Sole_Source_Request_and_Determination_Form_Selectron_Tech..pdf

This is a 2020 Sole Source Request and Determination Form from the City of Gallup, New Mexico, involving Selectron Technologies, Inc. as the prospective contractor. The document outlines a sole source procurement for support and maintenance of a Selectron Relay Interactive Voice Response (IVR) system, specifically for the Sungard Public Sector NaviLine software that the City of Gallup currently utilizes. The contract term is from June 1, 2024, to March 31, 2025, with an annual managed services fee of $39,329, an annual call fee of $16,000, and an annual outbound call bundle. The total prospective contract amount is $15,000 before tax, with an estimated tax of $731.25.

The sole source justification is based on Selectron Technologies being the only Sungard Public Sector IVR provider with an interface to the City's current NaviLine software. The pricing is considered fair and consistent with previous years, reflecting an open market value. The procurement is unique because no other provider can offer maintenance for this proprietary software, and without the annual maintenance, the city's critical functioning sections cannot continue to operate. The document indicates that the sole source request will be posted for a 30-day period prior to award and purchase, in accordance with Section 13-1-126 NMSA 1978.