Scope_of_Work.docx

SECTION 4 – SCOPE OF WORK

4.1 General Overview

The County of Volusia is seeking qualified Contractors to provide small flooring repair and replacement services on an as-needed basis for projects generally not exceeding 3000 square feet.

Services shall include, but are not limited to:

· Removal and disposal of existing flooring materials

· Installation of new flooring including:

· Broadloom carpet and carpet tile

· Vinyl Composition Tile (VCT)

· Sheet vinyl

· Luxury Vinyl Tile (LVT)

· Ceramic tile

· Floor preparation and substrate repair

· Furniture removal, lifting, and reinstallation

· Provision of labor, materials, equipment, and supervision Flooring materials may be supplied by either the County or the Contractor, as determined on a per-project basis.

4.2 Multi-Award Contract and Work Assignment

The County intends to award contracts to multiple Contractors under this solicitation.

Work shall be assigned using the following method:

· Contractors will be ranked based on evaluation results.

· Work assignments will be issued in order of ranking (Primary, Secondary, Tertiary, etc.).

· The County reserves the right to:

· Assign work based on Contractor availability

· Consider past performance, responsiveness, and quality of work

· Utilize other awarded Contractors if the primary Contractor is unable to meet schedule or performance requirements The County may also, at its discretion:

· Rotate assignments among awarded Contractors; or

· Request quotes from multiple awarded Contractors for specific projects The County reserves the right to assign work in the best interest of the County.

4.3 Work Authorization (Task Order Process)

All work shall be performed on an as-needed basis and must be authorized by a written Task Order issued by the County Project Manager.

Each Task Order shall include:

· Project location

· Description of work

· Scope and specifications

· Not-to-Exceed (NTE) amount

· Required schedule and completion timeframe

· Identification of County-supplied or Contractor-supplied materials No work shall begin without written authorization from the County.

4.4 Site Visits and Quotation Requirements

The Contractor shall:

· Respond to requests for site visits within three (3) business days

· Attend site visits as scheduled by the County

· Submit a detailed written quotation within five (5) business days following the site visit Each quotation shall include:

· Detailed scope of work

· Quantities and unit pricing

· Labor and material breakdown (if applicable)

· Proposed schedule for completion

· Identification of any exclusions or potential issues

4.5 Project Scheduling and Coordination

The Contractor shall coordinate all work with the County Project Manager.

Work may be required:

· During normal business hours

· After hours

· On weekends

· In occupied facilities The Contractor shall:

· Provide a schedule prior to beginning work

· Minimize disruption to County operations

· Coordinate access with facility staff

4.6 Removal and Disposal of Existing Flooring

The Contractor shall:

· Remove existing flooring as directed

· Properly dispose of all materials off-site

· Not use County dumpsters unless specifically authorized

· Leave all areas clean and free of debris

4.7 Floor Preparation

The Contractor shall ensure all substrates are properly prepared prior to installation.

Preparation shall include:

· Removal of adhesives, debris, and contaminants

· Leveling and smoothing of surfaces

· Filling cracks and depressions with approved materials The Contractor shall notify the County Project Manager of any of the following conditions:

· Moisture issues

· Structural deficiencies

· Substrate irregularities beyond standard tolerances

· Conditions that may impact installation quality No installation shall proceed until such conditions are reviewed and approved.

4.8 Installation Standards

All flooring installation shall comply with:

· Manufacturer specifications

· Carpet and Rug Institute (CRI) standards

· Applicable ASTM standards All finished work shall be:

· Level, square, and properly aligned

· Free of defects such as gaps, bubbles, lifting, or uneven seams

· Clean and uniform in appearance All cutting, grinding, mixing, and saw operations shall be performed outside of County buildings.

4.9 Protection of Facilities and Work Area

The Contractor shall:

· Maintain a clean, safe, and secure work environment

· Prevent dust, debris, and contaminants from spreading

· Not prop open doors unless authorized

· Protect all adjacent surfaces, furniture, and equipment Work shall not interfere with County operations.

Any damage caused by the Contractor shall be repaired or replaced at no cost to the County.

4.10 Furniture Handling

The Contractor shall:

· Remove, store, and reinstall furniture as required

· Protect all furniture and equipment during work

· Return all items to their original locations

4.11 Materials and Attic Stock

The Contractor and County Project Manager shall agree on material quantities.

All unused materials (“attic stock”):

· Shall remain the property of the County

· Shall be labeled and delivered to the County Project Manager Failure to return materials may result in invoice deductions.

4.12 Cleanup and Project Closeout

The Contractor shall:

· Remove all debris daily

· Clean all work areas

· Ensure floors, furniture, and surfaces are free of dust

· Return the area to a “move-in ready” condition Final acceptance shall require:

· Completion of all work

· Resolution of all punch list items

· Final inspection approval by the County

4.13 Inspection and Acceptance

All work shall be inspected by the County Project Manager.

Work shall not be considered complete until:

· It meets all specifications and standards

· All deficiencies are corrected The Contractor shall correct deficiencies within five (5) business days at no additional cost.

4.14 Emergency Services

Emergency services may be required.

The Contractor shall:

· Respond within one (1) hour of notification

· Arrive on-site within three (3) hours

· Provide immediate stabilization if full repair cannot be completed Emergency work shall be performed at contract rates unless otherwise approved.

4.15 Contractor Personnel

All Contractor personnel shall:

· Wear company identification

· Maintain a professional appearance and conduct

· Comply with all County policies The County reserves the right to request removal of any personnel deemed unacceptable.

4.16 Warranty

The Contractor shall provide a minimum one (1) year warranty from the date of acceptance.

The warranty shall cover:

· Installation defects

· Adhesion failure

· Seam separation

· Material defects The Contractor shall:

· Respond to warranty issues within 48 hours

· Complete repairs within a mutually agreed timeframe

· Perform all warranty work at no cost to the County

4.17 Safety and Compliance

The Contractor shall comply with:

· OSHA regulations

· All federal, state, and local laws

· Industry safety standards The Contractor is responsible for all safety measures and shall protect workers, County staff, and the public.

4.18 Performance Expectations

The Contractor shall meet all requirements outlined in this Scope of Work.

Failure to meet performance expectations may result in:

· Reduction in assigned work

· Removal from rotation

· Contract termination