Solicitation W911QY-24-R-0024.pdf

SEE ADDENDUM

(No Collect Calls)

W911QY24R0024 23-Aug-2024

b. TELEPHONE NUMBER

508-206-2010

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 13 Sep 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911QY9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MARTINA BIRO

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

W6QK ACC-APG NATICK

CONTRACTING DIVISION

BLDG 1 GENERAL GREENE AVENUE

NATICK MA 01760-5011

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W905JZ 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NATICK SOLDIERS SYSTEMS CENTER

JAMES SANTORO

10 GENERAL GREENE AVENUE

NATICK MA 01760

TEL: 508-206-4031 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$25,000,000

NAICS:

561621

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF75

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W911QY24R0024

Section SF 1449 - CONTINUATION SHEET

ADDENDUM TO 52.212-1

1. Solicitation Summary

A. The Army Contracting Command – Aberdeen Proving Ground (ACC-APG), Natick Contracting Division on behalf of the United States Army Garrison - Natick has a requirement for an annual full maintenance and repair service contract for the video surveillance system network, telephone recording system, emergency door lock system, and emergency operations center (EOC) components.

B. The Government anticipates awarding a Firm Fixed Price (FFP) contract. The contract will consist of a 12-month base period and four 12-month optional periods. The total contract shall not exceed sixty (60) months. The base and four optional periods consist of the following CLINS:

Base Period: 0001 through 0003 26 September 2024 through 25 September 2025 First Optional Period: 1001 through 1003 26 September 2025 through 25 September 2026 Second Optional Period: 2001 through 2003 26 September 2026 through 25 September 2027 Third Optional Period: 3001 through 3003 26 September 2027 through 25 September 2028 Fourth Optional Period: 4001 through 4003 26 September 2028 through 25 September 2029

C. This acquisition is a 100% small Business Set-Aside. The North American Industry Classification System

(NAICS) Code is 561621 and the size standard is $25,000,000.00.

D. This requirement is subject to the availability of funds. Proposals shall be valid for at least 120 days. Please annotate the last day the proposal will be valid. Firms will not be reimbursed for any costs associated with their proposal preparation.

E. The solicitation including any Attachments and Contract Data Requirements Lists (CDRLs) may be downloaded from the System for Award Management at SAM.gov.

F. The Service Contract Act applies.

G. Any excess funds will be de-obligated at the end of the Period of Performance.

2. SYSTEM FOR AWARD MANAGEMENT (SAM)

A. Any Offeror that submits a proposal in response to this solicitation must be registered in the System for Award Management (SAM), in accordance with FAR Clause 52.232-33 prior to contract award. Registration information can be found at SAM.gov.

3. PROPOSAL SUBMISSION

The Offeror shall submit a proposal consisting of three (3) volumes. These three volumes shall be labeled, Volume I - Technical Proposal (Factor 1); Volume II - Past Performance (Factor 2); and Volume III - Price Proposal (Factor 3). Proposals shall be submitted by e-mail to Alejandro Ayala (Contracting Officer) at alejandro.ayala.civ@army.mil and Martina Biro (Contract Specialist) at alexandra.m.biro2.civ@army.mil with a PDF file for each Volume. The e-mail Subject Lines shall contain "Proposal for W911QY-24-R-0024”.

A. Volume I Technical (Factor 1) - The technical proposal shall provide a technical description of how the Performance Work Statement (PWS) for Closed-Circuit Television (CCTV) System, Telephone Recorder, Emergency Electric Door Lock, and Emergency Operations Center Component maintenance and repair services will be successfully accomplished. The Offeror's proposal shall address each of the below factors. No Pricing information shall be submitted in Volume I.

Subfactor 1: Implementation and Resources - Limited to 10 pages

The Offeror shall provide an implementation plan that clearly outlines and identifies the necessary resources and technical qualifications/expertise in performing work for CCTV, Telephone Recorder, Emergency Electric Door Lock, and Emergency Operations Center Components of similar or equivalent controls system of the Natick Solider Systems Center (NSSC).

Narrative of Offeror’s organization, resource teams, years of experience, and qualifications for performing work and operation of Avigilon Cameras and Software, Sony Cameras and Software, Firetide Mesh Transmitters and Receivers, Infinias, Galaxy FSO Systems, Assa Abloy, Light Pointe FSO, Dell, Bosch Cameras and Software, Ubiquity Systems, Crestron Systems, Planar and Altronix Systems. This narrative shall also include years of experience and qualifications for performing work and operation of CCTV, Telephone Recorders, Emergency Electric Door Locks, and Emergency Operations Center Components.

The Offeror shall demonstrate a working knowledge of Avigilon Cameras and Software, Sony Cameras and Software, Firetide Mesh Transmitters and Receivers, Infinias, Galaxy FSO Systems, Assa Abloy, Light Pointe FSO, Dell, Bosch Cameras and Software, Ubiquity Systems, Crestron Systems, Planar and Altronix Systems operations by providing evidence of operation on a current or recent system they have or are currently providing services for.

The Offeror shall submit evidence of resources for performing all functional requirements as described in the solicitation, to include the use of qualified sub-contractors.

The Offeror shall submit a list of all resources the Offeror will use such as monitoring equipment, special tools used for updating equipment, or other resources to be used in performing the contract services.

Subfactor 2: Personnel Licensing & Training Qualifications

The Offeror shall submit all certifications, licenses, and training records of all technicians that will be performing work on CCTV, Telephone Recorder, Emergency Electric Door Lock, and Emergency Operations Center Components equipment listed above.

The Offeror shall submit all certifications and licenses for all technicians performing work on Avigilon Cameras and Software, Sony Cameras and Software, Firetide Mesh Transmitters and Receivers, Infinias, Galaxy FSO Systems, Assa Abloy, Light Pointe FSO, Dell, Bosch Cameras and Software, Ubiquity Systems, Crestron Systems, Planar and Altronix systems.

The Offeror shall provide proof of comprehensive/liability insurance coverage to provide maintenance and repair services as part of CCTV, Telephone Recorder, Emergency Electric Door Lock, and Emergency Operations Center Components maintenance and repair program. The Offeror shall also provide copies of all appropriate Federal and State licenses/permits held which gives the Offeror the authority to provide maintenance and repair services as part of the CCTV, Telephone Recorder, Emergency Electric Door Lock, and Emergency Operations Center Components maintenance and repair program within the Commonwealth of Massachusetts.

B. Volume II – Past Performance (Factor 2) - Offerors shall submit up to five (5) past or current contracts that are similar in nature to the work described in the PWS.

(1) All information required pertains to all proposed major subcontractors as well as the Offeror.

Major subcontractors are those that are expected to perform ten (10) percent or more of the cost for the proposed effort. The Offeror shall submit with its proposal its major subcontractors’ letter(s) of consent allowing the Government to disclose the subcontractors’ past performance to the Offeror during negotiations.

(2) Contract descriptions. Past performance information on no more than 5 contracts (as a prime or subcontractor) over the past five (5) years) which are relevant to the efforts required by this solicitation shall be submitted. The Government may choose to investigate contracts beyond the past five (5) years for the purpose of the evaluation. In addition, any and all contracts terminated in whole or in part during the past five (5) years, to include those currently in the process of such termination are considered relevant and the Offeror shall provide past performance information for those contracts. Information shall include the following:

- Role as prime or subcontractor

- Place of performance, CAGE Code and DUNS numbers

- Contracting activity, current address, telephone and e-mail (verify that these are current)

- Procuring Contracting Officer's name, current telephone and e-mail address

- Technical representative/COR name, current telephone and e-mail address

- Contract Number

- Contract Type

- Awarded Cost/Price

- Final or projected final cost/price

- Original delivery Period of Performance

- Final or projected final Period of Performance

- Effectiveness of actions taken to resolve past and ongoing performance problems.

(3) Performance. For each of the Contracts described above the Offeror shall describe the objectives achieved detailing how the effort is similar to the requirements of this solicitation. For any contracts which did not/do not meet the original requirements with regard to original cost, schedule, and/or technical performance, the Offeror shall provide a brief explanation of the reason(s) for such shortcomings and any demonstrated corrective actions taken to avoid recurrence.

The Offeror shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. The Offeror shall also provide a copy of any cure notices or show cause letters received on each contract listed and description of any corrective action taken. For any contracts terminated for default or cause, the Offeror shall address the reasons for the termination.

C. Volume III - Price Proposal (Factor 3) - This volume shall include:

(1) A completed Pricing Schedule. The schedule shall reflect the pricing as described by the following CLINs: Base Period (0001, 0002); 1st Option Year (1001, 1002); 2nd Option Year (2001, 2002); 3rd Option Year (3001, 3002); 4th Option Year (4001, 4002). The Pricing Schedule shall be filled out with pricing for each CLIN.

(2) A completed and signed Standard Form 1449, with blocks 17 and 30 completed. An official having the authority to bind the firm contractually shall sign the SF1449. If this individual is not an officer of the company, the proposal shall be accompanied by some form of written evidence of the individual's authority to bind the company, under contract, to a particular course of action. This might include such evidence as a written delegation of said authority, signed by an officer of the company.

(3) Annotate compliance with Period of Performance.

(4) Administrative information as required throughout this RFP.

(5) Complete all required clauses including FAR Clauses 52.219-1.

(6) Complete all the required certifications, representations, and acknowledgments for the

Prime Contractor such as FAR Clause 52.212-3.

(7) Acknowledge any amendments to this solicitation. Amendments must be acknowledged by signature of an official having the authority to bind your firm contractually by the completion of the SF1449 or appropriate annotation on the SF1449.

D. Page Limitations. Page limitations and number of copies for each volume shall be as specified below.

Submission shall be limited to the number of pages specified herein, inclusive of any drawings, charts, etc. Type shall be no smaller than a font size of ten (10) and shall be single spaced or greater. Page size shall not exceed 8 1/2" x 11". The evaluators will read and evaluate only up to the maximum number of pages specified. All pages in excess of the page limit specified will not be evaluated.

E. FAILURE TO SUBMIT A TIMELY PROPOSAL EXACTLY IN ACCORDANCE WITH THE

SUBMISSION INSTRUCTIONS MAY RESULT IN THE OFFEROR’S PROPOSAL BEING

REJECTED AS NONRESPONSIVE OR NONCOMPLIANT AND THEREFORE INELIGIBLE

FOR AWARD CONSIDERATION, AT THE SOLE DISCRETION OF THE GOVERNMENT.

F. Proposals shall be e-mailed to alejandro.ayala.civ@army.mil and alexandra.m.biro2.civ@army.mil.

The e-mail Subject Lines shall contain “Proposal for W911QY-24-R-0024 ".

4. QUESTIONS CONCERNING THIS SOLICITATION.

Questions shall be submitted by e-mail to alejandro.ayala.civ@army.mil and alexandra.m.biro2.civ@army.mil no later than 7 calendar days prior to Request for Proposal closing date. The Government will provide its response through amendments. The Government will not guarantee a response to any question and/or clarifications after the submission deadline.

5. INCORPORATION OF PROPOSAL.

Portions of the Contractor's Technical Proposal, as negotiated and accepted by the Government, may be incorporated by reference into the resultant contract. Some or all of the information furnished by the Contractor may be subject to disclosure under the Freedom of Information Act. For this reason, the Contractor shall identify information contained in the proposal which the Contractor specifically does not want to be incorporated by reference.

Notwithstanding any rights the Government will receive under the contract to the data being protected under the solicitation, any request for information received under the Freedom of Information Act (5 U.S.C 552) for the resulting contract, including any portion of the proposal that was incorporated into the contract, will be reviewed in accordance with the FOIA statute. The Government will contact the Contractor to identify what information, if any, contained in the contract should be withheld from release to the public. The Contractor will then have to demonstrate that the information is a (1) a trade secret or (2) confidential, commercial information. In case of the latter, the Contractor would have to demonstrate, in detail, that disclosure would

(1) impair the Government’s ability to obtain necessary information in the future or (2) cause substantial harm to the Contractor.

Any changes in these arrangements are to be submitted to the Contracting Officer in advance for approval. In the event of any conflict or ambiguity between the Contractor's Technical Proposal and the Government's Performance Work Statement, the PWS takes precedence.

Army Contract Writing System (ACWS) Transition Information for Offerors

a. The Army Contracting Enterprise (ACE) is in the process of deploying new solicitation and contract writing software to Army contracting offices worldwide. Known as the Army Contract Writing System (ACWS), this modern software suite will soon replace most existing Army contract writing systems, including the system used to create and release this Solicitation.

b. During this transition period, Offerors are hereby advised:

1. The Contracting Office may use any combination of contract writing systems to create and release documents related to this solicitation (e.g. solicitation amendments and awards, if any). Due to this:

i. This solicitation may contain different offer submission instructions than other solicitations released by the same Contracting Office (e.g. requiring offer submission via the PIEE Solicitation Module vs. e-mail). Offerors should review all offer submission instructions contained in the solicitation documents and direct any questions or concerns to the Contract Specialist or Contracting Officer.

ii. If the Contracting Office switches contract writing systems prior to award, documents you receive from the Contracting Officer or view on SAM.gov or other forums may appear noticeably different than the initial solicitation or previous solicitations or awards from the same Contracting Office. This is normal and expected.

iii. A change between contract writing systems may cause important information concerning solicitation response (amendments) or accepted terms (awards) to take on different formatting or appear in different parts of later documents issued. Offerors shall review all documents carefully to locate this important information and direct any questions or concerns to the Contract Specialist or Contracting Officer.

2. The Government does not intend to use the transition between contract writing systems to effect any changes to solicitation or award terms and conditions without accompanying document narratives explicitly stating such changes are deliberate and desired. While the Contract Specialist and Contracting Officer will take care to minimize or eliminate any inadvertent changes when adapting to the new contract writing software, you, as the Offeror, may still be the first to spot such errors. Therefore, Offerors shall:

i. Notify the Contracting Officer immediately if any observed changes, removals, or additions affect your award eligibility, violate or alter existing quote/proposal terms, or could affect Contract performance post-award.

ii. Take special care to ensure all fill-in Clauses are populated and remain populated across documents received from the Contracting Office throughout the Solicitation and Award process.

iii. Contact the Contracting Officer listed on the first page of the solicitation or solicitation amendment for guidance if you notice or suspect any inadvertent change has occurred between document issuances.

3. The Contracting Officer will correct problems affecting award documents (if any) via bilateral modification, at no cost to the Contractor. Any such modification will reconcile the award with the latest version of this solicitation reflecting deliberate action by the Contracting Officer (e.g. the first issuance if no amendments, or the latest amendment with accompanying narratives), inclusive of any documented pre-award negotiations or accepted supplemental offer terms.

4. In the unlikely event a network disruption, contract writing system error, or financial system error threatens timely award of the requirement set forth in this solicitation, the Contracting Officer:

i. May elect to use alternative mechanisms to obligate funds and allow work or deliveries to legally begin to the benefit of, and with legal protection for, both parties.

ii. Will incorporate the latest version of this Solicitation into such mechanisms to serve as a framework for contract execution until any such system problems are resolved.

iii. Will ensure any action taken does not conflict with the stated offer evaluation and award methodology of this requirement.

iv. Will issue a complete, properly-formatted award accurately reflecting this requirement and all applicable terms and conditions once systems return to normal.

CLAUSES INCORPORATED BY FULL TEXT

52.212-2 EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered.

The Government anticipates awarding one contract as a result of this Request for Proposal (RFP) based upon the results of a complete and thorough Government evaluation of proposals in accordance with this section. The Government, however, reserves the right to not award any contracts in the event that no proposals are considered to be in the best interest of the Government. This acquisition will utilize the tradeoff source selection procedure using Technical, Past Performance, and Price to make an award decision. Contract award will be made to the "responsible" Offeror whose proposal represents the Best Value proposal to the Government based on the Volumes/Factors and Subfactors set forth herein. (See FAR Subpart 9.104, which describes the standards prospective contractors must meet to be determined “responsible”.) To receive consideration for award, overall evaluations of not less than "Acceptable" must be achieved for Volume I and Volume II. An evaluation rating of "Unacceptable" at the Subfactor level will cause the entire Proposal Volume/Factor and the entire Proposal to be evaluated as "Unacceptable”.

NOTE: THE GOVERNMENT RESERVES THE RIGHT TO AWARD A CONTRACT BASED UPON INITIAL

SUBMISSIONS, WITHOUT EXCHANGES AND/OR DISCUSSIONS. ALSO NOTE THAT FAILURE TO

SUBMIT A TIMELY PROPOSAL IN EXACTLY THE MANNER REQUIRED BY THE SOLICITATION MAY

RESULT IN THE GOVERNMENT REJECTING THE PROPOSAL AS NON-COMPLIANT/UNACCEPTABLE,

AT THE SOLE DISCRETION OF THE CONTRACTING OFFICER.

The following Volumes/Factors shall be used to evaluate offers:

(1) Volume I – Technical Capability (Factor 1)

Subfactor 1: Implementation and Resources - The Offeror’s implementation plan to perform contract services will be evaluated on its completeness, thoroughness, and to the extent to which the Offeror’s proposed for the following:

Evaluate Offeror’s organization, resource teams, years of experience, and qualifications for performing work and operation of Avigilon Cameras and Software, Sony Cameras and Software, Firetide Mesh Transmitters and Receivers, Infinias, Galaxy FSO Systems, Assa Abloy, Light Pointe FSO, Dell, Bosch Cameras and Software, Ubiquity Systems, Crestron Systems, Planar and Altronix Systems. To also include years of experience, and qualifications for performing work and operation of CCTV, Telephone Recorders, Emergency Electric Door Locks, and Emergency Operations Center Components.

Evaluate Offeror’s working knowledge of Avigilon Cameras and Software, Sony Cameras and Software, Firetide Mesh Transmitters and Receivers, Infinias, Galaxy FSO Systems, Assa Abloy, Light Pointe FSO, Dell, Bosch Cameras and Software, Ubiquity Systems, Crestron Systems, Planar and Altronix Systems operations on a current or recent system they have or are currently providing services for.

Evaluate Offeror’s evidence of resources for performing all functional requirements as described in the solicitation, to include the use of qualified sub-contractors.

Evaluate Offeror’s resources that will be used for updating equipment or other resources to be used in performing the contract services.

Subfactor 2: Personnel Licensing & Training Qualifications - The Offeror’s proposal will be evaluated to ensure that all Federal and State licenses/permits authorizing the Offeror to perform work on required equipment and systems are current. The Offeror’s proposal will be evaluated to ensure that the Offeror has the appropriate comprehensive/liability insurance coverage.

Subfactor 1 and Subfactor 2 are of equal importance.

(2) Volume II – Past Performance (Factor 2)

The Offeror and its major subcontractor's past performance with Government and industry will be evaluated. The Government will evaluate customer satisfaction, responsiveness to customer needs, and past demonstration of providing quality and timely services. Emphasis will be on recent, relevant experience in the past five (5) years. The past performance factor considers each Offeror's demonstrated recent and relevant record of performance in services that meet the contract requirements. One rating is assigned for each Offeror based on relevancy and confidence assessment.

Offerors with no relevant performance history will be given a rating of Acceptable.

The Government will focus its inquiries on the Offeror's (and major subcontractors') record of performance as it relates to all solicitation requirements, including cost, schedule, performance and management of subcontractors. A significant achievement, problem, or lack of relevant data in any element of the work can become an important consideration in the evaluation process. Therefore, Offerors will be reminded to include the most recent and relevant efforts (within the past five years) in their proposal. Absent any recent and relevant past performance history or when the performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned, the Offeror will be assigned an “unknown confidence (Neutral) rating” and its proposal will not be evaluated either favorably or unfavorably on past performance. The Government may use data provided by the Offeror in its proposal and data obtained from other sources, including data in Government files or data obtained through interviews with personnel familiar with the contractor and their current and past performance under Federal, State or Local government or commercial contracts for same or similar services as compared to the North American Industry Classification System (NAICS). Data used in conducting performance risk assessments shall not extend past five years prior to the issue date of the RFP, but may include performance data generated beyond the past five years without regard to the contract award date.

Offerors shall submit all Government and/or commercial contracts for the prime Offeror and each major subcontractor in performance or awarded during the past five years, from the issue date of this RFP, which are relevant to the efforts required by this RFP. The Government may consider a wide array of information from a variety of sources but is not compelled to rely on all of the information available.

The past performance factor considers each Offeror's demonstrated recent and relevant record of performance in supplying products and services that meet the contract requirements. There are two aspects to the past performance evaluation: relevancy and performance confidence assessment.

(3) Volume III – Price (Factor 3)

The Government will evaluate total price (including options) in accordance with FAR Subpart 15.305(a)(1) to ensure that prices are fair and reasonable.

Pricing will be evaluated through a comparison of proposed prices from all Offerors received in response to the solicitation.

The total evaluated price will be calculated using the following method for Base Period and the Four

(4) Option Years pricing:

The total evaluated price will be calculated using the following method: Adding the total dollar amount of Preventative Maintenance Service CLINs (0001, 1001, 2001, 3001, and 4001) for each ordering period together. Averaging the Minimum Service Charge dollar amount for the Repair Maintenance Calls CLINs (0002, 1002, 2002, 3002, and 4002) multiplied by 120 Repair Maintenance Calls. This total will only be utilized in the total evaluated price calculation.

If it is concluded that additional information is necessary to determine the reasonableness of the proposed price, the Contracting Officer may request information. This additional information may include, but is not limited to, indirect rates, material, labor and any other information that can substantiate the reasonableness of a proposed price. If applicable a Certificate of Current Cost and Price will be requested at time of award.

EVALUATION PROCESS

The technical panel will provide a detailed evaluation and assign a combined technical/risk rating for the Technical Volume. The Past Performance Volume will receive only a performance evaluation rating. The Price Proposal Volume will be evaluated by the Contracting Officer in accordance with the evaluation criteria established in Volume III.

The technical panel will rate each Volume (Factor) and Subfactor by consensus for each proposal submitted and will prepare initial and final reports. If consensus is not obtainable, a minority report prepared and signed by the dissenting evaluators shall be presented to the Contracting Officer for consideration.

Offerors are advised that the Government intends to award without discussions but reserves the right to conduct discussions to the extent deemed necessary at the sole discretion of the Contracting Officer, to further investigate any weaknesses, deficiencies, or other subjects identified by the technical panel as germane to the evaluation process. The Government technical evaluation panel will evaluate proposals in accordance with the process and evaluation criteria stated herein and will document the evaluation by providing a narrative discussion of the evaluation of each proposal in terms of the evaluation criteria and proposed strong points (strengths), weak points (weaknesses), and deficiencies. This narrative discussion shall be incorporated into a report, which will be presented to the Contracting Officer to assist in the competitive range determination, if needed. Upon establishment of the competitive range, and to the extent deemed necessary at the sole discretion of the Contracting Officer, written discussion items (DI) will be issued to remaining Offerors, using control numbers, to further investigate any weaknesses, deficiencies, or other subjects identified by the technical panel as germane to the evaluation process. These DIs are considered exchanges/discussions in accordance with FAR Subpart 15.306(d). The Contracting Officer may also issue DIs relating to any matter that requires written revisions to a proposal for which a binding agreement is required/desired. The technical panel will be responsible for briefing the Contracting Officer at all steps of the evaluation process. The technical panel shall provide its report to the Contracting Officer for a final briefing, if necessary.

Factor 1 (Technical) is more important than Factor 2 (Past Performance).

Factor 1(Technical) and Factor 2 (Past Performance), when combined, are significantly more important than Factor 3 (Price).

RATING METHODS/DEFINITIONS

(a) TECHNICAL FACTOR: One of the following ratings will be assigned:

TECHNICAL RATINGS

Rating Definition Acceptable Proposal meets requirements of the solicitation.

Unacceptable Proposal does not meet requirements of the solicitation.

(b) QUALITY/PERFORMANCE CONFIDENCE ASSESSMENT: Assess the quality of the

Offeror's past performance on those recent efforts that were determined relevant by determining how well the contractor performed on the contracts. Offerors are advised that, in addition to the requested Past Performance information, the Government may obtain Past Performance information from interviews/questionnaires tailored to the circumstances of this acquisition and/or any other sources available to the Government, to include, but not limited to, Contractor Performance Assessment Reporting System (CPARS), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), or other databases; interviews with Program Managers, Contracting Officers, and Fee Determining Officials; and the Defense Contract Management Agency. Documented results from CPARS and other sources form the support and basis for this assessment. Once the Relevancy and Contract Performance of the past performance contracts has been established, the Offeror will be assigned one Performance Confidence Assessment for the Past Performance Volume as described by the table below:

PAST PERFORMANCE RELEVANCY RATINGS

Very Relevant Present/past performance effort involved essentially the same magnitude of effort and complexities this solicitation requires.

Relevant Present/past performance effort involved much of the magnitude of effort and complexities this solicitation requires.

Somewhat Relevant Present/past performance effort involved some of the magnitude of effort and complexities this solicitation requires.

Not Relevant Present/past performance effort did not involve any of the magnitude of effort and complexities this solicitation requires.

PAST PERFORMANCE RATINGS

Acceptable Based on the Offeror's recent/relevant performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort, or the Offeror’s performance record is unknown. (See note below.)

Unacceptable Based on the Offeror's recent/relevant performance record, the Government has no reasonable expectation that the Offeror will be able to successfully perform the required effort.

Note: In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the Offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a) (2) (iv)).

Therefore, the Offeror shall be determined to have unknown (or "neutral") past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered “acceptable”.

(c) PRICE FACTOR: Price proposals will not be given an adjectival rating but will be evaluated to determine reasonableness.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

ADDENDUM TO 52.212-4

1. PERFORMANCE WORK STATEMENT

The US Army Garrison Natick, Protection Division, 10 General Greene Ave., Natick, Massachusetts has a requirement for a Full Maintenance and Repair Service Contract for the Video Surveillance System Network, telephone recording system, emergency door lock system and EOC components. The purpose of this contract is to maintain and/or restore the Video Surveillance System Network including maintenance, cleaning, testing, trouble shooting and repair to the closed-circuit television (CCTV) system, telephone recording system, emergency door lock system, Army family housing (Hudson) video links Building 1, room A303, T1 area and EOC component systems and their related hardware, software updates and restore, and peripherals to optimal operating condition.

Period of Performance: The period of performance is 12 months for the Base Period and with four options years.

Physical Security: The Contractor will be able to work unaccompanied in most areas of the Installation, some internal areas the Contractor will have to be accompanied and a three-day notice will be required unless there is an immediate need for service. The Contracting Officer Representative (COR) will determine these areas and will be responsible for coordination.

Proper Vetting of Employees: The Contractor shall provide the full name, job title, and job description, along with any necessary required identifying information of all technicians that will or may provide service to the United States Army Garrison Natick (USAG-N). All service personnel shall be aware of and compliant with the USAG Natick policies and procedures pertaining to access control, anti-terrorism requirements, security, safety, fire, severe weather, and emergency procedures.

The Contractor will fill out and submit a Contractor Visit Form (Attachment 1) for anyone the Contractor or Subcontractor intends to have work on the Installation, including Subcontractors, this form will be submitted 72 hours before any work is completed to the Police Desk. The Contractor supervisors will be entitled to a Contractor badge after successfully passing a National Crime Information Center (NCIC) III check. Also, select employees of the company that will be working on the contract for the duration of the contact will be issued a Contractor badge after successfully passing an NCIC check. Note: All persons found with disqualifying derogatory information will be denied access onto the Installation

Access to the Federal Facility: All Contractor personnel shall submit a Contractor access request form for the subsequent issue of a photo Contractor identification badge by USAG Natick Visitor Control Center for entry.

Antiterrorism/Operations Security Requirements:

AT Level I training. All Contractors’ employees, to include Subcontractors’ employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The Contractor shall submit certificates of completion for each affected Contractor employee and Subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and Subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil

Access and general protection/security policy and procedures. Contractor and all associated Subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Police. Contractor workforce shall comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

For Contractors requiring Common Access Card (CAC). Before CAC issuance, the Contractors’ employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractors’ employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

For Contractors that do not require CAC, but require access to a DoD facility or installation. Contractors’ and all associated Subcontractors’ employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

iWATCH Training. The Contractors’ and all associated Subcontractors’ shall brief all employees on the local iWATCH program (Attachment 2). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

Army Training Certification Tracking System (ATCTS) registration for Contractors’ employees who require access to Government Information Systems (IS). All Contractors’ employees with access to a Government Information Systems shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and shall successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

For contracts that require a formal OPSEC program. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan shall include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The Contractor shall implement OPSEC measures as ordered by the commander. In addition, the Contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

For contracts that require OPSEC Training. Per AR 530-1 Operations Security, the Contractor employees must complete Level I OPSEC Awareness training. New employees shall be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website: http://cdsetrain.dtic.mil/opsec/index.htm

For Cyber Awareness (Information assurance (IA)/information technology (IT)) training. All Contractors’ employees and associated Subcontractors’ employees shall complete the DoD Cyber awareness training before issuance of network access and annually thereafter. All Contractors’ employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions. DoD Cyber Awareness Challenge Training is available at the following website: https://ia.signal.army.mil/DoDIAA/

For Cyber (Information assurance (IA)/information technology (IT)) certification. Per DoD 8570.01-M, DFARS

252.239.7001 and AR 25-2, the Contractors’ employees supporting Cyber (IA/IT) functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

For contracts that require handling or access to classified information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

Threat Awareness Reporting Program. For all Contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), Contractor employees shall receive annual TARP training by a CI agent or other trainer as specified in 2-4b of AR 381-12.

Service Requirement The offeror shall provide an implementation plan that outlines the necessary resources and technical qualifications for performing work related to CCTV, electronic door locking systems of similar or equivalent controls system of the Natick Soldier Systems Center.

The implementation plan should include a narrative of your organization, resource teams, years of experience, and qualifications for operating various systems such as Avigilon Cameras and Software, Sony Cameras and Software, Firetide Mesh Transmitters and Receivers, Infinias, Galaxy FSO Systems, Assa Abloy, Light Pointe FSO, Dell, Bosch Cameras and Software, Ubiquity Systems, Crestron Systems, Planar and Altronix Systems. The offeror shall also demonstrate working knowledge of these systems by providing evidence of their operation on a current or recent project. Additionally, the offeror must submit evidence of resources for performing all functional requirements, including the use of qualified subcontractors. Finally, the offeror shall provide a list of all resources that will be used for the contract services, such as monitoring equipment and special tools for updating equipment, as well as preventive maintenance tasks.

Service Calls notification and response time.

The USAG Natick hours of operation are Monday through Friday, 7:00 am to 17:30 pm EST, excluding federal holidays. The Contractor shall provide an emergency telephone number for purposes of accepting service calls. The COR or designee will notify the Contractor of equipment malfunction, the nature of the malfunction, and the availability of the equipment. The Contractor shall acknowledge receipt of notification by calling back within two

(2) hours of the originating call. The Contractor shall be on-site to make repairs within four (4) hours of the originating call. The Contractor shall restore the equipment to full performance within twenty-four (24) hours of the originating call and/or have a written plan in place to make the repair. Charges shall originate only upon prior approval being granted by the contracting officer or designee.

Preventive maintenance and Frequency Work shall be performed bi-monthly (twice per month) {at or close to the 1st day of every month and at or close to the 15th day of every month}. The Contractor shall provide all equipment necessary to perform the preventive maintenance. Prior to the scheduled service, the Contractor shall provide the COR a schedule of the days this service is to be performed, for approval. The COR shall have the authority to reschedule this service within twenty-four (24) hours of scheduled time due to emergency and/or weather situations. The Contractor shall inspect, perform software updates to all systems listed in contract, adjust, clean, repair and test all video surveillance network, including EOC and A303 electronic door locking devices (119 doors) located throughout the Installation and the telephone recording system and their related equipment to ensure safe reliable service within all tolerances as required by manufacturer's specifications, software updates and maintenance on all related systems. All parts used shall be of the original manufacturer's design and specification or equal thereto. All malfunctioning parts shall be replaced immediately to prevent undue down time and to ensure safe operation. NOTE: Upon discovery of malfunctioning part, the COR and/or the Contracting Officer shall be immediately notified for approval PRIOR TO

ANY REPAIRS.

Preventive maintenance (PM) tasks and services shall include:

The types of equipment to be maintained and repaired include, but are not limited to, those provided below in Table

1. The awardee will be provided lists and maps.

All maintenance shall be performed in accordance with manufacturer’s specifications so as to not void any warranties.

- Provide and maintain service, maintenance and testing to the CCTV system located at the Hudson Army Family Housing area.

- Check general appearance and effectiveness and operability of all components, cameras, monitors, transmitters, antennae, lasers, conduits, storage racks and equipment inside and equipment cabinets and wiring.

- Check operation of all CCTV alarm and safety shutdown devices.

- Check all controllers and cameras for operations (zoom in/out, rotation, iris and light functions) including camera housings, heating and cooling elements, etc.

- Check all hard drives for…