Sol_140P2121R0014.pdf

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Solicitation Number 140P1121R0014 is issued as a Request for Proposal (RFP) constitutes the entire solicitation. Proposals and price quotations with detailed breakdown are being requested. This acquisition will be conducted pursuant to FAR Part 13. This solicitation document incorporates all mandatory commercial item provisions and clauses in effect through Federal Acquisition Circular 2021-03, effective March 10, 2021. This is a small business set-aside. The North American Industry Classification System (NAICS) code is 337212, Custom Architectural Woodwork and Millwork Manufacturing, and the related small business size standard is 500 employees.

The government anticipates award of one (1) best value, firm-fixed price contract.

REQUIREMENT: The contractor shall provide all services including labor, materials, facilities, and travel necessary to detail, fabricate, transport to the site, and install all exhibit and lighting elements for Hawai’i Volcanoes National Park, in accordance with the specifications as detailed in this solicitation and its attachments.

Due to space limitations, the complete commercial item specifications are contained in Solicitation Number 140P1121R0014. Interested contractors should download this document. The National Park Service is not responsible for locating or securing any information that is not identified in the quotation.

The following Federal Acquisition Regulation (FAR) clauses and provisions are applicable to this announcement and are available at www.acquisition.gov.

52.212-1 Instructions to Offerors-Commercial Items; 52.212-2 Evaluation-Commercial Items;

52.212-3 Offeror Representations and Certifications-Commercial Items; 52.212-4 Contract Terms and Conditions-Commercial Items; 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Items; 52.232-33 Payment by Electronic Funds Transfer-Central Contractor Registration; 52.233-1 Disputes in Solicitations and Contracts; 52.233-4 Applicable Law for Breach of Contract Claim; and 52.245-1 Government Property.

Questions shall be sent via email to sheila_spring@nps.gov by 10:00am ET May 21, 2021. Questions submitted using any other method will not be entertained. The Point of Contact for this requirement is Sheila Spring, Contracting Officer. Offerors who contact anyone outside of the Office of Acquisition Management regarding this requirement, may automatically be excluded from competition.

All quotation information shall be submitted for receipt no later than 10:00 am ET on June 16, 2021.

Offerors are hereby notified that if your quotation is not received by the date/time and at the location specified in this announcement, that it will be considered late. The quote shall be submitted electronically via email to sheila_spring@nps.gov with the Subject line clearly identifying “Solicitation Number 140P1121R0014 – Exhibit Design/Fabrication Services for Hawai’i Volcanoes National Park.” Offers by telephone, transmitted via facsimile (fax), or submitted using any other method will not be accepted.

All contractors must be registered in www.SAM.gov to be considered eligible for award.

http://www.sam.gov/

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

PHF

Harpers Ferry WV 25425 IDC Building 67 Mather Place DOI, NPS, HFC - Acquisition Managem

CODE 16. ADMINISTERED BYCODE

X

X

X

337212

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED ORPWA

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

06/16/2021 1000 ES

05/10/2021

3045356239Sheila Spring (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

140P2121R0014

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 95 0040528347OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

Multiple Destinations

15. DELIVER TO

Denver CO 80225 P.O.Box 25287 MS WCP

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

NPS, WASO - WCP Contracting

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

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UNIT

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SCHEDULE OF SUPPLIES/SERVICES

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ITEM NO.

This is a combined synopsis/solicitation for commercial items prepared in accordance with Subpart 12.6, as supplemented with additional information in this notice.

The contractor shall provide all services including labor, materials, facilities, and travel necessary to detail, fabricate, transport to the site, and install all exhibit and lighting elements for Hawai'i Volcanoes National Park, in accordance with the specifications as detailed in

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

Sheila Spring

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

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ITEM NO.

this solicitation and its attachments.

Legacy Doc #: NPS

00010 HAVO_EXHIBIT DESIGN/FABRICATION

Product/Service Code: M1PB

Product/Service Description: OPERATION OF EXHIBIT

DESIGN (NON-BUILDING)

Requisition No: 0040528347

Delivery: 03/01/2025

Period of Performance: 08/01/2021 to 03/01/2025

00020 HAVO_EXHIBIT DESIGN/FABRICATION TRAVEL

Product/Service Code: M1PB

Product/Service Description: OPERATION OF EXHIBIT

DESIGN (NON-BUILDING)

Requisition No: 0040528347

Delivery: 03/01/2025

Period of Performance: 08/01/2021 to 03/01/2025

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

95 2 of

Solicitation 140P21210014

EXHIBIT DESIGN-FABRICATION SERVICES

HAWAI’I VOLCANOES NATIONAL PARK

MEDIA PLANNING, HAVO VISITOR CENTER, OUTDOOR INTERPRETIVE LANAI, AND

UĒKAHUNA BLUFF OVERLOOK

1. PROJECT BACKGROUND

Hawai‘i Volcanoes National Park protects approximately 330,000 acres of public land, which includes some of the most unique geologic, biologic, and cultural landscapes in the world. Extending from sea level to the summit of Mauna Loa at 13,677 feet, the park encompasses the summits and rift zones of two of the world’s most active shield volcanoes—Kīlauea, representing the newest land in the Hawaiian Islands chain, and Mauna Loa, the largest mountain in the world.

Located more than 2,000 miles from the nearest continent, Hawaiian plants and animals have evolved in almost complete isolation for the past 30 million years. As a result, over 90% of the native terrestrial flora and fauna in Hawai‘i are endemic to this small archipelago. The park provides habitat for 59 federally listed endangered or threatened species and nine species that are candidates for listing.

Included among these species are the nēnē (Hawaiian goose), ‘io (Hawaiian hawk), and ‘āhinahina (Mauna Loa silversword). Hawai‘i Volcanoes National Park is both a fantastic laboratory for the study of biogeography and evolution within the Pacific Islands and a cornerstone for recovery of native Hawaiian species found nowhere else in the world.

In addition to its geological and biological significance, the park also plays a unique role in the history of human development on the Hawaiian Islands and remains an important home to living cultures in Hawai‘i. Over five centuries before the establishment of the park, Native Hawaiians lived, worked, and worshiped on this sacred ground. Later, in the 19th and early 20th centuries, adventurers, explorers, scientists, and philanthropists also left their mark on the landscape. Today, ancient petroglyphs, stone walls, and footpaths persist between massive lava flows, and historic housing districts, ranch buildings, and historic roads dot the developed corridors of the park, together revealing the diverse cultures and history that have been, and continue to play, an integral role on this landscape and in the history of human development on the island.

In 2018, an eruption of Kīlauea radically transformed the summit areas of the park. The Kīlauea Caldera collapsed and the area experienced thousands of earthquakes over the following four months.

Numerous buildings in the immediate vicinity were impacted significantly. After the eruptions subsided, it was determined that several damaged buildings including the Jaggar Museum Building (one of two visitor centers located on the summit) would need be to be abandoned and demolished.

The closing of the damaged Jaggar Museum resulted in overcrowding at the remaining Kīlauea Visitor Center (KVS), by concentrating all visitor contact in one location instead of the previous two facilities.

This project includes the design, fabrication and installation of exhibits for the new HAVO Visitors Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook area. To ensure a unified vision and approach to interpretation across the summit of Kīlauea, this project will also include the development of a comprehensive media plan that will inform the design fabrication elements of this project and establish interpretive themes, goals, and media approaches for several additional areas of the summit.

2. GENERAL REQUIREMENTS.

The project shall be the development of a Media Plan Document for interpretive media on the summit of Kīlauea and the planning, design, fabrication and installation of exhibits for the new HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook area at Hawai‘i Volcanoes National Park (HAVO) on Island of Hawai‘i, HI. The project includes coordination with the Contracting Officer (CO), Contracting Officer’s Representative (COR), park staff, the project team at NPS Denver Service Center, and consultation with Hawaiian cultural experts.

The following elements are required under this contract:

1. Design and fabrication for the newly constructed HAVO Visitors Center including:

a. Orientation area and welcome desk (approximately 800 sq. ft.)

b. Indoor interpretive exhibits (approximately 1,500 sq. ft.)

c. Integrated AV presentation space with new original AV programming (approximately

820 sq. ft)

2. Design and fabrication of moderate-complexity exhibits, as defined in Attachment 1, Exhibit Planning, Design, and Fabrication Specifications, Section 1, Definitions, for a newly constructed outdoor interpretive lanai (approximately 7,000 sq. feet) located adjacent to the visitor center. In addition to exhibits the lanai will be a multi-use gathering and program space that will encompass open space for orientations, performances, presentations, and will serve as a congregation point for tour groups and families. Exhibits will encompass only a portion of the total square footage of the lanai. The exhibits installed in the lanai may form a single dense cluster of exhibits in close proximity to each other or form multiple separate exhibit nodes that are distributed at a much lower density to several different areas of the lanai.

3. Design and fabrication of low-complexity to moderate-complexity exhibits and wayside signage for the Uēkahuna Bluff outdoor overlook area (3,000 sq. Ft). The exhibits will encompass only a portion of the total space of these multi-use areas and will take up approximately 250 sq feet of space in total. The exhibits installed in these areas may form single dense clusters of exhibits in close proximity to each other or form multiple separate exhibit nodes that are distributed at a lower-density across the overlook areas.

4. Media plan document to be developed in the predesign phase and finalized during the schematic design phase. The areas addressed in the media plan document shall include The HAVO Visitors Center and adjacent outdoor interpretive lanai, Uēkahuna Bluff outdoor overlook areas and between thirteen (13) and fifteen (15) areas for interpretive media at the Kīlauea summit that will be identified and finalized during the Pre-design Exhibit and Media Planning Workshop. Tentative areas for interpretive media include locations such as:

Trail head at Kīlauea Overlook Trail head at Steam Vents Parking Lot Trail head at Crater Rim Drive Access to Crater Rim Trailand Halema’uma’u Trail and and Ka’auea/Hula Pa/Hale cultural area Trail head at Crater Rim Drive Access to Crater Rim Trailand Halema’uma’u Trail.

Trail head at Crater Rim Trail. Access to Kupina’I Pali (Waldron Ledge and Waldron

Overlook.

Interpretive Waysides along Crater Rim Trail Trail head at Kīlauea Iki Overlook. Access to Kīlauea Iki Trail Wafinding along Crater Rim Drive and Kīlauea Iki Trail intersection Trail head at Pu’apua’i. Access to Devastation Trail Trail head at Pu’apua’i. Access to Devastation Trail and Uealoha/other trails.

Trail head at “Old Crater Rim Drive” with access to Keanakako’I and views of Kaluapele Bottom of Halema’uma’u trail End of “Old Crater Rim Drive” beyond Keanakako’i

The locations and relative positions of required design fabrication elements and tentative areas for interpretive media to be included in the media plan are detailed in Attachment 16, HAVO Kīlauea Interpretive Locations Overview.

The contractor shall provide all services including labor, materials, facilities, and travel necessary to plan, design, fabricate, transport to site, and install all exhibit elements for the Media Plan Document, HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook area in accordance with the specifications as detailed in this contract and its attachments. Work shall include the planning, design, fabrication, and installation of all exhibit structures, graphic layouts, audiovisual elements, interactive elements, artwork, artifacts, historical vignettes, sculpted models, lighting design, and information desk. Work shall also include comprehensive research for obtaining all necessary reference information and materials to design, specify, and provide comprehensive reference material for all the models, props, and artwork required in this contract. Work requires coordination, through the Contracting Officer’s Representative (COR), with staff at the park and NPS Denver Service Center to coordinate the exhibit design/fabrication effort with new facility construction and any necessary building infrastructure improvements. Work shall also include the participation in calls with Hawaiian cultural experts.

Contractor shall provide a Subject Matter Expert that is fluent in the Hawaiian language, has a documented history of participation in Hawaiian cultural events and groups such as hālau or other cultural groups, and is familiar with specific Hawaiian stories, chants, and history associated with park landscapes. The contractor shall also provide a Writer/Editor of Hawaiian Language that shall be fluent in the Hawaiian language and have documented experience of writing Hawaiian language text for general-public audiences.

All work under this contract shall be performed in accordance with the terms herein, including all attachments. The government shall furnish, as appropriate, required data, materials, and access to project information necessary to perform the production of work as required.

2.1. Point of Contact

The contractor’s Project Manager (PM) shall be the primary point of contact between the contractor and COR. The contractor’s PM shall have full authority to act for the contractor on all matters relating to this contract, and shall perform the following work:

1. Be available to take or respond to telephone calls or electronic mail messages during normal hours of operation (8:30 am–5:00 pm local time).

2. Establish office procedures to ensure that messages are relayed to the Project Manager when out of the office or because of time zone differences.

3. Respond to emergency messages from the COR on the same day they are received. All non-urgent messages from the COR shall be responded to in no more than two (2) business days.

2.2. Quality Control

The contractor shall provide quality control to ensure that all elements of project work meet the requirements of the contract specifications and that all modifications are implemented. The Project Manager shall provide routine inspections of in-house and subcontracted work to ensure it meets contract specifications and shall oversee the quality of work produced and implemented at all phases of the project. Any work found not acceptable or compliant with the specifications shall be corrected prior to inspection or review by the COR.

2.3. Government Furnished Property

If government-furnished material is provided during the course of the contract, the contractor shall receive, inspect, and inventory all government-furnished materials and ensure that this material is forwarded to the appropriate unit or person within the contractor’s organization for use in the project.

The Project Manager shall notify the COR via email within seven (7) business days after receipt if government-furnished materials are not satisfactory for their intended purpose. The Project Manager shall notify the COR via email as soon as possible, but no later than three (3) business days, if government- furnished materials are lost or damaged while in the contractor’s possession. The contractor shall be responsible for the security and protection of government-furnished property or materials in connection with this contract. Following acceptance of all work by the government, the contractor shall return to the COR all government-furnished property.

At time of award, Government will provide, in PDF format, and at design milestones appropriate, architectural plans for new facility construction to inform planning and design of exhibits at HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook area. A schedule of tentative architectural design milestones will be provided at the time of award.

2.4. Schedule

The contractor shall schedule, coordinate, oversee, and manage work produced and installed under this contract. Track work progress to ensure that the project is completed according to the schedule.

Coordinate and confirm the dates for all submittals and meetings with the COR.

2.4.1 Status Reports

Provide a monthly status report to the COR that includes the status of the project, issues that affect the schedule and budget, and an updated schedule based on the information at hand.

2.4.2 Project Schedule

The contractor shall produce a detailed, complete project schedule listing all required submittals and their review times. The project schedule shall also include site visits, shop inspections, installation activities, and closeout submittals.

The contractor’s schedule shall be informed by and coordinate with the architectural design project schedule for new building design and construction at the HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook.

The contractor shall submit a preliminary project schedule to the COR for review and approval seven (7) business days prior to the post award meeting. The contractor shall update the approved schedule and resubmit to the COR three (3) business days prior to every project status meeting for the life of the project.

The contractor shall submit an AV production schedule to the COR for review and approval as part of the DDI Phase deliverables package. This schedule will be informed by the AV Concept Treatment and run parallel to the overall design fabrication schedule, with completion of final AV installation deliverables before the Final Shop Inspection (3.8.2).

2.4.3 Installation Schedule

The contractor shall coordinate and confirm dates with the COR for shipment, delivery, and installation at the exhibit site.

2.5. Meetings, Travel, and Presentations

Meet with the CO, COR, and park staff as specified below. The contractor shall document all issues discussed and decisions made relative to the project. The contractor shall prepare and distribute to the COR a trip report or meeting minutes of all telephone conversations, site visits, in-person meetings, or other discussions related to the project.

Meeting Purpose Location or Type

Required Contractor Attendees

Duration/Days on site

Project coordination, planning, comment discussion and reconciliation

Conference Call or Virtual Meeting

Project Manager, Exhibit Developer, and Exhibit Designer

Bi-weekly, 1-hour meetings

(or as needed)

Post-award meeting, Pre-design Exhibit and

Media Planning Workshop

At Park Project Manager, Exhibit Developer, Exhibit Designer, and Media Planner

Seven, 8-hour days

Schematic Design 1 and Value Analysis

At Park Project Manager, Exhibit Developer, Exhibit Designer, and Certified Value

Specialist

Three, 8-hour days

Schematic Design 2 Virtual Meeting Project Manager, Exhibit Developer, and Exhibit Designer

One, 4-hour meeting

Final Media Plan Review

Virtual Meeting Project Manager and Media Planner

One, 4-hour meeting

Meeting Purpose Location or Type Required Contractor Attendees

Duration/Days on site

Design Development 1 Virtual Meeting Project Manager, Exhibit Developer, and Exhibit Designer

One, 4-hour meeting

AV Development Meetings

Virtual Meetings Project Manager, AV Producer, Others TBD

TBD

Design Development 2 At Park Project Manager, Exhibit Developer, and Exhibit Designer

Two, 8-hour days

Design Development 3 Virtual Meeting Project Manager, Exhibit Developer, and Exhibit Designer

One, 4-hour meeting

Production Design 1 Virtual Meeting Project Manager, Exhibit Developer, and Exhibit Designer

One, 2-hour meeting

Production Design 2 Virtual Meeting Project Manager, Exhibit Developer, and Exhibit Designer

One, 2-hour meeting

Production Support Meetings

Conference Call or Virtual Meeting

Project Manager, and Exhibit Designer

TBD

Building Prep Site Visit

At Park Project Manager Two, 8-hour days

Preliminary Shop Inspection

At contractor facility

Project Manager One, 8-hour days

Final Shop Inspection

At contractor facility

Project Manager One 8-hour day

Primary Installation At Park Project Manager, and Installation Crew

(TBD)

TBD

Audio Description Installation

At Park Project Manager, and AV Equipment Tech

Three, 8-hour days

2.6. Submittals

At any point in the exhibit planning and design process the COR may require informal submittals of the contractor’s work-in-progress to document the current status and level of production of the project.

The contractor shall coordinate all submittals and review them for legibility, accuracy, completeness, and compliance with contract requirements. Forward all submittals to the COR for review and approval. Receive all reviewed submittals and take appropriate action according to the approval or rejection by the COR, as follows:

2.6.1 Approvals and Rejections

1. Approved Submittals – The contractor shall ensure that all changes, revisions, or additions required by review comments are addressed and incorporated into future submittals.

2. Rejected Submittals - When submittals are rejected, the COR will notify the contractor, in writing, identifying the reasons for rejection. The contractor shall ensure that the submittal is completed and/or revised as required and resubmitted within the time scheduled by the COR. Reasons for rejection include:

Incomplete Submittals – Approval of the submittal is delayed because required elements are missing. The contractor shall submit all missing elements.

Unacceptable Submittals – The submittal is rejected due to poor quality of work or work that does not otherwise meet the established project goals. The contractor shall submit new material.

2.6.2. Submittal Format

1. Four (4) printed copies and one (1) electronic PDF copy of each document submittal is required.

2. Three (3) copies of graphic prints and material samples are required.

3. Two (2) physical samples of models, mock-ups, and prototypes is required.

4. Submittals shall be sent via overnight delivery service unless otherwise specified in the scope of work below.

5. Both printed and electronic submittals shall be delivered seven (7) calendar days prior to scheduled presentation of material.

6. Any Microsoft Office submittals shall be provided in an accessible 508-compliant format.

7. Audiovisual programs shall be submitted electronically, via email and COR approved digital file transfer, unless otherwise specified in Attachment 6, NPS Standard Specifications for Planning Design Production of Electronic Programs.

2.6.3. Transmittal Sheet

The contractor shall include a transmittal in the form of a printed letter, PDF document, e-mail, or fax cover sheet along with all samples, proofs, prints, reports, digital files, digital images, and multimedia files, sent from the contractor to the COR. This includes all copies sent to the park or other copied recipients.

The transmittal shall include the following information:

"From" (Contractor's name and contact information);

"To" (COR's name);

Date submittal was shipped;

Project name and park name;

Itemized list of contents; and

List of copied recipients who received the same submittals.

2.7. Accessibility

Exhibits planned, designed, and fabricated for the National Park Service shall follow the latest published version of Attachment 5, Programmatic Accessibility Guidelines for National Park Service Interpretive Media. These Guidelines are a combination of best practices, NPS and Department of the Interior directives, and federal laws. Federal laws include the Architectural Barriers Act, Sections 504 and 508 of the Rehabilitation Act as amended, and the 21st Century Communications and Video Accessibility Act.

The contractor shall be aware of and pursue principles of universal design throughout all phases of the design fabrication process. Universally designed exhibits and environments can be accessed, understood, utilized and appreciated to the greatest extent possible by all users regardless of ability.

Universal designs reflect not only accommodations to select groups, but approaches that are broadly inclusive and integrated into a larger whole to the benefit of all users. Principles of Universal design are detailed in Appendix C of Attachment 5, Programmatic Accessibility Guidelines for National Park Service Interpretive Media.

Accessibility requirements for visitors with specific disabilities shall be addressed within the designed and built exhibits. If design decisions pose particular challenges to accessibility (such as artifacts or objects behind glass), additional attention shall be paid to a full description of the accessibility solutions. See Attachment 5, Programmatic Accessibility Guidelines for National Park Service Interpretive Media for requirements addressed under specific disabilities.

2.7.1 Audiovisual Accessibility for Exhibits

Every audio, silent video, and audiovisual program in every exhibit is required to provide descriptive audio, hearing assistance, captions, and/or navigation buttons, as follows:

2.7.1.1 Audio-only Programs

Audio-only programs require hearing assist for the hard of hearing and captions for the deaf. The hearing assist requirement may be met using either sound wands with volume control and reset, or a FM transmitter and handheld receiver. Captions for the deaf are displayed on a monitor synched with the audio.

2.7.1.2 Silent Video Programs

Silent videos require descriptive audio for people who are blind or have low vision, and notification, via on-screen caption or label adjacent to the monitor, for the deaf or hard of hearing that the video is silent. The preferred delivery method of descriptive audio is via Wi-Fi streaming in conjunction with the Exhibit Audio Description Tour app.

When descriptive audio is delivered via headset jack, a label with the raised AD symbol and headset icon is required.

2.7.1.3 Audiovisual Programs

Audiovisual programs in exhibits require descriptive audio for people who are blind or have low vision, hearing assist for the hard of hearing, and captions for the deaf. Any of the delivery methods for audio-only programs and silent video programs may be used to meet these requirements.

2.7.1.4 Navigation Buttons

Touch screen user interfaces require external control navigation buttons for people with limited mobility.

2.8 Design Parameters

The contractor shall plan and design exhibits for HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook areas in accordance with the project attachments, in close consultation with the COR and project subject matter experts, and the following:

2.8.1 Space Allocation

The contractor shall comprehensively evaluate the site and architectural plans for the HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook areas and pursue space alternatives with the goals of improving visitor flow, improving the interpretive experience, and improving the spatial and functional relationship between the exhibits and the visitor service areas.

Design fabrication under this contract covers approximately 3,100 square feet of the visitor center’s interior space and outdoor exhibit areas of approximately 13,000 square feet. Exhibits installed in the outdoor interpretive lanai and Uēkahuna Bluff overlook area will installed a lower density and encompass only a portion of the total square footage of these multi-use spaces.

2.8.2 Themes

The contractor shall create a media plan and exhibits that address and expand on themes described in Attachment 17: HAVO Foundation Document and Attachment 20: HAVO General Management Plan as well as themes and interpretive priorities developed during planning meetings with the Contracting Officer’s Representative (COR), park staff, the project team at NPS Denver Service Center and consultation with Hawaiian cultural experts.

2.8.3 Use Rights

The contractor shall acquire use rights and production quality copies of all third-party images and other intellectual property (IP) required to produce the graphic layouts in the exhibit as specified in Attachment 1, Exhibit Planning, Design, and Fabrication Specifications, Section 17.

Audiovisual programs will require rights for all uses, all media, all locations, in perpetuity unless otherwise approved by the COR. This will be a not-to-exceed (NTE) contract line item (CLIN) for the acquisition of images and usage rights, not including labor. All costs associated with this work will be reimbursed on an actual cost basis. Additional information will be required with invoices requesting payment for this work.

2.8.4 Production Budget

For this project, the contractor shall design all elements to a production budget of $1 million to

1.2 million.

1. The Production Budget shall include:

a. All costs for purchasing, fabricating, transporting, and installing all exhibit elements as specified in Attachment 1: Exhibit Planning, Design, and Fabrication Specifications and its references.

b. Related fabrication costs: project management, shop drawings, samples, packing, shipping, and project closeout.

c. All phases of work for audiovisual programs and electronic interactives.

d. Acquisition and installation of all electronic equipment, including audiovisual equipment.

e. Acquisition and installation of all exhibit-specific lighting.

f. Production of original artwork: illustrations, maps, and photographs.

g. Production or acquisition of all custom elements: topographic maps, architectural models, custom electronic elements, exhibit lighting, mechanical and electromechanical devices.

h. Production of the Exhibit Audio Description program, including script development and hardware purchase and installation.

i. Production of Information Desk.

2. The Production Budget shall not include:

a. Demolition of current exhibits.

b. Purchase and installation of house and architectural lighting.

c. Related infrastructure improvements such as carpet, paint, and electrical wiring.

d. Pre-Design, Schematic Design, Design Development, and Production Design phases of work

3. DESIGN/FABRICATION SERVICES

3.1. General

The contractor shall provide all technical, professional, non-personal services, including all labor, materials, equipment, supplies, facilities, travel, management, and supervision necessary to provide HAVO with exhibit design/fabrication services for the HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook area. Work includes: the development of Schematic Design 1 & 2 including the development of the media plan document; Design Development 1, 2, & 3; Production Design 1 & 2; Production Support; Pre-Fabrication and Fabrication; Shop Inspections; Building Preparation; Primary Installation, Punch List, and Audio Description; and Closeout.

3.1.1. Specifications

The contractor shall perform all services required hereunder in accordance with this Statement of Work (SOW) and all attachments.

3.1.2. Design Considerations

In planning, designing, and fabricating exhibits for the HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook area the contractor shall take into account as essential design considerations the following: life safety, barrier-free design, accessibility/universal design, sustainability, energy conservation, artifact conservation including daylight modulation from skylights and windows, if applicable, control of sound-spill from AV programs, security provisions, integration and compliance with existing architecture where relevant, lamping, functionality, maintenance, conservation, and durability restrictions.

Exhibit lighting design and installation shall prioritize artifact conservation, energy conservation, sustainability, and maintenance, and shall be appropriate to the exhibition space. LED track lighting shall be the default standard. Other lighting systems may be used where indicated by design or functional requirements and as approved by the COR.

3.1.3. Codes and Standards

All exhibits shall be designed in accordance with applicable codes, standards, design parameters or regulations noted in this or other sections of this contract, and in the location in which the exhibit shall be installed. In case of conflict between codes, standards, or regulations, the most stringent requirement shall apply.

1. Reference to standard specifications of any technical society, organization, or association, or to codes, manuals, or regulations of Federal or local authorities shall mean the latest standard, code manual, regulation, specification, or tentative specification adopted and published at least thirty (30) calendar days prior to submittal of proposals, unless specifically stated otherwise.

2. Any code, standard, regulation, or specification listed below, in the attachments or otherwise referenced herein, that references the “authority having jurisdiction”, “local authority”, or “governmental authority” shall be interpreted to refer to the Contracting Officer as being this authority for purposes of interpreting/clarifying codes, standards, regulations, and specifications.

3.1.4. Post-award Conference Call

Within one week of contract award, the contractor shall participate in a project kick-off conference call to review contracting requirements and procedures with the project CO and COR.

3.2. Pre-Design

In Pre-design, the contractor shall gain a clear understanding of the project’s history, the park’s resources, and the roles of other project team members and stakeholders. Work in this phase focuses on preparing a solid foundation for all work that follows, ensuring that the project is logically structured, and its goals are understood and realistically attainable within the budget, schedule, and other specified parameters.

The contractor shall:

1. Review government furnished materials (all contract attachments).

2. The Project Manager, Exhibit Developer, Media Planner, and Exhibit Designer travel to

HAVO on the Island of Hawai’i, HI, for the post-award meeting and exhibit and media planning workshop. In addition to touring the site, planning and discussion portions of the meeting will be conducted at a nearby meeting venue to be determined and coordinated by the Park. The meeting shall consist of seven, 8-hour days and the contractor shall complete the following work:

a. Orientation to park experience

b. Identify and document media and object resources at park

c. Orientation to and review of architectural site and plans for new construction completed to date.

d. Conduct exhibit and media planning workshop, including:

Analyze exhibit space plans and areas of the park to be included in the media plan and propose recommendations

Confirm and finalize the list of thirteen (13) to fifteen (15) areas for interpretive media to be included in the Media Plan Document.

Review existing planning documents

Review and/or develop design criteria

One full day allotted for consultation with Hawaiian cultural experts.

e. Review and/or develop themes, goals, and objectives, including:

1. Define target audience

2. Define the desired visitor experience at exhibit spaces and outdoor areas.

3. Review and discuss principles of universal design and how those can be integrated into the design process moving forward.

4. Document results of workshop

f. Develop Draft Media Plan Document The development of the media plan document shall establish broad interpretive themes and approaches that will inform and guide the planning and design of exhibits and other interpretive media at the summit of Kīlauea. The draft plan document will be developed onsite in consultation with project stakeholders and facilitated by the contractor’s Media Planner.

The draft media plan document shall be submitted at the conclusion of the workshop and include:

Identification of interpretive locations and documentation of media and object resources at park.

Development of interpretive themes, priorities, and visitor experience goals for HAVO Visitor Center, outdoor interpretive lanai, Uēkahuna Bluff overlook area, and the finalized list of identified areas for interpretive media at the Kīlauea summit.

3. Identify sources for existing media resources and develop Resource Package Abstract.

4. Develop Project Brief, including:

a. Current overview of project, including updated information and understandings

b. Interpretive themes and objectives

c. Identification and analysis of all project goals in terms of their effect on the development and successful completion of the exhibit

d. Analysis of the project budget, including review and/or development of a Class C

Production Estimate

e. Analysis of the project schedule, and all other known parameters on the development and successful completion of the project.

f. The project brief will include only the HAVO Visitor Center, outdoor interpretive lanai, and Uēkahuna Bluff overlook area.

3.3. Schematic Design

Work in this phase is organized into two (2) sub-phases: Schematic 1 (SD1) and Schematic 2 (SD2).

Schematic 1 includes development of several alternative schemes for organizing both the interpretive content and physical layout of the exhibits. Schematic 2 includes development of a preferred alternative. Major stories, exhibit elements, and presentation techniques are illustrated and described.

During this phase, early planning and design consideration shall be given to the requirement that the final exhibits shall be bilingual in English and Hawaiian.

The schematic design phase shall also include the further synthesis of the media planning workshop draft media plan document and the development and submittal of a final media plan document alongside the DDII deliverable.

3.3.1. Schematic Design 1

During this phase, the contractor shall:

3. Conduct Content Research, including:

g. Survey repositories of relevant resources

h. Develop Resource Package Level 1

4. Develop Schematic Design 1, including three (3) schematic design exhibit alternatives:

a. Bubble diagrams that identify themes and concepts, placed in relationship to each other and to the physical space

b. One (1) preliminary sketch for each alternative that communicates the overall design intent

c. A title for each alternative, with written descriptions of how each scheme accomplishes the established project goals, including working titles and narrative of all exhibit scenes

d. A narrative addressing preliminary Universal Design and accessibility approaches, including proposed approach for audio description

e. Class B Production Cost Estimate and life-cycle cost estimates for each alternative.

5. Present Schematic Design 1 / Conduct Design Charette and Value Analysis:

a. The Project Manager, Exhibit Developer, Exhibit Designer, and Certified

Value Specialist shall travel to HAVO Park, in Island of Hawai’i, HI.

b. The meeting shall consist of three (3), 8-hour days. The meeting will be conducted at a nearby meeting venue to be determined and coordinated by the Park. The Project Manager, Exhibit Developer, Exhibit Designer, and Certified Value Specialist shall attend all three (3) days of the meeting.

c. The Certified Value Specialist shall facilitate the Value Analysis process to select a Preferred Alternative.

d. The Contractor shall prepare and present supporting materials for Value Analysis.

6. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

3.3.2. Schematic Design 2

During this phase the contractor shall:

7. Develop and submit Schematic Design 2 with Preferred Design Alternative including:

a. Written exhibit walkthrough

i. Overall design approach, including:

j. Resource Package Level 2, with its content integrated into exhibit walkthrough description

k. Class B Production Estimate and revised life-cycle cost estimates for preferred alternative.

8. Present Schematic Design 2 as follows:

a. The contractor shall facilitate a 4-hour virtual meeting and conference call with screen-sharing capacity to present the Schematic Design 2.

b. The Project Manager, Exhibit Developer, and Exhibit Designer shall attend.

c. The contractor shall be responsible for purchasing the licenses required to host the online meeting.

9. Participate in a conference call to reconcile COR review comments on Schematic

Design 2 submittal and provide written documentation of all decisions made.

3.3.3 Final Media Plan Document

10. Develop and submit Final Media Plan Document including:

a. Overall interpretive themes, priorities, and visitor experience goals for the Kīlauea summit.

b. Identification and documentation of HAVO Visitor Center, outdoor interpretive lanai, Uēkahuna Bluff overlook area, and finalized list of areas for interpretive media within the park. For each of these areas the plan shall detail the following:

1. Interpretive themes, priorities, and visitor experience goals.

2. Descriptive and photographic documentation of site conditions including access, physical constraints and/or interpretive opportunities such as viewsheds, stories, etc.

3. Documentation of available media and object resources.

4. Proposed media approaches and content delivery methods that are appropriate to the interpretive themes and the physical and environmental character of each location.

11. Present Final Media Plan Document as follows:

a. The contractor shall facilitate a 4-hour virtual meeting and conference call with screen-sharing capacity to present the Final Media Plan

d. The Project Manager and Media Planner shall attend.

e. The contractor shall be responsible for purchasing the licenses required to host the online meeting.

12. Participate in a conference call to reconcile COR review comments on Final Media

Plan Document and provide written documentation of all decisions made.

13. Submit Revised Final Media Plan Document incorporating review comments, decisions, and requested edits.

3.4. Design Development

Work in this phase is organized into three (3) sub-phases: Design Development 1 (DD1), Design Development 2 (DD2), and Design Development 3 (DD3). Design Development 1 builds on the plan approved in the Schematic Design phase. Its emphasis is on confirming all major elements of the design and includes continued content planning. Design Development 2 focuses on the two-dimensional exhibit content, including the first full drafts of graphic layouts and all exhibit text.

Design Development 3 focuses heavily on developing all interpretive content in detail, with continued design refinement to ensure effective presentation of the content within the exhibit. All text deliverables developed during these phases shall be developed in both English and Hawaiian.

All Graphic layouts developed during these phases shall be developed to include both English and Hawaiian text.

3.4.1. Design Development 1

During this phase the contractor shall:

1. Develop and submit the following:

a. Overview with narrative description, including interpretive purpose statements and objective, for each exhibit Scene and Content Group.

b. Perspective view renderings that communicate design intent of each Scene and

Content Group.

c. Exhibit Design Drawings.

d. Sample graphic layouts/graphic approach/typography including approach to

English and Hawaiian content.

e. Text Level 1 with draft titles and sample text for one representative Content

Group to be presented in both English and Hawaiian.

f. Preliminary material, finish, and color selections.

g. AV Concept Treatment, and proposed program type and display format for each proposed Electronic Program.

h. AV schedule that runs parallel to the overall design fabrication schedule, with completion of final AV installation deliverables before the Final Shop Inspection. Refer to Section 3.7.2.1.10 Electronic Programs and Attachment 6, NPS Standard Specifications for Planning and Design Production and Installation of Electronic Programs.

i. AV Alternative Approaches.

j. Revised Audio Description Production Plan, to include proposed audio description trigger types, trigger locations, and Table of Contents main menu selections.

k. Preliminary Content Management Database including entries for the following:

AO - accessioned objects

CE - custom elements, including any non-accessioned objects

EE and EP - audiovisual and digital interactive elements

IM - images

LA - text labels

l. Updated Class B Production Cost Estimate and life-cycle cost estimate.

2. Provide recommendations for any alterations that are needed to the facility to accommodate the new exhibition design (i.e., floor and wall treatments/colors). In order to coordinate with any exhibit area electrical upgrades, the contractor shall provide an electrical plan with the locations for electrical, conduit, and other building coordination needs; and, information regarding the electrical loads for all exhibit spaces to inform, and be coordinated with, the building renovation work.

3. Present Design Development 1 as follows:

i. The contractor shall facilitate a 4-hour virtual meeting and conference call with screen-sharing capacity to present the Design Development 1.

ii. The Project Manager, Exhibit Developer, and Exhibit Designer shall attend.

iii. The contractor shall be responsible for purchasing the licenses required to host the online meeting.

4. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

5. Begin Pre-Production Planning and Research Phase of audiovisual and digital interactive programs proposed in the approved Schematic Design II deliverable and comments. Refer to Attachment 6, NPS Standard Specifications for Planning and Design Production and Installation of Electronic Programs.

3.4.2. Design Development 2

During this phase the contractor shall:

1. Develop and submit the following:

a. Full draft of all graphic layouts including approach to English and Hawaiian content.

b. Text Level 2 in in both English and Hawaiian.

c. A first draft of the AV Program Production Treatment for each Electronic

Program.

d. AV Production Plan, Treatments, Scripts, and Shot and Interview Lists

e. Selected Exhibit Design Drawing sheets, as required to show major design changes requested at Design Development 1.

2. Present Design Development 2 as follows:

a. The Project Manager,…