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SOLICITATION

AMENDMENT

Building Maintenance Services

United States Consulate General

Florence, Italy

Solicitation No.: SGE500-16-R-0139

Amendment A003

US Consulate General Regional Procurement Support Office [RPSO]

Giessener Strasse 30

60435 Frankfurt am Main, Germany

American Consulate General

Regional Procurement Support Office (RPSO) Giessener Strasse 30

60435 Frankfurt am Main, Germany

Tel: (49) (69) 7535-3300

September 1, 2016

Subject: Amendment A003 – Solicitation No. SGE500-16-R-0139

Building Maintenance Services for American Consulate General Florence, Italy

To: Potential Offerors

The Regional Procurement Support Office (RPSOFR) is hereby submitting Amendment A003 to above cited Solicitation Number SGE500-16-R-0139, dated July 28, 2016.

The purpose of this amendment is to revise the solicitation document and extend the proposal due date.

The due date for proposals is hereby set to be no later than Friday, September 16, 2016 C.E.T.

Sincerely, [original signed]

Tandra A. Jones

Contracting Officer

SOLICITATION, OFFER,

AND AWARD

(Construction, Alteration, or Repair)

1. SOLICITATION NO.

SGE50016R0139 SEALED BID (IFB)

X NEGOTIATED (RFP)

2. TYPE OF SOLICITATION 3. DATE ISSUED

07/27/2016 revised 08/31/2016

RATING

IMPORTANT -The "offer" section on the reverse must be fully completed by offeror.

4. CONTRACT NO. 5. REQUISITION/PURCHASE REQUEST NO. 6. PROJECT NO.

CODE FRANK

AMERICAN CONSULATE GENERAL FRANKFURT

GIESSENER STRASSE 30

ATTN: RPSO

FRANKFURT, 60435

GERMANY

7. ISSUED BY 8. ADDRESS OFFER TO

9. FOR INFORMATION EMAIL: a. NAME b. TELEPHONE NO. (Include area code)(NO COLLECT CALLS) c. EMAIL

SOLICITATION

NOTE: In sealed bid solicitations "offer" and "offeror" means "bid" and "bidder".

10. THE GOVERNMENT REQUIRES PERFORMANCE OF THE WORK DESCRIBED IN THESE DOCUMENTS (Title, identifying no., date)

OFFERS SHOULD BE SUBMITTED ELECTRONICALLY TO Christeh@state.gov and FrankfurtRPSO@state.gov NO LATER THAN

14:00 CEST, SEPTEMBER 16, 2016.

11. The Contractor shall begin performance within ___30___ calendar days and complete it within ______ calendar days after receiving award, X notice to proceed. This performance period is X mandatory negotiable. ( (See __.)

12a. THE CONTRACTOR MUST FURNISH ANY REQUIRED PERFORMANCE AND PAYMENT BONDS? (If "YES," indicate within how many calendar days after award in Item 12b).

YES x NO

12b. CALENDAR DAYS

Sealed offers in original and ____ copies to perform the work required are due at the place specified in item 8 by __14:00:00__ (hour) local time __09/16/2016 __ (date). If this is a sealed bid solicitation, offers will be publicly opened at that time. Sealed envelopes containing offers shall be marked to show the offeror's name and address, the solicitation number, and the date and time offers are due.

a.

b. An offer guarantee is, X is not required.

All offers are subject to the (1) work requirements, and (2) other provisions and clauses incorporated in the solicitation in full text or by reference.c.

d.

Offers providing less than __30__ calendar days for Government acceptance after the date offers are due will not be considered and will be rejected.

13. ADDITIONAL SOLICITATION REQUIREMENTS:

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1442 (REV. 4-85)

Prescribed by GSA - FAR (48 CFR) 53.236-1(e)

SGE50016R0139

Section A Section B Section C Section D Section E Section F Section G Section H Section I Section J Section K Section L Section M

Solicitation, Offer, and Award Supplies or Services and Price/Costs Description/Specifications/Statement of Work Packing and Marking Inspection and Acceptance Deliverables and Performance Contract Administration Data Special Contract Requirements Contract Clauses List of Attachments: Attachment 1 Exhibits A-L, Attachments 2 and 3 Representations, Certifications and other Statements of Offerors or Respondents Instructions, Conditions, and Notices to Offerors or Respondents Evaluation factors for Award

OFFER (Must be fully completed by offeror)

14. NAME AND ADDRESS OF OFFEROR (Include ZIP Code) 15. TELEPHONE NO. (Include area code)

16. REMITTANCE ADDRESS (Include only if different than Item 14.)

CONTACT: DUNS:

CODE FACILITY CODE

The offeror agrees to perform the work required at the prices specified below in strict accordance with the terms of this solicitation, if this offer is accepted by the Government in writing within ____ calendar days after the date offers are due. (Insert any number equal to or greater than the minimum requirement stated in Item 13d. Failure to insert any number means the offeror accepts the minimum in Item 13d.)

17.

AMOUNTS

18. The offeror agrees to furnish any required performance and payment bonds.

19. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the solicitation -- give number and date of each)

AMENDMENT NO.

DATE.

20a. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER (Type or print)

20b. SIGNATURE 20c. OFFER DATE

AWARD (To be completed by Government)

21. ITEMS ACCEPTED

22. AMOUNT 23. ACCOUNTING AND APPROPRIATION DATA

24. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c) ( )

25. OTHER THAN FULL AND OPEN COMPETITION PURSUANT TO

26. ADMINISTERED BY 27. PAYMENT WILL BE MADE BY

CONTRACTING OFFICER WILL COMPLETE ITEM 28 OR 29 AS APPLICABLE

28. NEGOTIATED AGREEMENT (Contractor is required to sign this document and return __________ copies to issuing office) Contractor agrees to furnish and deliver all items or perform all work requirements identified on this form and any continuation sheets for the consideration stated in this contract. The rights and obligations of the parties to this contract shall be governed by (a) this contract award, (b) the solicitation, and (c) the clauses, representations, certifications, and specifications incorporated by reference in or attached to this contract.

29. AWARD (Contractor is not required to sign this document.) Your offer on this solicitation is hereby accepted as to the items listed. This award consummates the contract, which consists of (a) the Government solicitation and your offer, and (b) this contract award. No futher contractual document is necessary.

30a.NAME AND TITLE OF CONTRACTOR OR PERSON AUTHORIZED TO SIGN (Type or print) Tandra A. Jones

31a. NAME OF CONTRACTING OFFICER (Type or print)

30b. SIGNATURE 30c. DATE 31b. UNITED STATES OF AMERICA

BY

31c. DATE

STANDARD FORM 1442 (REV. 4-85) BACK

SGE50016R0139

001 0.00 ALFlorence Maintenance Services - Base

Year Doc Ref No:

Delivery

Date

FOB:

SGE50016R0139

Line Item Summary

Solicitation Number:

SGE50016R0139

Contract Number: Title: IT - Florence Maintenance Contract (Rome issued)

Date of Solicitation:

07/27/2016 revised 08/31/2016

Line Item No. Description Quantity Unit Unit Price Total Cost

Solicitation SGE50016R0139

Revised 08/31/2016

TABLE OF CONTENTS

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SCOPE OF SERVICES 7

B.2 TYPE OF CONTRACT 7

B.3 PRICES/COSTS 8

B.4 CONTRACT PRICING OVERVIEW 10

B.5 CURRENCY OF OFFER 10

B.6 CALCULATION OF ANNUAL ESTIMATES 10

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1. INTRODUCTION 11

C.2 SUPERINTENDENCE BY CONTRACTOR 17

C.3 QUALITY ASSURANCE 17

C.4. BUILDINGS 18

SECTION D

SECTION E

INSPECTION AND ACCEPTANCE

E.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) 19

SECTION F

DELIVERIES OR PERFORMANCE

F.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) 21

F.2 PERIOD OF PERFORMANCE 21

F.3 DELIVERABLES 22

F.4 CONTRACTOR'S SUBMISSION OF MAINTENANCE SCHEDULE 22

F.5 ACCEPTANCE OF SCHEDULE 22

F.6 NOTICE OF DELAY 23

F.7 NOTICE TO PROCEED 23

F.8 WORKING HOURS 23

F.9 EXCUSABLE DELAYS 23

F.10 POST AWARD CONFERENCE 24

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 AUTHORITY OF CONTRACTING OFFICER 25

G.2 DOSAR 652.242-70 - CONTRACTING OFFICER'S REPRESENTATIVE (COR)(AUG 1999) 25

G.3 FAR 52.236-6 SUPERINTENDENCE BY THE CONTRACTOR (APR 1984) 26

G.4. PAYMENT 26

G.5 FUNDING / TASK ORDERS / PROCEDURES 27

G.6 ADVANCE PAYMENT 28

G.7 RECORDKEEPING REQUIREMENTS 28

SECTION H

SPECIAL CONTRACT REQUIREMENTS

H.1 NOTICE TO THE GOVERNMENT OF LABOR DISPUTES 29

H.2 LAWS, REGULATIONS AND INSURANCE 29

H.3 CHOICE OF LAW 29

H.4 COMMERCIAL WARRANTY 29

H.5 CONTINUATION OF CONTRACT 30

H.6 ISSUANCE OF TASK ORDERS FOR UNSCHEDULED/EMERGENCY WORK 30

H.7 ORDERING OFFICIAL 30

H.8 RESERVED 30

H.9 CERTIFICATE OF INSURANCE 30

H.10 GOVERNING LAW 32

H.11 LANGUAGE PROFICIENCY 32

H.12 LAWS AND REGULATIONS 32

H.13 RESPONSIBILITY OF CONTRACTOR 33

H.14 MAINTENANCE OPERATIONS 33

H.15 SAFETY 34

H.16 SUBCONTRACTORS AND SUPPLIERS 35

H.17 CONTRACTOR PERSONNEL 35

H.18 MATERIALS AND EQUIPMENT 37

H.19 IMPORTED MATERIALS, EQUIPMENT, AND PERSONNEL 38

H.20 SPECIAL WARRANTIES 39

H.21 NON-COMPLIANCE WITH CONTRACT REQUIREMENTS 39

H.22 CONTRACTOR INVENTORY PROGRAM 39

H.23 FAR 52.236-1 – PERFORMANCE OF WORK BY THE CONTRACTOR (APR 1984) 40

SECTION I

CONTRACT CLAUSES

I.1 FAR 52.252-2 – CLAUSES INCORPORATED BY REFERENCE (FEB 1998) 41

I.2. 52.204-12 DATA UNIVERSAL NUMBERING SYSTEM NUMBER MAINTENANCE (DEC 2012) 43

I.3. 52.204-13 – SYSTEM FOR AWARD MANAGEMENT MAINTENANCE (JUL 2013) 44

I.4. 52.204-21 – BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS

(JUNE 2016) 46

I.5. 52.216-18 – ORDERING (OCT 1995) 48

I.6. 52.216-19 – ORDER LIMITATIONS (OCT 1995) 48

I.7. 52.216-22 – INDEFINITE QUANTITY (OCT 1995) 49

I.8. 52.217-8 – OPTION TO EXTEND SERVICES (NOV 1999) 49

I.9. 52.217-9 – OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) 49

I.10. 52.222-1 NOTICE TO THE GOVERNMENT OF LABOR DISPUTES (FEB 1997) 50

I.11. 52.222-50 – COMBATING TRAFFICKING IN PERSONS (MAR 2015) 50

I.12. 52.228-3 WORKERS’ COMPENSATION INSURANCE (DEFENSE BASE ACT) (JUL 2014) 57

I.13. 52.228-4 WORKERS’ COMPENSATION AND WAR-HAZARD INSURANCE OVERSEAS (APR

1984) 58

I.14. 52.228-5 INSURANCE-WORK ON A GOVERNMENT INSTALLATION (JAN 1997) 59

I.15 52.232-18 AVAILABILITY OF FUNDS (APR 1984) 59

I.16. 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984) 59

I.17. 52.236-9 Protection of Existing Vegetation, Structures 60

I.18. 52.236-12 CLEANING UP (APR 1984) 60

I.19. 52.245-2 GOVERNMENT PROPERTY INSTALLATION OPERATION SERVICES (APR 2012) 60

I.20. 652.204-70 – DEPARTMENT OF STATE PERSONAL IDENTIFICATION CARD ISSUANCE (FEB

2015) 61

I.21. 652.237-72 – OBSERVANCE OF LEGAL HOLIDAYS AND ADMINISTRATIVE LEAVE (FEB 2015)

I.22. 652.243-70 – NOTICES (AUG 1999) 63

I.23. 652.228-71 WORKER’S COMPENSATION INSURANCE (DEFENSE BASE ACT) - SERVICES (FEB

2015) 63

SECTION J

LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION K - REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF

OFFERORS OR RESPONDENTS

K.1 FAR 52.252-1 – PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) 66

K.2 52.204-8 – ANNUAL REPRESENTATIONS AND CERTIFICATIONS (APR 2016) 66

K.3 52.209-5 – CERTIFICATION REGARDING RESPONSIBILITY MATTERS (OCT 2015) 69

K.4 52.209-7 – INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL 2013) 71

K.5 52.209-11 – REPRESENTATION BY CORPORATONS REGARDING 73

K.6 52.225-20 – PROHIBITION ON CONDUCTING RESTRICTED BUSINESS OPERATIONS 74

K.7 652.225-70 – ARAB LEAGUE BOYCOTT OF ISRAEL (AUG 1999) 75

K.8 652.228-70 – DEFENSE BASE ACT INSURANCE – COVERED CONTRACTOR EMPLOYEES (FEB

2015) 75

K.9 CONTRACTOR RECRUITMENT OF THIRD COUNTRY NATIONALS (TCNs) 76

K.10 KEY PERSONNEL 76

K.11 DUNS NUMBER 77

K.12 TIN (US Tax Identification number), (if applicable) 77

K.13 AUTHORIZED CONTRACT ADMINISTRATOR 77

K.14 CERTIFICATION (05/95) 77

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 FAR 52.252-1 - SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) 78

L.2 SOLICITATION PROVISIONS IN FULL TEXT 78

L.3 REVIEW OF DOCUMENTS 81

L.4 SUBMISSION OF OFFERS 82

L.5 FAR 52.236-27 - 2 SITE VISIT (FEB 1995) ALTERNATE I (FEB 1995) 89

L.6 DOSAR 652.206-70 – ADVOCATE FOR COMPETITION/OMBUDSMAN (FEB 2015) 89

L.7 PROPOSAL DUE DATE 90

L.8 FAR 52.204-6 - DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER (JUL 2013) 90

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 EVALUATION OF PROPOSALS 92

M.2 52.217-5 EVALUATION OF OPTIONS (JUL 1990) 94

M.3 QUANTITIES FOR EVALUATION 94

M.4 SEPARATE CHARGES 94

M.5 AWARD WITHOUT DISCUSSIONS 95

M.6 FAR 52.225-17 - EVALUATION OF FOREIGN CURRENCY OFFERS (FEB 2000) 95

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SCOPE OF SERVICES

The purpose of this firm fixed unit-price IDIQ contract is to acquire building maintenance services on behalf of the U. S. Consulate General Florence, Italy as described Section C, DESCRIPTION/ SPECIFICATIONS/WORK STATEMENT, of this contract and exhibits attached in Section J. The contract consists of one base year and four individual option years which may be exercised by modification to the contract. Including option years in the solicitation does not obligate the USG (United States Government) to exercise one or all option years.

B.2 TYPE OF CONTRACT

(a) This is an Indefinite Delivery / Indefinite Quantity (IDIQ) type contract with fixed unit prices under which firm fixed unit price Delivery Orders (DO) will be issued. The fixed prices for the services are specified in Attachment 2 – Pricing Proposal Breakdown. All quantities are reasonable estimates per year based on past experience. They do not obligate the USG to order those quantities.

(b) As per FAR 52.216-22, "INDEFINITE QUANTITY," the minimum and maximum amounts for this indefinite quantity contract shall be any quantity or combination of supplies and services equal to the amount (s) set forth below. The US Government (USG) makes no guarantee as to the number of orders or actual amount of services that may be requested above the guaranteed minimum value for the life of the contract.

(c) The minimum for this indefinite delivery, indefinite quantity contract is US$5,000.00 (or equivalent in local currency) for the base and all option periods (combined).

(d) The maximum for this indefinite quantity contract (if the USG exercises all options) shall be any quantity or combination of supplies and services with a contract value of

US$750,000.00 (or equivalent in local currency).

(e) The contract shall remain unfunded. The contracting office shall issue the contractor separate funded delivery orders per requirement / location.

(f) In addition to the issued scheduled tasks individual delivery orders for unscheduled work or urgently needed services will be issued using the fixed hourly rates identified in Attachment 2.

Hours and labor categories for these delivery orders shall be negotiated into a firm-fixed-priced delivery order using the standards identified in the Means for Maintenance and Repair Costs Data and adjusted for Consulate Florence. The actual amount of work to be performed, an estimate of the professional/technical effort required, the time of such performance, and the location of the property(s) shall be authorized by delivery orders issued by the Contracting Officer. Oral orders may be necessary for emergency services; however, they shall be issued in writing within three business days of the oral instructions. See Exhibit B, Section J for sample of an Unscheduled

Work Order.

B.3 PRICES/COSTS

B.3.1 Prices:

(a) The contractor shall complete all work, including furnishing all labor, equipment and services, unless otherwise specified herein, required under this contract for the firm fixed unit prices indicated below and within the time specified herein. The prices entered into Attachment 2 – Pricing Breakdown shall include all costs for labor, profit, and, if applicable, value added tax (VAT) and Defense Base Act Insurance.

(b) Any costs not separately priced will be considered to be included in the individual delivery order prices as overhead or other indirect cost. No additional sums will be payable on account of any escalation in the cost of equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by this contract. Nor will the DO prices be adjusted on account of fluctuations in the currency exchange rates.

(c) Changes in the individual DO prices or time to complete will be made only due to changes made by the Government, by delays caused by the USG as determined and approved by the Contracting Officer, or by mandatory changes by the host country government.

(d) The currency shall be fixed and cannot be changed by modification to the contract. The only reimbursable item shall be the DBA (Defense Base Act), if applicable, or local equivalent, if applicable.

B.3.2 Scheduled Maintenance Services

(a) In consideration of satisfactory performance of all the scheduled services required under this contract, the Contractor shall be paid a fixed-price per month for Scheduled Maintenance

Services. No additional sums will be payable on account of any escalation in the cost of equipment or labor (unless mandated by local law), or because of the Contractor’s failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by the maintenance plan is. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rate.

(b) Premium pay for services required to be provided on holidays is included only in the fixed prices for Scheduled Maintenance Services.

B.3.3 Unscheduled Services

(a) The fixed hourly rates per labor category shall be used to establish firm fixed-price task orders. Each task order shall be issued in advance and priced by multiplying the hourly rates by the number of hours required.

(b) The Contractor shall also be reimbursed for costs for any materials/equipment ordered under the task order issued by the Government in conjunction with the Unscheduled Services, as further described in H.1. No profit shall be added to this material/equipment. All costs of materials/equipment shall be itemized on the invoice, such as purchase price of material/equipment, cost of transportation and cost of handing. If VAT charges are paid then they must be itemized in each task order.

B. 3.4 Emergency Services

(a) Emergency services shall be issued and priced at the same rates as unscheduled services;

however, work that is required beyond normal working hours or days (see F.14) or 40 hours per week or 8 hours per day and meet the definition of emergency services as defined in C.1.3 may use overtime rates as fixed below.

(b) The Contractor shall also be reimbursed for costs for any materials/equipment ordered under the delivery order issued by the Government in conjunction with the Emergency Services, as further described in H.1. No profit shall be added to this material/equipment. All costs of materials/equipment shall be itemized on the invoice, such as purchase price of material/ equipment, cost of transportation and cost of handing. If VAT charges are paid then they must be itemized in each delivery order.

B.3.5 Value Added Tax.

The Government will not reimburse the Contractor for VAT under this contract. The Contractor shall not include a line for VAT on Invoices as the U.S. Embassy has a tax exemption certificate with the host government.

B.3.6 Defense Base Act (DBA) Insurance

DBA insurance is required in accordance with FAR clauses 52.228-3 and 52.228-4 contained in

Section 2. DBA Insurance shall be obtained from any U.S. Department of Labor (DOL) authorized DBA insurance broker. DBA insurance cost will be evaluated as part of the total evaluated fixed price and included in the fixed price of the contract. The contractor will be required to provide evidence of insurance within 15 calendar days from the date of award. The list of DOL-authorized carriers is available at: http://www.dol.gov/owcp/dlhwc/lscarrier.htm

B.3.7 Cancellation fees for Emergency Maintenance Services

Should the Government cancel any maintenance orders already issued, the following cancellation procedures will apply:

a) The Government may cancel maintenance services orders in part or in full up to two (2) days prior to the start date of a particular maintenance request issued by the Facilities

Office without any cost to the United States Government.

http://www.dol.gov/owcp/dlhwc/lscarrier.htm

b) For a cancellation of maintenance services requirements one (1) day prior to the scheduled service, the Contractor is entitled to compensation up to 50% of the total cost for the estimated hours and number of employees for that specific maintenance request.

c) For a cancellation of maintenance requirements less than 24 hours prior to the scheduled service, the Contractor is entitled to compensation in full for the estimated hours of employees for that specific maintenance request.

B.4 CONTRACT PRICING OVERVIEW

B.4.1 Offerors shall insert the unit prices (fixed) into the pricing schedule provided as

Attachment 2 - Price Proposal Breakdown. A summary of estimated totals for this indefinite delivery indefinite quantity contract are of shown below.

Base Year Total: _______________

First Option Year Total: _______________

Second Option Year Total: _______________

Third Option Year Total: _______________

Fourth Option Year Total: _______________

GRAND TOTAL: _______________

B.5 CURRENCY OF OFFER

Currency of the offer is (offerors please complete) ___________________.

B.6 CALCULATION OF ANNUAL ESTIMATES

For the purpose of calculating annual estimated totals only, the US Government shall add all prices of all options offered in Attachment 2.

END OF SECTION B

REMAINDER OF THIS PAGE IS LEFT INTENTIONALLY BLANK

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1. INTRODUCTION

C.1.1 General

(a) The U.S. Consulate General Florence, Italy (Consulate) requires a building maintenance service Contractor to perform both scheduled and unscheduled work orders on U.S. government owned properties. The Contractor shall furnish managerial, administrative and direct operational personnel to accomplish all work as required in this contract. The Contractor shall designate an

English speaking representative (Supervisor/Foreman) who shall supervise the Contractor's workforce and be the Contractor's liaison with the U.S. through the Contracting Officer’s

Representative (COR).

(b) The designated supervisor/foreman shall be located on-site in an office designated by the

Contracting Officer during normal Consulate working hours (8:30 a.m. until 5:30 pm.), and shall have supervision as his/her function during the times while s/he is on duty. The supervisor may also be required to make minor repairs where possible and practicle.

The Contractor's employees shall be on-site only for contractual duties and not for any other business or purposes. Specific services are described in detail below.

C.1.2 Personnel

The Contractor shall be responsible for providing qualified technicians (with at least one of each trade at the journey-man level or equivalent) with relevant experience of more than 3 years to meet the minimum requirements established below to perform maintenance services in accordance with the maintenance plan shown in Exhibit A and unscheduled services. Helper positions do not need to meet this 3 year minimum requirement. Personnel shall meet the minimum criteria for labor categories shown as identified in Section J, Exhibit C.

C.1.3 Definitions

"CMP" is a comprehensive maintenance plan.

“COB” means Consulate Office Building.

"Daily" means 5 days per week, on each non-holiday workday.

"Emergency Services" are task orders which require immediate attention. May involve working other than normal work day or hour as defined in F.8. Contractor required to respond to call within 8 hours and take action to minimize emergency situation.

"Execution Plan" is submitted by the Contractor and defines the methods and disciplines used to carry out the maintenance plan as provided in Exhibit A.

"General Instructions" mean those instructions, directives and guidelines that apply to all employee maintenance personnel.

“GMMS” is a computerized maintenance management system such as the Department of State’s

Global Maintenance Management System, PMCI or QUIBIC.

"HVAC" means Heating Ventilating and Air-Conditioning.

“Make Readies” are the preparation of residential units to be “made ready” for new occupants and should be negotiated as unscheduled work orders.

"PM" means Preventive Maintenance

“POR” means Principal Officer’s Residence.

“Post” means staff located at the Consulate.

“PSO” means Post Security Officer.

"Routine Maintenance and Repair" includes the preservation in a sound state of real property and might include day-to-day electrical and plumbing work, and the purchase of maintenance stock.

"Scheduled Maintenance Services" includes all routine maintenance functions identified in the

Exhibit A, Maintenance Plan or Facility Maintenance Plan, for post systems and equipment.

"Unscheduled Maintenance and Repair Services" includes minor maintenance and repair services which are not identified in the Comprehensive Maintenance Plan or Facility Maintenance Plan.

C.1.3.1 The Contractor shall provide an Executive Plan to carry out the maintenance as shown in Exhibit A. These duties and responsibilities are described in Subsection C.1.5.

The Contractor shall provide a draft of the Executive Plan to the COR for review 30 days after contract award.

C.1.4 Location, Service, Kind of Personnel: A sample listing of locations, kinds of services, and personnel by category, is provided in Exhibit A (Department of State Real Property

Application and Preventive Maintenance Work Order Tasks). A sample of an unscheduled order is described in Exhibit B and is for illustration only and will not necessarily be identical to services provided under this contract.

C.1.5 Duties and Responsibilities

C.1.5.1 Outline of Electrical/HVAC/Plumbing/Other Mechanical Services to be

Performed: (ALL PROPERTIES)

Services to be performed by these technicians shall include those outlined below. Damage or situations requiring major or specialized remedial services shall promptly be brought to the attention of the COR or the Embassy Management Office, and efforts shall be made to minimize such trouble or damage until proper corrective action can be taken. Major and specialized repairs shall be carried out by the Government, independent of this contract. Services to be performed as part of scheduled maintenance to include:

C.1.5.1.1 Electrical

(1) Monitoring the operating condition of all systems and equipment in the central station, substations and machine rooms on a regular basis.

(2) Replacing circuit breakers and/or fuses and materials. No Government Furnished

Equipment (GFE) will be provided under the contract.

(3) In an emergency, taking all possible measures to prevent hazards, ensure safety and maintain property. Promptly reporting to the COR, the Power Company (as required by the

Embassy-Power Company Agreement), or to the PSO when the COR or his/her staff are unavailable.

(4) Monitoring, checking, and repairing the centralized Uninterruptible Power System (UPS) including the batteries for proper operation. No GFE provided.

C.1.5.1.2 HVAC

(1) Operating the Heating/Ventilation/Air Conditioning(HVAC) systems according to the pertinent seasonal cooling/heating requirements as prescribed by the COR.

(2) Providing seasonal (i.e. off-, pre-, and post-season) servicing on the heating and air-conditioning plant equipment.

(3) Making insulation tests, adjusting relays, resetting circuit breakers, cleaning contact surfaces.

(4) Making minor repairs to the systems and their equipment in accordance with scheduled and unscheduled work orders. No GFE provided.

(5) Keeping records on power consumption and operation, maintenance, repair of major equipment, as defined by post, on a daily basis, in a continuous calendar-day series: these records shall remain the property of the Government and be available for inspection by the COR or his staff at any time.

(6) Inspecting pumps for abnormal temperature, vibration, noise, and other trouble symptoms, and adjusting as necessary.

(7) Inspecting valves for restriction, leaks and other trouble symptoms, and adjusting as necessary.

(8) Inspecting and repairing or resetting hot water heaters.

(9) Performing periodic cleaning, washing and/or replacing of all air filters for all split-pack air-conditioner systems units at all properties. The terms "cleaning" means "dusting" where unwashable filters are used, "washing", where washable filters are used and "replacing" where unwashable/throwaway filters are used. Contractor shall supply filters as part of this contract.

(10) Inspecting all HVAC work including pipes, ducts, valves, dampers, fittings, waste water and sewer lines, traps, catch basins, toilet fixtures, down-spouts, and gutters for clogging and loose joints, restrictions, leaks, and other faulty conditions; providing routine servicing such as retightening, caulking, lubricating, and performing first echelon maintenance.

(11) Monitor the operation of the main boiler system to ensure continuouos and proper operation. Perform prentive maintenance as noted in Exhibit A.

C.1.5.1.3 Plumbing

(1) Inspecting all plumbing work including pipes, ducts, valves, dampers, fittings, waste water and sewer lines, traps, catch basins, toilet fixtures, down-spouts, and gutters for clogging and loose joints, restrictions, leaks, and other faulty conditions; providing routine servicing such as retightening, caulking, lubricating, and performing first echelon maintenance.

(2) Inspecting sprinklers, domestic hot water heaters, drinking fountains and servicing to maintain in good and proper working order.

(3) Maintaining continuous records of water consumption for inspection by the COR or his staff at any time; such records to remain the property of the Government.

C.1.5.1.4 Other Mechanical

(1) Inspecting all fire extinguishers and fire extinguishing systems (including halon gas), smoke and heat detectors in all communal areas once a month for proper operation and reporting the results to the COR. The date of each inspection shall be stamped on the tag attached to each piece of equipment.

(2) In case of elevator failure or trouble, promptly notify the COR. Routine and preventive maintenance for the elevator is provided by others, Contractor is not responsible for maintaining or repairing the elevator.

(3) Emergency Generators - In case of generator failure or trouble, promptly notify the COR.

Contractor is responsible for checking the overall condition of the emergency generator system and generator room on a weekly basis. Must check fuel levels monthly or after generator has been in operation. Routine and preventive maintenance for the elevator is provided by others, Contractor is not responsible for maintaining or repairing the generator.

(4) Inspecting and repairing residential appliances located in the three residences and the

Consulate. Residential applaiances include; refrigerators, gass ranges, clothes washers, clothes dryers, and dishwashers.

C.1.5.2 Electrical/Mechanical Installations to be Operated and Maintained

See Exhibit A for a representative sampling of the systems and equipment to be Operated and maintained.

C.1.5.3 Miscellaneous Maintenance and Repair Services

The Contractor shall provide day-to-day maintenance and repair services for all Government-owned/long term leased properties, systems, equipment as directed by the COR.

C.1.5.4 Miscellaneous Maintenance and Repair Services

C.1.5.4.1 Painting

See Exhibit A for technical specifications for painting work.

C.1.5.4.1.1 APPLICABLE PAINTING STANDARDS AND PAINT SPECIFICATIONS

(1) Painting and preparatory work shall be in accordance with industry standards, and supplemented with the instructions given below. In cases where local standards and those listed in this contract are in conflict, the stricter of the two shall apply.

C.1.5.4.1.2 PAINT TYPES

(All paint used shall be lead free. Latex, basic off-white, to match existing, or semi-gloss, basic off-white to match existing, or high-gloss, basic off-white to match existing shall be used.

Where a custom color must be matched, Contractor shall match exiting to the extent possible.

C.1.5.4.1.3 PREPARATION AND PROTECTION OF WORK AREA

(1) Painting shall not disturb or damage any fixed property (including but not limited to; light fixtures, floors, carpets, or windows). The contractor shall move and/or protect property while painting and shall return such property to its original position when work

(2) The contractor shall remove furnishings (such as furniture, rugs, etc.) or protect them by protective covering. The contractor shall also protect floors from soiling and paint spills. The contractor shall not wash wooden floors under any circumstances. To protect floors (of all types) from damage, the contractor shall use a suitable protective cover and provide ladders and scaffolding with clean rubber shoes or similar protection devices.

(3) If the contractor spills any paint, or in any way soils the floors, a specialist floor finishing company at the contractor’s expense shall perform the cleanup. After completion of the painting work, the contractor shall return all furnishings to their original position, and clean the work area free of litter and debris.

C.1.5.4.2 Carpentry

(1) Windows and Shutters: Contractor shall inspect and monitor all windows and shutters to ensure their continued safe operation. Minor repairs to window closures, panes, or accessories shall be performed under this contract. Significant repairs or complete window replacement shall be handled as “unscheduled” work via a task order.

(2) Doors and Locks: Contractor shall inspect and monitor all doors and locks to ensure their continued safe operation. Minor repairs to doors, closures, panes, or accessories shall be performed under this contract. Significant repairs or complete door replacement shall be handled as “unscheduled” work via a task order.

(3) Fixtures, furniture and equipment (FF&E): Contractor shall make minor repairs and adjustments to existing office and residential FF&E. Assembly of new FF&E shall be handled as

“unscheduled” work via a task order. A listing of common FF&E is provided in Exhibit A.

The detailed work requirements and instructions including emergency works shall be provided by the Contracting Officer to the Contractor's Liaison who shall supervise, schedule, and manage the performance of the assignments.

All personnel assigned by the Contractor for the performance of the respective services shall be regular employees of the Contractor, and shall be supervised by the Contractor. There shall be no employer-employee relationship between the Government and the personnel. Subcontractors may only be employed with the express written consent of the Contracting Officer.

C.2 SUPERINTENDENCE BY CONTRACTOR

The entire operation of the contracted services shall be superintended by the Contractor's bilingual (English/Italian) liaison (Supervisor/Foreman), who shall maintain a close contact with the Contracting Officer and the COR in order to coordinate the performance of the contracted services with the needs of the Government.

The Supervisor/Foreman, or his/her qualified assistant, shall be on duty and on site at the

Consulate throughout the normal operating hours of the Consulate. S/he shall also superintend the performance of the contracted services on Saturdays, Sundays, and holidays.

C.3 QUALITY ASSURANCE

The Contractor shall institute an appropriate inspection system including checklists of duties to be carried out, ensuring these duties are carried out by the supervisory staff and senior employees, and carrying out weekly inspections to determine whether the various services are being performed according to the contract requirements. Copies of the weekly inspection reports shall be provided to the COR.

Any shortcomings and/or substandard conditions noted in such inspections shall be promptly corrected and improved; any conditions beyond the responsibility of the Contractor shall be brought to the attention of the Contracting Officer or COR, for disposition.

C.3.1 Monthly Report

The Contractor shall render a monthly building maintenance report, summing up observations resulting from the inspections, difficulties or irregularities encountered, measures taken, improved conditions, repairs or services needed (those beyond the Contractor's responsibilities), special work done, recommendations, and other matters related to operation and maintenance of the buildings and facilities covered by this contract. The monthly report shall be provided in a format similar to the one in Exhibit F, signed by an authorized representative of the Contractor, and shall be submitted to the COR, together with the Contractor's monthly invoice.

C.3.2 Inspection by Government:

The services being performed hereunder and the supplies furnished therefore will be inspected from time to time by the COR, or his/her authorized representatives, to determine that all work is being performed in a satisfactory manner, and that all supplies are of acceptable quality and standards.

The Contractor shall be responsible for any countermeasures or corrective action, within the scope of this contract, which may be required by the Contracting Officer as a result of such inspection.

C.4. BUILDINGS

The consulate compound consists of two primary buildings:

a) Main building - consisting of three floors plus two mezzanines and one basement level for a total of about 28,000 gross square feet. The consulate occupies the ground and the first floors, while the third floor is a residence (approximately 5,000 square feet).

b) Annex building - consists of three floors for a total of about 7,900 gross square feet with one small (approx. 1.000 gross square feet.) basement level. There are residential units on the second and third floors (each residence is approximately 2,300 gross square feet).

A garage, storage and offices are located on the ground level.

END OF SECTION C

SECTION D

RESERVED

NOT APPLICABLE

END OF SECTION D

SECTION E

INSPECTION AND ACCEPTANCE

E.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates the following clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:

http://www.acquisition.gov/far/ or http://farsite.hill.af.mil/vffara.htm

These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use an internet

“search engine” (for example Google, Yahoo, Excite) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1)

CLAUSE TITLE AND DATE

52.246-4 INSPECTION OF SERVICES – FIXED PRICE (AUG 1996)

52.246-12 INSPECTION OF CONSTRUCTION (AUG 1996)

E.2 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the

Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Performance Objective

PWS

Paragraph Performance Threshold

Services

Performs all maintenance services set forth in the Performance Work

Statement (PWS)

C.1 thru C.4

All required services are performed and no more than one (1) customer complaint is received per month http://www.acquisition.gov/far/ http://farsite.hill.af.mil/vffara.htm http://www.statebuy.state.gov/

E.2.1 Surveillance. The COR will receive and document all complaints from

Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

E.2.2 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996)), if any of the services exceed the standard.

E.2.3 Procedures

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant.

The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the

Contracting Officer for appropriate action under the Inspection clause.

END OF SECTION E

SECTION F

DELIVERIES OR PERFORMANCE

F.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates the following clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:

http://www.acquisition.gov/far/ or http://farsite.hill.af.mil/vffara.htm

These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use an internet

“search engine” (for example Google, Yahoo, Excite) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1)

CLAUSE TITLE AND DATE

52.242-15 STOP-WORK ORDER (AUG 1989)

52.242-17 GOVERNMENT DELAY OF WORK (APR 1984)

52.242-14 SUSPENSION OF WORK (APR 1984)

F.2 PERIOD OF PERFORMANCE

F.2.1 The contract shall be effective on the date of the Contracting Officer's signature, and shall continue for twelve months thereafter, with four separate one-year options. Option years, if exercised by the USG, shall be for twelve (12) months each, commencing at the expiration of the previous period of performance.

F.2.2 The Government may extend this contract in accordance with the option clause in Section

I, FAR 52.217-9, Option to Extend the Term of the Contract – Deviation, which also specifies the total duration of this contract.

F.2.3 Notwithstanding the expressed contract expiration date, this contract shall remain in full force and effect until the last items or services ordered hereunder have been delivered and accepted by the Government.

http://www.acquisition.gov/far/ http://farsite.hill.af.mil/vffara.htm http://www.statebuy.state.gov/

F.3 DELIVERABLES

The following items shall be delivered under this contract

Description Quantity Delivery Date Deliver To

C.1.3.1 Execution Plan 1 30 days after award COR

C.3. Quality Assurance Plan 1 10 days after award COR

C.3. Inspection Report 1

7 days after end of weekly period COR

C.3.1. Building Maintenance

Report 1 5th day of each month COR

H.17.2 OF-174 on Personnel 1 10 days after award COR

H.9. Insurance/Licenses &

Permits 1

30 days after Notice of

Award CO

H.15.1 Safety Plan 1

30 days after contract award COR

H.12.1 Waste Disposal Report 1 Last day of each month COR

F.4 CONTRACTOR'S SUBMISSION OF MAINTENANCE SCHEDULE AND MINOR

REPAIRS UNDER UNSCHEDULED WORK ORDERS

The time for submission of the schedules and General Instructions referenced in Section I, 52.236-15, "Schedules for Construction Contracts", paragraph (a), is hereby modified to reflect the due date for submission as 4 calendar days after receipt of an executed contract". The

Contractor shall weekly revise such schedules (1) to account for the actual progress of the work,

(2) to reflect approved adjustments in the performance schedule, and (3) as required by the

Contracting Officer to achieve coordination with work by the Government and any separate contractors employed by the Government. The Contractor shall submit a schedule which sequences work so as to minimize disruption at the jobsite.

All deliverables shall be in the English language, unless otherwise provided hereunder, and any system of dimensions (i.e., English or metric) shown shall be consistent with that used in the contract. No extension of time shall be allowed on account of a delay by the Government in approving such deliverables if the Contractor has failed to act promptly and responsively in submitting its deliverables. Each deliverable shall be identified as required by the contract.

F.5 ACCEPTANCE OF SCHEDULE

When the Government has accepted any time schedule, it shall be binding upon the Contractor.

The completion date is fixed and may be extended only by a written modification to the delivery order signed by the Contracting Officer. Acceptance or approval of any schedule or revision thereof by the Government shall not (1) extend the completion date or obligate the Government to do so, (2) constitute acceptance or approval of any delay, nor (3) excuse the Contractor from or relieve the Contractor of its obligation to maintain the progress of the work and achieve final completion by the established completion date.

F.6 NOTICE OF DELAY

In the event the Contractor receives a notice of any change in the work, or if any other conditions arise which are likely to cause or are actually causing delays which the Contractor believes may result in completion of the project after the completion date, the Contractor shall notify the

Contracting Officer of the effect, if any, of such change or other conditions upon the approved schedule, and shall state in what respects, if any, the relevant schedule or the completion date should be revised. Such notice shall be given promptly and not more than ten (10) days following the first occurrence of event giving rise to the delay or prospective delay. Revisions to the approved time schedule shall only be made with the approval of the Contracting Officer.

F.7 NOTICE TO PROCEED

(a) Following receipt from the Contractor of evidence of insurance within the time specified in

Section H of this contract, and following acceptance of these documents by the Contracting

Officer, the Contracting Officer will provide to the Contractor a Notice to Proceed. The

Contractor must then prosecute the work required hereunder.

(b) It is possible that the Contracting Officer may elect to issue the Notice to Proceed prior to receipt and acceptance of insurance required hereunder. Issuance of a Notice to Proceed by the

Government before receipt of the required insurance certificates or policies shall not be a waiver of the requirement to furnish these documents.

F.8 WORKING HOURS

All work shall be performed during Monday – Friday, 8:30 – 17:30 except for local holidays and those identified in Section I under 652.237-72. Other hours, initiated by the Contractor, may be approved by the Contracting Officer's Representative. Notice must be given 24 hours in advance to COR who will consider any deviation from the hours identified above. Changes in work hours will not be cause for a price increase.

F.9 EXCUSABLE DELAYS

The Contractor will be allowed time, not money, for excusable delays as defined in FAR 52.249-

10, Default. Examples of such cases include (l) acts of God or of the public enemy, (2) acts of the United States Government in either its sovereign or contractual capacity, (3) acts of the government of the host country in its sovereign capacity, (4) acts of another contractor in the performance of a contract with the Government, (5)fires, (6) floods, (7) epidemics, (8) quarantine restrictions, (9) strikes, (l0) freight embargoes, (11) delays in delivery of Government furnished equipment and (12) unusually severe weather. In each instance, the failure to perform must be beyond the control and without the fault or negligence of the Contractor, and the failure to perform furthermore (1) must be one that the Contractor could not have reasonably anticipated and taken adequate measures to protect against, (2) cannot be overcome by reasonable efforts to reschedule the work, and (3) directly and materially affects the date of final completion of the project.

F.10 POST AWARD CONFERENCE

A post award conference will be held 10 days after contract award at TBD to discuss the schedule, submittals, Notice to Proceed, mobilization and other important issues that affect the progress under this contract.

END OF SECTION F

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 AUTHORITY OF CONTRACTING OFFICER

G.1.1 All work shall be performed under the general direction of the Contracting Officer, who alone shall have the power to bind the Government and to exercise the rights, responsibilities, authorities and functions vested by the contract, except that the Contracting Officer and the

Procurement Executive shall have the right to designate authorized representatives to act for the

Contracting Officer, as specifically provided in the designation of that individual.

G.1.2 CONTRACT ADMINISTRATION DATA

Contracting Officer: Tandra A. Jones

Contract Administrator: Hartmut Christe

Telephone Number: 49-069-7535-3343

E-Mail: Christeh@state.gov

Contracting Officer's

Representative (COR): To Be Specified at IDIQ Contract Award and a separate COR specified for each DO issued

Telephone Number:

Facsimile Number:

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