SFSIAQ11R0044_ Amendment 1.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE RATING

2. AMENDMENT/MODIFICATION NO.

A001

3. EFFECTIVE DATE

07/19/2011

4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

FSIAQCODE

FSI OFFICE OF AQUISITIONS (FSI/EX/GSACQ)

4000 ARLINGTON BLVD

ARLINGTON, VA 22204 Nadia O. Shokry

NAME

TEL.

shokryno@State.gov

EMAIL

6. ISSUED BY CODE7. ADMINISTERED BY (If other than Item 6)

9A. AMENDMENT OF SOLICITATION NO.

SFSIAQ11R0044

CONTACT DUNS

CODE FACILITY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, country, state and ZIP Code) (X)

X 9B. DATED (SEE ITEM 11)

07/08/2011

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X XThe above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended, is not extended, Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning __3__copies of the amendment;(b)By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.X

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to:

1. Correct an administrative error and change "Personal Assistant" to "Personnel Assistant" in sections B and C;

2. Attach the Wage Determination 2005-2103 Revision 11, dated 06/13/2011 in section J;

3. Update instructions in section L;

4. Insert Parking instructions in section H.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Martin Regan

(Signature of person authorized to sign)

15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED

By (Signature of Contracting Officer)

16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

07/19/2011

NSN 7540-01-152-8070

Previous edition unusable

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

SFSIAQ11R0044

Summary Info Continuation Page

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs B.1. Supplies or Services and Prices

C Descriptions/Specifications/Statement of Work C.1. Statement of Work

H Special Contract Requirements H.1. Special Contract Requirements

J List of Attachments

008 Personnel Assistant I Overtime $

BASE YEAR

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

009 Personnel Assistant II Overtime $

BASE YEAR

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

010 Personnel Assistant III Overtime $

BASE YEAR

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

036 Personnel Assistant I Overtime $

OPTION YEAR 1

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

037 Personnel Assistant II Overtime $

OPTION YEAR 1

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

038 Personnel Assistant III Overtime $

OPTION YEAR 1

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

064 Personnel Assistant I Overtime $

OPTION YEAR 2

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

065 Personnel Assistant II Overtime $

OPTION YEAR 2

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

066 Personnel Assistant III Overtime $

0.00 0.00

0.00 HR

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

Line Item No. Description Quantity Unit Unit Price Total Cost

OPTION YEAR 2

Doc Ref No:

Delivery Date FOB:

092 Personnel Assistant I Overtime $

OPTION YEAR 3

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

093 Personnel Assistant II Overtime $

OPTION YEAR 3

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

094 Personnel Assistant III Overtime $

OPTION YEAR 3

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

120 Personnel Assistant I Overtime $

OPTION YEAR 4

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

121 Personnel Assistant II Overtime $

OPTION YEAR 4

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

122 Personnel Assistant III Overtime $

OPTION YEAR 4

0.00 0.00

0.00 HR

Doc Ref No:

Delivery Date FOB:

B.1. Supplies or Services and Prices

B. 1. The Foreign Service Institute (FSI), Department of State, anticipates the award of a performance based labor hour contract. This contract will be an indefinite delivery/ indefinite quantity (ID/IQ) for administrative support services. The NAICS code is 561110 (Office Administrative Services).

B. 2. Services shall be performed in accordance with Section C–Description/Specifications/Work Statement and as further described elsewhere in this document.

SFSIAQ11R0044

Line Item Summary

Solicitation Number:

SFSIAQ11R0044

Contract Number: Title: Administrative Support Services Solicitation

Date of Solicitation:

07/19/2011

Line Item No. Description Quantity Unit Unit Price Total Cost

B. 3. This contract is for a period of a base year from date of award plus four option years.

B. 4. Minimum and Maximum Contract Amounts – Indefinite Quantity Contract:

(a) Per FAR 52.216-22 “INDEFINITE QUANTITY”, the minimum for this indefinite quantity contract shall be any quantity or combination of services equal to the amount(s) set forth below. If this contract contains options, the minimum for each option shall apply separately and independently to that option.

Base Year $50,000.00

Option Year 1 $50,000.00

Option Year 2 $50,000.00

Option Year 3 $50,000.00

Option Year 4 $50,000.00

(b) The maximum for each Task Order is $2,000,000.00

B. 5. Supplies or Services

The Contractor is responsible for providing the personnel shown in Section C, on a task order basis, for the programs, activities and functions of the United States Department of State, Foreign Service Institute. Rates shall include direct and indirect labor, overhead and profit.

B. 6 Pricing

Base Year: August 20, 2011 – August 19, 2012 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

001 Accounting Clerk I

002 Accounting Clerk II

003 Accounting Clerk III

004 Administrative Assistant

005 General Clerk I

006 General Clerk II

007 General Clerk III

008 Personnel Assistant I

009 Personnel Assistant II

010 Personnel Assistant III

011 Receptionist

012 Secretary I

013 Secretary II

014 Secretary III

015 Librarian

016 Library Aide/Clerk

017 Library Information Technology Systems Administrator

018 Library Technician

019 Media Specialist I

020 Media Specialist II

021 Media Specialist III

022 Photographer I

023 Photographer II

024 Photographer III

025 Photographer IV

026 Photographer V

027 Video Teleconference Technician

028 Graphic Artist

Option Year 1: August 20, 2012 – August 19, 2013 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

029 Accounting Clerk I

030 Accounting Clerk II

031 Accounting Clerk III

032 Administrative Assistant

033 General Clerk I

034 General Clerk II

035 General Clerk III

036 Personnel Assistant I

037 Personnel Assistant II

038 Personnel Assistant III

039 Receptionist

040 Secretary I

041 Secretary II

042 Secretary III

043 Librarian

044 Library Aide/Clerk

045 Library Information Technology Systems Administrator

046 Library Technician

047 Media Specialist I

048 Media Specialist II

049 Media Specialist III

050 Photographer I

051 Photographer II

052 Photographer III

053 Photographer IV

054 Photographer V

055 Video Teleconference Technician

056 Graphic Artist

Option Year 2: August 20, 2013 – August 19, 2014 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

057 Accounting Clerk I

058 Accounting Clerk II

059 Accounting Clerk III

060 Administrative Assistant

061 General Clerk I

062 General Clerk II

063 General Clerk III

064 Personnel Assistant I

065 Personnel Assistant II

066 Personnel Assistant III

067 Receptionist

068 Secretary I

069 Secretary II

070 Secretary III

071 Librarian

072 Library Aide/Clerk

073 Library Information Technology Systems

Administrator

074 Library Technician

075 Media Specialist I

076 Media Specialist II

077 Media Specialist III

078 Photographer I

079 Photographer II

080 Photographer III

081 Photographer IV

082 Photographer V

083 Video Teleconference Technician

084 Graphic Artist

Option Year 3: August 20, 2014 – August 19, 2015 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

085 Accounting Clerk I

086 Accounting Clerk II

087 Accounting Clerk III

088 Administrative Assistant

089 General Clerk I

090 General Clerk II

091 General Clerk III

092 Personnel Assistant I

093 Personnel Assistant II

094 Personnel Assistant III

095 Receptionist

096 Secretary I

097 Secretary II

098 Secretary III

099 Librarian

100 Library Aide/Clerk

101 Library Information Technology Systems Administrator

102 Library Technician

103 Media Specialist I

104 Media Specialist II

105 Media Specialist III

106 Photographer I

107 Photographer II

108 Photographer III

109 Photographer IV

110 Photographer V

111 Video Teleconference Technician

112 Graphic Artist

Option Year 4: August 20, 2015 – August 19, 2016 (on or about)

CLIN Labor Category Loaded rate Loaded O/T Rate

113 Accounting Clerk I

114 Accounting Clerk II

115 Accounting Clerk III

116 Administrative Assistant

117 General Clerk I

118 General Clerk II

119 General Clerk III

120 Personnel Assistant I

121 Personnel Assistant II

122 Personnel Assistant III

123 Receptionist

124 Secretary I

125 Secretary II

126 Secretary III

127 Librarian

128 Library Aide/Clerk

129 Library Information Technology Systems Administrator

130 Library Technician

131 Media Specialist I

132 Media Specialist II

133 Media Specialist III

134 Photographer I

135 Photographer II

136 Photographer III

137 Photographer IV

138 Photographer V

139 Video Teleconference Technician

140 Graphic Artist

NOTE:

All pricing shall be submitted in accordance with the labor categories outlined in Section B of the solicitation.

If you, the contractor, have other labor categories that you wish to submit, please do so with your proposal.

You must submit a description of the labor category and state which labor category on the Wage Determination it is related to. If submitting such labor categories not listed on the Wage Determination, you must follow the directions below and have these positions reviewed and a decision rendered by the Department of Labor.

Conformances How are wage rates obtained for occupations not listed in the wage determination?

Any class of service employee not listed in the wage determination must be classified by the contractor to provide a reasonable relationship (i.e. appropriate level of skill comparison) between the unlisted classifications and the classifications listed in the wage determination.

How should a conformance be submitted, and if approved, when does the rate become applicable?

A class of service employee not listed in the wage determination must be classified by the contractor to provide a reasonable relationship (i.e. appropriate level of skill comparison) between the unlisted classifications and the classifications listed in the wage determination.

The conformance procedure for the unlisted class must be submitted by the contractor to the contracting officer no later than 30 days after the unlisted class of employee performs any contract work. The contracting officer then reviews the proposed action and submits the conformance with their concurrence, and/or comments to the Wage and Hour Division, Employment Standards Administration, U.S. Department of Labor, for approval. The Wage and Hour Division will approve, modify, or disapprove the action or render a final determination in the event of disagreement within 30 days of receipt or will notify the contracting officer within 30 days of receipt that additional time is necessary.

If approved, the wage and fringe benefits must be paid to all employees performing in the classification from the first day the contract work is performed. Regardless of whether the contracting officer agrees or disagrees, they must submit the conformance request to the Department of Labor for determination. However, the contracting officer can annotate that they disagree with the conformance request.

Section C - Descriptions/Specifications/Statement of Work

C.1. Statement of Work

C. 1. Incorporation of Contractor's Technical Proposal

The Contractor shall provide administrative support services in accordance with its technical proposal and any revisions submitted in response to this solicitation.

C. 2. Background

Services are to be performed at the US Department of State, Foreign Service Institute (FSI), which is located at The Shultz Center in Arlington, Virginia. This facility is the Federal Government's primary training institution for personnel of the foreign affairs community.

C. 3. Scope of Work

This is a labor hour Indefinite Quantity/Indefinite Delivery performance based contract. The contractor shall provide experienced personnel to perform all tasks related to the administrative support services that will be identified in the issuance of all task orders to satisfy the requirement of the contract. Multiple awards may be made. Labor categories stated below are under the Service Contract Act directory of occupations. Additionally, the Foreign Service Institute requests that your company propose additional administrative labor categories that could benefit the Institute.

C. 4. Security Requirements

Most task orders will be for unclassified personnel. However, on occasion we will issue a task order for a SECRET level person. If a clearance is required, the individual must have the clearance before they can begin work. A DD-254 will be issues once the contract is awarded. Bidders should indicate if they currently have a facility clearance.

C. 5. Labor Categories

All labor categories shall require employees at a minimum to be fluent in the English language, a high school graduate, with two to three years experience in the related field. All personnel shall have superior organizational, oral and written communication skills and the ability to follow directions.

NOTE:

All pricing shall be submitted in accordance with the labor categories outlined in Section B of the solicitation.

If you, the contractor, have other labor categories that you wish to submit, please do so with your proposal.

You must submit a description of the labor category and state which labor category on the Wage Determination it is related to. If submitting such labor categories not listed on the Wage Determination, you must follow the directions below and have these positions reviewed and a decision rendered by the Department of Labor.

IV. Conformances How are wage rates obtained for occupations not listed in the wage determination?

Any class of service employee not listed in the wage determination must be classified by the contractor to provide a reasonable relationship (i.e. appropriate level of skill comparison) between the unlisted classifications and the classifications listed in the wage determination.

How should a conformance be submitted, and if approved, when does the rate become applicable?

A class of service employee not listed in the wage determination must be classified by the contractor to provide a reasonable relationship (i.e. appropriate level of skill comparison) between the unlisted classifications and the classifications listed in the wage determination.

The conformance procedure for the unlisted class must be submitted by the contractor to the contracting officer no later than 30 days after the unlisted class of employee performs any contract work. The contracting officer then reviews the proposed action and submits the conformance with their concurrence, and/or comments to the Wage and Hour Division, Employment Standards Administration, U.S. Department of Labor, for approval. The Wage and Hour Division will approve, modify, or disapprove the action or render a final determination in the event of disagreement within 30 days of receipt or will notify the contracting officer within 30 days of receipt that additional time is necessary.

If approved, the wage and fringe benefits must be paid to all employees performing in the classification from the first day the contract work is performed. Regardless of whether the contracting officer agrees or disagrees, they must submit the conformance request to the Department of Labor for determination. However, the contracting officer can annotate that they disagree with the conformance request.

C.6 Accounting Clerk I (01011)

This position is responsible for performing one or more routine accounting clerical operations such as:

examining, verifying, and correcting various accounting documents to ensure completeness and accuracy of data in accordance to accounting procedures. Specific tasks/duties are assigned under adequate supervision.

Entry-level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors’ instructions. Completed work will be reviewed for accuracy and compliance with procedures.

C.7 Accounting Clerk II (01012)

This position uses knowledge of double entry bookkeeping in performing one or more of the following: posting actions to journals, identifying subsidiary accounts affected, making debit and credit entries, and assigning proper codes. The Accounting Clerk II may review computer printouts against manually maintained journals, detect and correct erroneous postings, and prepare documents to adjust accounting classifications and other data, or review lists of transactions rejected by an automated system. In this instance, the Accounting Clerk II will determine reasons for rejections, and prepare necessary correcting material. On routine assignments, an employee will select and apply established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used, are reviewed for technical accuracy.

C.8 Accounting Clerk III (01013)

The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: 1) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved. The review will include coding transactions, and processing material through data processing for application in the accounting system; 2) analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance). Supervisor provides suggestions for handling unusual or non-recurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor, or are controlled by mechanisms built into the accounting processes.

C.9 Administrative Assistant (01020)

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

C.10 General Clerk I (01111)

This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.

C.11 General Clerk II (01112)

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task.

Recognized problems are referred to others.

C.12 General Clerk III (01113)

This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness;

compiling information; and handling and adjusting complaints.

The General Clerk III may also direct lower level clerks. Positions above level IV are excluded. Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

C.13 Personnel Assistant I (01261)

This position performs a variety of tasks including, but not limited to, clerical and secretarial duties. The work is under general supervision of higher-level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration. The Personnel Assistant I is expected to exercise discretion at all times; limited judgment may be necessary at times.

This assistant may be required to operate general office equipment such as: typewriter, personal computer, copier, adding machine, and facsimile.

C.14 Personnel Assistant II (01262)

This position serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals. In this position, one may perform tasks beyond routine clerical such as: pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance. This assistant may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc). The Personnel Assistant II may provide guidance to lower level Personnel Assistants. This level requires extensive knowledge of various office software packages. Guidance is provided as needed. Completed written work receives close technical review from higher-level personnel office employees. Work may be checked occasionally.

C.15 Personnel Assistant III (01263)

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents. Job tasks may include interviewing applicants, obtaining references, and recommending placement in a well-defined occupation. At this level, assistants typically have a range of personal contacts within and outside the organization, in addition to handling employee-sensitive material. Therefore, the Assistant must be tactful, discrete, and articulate. This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat. The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries. The use of computers may be relied on heavily for organizational and reporting purposes. Advanced experience with office software packages may be needed. This Assistant may perform some clerical work in addition to the above duties. Supervisor will review completed work against stated objectives.

C.16 Receptionist (01280)

This position greets visitors, determining nature of visits and directing visitors to appropriate persons. The Receptionist may also have other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. In this position, one may also work on a computer and perform other routine clerical work that may occupy the major portion of the worker's time.

C.17 Secretary I (01311)

This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.

Computers may exist in the environment, requiring working knowledge of certain office software programs.

The secretary I carries out recurring office procedures independently, and selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed work for accuracy. The secretary I performs varied duties including or comparable to the following: a) Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff. Control mail and assure timely staff response, and send form letters; b) as instructed, maintain supervisor's calendar, make appointments, and arrange for meeting rooms: c) review materials prepared for supervisor's approval for typographical accuracy and proper format; d) Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans; e) requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

C.18 Secretary II (01312)

The secretary II handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following: a) Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures;

determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name; b) Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the proceedings; c) Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed; d) Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to supervisor or staff; e) Explain to subordinate staff supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

C.19 Secretary III (01313)

The secretary III uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following: a) Based on knowledge of the supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for supervisor's approval; b) Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered; c) Read publications, regulations, and directives and take action or refer those that are important to the supervisor and staff; d) Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions; e) Advise secretaries in subordinate offices on new procedures; request information needed from the subordinate office(s) for periodic or special conferences, reports, inquiries, etc., and shifts clerical staff to accommodate workload needs.

C.20 Librarian (13047)

The Librarian maintains library collections of books, serial publications, and documents, audiovisual and other materials and assists groups and individuals in locating and obtaining materials, furnishes information on library activities, facilities, rules and services, explains and assists in use of reference sources, such as card or book catalog, or book and periodical indexes to locate information. This worker issues and receives materials for circulation or use in library, assembles and arranges displays of books and other library materials, maintains reference and circulation materials. The Librarian also answers correspondence on special reference subjects, may compile list of library materials according to subjects or interests, and may select, order, catalog and classify materials.

C.21 Library Aide/Clerk (13050)

The Library Aide/Clerk works under the supervision of Librarian and Library Technician at the main circulation desk following simple repetitive tasks including; issuing library cards, explaining library rules and borrowing procedures, recording information such as reports of lost or damaged items, requests for materials, and overdue materials and refers this information to Library Technician or Librarian. This Worker contacts borrowers by telephoning or issuing overdue notices, shelves books, magazines, and other materials under supervision of Library Technician or Librarian, accesses and enters limited routine information in a few screens of automated database, performs routine clerical duties such as referring callers or visitors to appropriate staff, and assists Library Technician with processing duties such as labeling and stamping and preparing materials such as posters or book lists for events.

C.22 Library Information Technology Systems Administrator (13054)

The Library Information Technology Systems Administrator administers and supports daily operational requirements of library and information computer network systems including workstation, file servers, and web servers. Duties typically involve the installation of hardware, software, systems upgrades, network accounts, network security, and web page design, interface and updates, planning and implementing long-range automation plan, period reports, and local system design documentation. This Administrator trains staff on software applicable to their position, assists patrons with information technology, and provides instruction on computers and applications.

C.23 Library Technician (13058)

The Library Technician provides information service such as answering questions regarding card catalogs and assists in the use of bibliographic tools, such as Library of Congress catalog. The incumbent performs routine cataloging of library materials, files cards in catalog drawers according to system used, answers routine inquiries, and refers persons requiring professional assistance to Librarian. This Technician verifies bibliographic information on order requests, works or directs workers in maintenance of stacks or in section of department or division with tasks such as ordering or receiving section of acquisitions department, card preparation activities in catalog department, or limited loan or reserve desk operation of circulation department.

C.24 Media Specialist I (13061)

The Media Specialist I maintains library of media (tapes, cassettes and microfiche), which presents few difficult data processing problems (e.g. damaged media or misplaced media). In response to data processing problems, this person applies data processing or corrective procedures, refers problems which do not have preplanned procedures, and works under general supervision of the higher-level Media Specialists.

C.25 Media Specialist II (13062)

This Specialist maintains a range of media (tapes, cassettes and microfiche). In addition to maintaining the media library and resolving common data processing problems, the incumbent diagnoses and acts on media errors not fully covered by existing procedures and guidelines (e.g. tape, disposition or making mechanical adjustments to maintain or restore media equipment). In response to media error reports, this Worker may deviate from standard procedures if standard procedures do not provide a solution and refers still-unresolved problems to Media Specialist III.

C.26 Media Specialist III (13063)

The Media Specialist III adapts to a variety of nonstandard problems that require extensive specialist assistance (e.g., expiration date on media, media internally labeled incorrectly or frequent introduction of new media technology). In response to media error conditions, this Worker chooses or devises a course of action from among processing tanks and dryer, around polished drum, and onto take-up reel. The specialist turns valves to fill tanks with premixed solutions such as developer, dyes, stop-baths, fixers, bleaches, and washes, moves thermostatic control to keep steam-heated drum at specified temperature, and splices sensitized paper to leaders using tape. The specialist then starts machine and throws switches to synchronize drive speeds of processing and drying units, compares processed prints with color standard, reports variations to control department, adds specified amount of chemicals to renew solutions, and maintains production records.

C.27 Photographer I (13071)

The Photographer I takes routine pictures in situations where several shots can be taken. This Photographer uses standard still cameras for pictures lacking complications, such as speed, motion, color contrast, or lighting.

Photographs are taken for identification, employee publications, information, or publicity purposes. Workers must be able to focus, center, and provide simple flash-type lighting for an uncomplicated photograph. Typical subjects are employees who are photographed for identification, award ceremonies, interviews, banquets or meetings; or external views of machinery, supplies, equipment, building, damaged shipments, or other subjects photographed to record conditions. Assignments usually are performed without direct guidance due to the clear and simple nature of the desired photograph.

C.28 Photographer II (13072)

This Photographer uses standard still cameras, commonly available lighting equipment and related techniques to take photographs, which involve limited problems of speed, motion, color contrast, or lighting. Typically, the subjects photographed are similar to those at Level I, but the technical aspects require more skill. Based on clear-cut objectives, this Worker determines shutter speeds, lens settings and filters, camera angles, exposure times, and type of film. This position requires familiarity with the situation gained from similar past experience to arrange for specific emphasis, balanced lighting, and correction for distortion, etc., as needed. The Photographer II may use 16mm or 35mm motion picture cameras for simple shots such as moving equipment or individuals at work or meetings, where available or simple artificial lighting is used. Ordinarily, there is opportunity for repeated shots or for retakes if the original exposure is unsatisfactory. This Photographer consults with supervisor or photographers that are more experienced when problems are anticipated.

C.29 Photographer III (13073)

The Photographer III selects from a range of standard photographic equipment for assignments demanding exact renditions, normally without opportunity for later retakes, when there are specific problems or uncertainties concerning lighting, exposure time, color, artistry, etc. Job tasks require this worker to discuss technical requirements with operating officials or supervisor and customize treatment for each situation according to a detailed request, vary camera processes and techniques, and use the setting and background to produce esthetics, as well as accurate and informative pictures. Typically, standard equipment is used at this level, although "specialized" photography can be performed using some special-purpose equipment under closer supervision.

In typical assignments, the Photographer III photographs the following: (1) drawings, charts, maps, textiles, etc., requiring accurate computation of reduction ratios and exposure times and precise equipment adjustments;

(2) tissue specimens in fine detail and exact color when color and condition of the tissue may deteriorate rapidly; (3) medical or surgical procedures or conditions which normally cannot be recaptured; (4) machine or motor parts to show wear or corrosion in minute wires or gears; (5) specialized real estate, goods and products for catalogs or listings when salability is enhanced by the photography; (6) work, construction sites, or patrons in prescribed detail to substantiate legal claims, contracts, etc.; (7) artistic or technical design layouts requiring precise equipment settings; and (8) fixed objects on the ground or air-to-air objects which must be captured quickly and require directing the pilot to get the correct angle of approach. This person works independently;

solves most problems through consultations with more experienced photographers, if available, or through reference sources.

C.30 Photographer IV (13074)

The Photographer IV uses special-purpose cameras and related equipment for assignments in which the photographer usually makes all the technical decisions, although the objective of the pictures is determined by operating officials. This Worker conceives and plans the technical photographic effects desired by operating officials and discusses modifications and improvements to their original ideas in light of the potential and limits of the equipment, improvises photographic methods and techniques or selects and alters secondary photographic features (e.g. scenes, backgrounds, colors, lighting). Many assignments afford only one opportunity to photograph the subject. Typical examples of equipment used at this level include ultra-high speed, motion picture production, studio television, animation cameras, specialized still and graphic cameras, electronic timing and triggering devices, etc.

Some assignments are characterized by extremes in light values and the use of complicated equipment. This photographer sets up precise photographic measurement and control equipment; uses high speed color photography, synchronized stroboscopic (interval) light sources, and/or timed electronic triggering; operates equipment from a remote point; or arranges and uses cameras operating at several thousand frames per second.

In other assignments, selects and sets up motion picture or television cameras and accessories and shoots a part of a production or a sequence of scenes, or takes special scenes to be used for background or special effects in the production. This person works under guidelines and requirements of the subject-matter area to be photographed, and consults with supervisors only when dealing with highly unusual problems or altering existing equipment.

C.31 Photographer V (13075)

As a top technical expert, the Photographer V exercises imagination and creative ability in response to photography situations requiring novel and unprecedented treatment. This worker typically performs one or more of the following assignments: (1) develops and adapts photographic equipment or processes to meet new and unprecedented situations, e.g. works with engineers and physicists to develop and modify equipment for use in extreme conditions such as excessive heat or cold, radiation, high altitude, under water, wind and pressure tunnels, or explosions; (2) plans and organizes the overall technical photographic coverage for a variety of events and developments in phases of a scientific, industrial, medical, or research project; or (3) creates desired illusions or emotional effects by developing trick or special effects photography for novel situations requiring a high degree of ingenuity and imaginative camera work to heighten, simulate, or alter reality.

The Photographer V Independently develops, plans, and organizes the overall technical photographic aspects of assignments in collaboration with operating officials who are responsible for project substance. This worker uses imagination and creative ability to implement objectives within the capabilities and limitations of cameras and equipment, may exercise limited control over the substance of events to be photographed by staging actions, suggesting behavior of the principals, and rehearsing activities before photographs are taken.

C.32 Video Teleconference Technician (13110)

The Video Teleconference Technician operates video teleconferencing equipment including powering up teleconferencing equipment, checking equipment for proper operation, setting audio levels, positioning camera functions, performing secure or non-secure setup; operate or assist in operating session control panel, studio control unit, and high-resolution graphics. Job tasks require this technician to provide assistance to users in conducting video teleconference sessions, which may include conference preparation, and monitor VTC equipment and system performance, reporting equipment and network problems to appropriate parties for maintenance or repair. The Video Teleconference Technician’s responsibilities may include operation of briefing computers, projectors or other audiovisual equipment in conjunction with video teleconferencing services; may include scheduling video teleconferencing sessions, training personnel in operation of video teleconferencing equipment, and other audiovisual equipment associated with video teleconferencing services.

C.33 Graphic Artist (15080)

The Graphic Artist works with the courseware production team to design and develop graphic/visual effects used in courseware material. This position requires the use of specialized computer software to develop high quality computer illustrations, technical drawings, and animations supporting various media used within the training curriculum. The Graphic Artist is capable of using specialized hardware and/or software for video/audio capture and editing of multimedia presentations, incorporates principles of layout design throughout the courseware production process, and is responsible for quality control, review and revision of all aspects of graphics development.

C. 34. Goal, Objectives, and Scope of the Procurement

The Shultz Center is a training organization with a broad customer base comprised principally of all foreign affairs community employees. The goals, objectives and scope of the required services follow from the mission of the Department of State which is to “create a more secure, democratic, and prosperous world for the benefit of the American people and the international community. The mission of the Foreign Service Institute (the “Shultz Center”) is to “develop the men and women our nation requires to fulfill our leadership role in world affairs and to defend US interests.”

This contract is designed to maximize customer service levels while optimizing the use of contractor support.

Therefore the Contractor shall provide The Shultz Center with services that promote the timely processing of data in order to provide timely and up to date information to our student body.

The goal of this contract is for the Contractor to provide security cleared individuals (if necessary) within five business days of receipt of a task order. The timely and quality processing of these task orders implies that customer service satisfaction will follow.

In order to meet the ever changing requirements for personnel with our core business operations, FSI intends to award a performance based contract for administrative support. The Contractor shall strive to meet or exceed the performance objectives set by FSI.

Specific Requirements and Performance Standards

It is anticipated that the Contractor shall provide personnel for the specified activities listed between the core hours of 7:30am and 5:00pm Monday through Friday.

C. 35. Performance Standards

Upon receipt of task order requiring either security cleared or un-cleared individuals, Contractor shall provide at least three resumes of qualified candidate (resume shall be free of typographical errors) within five business days.

C. 36. Overtime Hours

All contractor staff shall support the activities specified in Section C between the core hours of 7:30am and 5:00pm Monday through Friday. In addition, the Contractor shall ensure that staff is available to handle after-hour emergency activities as directed on a case-by-case basis by the Government at one and one-half times the labor rate for each labor category as specified in Section B .

C. 37. Quality Assistance Plan

The Contractor shall implement the Quality Assurance Surveillance Plan developed as part of its proposal.

Implementation activities include ensuring that performance standards are met, both in terms of timeliness and quality as stated in the QASP.

C. 38. Status Reports and Meetings

The Contractor shall provide monthly status reports both electronically and in hard copy to the Contracting Officer. Reports shall be provided within five business days at the end of the month and shall include:

1. Synopsis of all task orders received during the month;

2. Outstanding issues pending

3. Anticipated problems during the upcoming month

4. Summary of task orders and remaining funds on each order

In addition to monthly status reports and periodic meetings, the Contractor shall provide quarterly reports, which shall detail the previous quarter’s staffing for each CLIN, including turnover rates, and the Contractor’s success in meeting, exceeding or failing to meet the specified performance objectives.

C. 39. Travel

On occasion contractor employees may be required to travel both domestically and overseas. Should overseas travel be necessary, contractor must obtain DBA insurance for their employee. All approved travel costs, including DBA insurance, will be reimbursed upon invoicing. DBA insurance must be obtained from CNA Global c/p Rutherfoord International, 5500 Cherokee Avenue, Suite 300, Alexandria, VA 22312. Contractor must provide overhead rate they will charge Government to process such travel.

Section H - Special Contract Requirements

H.1. Special Contract Requirements

H. 1. NONPAYMENT FOR UNAUTHORIZED WORK

No payments will be made for any unauthorized services or for any unauthorized changes to the work specified herein. This includes any services performed by the contractor of his own volition or at the request of an individual other than a duly appointed Contracting Officer. Only a duly appointed Contracting Officer is authorized to change the specifications, terms, and/or conditions of this contract.

H. 2. SMOKE FREE WORKPLACE NOTICE

1. The Department of State has been designated a smoke free workplace.

2. Definitions: "Smoking" means a lighted cigar, cigarette, pipe or other tobacco product. "Smoking areas" means those designated exterior spaces where the smoking of tobacco products is permitted.

3. Applicability: The Smoke-Free Workplace Policy applies to all occupants of the Shultz Center complex; as well as all Department of State occupied space in other domestic buildings, whether owned, rented or leased, and to all Department of State owned, rented, or leased vehicles.

4. Policy: It is the policy of the Department of State to promote a healthy environment. Accordingly, the Department has adopted a policy prohibiting smoking in the interior of all domestic buildings and facilities effective August 1, 1993.

H…