SFSIAQ11R0044_ Amendment 1.pdf

SOLICITATION, OFFER, AND AWARD

1. THIS CONTRACT IS A RATED ORDER UNDER DPAS (15 CFR

700)

RATING

2. CONTRACT NUMBER 3. SOLICITATION NUMBER

SFSIAQ11R0044 SEALED BID (IFB)

X NEGOTIATED (RFP)

4. TYPE OF SOLICITATION 5. DATE ISSUED

07/19/2011

6. REQUISITION/PURCHASE NUMBER

CODE: FSIAQ

FSI OFFICE OF AQUISITIONS (FSI/EX/GSACQ)

4000 ARLINGTON BLVD

ARLINGTON, VA 22204

7. ISSUED BY

FSI OFFICE OF AQUISITIONS (FSI/EX/GSACQ)

4000 ARLINGTON BLVD

ARLINGTON, VA 22204

8. ADDRESS OFFER TO (If other than Item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

9. Sealed offers in original and __3__ copies for furnishing the supplies or services in the Schedule will be received at the place specified in item 8, or if handcarried, in the depository located in ____ until __16:00:00__ local time __07/29/2011 __

10. FOR

INFORMATION

E-MAIL:

A. NAME

Nadia O. Shokry

B. TELEPHONE (NO COLLECT

CALLS)

C. E-MAIL ADDRESS

shokryno@State.gov

11. TABLE OF CONTENTS (See Table of Contents on page 2)

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - SCHEDULE PART II - CONTRACT CLAUSES

A SOLICITATION/CONTRACT FORM I CONTRACT CLAUSES CONTRACT

B SUPPLIES OR SERVICES AND PRICES/COSTS PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

C DESCRIPTION/SPECS./WORK STATEMENT J LIST OF ATTACHMENTS

D PACKAGING AND MARKING PART IV - REPRESENTATIONS AND INSTRUCTIONS

E INSPECTION AND ACCEPTANCE K REPRESENTATIONS CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORSF DELIVERIES OR PERFORMANCE

L INSTRS., CONDS., AND NOTICES TO OFFERORSG CONTRACT ADMINISTRATION DATA

M EVALUATION FACTORS FOR AWARDH SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror)

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

In compliance with the above, the undersigned agrees, if this offer is accepted within __________ calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

12.

13. DISCOUNT FOR PROMPT PAYMENT (See Section I, Clause No.

52.232-8)

10 CALENDER DAYS(%)

0.00 %

20 CALENDER DAYS(%)

0.00 %

30 CALENDER DAYS(%)

0.00 %

0 CALENDER DAYS(%)

0.00 %

14. ACKNOWLEDGEMENT OF AMENDMENTS (The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NO. DATE AMENDMENT NO. DATE

15A. NAME AND

ADDRESS OF

OFFEROR

CONTACT: DUNS: 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER (Type or Print)

15B. TELEPHONE NUMBER

15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c) ( )

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION: 23. SUBMIT INVOICES TO ADDRESS SHOWN IN (4 copies unless otherwise specified)

ITEM

CODE:24. ADMINISTERED BY (if other than Item 7) CODE: FSIBU

BUDGET OFC (FSI/EX/BUD)

FOREIGN SERVICE INSTITUTE

BUDGET & MANAGEMENT OFFICE

WASHINGTON, DC 20520-4201

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

Martin Regan

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA 28. DATE

07/19/2011

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

SFSIAQ11R0044

Summary Info Continuation Page

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs B.1. Supplies or Services and Prices

C Descriptions/Specifications/Statement of Work C.1. Statement of Work

D Packaging and Marking D.1. Packing amd Marking

E Inspection and Acceptance 52.246-6 Inspection--Time-and-Material and Labor-Hour (May 2001) E.1. Inspection and Acceptance

F Deliveries or Performance F.1. Deliveries or Performance

G Contract Administration Data

652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

G.1. Contract Administration Data

H Special Contract Requirements

652.239-70 INFORMATION TECHNOLOGY SECURITY PLAN AND ACCREDITATION (SEP

2007)

652.239-71 SECURITY REQUIREMENTS FOR UNCLASSIFIED INFORMATION TECHNOLOGY

RESOURCES (SEP 2007)

H.1. Special Contract Requirements

I Contract Clauses 52.202-1 Definitions (July 2004) 52.203-3 Gratuities (Apr 1984) 52.203-12 Limitation On Payments To Influence Certain Federal Transactions (Oct 2010) 52.204-2 Security Requirements (Aug 1996) 52.204-4 Printed or Copied Double-Sided on Recycled Paper (Aug 2000) 52.204-7 Central Contractor Registration (Apr 2008) 52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) 52.207-3 Right of First Refusal of Employment (May 2006) 52.212-4 Contract Terms and Conditions--Commercial Items (June 2010) 52.212-4 Alt I Contract Terms and Conditions--Commercial Items (June 2010) - Alternate I (Oct 2008) 52.215-2 Audit and Records--Negotiation (Oct 2010) 52.215-8 Order of Precedence--Uniform Contract Format (Oct 1997) 52.216-31 Time-and-Materials/Labor-Hour Proposal Requirements - Commercial Item Acquisition (Feb 2007) 52.217-8 Option to Extend Services (Nov 1999) 52.222-1 Notice to the Government of Labor Disputes (Feb 1997) 52.223-5 Pollution Prevention and Right-to-Know Information (Aug 2003) 52.223-6 Drug Free Workplace (May 2001) 52.223-14 Toxic Chemical Release Reporting 52.224-1 Privacy Act Notification (Apr 1984) 52.224-2 Privacy Act (Apr 1984) 52.227-1 Authorization and Consent (Dec 2007) 52.227-17 Rights in Data-Special Works (Dec 2007) 52.232-7 Payments under Time-and-Materials and Labor Hour Contracts (Feb 2007) 52.232-7 Alt I Payments under Time-and-Materials and Labor-Hour Contracts (Feb 2007)- Alternate I (Feb 2007) 52.232-9 Limitation on Withholding of Payments (Apr 1984) 52.232-17 Interest (Oct 2010) 52.232-23 Assignment Of Claims (Jan 1986) 52.233-1 Disputes (July 2002) 52.233-1 Alt I Disputes (July 2002)- Alternate I (Dec 1991) 52.237-2 Protection Of Government Buildings, Equipment, And Vegetation (Apr 1984) 52.239-1 Privacy or Security Safeguards (Aug 1996) 52.242-13 Bankruptcy (July 1995) 52.243-3 Changes--Time-and-Material or Labor-Hours (Sept 2000) 52.246-25 Limitation of Liability--Services (Feb 1997)

52.249-14 Excusable Delays (Apr 1984) 52.253-1 Computer Generated Forms (Jan 1991) 652.204-70 Department of State Personal Identification Card Issuance Procedures 652.225-71 SECTION 8(a) OF THE EXPORT ADMINISTRATION ACT OF 1979, AS AMENDED

(AUG 1999)

652.237-72 OBSERVANCE OF LEGAL HOLIDAYS AND ADMINISTRATIVE LEAVE (APR

2004) 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters (Jan 2011) 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items (Apr 2011) 52.216-18 Ordering (Oct 1995) 52.216-19 Order Limitations (Oct 1995) 52.216-22 Indefinite Quantity (Oct 1995) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.252-2 Clauses Incorporated by Reference (Feb 1998)

J List of Attachments J.1. List of Documents, Exhibits and Other Attachments

K Representations, Certifications, and Other Statements of Offerors or Respondents 52.225-25 Prohibition on Engaging in Sanctioned Activities Relating to Iran--Certification (Sep 2010) 52.209-7 Information Regarding Responsibility Matters (Jan 2011) 52.212-3 Offeror Representations and Certifications--Commercial Items (Apr 2011) 52.223-13 Certification of Toxic Chemical Release Reporting

652.225-70 ARAB LEAGUE BOYCOTT OF ISRAEL (AUG 1999)

L Instructions, Conditions, and Notices to Offerors and Respondents 52.212-1 Instructions to Offerors--Commercial Items (June 2008) 52.214-34 Submission of Offers in the English Language (Apr 1991) 52.214-35 Submission of Offers in U.S. Currency (Apr 1991) 52.215-1 Instructions to Offerors--Competitive Acquisition (Jan 2004) 52.216-28 Multiple Awards for Advisory and Assistance Services (Oct 1995) 52.222-24 Preaward On-Site Equal Opportunity Compliance Evaluation (Feb 1999) L.1. Instruction, Conditions and Notices to Bidders 52.216-1 Type of Contract (Apr 1984) 52.233-2 Service of Protest (Sept 2006) 52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998)

652.206-70 COMPETITION ADVOCATE/OMBUDSMAN (AUG 99)(DEVIATION)

M Evaluation Factors for Award 52.217-5 Evaluation of Options (July 1990) M.1. Evaluation Factors for Award 52.212-2 Evaluation - Commercial Items (Jan 1999)

1 Accounting Clerk I Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

2 Accounting Clerk II Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

3 Accounting Clerk III Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

4 Administrative Assistant Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

5 General Clerk I Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

6 General Clerk II Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

7 General Clerk III Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

8 Personnel Assistant I Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

Line Item No. Description Quantity Unit Unit Price Total Cost

Delivery Date FOB:

Destination

9 Personnel Assistant II Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

10 Personnel Assistant III Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

11 Receptionist Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

12 Secretary I Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

13 Secretary II Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

14 Secretary III Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

15 Librarian Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

16 Library Aide/Clerk 0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

BASE YEAR

Doc Ref No:

Delivery Date FOB:

Destination

17 Library Information Technology Systems Administrator Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

18 Library Technician Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

19 Media Specialist I Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

20 Media Specialist II Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

21 Media Specialist III Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

22 Photographer I Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

23 Photographer II Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

24 Photographer III Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

25 Photographer IV Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

26 Photographer V Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

27 Video Teleconference Technician Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

28 Graphic Artist Overtime $

BASE YEAR

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

29 Accounting Clerk I Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

30 Accounting Clerk II Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

31 Accounting Clerk III Overtime $

0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

OPTION YEAR 1

Doc Ref No:

Delivery Date FOB:

Destination

32 Administrative Assistant Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

33 General Clerk I Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

34 General Clerk II Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

35 General Clerk III Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

36 Personnel Assistant I Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

37 Personnel Assistant II Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

38 Personnel Assistant III Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

39 Receptionist

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

40 Secretary I Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

41 Secretary II Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

42 Secretary III Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

43 Librarian Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

44 Library Aide/Clerk Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

45 Library Information Technology Systems Administrator Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

46 Library Technician Overtime $

0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

OPTION YEAR 1

Delivery Date FOB:

Destination

47 Media Specialist I Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

48 Media Specialist II Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

49 Media Specialist III Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

50 Photographer I Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

51 Photographer II Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

52 Photographer III Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

53 Photographer IV Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

54 Photographer V

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

55 Video Teleconference Technician Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

56 Graphic Artist Overtime $

OPTION YEAR 1

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

57 Accounting Clerk I Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

58 Accounting Clerk II Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

59 Accounting Clerk III Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

60 Administrative Assistant Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

61 General Clerk I Overtime $

OPTION YEAR 2

0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

Destination

62 General Clerk II Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

63 General Clerk III Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

64 Personnel Assistant I Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

65 Personnel Assistant II Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

66 Personnel Assistant III Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

67 Receptionist Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

68 Secretary I Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

69 Secretary II

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

70 Secretary III Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

71 Librarian Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

72 Library Aide/Clerk Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

73 Library Information Technology Systems Administrator Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

74 Library Technician Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

75 Media Specialist I Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

76 Media Specialist II Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

77 Media Specialist III Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

78 Photographer I Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

79 Photographer II Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

80 Photographer III Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

81 Photographer IV Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

82 Photographer V Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

83 Video Teleconference Technician Overtime $

OPTION YEAR 2

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

84 Graphic Artist 0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

OPTION YEAR 2

Doc Ref No:

Delivery Date FOB:

Destination

85 Accounting Clerk I Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

86 Accounting Clerk II Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

87 Accounting Clerk III Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

88 Administrative Assistant Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

89 General Clerk I Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

90 General Clerk II Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

91 General Clerk III Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

92 Personnel Assistant I Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

93 Personnel Assistant II Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

94 Personnel Assistant III Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

95 Receptionist Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

96 Secretary I Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

97 Secretary II Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

98 Secretary III Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

99 Librarian 0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

OPTION YEAR 3

Doc Ref No:

Delivery Date FOB:

Destination

100 Library Aide/Clerk Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

101 Library Information Technology Systems Administrator Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

102 Library Technician Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

103 Media Specialist I Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

104 Media Specialist II Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

105 Media Specialist III Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

106 Photographer I Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

107 Photographer II Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

108 Photographer III Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

109 Photographer IV Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

110 Photographer V Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

111 Video Teleconference Technician Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

112 Graphic Artist Overtime $

OPTION YEAR 3

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

113 Accounting Clerk I Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

114 Accounting Clerk II Overtime $

0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

OPTION YEAR 4

Delivery Date FOB:

Destination

115 Accounting Clerk III Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

116 Administrative Assistant Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

117 General Clerk I Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

118 General Clerk II Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

119 General Clerk III Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

120 Personnel Assistant I Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

121 Personnel Assistant II Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

122 Personnel Assistant III

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

123 Receptionist Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

124 Secretary I Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

125 Secretary II Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

126 Secretary III Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

127 Librarian Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

128 Library Aide/Clerk Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

129 Library Information Technology Systems Administrator Overtime $

0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

OPTION YEAR 4

Delivery Date FOB:

Destination

130 Library Technician Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

131 Media Specialist I Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

132 Media Specialist II Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

133 Media Specialist III Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

134 Photographer I Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

135 Photographer II Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

136 Photographer III Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

137 Photographer IV

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

138 Photographer V Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

139 Video Teleconference Technician Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

140 Graphic Artist Overtime $

OPTION YEAR 4

0.00 HR

Doc Ref No:

Delivery Date FOB:

Destination

B.1. Supplies or Services and Prices

B. 1. The Foreign Service Institute (FSI), Department of State, anticipates the award of a performance based labor hour contract. This contract will be an indefinite delivery/ indefinite quantity (ID/IQ) for administrative support services. The NAICS code is 561110 (Office Administrative Services).

B. 2. Services shall be performed in accordance with Section C–Description/Specifications/Work Statement and as further described elsewhere in this document.

B. 3. This contract is for a period of a base year from date of award plus four option years.

B. 4. Minimum and Maximum Contract Amounts – Indefinite Quantity Contract:

(a) Per FAR 52.216-22 “INDEFINITE QUANTITY”, the minimum for this indefinite quantity contract shall be any quantity or combination of services equal to the amount(s) set forth below. If this contract contains options, the minimum for each option shall apply separately and independently to that option.

Base Year $50,000.00

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

Option Year 1 $50,000.00

Option Year 2 $50,000.00

Option Year 3 $50,000.00

Option Year 4 $50,000.00

(b) The maximum for each Task Order is $2,000,000.00

B. 5. Supplies or Services

The Contractor is responsible for providing the personnel shown in Section C, on a task order basis, for the programs, activities and functions of the United States Department of State, Foreign Service Institute. Rates shall include direct and indirect labor, overhead and profit.

B. 6 Pricing

Base Year: August 20, 2011 – August 19, 2012 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

001 Accounting Clerk I

002 Accounting Clerk II

003 Accounting Clerk III

004 Administrative Assistant

005 General Clerk I

006 General Clerk II

007 General Clerk III

008 Personnel Assistant I

009 Personnel Assistant II

010 Personnel Assistant III

011 Receptionist

012 Secretary I

013 Secretary II

014 Secretary III

015 Librarian

016 Library Aide/Clerk

017 Library Information Technology Systems Administrator

018 Library Technician

019 Media Specialist I

020 Media Specialist II

021 Media Specialist III

022 Photographer I

023 Photographer II

024 Photographer III

025 Photographer IV

026 Photographer V

027 Video Teleconference Technician

028 Graphic Artist

Option Year 1: August 20, 2012 – August 19, 2013 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

029 Accounting Clerk I

030 Accounting Clerk II

031 Accounting Clerk III

032 Administrative Assistant

033 General Clerk I

034 General Clerk II

035 General Clerk III

036 Personnel Assistant I

037 Personnel Assistant II

038 Personnel Assistant III

039 Receptionist

040 Secretary I

041 Secretary II

042 Secretary III

043 Librarian

044 Library Aide/Clerk

045 Library Information Technology Systems Administrator

046 Library Technician

047 Media Specialist I

048 Media Specialist II

049 Media Specialist III

050 Photographer I

051 Photographer II

052 Photographer III

053 Photographer IV

054 Photographer V

055 Video Teleconference Technician

056 Graphic Artist

Option Year 2: August 20, 2013 – August 19, 2014 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

057 Accounting Clerk I

058 Accounting Clerk II

059 Accounting Clerk III

060 Administrative Assistant

061 General Clerk I

062 General Clerk II

063 General Clerk III

064 Personnel Assistant I

065 Personnel Assistant II

066 Personnel Assistant III

067 Receptionist

068 Secretary I

069 Secretary II

070 Secretary III

071 Librarian

072 Library Aide/Clerk

073 Library Information Technology Systems Administrator

074 Library Technician

075 Media Specialist I

076 Media Specialist II

077 Media Specialist III

078 Photographer I

079 Photographer II

080 Photographer III

081 Photographer IV

082 Photographer V

083 Video Teleconference Technician

084 Graphic Artist

Option Year 3: August 20, 2014 – August 19, 2015 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

085 Accounting Clerk I

086 Accounting Clerk II

087 Accounting Clerk III

088 Administrative Assistant

089 General Clerk I

090 General Clerk II

091 General Clerk III

092 Personnel Assistant I

093 Personnel Assistant II

094 Personnel Assistant III

095 Receptionist

096 Secretary I

097 Secretary II

098 Secretary III

099 Librarian

100 Library Aide/Clerk

101 Library Information Technology Systems Administrator

102 Library Technician

103 Media Specialist I

104 Media Specialist II

105 Media Specialist III

106 Photographer I

107 Photographer II

108 Photographer III

109 Photographer IV

110 Photographer V

111 Video Teleconference Technician

112 Graphic Artist

Option Year 4: August 20, 2015 – August 19, 2016 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

113 Accounting Clerk I

114 Accounting Clerk II

115 Accounting Clerk III

116 Administrative Assistant

117 General Clerk I

118 General Clerk II

119 General Clerk III

120 Personnel Assistant I

121 Personnel Assistant II

122 Personnel Assistant III

123 Receptionist

124 Secretary I

125 Secretary II

126 Secretary III

127 Librarian

128 Library Aide/Clerk

129 Library Information Technology Systems Administrator

130 Library Technician

131 Media Specialist I

132 Media Specialist II

133 Media Specialist III

134 Photographer I

135 Photographer II

136 Photographer III

137 Photographer IV

138 Photographer V

139 Video Teleconference Technician

140 Graphic Artist

NOTE:

All pricing shall be submitted in accordance with the labor categories outlined in Section B of the solicitation.

If you, the contractor, have other labor categories that you wish to submit, please do so with your proposal.

You must submit a description of the labor category and state which labor category on the Wage Determination it is related to. If submitting such labor categories not listed on the Wage Determination, you must follow the directions below and have these positions reviewed and a decision rendered by the Department of Labor.

Conformances How are wage rates obtained for occupations not listed in the wage determination?

Any class of service employee not listed in the wage determination must be classified by the contractor to provide a reasonable relationship (i.e. appropriate level of skill comparison) between the unlisted classifications and the classifications listed in the wage determination.

How should a conformance be submitted, and if approved, when does the rate become applicable?

A class of service employee not listed in the wage determination must be classified by the contractor to provide a reasonable relationship (i.e. appropriate level of skill comparison) between the unlisted classifications and the classifications listed in the wage determination.

The conformance procedure for the unlisted class must be submitted by the contractor to the contracting officer no later than 30 days after the unlisted class of employee performs any contract work. The contracting officer then reviews the proposed action and submits the conformance with their concurrence, and/or comments to the Wage and Hour Division, Employment Standards Administration, U.S. Department of Labor, for approval. The Wage and Hour Division will approve, modify, or disapprove the action or render a final determination in the event of disagreement within 30 days of receipt or will notify the contracting officer within 30 days of receipt that additional time is necessary.

If approved, the wage and fringe benefits must be paid to all employees performing in the classification from the first day the contract work is performed. Regardless of whether the contracting officer agrees or disagrees, they must submit the conformance request to the Department of Labor for determination. However, the contracting officer can annotate that they disagree with the conformance request.

Section C - Descriptions/Specifications/Statement of Work

C.1. Statement of Work

C. 1. Incorporation of Contractor's Technical Proposal

The Contractor shall provide administrative support services in accordance with its technical proposal and any revisions submitted in response to this solicitation.

C. 2. Background

Services are to be performed at the US Department of State, Foreign Service Institute (FSI), which is located at The Shultz Center in Arlington, Virginia. This facility is the Federal Government's primary training institution for personnel of the foreign affairs community.

C. 3. Scope of Work

This is a labor hour Indefinite Quantity/Indefinite Delivery performance based contract. The contractor shall provide experienced personnel to perform all tasks related to the administrative support services that will be identified in the issuance of all task orders to satisfy the requirement of the contract. Multiple awards may be made. Labor categories stated below are under the Service Contract Act directory of occupations. Additionally, the Foreign Service Institute requests that your company propose additional administrative labor categories that could benefit the Institute.

C. 4. Security Requirements

Most task orders will be for unclassified personnel. However, on occasion we will issue a task order for a SECRET level person. If a clearance is required, the individual must have the clearance before they can begin work. A DD-254 will be issues once the contract is awarded. Bidders should indicate if they currently have a facility clearance.

C. 5. Labor Categories

All labor categories shall require employees at a minimum to be fluent in the English language, a high school graduate, with two to three years experience in the related field. All personnel shall have superior organizational, oral and written communication skills and the ability to follow directions.

NOTE:

All pricing shall be submitted in accordance with the labor categories outlined in Section B of the solicitation.

If you, the contractor, have other labor categories that you wish to submit, please do so with your proposal.

You must submit a description of the labor category and state which labor category on the Wage Determination it is related to. If submitting such labor categories not listed on the Wage Determination, you must follow the directions below and have these positions reviewed and a decision rendered by the Department of Labor.

IV. Conformances How are wage rates obtained for occupations not listed in the wage determination?

Any class of service employee not listed in the wage determination must be classified by the contractor to provide a reasonable relationship (i.e. appropriate level of skill comparison) between the unlisted classifications and the classifications listed in the wage determination.

How should a conformance be submitted, and if approved, when does the rate become applicable?

A class of service employee not listed in the wage determination must be classified by the contractor to provide a reasonable relationship (i.e. appropriate level of skill comparison) between the unlisted classifications and the classifications listed in the wage determination.

The conformance procedure for the unlisted class must be submitted by the contractor to the contracting officer no later than 30 days after the unlisted class of employee performs any contract work. The contracting officer then reviews the proposed action and submits the conformance with their concurrence, and/or comments to the Wage and Hour Division, Employment Standards Administration, U.S. Department of Labor, for approval. The Wage and Hour Division will approve, modify, or disapprove the action or render a final determination in the event of disagreement within 30 days of receipt or will notify the contracting officer within 30 days of receipt that additional time is necessary.

If approved, the wage and fringe benefits must be paid to all employees performing in the classification from the first day the contract work is performed. Regardless of whether the contracting officer agrees or disagrees, they must submit the conformance request to the Department of Labor for determination. However, the contracting officer can annotate that they disagree with the conformance request.

C.6 Accounting Clerk I (01011)

This position is responsible for performing one or more routine accounting clerical operations such as:

examining, verifying, and correcting various accounting documents to ensure completeness and accuracy of data in accordance to accounting procedures. Specific tasks/duties are assigned under adequate supervision.

Entry-level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors’ instructions. Completed work will be reviewed for accuracy and compliance with procedures.

C.7 Accounting Clerk II (01012)

This position uses knowledge of double entry bookkeeping in performing one or more of the following: posting actions to journals, identifying subsidiary accounts affected, making debit and credit entries, and assigning proper codes. The Accounting Clerk II may review computer printouts against manually maintained journals, detect and correct erroneous postings, and prepare documents to adjust accounting classifications and other data, or review lists of transactions rejected by an automated system. In this instance, the Accounting Clerk II will determine reasons for rejections, and prepare necessary correcting material. On routine assignments, an employee will select and apply established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used, are reviewed for technical accuracy.

C.8 Accounting Clerk III (01013)

The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: 1) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved. The review will include coding transactions, and processing material through data processing for application in the accounting system; 2) analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance). Supervisor provides suggestions for handling unusual or non-recurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor, or are controlled by mechanisms built into the accounting processes.

C.9 Administrative Assistant (01020)

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

C.10 General Clerk I (01111)

This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.

C.11 General Clerk II (01112)

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task.

Recognized problems are referred to others.

C.12 General Clerk III (01113)

This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness;

compiling information; and handling and adjusting complaints.

The General Clerk III may also direct lower level clerks. Positions above level IV are excluded. Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

C.13 Personnel Assistant I (01261)

This position performs a variety of tasks including, but not limited to, clerical and secretarial duties. The work is under general supervision of higher-level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration. The Personnel Assistant I is expected to exercise discretion at all times; limited judgment may be necessary at times.

This assistant may be required to operate general office equipment such as: typewriter, personal computer, copier, adding machine, and facsimile.

C.14 Personnel Assistant II (01262)

This position serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals. In this position, one may perform tasks beyond routine clerical such as: pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance. This assistant may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc). The Personnel Assistant II may provide guidance to lower level Personnel Assistants. This level requires extensive knowledge of various office software packages. Guidance is provided as needed. Completed written work receives close technical review from higher-level personnel office employees. Work may be checked occasionally.

C.15 Personnel Assistant III (01263)

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents. Job tasks may include interviewing applicants, obtaining references, and recommending placement in a well-defined occupation. At this level, assistants typically have a range of personal contacts within and outside the organization, in addition to handling employee-sensitive material. Therefore, the Assistant must be tactful, discrete, and articulate. This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat. The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries. The use of computers may be relied on heavily for organizational and reporting purposes. Advanced experience with office software packages may be needed. This Assistant may perform some clerical work in addition to the above duties. Supervisor will review completed work against stated objectives.

C.16 Receptionist (01280)

This position greets visitors, determining nature of visits and directing visitors to appropriate persons. The Receptionist may also have other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. In this position, one may also work on a computer and perform other routine clerical work that may occupy the major portion of the worker's time.

C.17 Secretary I (01311)

This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.

Computers may exist in the environment, requiring working knowledge of certain office software programs.

The secretary I carries out recurring office procedures independently, and selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed work for accuracy. The secretary I performs varied duties including or comparable to the following: a) Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff. Control mail and assure timely staff response, and send form letters; b) as instructed, maintain supervisor's calendar, make appointments, and arrange for meeting rooms: c) review materials prepared for supervisor's approval for typographical accuracy and proper format; d) Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans; e) requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

C.18 Secretary II (01312)

The secretary II handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following: a) Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures;

determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name; b) Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the proceedings; c) Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed; d) Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to supervisor or staff; e) Explain to subordinate staff supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

C.19 Secretary III (01313)

The secretary III uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following: a) Based on knowledge of the supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for supervisor's approval; b) Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered; c) Read publications, regulations, and directives and take action or refer those that are important to the supervisor and staff; d) Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions; e) Advise secretaries in subordinate offices on new procedures; request information needed from the subordinate office(s) for periodic or special conferences, reports, inquiries, etc., and shifts clerical staff to accommodate workload needs.

C.20 Librarian (13047)

The Librarian maintains library collections of books, serial publications, and documents, audiovisual and other materials and assists groups and individuals in locating and obtaining materials, furnishes information on library activities, facilities, rules and services, explains and assists in use of reference sources, such as card or book catalog, or book and periodical indexes to locate information. This worker issues and receives materials for circulation or use in library, assembles and arranges displays of books and other library materials, maintains reference and circulation materials.