW, whether electronic and/or hardcopy shall not be retained by the Contractor after the acceptance of this project by the Government.

G.7.8 No Contractor, Contractor employee or Subcontractor employee shall be allowed to perform any work under this SOW without prior clearance being obtained from FPS. This includes management personnel visiting the site.

G.7.9 Signing a Non-Disclosure Agreement (NDA) may be required prior to receipt of sensitive / classified information herein and submitted to CO.

G.8 Contractor Suitability Requirements

G.8.1 The position(s) assigned to Contract employees (to include applicants, temporaries, part-time and replacement employees) under this SOW, requiring access to sensitive information, shall undergo a position sensitivity analysis based on the performed duties under this SOW. The results of the position sensitivity analysis shall identify the appropriate level background investigation to be conducted for Contract employees. FPS Personnel Security Division (PSD) will serve as the office responsible for collecting background investigative forms and submitting completed personnel security packages to the DHS Office of Chief Security Officer for processing fitness, suitability and security clearance adjudications for FPS Federal applicants, employees and contractors. The DHS 11000.25 form must be completed and submitted to the FPS Personnel Security Division through the FPS COR/TPOC no less than thirty (30) days prior to the start date of the contract or thirty (30) days prior to entry on duty of any employee, whether a replacement, addition, subcontractor employee, or vendor; the remaining documents will be provided by the Government after receipt of a correctly completed DHS 11000.25 by the FPS Personnel Security Division.

a) DHS 11000.25 Contract Suitability/Security Screening Request Form

b) Standard Form 85P, “Questionnaire for Public Trust Positions”. Form will be submitted via e-QIP (electronic Questionnaires for Investigation Processing)

c) FD Form 258, “Fingerprint Card” (Two (2) Copies)

d) Foreign National Relatives or Associates Statement

e) DHS 11000-9, “Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act”

f) Optional Form 306, “Declaration for Federal Employment”

g) Authorization for Release of Medical Information

G.8.2 Only complete packages will be accepted by the FPS Personnel Security Division. Specific instructions on submission of packages will be provided upon award of contract.

G.8.3 DHS may, as it deems appropriate, authorize, and grant favorable entry on duty (EOD) decision based on preliminary suitability checks. The favorable EOD decision would allow the employees to commence work temporarily prior to the completion of the full investigation. The gaining of a favorable EOD decision shall not be considered as assurance that a full employment suitability authorization will follow. A favorable EOD decision or a full employment suitability determination shall in no way prevent, preclude, or bar DHS from withdrawing or terminating access to Government facilities or information, at any time during the term of the contract. No employee of the Contractor shall be allowed unescorted access to a Government facility without a favorable EOD decision or suitability determination by the Security Office.

G.8.4 Contractor employees waiting for an EOD decision may begin work on the contract provided they do not access sensitive government information. Limited access to Government buildings is allowable prior to the EOD decision if the contractor is escorted by a government employee. This limited access allows contractors to attend briefings and non-recurring meetings.

G.8.5 Documents shall be submitted in person or via carrier confirmed signature delivery to:

Federal Protective Service Management Directorate U.S. Department of Homeland Security Region 3 Headquarters 701 Market Street - Mellon Center Building, Suite 4200 Philadelphia, PA 19106 ATTN: DRD Gregory Heiderman

G.9 GOVERNMENT ACCEPTANCE PERIOD

G.9.1 The FPS COR/TPOC will review deliverables prior to acceptance. If the deliverable is acceptable, the COR/TPOC will send an e-mail to the Contractor notifying it that the deliverable has been accepted or if the deliverable is unacceptable, the COR will send an email to the contractor with documented reasons for non-acceptance.

G.9.2 The FPS COR/TPOC will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR/TPOC of the specific reasons for rejection. The Contractor shall have an opportunity to correct the rejected deliverable and return it per delivery instructions.

G.9.3 Acceptance will be performed by FPS COR/TPOC inspection of deliverables and/or on-site inspection of work performed by the Contractor.

H. APPLICABLE STANDARDS

H.1 General

H.1.1 DHS 4300A Sensitive Systems Handbook applies to all DHS employees, contractors, detailed personnel, others working on behalf of DHS, and users of DHS information systems that collect, generate, process, store, display, transmit, or receive DHS information unless an approved waiver has been granted. This includes prototypes, telecommunications systems, and all systems in all phases of the Systems Engineering Life Cycle (SELC).

H.1.2 All work performed in accordance with the Statement of Work shall be accomplished in accordance with the newest versions of the following codes and standards for commercial buildings.

a)…

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