Scope_of_Services.pdf

RFP-604473-22/TKH Seminole County Disaster Meal Services – Scope of Services 1

RFP-604473-22/TKH

Term Contract for Seminole County Disaster

Meal Services

Office of Emergency Management

The Seminole County Office of Emergency Management is seeking a Vendor(s) offering catering services to provide meals to first responders, disaster victims, evacuees, and disaster operations staff in the event of an emergency within the County or affecting the County and our residents.

The Vendor(s) shall ensure a sufficient number of properly trained personnel are employed to manage and operate these services efficiently. A sufficient number is a number which consistently provides customers with no unreasonable delay or inconvenience. Employees of the Vendor(s) are not employees of the County. Persons working for the Vendor(s) on County premises shall be neat and clean at all times and shall wear some distinctive article of apparel that identifies them as the Vendor(s) employee. All Vendor(s) employees shall be courteous to all guests, patrons, and County staff of the premises. Employees shall not use improper language, consume alcoholic beverages, behave in a boisterous manner, or engage in any horseplay, immoral disreputable, unbecoming, or otherwise illegal or objectionable conduct or activities while on the premises.

Seminole County

☐ 1. Will notify vendor of potential threat, or no-notice emergency, with number of meals needed, if caterer is able.

☐ 2. Will provide the following:

☐ a. Number of clients / responders / staff to be served

☐ b. Hours of operation / Meals to be served (breakfast, lunch, and/or dinner)

☐ c. Locations of delivery / disaster sites

☐ 3. Will provide refrigeration and heating equipment for food

☐ 4. Responsible for serving staff

☐ 5. Responsible for plates, napkins, and eating utensils

DISASTER MEAL SERVICES

Office of Emergency Management

RFP-604473-22/TKH Seminole County Disaster Meal Services – Scope of Services 2

Catering

☐ 1. Will provide menu possibilities / options

☐ 2. Will communicate ability to respond based on request from the County

☐ 3. Will deliver (when safe) to designated disaster sites

☐ 4. Will provide prepared (to be cooked), cooked, boxed, or shelf-stable meals based on the ability to respond/deliver to disaster sites with serving utensils (if needed)

☐ 5. If unable to provide food, will notify as soon as possible so another vendor can be identified

6. Will provide an annual price sheet for breakfast, lunch, and dinner with cooked and shelf-stable options

The Vendor(s) may not assign or sub-lease these meal/catering services to any other Vendor/Owner or individual other than the agreed upon Vendor/Owner as listed on the final contract. The County retains the right to review and approve all menu items offered.