Schedule C Online Ticketing Rubric.pdf
PDF 129 KB Posted
- Attached to
- Online Ticketing Service
- Solicitation number
- KH25-013
- Issued by
- Davis County, Utah
About this file
The document is a Technical Scoring Rubric for an Online Ticketing Service solicitation by Davis School District in Utah, designed to evaluate potential vendors for a five-year contract with no renewal options. The rubric outlines a comprehensive 100-point scoring methodology across four primary evaluation categories: Data Security, Ease of Use and Customer Support, Reports, and Sales.
The scoring breakdown emphasizes critical technical and functional requirements, with the highest point allocations focused on data security (30 points), including PCI compliance, encryption, and internal auditing procedures. The rubric evaluates vendors on technical capabilities such as system compatibility with major banks, user privacy protections, intuitive graphics, marketing material options, training support, customizable reporting, payment flexibility, and equipment provisions. Vendors will be assessed on their ability to provide a robust, secure, and user-friendly online ticketing platform that meets the district's complex event management and transaction processing needs.
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KH25-012 | Online Ticketing
Schedule D Technical Scoring Rubric
Criteria Weight Points
1. Data Security Weight Points Possible
Certificate of Compliance with PCI Data Security Standards. System processors are compatible with Wells Fargo and US Bank.
2 10
Strong encryption and commitment to user privacy. 2 10
Internal auditing procedures and systems in place to prevent misuse and hacking are well described.
2. Ease of Use and Customer Support
Graphics are engaging, purchase screens are intuitive and easy to use. Multiple options for ticket delivery.
1 5
Marketing material options are modern, attractive, and easy to use. Options for social media and advertising templates.
2 10
Multiple options for training and user support for school staff and administrators.
Customizable seating maps and venue set-ups.
3 15
3. Reports
Reports are customizable for little or no fee. 2 10
Reports may be exported in multiple formats. 2 10
4. Sales
Multiple payment options, process for comp tickets clearly explained, and refund/exchange policy detailed.
Equipment may be purchased or provided for free. 2 10
Total Points Possible: 100
File details come from the government source that posted it. Updated .