Solicitation 040ADV-26-R-0041_ 8-18-26.pdf

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Hosting Service (FDLP eXchange/FDP. gov)
Solicitation number
040ADV-26-R-0041
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This is a Request for Proposal (RFP) for Content Management System (CMS) Hosting and Application Maintenance & Technical Support Services issued by the U.S. Government Publishing Office (GPO).

The solicitation seeks a contractor to provide hosting, maintenance, and technical support services for two Drupal 10-based CMS applications: FDLP.gov and FDLP Exchange. The contractor must deliver services on a FedRAMP-certified or equivalent secure platform, with 99.999% system uptime availability, 24/7 security monitoring, and 24/7 critical incident support. Key technical requirements include hosting configuration, routine patching, daily/weekly automated backups, disaster recovery protocols, SQL/MySQL database support, SOLR search services, RabbitMQ microservice support, SSH/SFTP access, and DNS management. Technical support must be available during core business hours (7:30 a.m. to 5:00 p.m. EST, Monday-Friday) with emergency 24/7 support. The contract includes four Contract Line Item Numbers (CLINs): Content Management Hosting (0001), System and Application Maintenance/Support Services (0002), Application Support (0003), and Project Management (0004, not to exceed 80 hours per month). The base period runs from October 1, 2026, through September 30, 2027, with four one-year option periods extending through September 30, 2031.

Proposals are due by September 10, 2026, at 2:00 p.m. EST and must be submitted via email to the Contracting Officer and Contracting Specialist. This is a Firm Fixed Price (FFP) acquisition using Best Value source selection, where technical factors are significantly more important than price. The evaluation criteria include Technical and Management Approach (Factor 1), Key Personnel (Factor 2), Past Performance (Factor 3), and Price (Factor 4). Offerors must submit separate technical and business proposals, with the technical proposal limited to 30 pages (excluding cover letter, table of contents, and past performance questionnaires). The technical proposal must address hosting approach, system and application maintenance strategy, application support methodology, security and incident management procedures, project management structure, and transition planning. Offerors must provide at least three relevant past performance references for similar work within the last three years and demonstrate key personnel with a minimum of five years' experience in Drupal-based CMS hosting and support. This is an unrestricted acquisition with no small business set-aside. Solicitation number is 040ADV-26-R-0041, with contact information for Contracting Officer Jasmin Webb (jwebb@gpo.gov) and Contract Specialist Tawanda Mizelle (tmizelle@gpo.gov).

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31b. NAME OF CONTRACTING OFFICER (Type or print) 30c. DATE SIGNED

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

1. REQUISITION NUMBER

PR-27-GPO-3114

2. CONTRACT NUMBER

7. FOR SOLICITATION

INFORMATION CALL:

3. AWARD/EFFECTIVE

DATE

a. NAME

WEBB, JASMIN A

4. ORDER NUMBER 5. SOLICITATION NUMBER

040ADV-26-R-0041

b. TELEPHONE NUMBER (No collect calls)

202-512-2010

6. SOLICITATION ISSUE

DATE

8/18/2026

8. OFFER DUE DATE/

LOCAL TIME

9/10/26 @ 2:00 PM EST

9. ISSUED BY CODE GPO 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: 0 % FOR:

GPO

732 North Capitol St NW Washington, DC, 20401, US

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

8(A)

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

13b. RATING

14. METHOD OF SOLICITATION

REQUEST

UNLESS BLOCK IS MARKED

SEE SCHEDULE

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

FOR

PROPOSAL

(RFP)

15. DELIVER TO

See Schedule

CODE 16. ADMINISTERED BY CODE

Same As Issuing Office

17a. CONTRACTOR/

OFFEROR

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE GPO INVOICES

GPO INVOICES

U.S. Government Publishing Office (GPO) Comptroller, North Capitol & H Streets, NW, Mail Stop: FMCS Washington, DC, 20401, US

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

OFFER BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Government Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print)

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

31b. NAME OF CONTRACTING OFFICER (Type or print) 30c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print)

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK NUMBER

PARTIAL FINAL

STOCK RECORD (S/R) 40. PAID BY

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

42a. RECEIVED BY (Print)

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE 42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

TABLE OF CONTENTS:

1. Listing of Incorporated Purchase Requisitions

2. Section B - Supplies or Services and Prices/Costs

3. Section C - Description/Specifications/Work Statement

4. Section D - Packaging and Marking

5. Section E - Inspection and Acceptance Terms

6. Section F - Delivery or Performance

7. Section G - Contract Administration Data

8. Section H - Special Contract Requirements

9. Section I - Contract Clauses

10. Section J - List of Documents, Exhibits, and other Attachments

11. Section K - Representations, Certifications, and Other Statements of Offerors

12. Section L - Instructions, Conditions and Notices to Offerors

13. Section M - Evaluation Factors for Award

1. Listing of Incorporated Purchase Requisitions

Incorporated Purchase Requisition Numbers: PR-27-GPO-3114

2. Section B - Supplies or Services and Prices/Costs

Item Number Base Item

Number Supplies/Services Quantity Unit

0001 CONTENT MANAGEMENT

HOSTING

12 MTH

Contract Type:Firm Fixed Price Unit Price

Extended Price

Description:

Purchase Requisitions

IDC Type: Not Applicable

Supplies/Services Quantity Unit

0002 SYSTEM AND APPLICATION

MAINTENANCE /SUPPORT

SERVICES

12 MTH

Contract Type:Firm Fixed Price

Supplies/Services Quantity Unit

0003 APPLICATION SUPPORT 12 MTH

Contract Type:Firm Fixed Price

Supplies/Services Quantity Unit

0004 PROJECT MANAGEMENT 80 Hrs

Contract Type:Firm Fixed Price

Not to exceed 80 Hours per month

Supplies/Services Quantity Unit

1001 0001 CONTENT MANAGEMENT

HOSTING

12 MTH

Contract Type:Firm Fixed Price

Option: 1

Option Time Date: 10/1/27

Option Time Duration: 365

Option Time Units: Days

Supplies/Services Quantity Unit

1002 0002 SYSTEM AND APPLICATION

MAINTENANCE /SUPPORT

SERVICES

12 MTH

Contract Type:Firm Fixed Price

Option Time Duration: 365

Supplies/Services Quantity Unit

1003 0003 APPLICATION SUPPORT 12 MTH

Contract Type:Firm Fixed Price

Option Time Duration: 365

Supplies/Services Quantity Unit

1004 0004 PROJECT MANAGEMENT 80 Hrs

Contract Type:Firm Fixed Price

Option Time Duration: 365

Supplies/Services Quantity Unit

2001 0001 CONTENT MANAGEMENT

HOSTING

12 MTH

Contract Type:Firm Fixed Price

Option: 2

Option Time Date: 10/1/28

Option Time Duration: 364

Supplies/Services Quantity Unit

2002 0002 SYSTEM AND APPLICATION

MAINTENANCE /SUPPORT

SERVICES

12 MTH

Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

2003 0003 APPLICATION SUPPORT 12 MTH

Contract Type:Firm Fixed Price

Supplies/Services Quantity Unit

2004 0004 PROJECT MANAGEMENT 80 Hrs

Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

3001 0001 CONTENT MANAGEMENT

HOSTING

12 MTH

Contract Type:Firm Fixed Price

Option: 3

Option Time Date: 10/1/29

Option Time Duration: 364

Supplies/Services Quantity Unit

3002 0002 SYSTEM AND APPLICATION

MAINTENANCE /SUPPORT

SERVICES

12 MTH

Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

3003 0003 APPLICATION SUPPORT 12 MTH

Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

3004 0004 PROJECT MANAGEMENT 80 Hrs

Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

4001 0001 CONTENT MANAGEMENT

HOSTING

12 MTH

Contract Type:Firm Fixed Price

Option: 4

Option Time Date: 10/1/30

Option Time Duration: 364

Supplies/Services Quantity Unit

4002 0002 SYSTEM AND APPLICATION

MAINTENANCE /SUPPORT

SERVICES

12 MTH

Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

4003 0003 APPLICATION SUPPORT 12 MTH

Contract Type:Firm Fixed Price

Supplies/Services Quantity Unit

4004 0004 PROJECT MANAGEMENT 80 Hrs

Contract Type:Firm Fixed Price

Option Time Duration: 364

3. Section C - Description/Specifications/Work Statement

STATEMENT OF WORK

FDLP.GOV AND FDLP EXCHANGE CONTENT MANAGEMENT SYSTEMS HOSTING & APPLICATION

MAINTENANCE & TECHNICAL SUPPORT SERVICES

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

BASE PERIOD - DATE OF AWARD THROUGH 12 MONTHS

SECTION –C- DESCRIPTION

WEBSITE APPLICATION MAINTENANCE & SUPPORT SERVICES STATEMENT OF WORK

PROJECT TITLE: Content Management System Hosting, Maintenance, and Technical Support Services This contract covers Content Management System (CMS) Hosting, co-location, maintenance, and Application

CLIN DESCRIPTION QUANTITY UNIT UNIT

PRICE

TOTAL

PRICE

0001 CONTENT MANAGEMENT

HOSTING

12 MTH

0002 SYSTEM AND APPLICATION

MAINTENANCE /SUPPORT

SERVICES

12 MTH

0003 APPLICATION SUPPORT 12 MTH

0004 PROJECT MANAGEMENT 80 NTE HOURS

PER

MONTH

Technical Support services for the Government Publishing Office’s Exchange.fdlp.gov and FDLP.gov Content Management Systems alike, as well as their related applications. Both websites utilize Drupal 10 CMS software and currently operate on Red Hat Linux within MS Azure within a FedRAMP-compliant environment. The chosen vendor will provide hosting and technical maintenance support for these two CMS applications on a secure platform approved by the agency, which must either be FedRAMP certified or hold an equivalent certification.

1.0 BACKGROUND

FDLP.gov is the GPO’s Federal Depository Library Program (FDLP) informational website for Federal Depository librarians, GPO librarians, and the general public. It provides various kinds of content that is used as a resource for information involving the FDLP. The resources found on this website include news announcements impacting the community; guidance documents about regulations; cataloging and classification guidance information; preservation information; videos and webinars; conference information and registration; a database (WEBTech Notes); an area where federal depositories can order promotional items; the biennial survey; a calendar of upcoming events; a search; various forms; and more.

FDLP eXchange streamlines the disposition of Federal Depository Library materials by letting libraries list items for discard and manage the process through an automated workflow. Libraries can also request materials for their collections or digitization projects. Regions using FDLP eXchange conduct the entire disposition in one system:

selectives submit offers to their regional library, then unclaimed items are reviewed by other selectives, and finally offered nationally if still unclaimed. All libraries can post needs and receive notifications when a match is found.

Libraries outside FDLP eXchange regions may use the system to offer materials nationally after regional review, and they can post needs for matching offers as well.

2.0 SCOPE

The scope of this SOW consists of:

• Provide FedRAMP level secured Hosting and Technical Support and Maintenance of the platform environments for FDLP Exchange and FDLP.gov’s Drupal based Content Management Systems (CMS) and web application within LSCM’s agency approved secure hosting infrastructure.

• Hosting Services includes:

o Provisioning, configuration, and hardware optimization for performance.

o System uptime service-level-agreement (SLA) that ensures continuous system monitoring with an uptime of

99.999%.

o Provide twenty-four (24) hour System Security -monitoring services for both CMS’ and Website applications.

o Provide twenty-four (24) hour critical-incident support services for both CMS websites and applications:

▪ Implement automated monitoring systems to promptly detect and record adverse events, ensuring swift resolution of technical and security incidents. Perform comprehensive analysis and triage by isolating impacted web directories or servers, removing malicious software and persistence threats, and working closely with GPO staff to establish and execute coordinated notification and remediation strategies.

o Technical Support and Maintenance includes:

o Server management as it applies to hardware configuration routine patching of the CMS core, plugins and themes.

o Provide backups, Daily/weekly automated backups and disaster recovery protocols.

o Technical Support shall be made available to GPO personnel during core GPO hours of 7:30am through

5:00pm EST:

o Application security certification and monitoring o Release Management/Applying industry standard updates to applications, data, or cloud systems o Train LSCM’s Web Content Management Specialist on new functionality and features as needed.

3.0 OBJECTIVE:

GPO’s LSCM seeks to have the vendor provide ongoing web application hosting and technical support services for LSCM’s FDLP.gov application within the existing FedRAMP compliant, (Microsoft Azure/or Linux based platform that is compatible with FedRAMP) Government Cloud platform. LSCM is currently utilizing a FedRAMP compliant Microsoft Azure hosting service for its FDLP.eXchange application. The use of this platform will not only co-locate LSCM applications and consolidate system hardware but will also serve to facilitate and support single-sign-on as planned future-state for seamless data transmission across the two applications.

The project adheres to the following GPO Information Technology policies and guidance’s (attached Appendices -B, C and D):

• 705.34 Cloud Computing and Hosted Services Policy [03-28-2019]

• 705.28C Information Technology Systems Development Life Cycle Policy [06-06-2025]

• 825.8b Information Technology (IT)Configuration Management (CM) Policy [10-02-2024]

4.0 REQUIREMENTS:

The contractor shall provide Web Content Management support of LSCM’s FDLP.gov and FDLP Exchange applications for LSCM’s Project and Systems branch and the System Team management.

The contractor shall provide the following support services:

• Provide ongoing maintenance and support of the FDLP.gov web application.

The FDLP.gov application and associated software must be on an externally managed, Federal Risk and Authorization Management Program (FedRAMP) approved platform. The software and platform will not be hosted on premises at GPO.

4.1 Platform as a Service (PaaS) - Web Application Hosting Technical Requirements

The vendor shall be required to configure, maintain a Drupal 10 version (and up) Web Content Management System (CMS). The vendor shall also install and maintain the latest security patches and updates for all software from the OS level and web server stack ending at the Web Content Management System level. At a minimum the successful vendor shall provide support for the following:

• OS - Red Hat Enterprise Linux Microsoft Azure, Fed Ramp/FISMA compliant

• Drupal 10+ Web Content Management System (WCMS) and future release versions

• PHP Version 8+ (Ability to update to future versions as required by the WCMS)

• Support for the system must be available on a 24-hour, 7 day a week schedule, with a response time of no less than

1 hour from the initial incident creation.

• Fully redundant server—architecture backups/snapshots with automated fail-over in the case of an outage. Fully redundant server - architecture backups/snapshots (we would require the ability to hot backup/restore on the fly with minimal downtime/user degradation)

• Server File Management within Drupal application, e.g. upload various types of files, images, mp4, csv other formats.

• Provide SQL/MySql database technical support

• RabbitMQ Microservice Technical Support

• SOLR Search and retrieval database services

• The adoption of an industry standard threshold for downtime will be similar to 99.999% uptime.

• SSH access – Ability to SSH in a terminal session on the web server account with elevated sudo privilege

• SFTP server access – Access to the web files systems must be provided to facilitate loading files to the web file system

• Access to all CLI tools utilized by Drupal CMS, e.g., Drush13x and beyond, Composer, Git, etc.

• Domain Name Service (DNS) and Domain record management

• backup/restore on the fly with minimal downtime/user degradation)

• Database server –MySQL Compatible

4.2 Operations and Maintenance Support

The contractor shall provide the following technical operations:

• Provide Help Desk support to GPO end-users by diagnosing and repairing all technical problems as they arise.

• Triage GPO end-user service tickets to determine if the issue is a process/training issue or solution defect.

• Coordinate development and defect resolution activities with the team for inclusion as a hot fix or item for the next release, depending on the severity as decided by the product owner.

4.3 Project Management and Technical Personnel

The contractor shall provide project management support to ensure timely accomplishment of the tasks contained herein.

• The contractor’s assigned project manager shall meet with the LSCM’s Product Manager and COR twice weekly.

• The contractor’s personnel shall have a minimum of five (5) years of experience in proving third-party technical support services for Drupal-based Hosting Content Management Systems and applications

• The contractor team must include individuals who have at least five years of experience in building Drupal applications and providing support for Drupal Content Management Systems (CMS) and related applications.

4.4 GPO Contract Technical Requirements for Cloud or Hosted Systems, Produced by: IT Security (03-28-2019)

1) The Cloud or Hosted system, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and

Software as a Service (SaaS), provided by the contractor must be available 24 hours per day, 7 days per week, 365 days per year for GPO use.

2) The Cloud or Hosted system shall have all software elements of the system that are responsibility of the contractor shall be kept updated (patched) and current by contractor. For SaaS, this includes patching and current versions of the application software.

3) The Cloud or Hosted system shall be accessible via a secure connection over the Internet between GPO and the contractor that utilizes one or the other of the acceptable connections types below, and in accordance with the contract Statement of Work (SOW):

a. Site-to-site VPN between GPO and the Contractor locations; or

b. Secure web connection using TLS with mutual authentication.

i. For this type of connection, the contractor shall be able to restrict access to the system to only GPO IP addresses to be able to access the Cloud or Hosted system.

4) For user authentication to the Cloud or Hosted system, the contractor shall support one of the two acceptable methods below, and in accordance with the contract Statement of Work (SOW):

a. Federation via secure Active Directory Federation Services on the GPO end; or

b. User accounts on the Cloud or Hosted System shall require a strong password that consists of at least 8 characters minimum, at least 1 Upper Case character, at least 1 lower case character, at least 1 special character

($,%, etc.) and at least 1 number.

5) Disaster Recovery data storage shall be provided in which the GPO data is stored at a 2nd off-site facility (at a minimum) to ensure data is never lost due to a hardware or facility or catastrophic failure at the primary site.

6) All GPO data stored in the Cloud or Hosted system shall be accessible only to GPO (and authorized contractor administrator support staff for system operational support, if required by the contractor) and shall not be accessible ever to any other party.

7) All GPO data is property of GPO and shall be available for extraction by GPO (using standard, reasonable Open source or Commercial-Off-The-Shelf software tools) for data storage at GPO.

8) All GPO data shall be accessible at all times by GPO and downloadable from the contractors Cloud or Hosted system to GPO for purposes of GPO E-Discovery, audit log review and GPO data archival.

9) All contractor Cloud and Hosted systems shall be located in the United States (US).

10) Contractor Facility Requirements and Inspections

10.1 The contractor shall have physical security and physical access controls that are operational 24 hours per day, 7 days per week, to prevent unauthorized personnel from entering the contractor’s facilities.

10.2 GPO shall have the right to inspect the contractor’s facilities and systems hosting GPO data, in conjunction with contractor staff, when GPO notification is provided in advance and a reasonable lead time for such a notification is provided by GPO (at least 3 business days).

10.3 GPO shall have the right to inspect the contractor’s facilities on an annual basis, for conformance to GPO requirements, in accordance with the requirements of section 8.2 above, at the discretion of GPO.

11 Contractor Qualifications and Certification

11.1 The contractor shall meet one of the following acceptable independent audit certifications, and in accordance with the contract Statement of Work (SOW):

11.1.1 FedRAMP certification at Moderate level (or Security Categorization Level required by the contract SOW)

11.1.1.1 Upon request and at the discretion of GPO, the contractor shall make all POA&M items, security assessment reports, and other Federal Risk and Authorization Management Program (FedRAMP) documentation available for inspection by designated GPO technical security staff. (A review prior to contract award and then at least one review per Fiscal Year is required.)

11.1.2 SSAE 16/SOC Type 2 Report by independent auditor (report every year; annually; no breaks in audit report coverage).

11.2 The contractor shall provide information to GPO on where the primary and any alternate backup sites that host

GPO data are located (city, or nearest city, and state).

12 Non-Disclosure of Government Information

12.1 The contractor shall not disclose any GPO logs or any GPO information from any GPO Cloud or Hosted system to any other party except GPO.

13 Cloud Service Provider (CSP) and End-User Agreements: The contractor shall provide cloud and hosted systems in accordance with GPO’s needs and these services shall be consistent with federal law.

5.0 DELIVERABLES AND DELIVERY SCHEDULE

The following are lists of deliverables required within the provision of CMS Application Maintenance and Support.

These tasks are identified and explained in this segment of this document.

ID Deliverable Delivery Schedule

1 Kick-Off Meeting 10 – days post award

2 Provide Web Application Maintenance & Support services

Due at date & time of award – 365 days Period of Performance

3 Technical Application Support services Due at date & time of award – 365 days Period of Performance

4 Project Management Due at date & time of award – 365 days Period of Performance

Task (ID: 1) Service Deliverables – Kick-off meeting

GPO and the vendor shall conduct a kick-off meeting within ten (10) business days of acceptance of the contract.

Task (ID: 2) Provide Co-located Hosting and System and Application Support

• The vendor shall be responsible for continued secured hosting of the FDLP.gov and FDLP Exchange applications including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service

(SaaS).

• The vendor shall ensure that the systems/applications are available twenty-four (24) hours per day, seven (7) days per week for GPO use.

• The vendor shall ensure that the systems/applications are kept updated (patched) to the most current version(s) of the application software.

• The vendor shall be responsible for continual monitoring of FDLP.gov and FDLP Exchange for hardware/software related problems.

• The vendor shall be responsible for resolving any hardware and software-related problems found.

• When necessary, the vendor shall coordinate with GPO to determine appropriate times for system repair and maintenance.

• Repair and Maintenance times should be scheduled during times that are least disruptive to GPO normal business operations.

• The vendor shall work with proprietary software manufacturers to ensure all FDLP.gov and FDLP Exchange system products and service licenses, patches, updates, and configurations are acquired and applied appropriately.

Task (ID: 3) Technical Application Support Services

• The vendor shall make adjustment to website UX (user experience)

• The vendor shall support a variety of content reorganization activities o The vendor shall support changes to top tier application menus o The vendor shall application navigational enhancements

• The vendor shall support database enhancements and expansion

• The vendor shall support and enhance current search capability

• The vendor shall support News Alert services

Task (ID: 4) Project Management

• The vendor shall assign a project manager and staff dedicated to providing FDLP.gov and FDLP Exchange application support and maintenance.

• The vendor shall submit a listing of personnel assigned to provide these services and their qualifications to the CO and COR prior to the kick-off meeting.

• The vendor shall notify the GPO within ten business days prior to the assignment of new vendor personnel, or when vendor personnel will no longer be providing hardware hosting and application maintenance and support.

• The vendor shall include qualifications of new vendor personnel during this ten-day period.

• The vendor shall provide a letter stating that all personnel (listing each name) have had National Agency Check with Inquiries (NACI) screening prior to them working on the project and that the letter needs to be updated as staff cycle onto the project, when applicable.

• The vendor shall be responsible for coordinating all activities of personnel relating to FDLP.gov and FDLP

Exchange Application Hosting, this includes:

o Identifying and assigning the appropriate personnel to all associated tasks, and ensuring that appropriate personnel are working on, completing, and delivering all deliverables in accordance with approved and accepted FDLP.gov and FDLP Exchange hosting and application maintenance and support plans and schedules.

Task 3, Subtask 1 Project Management: Administrative Responsibilities Meetings

• The vendor staff working on application hosting and maintenance and support will be required to communicate by phone or email with designated GPO personnel.

• The vendor shall attend quarterly one-hour meetings to be held with GPO to discuss aspects of the CMS Hosting. Day/time for the meetings will be decided at the kick-off meeting.

• The vendor shall attend bi-weekly one-hour meetings to be held with GPO to discuss the current statues of action items, the project plan and incidents, etc. related to Application Maintenance and support. Day/time for the meetings will be decided at the kick-off meeting.

Written Reports The Vendor shall provide written reports required in this SOW in a format acceptable to GPO. These shall be delivered as word processing or spreadsheet software file attachments via email to the COR and designated GPO project staff. Email delivery is acceptable except where security requirements prohibit. GPO will provide proper procedures for delivery in cases where electronic delivery is not appropriate.

Monthly Status Updates The Vendor shall provide in writing, monthly status update detailing the status of each event or task as defined in the hardware hosting plan and schedule.

Bi-weekly Meeting Reports and Action Items The Vendor shall provide written bi-weekly meeting reports and action items. Reports from bi-weekly meetings and status of action items will be disseminated via email within three business days following the bi-weekly meetings, unless prior alternate arrangement is made.

Quarterly Performance Review Reports and Action Items The Vendor shall provide in writing, Quarterly Performance reports and action items. Reports from quarterly meetings and status of action items will be disseminated via email within three business days following the quarterly meetings, unless prior alternate arrangement is made.

Incident reports The Vendor shall provide in writing, incident reports for events that relate to , its’ Hardware hosting and support, as well as application maintenance and support that include: a written summary of the problems, any downtime associated with the event, steps taken in resolution, and any realized or potential negative effects on the hosted hardware. Incident reports should be disseminated via email within three business days following an event, unless prior alternate arrangement is made.

System Documentation Revisions The Vendor shall document quarterly revisions to documentation describing the configuration of all applications and systems (hardware and software), software versions, patches, upgrades, and system configuration changes.

Documentation should include: staff and patron documentation, operational documentation, and system hardware and software documentation, including file layouts and schematics.

• The Vendor shall provide GPO with any modifications or enhancements to the documentation, including completely revised manuals and schematics on a continuing and timely basis, when there are changes to the system.

• The Vendor shall provide all documentation necessary to GPO to transition all activities to a new contractor to ensure continuous operations of the FDLP.gov and FDLP Exchange CMS’s prior to the end of the performance period.

• The Vendor shall work with GPO to ensure the transitional documentation is comprehensive and complete.

Documentation shall be made available in electronic format. GPO will provide proper procedures for delivery in cases where electronic delivery is not appropriate.

Hours of Operation The Vendor shall provide support services during core business hours 7:30 a.m. - 5:00 p.m., EST, Monday through Friday and miscellaneous Saturdays, and on an emergency call basis 24 hours a day/7 days a week schedule.

• The vendor shall provide that FDLP.gov and FDLP Exchange be continuously available 24 hours a day, seven days a week, 52 weeks a year, not including the time allotted for scheduled downtime for systems maintenance activities.

• The vendor shall work with designated GPO IT technical support staff when necessary to ensure the above coverage.

• Upon failure of the hosting facility or hosted servers to provide access to FDLP.gov and FDLP Exchange

• The vendor shall notify GPO of the problem immediately in writing and shall keep GPO updated at two-hour intervals.

The vendor shall provide an incident report as outlined in the “Incident reports” Task (4) section of this SOW plus any Incident Report(s) provided by the hosted facility.

6.0: PLACE OF PERFORMANCE

The primary location for performance of these requirements shall be at the vendor’s site/location of hosted services.

However, the government retains the option to shift operations to an alternate site, including the GPO Headquarters campus at 732 North Capitol Street NW, Washington, DC 20401, or another government-designated computing facility.

7.0: PERIOD OF PERFORMANCE

Base Year: 10/1/26 to 9/30/27 Option Year 1: 10/1/27 to 9/30/28 Option Year 2: 10/1/28 to 9/30/29 Option Year 3: 10/1/29 to 9/30/30 Option Year 4: 10/1/30 to 9/30/31

4. Section D - Packaging and Marking

None

5. Section E - Inspection and Acceptance Terms

Supplies/Services will be inspected/accepted at:

Line Number Inspect At Inspect By Accept At 0001 Destination Government Destination

0002 Destination Government Destination

0003 Destination Government Destination

0004 Destination Government Destination

1001 Destination Government Destination

1002 Destination Government Destination

1003 Destination Government Destination

1004 Destination Government Destination

2001 Destination Government Destination

2002 Destination Government Destination

2003 Destination Government Destination

2004 Destination Government Destination

3001 Destination Government Destination

3002 Destination Government Destination

3003 Destination Government Destination

3004 Destination Government Destination

4001 Destination Government Destination

4002 Destination Government Destination

4003 Destination Government Destination

4004 Destination Government Destination

6. Section F - Delivery or Performance

Line Item: 0001

Period Of Performance Start Date Period Of Performance End Date Period Of Performance Address

10/1/26 9/30/27

GPO

732 North Capitol St NW Washington DC Dist of Columbia US 20401

Line Item: 0002

Period Of Performance Start Date Period Of Performance End Date Period Of Performance Address

10/1/26 9/30/27

GPO

732 North Capitol St NW

Washington DC Dist of Columbia US 20401

Line Item: 0003

Period Of Performance Start Date Period Of Performance End Date Period Of Performance Address

10/1/26

9/30/27

732 North Capitol St NW Washington DC Dist of Columbia US 20401

Line Item: 0004

10/1/26

9/30/27

732 North Capitol St NW Washington DC Dist of Columbia US 20401

Line Item: 1001

10/1/27 9/30/28

GPO

732 North Capitol St NW

Line Item: 1002

10/1/27 9/30/28

GPO

732 North Capitol St NW

Line Item: 1003

10/1/27 9/30/28 GPO

732 North Capitol St NW

Line Item: 1004

10/1/27 9/30/28 GPO

732 North Capitol St NW

Line Item: 2001

10/1/28 9/30/29

GPO

732 North Capitol St NW Washington DC Dist of Columbia US 20401

Line Item: 2002

Period Of Performance Start Date Period Of Performance End Date Period Of Performance Address

10/1/28 9/30/29

GPO

732 North Capitol St NW

Line Item: 2003

10/1/28 9/30/29 GPO

732 North Capitol St NW

Line Item: 2004

10/1/28 9/30/29 GPO

732 North Capitol St NW

Line Item: 3001

10/1/29 9/30/30

GPO

732 North Capitol St NW

Line Item: 3002

10/1/29 9/30/30

GPO

732 North Capitol St NW

Line Item: 3003

10/1/29 9/30/30 GPO

732 North Capitol St NW

Line Item: 3004

10/1/29 9/30/30 GPO

732 North Capitol St NW Washington DC Dist of Columbia US 20401

Line Item: 4001

Period Of Performance Start Date Period Of Performance End Date Period Of Performance Address

10/1/30 9/30/31

GPO

732 North Capitol St NW

Line Item: 4002

10/1/30 9/30/31

GPO

732 North Capitol St NW

Line Item: 4003

10/1/30 9/30/31 GPO

732 North Capitol St NW

Line Item: 4004

10/1/30 9/30/31 GPO

732 North Capitol St NW

7. Section G - Contract Administration Data

Issuing Office Address

732 North Capitol St NW

Washington DC 20401

Phone: 202-512-2010 Fax:

Contact Details:

GOVAN, BRIDGET L

bgovan@gpo.gov

8. Section H - Special Contract Requirements

9. Section I - Contract Clauses

Clauses incorporated by reference

Article Number Reference Text 52.212-4 52.212-4 Contract Terms and Conditions-Commercial Items (Feb 2002)

Clauses incorporated by full text

52.212-5 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders

- Commercial Items (MAY 2002)

52.212-5Contract Terms and Conditions Required to Implement Statutes or Executive Orders- Commercial

Items (MAY 2002)

a) The Contractor shall comply with the following MMAR clauses, which are incorporated in this contract by reference, to implement provisions of law or executive orders applicable to acquisitions of commercial items

(1) 52.222-3, Convict Labor (E.O. 11755).

(2) 52.233-3, Protest after Award (31 U.S.C. 3553).

(b) The Contractor shall comply with the MMAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items or components

X (1) 52.203-6, Restrictions on Subcontractor Sales to the Government, with Alternate I (41 U.S.C. 253g and 10 U.S.C. 2402)(JUL 1995)

(2) 52.222-21, Prohibition of Segregated Facilities (Feb 1999)

(3) removed

X (4) 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (38 U.S.C.4212) (DEC 2001)

X (5) 52.222-36, Affirmative Action for Workers with Disabilities (29 U.S.C. 793)

(JUN 1998)

X (6) 52.222-37, Employment Reports on Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (38 U.S.C.4212)(DEC 2001)

X (7) 52.222-19, Child Labor-Cooperation with Authorities and Remedies.(SEP 2002)

(8)(i)52.223-9, Estimate of Percentage of Recovered Material Content for EPA- Designated Products (42 U.S.C. 6962(c)(3)(A)(ii)). (AUG 2000)

(ii) Alternate I of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (AUG 2000)

(9) 52.225-1, Buy American Act-Supplies (41U.S.C. 10a - 10d). (MAY 2002) mailto:bgovan@gpo.gov

(10)(i) 52.225-3, Buy American Act-North American Free Trade Agreement-Israeli Trade Act (41 U.S.C. 10a- 10d, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note).

(ii) Alternate I of 52.225-3.

(iii) Alternate II of 52.225-3.

(11) 52.225-5, Trade Agreements (19 U.S.C. 2501, et seq., 19 U.S.C.3301 note).

(12) 52.225-13, Restriction on Certain Foreign Purchases (E.O. 12722, 12724, 13059, 13067, 13121, and 13129). (JUL 2000)

(13) 52.225-15, Sanctioned European Union Country End Products (E.O. 12849). (FEB 2000)

(14) 52.225-16, Sanctioned European Union Country Services (E.O. 12849). (FEB 2000)

X (15) 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration (31 U.S.C. 3332). (MAY 1999)

(16) 52.232-34, Payment by Electronic Funds Transfer-Other than Central Contractor Registration (31 U.S.C. 3332). (MAY 1999)

(17) 52.232-36, Payment by Third Party (31 U.S.C. 3332). (MAY 1999)

(18) 52.239-1, Privacy or Security Safeguards (5 U.S.C. 552a). (AUG 1996)

(19) (i)52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (46

U.S.C.1241). (JUN 2000)

(ii) Alternate I of 52.247-64. (APR 1984)

(c) The Contractor shall comply with the MMAR clauses in this paragraph (c), applicable to commercial services, which the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or executive orders applicable to acquisitions of commercial items or components

(2) 52.222-41, Service Contract Act of 1965, As Amended (41 U.S.C. 351, et seq.). (MAY 1989)

(3) 52.222-42, Statement of Equivalent Rates for Federal Hires (29 U.S.C. 206 and 41 U.S.C. 351, et seq.).(MAY 1989)

(4) 52.222-43, Fair Labor Standards Act and Service Contract Act-Price Adjustment (Multiple Year and Option Contracts) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.).(MAY 1989)

(5) 52.222-44, Fair Labor Standards Act and Service Contract Act-Price Adjustment (29 U.S.C. 206 and 41 U.S.C. 351, et seq.). (FEB 2002)

(6) 52.222-47, SCA Minimum Wages and Fringe Benefits Applicable to Successor Contract Pursuant to Predecessor Contractor Collective Bargaining Agreement (CBA) (41 U.S.C. 351, et seq.). (MAY 1989)

(d) Comptroller General Examination of Record.The Contractor shall comply with the provisions of this paragraph

(d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in MMAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c) or (d) of this clause, the Contractor is not required to include any MMAR clause, other than those listed below (and as may be required by an addenda to this paragraph to establish the reasonableness of prices under Part 15), in a subcontract for commercial items or commercial components

(1) 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (38 U.S.C. 4212); (DEC 2001)

(2) 52.222-36, Affirmative Action for Workers with Disabilities (29 U.S.C. 793); (JUNE 1998)

(3) 52.247-64, Preference for Privately-Owned U.S. Flag Commercial Vessels (46 U.S.C. 1241) (flow down not required for subcontracts awarded beginning May 1, 1996); (JUNE 2000) and

(4) 52.222-41, Service Contract Act of 1965, As Amended (41 U.S.C 351, et seq.).

(End of clause)

52.233-2 52.233-2 Service of Protest (AUG 1996) 08 28 25

52.233 2 Service of Protest (AUG 1996)

a) Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from

U.S. Government Publishing Office Agency Acquisitions, Room A530

732 North Capitol Street, NW Washington, DC 20401

Agency protests filed with the Chief of Agency Acquisitions shall be sent to the following address: Chief of Agency Acquisitions

U.S. Government Publishing Office Agency Acquisitions, Room A530

732 North Capitol Street, NW Washington, DC 20401

b) If a protest is filed with either the Director of Acquisition Services or with the Government Accountability Office (GAO), a complete copy of the protest (including all attachments) shall be served upon the Contracting Officer and the GPO General

Counsel within one day of filing with the Managing Director, Government Publishing and Print Procurement or with the GAO.

Service upon the GPO Office of the General Counsel shall be made as follows

General Counsel Office of the General Counsels. Government Publishing Office 732 North Capitol Street, NW Room C 814, Stop GC Washington, DC 20401FAX (202) 512 0076

DISPUTES DISPUTES (GPO Clause June 2008) 08 29 25

(a) This contract is subject to the Contract Disputes Act of 1978, as amended (41 U.S.C. 601-613, and as modified by Section 1501 of Title I of Division H of the Consolidated Appropriations Act, 2008, Public Law No. 110-161).

(b) Except as provided in the Act, all disputes arising under or relating to this contract shall be resolved under this clause.

(c) "Claim," as used in this clause, means a written demand or written assertion by one of the contracting parties seeking, as a matter of right, the payment of money in a sum certain, the adjustment or interpretation of contract terms, or other relief arising under or relating to this contract. However, a written demand or written assertion by the Contractor seeking the payment of money exceeding $50,000 is not a claim under the Act until certified. A voucher, invoice, or other routine request for payment that is not in dispute when submitted is not a claim under the Act. The submission may be converted to a claim under the Act, by complying with the submission and certification requirements of this clause, if it is disputed either as to liability or amount or is not acted upon in a reasonable time.

(d) (1) A claim by the Contractor shall be made in writing and, unless otherwise stated in this contract, submitted within 6 years after accrual of the claim to the Contracting Officer for a written decision. A claim by the Government against the Contractor shall be subject to a written decision by the Contracting Officer.

(2)(i) The Contractor shall provide the certification specified in paragraph (d)(2)(iii) of this clause when submitting any claim exceeding $50,000.

(ii) The certification requirement does not apply to issues in controversy that have not been submitted as all or part of a claim.

(iii) The certification shall state as follows: I certify that the claim is made in good faith; that the supporting data are accurate and complete to the best of my knowledge and belief; that the amount requested accurately reflects the contract adjustment for which the Contractor believes the Government is liable; and that I am duly authorized to certify the claim on behalf of the Contractor.

(3) The certification may be executed by any person duly authorized to bind the Contractor with respect to the claim.

(e) For Contractor claims of $50,000 or less, the Contracting Officer must, if requested in writing by the Contractor, render a decision within 60 days of the request. For Contractor-certified claims over $50,000, the Contracting Officer must, within 60 days, decide the claim or notify the Contractor of the date by which the decision will be made.

(f) The Contracting Officer's decision shall be final unless the Contractor appeals, within ninety (90) days of receipt of a Contracting Officer's decision, to the U.S. Government Accountability Office Contract Appeals Board (GAO CAB), 441 G Street, NW, Room 7182, Washington, DC, 20548; Facsimile: 202-512-9749; E-Mail: CAB@gao.gov.

(g) If the claim by the Contractor is submitted to the Contracting Officer or a claim by the Government is presented to the Contractor, the parties, by mutual consent, may agree to use alternative dispute resolution (ADR). If the Contractor refuses an offer for ADR, the Contractor shall inform the Contracting Officer, in writing, of the Contractor's specific reasons for rejecting the offer.

(h) The Government shall pay interest on the amount found due and unpaid from (1) the date that the Contracting Officer receives the claim (certified, if required); or (2) the date that payment otherwise would be due, if that date is later, until the date of payment. With regard to claims having defective certifications, interest shall be paid from the date that the Contracting Officer initially receives the claim. [A defective certification means a certificate which alters or otherwise deviates from the language in(d)(2)(iii) above, or which is not executed by a person duly authorized to bind the contractor with respect to the claim. Failure to certify shall not be deemed to be a defective certification.] Simple interest on claims shall be paid at the rate, fixed by the Secretary of the Treasury as provided in the Act, which is applicable to the period during which the Contracting Officer receives the claim and then at the rate applicable for each 6- month period as fixed by the Treasury Secretary during the pendency of the claim.

(i) The Contractor shall proceed diligently with performance of this contract, pending final resolution of any request for relief, claim, appeal, or action arising under the contract, and comply with any decision of the Contracting Officer.

(j) This contract clause, Disputes (GPO Clause June 2008), cancels and supersedes the contract clause, MMAR Dispute 52.233-1 (July 2002), and all other references to the contract clause, Disputes. This contract clause also cancels and supersedes any other disputes language currently included in existing contractual actions.

GPO 0003 GPO Invoice Clause July 2024

GPO INVOICE INSTRUCTIONS July 2024

I. Invoices shall be paid in accordance with the contract s terms and conditions, following receipt of a proper invoice under Part 3 of these instructions. Please note that the Prompt Pay Act (31 USC Chapter 39) does not apply to GPO.

Payments under this contract will be made by the GPO by electronic funds transfer (EFT). For additional information and questions please send an email to InvoiceGPO@gpo.gov.

The Contractor shall submit each invoice electronically via email to the following address invoicegpo@gpo.gov.

System for Award Management (SAM), formerly Central Contractor Registration (CCR) registration is required for all vendors doing business with the federal government with some exceptions. For mailing in invoices, use the following GPO s address mailto:CAB@gao.gov mailto:InvoiceGPO@gpo.gov mailto:invoicegpo@gpo.gov

US Government Publishing Office (GPO) Office of Finance Mail Stop FMCE

North Capitol & H Streets, NW

Washington, DC 20401

Phone (202) 512 0874

II. Effective January 1, 1999, payments on all GPO purchase orders will only be made by electronic fund transfer (EFT) unless you are granted a waiver. A waiver can only be granted if you certify below in writing that you do not have an account with a financial institution or an authorized payment agent and return the certification to the Contracting Officer. If it is determined that the amount billed is incorrect, the invoice may be rejected by the Government, or the contractor may be required to submit a revised invoice.

NOTICE The following solicitation provisions and/or contract clauses pertinent to this section are hereby incorporated by reference

Materials Management Acquisition Regulation (MMAR) 52.232 33 Payment by Electronic Funds Transfer Central Contractor Registration (May 1999)

III. To constitute a proper invoice, each invoice must include the following information and/or attached documentation

(1) Name, address and telephone of the Contractor

(2) Date of invoice and invoice number

(3) Contract number (Delivery or Task Order, if applicable) complete numbers (including task order or call number and contract line item(s)) and also modification number, if applicable. All relevant information to the invoice that the contract contains must be reflected on the invoice.

(4) Description (quantity, unit of measure, unit price, and extended price) of the supplies or services rendered (including hours incurred and billing rate, as applicable to the contract).

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