Section L and M - Instructions and Evaluation Factors.docx

Section L: Instructions to Offerors Proposals will include two phases. The first will be submitted electronically and evaluated. If proposals pass the first phase of evaluations, offerors will be invited to participate in the second. The second phase will be a demonstration of the proposed solutions.

The first phase of proposals shall include the following:

1. A spreadsheet including pricing for all Contract Line Item Numbers (CLINs), including all option CLINs.

a. Note that in accordance with 52.222-43(b), the Contractor warrants that the prices in this contract do not include any allowance for any contingency to cover increased costs for which adjustment is provided under 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts).

2. Technical approach to fulfill the requirement. The technical approach must identify the following:

a. Documentation of all equipment and materials that will be installed to fulfil hardware requirements, as per SOW 1.1.

i. Identify device make/model.

b. Description of software solution to meet the requirements in SOW 1.2. Proposals shall identify parameters of software requirements as follows:

i. Contractor shall describe subscription plans.

ii. Contractor shall explain access rights and users included in the subscription plan including the number of users permitted in each plan and the penalties if the Government exceeds that amount.

iii. Contractor shall describe the scope of the license, including the precise rights and limits of the Government.

iv. Contractor shall specify the liability the Contractor accepts and denies.

v. Contractor shall describe the warranty included with the service including performance objectives, method of service delivery, and guaranteed minimum performance and uptime.

vi. Contractor shall define the subscription term, the means for terminating, changing, or renewing a subscription, and any penalties for terminating the subscription early.

vii. Evidence that the communications solution will operate on US Air Force NIPRnet and be capable to broadcast simultaneously to TVs in multiple facilities in multiple locations.

c. Contractor shall include a plan to successfully implement the necessary Professional Support Services as per SOW Paragraph 2 and subsections. Plans must include the following:

i. Evidence of plans to meet hardware, software, and equipment required delivery dates of 60 days after award date for basic year and 60 days after exercising of option years.

ii. Evidence of plans to meet the required project installation date of 90 days after notice to proceed for basic year and 90 days after notice to proceed for option years.

iii. Technical approach for project management and all other sub categories below paragraph 2.3 in the SOW.

iv. Plans to complete Planning (Survey, Network Design) and all other sub categories below paragraph 2.4 in the SOW.

d. Contractor shall include the intended approach to provide sustainment as per SOW 3.0 and sub categories. It must address the following:

i. Approach shall indicate definitions and procedures for routine, high-priority, and emergency maintenance.

ii. Plan shall include all elements required in SOW 3.2, 3.3, and 3.4.

The second phase of proposals will only be submitted by invitation after evaluation of the first phase. The second phase shall include the following:

1. System Capability Demonstration at Hill AFB by invitation. The demonstration must show the following capabilities:

a. Hosting three TV's on the NIPR at various locations with system.

b. Enabling lock-off content capability with TV's.

c. Scheduling of content (today, in-future, etc.).

d. Hosting real-time events (ex. townhall).

e. Displaying content provided videos and static display of content loop.

f. Displaying two RSS feeds with news.

g. Displaying Closed-Captioning on all TVs.

h. Functional processes for customer support and sustainment.

i. Effective cyber security update procedures.

j. Adding or removing administration users to the main dashboard?

Section M: Evaluation Factors for Award Award will be made on a Lowest Price Technically Acceptable (LPTA) basis.

Price Evaluation: A price evaluation will be performed on all proposals. The pricing criteria used for evaluation are (1) Completeness, (2) Reasonableness, (3) Balance, and (4) Total Evaluated Price (TEP).

1. Completeness – The Government will review the pricing submissions for completeness. Incomplete price submissions may not be evaluated, and the proposal may be eliminated from the competition.

2. Reasonableness – The existence of adequate price competition is expected to support a determination of reasonableness. If adequate price competition is not obtained, or if price reasonableness cannot be determined using analysis of the provided information, additional information IAW FAR 15.4 may be required to support the proposed price.

3. Balanced Pricing - Offerors are cautioned against submitting an offer that contains unbalanced pricing. Unbalanced pricing exists when, despite an acceptable total evaluated price, the price of one or more price elements are significantly over or understated as indicated by the application of price analysis techniques such as those defined by FAR 15.404-1. The Government will analyze offers to determine whether there is unbalanced pricing within the offers. IAW FAR 15.404-1, offers determined to be unbalanced may be rejected if the Contracting Officer determines that the lack of balance poses an unacceptable risk to the Government.

4. Proposals will be ranked from lowest to highest price based on the Total Evaluated Price (TEP). The TEP is calculated be adding the price of all CLINs, including option CLINs. If a TEP for an Offeror cannot be calculated due to the omission or error of the Offeror, the Government may set aside the Offeror’s proposal and proceed to other Offerors’ proposals.

Technical Evaluation: A technical evaluation will be performed in two phases. In the first phase, an evaluation will be completed of the electronically submitted technical approach beginning with that of the lowest priced Offeror. A minimum of three lowest priced offers will be evaluated in the first phase, unless fewer than three offers are received. Evaluations in the first phase will cease when no more than three proposals receive an acceptable rating for Technical Acceptability. The Offerors found technically acceptable during the first phase will be invited to participate in a system capability demonstration in which Offerors’ s demonstrations will be evaluated to ensure that the Offeror proposed system meets or exceeds all Government performance requirements. Systems that do not meet or exceed all Government performance requirements will be eliminated from competition. Although government personnel will conduct the evaluation tasks, vendors shall ensure that one of their presenters can instruct the Government test personnel on the operation of their offered system. The proposals shall be evaluated on a pass-fail basis based on the following sub-factors:

Sub-Factor One: PHASE I Review

1. Statement of Work The Statement of Work includes a plan with the level of detail that demonstrates an understanding of accomplishing the requirements of the Performance of Work to be accomplished. The Statement of Work addresses all the requirements in accordance with the following Paragraphs 1, 2,3, and 4 of the SOW:"

1. General Requirements

1.1. Contractor shall identify, procure, and install equipment and hardware required to fully implement this communications platform and all other sub categories below paragraph 1.1 in the Statement of Work (1.1.1., & 1.1.2.)

1.2. Contractor shall procure and install software required to fully implement and sustain this communications platform and all other sub categories below paragraph 1.2 in the Statement of Work. (1.2.1., 1.2.2., 1.2.3.)[1.2.3.1., 1.2.3.2., 1.2.3.3., 1.2.3.4., 1.2.3.5., 1.2.3.6.]

1.3. This communications solution will operate on US Air Force NIPRnet and be broadcast simultaneously to TVs in multiple facilities in multiple locations.

1.4. Contractor shall provide the necessary Professional Support Services per SOW Paragraph 2 and subsections to successfully implement this requirement.

1.5. Contractor shall provide software capabilities from main dashboard to include: operation of multiple displays simultaneously, lock-off capability, video, live event, and static display of content loop.

1.6. Contractor shall ensure central dashboard and software maintains a 95% up-time rate.

2. Scope of Work (Services): Professional Support Services.

2.1. Hardware, Software, Equipment Required Delivery Dates: 60 days after award date for basic year. 60 days after exercising of option years.

2.2. Required Project Installation Date: 90 days after notice to proceed for basic year. 90 days after notice to proceed for option years.

2.3. Project Management and all other sub categories below paragraph 2.3 in the Statement of Work (2.3.1., 2.3.2., 2.3.3., 2.3.4., 2.3.5)

2.4. Planning (Survey, Network Design) and all other sub categories below paragraph 2.4 in the Statement of Work. (2.4.1. [2.4.1.1., 2.4.1.2., 2.4.1.3., 2.4.1.4., 2.4.1.5., {2.4.1.5.1.} 2.4.2. {2.4.2.1., 2.4.2.2., 2.4.2.3., 2.4.2.4., 2.4.2.5., 2.4.2.6.} 2.4.3. {2.4.3.1., 2.4.3.2., 2.4.3.3.} 2.4.4. {2.4.4.1. (2.4.4.1.1., 2.4.4.1.2., 2.4.4.1.3., 2.4.4.1.4., 2.4.4.1.5.)} 2.4.5. {2.4.5.1.} 2.4.6. {(2.4.6.1.1., 2.4.6.1.2., 2.4.6.1.3., 2.4.6.1.4., 2.4.6.1.5., 2.4.6.1.6., 2.4.6.1.7., 2.4.6.1.8., 2.4.6.1.9., 2.4.6.1.10.)} 2.4.7., 2.4.8. {2.4.8.1., 2.4.8.2., 2.4.8.3.} 2.4.9. {2.4.9.1., 2.4.9.2., 2.4.9.3., 2.4.9.4., 2.4.9.5., 2.4.9.6.} 2.4.10. {2.4.10.1.} 2.4.11. {2.4.11.1., 2.4.11.2.}])

3. Sustainment (3.0.[3.1.,3.2.,3.3.,3.4.])

3.1. Contractor will provide definitions and procedures for routine, high-priority, and emergency maintenance.

"3.2. Contractor will provide acknowledgment of receipt within 24-hrs and initial assessment within 72 hours of a trouble ticket being submitted during our normal business hours (minus weekends/holidays) throughout duration of contract. "

3.3. Contractor will obtain mutual agreement for all other scheduled resolutions.

3.4. Any hardware/software updates or required maintenance will be coordinated with admin users in advance.

Provide contact information for two current/past customers and government will verify if performance was "acceptable".

Sub-Factor Two: PHASE TWO (DEMO REVIEW BY INVITATION)

2. The Requirements will determine if the vendor is capable of meeting the customers demands. The requirements are as follows and are rated as acceptable or unacceptable:

1. Can the vendor host three TV's on the NIPR at various locations with system success?

2. Can the vendor demonstrate the lock-off content capability with TV's?

3. Can the vendor demonstrate dashboard scheduling of content (today, in-future, etc.)?

4. Can the vendor demonstrate real-time events? (ex.townhall)

5. Can the vendor demonstrate content provided videos and static display of content loop?

6. Can the vendor demonstrate two RSS feeds with news?

7. Can the vendor demonstrate Closed-Captioning on all TVs?

8. Did the vendor provide demo of processes for customer support and sustainment?

9. Can the vendor demonstrate cyber security update procedures?

10. Can the vendor demonstrate how to add/remove administration users to the main dashboard?