Satisfi_Labs_AI_Conversation_Software.pdf
PDF 102 KB Posted
- Attached to
- Satisfi Labs AI Conversation Software
- Solicitation number
- S24-0271
- Issued by
- Orange County, Orlando City, Florida
About this file
This document is a Notice of Intent to Award Sole Source (SS) from the City of Orlando Procurement and Contracts Division for Satisfi Labs AI Conversation Software, solicitation number S24-0271. The document indicates the City intends to procure a conversational AI platform specifically designed for venues to enhance visitor customer service. The sole source notice was issued on Friday, March 1, 2024, with a response deadline of Thursday, March 7, 2024 at 5:00 pm. The procurement process allows seven calendar days for alternative suppliers to submit product information, qualifications, or capabilities if they believe they can provide an equivalent product/service.
The document provides contact information for Lindsey Hladik, Procurement Agent II, who can be reached via email at lindsey.hladik@orlando.gov or phone at (407) 246-2332. The notice emphasizes that Satisfi Labs has been identified as the exclusive source for this specific AI conversation software, and any potential alternative suppliers must proactively communicate their capabilities to the Purchasing Agent within the specified seven-day window. The vendor questionnaire included in the document requires potential suppliers to confirm their ability to notify the listed Purchasing Agent by the due date if they believe they can provide a comparable product or service.
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Other files
| File | Type | Posted |
|---|---|---|
| S24-0271_Vendor_Letter.pdf |
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Text version
Mayor Chief Procurement Officer Buddy Dyer David Billingsley, CPSM, C.P.M.
NOTICE OF INTENT TO AWARD SOLE SOURCE (SS)
S24-0271
SATISFI LABS AI CONVERSATION SOFTWARE
The City of Orlando Procurement and Contracts Division has implemented an electronic bidding system to streamline solicitation responses.
CITY OF ORLANDO PROCUREMENT AND CONTRACTS SITE
https://www.orlando.gov/Our-Government/Departments-Offices/OBFS/Procurement
Satisfi Labs AI Conversation Software - S24-0271
1. NOTICE OF INTENT TO AWARD SOLE SOURCE
1.1. Summary
Date: Friday, March 1, 2024
Supplier: Satisfi Labs
Description: Conversational AI platform for venues for visitor customer service.
Sole Source Number: S24-0271
Due Date: Thursday, March 7, 2024 at 5:00 pm
To date, the above listed supplier has been identified as the exclusive source for this product/service. Notice is hereby provided that the above product/service may be a sole source.
Any supplier that believes they are capable of providing the same type of product/service should submit product information, statement of qualifications, and/or capabilities, as applicable, to the below listed Purchasing Agent by the due date.
This posting will remain active for seven (7) calendar days. The Purchasing Agent must be notified via email within this seven-day period.
1.2. Contact Information
Lindsey Hladik
Procurement Agent II
Email: lindsey.hladik@orlando.gov
Phone: (407) 246-2332
Department:
Procurement and Contracts Division mailto:lindsey.hladik@orlando.gov tel:(407)246-2332
Title: Satisfi Labs AI Conversation Software - S24-0271
2. Vendor Questionnaire
2.1. Please confirm the below:*
Suppliers that believe they are capable of providing the same type of product/service should notify the listed Purchasing Agent via email by the due date.
☐ Please confirm
*Response required
File details come from the government source that posted it. Updated .