SETA Pro Spt Services_PWS 4.2.25.docx

Attachment 1

FA5000‐XX-X-XXXX

CUI FA7014‐25-X-XXXX

PERFORMANCE WORK STATEMENT

FOR

SYSTEMS ENGINEERING AND TECHNICAL ASSISTANCE (SETA)

PROFESSIONAL SUPPORT SERVICES

AT

Department of Defense Cyber Crime Center

2 Apr 2025

Table of Contents

2.1 DC3 Cyber Support

2.2 DC3 Mission & Enterprise Management

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General. The Department of Defense (DoD) Cyber Crime Center (DC3) needs specialized technical support to enhance its ability to investigate and prevent criminal and foreign malicious activity, as well as protect Department of the Air Force resources and personnel. The growing complexity of modern threats and rapid advancements in technology have created a pressing need for expert technical assistance to help DC3 achieve its mission. To address this need, DC3 requires a range of technical support services, including research, development, test & evaluation; program integration; strategy, budget and policy development or integration; systems engineering, technical advisory, as well as compliance and analysis support. These services will bolster investigative capabilities, improve operational efficiency, and enable the effective management and deployment of advanced technologies, ultimately allowing DC3 to support the Department of the Air Force's and Department of Defense strategic objectives, including developing a more agile and responsive force, enhancing cybersecurity capabilities, and improving overall mission performance. Specifically, these services will focus on cyber support and mission & enterprise management. Ultimately, this acquisition is crucial to ensuring DC3's success in executing its mission and supporting the Air Force as it evolves its ability to increase awareness, protect critical equities and project capabilities worldwide.

1.1.1 The Contractor shall ensure Contractor personnel act to fully integrate into DC3 creating a seamless Government-Contractor team. The Contractor shall manage contractor personnel. The Contractor shall interface and perform technical and programmatic liaison support across DC3 and its partner agencies. The Contractor shall provide technical analyses for trade studies and capability assessments, as well as evaluation tools and support to field demonstrations. Additional tasks involve tracking and documenting performance, conducting vendor market surveys, and developing supportability technical data and training. Furthermore, support will be provided for planning and implementing new capabilities to meet evolving mission requirements. Moreover, this will also involve developing workflow solutions that integrate classified and unclassified data for DC3 and related technical programs, including creating and assessing improved processes, as well as developing technical innovations for end-users, support providers, and government stakeholders. Finally, program and project management support will be provided, including tasks such as schedule development and management, resource assessments, and risk assessments, to ensure that projects are completed on time, within budget, and to the required specifications.

1.2 Background. The Department of Defense (DoD) Cyber Crime Center (DC3) was unofficially formed in 1998 as an entity under the Department of the Air Force (AF). The initial operational capability brought together the Defense Computer Forensics Laboratory (DCFL) and the Defense Computer Investigations Training Program (DCITP). DC3 is now designated as one of seven Federal Cybersecurity Centers by the National Security Presidential Directive 54/Homeland Security Presidential Directive 23 and a DoD Center of Excellence by DoD Directive (DoDD) 5505.13E..Designated in 2021 as a Field Operating Agency, DC3 is aligned under the Inspector General, Office of the Secretary of the AF.

DC3’s mission is to set the standards in D/MM forensics, develop and deliver specialized cyber investigative training, and serve as a focal point for information sharing on CS matters across the DoD. Also, DC3’s mission is to deliver superior D/MM lab services, cyber technical training, technical solutions development, and cyber analytics for the following DoD mission areas: CS and CIP, LE/CI, document and media exploitation (DOMEX), CT, and safety inquiries.

Located in Linthicum, Maryland, DC3 components serve the DoD and other United States (U.S.)

Federal agencies throughout the world. The DC3 organization consists of a mix of military, civilian, and contractor support personnel. The DC3 environment is dynamic and constantly evolving, with frequently changing priorities

SECTION II

2.0 TASK DESCRIPTIONS. The Contractor shall provide all services, materials, supplies, equipment, and project supervision, as required in connection with this Performance Work Statement (PWS). All personnel assigned to this PWS must possess a fully adjudicated Secret or Top Secret clearance, as required for their billet, and pass a law enforcement records check. For TS billets, personnel must be able to obtain and maintain SCI eligibility. Specific Directorates may levy additional, program-specific, requirements.

2.1 DC3 Cyber Support.

2.1.1 Qualifications: DC3 is seeking up to eight (8) full time employees, with a minimum of a master’s degree and ten (10) years relevant technical experience. A Master’s degree can be substituted for an additional twelve (12) years’ experience (combined 22 years’ experience) or a Bachelor’s degree plus 8 additional years work experience (combined 18 yrs experience).

2.1.2 Task 1.1 - Engineering and Technical Analysis Support: Contractor shall provide engineering and technical enterprise service support, including, but not limited to, the preparation of feasibility studies, analysis of alternatives, provision of technical services during the construction or installation phase, inspection and evaluation of engineering projects, and related services supporting technology, tools, or capability instantiation. The Contractor shall make use of relevant DoD and AF guidance and Instructions during the execution of these tasks.

2.1.2.1 Sustainment Engineering: The Contractor shall provide engineering services that include but are not limited to system and technical in-service design, infrastructure (lifecycle refresh, addition, modification and retirement), communications, physical and logical components of services, and supporting software to improve reliability, maintainability, and affordability. Support tasks include, but are not limited to, production and implementation of technical service management models and appropriate AF documentation, support to technical review process standards and adaptation (e.g. AF Form 1067), and the implementation of prototype agile delivery models to rapidly modernize or update DC3 systems. Contractor efforts will promote collaborative interaction between the DC3 Program Offices, operational sites, other contractors, service providers and Mission Partners. In doing so, the Contractor shall utilize a consistent and time-sensitive approach to the supportability design of mission essential services that are effective and efficient, adhere to DoD and AF requirements, and consider industry best practices.

2.1.2.2 Change Management and Release Management: The Contractor shall provide engineering services that involve but are not limited to the necessary planning and coordination to take a new or changed service, or a service to be decommissioned, through Change Management and Release Management and into the production. Contractors should apply best practices, including applicable DoD system engineering guides, Project Management Professional Book of Knowledge (PMBOK) processes, and SAFE Agile principles for change management, integration, configuration control, and implementation of the Risk Management Framework. Certifications related to the SAFE Agile process, while relevant to this scope of work, are not strictly required of prospective offerors. The Government anticipates that the DC3 Program Offices will provide the successful offeror with steady guidance relevant to SAFE implementation strategies and practices. The ultimate goal is to provide mission-effective engineering and technical support within a continuous integration environment and meeting established process quality performance measures.

2.1.2.3 Integration Environment Support: The Contractor shall provide engineering services that include but are not limited to engineering Subject Matter Expert (SME) support for AF Cyber Operations and Cyber LE/CI. SME support includes day-to-day process and system infrastructure operations, Root Cause Analysis (RCA) to eliminate recurring incidents and to minimize the impact of incidents that cannot be prevented, and Problem Management, including the activities required to diagnose the root cause of incidents, determining the resolution to those problems and providing workarounds.

2.1.2.4 Architecture: The Contractor shall support and provide recommendations for future architecture modifications including coordinated modernization and execution of AF Cyber Operations and Cyber LE/CI and integration tasks in close association with Mission Partners/Owners. The architecture recommendations should enable implementation of industry-standard and or best architecture practices, as directed by the Government. The contractor shall support update of operational and system views, maintain standards lists and facilitate integration of architecture initiatives across DoD and in close collaboration with other DoD/IC Mission Partners.

2.1.2.5 Studies, Analysis and Assessments: The Contractor shall provide engineering services to develop an efficient and effective methodology for assessing and evaluating solutions during the life cycle of DC3 technical programs. These services include, but are not limited to, assessments and evaluations in support of AF Cyber enterprise systems supporting multi stakeholder environments as well as Cyber-LE/CI specific tools and capabilities. The Contractor shall identify and evaluate current and emerging Government and commercial technologies and procedures that may offer improvements to capabilities and assist in the planning and implementation of technology insertions. Technology solutions and designs shall take into consideration the operational constraints and limitations of the receiving or requiring activity/customer. If applicable, design concepts shall include provisions for continuous technological or workflow improvement to maximize capability improvement available from emerging technological advances in the Government and commercial marketplace.

2.1.2.6 Test Engineering: The Contractor shall provide full system life-cycle test engineering capability support for automated test integration, including:

2.1.2.6.1 The Contractor shall have relevant expertise in AF, traditional, Scrum and scaled agile software development techniques, automated test processes in transition to a continuous integration environment leading to DevOps environment.

2.1.2.6.2 The Contractor shall coordinate training in best practices, perform operational and developmental tests and evaluation, verification testing with new/modernized automated test software applications, support technical exchange meetings (TEMs) and participate in quick reaction teams for time critical failure analysis and mishap investigation activities; coordinate risk assessment activities, mitigation and corrective action plans. Contractors must be familiar with the following: [Applicable AF standards for development, test, integration and delivery (i.e. AFSPCI 10-170 RTO&I, eMASS and XACTA docs, etc.)]

2.1.3 Task 1.2 - Process Improvement and Transition Planning: The Contractor shall provide quality assurance for technical services as follows:

2.1.3.1 Innovative processes and procedures to ensure operations are optimally effective, efficient and affordable supportable operational capability. Plans shall fully evaluate areas such as, technical resource allocation, enterprise asset management and licensing considerations, how and when various levels of validated Government requirements would be met.

2.1.3.2 Transition plans that identify how an initial prototype or pilot demonstrations could rapidly evolve to full system functionality and a supportable operational capability. Plans shall fully evaluate areas such as enterprise technical resource management, asset management and licensing considerations and how and when various levels of validated Government requirements would be met.

2.1.3.3 Engineering or technical services to correct or improve issues with the goal of maintaining the required effective operations and maintenance performance of the programs, or to provide direct support to the system that is essential to production, sustainment, integration, interoperability, and configuration management.

2.1.4 Task 1.3 - Cyber Operations Analysis: The Contractor shall provide full spectrum intelligence analysis, collections, production support to DC3. This includes but is not limited to the following: The Contractor shall perform intelligence analysis utilizing all-source intelligence data and employing a variety of techniques as can be found in, “Structured Analytic Techniques for Intelligence Analysis” (Heuer, McPherson), Intelligence Analysis: How to Think in Complex Environments” (Hall), “Intelligence Analysis: A Target-Centric Approach” (Clark), “Analyzing Intelligence: A National Security Practitioners’ Perspectives” (George, Bruce) among others. The Contractor shall identify and document gaps in intelligence data from all source reporting. The Contractor shall generate, staff and monitor the results of intelligence collection requirements as they are communicated across the intelligence community. The Contractor shall generate on an as needed or more frequent basis a variety of internal intelligence products. These may include “quick looks”, designed to answer relatively superficial or introductory level consumer requirements as well as “deep dives’, involving significantly more involved explanations of highly complex and detailed subject matter. Periodic updates as they may pertain to specific technologies, project or threats may be also required, depending on the needs of the customer. The Contractor shall provide intelligence analysis that will be used to identify the potential outcomes of tools under development. This will include defining what observable effects may collected by the intelligence community – based on the various technical capabilities and limitations, locations and times those systems may be employed. The Contractor will also provide the customer with identifying additional opportunities for development of tools, in terms of 'branches and sequels' of related vulnerable systems, adversary capabilities and weapons that the original cyber capability could be modified to affect.

2.1.5 Task 1.4 - Developmental Technical Project Support (R&D): Contractor shall provide engineering and technical enterprise project development support, including, but not limited to, the development of a holistic approach of multi-domain effects environments in the conduct of R&D activities, Development Test and Evaluation (DT&E) and Operational Test and Evaluations (OT&E), preparation of feasibility COA analysis for tradeoff and risk drivers in development of installation and activities in the conduct of R&D projects, analysis of alternatives, formation and integration of technical requirements for proof of concept demonstrations during development of constructs supporting multi-domain effects. The contractor shall inspect and evaluate engineering projects to meet industry best practices and AF requirements. cyber/radio frequency spectrum effects requirements, and related integration of supporting platform, tools, or capability instantiation to create new capabilities. The Contractor shall make use of relevant DoD and AF guidance and Instructions during the execution of these tasks.

2.1.6 Task 1.5 - Technical Project Management: The Contractor shall provide program and project management support to ensure the successful planning, execution, and delivery of DC3 technical programs. This support includes a range of tasks, such as schedule development and management, resource assessments, and risk assessments, to ensure that projects are completed on time, within budget, and to the required specifications. The Contractor will develop and maintain project schedules, including milestones, deadlines, and dependencies, and conduct resource assessments to identify and recommend necessary resources, including personnel, materials, and equipment, to support project requirements. Additionally, the Contractor will identify, assess, and report on risks that could impact project timelines, budgets, or quality, and develop strategies to minimize their impact.

2.1.6.1 The Contractor will coordinate project activities, including meetings, status updates, and progress reports, to ensure stakeholders are informed and projects are on track. This will involve supporting the development of project estimates, including tracking expenses, identifying cost savings opportunities, and ensuring compliance with budget constraints. Furthermore, the Contractor will support the development and implementation of quality assurance plans to ensure projects meet the required specifications and standards. Regular project status reports, including progress updates, issues, and risks, will be provided to stakeholders and project sponsors. The Contractor will also identify, analyze, and resolve project-related issues and problems, and develop corrective actions to prevent future occurrences. The Contractor will document and apply lessons learned from completed projects to improve future project planning and execution. Moreover, the Contractor will ensure that projects are executed in compliance with DoD and DAF regulations, and DC3 policies and procedures.

2.2 DC3 Mission & Enterprise Support. DC3 Mission & Enterprise Support will provide cross-functional support to consistently inform stakeholders on mission-specific needs, vet complex strategy or capability solutions and bridge organizational gaps. Organizational responsibilities include three highly impactful Lines of Effort: 1) lead, integrate and synchronize Air Force special investigative and military missions-specific capability development mission; 2) provide direct support to strategy, doctrinal and policy development priorities; and 3) serve as DC3’s authority on special investigative capabilities and strategy at the Service, Joint and Interagency echelons. Additionally, the integration of capability management efforts within DoD processes to accelerate delivery to DC3 and the Department of Defense Criminal Investigative and Counterintelligence Enterprise will be a central function. It will be critical that the Contractor provide manpower who are recognized functional subject matter expert capable of moving between lines of effort in a seamless manner and with little supervision.

2.2.1 Qualifications: DC3 is seeking up to three (3) full time employees with a minimum of a bachelor’s degree and ten (10) years relevant technical experience. A master’s degree can be substituted for an additional twelve (12) years’ experience (combined 22 years’ experience) or a bachelor’s degree plus 8 additional years’ work experience (combined 18 yrs experience). All candidates will require a TOP SECRET clearance with SCI and Special Access Program eligibility.

2.2.2 Task 2.1 – Program Management & Mission Integration: Contractor shall provide direct support to the DC3 Director of Mission Integration & Capability Development through the highest quality of systems engineering and/or technical service support, including, but not limited to, the preparation of capability based or feasibility assessments; analysis of alternatives; provision of technical services during research, development test & evaluation phases; inspection and evaluation of projects; preparation and delivery of reports and/or analytical records; and related services supporting technology, tools, or capability instantiation. The Contractor shall make use of relevant DoD and AF guidance and Instructions during the execution of these tasks.

2.2.2.1 Program Management: As assigned, the Contractor shall provide program management services that include but are not limited to integrated acquisition/procurement processes, covering all phases of program management – to include the Joint Capabilities Integration and Development Systems (JCIDS); the Planning, Programming, Budgeting, and Execution (PPBE) process; the DoD 5000 series policies and procedures documents; and adherence to Customer policy. The Contractor shall consistently and ethically execute consistent to established DoD policy, while emphasizing sustained effort to identify and report efficiencies to accelerate the delivery of mission-specific capabilities to Sponsor represented end users. Such efficiencies may be gained through evaluating and recommending new or evolved partnerships; modifying existing processes and/or shaping policy to advance Sponsor objectives. Consistent with Sponsor processes, the Contract shall execute lifecycle program management services spanning all aspects of the assigned program(s) to include but not limited to produce policy traceability analysis; nominate key dependencies; establish and sustain purpose-built cross-functional teams; produce, sustain and resolve plans of action and milestones; characterize, coordinate & report on necessary investments, policy solutions, and integration needs; produce accurate resource, acquisition, procurement training and manpower analysis consistent with Sponsor requirements; participate and inform working groups, data calls and executive leadership decision briefs. Ensuring timely and accurate compliance reporting during all phases of assigned program lifecycle phases. The Contractor shall provide services that include but are not limited to system and technical in-service design, infrastructure (lifecycle refresh, addition, modification and retirement), communications, physical and logical components of services, and supporting software to improve reliability, maintainability, and affordability. Support tasks include, but are not limited to, production and implementation of technical service management models and appropriate AF documentation, support to technical review process standards and adaptation (e.g. AF Form 1067), and the implementation of prototype agile delivery models to rapidly modernize or update DC3 systems. Contractor efforts will promote collaborative interaction between the DC3 Program Offices, operational sites, other contractors, service providers and Mission Partners. In doing so, the Contractor shall utilize a consistent and time-sensitive approach to the supportability design of mission essential services that are effective and efficient, adhere to DoD and AF requirements, and consider industry best practices.

2.2.2.2 Mission Integration: As a subject matter expert, deliver consistent and highly-nuanced support to integrate mission capabilities; inform enterprise resource and policy decisions; and ensure the delivery of timely, objective, accurate, and relevant expertise or analysis. Actively participate and produce analysis to inform Sponsor efforts to assess, characterize, assess and improve on Sponsor abilities to proactively engage or reactively respond to national security or law enforcement threats in a multi-disciplined environment by working across functional or organizational barriers to ensure Sponsor employees, processes and technologies meet mission demands.

2.2.3 – Task 2.2 – Enterprise Management Support – The Contract shall provide direct support to the Director, DC3 Enterprise Management and Resources to deliver fully integrated, synchronized and coordinated business decisions, policy and support to optimize DC3’s resource management processes.

2.2.4.1 Enterprise Management Integrator: Provide executive-level integration and program management support impacting DC3’s corporate resource and management processes. Inform the effective and efficient oversight of DC3’s cross-directorate business processes while integrating best practices across functional areas. Produce analysis, reporting and options for DC3’s executive leadership in a timely and consistent manner leveraging corporate management processes. Where practical and at the direction of the Director, DC3 Enterprise Management and Resources, assess, evolve and execute enhancements to DC3 business practices intended to deliver an optimized corporate environment for the DC3 Executive Director. Provide expert advice and strategic integration consultation to DC3 executive leadership based on deep knowledge and experience of DoD, Department of the Air Force, and Joint Staff processes.

SECTION III

3.0 SERVICE SUMMARY

The Contractor service requirements are summarized into performance objectives. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement and will be assessed on an “Acceptable” or “Unacceptable” basis. These thresholds are critical to mission success.

SS – 1

Accurately completes systems engineering, analysis and project management documents.

SS – 2

Respond promptly to customers with accurate information.

SS – 3

Respond to customers in a professional manner.

SS – 4

Deliver professional products in a timely manner

SECTION IV

4.0 DELIVERABLES

The Contractor shall provide deliverable(s) in a format mutually agreed upon by the Government and the Contractor.

The following enumerated deliverables are not expected to change. Due Date intervals are not expected to change but actual dates may need to be revised depending on actual contract start date.

SECTION V

5.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL, INFORMATION, OR SERVICES

5.1 Government Furnished Property, Equipment, Material, Information, or Services. The Government will provide equipment, systems, information and documentation needed to support the services within this contract furnish property or services for this requirement. These items are the property of DC3 and the Department of Defense and should not be released/shared without written consent from DC3 legal counsel.

5.2 Contractor Acquired Property. The contractor may be required to acquire/lease property on behalf of the government. Leased facilities will remain the property of the contractor. Ownership of equipment and material purchased by the contractor on behalf of the government will be transferred to DC3.

SECTION VI

6.0 GENERAL INFORMATION

6.1 Scheduling Concerns.

6.1.1 Duty Hours. The Contractor shall have access to Government facility five days per week, Monday through Friday, ten hours a day, except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings, unless otherwise approved. Contractor personnel are expected to conform to customer agency normal operating hours; however, the Contractor may be required access to Government facility outside of duty hours based on the customer agency’s needs. As a baseline, Contractor personnel shall work 8 hours per day, 40 hours per week. Compensatory time arrangements are permissible for temporary spikes in worktime; but overtime pay is prohibited without COR and CO approval. Federal Holidays shall be observed in accordance with Office of Personnel Management policy.

· New Year’s Day, January 1st (or as observed)

· Martin Luther King’s Birthday, 3rd Monday in January

· President’s Day, 3rd Monday in February

· Memorial Day, Last Monday in May

· Juneteenth, June 19th (or as observed)

· Independence Day, July 4th (or as observed)

· Labor Day, 1st Monday in September

· Columbus Day, 2nd Monday in October

· Veteran’s Day, November 11th (or as observed)

· Thanksgiving Day, 4th Thursday in November

· Christmas Day, December 25th (or as observed)

6.1.2 Core Duty Hours and Base Shutdown/Inclement Weather. Core duty hours are 0800 - 1600, Monday through Friday (excluding federal holidays), and the DC3 office will be open from 0600 - 1800. Contractor employees who are permanently remote will establish standard operating practices aligned with their supported Customer element. The Contractor shall follow guidance of the installation containing their place of performance to determine reporting schedules whether due to a base closure or inclement weather.

6.2 Kickoff Meeting/Orientation Meeting

6.2.1 The Contractor shall schedule and coordinate a Project kick-off Meeting no later than (NLT) five (5) calendar days after contract award via in-person, Microsoft Teams, or Zoom. The meeting will provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting will provide the opportunity to discuss technical, management, and logistic issues; travel authorization; communication process between Government and Contractor; and reporting procedures. At a minimum, the attendees shall include key Contractor personnel, key Government representatives, and the COR. The Contractor shall provide a Kick-Off Meeting Agenda that will include, but not be limited to, the following.

6.2.2 The Contractor shall provide a draft copy of the agenda NLT 3 days after contract award for review and approval by the COR prior to finalizing. The Government will provide the Contractor with the number of participants for the kick-off meeting and the Contractor shall provide sufficient copies of the presentation for all present.

6.2.3 The Kickoff Meeting location will be held onsite at the government facility or virtual and the date and time will be mutually agreed upon by both parties.

6.3 Transition-In Plan [RESERVED]

6.4 Transition-Out Plan

6.4.1 The Contractor shall provide a Transition-Out Plan NLT than sixty (60) calendar days prior to expiration of the contract. The plan shall facilitate the accomplishment of a seamless transition from the incumbent to an incoming Contractor (if applicable). In addition, the Contractor will continue to accomplish all tasks as outlined in the contract during this period. The Contractor shall identify how it will coordinate with the incoming Contractor and Government personnel to transfer knowledge regarding the following:

6.4.2 The Contractor shall also establish and maintain effective communication with the incoming Contractor and Government personnel for the period of the transition via weekly status meetings.

6.4.3 Current employees under this contract may be interviewed for possible employment by a succeeding Contractor; however, the Contractor will have the first right of refusal. The current Contractor will release any employee who chooses to be employed by a succeeding Contractor. The current Contract will assist by orienting assigned employees of the succeeding Contractor during the last 15 days of the period of this contract, if so, directed by the CO. The Government shall make available to such employees existing Government Furnished Property listed under Section V of this PWS. Items that are not accountable, such as desks, chairs, telephones, and other normal office equipment and office supplies during the orientation period, will only be transferred to the incoming Contractor if items were solely purchased by the current Contractor’s company.

6.5 Quality Control.

6.5.1. Quality Assurance. The Government shall rely on the Contractors’ existing quality assurance system as the method to ensure that the requirements of the contract and performance thresholds are met; however, the Government reserves the right to monitor and evaluate the quality of services provided and compliance with the contract terms and conditions at any time.

6.5.2. Quality Control Plan (QCP). The Contractor shall develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations, and best commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services with special emphasis placed on those services listed in this PWS. The Contractor’s quality control program is the means by which it assures itself that the work complies with the requirement of the contract.

6.6 Emergency Operations/Mission Essential Personnel.

6.6.1. Continuation of Essential Contractor Services During Crisis. All services in this PWS HAVE NOT been defined or designated as essential services for performance during crisis IAW DFARs 252.237-7023, “Continuation of Essential Contractor Services.”

6.7 System for Award Management (formerly CMRA)

6.7.1. Service contractor reporting of information is required in the System for Award Management (SAM) when a contract or order – (i) Has a total estimated value, including options, that exceeds $3 million; and (ii) Is for services in the following acquisition portfolio groups; Logistics management services, Equipment-related services, Knowledge-based services, or Electronic and communications services. Should DFARS 204.1703 be inserted into this contract, the Contractor shall report ALL labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the System for Award Management (SAM) data collection site. The Contractor is required to completely fill in all required data fields at http://www.SAM.gov. Reporting inputs shall be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported anytime during the FY, all data shall be reported not later than 31 October of each calendar year. The Contractor may direct questions to the System for Award Management help desk.

6.7.2. Subcontractor Input in SAM. Prime Contractors are responsible to ensure all subcontractor data is reported. Subcontractors will not be able to enter any data into SAM but will enter their information into a Bulk Loader spreadsheet available from the SAM helpdesk. Subcontractor shall fill in columns A-C then return it to the SAM helpdesk after it's completed, and a technician team will enter the information into SAM.

6.8 Security Instructions

6.8.1 Physical Security. The Contractor shall safeguard all Government property, documents and controlled forms provided for Contractor use and adhere to the Government property requirements contained in this contract. At the end of each workday, all Government facilities, equipment, and materials shall be secured by a Government POC. Contractors are not allowed to secure Government facilities, equipment, and materials.

6.8.2 Access Control. The Contractor shall establish and implement methods of ensuring that no building access instruments issued by the Government are lost, misplaced or used by unauthorized persons. Access codes shall not be shared with any person(s) outside the organization. The Contractor shall control access to all Government provided lock combinations to preclude unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the Government COR. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

6.8.3 Pass and Identification Items. The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

6.8.4 Retrieving Identification Media. The Contractor shall retrieve all identification media, including vehicle passes, from employees who depart for any reason before the contract expires.

6.8.5 Traffic Laws. The Contractor and its employees shall comply with all base traffic regulations.

6.8.6 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on Quantico or any other military facility.

6.8.7 Communications Security (COMSEC). Contractors may require access to COMSEC information on Air Force installations. The Contractor shall not require a COMSEC account. Access shall be controlled by the sponsoring agency. Access to COMSEC material by personnel is restricted to US citizens holding final US Government clearances. Such information is not releasable to personnel holding only reciprocal clearances. If it is determined the Contractor is required to access COMSEC information, the necessary training information and courses shall be provided by the COR. The DD Form 254 shall give further instructions on safeguarding and managing COMSEC material.

6.8.8 Contractor Identification. All Contractor personnel shall wear the Air Force issued Common Access Card and DC3 issued badge at all times when away from their immediate work area to distinguish themselves from Government employees. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, Contractor personnel shall identify themselves as a contractor to avoid situations arising where sensitive topics might be better discussed solely between Government employees. Contractors shall identify themselves on any attendance sheet or any coordination documents they may review. Electronic mail signature blocks shall identify their company affiliation. Where practicable, contractors occupying collocated space with their government program customer should identify their workspace area with their name and company affiliation or as a minimum “Contractor” after name.

6.8.9 Drug, Tobacco, and Alcohol Use Policy. The consumption of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly forbidden. Contractor shall immediately remove any employee who is under the influence of alcohol or drugs.

6.9 Travel

6.9.1 Local Travel. Local travel to attend meetings or events may be required at no cost to the Government. Travel within the National Capital Region commuting vicinity is considered a cost of doing business and shall not be separately reimbursed.

6.9.2 CONUS Travel: Prior to travel, the Contractor shall coordinate with, and receive approval from, the COR at least ten (10) business days prior to trip, or as soon as possible based on mission requirements dictate.

6.9.2.1 Contractor shall adhere to policy conditions consistent with the Joint Travel Regulation to encourage team integrity..

6.9.2.2 Contractor may operate GSA-leased vehicles when approved by the US Government Customer.

6.9.3 OCONUS Travel: (e.g., to EUCOM and/or PACOM Area of Responsibility) Prior to travel, the Contractor shall coordinate with, and receive approval from, the COR at least twenty (20) business days prior to trip or as soon as practical. Theater Business Clearances shall be obtained, as necessary, prior to travel.

6.9.3.1 Contractor may operate GSA-leased, or Customer procured vehicles when approved by the US Government Customer.

6.9.4 Further guidance for Contractor travel can be found at https://www.defensetravel.dod.mil/site/faqctr.cfm.

6.9.5 Trip Reports: Following each trip, the Contractor shall prepare and deliver Trip/After Action Reports to the PM and COR.

6.10 Employee Accountability & Turnover

6.10.1 Staffing of Contractor Personnel. Contractor shall provide a stable workforce, throughout the duration of the contract, by maintaining a 10% or less employee turnover rate. No positions shall remain vacant for more than fifteen (15) business days. The government shall not be billed for positions left vacant over fifteen (15) business days unless the vacancy is due to government delay or otherwise approved by the CO.

6.10.2 List of Employees. The Contractor shall maintain a current listing of employees assigned under this contract.. The list shall be password protected and shall include the Employee's Name (Last Name, First Name, Middle Name), DOB, Social Security Number, Email, Phone Number, and level of Security Clearance. The list shall be validated by the company Facility Security Officer (FSO) and provided to the COR and Program Manager. An updated listing shall be provided upon request.

6.10.3 Contractor professionalism. The contractor shall:

· Present a professional appearance and always maintain professional demeanor.

· Conduct their work assignments IAW project schedules.

· Function effectively and efficiently during extended periods of high pressure and stress.

· Function as an integral member of a team of highly trained professionals responsible for the safety and security of USAF personnel and resources.

6.11 Miscellaneous Paragraphs.

6.11.1 Freedom of Information Act (FOIA). All official Government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoD 5400.7-R/AF Supplement). Any request received by the Contractor for access/release of information from these records to the public (including Government/Contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the OSI FOIA Manager to ensure proper processing and compliance with the Act.

6.11.2 Controlled Unclassified Information (CUI). All DoD CUI must be controlled until authorized for public release in accordance with DoD Instructions (DoDIs) 5230.09, 5230.29, and 5400.04, or DoD Manual (DoDM) 5400.07. These regulations set policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding of CUI material.

6.11.3 Privacy Act. Work on this contract may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations when handling such information.

6.11.4 Records. All records created and received by the Contractor in the performance of this contract shall be maintained and readily accessible. Records shall remain the property of the Government.

6.11.5 Safety Concerns. The Contractor is solely responsible for compliance with OSHA standards for the protection of their employees. The Government is not responsible for ensuring that Contractors comply with “personal” safety requirements that do not present the potential to damage Government resources.

6.11.6 Project Policy. The Contractor shall comply with all industry standards. All work shall be done in accordance with all federal, local, and state laws and regulations.

6.11.7 Inherently Governmental Functions. The Contractor shall not perform inherently Governmental functions as defined in the Federal Acquisition Regulation (FAR) Subpart 7.5 in relation to this PWS.

6.11.8 Ethics. The Contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest. Additionally, the Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DoDD 5500-7, Joint Ethics Regulation.

6.11.9 Professional Appearance of Workspace. The Contractor shall keep workspace areas neat and orderly and avoid conditions leading to safety violations.

6.11.10 Non-Personal Services. The Government shall not supervise or task Contractor employees in any manner that generates actions of the nature of personal services, or that creates the perception of personal services. It is the responsibility of the Contractor to manage its employees directly and to guard against any actions that are of the nature of personal services or give the perception of personal services to the Government or to Government personnel.