Sol_140P2126R0028.pdf

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HAFC HAFE OUTDOOR TACTILE MAPS
Solicitation number
140P2126R0028
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This is a Request for Quotation (RFQ) issued by the National Park Service for the design, fabrication, and installation of tactile maps at Harpers Ferry National Historical Park. Solicitation Number 140P2126R0028 is a small business set-aside under NAICS code 339999 (All Other Miscellaneous Manufacturing Services) with a 500-employee size standard. The acquisition is conducted under FAR Part 13 for commercial items, with one firm-fixed-price contract anticipated. The contracting officer is Sheila Spring at sheila_spring@ios.doi.gov. Questions are due by 10:00 AM ET on August 31, 2026, and proposals are due by 10:00 AM ET on September 17, 2026, submitted via email with subject line identifying the solicitation number and project name. Offerors must maintain active SAM registration with a Unique Entity Identifier at time of award.

The project scope includes planning, design, fabrication, and installation of two tactile maps at Harpers Ferry National Historical Park in West Virginia. One map, to be placed at the Visitor Center, will be solid bronze depicting the park's topography and the Potomac and Shenandoah Rivers. The second map, located in Lower Town, will focus on historic buildings and be cast in bronze-impregnated resin. The production budget is $75,000–$80,000, excluding labor and travel. The contract period of performance runs from September 30, 2026, to September 30, 2028, with primary installation due by September 15, 2027, punch list corrections by October 31, 2027, and all remaining work by November 15, 2027. The contractor must provide all labor, materials, equipment, and facilities necessary for the project, comply with NPS Programmatic Accessibility Guidelines, and incorporate universal design principles and audio description systems. Travel costs are reimbursed on a fixed-price basis in accordance with Federal Travel Regulations, with no overhead, profit, or G&A allowed on travel. The contractor must supply a one-year warranty covering workmanship and materials, a comprehensive maintenance manual with as-built drawings and photographs, and a maintenance kit with specialized tools and supplies.

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National Park Service – Harpers Ferry Center – Con Ops National Solicitation Number: 140P2126R0028 – Tactile Maps for Harpers Ferry National Historical Park

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation Number 140P2126R0028 is issued as a Request for Quotation (RFQ) constitutes the entire solicitation. Proposals and price quotations with detailed breakdown are being requested. This acquisition will be conducted pursuant to FAR Part 13. This solicitation document incorporates all mandatory commercial item provisions and clauses in effect through Federal Acquisition Circular 2026-01, effective March 13, 2026.

This is a set aside for small business concerns under the North American Industry Classification System (NAICS) 339999, All Other Miscellaneous Manufacturing Services with a related small business size standard of 500 employees.

REQUIREMENT: The contractor shall provide the National Park Service with all labor, materials, equipment and facilities necessary to provide tactile maps for Harpers Ferry National Historical Park.

Due to space limitations, the complete commercial item specifications are contained in Solicitation Number 140P2126R0028. Interested contractors should download this document. The National Park Service is not responsible for locating or securing any information that is not identified in the quotation. The government contemplates award of one best value, firm-fixed price contract resulting from this solicitation.

The following Federal Acquisition Regulation (FAR) clauses and provisions are applicable to this announcement and are available at www.acquisition.gov.

52.212-1 Instructions to Offerors-Commercial Items; 52.212-2 Evaluation-Commercial Items;

52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services; 52.212-4 Contract Terms and Conditions Commercial Items; 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Products and Commercial Services; 52.232-33 Payment by Electronic Funds Transfer-Central Contractor Registration; 52.233-1 Disputes in Solicitations and Contracts; 52.233-4 Applicable Law for Breach of Contract Claim; and 52.245-1 Government Property.

• Questions are due via email by 10:00 AM ED on August 31, 2026. Questions submitted using any other method will not be entertained. All questions concerning this request for proposal should be referred to Sheila Spring, Contracting Officer via email at sheila_spring@ios.doi.gov. Offerors who contact anyone outside of the Office of Acquisition Management regarding this requirement may automatically be excluded from competition.

• Proposals are due via email by 10:00 AM ED on September 17, 2026 to sheila_spring@ios.doi.gov with the subject line clearly identifying “Solicitation Number 140P2126R0028 – Tactile Maps for Harpers Ferry National Historical Park”. Offers by telephone, transmitted via facsimile (fax), or submitted using any other method will not be accepted.

mailto:heila_spring@ios.doi.gov mailto:sheila_spring@ios.doi.gov

SYSTEM FOR AWARD MANAGEMENT: Offerors shall be required to have a Unique Entity Identifier (UEI) number and an active registration in SAM, System for Award Management (www.sam.gov) at the time of award; and Online Representations and Certifications at the SAM Website, and shall be considered a small business for the size standard associated with the NAICS code.

System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations, including 52.223-22, Public Disclosure of Greenhouse Gas Emissions and Reduction Goals—Representation, and paragraph (t) of 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services. Agencies will not consider or use these representations. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM."

http://www.sam.gov/

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3.AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

. YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4.

FAR 52.212-3 AND 52.212-5 ARE ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED.

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

DATED.

OFFER

ADDENDA

ADDENDA

140P2126R0028

See Schedule See Schedule

NPS, WASO - WCP Contracting P.O.Box 25287 MS WCP Denver CO 80225

09/17/2026 1000 ED

0044049321

Sheila Spring 3045356239

PWA

PHF

Sheila Spring

339999

08/17/2026

0011283480

ADMINISTERED BY:

DOI, NPS, HFC - Acquisition Managem

67 Mather Place

IDC Building

Harpers Ferry WV 25425 US

DELIVER TO:

Continued...

STOCK RECORD (S/R)

STANDARD FORM 1449 (REV. 11/2021) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

ACCEPTED,

NPS, Harpers Ferry Center

IDC Building, 67 Mather Place

Harpers Ferry WV 25425 US

Harpers Ferry National Historical Park

The contractor shall provide all services including labor, materials, facilities, and travel necessary to plan, design, fabricate, transport to site, and install all elements in accordance with the specifications as detailed in this contract and its attachments.

00010 HAFC HAFE Outdoor Tactile Maps Contract

Product/Service Code: M1PB

Product/Service Description: OPERATION OF

EXHIBIT

DESIGN (NON-BUILDING)

Period of Performance: 09/30/2026 to

09/30/2028

00020 HAFC HAFE Outdoor Tactile Maps Travel

Product/Service Code: M1PB

Product/Service Description: OPERATION OF

EXHIBIT

DESIGN (NON-BUILDING)

Period of Performance: 09/30/2026 to

09/30/2028

Solicitation Number 140P2126R0028

PLANNING, DESIGN, FABRICATION AND INSTALLATION

HARPERS FERRY NATIONAL HISTORICAL PARK

1. PROJECT BACKGROUND

Harpers Ferry National Historical Park (HAFE) is headquartered in Harpers Ferry, West Virginia, with the park’s land extending into the neighboring states of Virginia and Maryland. HAFE receives over 500,000 visitors annually and is a destination for a wide variety of visitors from history buffs and hikers to families and school groups.

This contract is focused on expanding HAFE’s accessibility offerings by developing two tactile maps to help orient visitors to the park, and to allow visitors who are unable to see the site to understand its physical makeup. Topography is central to HAFE’s story and interpretive themes, and these maps will be invaluable to all visitors, regardless of their abilities. One map, located at the Visitor Center, will depict the topography of the park, highlighting the Potomac and Shenandoah Rivers cutting through the mountains to form the point where the town of Harpers Ferry sits. The second will be located in the Lower Town district of the park and will be more focused on the park’s historic buildings in that area (although topography will still be a factor in this more detailed map).

2. GENERAL REQUIREMENTS

The project shall be the planning, design, fabrication, and installation of new tactile features at Harpers Ferry National Historical Park (HAFE) in Harpers Ferry, West Virginia. The project includes coordination with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Harpers Ferry Center (HFC), and park staff.

The contractor shall provide all services including labor, materials, facilities, and travel necessary to plan, design, fabricate, transport to site, and install all elements in accordance with the specifications as detailed in this contract and its attachments. Work shall include the planning, design, fabrication, and installation of two interpretive tactile elements and supporting structures. One map will be made of solid bronze, while the other shall be cast in solid bronze impregnated resin. The map at the Visitor Center may be attached to the brick plaza, while the one in Lower Town cannot be set into the ground due to historical resource restrictions. Work shall also include comprehensive research for obtaining all necessary reference information and materials to design, specify, and provide comprehensive reference material for all the models required in this contract. Work requires coordination, through the Contracting Officer’s Representative (COR), with staff at the park to coordinate the design/build effort with any necessary building infrastructure improvements.

All work under this contract shall be performed in accordance with the terms herein, including all attachments. The government shall furnish, as appropriate, required data, materials, and access to project information necessary to perform the production of work as required.

2.1. Point of Contact

The contractor’s Project Manager (PM) shall be the primary point of contact between the contractor and COR. The contractor’s PM shall have full authority to act for the contractor on all matters relating to this contract, and shall perform the following work:

1. Be available to take or respond to telephone calls or electronic mail messages during normal hours of operation (8:30 am–5:00 pm local time).

2. Establish office procedures to ensure that messages are relayed to the Project Manager when out of the office or because of time zone differences.

3. Respond to emergency messages from the COR on the same day they are received.

All non-urgent messages from the COR shall be responded to in no more than two (2) business days.

2.2. Quality Control

The Contractor shall provide quality control to ensure that all elements of project work meet the requirements of the Contract specifications and that all modifications are implemented. The Project Manager shall provide routine inspections of in-house and subcontracted work to ensure it meets Contract specifications and shall oversee the quality of work produced and implemented at all phases of the project. Any work found not acceptable or compliant with the specifications shall be corrected prior to inspection or review by the COR. The Contractor shall oversee all work during installation to ensure that it adheres to Contract specifications and schedule for completion. Ensure that all work not acceptable or compliant with the specifications is corrected prior to inspection or review by the COR.

2.3. Government Furnished Property

If government-furnished material is provided during the course of the contract, the contractor shall receive, inspect, and inventory all government-furnished materials and ensure that this material is forwarded to the appropriate unit or person within the contractor’s organization for use in the project. The Project Manager shall notify the COR via email within seven (7) days after receipt if government-furnished materials are not satisfactory for their intended purpose. The Project Manager shall notify the COR via email as soon as possible, but no later than three (3) business days, if government- furnished materials are lost or damaged while in the contractor’s possession. The contractor shall be responsible for the security and protection of government-furnished property or materials in connection with this contract. Following acceptance of all work by the government, the contractor shall return to the COR all government-furnished property.

2.4. Schedule

The contractor shall schedule, coordinate, oversee, and manage work produced and installed under this contract. Track work progress to ensure that the project is completed according to the schedule. Coordinate and confirm the dates for all submittals and meetings with the COR.

2.4.1 Status Reports

Provide a monthly status report to the COR that includes the status of the project, issues that affect the schedule and budget, and an updated schedule based on the information at hand.

2.4.2 Project Schedule

The contractor shall produce a detailed, complete project schedule listing all required submittals and their review times. The project schedule shall also include site visits, shop inspections, installation activities, and closeout submittals.

The contractor shall submit a preliminary project schedule to the COR for review and approval seven (7) working days prior to the post award meeting. The contractor shall update the approved schedule and resubmit to the COR three (3) working days prior to every project status meeting for the life of the project.

2.4.3 Installation Schedule

The contractor shall coordinate and confirm dates with the COR for shipment, delivery, and installation at the site.

2.5. Meetings, Travel, and Presentations

Meet with the CO, COR, and park staff as specified below. The contractor shall document all issues discussed and decisions made relative to the project. The contractor shall prepare and distribute to the COR a trip report or meeting minutes of all telephone conversations, site visits, in-person meetings, or other discussions related to the project.

Meeting Purpose Location or Type

Required Contractor Attendees Duration/ Days on site

Project coordination, planning, comment discussion and reconciliation

Conference Call or Virtual

Project Manager, Designer Bi-weekly, 1-hour meetings

(or as needed)

Post-award meeting and Pre-design

At Park Project Manager, Designer One, 8-hour day

Schematic Design 1 Virtual Meeting

Project Manager, Designer One, 2-hour meeting

Design Development 1 and Accessibility Workshop

At Park Project Manager, Designer, and Accessibility SME

One, 8-hour day

Design Development 2 Virtual Meeting

Project Manager and Designer One, 2-hour meeting

Production Design 1 Virtual Meeting

Project Manager, Designer One, 2-hour meeting

Production Support Meetings

Conference Call or Virtual

Project Manager, Designer Six, 1-hour meetings

Primary Installation At Park Project Manager, Installation Crew

(TBD)

One, 8-hour day

Audio Description Installation

At Park Project Manager, Audio Describer One, 4-hour day

2.6. Submittals

At any point in the planning and design process the COR may require informal submittals of the contractor’s work-in-progress to document status and level of production of the project.

The contractor shall coordinate all submittals and review them for legibility, accuracy, completeness, and compliance with contract requirements. Forward all submittals to the COR for review and acceptance. Receive all reviewed submittals and take appropriate action according to the acceptance or rejection by the COR, as follows:

2.6.1 Acceptance and Rejections

1. Accepted Submittals – The contractor shall ensure that all changes, revisions, or additions required by review comments are addressed and incorporated into future submittals.

2. Rejected Submittals - When submittals are rejected, the COR will notify the contractor, in writing, identifying the reasons for rejection. The contractor shall ensure that the submittal is completed and/or revised as required and resubmitted within the time scheduled by the COR. Reasons for rejection include:

• Incomplete Submittals – Acceptance of the submittal is delayed because required elements are missing. The contractor shall submit all missing elements.

• Unacceptable Submittals – The submittal is rejected due to poor quality of work or work that does not otherwise meet the established project goals.

The contractor shall submit new material.

2.6.2. Submittal Format

1. One (1) electronic PDF copy of each document submittal is required.

2. Two (2) copies of graphic prints and material samples are required.

3. One (1) physical sample of models, mock-ups, and prototypes is required.

4. Submittals shall be sent via overnight delivery service unless otherwise specified in the scope of work below.

5. Both printed and electronic submittals shall be delivered seven (7) calendar days prior to scheduled presentation of material.

6. Any Microsoft Office submittals shall be provided in an accessible 508-compliant format.

2.6.3. Transmittal Sheet

The contractor shall include a transmittal in the form of a printed letter, PDF document, e-mail, or fax cover sheet along with all samples, proofs, prints, reports, digital files, digital images, and multimedia files, sent from the contractor to the COR. This includes all copies sent to the park or other copied recipients.

The transmittal shall include the following information:

• "From" (Contractor's name and contact information);

• "To" (COR's name);

• Date submittal was shipped;

• Project name and park name;

• Itemized list of contents; and

• List of copied recipients who received the same submittals.

2.7. Accessibility

Tactiles planned, designed, and fabricated for the National Park Service shall follow the latest published version of Attachment B, Programmatic Accessibility Guidelines for National Park Service Interpretive Media. These Guidelines are a combination of best practices, NPS and Department of the Interior directives, and federal laws. Federal laws include the Architectural Barriers Act, Sections 504 and 508 of the Rehabilitation Act as amended, and the 21st Century Communications and Video Accessibility Act. The contractor shall be aware of and pursue principles of universal design throughout all phases of the design build process. Universally designed tactiles and environments can be accessed, understood, utilized and appreciated to the greatest extent possible by all users regardless of ability. Universal designs reflect not only accommodations to select groups, but approaches that are broadly inclusive and integrated into a larger whole to the benefit of all users. Principles of Universal design are detailed in Appendix C of Attachment B, Programmatic Accessibility Guidelines for National Park Service Interpretive Media.

Accessibility requirements for visitors with specific disabilities shall be addressed within the designed and built tactiles. If design decisions pose particular challenges to accessibility, such as artifacts or objects behind glass, additional attention shall be paid to a full description of the accessibility solutions. Refer to Attachment B, Programmatic Accessibility Guidelines for National Park Service Interpretive Media for requirements addressed under specific disabilities, and Attachment C, Tactile Experiences.

2.7.1 Accessibility Workshops

An accessibility workshop during Design Development 1 to test features including tactile models and graphics. The contractor shall hire at least one professional consumer consultant as key personnel to participate in the workshop and provide testing and feedback. This contract includes an accessibility workshop incorporated into the DD1 phase, following the guidance below:

2.7.2.2 Developmental Testing Workshop

The consumer consultant shall participate in mid-stream Design Development to review the proposed programmatically accessible tactile interactives, elements, or techniques. Developmental testing workshops are typically in-person, and may include low-cost mock-ups of accessible elements and approaches for testing in person and within the physical space.

The consultant shall provide a report within two (2) weeks of the workshop which shall recommend any refinements or corrective actions necessary for the designed elements to improve their accessible efficacy in accordance with the testing.

The contractor shall incorporate into the subsequent deliverable the refinements or corrections within the parameters of the project budget.

2.8 Design Parameters

The contractor shall plan and design tactiles for HAFE in accordance with the project attachments, in close consultation with the COR and project subject matter experts, and the following:

2.8.1 Space Allocation

The contractor shall comprehensively evaluate the relevant spaces and pursue alternatives with the goals of maximizing accessibility and allowing for optimal visitor flow.

The planning and design under this contract covers two custom tactiles and their associated furniture. HAFE has identified approximate size and placement for the elements, but the contractor shall provide expertise on sizing and optimal egress.

2.8.2 Themes

The contractor shall design tactile elements that highlight the key features of the site as identified by park staff. As the interpretive focus is purely on accessibility and physical engagement, this project will not be engaging with the park’s theme documents to any great extent. For additional context on the park, please see Attachment E: HAFE Foundation Document.

2.8.3 Production Budget

For this project, the contractor shall design to a Production Budget between $75,000–$80,000.

1. The Production Budget shall include:

a. All costs for purchasing, fabricating, transporting, and installing all tactile elements as specified in Attachment A: Exhibit Planning, Design, and Fabrication Specifications and its references.

b. Related fabrication costs: project management, shop drawings, samples, packing, shipping, and project closeout.

c. Production or acquisition of all custom topographic maps.

d. Production of the Audio Description program, including script development and hardware purchase and installation.

3. DESCRIPTION OF SERVICES

3.1 PLANNING, DESIGN, FABRICATION AND SERVICES

The contractor shall provide all technical, professional, non-personal services, including all labor, materials, equipment, supplies, facilities, travel, management, and supervision necessary to provide planning, design, fabrication, and installation for HAFE.

Phases and types of work shall include:

A. Planning and Design including:

• Schematic Design 1

• Design Development 1

• Design Development 2

• Production Design

• Production Support

B. Fabrication including:

• Pre-Fabrication

• Fabrication

• Shop Inspections

• Installation

• Punch List

• Audio Description

• Closeout

C. Tasks for the finished tactiles shall incorporate the general and specific tasks as identified in Attachment A, National Park Service Planning, Design, Fabrication Specifications, as well as all applicable attachments and the terms and conditions set forth herein.

3.2 Specifications

The contractor shall perform all services required hereunder in accordance with this Statement of Work (SOW) and all attachments.

3.3 Design Considerations

In planning, designing, and fabricating tactiles for HAFE, the contractor shall take into account as essential design considerations the following:

• life safety;

• barrier-free design;

• accessibility/universal and programmatically accessible design;

• sustainability;

• security provisions;

• integration and compliance with existing architecture where relevant;

• functionality, maintenance, durability, and other lifecycle requirements

3.4 Codes and Standards

All tactiles shall be designed in accordance with applicable codes, standards, design parameters or regulations noted in this or other sections of this contract, and in the location in which the tactiles shall be installed. In case of conflict between codes, standards, or regulations, the most stringent requirement shall apply.

3.4.1 Reference to standard specifications of any technical society, organization, or association, or to codes, manuals, or regulations of Federal or local authorities shall mean the latest standard, code manual, regulation, specification, or tentative specification adopted and published at least thirty (30) days prior to submittal of proposals, unless specifically stated otherwise.

3.4.2 Any code, standard, regulation, or specification listed below, in the attachments or otherwise referenced herein, that references the “authority having jurisdiction”, “local authority”, or “governmental authority” shall be interpreted to refer to the Contracting Officer as being this authority for purposes of interpreting/clarifying codes, standards, regulations, and specifications.

3.4.3 Design shall comply with accessibility requirements of Attachment 3, Programmatic Accessibility Guidelines for National Park Service Interpretive Media.

3.5 Post-award Conference Call

Upon award, the contractor shall participate in a project kick-off conference call to review contracting requirements and procedures with the project CO and COR.

3.6 Pre-Design

Work in this phase focuses on preparing a solid foundation for all work that follows, ensuring that the project is logically structured, and its goals are understood and realistically attainable within the budget, schedule, and other specified parameters.

The contractor shall:

1. Review government furnished materials including all contract attachments.

2. The Project Manager and Designer shall travel to HAFE in Harpers Ferry, WV for the post-award meeting and planning workshop. The meeting shall consist of one 8-hour day and the contractor shall complete the following work:

a. Orientation to park experience

b. Identify and document media and object resources at park

c. Orientation to and documentation of landscape and historic street scene

d. Conduct Planning Workshop, including:

• Analyze space and propose recommendations

• Review and/or develop design criteria

e. Review and/or develop themes, goals, and objectives, including:

• Define target audience

• Define the desired visitor experience

• Document results of workshop

3. Identify sources for existing media resources and develop Resource Package Abstract.

4. Develop Project Brief, including:

a. Current overview of project, including updated information and understandings

b. Identification and analysis of all project goals in terms of their effect on the development and successful completion of the tactile.

c. Analysis of the project budget, including review and/or development of a Class C Production Estimate

d. Analysis of the project schedule, and all other known parameters on the development and successful completion of the project.

e. Approach and solutions to programmatic accessibility including barrier-free design, as well as physical, experience-based, and content-based accessibility that are specific to the needs of this project.

3.7 Schematic Design

After establishing project goals and parameters during Pre-Design, the Schematic Design phase will be a deliverable to explore targeted options for boundaries/scale of the tactile maps, level of detail, and other stylistic decisions.

3.7.1 Schematic Design

During this phase, the contractor shall:

1. Conduct Content Research, including:

a. Survey repositories of relevant resources

b. Develop Resource Package Level 1

2. Develop Schematic Design 1, including three (3) schematic design alternatives:

a. A minimum of three (3) preliminary sketch for each alternative that communicates the overall design intent visual, spatial, and physical character of the design approach, and proposed visitor experience. The purpose of these preliminary sketches is to explore and present design alternatives in an expressive and informative manner that can facilitate review and discussion. For the purpose of this TO, these alternatives will explore different approaches to map shape, scale, boundaries, labeling, and style of supporting structures.

b. A project-specific narrative describing proposed preliminary Universal Design and programmatic accessibility approaches, including barrier-free design, as well as physical, experience-based, and content-based accessibility, and proposed approach for audio description.

c. Class B Production Cost Estimate and life-cycle cost estimates for each alternative.

3. Present Schematic Design / Conduct Design Charette

a. The meeting shall consist of one (1), 2-hour meeting. The Project Manager and Designer shall attend to present and discuss the alternatives with the park staff and COR/HFC.

3.8 Design Development

Work in this phase is organized into two (2) sub-phases: Design Development 1 (DD1) and Design Development 2 (DD2). Design Development 1 builds on the plan approved in the Schematic Design phase. Its emphasis is on confirming all major elements of the design and includes continued content planning. Design Development 2 refines the design selected from the Pre-Design phase and advanced during Design Development 1.

3.8.1. Design Development 1

During this phase the contractor shall:

1. Develop and submit the following:

a. Perspective view renderings that communicate design intent of each Scene and Content Group.

b. Design Drawings that shall serve as the basis for Production Design drawings in later phases.

c. Text Level 1, consisting of recommended labels applied to models and map.

d. Preliminary material, finish, and color selections.

e. Content Specialties Reference Package – a first draft including an entry for any element that requires detailed subject matter, creative, technical, and/or artistic input. Refer to Attachment A, Exhibit Planning, Design, and Fabrication Specifications – Section 16, Content Specialties for typical categories of elements included in this Reference Package.

f. Revised Audio Description Production Plan, to include proposed audio description trigger types, trigger locations, and Table of Contents main menu selections.

g. Preliminary Content Management Database including entries for the following:

• CE - Custom elements, including any non-accessioned objects

h. Accessibility Narrative detailing opportunities for Universal Design, and physical and programmatic accessibility.

i. Updated Class B Production Cost Estimate and life-cycle cost estimate.

j. Fabricator-provided preliminary Constructability Report indexed to the Class B Production Cost Estimate, consisting of a narrative description of the design that:

• Evaluates the durability and feasibility of proposed/anticipated fabrication techniques and material selections.

• Identifies any improvements to the physical design that may reduce construction costs (ie, value engineering)

• Identifies any maintenance issues

• Identifies any overly complex designs that may require complex production and installation requirements.

2. Present Design Development 1 as follows:

a. The Project Manager, Designer, and Accessibility SME shall facilitate an 8-hour onsite meeting to present Design Development 1.

b. During the Design Development 1 meeting, the Accessibility SME shall facilitate review and testing of the design, including of low-cost mock-ups of no more than five (5) programmatically accessible elements which shall be identified in advance by the COR. These may be sections of the model which are of particular interest if a full sample of the model(s) is not a viable option. The contractor shall provide a written report documenting the outcomes of testing and providing recommendations for alterations to enhance programmatic accessibility. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

3.8.2. Design Development 2

During this phase the contractor shall:

1. Develop and submit the following:

a. Design Drawings, to include:

• Design drawings for custom elements and structures

• Floorplans and elevations of site and existing conditions.

• Plan and elevation views of each Scene/Content Group, showing structures and all interpretive content with Content Management identification key numbers, and proposed colors, materials, and finishes.

• Proposed fabrication details, methods, or performance specifications for unusual structures.

b. Content Management Database to include the following reports:

• Comprehensive Plan

• CE - Custom Elements Schedules

• CE - Custom Elements Facsimile Sheets

c. Text Level 3, consisting of updated labels applied to models and map.

d. Content Specialties Reference Package – a first draft including an entry for any element that requires detailed subject matter, creative, technical, and/or artistic input. Refer to Attachment A, Exhibit Planning, Design, and Fabrication Specifications – Section 16, Content Specialties for typical categories of elements included in this Reference Package.

e. Material, finish, and color samples.

f. Updated Accessibility Narrative with revised solutions for Universal Design and physical and programmatic accessibility.

This narrative shall be informed by and contain recommendations from the contractor’s Accessibility SME.

g. Final Constructability Report, identifying all structures.

h. Updated Class B Production Cost Estimate and life-cycle cost estimate.

2. Present Design Development 2 including a walkthrough or digital model of the tactile that conveys the overall physical space in three dimensions and placement of accessible labels.

3. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

3.9 Production Design and Transition to Fabrication

Work in this phase begins the major transition of work from planning and design into fabrication. Production Design includes completion of all outstanding design and content development tasks, and the start of Pre-Fabrication tasks.

3.9.1 Design and Content Development Tasks

During this phase the contractor shall:

1. Develop and submit the following:

a. Design Drawings to include:

• Plan and elevation views of each tactile installation, showing structures and all custom elements with Content Management identification key numbers, and proposed colors, materials, and finishes.

• Proposed fabrication details, methods, or performance specifications for unusual structures.

b. Content Management Database to include the following reports:

• Comprehensive Plan

• CE – Custom Elements Schedules

• CE – Custom Elements Facsimile Sheets

c. Content Specialties Reference Package.

2. Present Production Design as follows:

a. The contractor shall facilitate a 2-hour virtual meeting and conference call with screen-sharing capacity to present Production Design 1.

b. The Project Manager and Designer shall attend.

c. The contractor shall be responsible for purchasing the licenses required to host the online meeting.

3. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

4. Make all changes requested by the COR to the final PD1 - Design and Content Development package. The final package shall include all production-ready graphics and materials.

3.9.2. Pre-Fabrication Tasks

During Production Design, the fabricator shall begin work on Pre- Fabrication tasks, based on the DD2 Design Drawings and Content Specialties Reference Package.

During this phase the contractor shall:

1. Assess updates to the building or installation site, as needed:

a. The meeting shall consist of one, 2-hour call. The Project Manager, Designer, and Fabricator shall attend.

b. Conduct general project mid-process review, including inspection of the design drawings, building construction documents, and fabrication and installation work requirements.

2. Prepare and submit an Production Plan, as follows:

a. Establish key project milestones and timeframes for review of content specialties, structures, and graphics for 25%, 40%, 80%, and 95% completion.

b. At each milestone, the contractor shall provide a revised production plan that reflects the current status of production.

c. The Production Plan shall include the AV Production Plan, based on the PD Electronic Programs Report.

d. Content Specialties Reference Package – including an entry for any element that requires detailed subject matter, creative, technical, and/or artistic input. Refer to Attachment A, Exhibit Planning, Design, and Fabrication Specifications – Section 16, Content Specialties for typical categories of elements included in this Reference Package.

3. Provide field-verified Fabrication Shop Drawings, based on design intent and details of the DD2 Design Drawings, and in accordance with the following requirements:

a. Modifications. The general design requirements developed during previous phases of work are intended to establish basic dimensions of units or modules, profiles, and sight lines of members. Within these limitations, the contractor shall be responsible for any modifications or additions as required to meet accessibility, durability, and safety standards as outlined in Attachment A, Exhibit Planning, Design, and Fabrication Specifications. The contractor shall submit proposed modifications to the COR for review and approval prior to implementing changes. The contractor shall maintain the visual design concept and operational features as shown, including members’ sizes, profiles, and alignment of components.

4. Provide two (2) physical copies of Material Sample Boards.

3.10 Production Support

Work in this phase includes creative and technical support during fabrication of the project. During fabrication, the contractor’s Project Manager and Designer shall provide input and clarify questions regarding the production of the final Production Design 2 package. The contractor’s Project Manager and Designer shall participate in production reviews, which include the following:

A. Travel to the Preliminary Shop Inspection at the fabricator’s facility B. Review of shop drawings by the designer prior to submittal to the COR C. Participation in production conference calls.

3.11 Production

Work in this phase shall include production of all elements in accordance with the final design intent as described in the corrected Production Design 2 submittals. Work in this phase is organized into two (2) sub-phases: Pre- Fabrication Submittals and Fabrication. Pre- Fabrication includes the development of project documents that must be approved before production can occur. Fabrication includes all tasks required to complete the production of elements.

3.11.1 Materials

All raw and pre-processed materials shall be free of defects including infestations, and contaminants inconsistent with manufactures specifications and standards.

3.11.2 Content Specialties

Content Specialties under this contract may include any of the Content Specialties listed below. When a Content Specialty is specified in the design, the contractor shall follow the production process for that Content Specialty as described below. If a Content Specialty specified in the design is not included in the following list, the contractor shall propose the production process to the COR for review and approval.

1. Architectural and Other Cultural History Models. The production process for architectural and cultural history models shall be as follows:

a. Refer to the PD1 Content Specialties Reference Package for design intent, purpose, style, and other production details.

b. Submit a rough pencil sketch of the model in the approved style, in accordance with the PD1 Content Specialties Reference Package, for review and approval.

c. Submit a more refined sketch that shall incorporate all corrections, changes, modifications, or deficiencies identified by the COR.

d. Submit a revision that shall incorporate any additional corrections, changes, modifications, or deficiencies identified by the COR.

e. Submit one (1) positive or other 3D draft of the model. Model samples shall be adequately sized to provide review of materials, colors, and finishes; and shall incorporate all corrections, changes, modifications, or deficiencies identified by the COR during iterative review of the sketches.

f. Submit the final model that shall incorporate all corrections, changes, modifications, or deficiencies identified by the COR.

2. Maps and Topographic Models. The production process for maps and topographic relief models shall be as follows:

a. Refer to the PD1 Content Specialties Reference Package for design intent, purpose, style, and other production details

b. Submit one (1) full-sized paper proof of the tactile map. The proof shall include geologic and topographical features, where appropriate, and any specified labels.

c. Submit three (3) foam mock-ups of a minimum 12”x12” section of the map, including a difference vertical exaggeration on each sample.

d. Submit one (1) 12”x12” painted sample of the map that depicts an actual 12”x12” segment of the map

e. Submit a minimum of five (5) photographs of work-in-progress as the topographic map or model is in production, prior to clear-coat or final finish application

f. Submit the final tactile map that shall incorporate all corrections, changes, and modifications identified by the COR in the previous map samples.

3.11.3 Mock-ups and Prototypes

Mock-ups refer to working models that are fabricated simply, quickly, and at minimal cost in order to test a concept. They are full-scale representations of portions of the tactile for the purpose of review, testing, and evaluation. Mock-ups are for review only and shall not be incorporated into the final tactile.

Prototypes are more refined than mock-ups, and closer to the final product in material, fabrication, and operation. Prototypes are portions of the tactile that has a particular need to be reviewed and tested prior to fabrication of more elements of the same design.

The contractor shall provide the following:

1. Mock-ups: During planning and design, the COR may determine the need for mock-ups, and they shall be incorporated into the Production Budget. The contractor shall submit mock-ups to the COR for testing, review, and approval. Mock-ups that are approved, or approved with comments, shall be fabricated in final materials or finishes, and shall incorporate all corrections, changes, and modifications identified by the COR. Mock-ups that are found to be deficient, shall be revised and resubmitted for testing, review, and approval.

2. Prototypes: During planning and design, the COR may determine the need for prototypes, and they shall be incorporated into the Production Budget. Prior to the Preliminary Shop Inspection, the contractor shall provide the COR a report, with photo documentation, of the performance of the prototypes. All prototypes shall be available at the Preliminary Shop Inspection for review and testing.

All prototypes shall be corrected in accordance with the review and approval by the COR before being incorporated into the final tactile.

3.11.4 Tactiles

The Contractor shall provide adequate personnel and facilities to fabricate all tactiles as required under this Contract. The inherent quality (including of the materials used) shall be the responsibility of the

Contractor. The Contractor’s project manager shall ensure the safety of staff and the quality of fabricated elements and shall facilitate reviews of work throughout fabrication.

All tactiles shall adhere to the highest safety, environmental, and quality standards set under the law, and in accordance with Attachment A, National Park Service Exhibit Planning, Design, and Fabrication Specifications.

All finishes, and particularly high-touch surfaces, shall be finishes than can be cleaned and sanitized with an alcohol-based cleaning solution. In additional, finishes shall be durable enough to withstand thousands of uses by visitors.

3.11.5 Audio Description

Audio description shall include all elements. Elements include text, graphics, tactiles, interactives, scenic elements, electronic programs (audio and video), and navigational instruction.

During Fabrication, the contractor shall provide the Audio Description draft script based on approved Table of Contents which shall be available for testing during Installation.

3.12 Installation

Elements shall be delivered to the installation site in as complete a state as possible to minimize the amount of on-site work to be done.

Work in this phase shall include installation of all elements on site, and installation of all audio description equipment. Work is organized into the following sub-phases: Primary Installation, Installation Punch List, and Audio Description Installation.

3.14.1 Primary Installation

Installation shall be scheduled in consultation with the COR.

The contractor shall perform the following work:

1. Crate and ship elements to the installation site

2. Travel to HAFE, Harpers Ferry, WV with the installation crew.

3. Install elements in accordance with the design intent, the approved shop drawings, approved revisions and modifications made during Fabrication, and in consultation with the COR.

4. Clean worksite of all debris and dust.

5. Test and verify audio description draft script against installed tactiles and install audio description trigger hardware.

6. Conduct a walk-through inspection of completed and installed tactiles and provide operational training to park staff.

7. Supply a draft Maintenance Manual.

8. Provide the park with a maintenance kit containing specialized keys, tools, and maintenance supplies required for access to and upkeep of the tactiles as installed.

9. Photograph the completed tactiles. Photographs are used as record in the final Maintenance Manual, as well as for NPS and contractor portfolios of completed work; therefore, photographs shall be high enough quality to read well in print.

3.14.2 Installation Punch List

To the greatest extent possible, the contractor shall complete punch list items while on site for Primary Installation. If punch list items cannot be completed during the Primary Installation phase during which they are scheduled to be completed, an additional trip to the installation site shall be required.

1. Prepare and submit an installation punch list to the COR.

2. After each phase of installation, and prior to acceptance, if deficiencies or corrections are noticed in the tactiles, the contractor shall be required to return to HAFE, Harpers Ferry, WV installation site and complete or correct punch list items at no cost to the government.

3.14.3 Audio Description Installation

Initial testing of the audio description script and placement of the audio description triggers shall occur during Primary Installation. The contractor shall provide the following work after Primary Installation:

1. Provide audio description script revisions based on draft script review during Installation. Multiple submissions may be required until approved by the COR.

2. Convert final script to text format and remove any special characters.

3. Input final, approved script into audio description Spreadsheets 1, 2, and 3. Spreadsheet samples shall be provided by the COR.

4. Following COR verification, download the app and perform testing.

5. Travel to HAFE, Harpers Ferry, WV installation site.

6. Install, test, and demonstrate the audio description content and system to be fully functional. Hardware, software, listening equipment, and accessories shall be in accordance with Attachment A, Exhibit Planning, Design, and Fabrication Specifications, Chapter 31, Audio Description and Attachment D, Descriptive Exhibit Tour Installation and Equipment Guide.

3.15 Closeout

Work in this phase shall include the preparation and organization of all final materials and documentation.

3.15.1 Maintenance Manual

Prepare the Maintenance Manual, including the following:

1. Contract information.

2. Product list and catalog cuts.

3. Warranties.

4. Color and finish samples.

5. As-built plan and drawings including electronic data files in the original or source format, of all production media, such as 3D Model data used for tactiles.

6. Instructions for maintenance (cleaning, repair, and handling) of tactiles.

7. Instructions for operation…

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