Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

W91QV121R0117 08-Feb-2022

b. TELEPHONE NUMBER

804-512-1837

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 08 Mar 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QV19. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

EDWARD.K.FAISON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC-FORT BELVOIR

9410 JACKSON LOOP

BLDG. 1425

FORT BELVOIR VA 22060-5116

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W81XLC 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

ARLINGTON NATIONAL CEMETERY

RODERICK GAINER

1 MEMORIAL DRIVE, ADMIN BUILDING

ARLINGTON VA 22211

TEL: (703)-614-7135 FAX:

FAX:

TEL: (703) 806-8706 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

561730

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QV121R0117

Section SF 1449 - CONTINUATION SHEET

ADDENDUM 52.212-1

SECTION L

INSTRUCTIONS TO OFFERORS

Proposal Submission and Design Package Requirements

1. General. These instructions prescribe the format of the proposal and describe the approach for the development and presentation of the proposal data. These instructions are designed to ensure the submission of necessary information and to provide for the understanding and comprehensive evaluation of proposals. Carefully review this section and its relationship to Section M prior to commencing proposal preparation. All solicitation amendments must be acknowledged.

2. Submittal of Solicitation Questions. Questions, concerns, clarifications, and any other communications regarding this solicitation shall be made via email to the primary Contract Specialist, Edward Faison at Edward.k.faison.civ@mail.mil, Team Lead/Contract Specialist Oswald Pascal at Oswald.pascal.civ@mail.mil and the Contracting Officer, Kenneth L.

Mitchell at Kenneth.l.mitchell.civ@mail.mil. THE DUE DATE FOR QUESTIONS AND

COMMENTS REGARDING THIS RFP IS 24 FEBRUARY 2022 1:00PM EASTERN

STANDARD TIME

When submitting questions and comments, please refer to the specific text of the RFP in the Following format:

Subject: W91QV1-21-R-0117 Reference RFP Section ______, Paragraph(s) _____, Page(s) _____.

All questions will be answered via amendment and provided to all Offeror’s via the Government Point of Entry, Beta.Sam.Gov at https://sam.gov and questions will not be attributed to the submitting Offerors.

3. Proposal Submission. The offeror’s proposal shall be submitted, using the most current amendment to the solicitation, via Email as set forth below. The offeror’s proposal shall consist of three (3) separate volumes. The Volumes are Volumes I – Administrative, Volume II – Technical, Volume III – Price. The intent of this standardized format is not to limit creativity. Creativity is permitted within the parameters below to allow the Government a more fair and easy assessment of offers. THE DUE DATE FOR PROPOSAL

SUBMISSIONS IS 8 MARCH 2022 AT 12:00PM EASTERN STANDARD TIME.

mailto:Edward.k.faison.civ@mail.mil mailto:Oswald.pascal.civ@mail.mil mailto:Kenneth.l.mitchell.civ@mail.mil https://sam.gov/

4. Discussions. It is the Government’s intent to award without discussions. Initial proposal submission should contain the offeror’s best technical proposal and prices. If discussions become necessary, the Government reserves the right to conduct them.

Proposals shall be submitted to the following email addresses:

Primary Contract Specialist: Edward Faison at Edward.k.faison.civ@army.mil Team Lead/Contract Specialist: Oswald Pascal at Oswald.pascal.civ@army.mil Contracting Officer/Division Chief: Kenneth L. Mitchell at Kenneth.l.mitchell.civ@army.mil

a. Format. The submission shall be clearly indexed and logically assembled. Each volume shall be appropriately numbered and clearly identified with the date and solicitation number in the header and/or footer and shall begin at the top of each page. (.doc) files shall use the following pages setup parameters:

Margins – Top, Bottom, Left, Right – 1” Gutter –0” From Edge – Header, Footer – 0.5” Page Size, Width – 8.5” Page Size, Height – 11”

The following additional restrictions apply: Each paragraph shall be separated by at least one blank line. A standard, 12-point minimum font size applies. Calibri fonts are required. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape.

b. Email Files. To the extent possible, proposals shall be submitted in one email with three file volumes, unless files are too large. The subject line of the email(s) shall be “Company Name – RFP No. W91QV1-21-R-0117”. “If more than one email is sent, include the volume name(s) in the subject line of the email after the RFP No.

c. Page Count. The file name convention and page count for each volume is as follows:

Volume Title File Name¹ Maximum Number of Pages²

Volume I – Administrative

Company Name_ Headstone_ V1.docx

NTE 30 pages, excluding covers, title pages, executive summaries and table of contents mailto:Edward.k.faison.civ@army.mil mailto:Oswald.pascal.civ@army.mil mailto:Kenneth.l.mitchell.civ@army.mil

Volume II – Technical Capability

Company Name_ Headstone_ V2.docx

NTE 50 pages, excluding resumes, covers, title pages, executive summaries, table of contents, drawings and Quality Control Plan Quality Control Plan has no page limit.

Volume III– Price

Company Name_ Headstone_ V3.docx No page limit.

Those pages that exceed the page counts for each volume or attachment will not be evaluated.

Offerors are expected to discuss the required content within the page limits set for each volume as provided in the above chart.

d. Content Requirements. All information shall be confined to the appropriate volume. The offeror shall confine submissions to essential matters, sufficient to define the proposal details, in a concise manner, to permit a complete and accurate evaluation of each proposal.

Each volume of the proposal shall consist of 1) a Cover Sheet that identifies the Volume 2) Table of Contents 3) Summary Section and 4) the Narrative discussion. The Summary Section shall contain a brief abstract of the volume. Proprietary information shall be clearly marked.

The following shall be included in the Narrative discussion:

Volume I – Administrative – Offerors must submit the SF1449 in its entirety. Offerors must fill in all information required in block 17a. Including offeror’s Cage Code. Offerors must also return any applicable SF30 – amendment cover sheets. Both the SF1449 and the SF30s shall be signed and dated by an official having the authority to contractually bind the firm. In addition, a complete copy of the offeror’s System for Award Management (SAM) record, inclusive of Representations and Certifications shall be submitted.

Volume II – Technical Capability (Non price) - The Technical Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims. Legibility, clarity and coherence are very important. Your responses will be evaluated against the factors defined in Addendum to FAR 52.212-2, Evaluation – Commercial Items. The proposal should not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the offeror's proposal. Elaborate brochures or documentation, binding, detailed art work, or other embellishments are unnecessary and are not desired.

The Technical Volume shall, at a minimum, be prepared in a form consistent with the Performance Work Statement (PWS) and the evaluation criteria for award set forth in this solicitation. The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the contract task requirements specified in the PWS Part 5. The offeror shall address as specifically as possible the actual methodology he/she would use for accomplishing the PWS tasks. The Technical Volume shall be organized according to the following three sub-factors as outlined below:

Sub-Factor 1:

Quality Control Plan (QCP): The Offeror shall provide a QCP demonstrating its methodologies for ensuring sustained quality improvement. The Offeror shall submit a QCP for measuring, attaining, and managing quality of performance under this contract.

The Offerors shall provide performance standards and metrics that align with the organizations requirements. The Offeror’s QCP shall explain the manner in which the Offeror shall ensure all contract requirements are being accomplished in accordance with the contract to include monitoring, inspecting and correcting deficiencies in a manner that is appropriately tailored to the work outlined in the Section 5 Specific Task, Part 1.6 Quality Control and Exhibit 1 “Performance Requirement Summary”

. Describes quality control processes and methods which will ensure only high quality materials and equipment are utilized.

. Describes the tools/methods to be used to identify poor performing subcontractors and/or in-house personnel as applicable.

. Describes the procedures and processes used to track work progress.

. Describes how often work will be inspected and how interface with Government inspectors will be accomplished

Sub-Factor 2:

Work Plan: The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS Part 5, which demonstrates his/her, company’s capability of planning, managing and performing the work outlined under each task. The narrative should clearly articulate the required steps to achieve each specific tasks in the PWS Part 5. The plan should include but not limited to goals/objective, resources, constraints, strategies, communication plan, appendices, abstract and summary. This shall include the labor estimates for each of the tasks, and considers the information contained in the RFP to include the technical exhibits to consider scheduling.

Sub-Factor 3:

Key Personnel: The ability to perform the work outlined in PWS Section 5 must be clearly demonstrated by the capabilities shown in your proposal. Included in this section shall be the offeror’s proposed.

. One (1) resume* and a letter of commitment from the individual proposed for: Site Manager And Alternate Site Manager.

*Resumes shall clearly establish that the proposed individuals meet the minimum requirements of 4 years commercial experience as a direct supervisor in resetting, realignment, initial setting of cemetery headstones and cleaning stonework and/or headstones or stone monuments provided in Part 1.13 of the PWS.

The resumes may contain a section that indicates which experience it proposes meets the minimum requirement.

An offer can be rejected if a written commitment from the persons listed in the proposal as “Key Personnel” is not also submitted with resume.

Volume III – Price – The offeror shall complete the Schedule of Supplies/Services page(s) of the Standard Form (SF) 1449, of the solicitation with pricing for each contract line item (CLIN). The offeror shall include a spreadsheet with the breakout of the proposed labor categories and all estimated supplies, equipment and materials. Along with the SF1449, a price model Excel spreadsheet is provided at the Government point of entry at SAM.gov which shall be filled out by the offeror. The proposed unit prices for the materials in the Price Model shall not exceed the prices provided in the commercial price list. The offeror shall shall include a breakout of the proposed labor categories with fully loaded hourly labor rates, G&A, overhead, profit, and total estimated material and other costs.” The Offeror shall provide fully burdened labor rates for all personnel for the base year and all option years as well as projected costs for the supplies, equipment and material in accordance with the historical estimates provide in the PWS (Technical Exhibits 3). All dollar values shall be rounded to the nearest whole cent; any dollar values containing more than two (2) decimal places will be rounded to the nearest whole cent. Offeror’s shall not submit a price for the extension of services period at FAR 52.217-8. If items required to meet the intent of the PWS are missing or inaccurately estimated, the Offeror is expected to address the inadequacy in their narrative and provide for the addition(s) in their cost proposal.

ADDITIONAL INSTRUCTIONS

(a) Data Universal Numbering System (DUNS) Number. (Applies to all proposals exceeding $3,000, and proposals of $3,000 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database. The offeror shall enter, in the block with its name and address on the cover page of its bid, the annotation “DUNS” or “DUNS +4” followed by the DUNS or DUNS +4 number that identifies the offeror's name and address. The DUNS +4 is the DUNS number plus a 4-character suffix that may be assigned at the discretion of the offeror to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32.11) for the same concern. If the offeror does not have a DUNS number, it should contact Dun and Bradstreet directly to obtain one. An offeror within the United States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the internet at http://fedgov.dnb.com/webform. An offeror located outside the United States must contact the local Dun and Bradstreet office for a DUNS number. The offeror should indicate that it is an offeror for a Government contract when contacting the local Dun and Bradstreet office. All responses shall be received by the date and time that proposals are due. MICC-Fort Belvoir is not responsible for responses that are not received for any reason. The Questionnaire shall be forwarded to this designated point of contact, NOT back to the offeror.

For any contracts that did not/do not meet original schedule or technical requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The offeror's shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions. The offeror's shall indicate if any of the contracts listed were terminated and the type and reasons for the termination.

SITE VISIT (STRONGLY ENCOURAGED):

1. DATE: Friday February 18, 2022; Time: 9:00am

a. The names of no more than THREE individuals that will attend;

http://fedgov.dnb.com/webform

b. Company name, address and POC phone number; AND

c. Include the solicitation number in the e-mail.

2. ADDRESS: Arlington National Cemetery 1 Memorial Drive Administration Building, Arlington Va. 22211-5003 Offeror will be escorted by Government personnel through the Cemetery

Site Visit to Old Soldiers Cemetery shall be conducted on own

3. The Government requests attendees to travel in no more than one (1) vehicle per company. Each participating company will provide their own transportation. Offeror’s shall e-mail the following information to the

Contract Specialist: Edward Faison (edward.k.faison.civ@mail.mil) Team Lead/Contract Specialist: Oswald Pascal (Oswald.pascal.civ@mail.mil) Contracting Officer: Kenneth L. Mitchell (Kenneth.l.mitchell.civ@mail.mil)

ADDENDUM 52.212-2

SECTION M

BASIS FOR AWARD

The award will be made to the lowest priced technically acceptable proposal. Proposals will be evaluated for technical acceptability, but will not be ranked using the non-price Factor and Sub- Factors. In order for an Offeror to be considered for award, the proposal must receive an “Acceptable” rating in every non-price Sub-Factor. A proposal receiving a rating of “Unacceptable” in any non-price Sub-Factor will receive an “Unacceptable” rating on Technical Capability (Non-Price) and not be eligible for award.

EVALUATION CRITERIA

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

A. Technical Capability (Non-Price) . Sub-factor 1: Quality Control Plan . Sub-factor 2: Work Plan . Sub-factor 3: Key Personnel

B. Price mailto:edward.k.faison.civ@mail.mil mailto:Oswald.pascal.civ@mail.mil mailto:Kenneth.l.mitchell.civ@mail.mil

FACTORS TO BE EVALUATED

The following factors shall be used to evaluate offers: Factor A, Technical Capability (Non- Price) which has three (3) sub-factors 1) quality control plan, 2) work plan and 3) key personnel Factor B, Price.

The following definitions will be used in evaluating the offeror’s proposal against the technical requirement

FACTOR A. TECHNICAL CAPABILITY (NON-PRICE)

Offeror shall provide narrative as to their understanding of the specific requirements and the overall scope of work required within the Performance Work Statement (PWS). The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS, which demonstrates their capability of planning, managing and performing the work outlined under each task. Details should cover, at a minimum:

Sub-factor 1: Quality Control Plan: The Government will evaluate how the offeror intends to monitor, inspect, and correct deficiencies for the requirements of the PWS. The offeror’s QCP must be tailored to performing at Arlington National Cemetery and the U.S. Soldier’s and Airmen’s Home National Cemetery, and must address the specific tasks and standards required in the PWS. The Quality Control Plan shall clearly meet the minimum requirements outlined in PWS paragraph 1.6 “Quality Control (QC)” and Exhibit 1 “Performance Requirement Summary” (PRS). The Technical Capability (Non-Price) rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement:

Rating Description Acceptable Proposal meets the requirements of the solicitation Unacceptable Proposal does not meet the requirements of the solicitation.

Sub-factor 2: Work Plan: The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS Part 5, which demonstrates his/her, company’s capability of planning, managing and performing the work outlined under each task.

The narrative should clearly articulate the required steps to achieve each specific tasks in the PWS Part 5. The plan should include but not limited to goals/objective, resources, constraints, strategies, communication plan, appendices, abstract and summary. The offeror’s work plan must be tailored to performing at Arlington National Cemetery and U.S. Soldier’s and Airmen’s Home National Cemetery. The work plan submitted with the proposal shall clearly meet the minimum requirements demonstrating goals and objectives of specific tasks outlined in Part 5 of the PWS.

The Technical rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement:

Acceptable Proposal meets the requirements of the solicitation.

Unacceptable Proposal does not meet the requirements of the solicitation

Sub-factor 3: Key Personnel: The Government will evaluate the degree to which the offeror’s proposal demonstrates the ability to provide qualified key personnel and staff/workers in a timely manner, and a management plan for execution of all of the tasks in the PWS. The offeror’s proposal must describe a management approach to oversee tasks to ensure quality deliverables.

The offeror must provide resumes for the key personnel (Site Manager and Alternate Site Manager) that reflects at a minimum of 4 years of commercial experience as a direct supervisor in resetting, realignment, initial setting of cemetery headstones and cleaning stonework and/or headstones or stone monuments as outlined in the PWS. These individuals must demonstrate the operational knowledge, and relevant and sufficient experience and skill to complete the tasks outlined in the PWS. The resumes of the Site Manager and Alternative Site Manager submitted with proposal shall clearly meet the minimum requirements demonstrating experience and knowledge outlined in PWS paragraph 1.13.1 "Key Personnel". The Technical rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement:

Acceptable Proposal meets the requirements of the solicitation Unacceptable Proposal does not meet the requirements of the solicitation

FACTOR B. – PRICE

The Price Factor will not be scored or rated. Offered pricing response will be evaluated for completeness, price reasonableness, and pricing balance in accordance with FAR 12.602(b).

Options: The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). As part of price evaluation, the government will evaluate its option to extend services (see FAR Clause 52.217-

8) by adding one-half of the offeror's final option period prices to the offeror's total price. Thus, the offeror's total price for the purpose of evaluation will include the base period, 1st option, 2nd option, 3rd option, 4th option, and 1/2 of the 4th option. Offerors are not required to enter a price for the six-month period.

Definitions:

• Completeness/Accuracy: The Offeror’s proposal is in compliance with the Price Volume instructions in the RFP.

• Reasonableness: A price is reasonable if, in its nature and amount, it does not exceed that which would be incurred by a prudent person in the conduct of competitive business.

• Unbalanced: Unbalanced pricing exists when, despite an acceptable total evaluated price, the price of one or more contract line items is significantly over or understated as indicated by the application of price analysis techniques.

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either part.

Before the Offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

HEADSTONE MAINTENANCE

FOR

ARLINGTON NATIONAL CEMETERY (ANC) AND

U.S. SOLDIER’S AND AIRMEN’S HOME NATIONAL CEMETERY (USSAHNC)

PART 1 GENERAL INFORMATION

1.0 General: This is a non-personal services contract requirement to provide setting, resetting, realignment and cleaning of headstones and flat markers at Arlington National Cemetery (ANC) 1 Memorial Ave, Arlington VA 22211 and the U.S. Soldiers’ and Airmen’s Home National Cemetery (USSAHNC), 21 Harewood Road NW Washington, DC 20017. in accordance with this Performance Work Statement (PWS). Unless separately noted, ANC also refers to USSAHNC. The Government will not exercise any supervision or control over the contract service providers performing the services herein. The Contract providers shall be accountable solely to the Contractors who, in turn is responsible to the Government.

1.1 Introduction: The Contractor shall furnish all supervision, labor, equipment, materials, supplies, tools, licenses, and transportation and any other items and non-personal services necessary for the resetting, realignment, and cleaning of headstones and flat markers at Arlington National Cemetery (ANC) in Arlington, Virginia and the U.S. Soldiers’ and Airmen’s Home National Cemetery (USSAHNC), Washington, D.C. in accordance with this Performance Work Statement (PWS).

1.2 Background: Arlington National Cemetery is our nation's most sacred shrine and the final resting place for our most revered military and civilian leaders. The Cemetery receives millions of visitors each year - including visits from the President of the United States, other heads of state, family members of the deceased, and millions of tourists from around the world. Six thousand or more funerals are conducted annually – in addition to over 3,000 other ceremonies, such as commemorations, wreath ceremonies, and head-of-state visits. These ceremonies and funerals often receive the intense focus of the press and other media. USSAHNC is small in comparison to ANC;

however, it too is a national shrine and final resting place for those who have served our nation. The Cemetery is approximately 17 acres in area and receives visitors, conducts approximately 8 funerals and 4 ceremonies annually. Because of Arlington's special significance and the attention it receives, strict adherence to these specifications is essential to ensure that the Cemetery image is maintained.

Failure to meet specifications will have a negative impact on our nation’s image. The successful Contractor forms a true partnership with the federal Government to ensure those who served our nation are properly honored.

1.3 Objective: The Objective of this requirement is to provide the initial setting, resetting, realignment, and cleaning of headstones and flat markers at ANC and USSAHNC to maintain ANC and USSAHNC iconic image.

1.4 Scope of Work: The Contractor shall provide all materials, equipment, labor, and supervision necessary to set, reset, realign, and clean headstones and flat markers at ANC and USSAHNC.

Approximately 32,500 headstones shall be raised and realigned, approximately 75,000 headstones straightened using the “Bump and Realign” method, and approximately 5,000 to 6,000 new headstones initially set annually. The Contractor shall also clean approximately 300,000 headstones annually.

Approximately 20 flat markers shall be installed and between 200 and 500 flat markers realigned annually.

1.5 Period of Performance: The period of performance shall be and 12 month base with four

(4) 12-month option years. The Period of Performance reads as follows:

Base Year: 28 June 2022 to 27 June 2023 Option Year I: 28 June 2023 to 27 June 2024

Option Year II: 28 June 2024 to 27 June 2025 Option Year III: 28 June 2025 to 27 June 2026

Option Year IV: 28 June 2026 to 27 June 2027

1.6 Quality Control (QC): The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. At a minimum, the Contractor shall develop quality control procedures that address the areas identified in Exhibit 1, “Performance Requirements Summary” (PRS).

The Contractor shall make any modifications required to the plan within seven (7) calendar days of notification; and obtain Contracting Officer approval in writing of any proposed change to his QC system. The Contractor’s QC Plan is to be submitted with the proposal. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement, and maintain an effective Quality Control System, which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to meet all requirements of the contract. The Contractor shall provide a QCP that contains a systematic approach to monitor operations to ensure acceptable services/products to the Government. The QCP, as a minimum, shall ensure systematic inspection of all resetting, realignment, and cleaning of headstones and flat markers as per AR 290-5. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring and address continuous process improvement. The QCP shall have procedures for scheduling, conducting and documentation of inspection. The QCP shall have discrepancy identification and correction, corrective action procedures to include procedures for addressing Government discovered non-conformances; The QCP shall also have procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The

Contractor shall upon request provide to the Government their Quality Control Documentation. The Contractor shall submit a comprehensive Quality Control Plan with their proposal to the Contracting Officer and within (7) calendar days when changes are made thereafter to the Contracting Officer Representative. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.1. Quality Control (QC) Point of Contact. The Contractor shall designate an employee for quality control and shall submit documentation of a monitoring system for assuring all line items are performed according to specification. This employee shall be available for consultation with the COR on a daily basis.

1.6.2. Quality Assurance (QA). The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s) – if any.

1.6.3. Recognized Holidays. The Contractor performance shall not be required on the legal public holidays listed below, unless otherwise noted. Holidays occurring on weekends will be observed as directed by the published Army calendar.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Inauguration Day Junteenth Day

1.6.4. Hours of Operation: Work shall only occur between 6:30 AM through 4:30 PM, Monday through Friday at ANC and 8:00 AM through 4:30 PM at USSAHNC. Working later in the day or weekend work shall occur only with rare exception and with pre-approval of the COR.

1.6.5. Place of Performance: The work to be performed under this contract will occur at ANC in Arlington, Virginia at 1 Memorial Ave, Arlington VA 22211 and Airmen’s Home National Cemetery (USSAHNC), 21 Harewood Road NW Washington, DC 20017.

1.6.6. Type of Contract: The Government intends to issue a Firm-Fixed Price contract.

1.7 Security Requirements: The Contractor shall carry passes issued by Arlington National Cemetery for all vehicles entering the Cemetery, whether company-owned or employees’ private vehicles. The

Contractor Site Manager will maintain a current list of all vehicles and individuals issued passes. All Contractor employees shall also keep valid, photographic identification on their persons.

1.7.1 Physical Security: The Contractor shall safeguard all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.7.2 Gate Access: The Contractor shall establish and implement methods of ensuring that all gate access codes are not revealed to unauthorized persons. The Contractor shall notify the COR when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.7.3 Cemetery Access: The Contractor shall be responsible for ensuring that all Contractor personnel authorized to perform work under this contract obtain cemetery access. Within five (5) workdays after contract award the Contractor shall submit to the Contracting Officer and COR the names of ALL personnel working under this contract. Changes of the Contractor personnel list shall be submitted within 24 hours of the change taking place. All Contractor employees shall have on them, at all times, positive, photographic identification.

1.7.4 Security Training Requirements: Contractor shall ensure all personnel receive security-related training in accordance with applicable DoD, Army, and ANC policies or regulations. Policies and regulations will be provided upon Contractor request. Training shall include, but may not be limited to, Antiterrorism Level I Training (AT I): Antiterrorism (AT) Level I training will be conducted prior to contract performance, and annually thereafter. The Contractor may use their own training materials, providing the ANC security office review the materials, and approve prior to the Contractor conducting the training. The Government will not be responsible for the cost of developing AT training materials. Contractor developed training shall include information on identifying and reporting suspicious activity based on the Army's iWatch program. The Contractor may receive training materials and presentations from the ANC security office; however, it is the Contractor's responsibility to ensure all personnel receive the training. All Contractors providing services to ANC are required to complete security training requirements.

1.7.4.1 Antiterrorism Level I Training (AT I): All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR, within ten (10) calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html.

1.7.4.2 iWatch Training: All Contractor and associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the Arlington National Cemetery Antiterrorism Officer (ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training and reported results shall be completed within ten (10) calendar days of contract award and within five

(5) calendar days of new employee’s commencing performance, with the results reported to the COR no later than ten (10) calendar days after contract ward.

1.7.4.3 The Contractor shall ensure all personnel receive an annual awareness briefing or training on Combating Trafficking in Persons (CTIP). Proof that all personnel received CTIP awareness or training shall be made available to the Government upon request.

http://jko.jten.mil/courses/atl1/launch.html http://jko.jten.mil/courses/atl1/launch.html http://jko.jten.mil/courses/atl1/launch.html

1.8 Search and Seizure: Contractor personnel and property shall be subject to search and seizure upon entering or exiting ANC.

1.9 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.10 Special Qualifications: The Contractor shall be responsible for ensuring all employees possess all required licenses for operating equipment and vehicles used in the execution of this contract. Use of any chemicals shall meet EPA guidelines and State of Virginia law for licensed applicator requirements – if applicable – and shall not be used without prior review and consent of the COR.

1.11 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, will meet periodically (quarterly as a minimum) with the Contractor to review the Contractor's performance. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and written minutes will be recorded by the Government and signed by the Contractor and Contracting Officer and COR and distributed within five (5) working days after the meeting. The Contractor shall apprise the Government of problems, if any, being experienced and written minutes shall be recorded by the Contractor and signed by the Contractor and Contracting Officer and COR and distributed within five (5) working days after the meeting. The Contracting Officer will take the appropriate action to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.12 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.13 Key Personnel: The Government considers the following position to be key personnel: Site Manager and Alternate Site Manager. Projected replacement of Key personnel must be submitted in writing to the COR and Contracting Officer for approval 30 days prior to a replacement. Replacement Key Personnel shall meet the same qualifications.

1.13.1 Site Manager: The Site Manager or Alternate Site Manager provided by the Contractor shall be on-site whenever work is being performed. The contract site manager shall have a minimum of 4 years commercial experience as a direct supervisor in resetting, realignment, initial setting of cemetery headstones and cleaning stonework and/or headstones or stone monuments. The Contract Site Manager – and in his or her absence, an alternate – shall have a cellular phone so that the COR can call him or her at any time, and shall also have an e-mail address which shall be checked for information from the Cemetery prior to 9 AM and after 2 PM each day Monday through Friday, as the Cemetery anticipates messaging up to twice daily. The Site Manager is to communicate daily with the COR prior to 7:30 am when any work is being performed. The name of the Site Manager and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract site manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.13.2 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. The Contractor shall wear their ID Badges at all times during when the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. The Contractor shall provide a listing of issued ID cards to the Contracting Officer ten

(10) days after contract award and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings or working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractors shall also ensure all documents or reports produced by them are suitably marked as Contractor products or that Contractor appropriately disclosed participation.

1.13.3 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under this contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.14 Uniforms: Complete uniforms shall be worn by all contract employees at all times. Uniforms are selected by the Contractor, and shall provide a uniform appearance from one employee to the next including all visible outer clothing covering the head, torso, legs, and feet. Shorts are not permitted.

Appropriate uniforms is required.

1.15 Organizational Conflict of Interest (OCI): The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements, which may be affected by the OCI.

1.16 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), the cemetery Executive Director (who has authority such as an installation commander) has the authority to bar individuals from the cemetery. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.17 Safety: Contractor is solely liable for ensuring safe work and otherwise safe actions, behavior, and conduct while in the Cemetery. Contractor shall have a company safety plan applicable to the work at ANC submitted within 10 days of award. Contractor shall have a designated safety representative.

1.18 Recognition of Ceremonies: Contractor is responsible for:

1.18.1 Ensuring that no contract work causes any funeral, ceremony, procession or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity or security of the event is compromised. The Contractor’s Site Manager is responsible for staying abreast of all such upcoming events. A list of scheduled ceremonies will be provided the week prior to the event, and a list of scheduled funerals will be provided the day prior to the service. The Site Manager shall communicate not less than daily with the COR, to ask questions and ensure he or she understands the off-limit areas - which will vary depending upon the event (As a rule of-thumb, work – especially with power equipment – within 1,000 feet of the funeral or ceremony is not acceptable). The Site Manager can thus assign tasks accordingly throughout the rest of the Cemetery - so that productive use of labor and equipment is assured, and downtime is avoided. If the Contractor fails to re-direct employees away from an event in a timely fashion, COR may then do so. Contractor shall also visit with the COR on other issues of common Cemetery etiquette, such as conduct with next-of-kin and when processions pass by Enforcing a ban on all alcohol and drugs – both their sale and usage (or the effects of their usage) by any Contractor employee.

1.18.2 Maintaining a neat and professional appearance throughout its workforce, vehicles, equipment, work sites, and staging areas.

1.18.3 Ensuring all Contractor employees behave with appropriate decorum, courtesy, and respect while within the Cemetery or at its perimeter or entrances. Shouting, cursing, angry outbursts, sleeping, intoxication, and violence or criminal acts of any kind will not be tolerated - and is cause for immediate removal from the Cemetery and/or prosecution.

1.18.4 Ensuring all motor vehicles meet State of Virginia inspection, safety, licensing, registration, and insurance requirements – as well as ensuring appropriate Cemetery passes are displayed.

1.19 Environmental Protection: The Contractor and Contractor representative…