SOW 53WG bldg 351 Lenel Badging.pdf

STATEMENT OF WORK (SOW)

23 March, 2026

1.0. DESCRIPTION OF REQUIREMENT. The 53 Wing mandates that the contractor guarantees complete operational capability for the government-owned OnGuard Lenel Access Control System (ACS). The "hardware and software for 53 Wing and 692 CYOS is situated at Eglin AFB, FL, along with other buildings linked to these systems as detailed in the user Dongle listings attached. The contractor's responsibilities include: (1) maintenance, service, and support for the Lenel Access Control System (ACS); (2) establishing a quarterly preventative maintenance and inspection schedule; (3) supplying and replacing components that are compatible with the Lenel ACS; and (4) offering a software upgrade and support plan (SUSP) for the OnGuard Lenel ACS. Furthermore, the contractor must be a Value Authorized Reseller (VAR) of Lenel products and services, possessing the capability to support the existing infrastructure.

The contractor is required to finalize and present a Price List document following a thorough review and comprehension of the requirements specified in this SOW, covering all items currently utilized as well as any potential replacement items that are no longer manufactured.

Notes:

Any system components that were installed in the last year are presently protected by the 1-year warranty and are excluded from the maintenance package. Once the 1-year warranty period concludes, those components will be incorporated into the maintenance package.

See attached Lenel Inventory of covered equipment listing per dongle number for products that will be required to be covered by the agreements mentioned in section 1.1.1 listed below.

53 WG/IP Lenel Dongle ID# 49104 Primary Andrew Blackwelder 1st Alternate Bobby Siers 2nd Alternate Lonzo Campbell 3rd Alternate Fred Heiler Server/Software Scott Lewis

53 WG/AP Lenel Dongle ID# 182142 Primary Phillip Humphries 1st Alternate Sam Manthey 2nd Alternate Trey Maulden 3rd Alternate Christine Mehling

692 CYOS Lenel Dongle ID# 132207 Primary Jeffery Bobbitt 1st Alternate Christopher Montale

1.0.1. Platinum Agreement. The Platinum Maintenance, Support, and Service Agreement shall offer 24/7 call handling and service availability. With this agreement receive priority over those without, featuring an 8-hour response time for non-emergency calls and a 4-hour on-site response for critical (emergency) situations. Equipment repairs or replacements are included, covering both labor and materials. Any replacement equipment for all installed systems identified as needing repair or replacement is covered under the agreement at no extra charge. To minimize downtime, loaner equipment is provided during the repair or replacement of parts.

If feasible, the contractor is encouraged to submit a single firm fixed price (FFP) for the execution of the “Platinum Agreement” as outlined above, ensuring comprehensive coverage for a duration of one year

1.0.2. Quarterly Preventative Maintenance/Inspection must cover: Inspection, testing and adjusting of card/PIN reader-controlled doors, perimeter door position switches, equipment enclosures and service/storage equipment racks. Battery testing of all system backup batteries with replacement of the batteries as needed at no additional cost. System checks including error logs, false alarms, trouble conditions, badge printer errors and corrections for these issues at no additional charge. Reader and door hardware testing. Backup of access control system configuration; confirm correct recording preferences (application reprogramming excluded); de-frag all hard drives as needed; and run system-wide diagnostic reports in order to identify nuisance alarms and/or faulty equipment and if needed perform repairs at no additional cost.

Include one (1) site-wide vulnerability assessment designed to identify gaps in current electronic security protection scheme and customer interview regarding needs analysis.

1.0.3. Annual Lenel SUSP Upgrades. Contractor provides annual Lenel SUSP as well as provide any Lenel software updates, firmware updates to each system controller, patches, or hot fixes produced by Lenel during each contract period.

1.1. System Description. This is an automated entry/access control system designed to provide cardkey and PIN access to all 53 Wing Bldg. 351 and other associated facilities, entry/access doors and various offices/work areas. The current operating software is the OnGuard Lenel Access Control Systems. The software will be loaded onto a minimum of five computer systems. The system has a battery backup designed to maintain operations during temporary power outages.

1.1.1 Covered Equipment The below listed equipment and additional equipment as attached and identified per the dongle number

AP Facilities Manufacturer Model Description QTY Location Fargo 89004-TRANS Badge Printer 1 Building 351 Videology 24C7.38USB-F-L8 Badging Camera 1 Building 351 Lenel LNL-2220 Intelligent Controller 4 Building 351

Lenel LNL-1320 Dual Reader Interface Module 19 Building 351

HID 921PHRNEK0002D Keypad Card Reader 7 Building 351

VOLBERG, DAVID A TSgt USAF ACC 325 CONS/PKA Plan Description Based on my review of the SOW this looks like a plan offered by a particular vendor at a platinum tier. I suggest we remove the term platinum and focus on the requirements of the plan so others can provide an equal plan by any other name since that information is adequately documented in the SOW.

Example Rewrite:

1.0.1 Maintenance, Support, and Service Agreement

- 24/7 call handling and service availability

- 8-hour response for non-emergency calls

- 4-hour response on-site response for critical (emergency) situations

- Covers repairs or replacements, including currently installed systems, labor, and materials as outlined further in the SOW at no additional cost during the performance period agreement

- During maintenance/repair contractor must provide loaner equipment allowing continued use until work is completed.

- Agreement period of performance: One (1) year.

VOLBERG, DAVID A TSgt USAF ACC 325 CONS/PKA Proposed rewrite: Automated entry/access control system providing cardkey and PIN access for entry/access doors and various offices/work areas within the 53rd Wing Bldg. 351 and other associated facilities.

HID 920PHRNEK00005 Proximity Card Reader 36 Building 351

HES 1006-12/24D-630

Electrified Mortise Strike 43 Building 351

Altronix AL400ULX 4A Power Supply 6 Building 351 Altronix AL600ULX 6A Power Supply 3 Building 351 Power Sonic PS1270 12VDC 7AH Battery 12 Building 351 5900-12/24D-630-H Electric Strike 3 Building 351 Adams Rite 7170-540 Electric Strike 2 Building 351 Von Duprin 6211-630 Electric Strike 2 Building 351 US Lock US18007B Electric Strike 1 Building 351 RCI 8371 Mini Maglock 2 Building 351 EFF EC171 Electric Strike 1 Building 351 Hes 7501-12D-630 Electric Strike 8 Building 351 Folger Adams 710-75 Electric Strike 2 Building 351 Hes 5000-12D Electric Strike 8 Building 351 Securitron M32 Maglock 4 Building 351 8320 Dual Mag Locks 4 Building 351 RCI L65U Electric Strike 1 Building 351 Dynalock 2511TJ Mini Maglock 1 Building 351

Collateral Equipment

Model Description QTY Location

LNL-CTX LNL:12.x16x5 cabinet only, with lock 6 Building

LNL-2220 LNL:Intelligent Dual Reader Controller 6 Building

LNL-1320-S3 LNL:Dual Reader Interface Module, S3 17 Building

921PHRNEK0002D HID:RPK40-H, PIVCLS, SEPIG, BLK, LF ST 46 Building

15-2 Switch, Desk Push Button, MO SPDT 6 Building

AL600ULXB

ALT:AL600ULX Board Only 6 amps- Controller power 6 Building

AL600ULPD4

ALT:Power Supply-Charger, 12 VDC Or24 VDC- Lock Power 6 Building

PS1270F1 PWS:Battery, SLA, 12V 7Ah F1 24 Building

1006CLB-630 HES:1006 Strike Complete for Latchbolt 12 Building

5900-12/24D-630-H Electric Strike 3 Building

7170-540 Adams Rite Electric Strike 2 Building

6211-630 Von Duprin Electric Strike 2 Building

US18007B US Lock Electric Strike 1 Building

8371 RCI Mini Maglock 2 Building

EC171 EFF Electric Strike 1 Building

7501-12D-630 Hes Electric Strike 8 Building

710-75 Folger Adams Electric Strike 2 Building

5000-12D Hes Electric Strike 1 Building

M32 Securitron Maglock 4 Building

8320 Dual Mag Locks 4 Building

L65U RCI Electric Strike 1 Building

2511TJ Dynalock Mini Maglock 1 Building

AP Facilities 692 COS Manufacturer Model Description QTY Location

Fargo HDP6600 Badge Printer 1 Building 351/406

Fargo HDP6600 Upgrade L1M 1 Building 351/406

Videology

24C708AF-1,

.38USB-F-L8 Badging Camera 1

Building 351/406

Lenel LNL OnGuard 32ES 1 Building 351/406

Lenel LNL OnGuard 32ESI 1 Building 351/406

Lenel LNL OnGuard Forms Designer 1 Building 351/406

Lenel LNL-2220 Intelligent Controller 1 Building 351/406

Lenel LNL-1320 Dual Reader Interface Module 3

Building 351/406

Altronix AL600ULX 6A Power Supply 1 Building 351/406

Power Sonic PS1270 12VDC 7AH Battery 2 Building 351/406

HID 921PHRNEK0002D Keypad Card Reader 1 Building 351/406

HID 6125BDG0007G3 Proximity Card Reader 3 Building 351/406

HES 1006-12/24D-630

Electrified Mortise Strike 1

Building 351/406

Von Duprin 6211/12v Electrified Mortise Strike 2

Building 351/406

Folger Adams 710 24v Electric Strike 1 Building 351/406

Pilot Automotive Kill Switch 1

Building 351/406

HID 921PHRNEK0002D Keypad Card Reader 1

351/403

HES 1006-12/24D-630

Electrified Mortise Strike 2

Building 351/403

PIV 970PHRNEK000004 Proximity Card Reader 1 Building 351/403

Lenel LNL-2220 Intelligent Controller 1 Building 351/403

Lenel LNL-1320 Dual Reader Interface Module 1

351/403

1.2. Period of Performance. The total period of performance for this contract will include one base year plus four option years. The Government has the option to exercise optional years, subject to appropriation of funds and other applicable requirements.

1.3. Execution and Delivery. Upon receiving the award, the contractor will collaborate with the 53d Wing Facility Manager and/or the Advanced Programs Office to confirm the schedule for the Quarterly Preventive Maintenance inspections. These inspections will take place during standard business hours, from Monday to Friday, between 0800 and 1700 local time.

1.3.1. Documentation. The documentation will encompass test results for every location, along with a system that distinctly indicates the customer has observed the testing procedures and has approved them as functional. This report/documentation will be delivered on a quarterly basis.

Altronix AL400ULXB2 6A Power Supply 1

351/403

Power Sonic PS1270F1 12VDC 7AH Battery 1 Building 351/403

Pilot Automotive Kill Switch 1

351/403

HID 921PHRNEK0002D Keypad Card Reader 2

351/303

Von Duprin 6211/12v Electrified Mortise Strike 3

Building 351/303

Altronix AL600ULX 6A Power Supply 1 Building 351/303

PD8 3

Building 351/303

Power Sonic PS1270F1 12VDC 7AH Battery 2 Building 351/303

Lenel LNL-2220 Intelligent Controller 1 Building 351/303

Lenel LNL-1320 Dual Reader Interface Module 1

Building 351/303

HID 920 Proximity Card Reader 1 Building 351/303

Pilot Automotive Kill Switch 1

351/303

1.4. Customer/Third Party Furnished Property and Services. The OnGuard Lenel Access Control System Software requires annual maintenance, updates, and support to ensure ongoing assistance from the manufacturer. It is essential that the software is included and properly maintained.

1.5. Protection of Property. The contractor is required to execute all tasks in full compliance with relevant safety standards and regulations to prevent any potential harm to installed government machinery, equipment, building structures, or personal property. The contractor must take all necessary precautions to safeguard both government property and personal belongings situated near the work site. Any property, whether government or personal, that may be close to the contractor's work area must be identified by the contractor before commencing work.

1.6. Authorized Calls. The Point of contracts attached to their associated dongle number are authorized to place call orders to the contractor for only the products and services listed on the established Price List. Calls for items not pre-established on a Price list are not authorized.

Authorized callers may also be called Authorized Government Representatives (AGRs) hereafter in this document. Calls are either non-emergency or critical component (emergency) and identified as such to the contractor with each service call.

1.6.1. Non-Emergency Call. Ensure an 8-hour response time upon receiving notification of a non-emergency situation. Non-emergency situations refer to failures at the individual component level that have a minimal effect on the overall functioning of the facility.

1.6.2. Critical Component (Emergency) Call. Deliver on-site assistance for essential components within a 4-hour timeframe. Critical emergencies refer to failures at the system or panel level, which could lead to the complete loss of a building section or significantly jeopardize the facility's safety. Sufficient repairs to ensure access and/or secure the facility must be completed within the 4-hour period.

1.6.3. Corrective Actions. Upon completion, the contractor will provide the authorized caller for any calls, preventative maintenance, etc., with a copy of the Service Ticket or a quote citing the following:

- Call Number (provided by the authorized caller), Call Date, Authorized Caller Name

- Total amount of hours to be invoiced for the call.

- If applicable - Estimated number of hours to complete the repair at the labor rate in the Approved Price List.

- Listing of any individual part or components used for repairs.

- Breakout of any fees for labor or materials as identified on the approved price list.

- Date when repairs are estimated to be completed.

2.0. GENERAL INFORMATION

2.1. Contractor Personnel.

2.1.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer prior to the start date. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. If the appointed contract manager’s status changes, the contractor shall notify the CO of the change and also provide the name of the newly appointed contract manager in writing.

The contract manager and alternate or alternates must be able to read, write, speak, and understand the English language.

2.1.2. Contractor Employee. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. The contractor shall provide each employee with an identification badge that shall include the employee’s name, employee’s photograph, and contractor’s name. Identification shall be available prior to employment and shall be worn or attached to the outer garment at all times.

2.1.2.1. Contractor/Employee Base Pass and Identification, Special Clearances, and Vehicle Passes. The contractor shall comply with all requirements and procedures IAW AFFARS 5352.242-9000, Contractor Access to Air Force Installations and other requirements stated herein. The contractor shall obtain base identification, and vehicle passes, if required, for all Contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor employees are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation.

2.1.2.2. Contractor Employee List. This document shall list every employee requiring base access. This document will be updated by the contractor to reflect employee additions and/or deletions and shall submit the employee listing to the Contracting Officer no less than 3 days prior to the performance start date and at least one day prior as changes occur. Identify those individuals you wish to have escort authority by including the word “escort” or “E” next to their names. Limit the number of individuals designated as escorts to a reasonable number (i.e. one or two). The contractor shall coordinate with the Contracting Office representative for submission of this employee list and acquiring base access.

2.1.2.3. Upon notification of the employee listing being forwarded to the Visitor Control Center (VCC), all contractor employees shall report to the VCC to complete the required documentation for base access. Contractor employees shall be required to provide two (2) forms of identification IAW paragraph 2.1.2 above. If an employee will be driving on Eglin AFB they are required to provide a valid driver’s license, vehicle registration, and proof of insurance.

2.1.2.4. During the performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

2.1.2.5. Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to employees are returned to the issuing office.

2.2. Physical Security. The contractor shall ensure no government owned or controlled real or personal property is damaged during any service provided under the contract. The contractor will be responsible for the repair or replacement of any government property damaged by the contractor.

2.3. Conservation of Utilities. The contractor shall make sure employees practice energy conservation to include all government furnished utilities.

END OF STATEMENT OF WORK

STATEMENT OF WORK (SOW)