Selection Memo_Locksmith Services_CE-25-599.pdf

Department of Financial Management 411 West Ocean Boulevard, 6th Floor

Long Beach, CA 90802

(562) 570-6425

Date: April 21, 2026

To: Michelle Wilson, Purchasing Agent, Financial Management

From: Jalesia Brown, Procurement Analyst I, Department of Financial Management

Subject: RFP CE-25-599 Locksmith Services

On February 12, 2026, a request for proposal (RFP) was issued for as-needed locksmith services for various locations throughout the City of Long Beach. Two proposals were received in response to the RFP by the deadline of March 26, 2026.

The two submissions were reviewed to ensure that the minimum qualifications and requirements of the RFP were met. One proposal met the requirements and was further reviewed in accordance with the evaluation criteria, as stipulated in the RFP.

A selection committee comprising of two members from the Department of Parks, Recreation & Marine and one member from the Department of Health & Human

Services, evaluated the proposal based on their subject matter expertise.

The proposals were evaluated in accordance with the following evaluation criteria:

CRITERIA Weight

1. Organizational Capacity & Experience

• Demonstrated experience performing comprehensive locksmith services for public agencies

• Experience in managing and maintaining a master key system, including Mul-T-Lock or similar configurations

• Ability to provide trained, qualified personnel capable of meeting all scope requirements, including emergency response standards

40%

2. Method of Approach

• Approach for delivering both routine and emergency locksmith services across multiple City facilities, including scheduling, coordination, and minimizing disruption to operations.

• Ability to meet required response times, including after-hours service and 24/7 availability for urgent needs

• Approach to how personnel will be assigned to tasks, how work will be supervised, and what quality control measures will be in place to ensure consistent and reliable service.

30%

RFP CE-25-599 Locksmith Services 4/21/2026

3. Communications & Reporting

• Approach for communicating with City staff regarding work scheduling, changes, and emergency service coordination

• Responsiveness to service requests, including confirmation protocols and updates throughout the service process

• Ability to maintain accurate service records, reports, and invoices that clearly differentiate routine, emergency, and after-hours work

• Description of how service performance, response times, and issue resolution will be tracked and reported to the City

20%

4. Reasonableness of Cost 10%

After a thorough review and evaluation process, the selection committee selected the following organizations to provide locksmith services for the City of Long Beach:

• Hill’s Bros. Lock & Safe, Inc.

The committee recommends this vendor based on their proposal submission aligning with the evaluation criteria in the RFP. Final scores for all evaluated proposals are shown in the table below:

Vendor Name Final Score

Hill’s Bros. Lock & Safe, Inc. 75%

Approved by:

Michelle Wilson, City Purchasing Agent Date

4/21/26