Section D Attachments.pdf
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- Attached to
- NASA Protective Services Contract-South Region (NPSC-SR) Federal contract opportunity
- Solicitation number
- 80KSC021R0009A
About this file
This document summarizes a solicitation for the NASA Protective Services Contract-South Region. The National Aeronautics and Space Administration John F. Kennedy Space Center is seeking proposals for protective services through solicitation number 80KSC021R0009A. Previous notices regarding this procurement opportunity were issued on May 24, 2021 and included a sources sought notice, draft RFP, and RFP notice. The solicitation replaces RFP notice 80KSC021R0009 and was issued for technical reasons, but all files remain unchanged. Interested offerors should review the solicitation for details on the required protective services, response date, anticipated award date, pricing terms, and any set-asides or other salient information. The solicitation is being conducted by the National Aeronautics and Space Administration Kennedy Space Center.
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80KSC021R0009
NASA Protective Services Contract-South Region
(NPSC-SR)
Attachment D6
Medical Screening Requirements for Armed Personnel
NPSC-SR
Attachment D6-Medical Screening Requirements For Armed Personnel 80KSC021R0009
MEDICAL SCREEENING REQUIREMENTS FOR ARMED PERSONNEL
The Contractor Shall:
A. Ensure all first responders are medically fit and undergo a medical examination in accordance with NPR 1800.1, Appendix C, A3. Certification Exams, Matrix O for Security and are physically and medically capable of performing the essential duties of the position efficiently and without hazard to themselves or others. (Annexes will discuss who will provide the exam). The examination shall be completed before entrance on duty and annually during employment.
B. Consider failure to meet the required physical and medical qualifications to be a disqualifying factor for continued employment as a first responder.
C. Enforce the following minimum visual standards:
1) Distant visual acuity must be at least 20/40 in each eye with corrective lenses; distant binocular acuity of at least 20/40 with corrective lenses.
2) Near visual acuity must be corrected to at least 20/40 in each eye; near binocular acuity of at least 20/40 with corrective lenses.
3) Field of vision must be at 90 degrees in the horizontal meridian in each eye.
4) Ability to distinguish the colors must be present for red, amber, and green.
D. Enforce the minimum hearing ability of hearing loss in the better ear of not greater than 40 decibels at 500 Hz, 1,000 Hz, and 2,000 Hz, with or without a hearing aid.
E. Ensure first responders have no impairment of the use of a leg, a foot, an arm, a hand, the fingers, back or neck that would most likely interfere with the functional requirements of the first responder’s position. In addition, first responders shall have no established medical history or clinical diagnosis of rheumatic, arthritic, orthopedic, muscular, neuromuscular, or vascular disease, which would interfere with the ability to perform the functional requirements of a first responder’s position.
F. Ensure first responders have no established medical history of cardiac or pulmonary disease that would interfere with the ability to perform the functional requirements of an armed personnel (Security Officer (SO) or Security Police Officer (SPO)) position.
G. Ensure appropriate medical forms are completed by the applicant and provided to the medical professional prior to the examination.
1. PSYCHOLOGICAL REQUIREMENTS FOR ARMED PERSONNEL
A. Ensure all candidates and employees are emotionally stable.
B. Administer Minnesota Multiphasic Personality Inventory -2 (MMPI-2) and Shipley Institute of Living Scale psychological examinations to all new potential personnel.
1) Incumbent personnel hired within the previous 5 years are not required take either the Minnesota Multiphasic Personality Inventory -2 (MMPI-2) or the Shipley Institute of Living Scale tests; however, ensure all incumbent personnel are administered the examinations every five years from their previous evaluation date.
2) Personnel who fail the MMPI-2 or Shipley Institute of Living Scale shall be interviewed by a licensed psychologist before a final decision on suitability is made.
The evaluation must focus on the applicant’s suitability for high-risk and high stress work.
C. Forward each examination to a clinical psychologist for evaluation. Upon receipt of this evaluation, the Contractor shall use these findings to determine the applicant’s suitability for employment.
D. Screen applicants who possess significant employment risk factors to identify applicants who exhibit behavioral characteristics associated with employment success.
E. Ensure all armed personnel are free of problems that may adversely affect job performance.
F. Remove the ability to possess or access weapons of any employee that exhibits behaviors
(not limited to emotional or psychological) or in which the contractor believes would deem an employee unfit to carry a weapon to perform their duties and notify the Center Chief or any Special Agent.
G. Ensure any employee who has had their ability to carry a weapon suspended, retake the
Minnesota Multiphasic Personality Inventory-2 (MMPI-2) and Shipley Institute of Living Scale psychological examinations and be evaluated by a licensed psychologist before a final decision on suitability is made. Any decision in the employee’s favor shall include a letter from the interviewing licensed psychologist indicating fitness for armed duty be forwarded to the Center Chief Medical Officer or Agency Chief Health and Medical Officer (where no Center Chief Medical Officer exists) noting the resolution or the continued therapy if a chronic condition exists. The Chief Medical Officer will provide a written opinion to the Center Chief of Protective Services as to the individual’s fitness for armed duty. The Center Chief of the Protective Services Office will make the final determination for the employee to continue to carry a weapon.
2. DRUG TESTING AND DRUG & ALCOHOL – FREE WORKFORCE
REQUIREMENTS
A. Comply with Federal policies on “drug and alcohol-free” workplaces as well as NASA FAR
Supplement Clause 1852.223-74 Drug-and Alcohol-free Workforce. Conform to the “Mandatory Guidelines for Federal Workplace Drug Testing Programs” published by the Department of Health and Human Services (73 FR 71858) and the procedures in 49 CFR part 40, “Procedures for Transportation Workplace Drug Testing Programs,” in which references to “DOT” shall be read as “NASA”, and the split sample method of collection shall be used.
B. Institute and maintain a program for achieving a drug- and alcohol-free workforce.
C. Provide, as a minimum, for pre-employment, reasonable suspicion, random, post-accident, periodic, and recurring (follow-up) testing of Contractor employees in sensitive positions for use of alcohol or a controlled substance in violation of applicable law or Federal regulation.
D. Establish its testing or rehabilitation program in cooperation with other contractors or organizations.
E. Submit the plan for this program to the COR for review and approval.
Attachment D7
Screening Standards for Armed Personnel
Attachment D7-Screening Standards for Armed Personnel 80KSC021R0009
SECURITY OFFICER (SO)/SECURITY POLICE OFFICER (SPO) QUALIFICATIONS
The Contractor shall:
A. Ensure all candidates are United States citizens.
B. Ensure that uniformed and non-uniformed contract employees that serve as members of the Contractor’s security force representing NASA protective services in the position of Security Officer (SO) or Security Police Officer (SPO) will be required to provide a statement of conduct that is the Officers Oath or affirmation of proper conduct and allegiance to the principle of behavior suitable to their position of trust, and of their understanding of the requirements of the “Standards of Conduct for Sworn Officers.”
The Oath; [Stand and remove your headgear, place your hand over your heart and in a clear voice state your oath or affirmation] “My _____________ [Oath or Affirmation] is my bond. I [State Your Full and Complete Name] understand and accept my duty to protect and defend the rights of all persons. I will perform my duty with diligence and purpose. I will exercise the authority, vested in me by virtue of my position, with honesty and decency, showing preference to none, while serving all. This I respectfully___________ [swear or affirm]”.
C. Ensure sworn officers will:
1) Exercise good judgment.
2) Interact with people in a professional manner.
3) Maintain a high level of performance.
4) Maintain poise and self-control under stress.
D. Certify that sworn all Security Police Officers have as a minimum:
1) A high school diploma or General Equivalency Diploma (GED).
2) A valid state driver’s license that is maintained throughout employment.
3) The ability to read and speak the English language; understand and apply written rules, detailed orders, instructions, and training material. Construct and write clear, concise, accurate, and detailed reports.
4) User level computer skills operating standard word processing programs.
5) Reached the age of at least 21 at the time of employment.
6) Preferred 1-3 years’ experience in law enforcement.
E. Conduct a Pre-Employment Investigation for all armed employees to ensure:
1) No felony conviction.
2) No misdemeanor conviction that reflects on the individual’s suitability.
3) Persons convicted of or under indictment for a misdemeanor crime of domestic violence are not employed as armed officers including those crimes classified under the Lautenberg Act.
4) All other employees meet the requirement of position risk determination and NASA access suitability.
5) All candidates are medically fit and emotionally stable.
F. Conduct a pre-employment investigation for all armed employees that includes:
1) Search of police files in the area of residence for a period of 5 years.
2) Inquiries of former employers for a period of 5 years.
3) Information that may reflect on the suitability of the employee to perform security duties under this contract.
G. Provide the results of the investigative reports for each officer to the NASA Chief of Protective Services not later than 7 days prior to beginning duty.
H. Provide a standard operating procedure “Standards of Conduct” that specifically addresses the behavior and conduct of uniformed and non-uniformed members of the Contractor’s work force representing NASA Protective Services.
I. Ensure all personnel adhere to general standards of conduct that reflect credibility upon themselves, their employer, NASA, and the Federal Government.
J. Remove any Contractor employee from the work site and/or this contract for failure to comply with the general standards of conduct. Initiate immediate action to replace such an employee to maintain continuity of services at no additional cost to the Government.
K. Ensure employees are aware of the working conditions. This may include but is not limited to:
1) Working under adverse weather or situational conditions.
2) Physically confronting a combative or disturbed person, working at heights, underground, in confined spaces, in poorly lighted facilities, in emergency situations, and working in environments with weather, chemical, physical, and biological hazards.
Attachment D8
Reserved
Attachment D9
NASA Protective Services Training Academy (NPSTA) Operations Guide
KSC-Only
April 12, 2021
Office of Protective Services
TO: Training Manager/NPSTA Administrator
FROM: Deputy Assistant Administrator for Protective Services
SUBJECT: Approval of NASA Protective Services Training Academy Operations Guide
The Office of Protective Services (OPS) has completed a review of the NASA Protective Services Training Academy (NPSTA) Operations Guide and I hereby approve its use effective immediately.
This Operations Guide, which replaces SEC-P-0100, will be the standard operational procedure used by all NPSTA instructors, staff, students, contractor and NASA security personnel and instructors being hosted by the NPSTA. It was developed in accordance with, and is in full compliance of, the current Federal Law Enforcement Training Accreditation (FLETA) procedures and standards. Updates to this Operations Guide will be recorded in the Appendix that follows the last Section.
Any questions regarding this Operations Guide should be directed to myself at charles.e.lombard@nasa.gov or to the NPSTA Accreditation Manager, Ms. Lakeesha Matthews at lakeesha.matthews@nasa.gov.
Charles E. Lombard, Jr.
Deputy Assistant Administrator for Protective Services National Aeronautics and Space Administration
Training Academy (NPSTA)
Operations Guide
Section (i): Purpose, Scope, Definitions, References
PURPOSE: This Operations Guide identifies the mission, structure and responsibilities of the NASA Protective Services Training Academy (NPSTA), and its relationship with other NASA Centers. It provides an understanding of the NPSTA organization and methods of operation.
SCOPE: This procedure applies to NPSTA instructors, staff, students, contractor and NASA security personnel and instructors being hosted by the NPSTA, NPG 1600.1, NASA Lead Center Agreement, Performance Work Standard and other applicable directives.
DEFINITIONS and REFERENCES:
NPR – NASA Procedural Requirement
NPSTA – NASA Protective Services Training Academy
FAA – Federal Arrest Authority
SP – Security Police
CFR – Code of Federal Regulation
TRAC – Training Records Automation Center
Contains the following:
Class Dates Topics taught by Instructor Attendees
Exams
NPR ‐ NASA Procedural Requirements
OPS – Office of Protective Services
OPR – Office of Primary Responsibility
PROCEDURES/INSTRUCTIONS – Documents used to perform work. Procedures typically describe processes, programs or policies. Instructions describe detailed steps on how to perform particular tasks.
INSTRUCTOR ASSISTANT SOFTWARE ‐ Instructor Assistant Software is any computer‐based tool that aid teachers, professors and trainers teach more effectively in a modern classroom.
NPSTA WEB SITE ‐ https://sp.ksc.nasa.gov/sites/nflet/Pages/default.aspx
04/12/2021 Rev-04 Page | 4
APPROVAL AUTHORITY – The position and/or person with overall responsibility for approving the publication of and ensuring compliance to a document.
OFFICE OF PRIMARY RESPONSIBILITY (OPR) – The position and /or person responsible for ensuring the technical accuracy, adequacy, and preparation of a document.
NPSTA INSTRUCTOR ‐ Instructors act under the general supervision of the NPSTA Administrator and are responsible for providing program leadership to NPSTA instructors and coordinate NPSTA activities. Designs, creates, and implements any aspect of NPSTA training programs and evaluates risk associated with training. Instructors perform in compliance with Federal, State, local, and NASA laws and regulations and requirements working within the limits of established policy.
Further; NPSTA Instructor Staff are required to successfully complete all Equal Employment Opportunity, Sexual Harassment and other mandatory training as determined by NASA, NASA Office of Protective Services and the NPSTA Administrator.
REFERENCE DOCUMENTS:
(NPR) 1600.1, NASA Security Program Procedural Requirements
RECORDS:
Records are maintained IAW NPR 1441, NASA Records Retention Schedules
NASA PROTECTIVE SERVICES TRAINING ACADEMY (NPSTA) OPERATIONS GUIDE
SECTION 1. NPSTA ROLE AND AUTHORITY
1.1 NPSTA Vision, Mission and Goals
Vision Statement:
The vision of the NASA Protective services Training Academy is to become a recognized leader in providing high quality police training and professional development through the use of consistent quality training strategies and practical experience scenarios/drills through a layered, systematic application of appropriate preparedness, mitigation, responsiveness and operations within a structured environment, consisting of qualified instructors.
Mission Statement:
It is the mission of the NASA Protective Services Training Academy to teach realistic criminal justice, defensive tactics, firearms, ethics, and professional development courses while providing comprehensive, quality training and education programs for all armed civil servant and contractor personnel within the Agency.
Goal:
To provide NASA Protective Services professionals with the basic criminal justice, defensive tactics and firearms training in addition to professional development services relevant to their individual needs.
To deliver core curriculum and continuation training for NASA Protective Services. Certify instructors across NASA for the purpose of assisting NASA Protective Services Training academy with Federal Arrest Authority Basic training and provide NASA Protective Services Training academy mandated Continuing Education and certification.
Deliver courses through a flexible mix of blended learning approaches.
Demonstrate commitment to quality and critical self‐evaluation.
Objective: To provide Law Enforcement and Security personnel the skills they need to protect people and resources through proactive police services and mitigate life‐threatening situations with know‐how, knowledge and experience.
1.2 Purpose of NPSTA
The NASA Protective Services Training Academy (NPSTA) Policy Directive’s purpose is to provide safe and effective law enforcement training to civil servants and contractors with the rules and standards issued by the Federal Law Enforcement Training Academy (FLETA) to deliver core curriculum training for NASA Protective Services, for the purpose of assisting
NPSTA.
The NPSTA establishes, promulgates and reviews directives, administrative policies and procedures to align operations, set behavioral expectations across the training academy, mitigate risk, and communicate policy roles and responsibilities when appropriate to do so. The required process by which the policies are developed, reviewed, and maintained promotes consistency, efficiency and transparency and reflects best practices in law enforcement training.
1.3 NPSTA Organization
The NPSTA is the central educational hub and a strategic instrument for the organization to train employees. Our purpose is to make a translation of the strategy of the organization to training initiatives relevant for the employee’s and Agency.
NPSTA is established under contract annex with the Kennedy Space Center (KSC) and is part of the NASA Protective Services Contract‐ South Region (NPSC‐SR). NPSTA operates under a Performance Work Statement (PWS) and the KSC Annex developed and overseen by NASA.
Per agreement between the NASA Headquarters Office of Protective Services (OPS) and the KSC Protective Services Office, KSC has contractual oversight responsibilities of the NPSTA and NASA Headquarters is the responsible organization for the operations and oversight of the NPSTA Program (reference NPSTA Operations Guide, Section 1.4 ), which spans multiple training facilities on multiple NASA Centers nationwide.
1.4 NPSTA/NASA Relations and Responsibilities
The NASA Office of Protective Services (OPS) is the final approval authority for all curriculum, policies, and standards and provides leadership, and guidance for the security and law enforcement functions within NASA.
The NASA Assistant Administrator for Protective Services, or designated representative, has oversight of NPSTA funding and resources. This position is the Chair for the Curriculum Development Committee. The NPSTA devises curriculum and standards for training NASA protective services officers, both civil service and contractor, in collaboration with other NASA Centers, based on current Federal Law Enforcement standards and proposed new agency wide policies.
Memorandum of Agreement (MOA) KCA‐1360 Revision A of May 23, 2013, established Kennedy Space Center as the Lead Center for security and law enforcement training for NASA.
This led to the development and funding of the NASA Federal Law Enforcement Training Academy (NFLET), now the NPSTA.
Additionally, effective November 25, 2013, a Memorandum of Understanding (MOU) between the U.S. Department of Homeland Security (DHS) Transportation Security Administration (TSA) Law Enforcement and Industry Training Division (LEITD) and NASA established LEITD as a FLETA‐ accredited provider of the Instructor Development Course for NPSTA instructors.
1.5 NPSTA Relations with Other NASA Centers
NPSTA provides certification training to NASA Protective Services personnel and their contractor security personnel as a condition of employment. NPSTA utilizes resources, platforms, instructors, and support services appropriate for distance learning throughout NASA.
1.6 Legal Liabilities
51 U.S.C § 20133 grants authority for the NASA Administrator to prescribe regulations approved by the Attorney General of the United States for the exercise of security program authority, including the assignment of Federal Arrest Authority (FAA).
NASA Policy Directive (NPD) 1600.2E, NASA Security Policy, paragraph 5 a.(2) directs the following from the NASA Administrator: Establishing and maintaining appropriate law enforcement and security operations, including investigations, through the development, implementation, and management of Federal Arrest Authority (FAA) and Use of Force policies, procedures, processes, standards, and training as necessary to ensure strict compliance with 14 CFR Part 1203b‐Security Programs; Arrest Authority and Use of Force by NASA Security Force Personnel and 14 CFR Part 1204, Subpart 10, Inspection of Persons and Personal Effects on NASA Installations or on NASA Property; Trespass or Unauthorized Introduction of Weapons or Dangerous Materials.
1.7 NASA Protective Services Training Academy (NPSTA)
Funds are provided annually by the NASA Headquarters Office of Protective Services to train NASA civil servants and contractors tasked with the protection of NASA personnel and property.
The Space Act authorized Federal Arrest Authority for NASA civil service and contractor security personnel, including NASA Special Agents who complete a Department of Justice accredited course of training. KSC serves as the Principal Center for NPSTA and is accountable for the development and validation of the NASA certified training program and agency‐wide education of security employees requiring Federal Arrest Authority.
1.8 Federal Law Enforcement Training Accreditation (FLETA)
To achieve federal accreditation, NPSTA submits to an independent review of their academy and/or programs to ensure compliance with the FLETA Standards and Procedures in the areas of: Program Administration, Training Staff, Training Development, and Training Delivery.
Accreditation is a cyclical process occurring every five years. Each year, agencies must submit annual reports in preparation for reaccreditation, which is a new and independent review of the academy/program.
1.9 Specific Contract Language
The contractor provides Agency‐wide NASA Protective Services Training and maintains records in support of the Lead Center Agreement for Agency policies and standards, development and training in the area of security and law enforcement. Instructors must travel to other NASA Centers or facilities or to other locations to conduct training.
SECTION 2. COMMAND AND CONTROL
2.1 Authority and Responsibility of the NPSTA Administrator
The NPSTA Administrator is the Office of Responsibility who reviews Agency policies, directives, procedures and manuals, operational reports, and program related materials for the function of the NPSTA. It is the responsibility of the Administrator to initial approval procedures, instructions and technical requirements for the NPSTA staff and submit all NPSTA course content and curriculum changes for final approval to the NASA Office of Protective Services.
2.2 Continuity of Operations Plan
Continuity planning and those associated procedural requirements is critical to the sustainment of essential functions during a continuity activation. It is the NPSTA policy to support NASA’s essential functions as required. The NASA Protective Services Office will determine NASA Critical Infrastructure functions specific to the COOP event/incident. The NPSTA HQ falls within the purview of the Kennedy Space Center (KSC) plan KNPR 1040.3 “Continuity of Operations (COOP) Planning Procedural Requirements. In addition, each NASA Center has in place a specific COOP plan per Agency requirements. The NPSTA has specific procedures in place that are executed in the event of a KSC or other NASA Center COOP activation. Should a portion of NPSTA instruction be affected by a specific Centers COOP plan activation, that portion of training will be rescheduled at the discretion of NASA OPS and the NPSTA Administrator. In the event a COOP Plan is activated at a location other than KSC, the Primary Instructor assigned to that location will immediately notify the NPSTA Administrator who will then notify NASA OPS.
The NPSTA Administrator and NASA OPS reserve the right to initiate communication at any level of the organization and with any subordinate employee, as the need arises.
2.2.1 NPSTA Succession and Delegation of Authority
The NPSTA Administrator has an established order of succession and Delegation of Authority ensuring the orderly and predetermined transition of responsibilities within the NPSTA. The DOA provides successors with the legal authorization to act on behalf of the NPSTA Administrator. The DOA identifies the individuals to whom authorities are delegated by position title and not by name. The NPSTA DOA outline conditions under which delegated authority takes effect and the termination process for when authorities are reestablished.
2.2.2 Normal Day‐to‐Day Operations
A Primary instructor assigns an instructor for each class and provides oversight for class activities. Classroom activities are supervised by the Primary instructor assigned. Additional instructors in class are subordinate to the Primary instructor.
2.3 NPSTA Unit of Command
NPSTA has a full‐time instructional staff located at Kennedy Space Center (KSC). NPSTA uses Center trainers as the conduit for facilitating the CE provided by the NPSTA. While conducting NPSTA training, instructors report to the NPSTA Administrator.
2.4 Responsibility of Personnel Accompanied by Commensurate Authority Each instructor has the authority to conduct NPSTA business without supervision. Student misconduct process; Instructors may remove students from class for disruptive behavior, non‐ participation and or violation of NPSTA policies and procedures. The NPSTA Administrator will be notified as soon as possible. The Academy provides notification, adjudication and redress for allegations of student misconduct. At other NASA Centers the applicable Security Manager is also notified of the action.
2.5 NPSTA Personnel Accountability for the Use of Their Authority Instructors and personnel working in the NPSTA are responsible for their actions and use of authority. Any misuse, abuse or dereliction of this authority will be addressed per Section 9.2 of this policy.
2.6 NPSTA Coordination, Communication and Cooperation
The NPSTA Administrator keeps staff advised of current issues through meetings, emails and/or teleconferences. Coordination of class schedules and ancillary training is done on the TRAC Calendar and/or NPSTA web site, maintained by the Training Support Specialist or assigned instructor. Changes, additions and deletions to the calendar may be communicated via e‐mail, by telephone, or in person.
2.7 Contact Procedures and Information for Procuring External Services
2.7.1 Emergency medical and fire services are summoned via 911 on any Academy hard line. For cell phones, dial 321‐867‐7911. While on travel at other NASA Centers, procedures are established locally for emergency contact fire/medical etc. All students are briefed on procedures prior to the start of any class and the Primary instructor will provide proper numbers during orientation.
2.7.2 Emergency or expedient facility needs are called in to the Duty Office at 321‐861‐5050.
While on travel at other NASA Centers, the Primary Instructor will contact the host Center POC.
2.9 Staff Conduct and Appearance
2.9.1 Conduct
NPSTA Instructors are to conduct business of the Academy as professionals with the utmost integrity when dealing with students, other members of the Academy staff, the public and customers. Instructors are to comply with the following rules of conduct:
Not abuse the authority associated with their position.
Not allow any form of hazing.
Not fraternize with students in such a manner that would call their integrity in to question.
Not provide test materials or conduct their teaching in such a way that it would be construed as “teaching to the test”.
Be responsive to student’s needs.
Maintain order during class.
Be timely in filing necessary paperwork pertaining to all courses.
Ensure student safety and welfare.
2.9.2 Appearance
Instructors will present a professional appearance when teaching. Instructors are allowed to wear polo shirts with Academy logo for classroom training or t‐shirts with Academy logo for physical training when engaged in such activity.
Wearing of civilian clothing when not engaged in classroom activities is at the discretion of the NPSTA Administrator.
2.10 Instructor Responsibilities/Preparation/Evaluation
A Primary Instructor is scheduled for all courses. Responsibilities of the Primary Instructor are as follows:
Assigns an instructor to each class based on the specific discipline being taught and the qualifications of each instructor. (A2.06)
Assigns other instructors to support class activities as required such as, safety monitors, role players etc.
Enter all pertinent information into TRAC daily.
Assure classroom and training areas are clean both before and after training sessions.
If Primary Instructor is not in attendance, the responsibility of Primary Instructor will fall upon the first instructor teaching that day until the Primary instructor is able to return to duty.
Notify the Academy Administrator of any pertinent information during the course (i.e.
failures, injuries, suspension of training, etc.)
Review student records in TRAC two weeks prior to the start of any class that has incumbents in the course. This review assures the instructors are aware of any issues that may have affected the student’s ability to complete previous courses.
Instructor responsibilities are as follows:
Instructing the class.
o Have current lesson plan/drill/scenario.
Assure all the logistics and safety concerns are covered.
Coordinate and conduct training in conjunction with center specific operational requirements.
Alternate Instructor responsibilities are as follows:
Assist the Primary Instructor.
Assist Logistics Coordinator.
Assist Safety Monitor.
Logistics Coordinator responsibilities are as follows:
Assure all the equipment (i.e. training guns, pads, bullets, vehicles, etc.) are in the class and ready for use prior to the start of any activity.
Coordinate with the Primary Instructor on what they need and insure it gets to the class.
Safety Monitor responsibilities are as follows:
Walk downs of the role play areas.
Weapons checks (three check rule).
Assure all vehicles used are properly inspected and protected from projectiles.
Provide training on protective equipment.
Assure the role play area remains sterile at all times.
All instructors are notified in advance of their assignments. The Academy or designee will conduct an evaluation of NPSTA instructors at least biannually. Instructors receiving an unsatisfactory rating are counseled and re‐evaluated during the next scheduled class. A second unsatisfactory rating will result in the instructor being referred to the NPSTA Administrator for further evaluation and/or suspension as an instructor.
Suspensions can result from a variety of unacceptable acts that can be detrimental to the overall performance of the NSPTA. All suspensions are evaluated and approved by NASA Office of Protective Services. A letter of suspension will be sent to and filed in the individual’s records maintained by the NPSTA Administrator. Suspensions are removed once the individual’s issues have been corrected.
Results may be reflected in the biannual performance evaluation. The NPSTA Administrator retains the current Instructor Evaluation Form.
2.11 Instructor to Student Ratio
During classroom lectures, the class size is limited to seats available. Classes will be monitored by an assistant instructor.
During defensive tactics, force on force training and firearms training, a ratio of 1:6 (1 instructor to 6 students) is maintained and one Safety Officer will be present. For clarity, during high liability training (i.e. defensive tactics, force on force, dye marking cartridge use) the ratio is based on students actively engaged in the drills.
2.12 Using Video Teleconference System (ViTS)
The NPSTA utilizes resources, platforms, instructors and support services appropriate for distance education in the form of Video Teleconferencing System; ViTS.
It is the primary instructor’s responsibility to ensure that a connectivity test is conducted with
ViTS prior to the first day of class with all NASA center’s that will have student’s attending. The primary, or designated instructor, will address the ViTS program during the orientation/introduction class which addresses policy, procedures, course expectations and ViTS program information.
NASA facilities hosting NPSTA training will ensure that proper accommodations for classes taught using the ViTS System have appropriate IT and other Support Services available for their individual Centers.
Primary instructor will ensure that all instructors involved with teaching classes will have IT Support contact information readily available while conducting classes. Off‐site instructors will utilize their Center provided IT support.
Rules of conduct for the classroom are as identified in Section 3.2 of this policy. Copies of the rule and regulations are provided to students during orientation.
When an instructor at another NASA center is utilized to teach classes, an instructor schedule will be sent prior to start of class. TRACS will be used to identify the Instructor for each course of instruction
All students will be provided with paper copy of the test (No written test will be taken on‐line.)
All tests will be proctored by a certified NPSTA Instructor or an approved NASA civil service employee authorized by the Deputy AA for Protective Services for the purpose of student identification and exam integrity.
SECTION 3. WRITTEN DIRECTIVE SYSTEM
3.1 Authority to Issue, Modify and Approve NPSTA Operating Procedures and Instructions
3.1.1 Authority over Other NPSTA Personnel
Instructors provide inputs to the NPSTA Administrator regarding updates, revisions or creation of new checklists, forms, or procedures. NPSTA approval and coordination with the NASA OPS for final approval is the responsibility of the NPSTA Administrator (OPR). The Training Support Specialist maintains, and updates forms and checklists in the Training Division computer‐based system.
3.2 Rules and Regulations
Rules of conduct for the classroom are written and established by the NPSTA Administrator and coordinated with NASA OPS. They are reviewed annually and are applicable to all NPSTA classes. Copies of the rule and regulations are provided to students by the Primary Instructor during orientation.
3.3 Storage of NPSTA Written Directives
Current procedures and directives for the NPSTA are maintained within the Tech Doc System.
SECTION 4. NPSTA RECORDS
4.1 Public Records Request for NPSTA Records
The public release of training records is per NASA Freedom of Information Act (FOIA) request.
The NPSTA controls the release of records and information deemed sensitive or need to know in accordance with NASA Procedural Requirements and Directives.
4.2 Program Recordkeeping
The NPSTA maintains records for each offering of the training program to include:
Curriculum Content, Instructor Listings, program dates, rosters, practical evaluations and written examination keys.
4.2.1 Instructor List and Dates of Instruction
The Primary Instructor is responsible for scheduling instructors for individual teaching assignments. The Primary Instructor will assign instructors and post a copy of the assignment in the work area. Instructors annotate dates for each subject title on the TRAC roster and enter any comments in TRAC “Memo” section.
4.2.2 Exams and Testing Instruments
Once developed and approved, NPSTA examinations are loaded into a testing software program by the NPSTA Administrator and the assigned instructor only. Prior to the written exam, the NPSTA Administrator or assigned instructor will extract a test from the test bank and provide it to the Primary Instructor. The test bank allows for the selection of multiple exams.
Additionally, when a test is generated, all students will receive the same exam with the answer and detractors randomized to limit cheating. Each test item is associated with one or more learning objective(s) and the test item can be tracked back to the objective and the location in the student materials.
The Primary Instructor will secure the test and ensure it is administered and accounted for following the exam. If there is a failure, a new test is generated from the test bank following the above process. After all testing results have been uploaded into TRAC, all hardcopy test materials will be shredded.
4.3 The NPSTA maintains records for each student attending its programs.
These records include: Verification of Prerequisites, Student Training Evaluations, Scores and Grades, and Course Completion Documentation.
4.3.1 Written Documentation/Certificate for Each Student Completing Courses.
Training Support Specialist ensures information needed for each student has been input into TRAC. Student files on TRAC contain the following:
Prerequisites to attend training (Physical Limitations, NASA Center specific medical clearance, etc)
Class History
Personal Information (i.e. DOB, Home address, Emergency Contact etc.)
Physical Limitation Worksheet
Test (Scenario Evaluations if applicable)
Class Certificate
A Certificate of Completion is provided to each student who successfully meets all course criteria. The certificate annotates the class, name of student and date of completion.
4.4 NPSTA Records Retention Schedule
NPSTA Training Records are maintained IAW NPR 1441, NASA Records Retention Schedules
SECTION 5. FACILITIES AND EQUIPMENT
5.1 NPSTA Facility
NPSTA has a dedicated facility (Building K6‐2496) and a full‐time instructional staff located at the Kennedy Space Center (KSC) in Florida.
Offsite training facilities used for NPSTA training will be approved by the NPSTA Administrator and NASA OPS. The Center trainers will provide the NPSTA Host Center Facility Checklist no later than two weeks prior to class start date. The NPSTA Security Support Specialist will maintain the checklist.
5.2 Academy Telephones, Fax Machines, and Computers
Use of office telephones, fax machines and computers is restricted to NPSTA staff members.
Students are allowed to use them only with the permission of the NPSTA staff. Telephone systems located at all NASA Centers are U. S. Government property and as such, are subject to monitoring.
NPSTA computers are U. S. Government property for use by authorized personnel only. By accessing and using the computer system, personnel are consenting to system monitoring, including the monitoring of keystrokes. Unauthorized use of, or access to, computer systems may subject personnel to disciplinary action and criminal prosecution.
5.3 NPSTA Offices, Desks, and Work Areas
NPSTA staff does not have a reasonable expectation to privacy concerning their desk and work areas. NPSTA staff and students are also advised that video recording occurs in and around the facility and there is no expectation of privacy concerning the recordings.
5.4 Facility Security
The NPSTA has implemented security measures for all NPSTA Facilities. The NPSTA staff maintains keys to the classrooms and common work areas. The last staff member leaving for the day is responsible for checking all Academy‐assigned areas to ensure that they are locked. When classes are scheduled, an instructor opens the required area 30‐minutes prior to the start time of classes.
5.5 Training Facility Evacuation
During orientation, students are briefed on the evacuation and marshalling areas. Maps of the evacuation routes are posted in the facility per the NASA Ground Safety Plan. If the facility is evacuated, the Primary Instructor conducts a head count to ensure all students and instructors have evacuated the facility.
5.6 Emergency Assistance
During orientation, students are provided phone numbers to contact Academy Staff for emergency and non‐emergency assistance. When classes are conducted in the field, a member of the academy staff has a cell phone and/or security radio. Request for assistance for any emergencies are via telephone (911) or security radio
5.7 Firearms Security
Training weapons and non‐lethal training ammunition are maintained in a secured area under the control of NPSTA Staff.
5.8 NPSTA Annual Facility Needs Assessment
The Safety, Health and Training Directorate conduct an annual assessment. Both are conducted per ESQ‐P‐0101; Safety, Health and Facility Assessments and ESQ‐P‐0113; Worksite Quarterly Assessment Program.
5.9 Classroom Space Needs
Academy has one primary classroom at Building K6‐2496 and one classroom located at the Weapons Range. The primary classroom accommodates up to 40 students and the classroom at the Range accommodates 27 students. Scheduling of classes is restricted to seats available.
Other NASA facilities hosting NPSTA training will ensure that proper accommodations for class and support of audiovisual needs are fulfilled.
5.10 NPSTA Equipment
5.10.1 Equipment Maintenance
Training equipment is maintained in accordance with manufacturer’s standards and in accordance with organizational policy and industry standards.
5.10.2 Inventory and Control of NPSTA Equipment
NPSTA will maintain enough equipment to support, at a minimum, three simultaneously FAA basic classes.
Academy equipment is secured at K6‐2496, Rooms 1103 and 1103A and is inventoried by a member of the Academy staff at the conclusion of each class and annually with a NASA representative. Equipment that is shipped to other NASA Centers for training is inventoried prior to and upon return. A record of the inventory is maintained by the Academy Property Custodian.
While conducting training at other NASA Centers, all equipment will be stored in a secured location. At the end of each day an instructor will verify that all equipment is accounted for and secured. The instructor will use the daily “Equipment Secured” form to sign and date for verification of the security of all training equipment.
5.10.3 Issuing and Re‐Issuing of NPSTA Equipment
Use of Academy equipment during training is controlled by the assigned instructor(s). Students will be trained on all equipment be it is used for training.
5.10.3 Shipping of NPSTA Equipment (Government and Contractor) When shipping equipment from the Academy, the “Primary Instructor” for travel will ensure the following are completed:
Shipping Request Form ‐ KSC Form 7‐248 (Pad)
Employee Property Pass Agreement And Removal Permit‐ NASA E‐form 892
Detailed list of all equipment for students and instructors attached to Shipping Request Form.
Copies of these documents (Shipping Request and Detailed List) shall be made and given to:
Academy Property Custodian
Lead Travel Instructor
Once the property has returned from travel, the Primary Instructor for travel and the Academy Property Custodian will inventory the equipment. When all equipment has been accounted for, a copy of the documents will be given to the Academy Property Custodian. Missed or damaged property will be reported to the Academy Property Custodian immediately for appropriate action.
5.10.5 Equipment Evaluation and Replacement Provisions
With approval from the NPSTA Administrator, instructors may request distributors provide equipment for testing and evaluation. Existing equipment is checked prior to use and during inventories for serviceability. Equipment found to be defective or beyond service life is removed from storage. A request to replace equipment is forwarded to management for inclusion in the next fiscal budget call.
SECTION 6. FISCAL MANAGEMENT
6.1 NPSTA Fiscal Management and Budget Authority
NPSTA budget process is partnered with NASA OPS. Authority for the budget and fiscal management rests solely with NASA OPS.
6.2 NPSTA Administrator Authority and Responsibilities
NPSTA Administrator projects and tracks expenditures for each training program and provides budget inputs to NASA OPS annually. NPSTA Administrator seeks recommendations for budget needs from the Academy staff.
6.3 NPSTA Personnel Authority and Responsibilities
NPSTA staff reviews historical needs and projects current needs based on class schedules and curriculum changes. Needs are validated and forwarded to NPSTA Administrator.
6.4 Budget Timeline and Calendar
Submissions for budget consideration occur during the annual budget process scheduled in the July through August timeframe, or as directed.
6.5 NPSTA Personnel Budget Recommendations
Budget recommendations are forwarded by instructors in April prior to the start of the budget process. Recommendations are based on historical needs as well as forecasted needs based on any changes to the curriculum.
SECTION 7. RISK MANAGEMENT AND SAFETY
7.1 NPSTA Risk Management Officer
Risk Assessment Process
The NPSTA Administrator is responsible for ensuring all risks and hazards associated with training are identified, mitigated and reported on a Job Safety Analysis (JSA) form. A Risk Management checklist will be completed for each lesson plan.
If a risk or hazard has been identified, then a JSA will be completed. The JSA identifies:
Personal Protective Equipment (PPE)
Physical hazards
Prohibited conduct
Personal responsibilities
The JSA will be added as an attachment to each lesson plan as applicable. An instructor is designated as the Safety Representative for the NPSTA and serves as a member of the Protective Services Safety Committee.
7.2 Environmental, Fire and Occupational Safety
Each NPSTA Training Facility complies with the Environmental, Fire and Occupational Safety guidelines established by NASA and its individual NASA Center. Compliance with these guidelines is documented annually at a minimum.
7.3 Incident Reporting Procedure
The Academy documents mishaps, close calls and anomalies per NASA safety protocols.
7.4 Case Review of Risk Management Incidents
Incidents are investigated by the Primary Instructor during training courses and elevated in accordance with NASA policy. Based upon initial investigative results, a NASA safety representative may be assigned to conduct an investigation and risk analysis of the incident.
Findings and corrective actions will be submitted to the NPSTA Administrator for appropriate action.
The Training Section Safety Representative records and files paperwork associated with any NPSTA Close Call or anomaly in the NPSTA Close Call and Anomaly Book.
7.5 High Risk Training Facilities, Equipment and Personnel Safety Instructors conduct high risk training and advanced training. Training includes but is not limited to: Defensive Tactics, Firearms Qualification and Training, Force on Force and Dye Marking Cartridge Training.
7.5.1 High Risk Training Procedures
Range operation procedures are conducted in accordance with Range Use Policy. Training with dye marking cartridges and/or blank ammunition is conducted in accordance with Non‐Lethal Training Policy. Defensive tactics training is conducted per established and approved lesson plans. A ratio of six students to one instructor (6:1) and a safety monitor is maintained during instruction. At least one instructor certified in the specific discipline being taught is in attendance. All Instructors are CPR certified and trained in blood borne pathogens and recognition of heat related illness.
7.5.2 Suspension of Hazardous Training
Instructors will suspend or discontinue training that becomes hazardous due to exigent circumstances, to include but not limited to:
Inclement or Adverse Weather. Instructors have the authority to change training schedule to accommodate bad weather. A memo will be added to TRAC any time that training is suspended, or class schedule needs to be rearranged in order to accommodate weather conditions.
Accidents. If a student is injured during training, they must be seen and cleared by a medical physician before they may continue training. A memo will be added to TRAC with a brief synopsis of the incident.
Equipment Failures.
Power Outages.
When training is being conducted outside, an instructor monitors applicable radio nets and or the area paging system for adverse weather warnings. Classes are terminated outside, and students returned to the classroom per Hazardous Weather Procedures. In order to minimize any potential risk or safety issues, an instructor conducts a safety walk down of the training area prior to the commencement of the training session. Applicable warning signs are posted at entry points to the training area to warn personnel of activities. Depending upon the location of the training, applicable notifications are made prior to conducting outside training.
SECTION 8. INSTRUCTOR SELECTION PROCESS AND CERTIFICATION
8.1 Instructor Candidates
All candidates will have an oral interview with the NPSTA Administrator and NASA OPS to obtain initial approval to proceed with becoming an Instructor.
8.2 Newly Hired NPSTA Employees
When an instructor candidate is hired into the Academy, a NPSTA instructor is assigned as their mentor.
The mentor will monitor the new instructor and inform the NPSTA Administrator when they feel that the new instructor is ready for their evaluation.
8.3 Information provided to all Newly Hired Employees
The assigned NPSTA instructor meets with the instructor candidate and provides the following information per established directives:
Academy mission and vision.
The Academy role, goals and objectives, policies and procedure, safety.
Working conditions, rules and regulations of the Academy.
Academy Code of Conduct.
Violations and consequences of prohibited conduct.
Rights and responsibilities as an employee.
Organizational structure.
FLETA Accreditation briefing.
The instructor will annotate the briefing on the NPSTA New Hire Orientation Checklist.
8.4 Instructor Certification
Each candidate must be able to produce a current certificate of an instructor techniques course.
If they are to teach areas of high liability, they must additionally have a certification in that particular area. They must also have successfully completed a NPSTA FAA basic course of instruction.
All instructors will complete a general instructor course from a…
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