Signed _ Language Services NOIA and Scores.pdf

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Language Services
Solicitation number
99999-SPD0000204
Issued by
Georgia

About this file

This is a Notice of Intent to Award document issued by the Georgia Department of Administrative Services (DOAS) for a statewide Request for Proposal (RFP) to establish Language Services contracts. The solicitation (SPD0000204) closed on July 18, 2023, and the notice of intent to award was posted on February 19, 2024. The services encompass eight primary categories: Written Language Translation, Telephonic Interpretation, Braille Services, Video Remote Language Interpretation, Video Remote Sign Language Interpretation, Platform/Broadcasting Services, In-Person Sign Language Interpretation, and In-Person Language Interpretation. Categories 7 and 8 include regional variations across five regions, with Category 7 and 8 Region 3 designated specifically for one supplier. All contract awards are statewide or regional in scope with no set contract values, indicating these are open agency contracts with estimated award amounts.

The awards were made to multiple suppliers across different categories based on RFP scoring, which combined cost scores and validated technical scores to determine final combined scores. Apparent successful offerors include Ad Astra, Interpreters Unlimited, Language Line Services, Lionbridge, LATN, MasterWord Services, SOS Language Solutions, Propio, and Translation Station. Fifteen unsuccessful offerors received notification, with most rejected for submitting proposals that were not the highest scoring; three offerors (Health Plus Transport, Language Services Associates, and Morris Interpreting Service Inc) were deemed non-responsive. The contract terms are to be completed by the formal Notice of Award.

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Text version

NOTICE OF INTENT TO AWARD

Revised: 02/10/11 SPD-AP004

Form must be posted to the GA Procurement Registry (GPR)

Solicitation Title/Event Name:

Language Services

Solicitation No/Event ID:

SPD0000204

Solicitation Close/ Event End Date:

July 18, 2023

Notice of Intent to Award Posting Date:

February 19, 2024

Issuing Officer:

Jiszelle Gibson

Issuing Officer Contact Information: Jiszelle.gibson@doas.ga.gov

The State intends to award a contract to the apparent successful offeror(s). The Notice of Intent to Award should not be considered as a binding commitment by the State. Inquiries should be addressed to the Issuing Officer. Although the State will provide the reason(s) an offeror was not successful in accordance with Georgia law, please note that the reasons listed beside the names of the unsuccessful offeror(s) should not be interpreted as an exhaustive list. NOTE: In the event any of the following is applicable, then all identified award amounts (if any) are estimates only: (1) this is an open agency contract and/or (2) the state entity has identified primary/secondary awardees.

APPARENT SUCCESSFUL OFFEROR(S)

AWARD AMOUNT

Category 1 - Written Language

Ad Astra Interpreters Unlimited

LATN

Language Line Services

Statewide Contract Award - No Set Value

Category 2 - Telephonic Interpreters Unlimited

Lionbridge

Statewide Contract Award - No Set Value

Category 3 - Braille Ad Astra

Homeland Language Services Interpreters Unlimited Language Line Services MasterWord Services

Statewide Contract Award - No Set Value

Category 4 - Video Remote Language Ad Astra Interpretation Interpreters Unlimited

Propio

Statewide Contract Award - No Set Value

Category 5 - Video Remote Sign Language Interpreters Unlimited Language Line Services SOS Language Solutions

Statewide Contract Award - No Set Value

Category 6 - Platform/Broadcasting Ad Astra

Language Line Services Interpreters Unlimited MasterWord Services

SOS Language Solutions

Statewide Contract Award - No Set Value

Category 7 All Regions

- In-Person Sign Language

Ad Astra Interpreters Unlimited

LATN

Language Line Services MasterWord Services

SOS Language Solutions

Regional Contract Award - No Set Value

Category 8 All Regions

- In Person Language Interpretation

Ad Astra Interpreters Unlimited

LATN

Language Line Services MasterWord Services Translation Station

Regional Contract Award - No Set Value

Category 7 Region 3 Only - In Person Sign Language

PGLS

Regional Contract Award - No Set Value

Category 8 Region 3 Only - In Person Language Interpretation

PGLS

Regional Contract Award - No Set Value

UNSUCCESSFUL OFFEROR(S)

REASONS

BIG Language Solutions Not Highest Scoring Proposal (for RFP only) Cloudbreak Health LLC Not Highest Scoring Proposal (for RFP only)

Fox Translation Not Highest Scoring Proposal (for RFP only) Geneva Worldwide Inc Not Highest Scoring Proposal (for RFP only) Health Plus Transport Non-Responsive

Human Touch Translations Not Highest Scoring Proposal (for RFP only) Language Services Associates Non-Responsive

Morris Interpreting Service Inc Non-Responsive Northwest Interpreters Not Highest Scoring Proposal (for RFP only)

Purple Communications Inc Not Highest Scoring Proposal (for RFP only)

Schrieber Translation Not Highest Scoring Proposal (for RFP only) Spanglish Bilingual Not Highest Scoring Proposal (for RFP only)

Voyce Inc Not Highest Scoring Proposal (for RFP only) Worldwide Interpreters Inc Not Highest Scoring Proposal (for RFP only)

Zab Translations Not Highest Scoring Proposal (for RFP only) Select One Select One Select One

*Stipulation: Contract terms to be completed by Notice of Award

Authorized Signature: ___________________________________________________________

Language Services Category Scores SPD0000204

Category 1 Written Language Statewide

# Supplier Name Cost Score Validated Technical Score

(Final Combined Score)

1 Ad Astra 200 551 751 2 Interpreters Unlimited 144 593 736

3 LATN 78 603 681

4 Language Line Services 72 589 661 5 Northwest Interpreters 76 548 624

6 PGLS 53 559 612

7 MasterWord Services 15 588 603 8 Spanglish Bilingual 63 528 590 9 Human Touch Translations 47 541 588 10 BIG Language 68 510 578 11 Schreiber Translation Inc 88 481 570 12 Fox Translation 83 439 522 13 Homeland Language Services 96 410 506 14 Cloudbreak Health 50 432 482

Category 2 Telephonic Statewide

# Supplier Name Cost Score Validated Technical Score

(Final Combined Score)

1 Interpreters Unlimited 188 592 780 2 Lionbridge 130 640 770 3 Language Line Services 119 626 745 4 Ad Astra 200 521 721 5 Propio 160 544 704 6 MasterWord Services 73 589 662 7 Language Services Associates 93 477 569 8 BIG Language 133 424 558 9 Schreiber Translation Inc 55 494 549 10 Spanglish Bilingual 49 453 502 11 Voyce 114 350 464 12 Homeland Language Services 81 370 451 13 Cloudbreak Health 113 335 447

Category 3 Braille Statewide

# Supplier Name Cost Score Validated Technical Score

(Final Combined Score)

1 MasterWord Services 100 562 662 2 Interpreters Unlimited 27 572 599 3 Language Line Services 44 540 584 4 Homeland Language Services 200 344 535 5 Ad Astra 16 518 534

Category 4 Video Remote Language Interpretation

Score (Final Combined

Score) 1 Interpreters Unlimited 200 575 775 2 Ad Astra 112 561 673 3 Propio 129 530 659 4 Language Line Services 61 549 610 5 MasterWord Services 57 531 588 6 BIG Language 89 470 559 7 Homeland Language Services 82 449 531 8 Schreiber Translation Inc 53 476 529 9 Spanglish Bilingual 45 445 490 10 Voyce 112 370 482 11 Cloudbreak Health 84 389 473 12 Geneva Worldwide 20 199 220

Category 5 Video Remote Sign Language Interpretation

Score (Final Combined

Score)

1 Interpreters Unlimited 160 621 781 2 SOS Language Solutions 200 569 770 3 Language Line Services 143 601 744 4 Ad Astra 167 551 718 5 MasterWord Services 96 572 668 6 Propio 155 474 629 7 Schreiber Translation Inc 114 504 618 8 BIG Language 103 486 589 9 Purple Communications 67 450 517 10 Homeland Language Services 142 368 510 11 Cloudbreak Health 167 330 497 12 Voyce 155 313 468 13 Geneva Worldwide 44 178 222

Category 6 (Platform/Broadcasting) Statewide

Score

(Final Combined Score)

1 Language Line Services 136 630 766 2 Interpreters Unlimited 175 586 761 3 SOS Language Solutions 200 548 748 4 MasterWord Services 136 581 717 5 Ad Astra 115 558 673 6 Purple Communications 121 431 552 7 Homeland Language Services 160 368 528

Category 7 (In-Person Sign Language Interpretation) Region1

# Supplier Name

Cost Score Validated Technical Score

Final Combined Score

1 Interpreters Unlimited 200 612 812 2 SOS Language Solutions 194 595 779

3 LATN 99 630 729

4 Language Line Services 114 576 690 5 MasterWord Services 108 559 667 6 Ad Astra 96 568 664 7 Spanglish Bilingual 73 524 597 8 Homeland Language Services 137 424 561 9 Purple Communications 119 441 560 10 Geneva Worldwide 48 214 262

Category 7 (In-Person Sign Language Interpretation) Region 2

Final Combined Score

1 Interpreters Unlimited 200 612 812 2 SOS Language Solutions 200 595 784

3 LATN 101 630 731

4 Language Line Services 138 576 714 5 MasterWord Services 132 559 691 6 Ad Astra 100 568 668 7 Spanglish Bilingual 91 524 615 8 Homeland Language Services 151 424 575 9 Purple Communications 127 441 569 10 Geneva Worldwide 53 214 267

Category 7 (In-Person Sign Language Interpretation) Region 3

Final Combined Score

1 Interpreters Unlimited 200 612 812 2 SOS Language Solutions 199 595 783

3 LATN 123 630 753

4 Language Line Services 132 576 708 5 Ad Astra 128 568 696

6 PGLS 143 545 688

7 MasterWord Services 127 559 686 8 Spanglish Bilingual 101 524 625 9 Purple Communications 172 441 613 10 Homeland Language Services 148 424 572 11 Geneva Worldwide 52 214 266

Category 7 (In-Person Sign Language Interpretation) Region 4

Final Combined Score

1 Interpreters Unlimited 200 612 812 2 SOS Language Solutions 190 585 775

3 LATN 98 630 728

4 Language Line Services 120 576 696 5 MasterWord Services 117 559 676 6 Ad Astra 98 568 665 7 Spanglish Bilingual 87 524 611 8 Purple Communications 121 441 562 9 Homeland Language Services 136 424 560 10 Geneva Worldwide 46 214 260

Category 7 (In-Person Sign Language Interpretation) Region 5

(Category 7)

Cost Score Validated Technical Score

Final Combined Score

1 Interpreters Unlimited 200 612 812 2 SOS Language Solutions 163 584 747 3 Language Line Services 110 576 686

4 LATN 98 578 677

5 Ad Astra 97 568 664 6 MasterWord Services 110 549 659 7 Spanglish Bilingual 82 524 606 8 Purple Communications 117 441 558 9 Homeland Language Services 136 424 560 10 Geneva Worldwide 45 214 260

Category 8 (In-Person Language Interpretation) Region 1

Final Combined

Score

1 LATN 180 662 842

2 Interpreters Unlimited 200 585 785 3 Translation Station 130 642 771 4 Ad Astra 141 615 756 5 MasterWord Services 134 609 743 6 Language Line Services 124 614 738 7 Spanglish Bilingual 98 513 611 8 Homeland Language Services 160 388 548 9 Geneva Worldwide 38 160 198

Category 8 (In-Person Language Interpretation) Region 2 Supplier Name

Final Combined

Score

1 LATN 181 662 844

2 Interpreters Unlimited 200 585 785 3 Translation Station 130 642 772 4 Ad Astra 142 615 757 5 Language Line Services 130 614 744 6 MasterWord Services 135 609 744 7 Spanglish Bilingual 104 513 617 8 Homeland Language Services 162 388 550 9 Geneva Worldwide 39 160 199

Category 8 (In-Person Language Interpretation) Region 3

Final Combined Score

1 LATN 187 662 849

2 Interpreters Unlimited 200 585 785 3 Translation Station 140 642 782

4 Ad Astra 159 615 774 5 Language Line Services 132 614 736 6 MasterWord Services 152 559 740

7 PGLS 122 574 726

8 Spanglish Bilingual 108 513 622 9 Homeland Language Services 191 388 579 10 Geneva Worldwide 38 160 198

Category 8 (In-Person Language Interpretation) Region 4

Final Combined Score

1 LATN 181 662 844

2 Interpreters Unlimited 200 585 785 3 Translation Station 130 642 772 4 Ad Astra 142 615 757 5 MasterWord Services 135 609 744 6 Language Line Services 111 614 725 7 Spanglish Bilingual 111 513 624 8 Homeland Language Services 162 388 550 9 Geneva Worldwide 39 160 199

Category 8 (In-Person Language Interpretation) Region 5

Final Combined Score

1 LATN 181 662 844

2 Interpreters Unlimited 200 585 785 3 Translation Station 129 642 771 4 Ad Astra 140 615 755 5 MasterWord Services 132 609 741 6 Language Line Services 124 614 738 7 Spanglish Bilingual 106 513 620 8 Homeland Language Services 161 388 549 9 Geneva Worldwide 38 160 198

Language Services NOIA - All Scores
Language Services NOIA V2
2024-02-19T06:41:16-0800
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