Sector Detroit Elevator Maintenance_Statement of Work (SOW) .docx

PR #: 37220PR260000247

STATEMENT OF WORK

STATEMENT OF WORK (SOW)

FOR

Sector Detroit’s Elevator Maintenance

1.0 GENERAL

1.1 BACKGROUND

U.S. Coast Guard Sector Detroit, MI operates a facility where the elevator system is a critical infrastructure component supporting daily mission operations, personnel movement, and logistics. Due to the high operational tempo, elevator downtime directly impacts mission readiness and facility accessibility. Historically, these systems require consistent, proactive oversight to mitigate mechanical fatigue and electrical failures. This contract establishes a comprehensive maintenance program to identify and correct potential deficiencies before they result in equipment failure or safety hazards.

1.2 SCOPE

This contract covers the provision of monthly preventive maintenance, emergency response, standard service calls, mandatory safety testing, and reporting/documentation for a Dover Systems Inc. elevator with a 2000 lb capacity serving three floors at Sector Detroit. The contractor must perform all tasks in accordance with manufacturer specifications and applicable safety standards. The scope does not include provision of food, drinks, parking, tools, safety equipment, or labor by Sector Detroit.

1.3 OBJECTIVE

The objective of this contract is to ensure uninterrupted, safe, and reliable elevator operation at Sector Detroit through scheduled monthly maintenance, prompt response to emergencies, and compliance with all safety certification requirements. The contractor’s work will support mission readiness and facility accessibility.

1.4 APPLICABLE REFERENCES

1.4.1 Compliance References

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract:

· American Society of Mechanical Engineers (ASME) Guidelines

· Occupational Safety and Health Administration (OSHA) Standards

· State of Michigan elevator safety regulations

· OEM Operation and Maintenance manuals

1.4.2 Reference Documents

The following documents may be helpful to the Contractor in performing the work described in this document:

· Previous maintenance logs (Sector Detroit archives)

2.0 SPECIFIC REQUIREMENTS/TASKS

2.1 Preparation

2.1.1 The Contractor must stage equipment and supplies as needed for elevator maintenance activities.

2.1.2 The Contractor must remove all material from the site after completion of work.

2.2 Elevator Monthly Maintenance

2.3.1 The Contractor must perform all scheduled monthly preventive maintenance inspections and tasks in accordance with the manufacturer’s specifications and ASME A17.1.

2.2.2 The Contractor must document all maintenance activities and deficiencies, and submit monthly reports by the 5th business day of the following month

2.3 Operation Inspection

2.3.1 The Contractor must inspect the proper operation of all elevator systems after maintenance is completed.

2.3.2 The Contractor must conduct a site inspection with the Contracting Officer’s Representative (COR) to verify completion and compliance.

2.4 Emergency Response

2.4.1 The Contractor must respond on-site to passenger entrapments within one (1) hour of notification.

2.4.2 The Contractor must respond on-site to routine, non-emergency equipment failures within two (2) hours of notification.

2.5 Mandatory Safety Testing

2.5.1 The Contractor must execute and document all Category 1 (Annual) and Category 5 (Five-Year) safety tests before prior certifications expire.

2.5.2 The Contractor must ensure no elevators operate with expired safety certifications.

2.6 Critical Performance Objectives

The following table dictates the critical performance objectives, the required standards, the allowed margin of error (AQL), and how the government will monitor compliance.

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor must provide qualified personnel to perform all requirements specified in this SOW.

3.2 CONTINUITY OF SUPPORT

The Contractor must ensure that the contractually required level of support for this requirement is maintained at all times.

3.3 KEY PERSONNEL

Before replacing any individual designated as Key by the Government, the Contractor must notify the Contracting Officer no less than 5 business days in advance. The following Contractor personnel are designated as Key for this requirement.

3.3.1 US Coast Guard Key Personnel

The following positions will be assigned by the US Coast Guard and are considered Key Personnel for this requirement:

· Contracting Officer Kara Davis, SKC Kara.A.Davis@uscg.mil Subject to change

· Sector Detroit Supply Officer Darnell N. Geralds, CWO Darnell.N.Geralds@uscg.mil Subject to change

· Sector Detroit Facilities Engineer Cody C. Cates, DCC Cody.C.Cates@uscg.mil Subject to change

3.3.2 Contractor Key Personnel

The following positions must be assigned by the Contractor and are considered Key Personnel for this requirement:

· Contracting Officer

· Billing Point of Contact (if different from the Contracting Officer)

· Emergent Maintenance Point of Contact

3.4 EMPLOYEE IDENTIFICATION

3.4.1 Contractor employees visiting Government facilities must wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees must comply with all Government escort rules and requirements. All Contractor employees must identify themselves as Contractors when their status is not readily apparent and always display identification and visitor badges in plain view above the waist.

3.5 EMPLOYEE CONDUCT

Contractor’s employees must comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor must ensure Contractor employees always present a professional appearance and that their conduct must not reflect discredit on the United States or the Department of Homeland Security. The Project Manager must ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.6 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Government may, at its sole discretion (via the Contracting Officer), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Contractor access to classified information is not currently required under this SOW.

4.2 PERIOD OF PERFORMANCE

The period of performance for this contract is a base period with four one-year option periods as follows:

4.3 PLACE OF PERFORMANCE

The primary place of performance will be at United States Coast Guard Sector Detroit located at 110 Mt. Elliott St., Detroit, MI 48207.

4.4 HOURS OF OPERATION

Contractor employees must generally perform all work between the hours of 0800 and 1500 EST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees must be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

4.5 TRAVEL

Contractor travel must be required to support this requirement. All travel required by the Government will not be outside the local commuting area(s) and will not be reimbursed to the Contractor.

4.6 PROTECTION OF INFORMATION

Contractors’ access to proprietary information is required under this SOW. Contractor employees must safeguard this information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, Safeguarding Sensitive but Unclassified (For Official Use Only) Information. The Contractor must ensure that all Contractor personnel having access to business or procurement sensitive information sign a non-disclosure agreement (DHS Form 11000-6).

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will not furnish any resources to the Contractor in support of this contract.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor must furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW 2.0 and SOW 5.0.

7.0 SITE VISITS

7.1 Questions regarding the contract, or project SHALL be directed to the Contracting Officer.

7.2 Site visits can be coordinated with the following members located at Sector Detroit:

· Site Supervisor Justin Stanley, MKCS

(415) 399-7427 justin.s.stanley@uscg.mil

· Site Lead Joseph Cendejas, DCC W: (206) 820-1378 C: (714) 336-5734 joseph.cendejas@uscg.mil

LAST UPDATED: 07/09/2026 PAGE 8/17