Solicitation Released W91247-22-R-9002 Parent Child Advocacy.pdf

SEE ADDENDUM

(No Collect Calls)

W9124722R9002 21-Jan-2022

b. TELEPHONE NUMBER

(910) 643-3471

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 21 Feb 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912479. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ELISSE S. TEACHEY

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011545110

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC CENTER - FORT BRAGG

MICC - FORT BRAGG

2-1731 C ARMISTEAD STREET

FORT BRAGG NC 28310-5000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$12,000,000

NAICS:

611699

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

X

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF86

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Each Phase-in

FFP

Contractor shall provide phase-in services (15 days) in accordance with PWS paragraph 1.13.1 FOB: Destination

PSC CD: U099

NET AMT

0100 10 Months Child Advocate and New Parent Support

FFP

The contractor shall provide all personnel, transportation, materials, supervision, and other items and non-personal services necessary to perform comprehensive services to include training, advocacy, outreach, information and referral, and administrative support as defined in this Performance Work Statement (PWS).Refer to TE-3 for workload.

FOB: Destination

PURCHASE REQUEST NUMBER: 0011545110

1001 12 Months OPTION Child Advocate and New Parent Support

FFP

The contractor shall provide all personnel, transportation, materials, supervision, and other items and non-personal services necessary to perform comprehensive services to include training, advocacy, outreach, information and referral, and administrative support as defined in this Performance Work Statement (PWS).Refer to TE-3 for workload.

2001 12 Months OPTION Child Advocate and New Parent Support

FFP

The contractor shall provide all personnel, transportation, materials, supervision, and other items and non-personal services necessary to perform comprehensive services to include training, advocacy, outreach, information and referral, and administrative support as defined in this Performance Work Statement (PWS).Refer to TE-3 for workload.

3001 12 Months OPTION Child Advocate and New Parent Support

FFP

The contractor shall provide all personnel, transportation, materials, supervision, and other items and non-personal services necessary to perform comprehensive services to include training, advocacy, outreach, information and referral, and administrative support as defined in this Performance Work Statement (PWS).Refer to TE-3 for workload.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Parent Educator Contract Army Community Service (ACS), Fort Bragg, NC

Revised January 20, 2022

Part 1- GENERAL INFORMATION

1. GENERAL: This is a non-personal service Firm Fixed Price Contract to provide outreach services, administrative support, and awareness, education, and parenting skills training for the Family Advocacy Program on Fort Bragg. These services contribute to overall soldier well-being and mission readiness by teaching the community how to prevent child abuse. The Government will not exercise any supervision or control over contractor or subcontractor personnel performing the services herein. Contractor and subcontractor personnel shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1. Description of Services: The contractor shall provide all personnel, transportation, materials, supervision, and other items and non-personal services necessary to perform comprehensive services as outlined in Section 5 of the PWS in Technical Exhibit 3 to include training, advocacy, outreach, information and referral, and administrative support as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: Army Community Service (ACS) Family Advocacy Program (FAP), through Family & Morale Welfare and Recreation (FMWR) Programs has an on-going mission requirement to provide support services that supplement Soldier readiness and the well-being of the Army Family.

The goal of this program is to invoke a strategy for delivering services to promote better parent, couples, and family functioning for military beneficiaries and community. The program will significantly help promote and provide support to all parents. In Accordance With (IAW) Army Regulation (AR) 608-18, FAP provides annual child abuse identification and reporting training to all Child & Youth School Services (CYSS) and Department of Defense Education Activity (DoDEA) school staff. FAP is also required to provide a wide variety of family outreach and awareness services to the military population during the duty day in addition to after hours and weekend events. Strategic planning for provision of these supports/services to Service members and Family members will ensure that a comprehensive, evidenced based, effective, and coordinated assistance delivery system is in place and congruent with military operations. This program service makes a significant contribution to the readiness of the force and well-being of Service Members and their significant others by helping them to become more informed, better functioning and self-sufficient. This program reinforces the Army's commitment to eliminate incidents of child maltreatment and/or domestic (couples) violence through a more comprehensive program that focuses on education, prevention, integrated support, rapid reporting, thorough investigation, appropriate action, and follow-up for those abused and the abuser; especially in the prevention of incidents through mentorship and training for parents and couples. The program also partners with a wide array of parent, couples and youth - serving community agencies, including County Social Services, Partnership for Children Child Advocacy Center, and Departments of Mental Health. FAP supports these agencies by participating in Professional Advisory Committees, Family Violence Coalitions, Community Task Forces and Community Child Protection Teams.

1.3. Objectives: The Government’s primary objectives for this program are:

Educate and train Soldiers and Family members on family life issues critical to sustaining a healthy lifestyle free of violence and abuse.

Provide timely, effective and intensive early prevention services to at-risk couples and parents at Fort Bragg.

Provide comprehensive services to Soldiers and Family members in the form of training, advocacy, education, and information and referral to assist with increasing couples, parental and familial coping skills, and to prevent behaviors that could lead to family violence.

Provide services that supplement Soldier readiness and the well-being of Army couples and families IAW Army regulations and policy directives.

Apply an empirically tested curriculum for delivering services to promote child, couples, and families functioning to parents in order to reduce the number of child abuse cases.

Reinforce the Army’s commitment to eliminate incidents of maltreatment and/or domestic violence by prevention of incidents through education and training for couples and parents. Make a special effort in delivering these services to fathers.

1.4. Scope: This requirement provides increased support to the ACS Center’s FAP at Fort Bragg, in support of U.S. Army military personnel and their family members, as well as civilian personnel and their family members.

Services include training/instructing, research, information & referral, community outreach, administrative support, and marketing.

1.4.1 Period of Performance: The period of performance shall be for a fifteen (15) day phase-in period, a ten (10) month base period, and three (3) one (1) year option periods as follows:

1.5. General Information

1.5.1. Quality Control (QC): The contractor shall have an

established effective quality control program to ensure services are performed IAW contract requirements. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which it ensures that work performed complies with the requirement of the contract. The contractor shall develop and implement a Quality Control Plan (QCP) specific to this contract that addresses processes and procedures implemented to ensure performance meets all requirements of the contract.

Within 30 calendar days of contract award, the contractor shall submit its comprehensive written QCP to the Contracting Officer (KO) review. Any changes to the QCP during the contract shall be submitted to the KO within five working days of the proposed change, for KO review. The QCP shall contain at a minimum:

Contract and contract number.

Description of processes and controls used to verify acceptable performance.

Contractor developed metrics used to verify performance level of each contract objective.

The metrics will be reported as a quantitative value (%, >, <, etc.) and the definition and numerical figures used to calculate the percent or reportable outcome.

The contract objectives, associated standards, metrics, and quantitative values for each metric shall be reported in the Monthly Status Report (MSR) that clearly identifies the monthly performance level against each contract objectives.

1.5.2. Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in

Phase-in Period:

Base Period:

Option Period 1:

Option Period 2:

Option Period 3:

8 March 2022 — 22 March 2022 23 March 2022—22 January 2023 23 January 2023—22 January 2024 23 January 2024—22 January 2025 23 January 2025—22 January 2026 accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the maximum acceptable defect rate(s).

1.5.3. Legal Federal Holidays: The contractor is not required to perform services on federal holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.5.4 Hours of Operation: The contractor shall be responsible for conducting normal business between the hours of 8:00 am to 5:00 pm Monday through Friday local time except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential. Exceptions to normal hours of operation do occur and are detailed in Special Operating Hours. No overtime (OT) or compensatory time (CT) is authorized.

Contractor personnel shall not exceed a 40 hour work week.

1.5.4.1 Special Operating Hours. Hours of operation, which are different than normal operating hours, can include weekends and federal holidays, or deviate from normal operating hours as a result of mission support requirements. Special operating hours will normally be associated with events such as those listed in 1.5.1., IAW PWS paragraphs 5.4 and 5.5, that the contractor shall observe and assess the opening and closing of ALL Child and Youth Facilities at Fort Bragg during annual Multi- Disciplinary Team Inspections (MDT), some of which open at 5:30 a.m. and close at 6:15 pm.

Due to the unique nature of this program, contractor support may occasionally be required in the evenings and on weekends. The contractor shall provide child advocacy services outside of normal duty hours including evenings, and weekends with at least 12 hours’ notice of the upcoming event.

The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. The Contractor shall implement the use of flex scheduling to the maximum extent to accommodate special operating hours outside of the normal 8:00 a.m.—5:00 p.m. operations. The Government will attempt to give the Contractor at least a 12 hours’ notice when this occurs so that schedules and manpower can be rearranged to accommodate mission support requirements.

1.5.5 Place of Performance: The contractor shall perform services under this contract at ACS FAP office, Fort Bragg, North Carolina. The contractor shall be able to provide outreach services to the locations listed in Technical Exhibit 3, under the outreach tab within a 65 mile radius of Fort Bragg, North Carolina. These locations are for outreach, as listed in Technical Exhibit 3, under the outreach tab.

1.5.6 Contracting Officer’s Authority. The Contracting Officer (KO) is the only person authorized to direct changes in any requirements under this contract. In the event that the Contractor effects any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk of the Contractor.

1.5.7 Contracting Officer’s Representative (COR). One COR and Alternate Contracting Officer’s Representative (ACOR) will be required for this contract, to be identified by separate letter. The KO will appoint a COR and ACOR, located at the functional program office. COR and ACOR monitor all technical aspects of the contract and assist in contract administration.

1.5.7.1 COR/ ACOR. The COR/ ACOR is the Government’s technical expert and will be appointed by the KO identified by separate letter. These functions may include: perform or cause to be performed inspections necessary in connection with contract performance and verify that the Contractor has corrected all deficiencies; monitor Contractor's performance and notify the KO, COR, ACOR, and Contractor of any deficiencies;

coordinate availability of Government furnished property; and provide site entry of Contractor personnel. The COR and ACOR will participate in “Interim Progress Reviews” (IPR) with the Contractor. A letter of designation issued to the COR / ACOR, a copy of which is provided to the Contractor, states the responsibilities and limitations of the COR/ ACOR.

The COR/ ACOR is not authorized to change any of the terms and conditions of the resulting contract.

1.5.7.2 COR/ACOR. The COR/ ACOR will be appointed by the KO by separate letter. Within the limitations of the appointment the COR/ ACOR is authorized to perform the functions as identified in said appointment. These functions may include: assure that the Contractor performs the technical requirements of the contract; perform or cause to be performed inspections necessary in connection with contract performance and verify that the Contractor has corrected all deficiencies; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies. A letter of designation issued to the COR/ ACOR, a copy of which is sent to the Contractor, states the responsibilities and limitations of this COR/

ACOR, specifically with regard to changes in cost or price, estimates or changes in delivery dates. The COR/ ACOR is not authorized to change any of the terms and conditions of the resulting order.

1.6 Security Requirements:

Personnel Security: Contractor personnel performing work under this contract shall have a National Agency Check with Inquiries (NACI) at time of the proposal submission, and shall maintain the level of security required for the life of the contract. Contractor personnel performing work under this contract shall obtain both a Childcare National Agency Check with Written Inquiries (CNACI) and Installation Record Check (IRC). The Garrison Program Review Board (PRB) proceedings shall be included to determine inability for contractor personnel to work with children in the event of derogatory information surfacing during background investigation.

Contractor shall coordinate with the ACS/FAP Security Officer to obtain CAC cards and begin the CNACI background check process upon contract award, IAW Army Directive 2014- 23, 10 September 2014; DODI 1402.05, January 24, 2017; ASA (M&RA) Clarifying Policy in Army Directive 2014- 23, 5 February 2018; ASA (M&RA) Memorandum, Suitability and Fitness Adjudication at the Child Services Suitability Cell, 12 September 2018. The Security Officer is located at DFMWRHQ, POC Wendy Spell (910) 643- 9585, email: wendy.c.spell.naf.@army.mil.

1.6.1. Government Equipment and Facilities Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials under contractor’s responsibility shall be secured.

1.6.2. Key Control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized personnel. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering key control that shall be include in the quality control plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The contractor shall report within 24 hours of occurrence, any occurrences of lost, stolen, or duplicate keys/key cards to the COR/ACOR, KO, and the Government installation Operations Security (OPSEC) officer.

1.6.2.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government at, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the contractor shall be responsible for the total cost of re-keying or the replacement of the lock or locks. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the contractor shall be responsible for the total cost of the replacement.

1.6.2.2. The contractor shall prohibit the use of Government issued keys/key cards by any personnel other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of personnel other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.3. Installation/ Facility Access and General Protection: The contractor and all associated subcontractor(s) employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.4. Common Access Card (CAC): Contractor employees that require access to Government systems in order to perform services under this contract shall obtain a CAC. Proof of employment and security clearance / favorable background check is required before an Identification (ID) CAC will be issued authorizing access to the installation and Government computer systems. CACs may not be issued to contractor employees unless a data record authorizing CAC issuance is resident in the Defense Enrollment Eligibility Reporting System (DEERS). The Trusted Associate Sponsor System (TASS) was developed as a secure and authorized means of entering contractor data into DEERS in addition to automating the CAC application and approval process. In order to enter contractor data into TASS, the contractor's data must be resident in an authorized source database. Foreign Nationals, and DoD affiliates) will be required to register at a site where an equivalent background vetting will be accomplished IAW Federal Information Processing Standard (FIPS) 201 (or successor). Contractor shall coordinate with the ACS/FAP Security Officer to obtain CAC cards and begin the CNACI background check process. The Security Officer is located at DFMWRHQ, POC Wendy Spell (910) 643-9585, email:wendy.c.spell.naf.@army.mil.

1.6.5. Access to Systems Containing Personally Identifiable Information:

The contractor shall comply with the Privacy Act and all applicable agency regulations on individual privacy, to include DoD Directive 5400.11 “Department of Defense Privacy Program” and DoD 5400.11-R, Department of Defense Privacy Program.

1.6.6. Systems Access: When requested by the Government, the contractor shall provide access to and information regarding the systems that the contractor operates or maintains on behalf of the Government under this contract.

1.6.7. .Data Security: The contractor, unless otherwise authorized by the Government, shall limit access to PII to those employees and subcontractors who require the information in order to perform their official duties under this contract. The contractor, contractor employees, and subcontractors shall physically or electronically protect PII when not in use and/or under the control of an authorized individual. During the course of contract performance, when PII is no longer needed or required to be retained under applicable Government records retention policies, the contractor shall coordinate with the KO to either turn over the PII to the Government, or destroy it through means that will make the PII irretrievable (i.e., permanently unavailable for access by any person). The contractor shall only use PII obtained under this contract for purposes of the contract, and shall not collect or use such information for any other purpose without the prior written approval of the KO. At expiration or termination of this contract, he contractor shall coordinate with the KO to either turn over all PII managed under the contract that is in its possession to the Government or successor contractor, or if the Government so directs, destroy the PII.

1.6.7.1. Data Breach Response and Notification: The contractor shall adhere to the reporting and response requirements for PII set forth in Memorandum, Office of the Secretary of Defense, Subject: Safeguarding Against and Responding to the Breach of PII, June 5, 2009, ALARCT 050/2009, DoD 5400.11-R, and any amendments. The contractor or its subcontractor(s) shall immediately notify the COR/ ACOR upon discovery that a suspected or actual breach of PII has occurred. The notification shall include, to the greatest extent possible, the identification of each individual who’s PII has been or possibly has been breached. In addition, the contractor or its subcontractor shall provide the COR/ ACOR with any other available information that must be included in required breach reporting and notifications. The contractor shall provide this information at the time of the initial notification to the Government or promptly thereafter as information becomes available. The Government will determine whether a breach of PII has occurred, and whether breach notification to affected individuals is required.

1.6.7.2. If breach notification to affected individuals is required, the

Government will determine if the contractor shall make the required notification. If the contractor is to notify the impacted population, it shall submit the notification letters to the COR/ ACOR for review and approval.

1.6.8. Communications Security (COMSEC): All communications with DoD organizations are subject to COMSEC review. The contractor shall be aware that telephone communications, and IT networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military department to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time it places a call or receives a call it is subject to COMSEC procedures. The contractor shall assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with DoD information.

The contractor shall be aware of, and abide by, all Government regulations concerning the authorized use of the Government’s computer network (i.e.:

viewing pornographic material or restricted/subversive sites on the web), including the restriction against using the network to recruit Government personnel or advertise job openings.

1.6.8.1 Training Requirements: The Contractor shall track all training requirements, and ensure that all employees working on this contract are compliant. If the training requirements are not met, the Government may refuse access to systems or work location. The Contractor shall maintain a training file for each employee and make it available for inspection upon request from the Government. The Contractor shall comply with and participate in any pertinent Army, command, and installation security training programs when performance or services will occur on a Government installation and the Contractor employee(s) are embedded or integrated into the Government activity or office. The contractor is responsible for ensuring all applicable employees have completed requisite training yearly, and shall certify that their workforce have completed the training in the MSRs.

NOTE: In the event that the automated system at the listed website is not available (e.g., server problems), contractor shall notify the COR/ACOR, and KO in order to attain resolution of this issue.

1.7.1. iWATCH Training The contractor shall brief all contractor and subcontractor personnel performing services under this contract on the local iWATCH program. The Government will provide training standards. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ ACOR. This training shall be completed within 30 calendar days of contract award and within 30 days of new employees commencing performance with the results reported in MSRs. Submit iWATCH completion certificates to the COR and KO NLT 30 calendar days after contract award.

1.7.2. DoD Cyber Awareness Challenge Training: The contractor shall ensure all contractor and subcontractor personnel requiring access to Government information systems register in the Army Training Certification Tracking System (ATCTS) and complete the DoD Cyber Awareness Challenge training. The training shall be completed prior to obtaining access to information systems and annually thereafter with results reported in MSRs.

Submit DoD Cyber Awareness Challenge Training completion certificates to the COR and KO NLT 30 days after contract award.

1.7.3. Equal Employment Opportunity (EEO) Anti-Harassment & No Fear Training. New contractor employees must complete Equal Employment Opportunity Anti-Harassment & No Fear training within 30 calendar days of their reporting for duty. All contractor employees must complete annual Equal Employment Opportunity Anti-Harassment & No Fear training and provide certificates upon the Government’s request. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported in monthly reports. Submit Equal Employment Opportunity Anti-Harassment & No Fear Training completion certificates to the COR and KONLT 30 days after contract award.

1.7.4. Operations Security (OPSEC): Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training and provide certificates upon the Government’s request. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported in monthly reports. Submit OPSEC Security Training completion certificates to the COR and KO NLT 30 days after contract award.

1.7.5 Local Training: The contractor shall ensure that all personnel complete the following annual mandatory and one-time trainings:

Information Security Program Training (INFOSEC), , Employee Safety Army Disaster Personnel Accountability and Assessment System (ADPAAS) https://adpaas.army.mil, Security Training - Initial Security Orientation, Submit OPSEC Security Training completion certificates to the COR and KO NLT 05 days after training completion.

1.7.6 LEVEL 1 Anti-Terrorism Awareness: Pursuant to DoD Instruction (DoDI) Number 2000.16, “DoD Antiterrorism (AT) Program,” dated March 1, 2012, each contractor employee requiring access to a federally-controlled installation, facility and/or federally-controlled information system(s) shall complete Level I Anti-Terrorism JS-US007. Awareness Training on an annual basis and receive a certificate of completion. The training is accessible from any computer and is available at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf . The contractor shall ensure that all applicable employees have completed antiterrorism awareness training prior to accessing a federally-controlled installation or information system. Training shall be completed within five business days after start of work and annually thereafter. The contractor shall certify that its workforce has completed the training by reporting employee training status in the monthly status reports (MSRs). Submit AT Level 1 Training completion certificates to the COR and KO NLT 30 calendar days after contract award.

1.8 Key Personnel:

1.8.1 Program Manager: The contractor shall provide an on-site Program Manager (PM) who shall be responsible for the performance of contract. The name of this person and an alternate who shall act for the contractor when the PM is absent shall be designated in writing to the KO within five calendar days of contract award. The PM or alternate shall have full authority to act for the contractor on all matters relating to daily operation of this contract. The contractor shall identify the PM at phase in and provide written notice to the KO prior to changing the PM or alternate PM no later than five work days prior to the change. The PM shall act as a Child Advocate Trainer when required and have the same qualifications as Child Advocate Trainers. Child Advocate Trainers responsible for Child Advocacy Training shall have a bachelor’s degree in behavioral science, education, community health or public health, and two years of demonstrable experience in family and children’s services or community organization.

1.8.2 Child Advocate Trainers: Child Advocate Trainer’s responsible for Child Advocacy Training shall have a bachelor’s degree in behavioral science, education, community health or public health, and two years of demonstrable experience in family and children’s services or community organization. Repetitive lifting of boxes and materials may be required up to 75 pounds by all contractor employees.

1.8.3 Marketing Specialist: Marketing Specialist’s shall be proficient using the Government provided Adobe Creative Suites. Marketing Specialist’s shall have a working knowledge of basic photography and operation of Government provided Nikon 5000 and Canon EOS Digital Rebel XTi cameras, or similar technology. Repetitive lifting of boxes and materials may be required up to 75 pounds by all contractor employees.

1.8.4 Administrative Specialists: Administrative Specialist’s shall have a High School Diploma or equivalent, demonstrate proficiency with Microsoft Office applications Word, Power Point, Publisher and Outlook.

Administrative Specialist’s shall demonstrate proficiency with Adobe Acrobat DC. Repetitive lifting of boxes and materials may be required up to 75 pounds by all contractor employees.

1.9. Employee Recruitment, Training and Retention: The contractor shall have a recruitment training, and retention program that attracts and retains qualified individuals. A stable workforce is critical to successful performance of this mission. Contractor shall provide sufficient resources and established backup plans to provide continual child advocacy services without a lapse of service of any kind. The contractor shall report monthly the cumulative turnover rates as part of the MSR.

1.10 Post Award Meeting: The Government shall conduct a project kickoff meeting within five calendar days of the contract award IAW Federal Acquisition Regulation (FAR) Subpart 42.5. Meeting will be held at Fort Bragg Soldier Support Center, Bldg. 4-2843, 3rd floor, Normandy Drive, Fort Bragg, NC 28310, with the following minimum personnel in attendance KO, CORs, FAP Manager (FAPM) and Program Manager. The purpose of this meeting is to achieve a clear and mutual understanding of all contract requirements and identify and resolve any potential problems. This meeting is not a substitute for the contractor fully understanding the work requirements at the time offers are submitted, nor is it to be used to alter the final agreement arrived at in any negotiations leading to contract award. The Government shall provide minutes documenting post award conference within five calendar days after the meeting.

1.11 Interim Progress Review (IPR) Meetings: The KO, COR, ACOR, and other government personnel, as appropriate, will meet periodically with the contractor to review the contractor's performance. Meetings will be conducted at Fort Bragg or via teleconference. At these meetings the COR will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the government of problems, if any, being experienced. The KO will conduct a quarterly KO Meeting in person or via email to access and resolve any contractual issues or concerns.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. The contractor shall provide minutes documenting the post award meeting to the COR and KO within five work days after the meeting.

1.12 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall ensure that all documents or reports produced by contractor employees are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.12.1. Identification Badges: All contractor personnel shall wear the Government provided ACS badge IAW the Fort Bragg ACS and Fort Bragg

FAP Standing Operating Procedures (SOPs) in a visible area at all times during performance of this contract.

1.13 Transition (Phase-in/ Phase-out)

1.13.1 Phase-in Period: The Contractor shall prepare to assume full responsibility for all areas of operation in accordance with the terms and conditions of this contract. The Contractor shall have all personnel on board by the end of the fifteen (15) calendar day Phase-in period. During the Phase-in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the start of the base period of performance. The Contractor shall obtain their CAC or other form of government identifications, complete any specific government training, and conduct inventory and transfer of incidental GFP during the Phase- in period. The Contractor shall have Key Personnel identified in PWS paragraph 1.8.1 must be on-board during the entire Phase-in period.

1.13.2 Phase-out Period: The contractor shall support phase-out activities necessary to transition when this contract reaches the end of the performance period. The Contractor shall provide a phase-out plan (CDRL D005) to the KO for approval 120 calendar days prior to contract completion. The phase-out plan shall describe how the contractor shall approach the following issues: employee notification, retention of adequate workforce, turn-over of work-in progress, transfer of data and information and any other actions required to ensure continuity of operations. The contractor shall provide a certified list (notarized on Contractor letterhead), of all service employees on the contractor’s and/or subcontractor’s payroll together with anniversary dates of employment to the COR and KO no later than 30 calendar days prior to contract completion. During the phase-out period, the incumbent shall be fully responsible for performance of all contract services. The Government reserves the right to conduct site visits in conjunction with the solicitation of offers for the follow-on contract. The incumbent contractor shall cooperate to the extent required to permit an orderly change over to the successor contractor. With regard to the successor contractor’s access to incumbent employees, the contractor shall permit a recruitment notice be placed in each facility.

1.13 Proof of Insurance: The contractor shall provide proof of insurance IAW FAR clause 52.228-5, Insurance – Work on a Government installation.

A copy of the insurance policies and proof of payment shall be submitted to the COR and KO within ten calendar days of contract award and annually thereafter, or at time of policies renewal.

1.14 Monthly Status Report (MSR): The contractor shall submit the MSR NLT the 10th day of each month. The MSR shall include activities of those assigned to the project, problems encountered, actual or recommended corrective action, results from quality control inspections conducted by the contractor, and workload performed during the previous month. At a minimum, the contractor shall report:

The areas identified in TE 3 Workload data Summarize survey results and address any negative comments received Summarize administrative/record keeping task workload to include number of client files processed, number of documents uploaded into database, and number of files signed in/out.

PART 2- DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter

into, administer, and or terminate contracts/contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An

employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DAY. Unless otherwise specified in this contract, the word “day” or “days” refers to calendar day(s).

2.1.5. DEFECTIVE SERVICE. A service output that does not

meet the standard of performance associated with the PWS.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non- manufactured things such as meeting minutes or reports.

2.1.7. FAMILY ADVOCACY PROGRAM MANAGER (FAPM).

Government representative who has the overall responsibility for the prevention, education, and awareness activities on the installation.

2.1.8. PHYSICAL SECURITY. Actions that prevent the loss or

damage of Government property.

2.1.9. QUALITY ASSURANCE. The Government procedures to

verify that services being performed by the contractor are performed according to acceptable standards.

2.1.10. QUALITY ASSURANCE SURVEILLANCE PLAN. An

organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11. QUALITY CONTROL. All necessary measures taken by the

contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privacy of contract with the subcontractor.

2.1.13. WORK DAY. The number of hours per day the contractor

provides services IAW the contract.

2.1.14. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer Representative ACS Army Community Service ALMS Army Learning Management System AR Army Regulation AT Anti-Terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CARAT Child Abuse Risk Assessment Tool CNACI Childcare National Agency Check COMSEC Communication Security CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative CTS Client Tracking System CYSS Child & Youth School Services DA Department of the Army DAPS Defense Automated Printing DEERS Defense Enrollment Eligibility Reporting System DFARS Defense Federal Acquisition Regulation Supplement DHAPP HIV/AIDS Department of Defense Prevention Program DoD Department of Defense DoDEA Department of Defense Education Activity DoDI Department of Defense Instruction DOL Department of Labor FAQ Frequent Asked Questions FAP Family Advocacy Program FAPM Family Advocacy Program Manager

FAR Federal Acquisition Regulation FEMA Federal Emergency Management Agency FIPS Federal Information Processing Standard FMWR Family, Morale, Welfare, and Recreation FPCON Force Protection Condition FSO Facility Security Office G&A General and Administrative GFP Government Furnished Property GFM Government Furnished Material GOV Government Owned Vehicle HIPAA Health Insurance Portability and Accountability Act of 1996 HR Human Resources IAW In Accordance With I&R Information and Referral

ICE Interactive Customer Evaluation ICR Installation Record Check ICYSE Installation Child, Youth, and School Evaluation ID Identification IPR In-Progress Review INFOSEC Information Security ITC/BTC Instructor Training Course / Briefer Training Course IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer MSR Monthly Status Report NACI National Agency Check with Inquiries NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out PM Program Manager POC Point of Contact POV Privately Owned Vehicles PRB Program Review Board PRS Performance Requirements Summary PWS Performance Work Statement ROI Release of Information RPOC Reporting Point of Contact QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan SCA Service Contract Act SHARP Sexual Harassment and Assault Response Prevention SOP Standing Operating Procedures TASS Trusted Associate Sponsor System TE Technical Exhibit TELECON Telephone Conference TDY Temporary Duty (Travel) TIP Trafficking in Persons TO Task Order USC United States Code

PART 3- GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Facilities: The Government will provide office space at Fort Bragg as required to execute the requirements outlined in this PWS.

3.2. Equipment/Supplies: The Government will provide office space, materials, standard business equipment, utilities (i.e., access to copier, telephones, and line access), computer workstations, software and resources required to complete the tasks for all on-site contract personnel. The Government will provide computers, desks, fax machines, and standard office supplies to include paper, pens, pencils, copier services, toner, etc. The Government will also provide relevant information and documentation and ensure necessary access to all relevant organizations, personnel, and information as required to execute their responsibilities under this PWS. Equipment utilized under this contract will be provided to the contractor as Government furnished equipment, and issued via a “hand receipt,” through the COR. The Government will furnish Nikon DSLR-style cameras. The Government reserves the right to upgrade cameras, audiovisual equipment and peripherals in order to keep pace with current and emerging technology. The contractor shall investigate and submit a formal report of shortage, loss, damage, destruction, or excessive consumption of incidental property to the KO within two business days of occurrence or discovery. These provisions will only be to support tasks of this PWS. Once the Government transfers equipment to the contractor, the contractor shall provide a list of the equipment, including serial numbers and name of the person assigned to the equipment to the COR within 30 days of start of work. The contractor shall maintain accountability of Government provided equipment in accordance with AR 710-2.

3.3. Utilities: The Government will provide all utilities in the federal facilities for the contractor’s use in performance of tasks outlined in this PWS. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after use.

The Government is not responsible for any utility usage from a non-federal worksite.

3.4. Materials: The Government will provide all applicable curriculums, policies, forms, Standard Operating Procedures (SOPs), Directives, and Army Regulations that relate to the performance of tasks outlined in this PWS. Training materials for classes, briefings, outreach events, and other items needed to accomplish the tasks in this PWS will also be provided.

PART 4- CONTRACTOR…