Attachment_2.PWS_for_Multi-Mission_Aircraft_Aviation_Support_Services.pdf

Department of State Multi-Mission Aircraft and Aviation Support

Office of Operational Medicine Attachment 2 – Performance Work Statement

PERFORMANCE WORK STATEMENT

FOR

MULTI-MISSION AIRCRAFT AND AVIATION SUPPORT SERVICES

1.0 GENERAL

1.1 Background. One of the most important responsibilities of the Department of State (DOS) is to respond to critical threats to our diplomatic missions overseas, including affliction of USG personnel with unique and highly contagious pathogens. The responses must be appropriate and, of equal importance, timely. Therefore, DOS must equip itself with the tools that shall best enable its response to be safe, accurate and fast. DOS must have the capability to deploy key personnel, and retrieve eligible persons and critically ill patients, including those with potentially communicable diseases, from areas of civil unrest and possibly quarantine; all done on an

“emergency basis” with a high degree of reliability and mission assurance. The final solution shall be a multi-role aircraft with sufficient range and seating capacity to efficiently deploy personnel and retrieve personnel and casualties from anywhere in the world, including patients infected with highly contagious pathogens requiring biocontainment. Such a capability is a tool that optimizes DOS’s ability to fulfill its responsibilities to deployed USG personnel operating under Chief of Mission authority.

1.2 Purpose. DOS has a requirement for a rapidly deployable aviation capability transporting response personnel and retrieving eligible persons and critically ill patients safely, swiftly and securely to and from locations anywhere in the world, in the most expeditious manner. DOS seeks to acquire the services of an air transportation company with access to a wide variety of airplanes of varying sizes and capabilities that shall provide movement anywhere in the world on short notice.

2.0 SCOPE

2.1 General scope. The objective of this contract is to obtain on-call aircraft services for use by

DOS to perform emergency deployment of personnel and equipment, and retrieval of eligible personnel, including personnel that are critically ill and may or may not be infected with unique and highly communicable pathogens. When conducting a MEDEVAC flight with a patient isolation device on board, such device must be approved under an FAA Supplemental Type Certification (STC) and provide a patient care environment that allows entry of a medical provider in appropriate protective equipment and containment of airborne, droplet, and bloodborne Category A pathogens. Specific requirements based on mission shall be identified at the time of the service call.

2.2 Specific Areas of Scope.

2.2.1 Dedicated Aircraft and Air Crew

The Contractor shall provide one dedicated aircraft for the sole use of the DOS (Dedicated

Aircraft), available continuously through the period of performance, with a maximum twelve-hour

(12-hour) response time to depart from their base of operations (“Contractor Base”) for a particular service call. Dedicated Aircraft shall be multi-mission aircraft, with operating specifications that allow for cargo, passenger, and air ambulance operations on a single airframe. Selected aircraft shall have a minimum range of 4200 statute miles, a capacity to transport not less than 2 litter patients and a combination of 1 litter patients with 10 seated passengers and a passenger-only capacity of 18 seated passengers, and the ability to maintain biocontainment during single patient medical evacuation using a device that has received Supplemental Type Certification for flight from the Federal Aviation Administration. All flight operations will be conducted in compliance with FAA Part 135 regulations unless otherwise directed by the Government at the time of service call, including air crew training standards. Aircrew will consist of not less than three pilots and two medical crew members. One medical crew member shall be either a Registered Professional

Nurse or Licensed Physician. The flight crew personnel may transport specimens and laboratory samples containing hazardous or infectious materials enclosed in appropriate transport containers.

Therefore, all flight crew personnel must have the required vaccinations and prophylaxis as required by DOS authorities.

2.2.2 Regionally-Based Dedicated Aircraft

The Contractor shall provide one dedicated aircraft for the sole use of the DOS (Dedicated

Aircraft), available continuously through the period of performance, with a maximum twelve-hour

(12-hour) response time to depart from an overseas base of operations (“Overseas Contractor

Base”) located in a mutually agreed upon location outside the continental United States.

Regionally Based Dedicated Aircraft shall be multi-mission aircraft, with operating specifications that allow for cargo, passenger, and air ambulance operations on a single airframe. Selected aircraft shall have a minimum range of 4200 statute miles, a capacity to transport not less than 2 litter patients and a combination of 1 litter patients with 10 seated passengers, and the ability to maintain biocontainment during single patient medical evacuation using a device that has received

Supplemental Type Certification for flight from the Federal Aviation Administration. All flight operations will be conducted in compliance with FAA Part 135 regulations unless otherwise directed by the Government at the time of service call, including air crew training standards.

Aircrew will consist of not less than three pilots and two medical crew members. One medical crew member shall be either a Registered Professional Nurse or Licensed Physician. The flight crew personnel may transport specimens and laboratory samples containing hazardous or infectious materials enclosed in appropriate transport containers. Therefore, all flight crew personnel must have the required vaccinations and prophylaxis as required by DOS authorities.

Based on the Government’s specific basing requirement, the Contractor shall develop a pricing structure for aircraft assurance and response posture, flight hour rates, insurance costs, mobilization and demobilization costs, and other direct costs for the specific mission.

2.2.3 Mission Assurance and Response Posture

The Government shall be notified immediately if mission launch shall be delayed beyond the 12 hour performance parameter, and the Contractor shall submit to the Government a written explanation for the delay, and plan to prevent recurrence of the delay in future movements. Most trips shall originate from the Contractor Base. In the event that a Dedicated Aircraft is unexpectedly unavailable for the Government’s use for any reason, the Contractor shall make all reasonable efforts to provide a replacement aircraft that is suitable for specific mission parameters.

The Contractor shall notify the Contracting Officer’s Representative (COR) at least seven (7) days prior to Dedicated Aircraft “stand down” for scheduled maintenance checks, and shall designate in advance the tail number of the replacement aircraft. The contractor shall notify the Contracting

Officer’s Representative within one (1) hour should the aircraft “stand down” for any unscheduled maintenance, and shall designate by tail number a suitable replacement aircraft if maintenance is expected to exceed 8 hours in duration.

The Contractor shall be authorized by the FAA to transport dangerous goods. Some types of infectious substances that the carrier may transport shall be classified as “select agents”. To transport select agents, the carrier must have a security plan compliant with 49 CFR 172.800 and

802. The Contractor shall have air ambulance approval in their FAA Operations Specifications, and shall be accredited by the Commission on Accreditation of Medical Transport

Systems(CAMTS) or the National Accreditation Alliance of Medical Transport Applications

(NAAMTA).

The Dedicated Aircraft shall have a suitable lavatory installed in the aircraft.

The Contractor shall have the capability to store the biocontainment unit components at temperatures between 20F and 120F. All components shall be stored in accordance with standards published in the biocontainment unit Operator’s Manual.

The Contractor shall have the capability to install, deploy, decontaminate, and remove the biocontainment unit. All installations of the system shall be in accordance with the biocontainment unit’s Operator’s Manual and aircraft operating parameters. Normally, the biocontainment unit shall remain installed in the Dedicated Aircraft at all times, unless reconfiguration of the aircraft is authorized by the COR under Section 2.2.4. below.

2.2.4 Mission Preparation and Emergency Recall.

The Contractor shall provide DOS with requested itineraries for trips that may or may not occur. Upon issuance of a service call for deployment of an aircraft under this agreement, and after which the aircraft departs the Contractor Base (or other designated location) and the mission is terminated by DOS, the

Contractor is entitled to a cancellation fee to reimburse Contractor for actual expenses, plus a fee for all hours flown by the aircraft during the aborted mission.

2.2.5 Aircraft Re-configuration.

The Contractor shall, at the request of the Government and based on specific mission requirements, remove the biocontainment unit system from the contracted aircraft and install passenger seating in order to satisfy a crisis response deployment or personnel evacuation missions as described in 2.2.4.3 below. Upon completion of the mission, the Contractor shall remove passenger seating, and re-install the biocontainment system.

2.2.6 Contracted Aircraft On-Call Missions

2.2.6.1 Medical Evacuation Missions. The Government has a requirement for medical evacuation, with or without biocontainment. Contractors must hold CAMTS or NAAMTA accreditation, and medical evacuations without biocontainment shall be performed in accordance with CAMTS or NAAMTA requirements. The Contractor shall provide an aircraft capable of operating on a worldwide basis, meeting minimum performance specifications listed in 2.2.1 and

2.2.2 above, with a functioning and FAA certified biocontainment system available for installation in the aircraft. There shall be a minimum of four seats installed in the main aircraft cabin. These seats shall normally be used for crewmembers during missions. Missions that exceed the allowable crew duty day under FAA Part 135 shall include a crew duty break of no more than 16 hours, unless other factors required by Contractor mission needs and approved by the Government in advance indicate otherwise. The serial number of the contracted aircraft may change from time to time at the discretion of the Contractor, but one Dedicated Aircraft and one Regionally Based

Dedicated Aircraft shall always be available unless on a mission, unless the Government is notified in advance as provided for in this agreement.

2.2.6.2 Personnel Retrieval Missions. The contracted aircraft may be used to retrieve eligible personnel, as designated by the Government, including patients exposed to a highly contagious pathogen before they become symptomatic. Retrieval of non-essential personnel from high risk locations shall be coordinated closely with diplomatic security personnel at the time of the service call.

Retrieval of personnel exposed to highly contagious pathogens are only for the transport of a person(s), as seating permits, who may have been exposed to a highly contagious pathogen, but does not require biocontainment, and for whom a a full clinical crew is not required. However, such a retrieval can only be conducted if the Contractor determines that it may be done safely and without undue risk or other issues. Standard configuration for this type of mission includes capacity for one litter patient and ten seated passengers unless otherwise directed by the COR at the time of the service call.

2.2.6.3. Emergency Deployment / Retrieval of Government Personnel. The Government may request air transportation for emergency deployment or retrieval of Government personnel in support of security or other needs of the Government (referred to herein as “Crisis Response”) using the contracted aircraft. The Contractor must be able to reconfigure the aircraft for casualty evacuation

(without biocontainment) while deployed, in order to support contingency requirements related to the crisis response. There shall be a flight attendant onboard and meal/beverage service included.

Standard configuration for this type of mission includes capacity for one litter patient and ten seated passengers unless otherwise directed by the COR at the time of the service call. The costs associated with the reconfiguration of the aircraft from shall be reimbursed under 2.2.5 above.

2.2.7 Aircraft Biocontainment - Set-up, Deployment, Decontamination, and Disposal of

Hazardous Waste.

The Contractor shall develop a biocontainment capability that creates a negative pressure environment throughout the flight, with visual and auditory pressure variation warning systems, capable of containing an airborne viral pathogen. Vented air from the unit shall be HEPA filtered, containing 99% of 0.3 micron particles, and 99.99% of 1.0 micron particles. The biocontainment system must allow patients to lie, sit, stand, and use a toilet, and allow care providers full access to the patient to provide the full spectrum of life support procedures, while wearing protective equipment. The biocontainment system must be approved under an FAA Supplemental Type

Certification (STC).

The Contractor shall provide all personnel, facilities, and services that are required to deliver biocontainment units, provide for their safe storage, complete their installation and accomplish their removal from aircraft for decontamination and disposal. Support services include, but are not limited to, the provision of a decontamination crew or subcontractor with requisite equipment and supplies to complete decontamination and disposal in accordance with relevant federal and state regulations.

Expendable supplies shall be approved in advance, detailed by invoice, and submitted as a directly reimbursable expense.

The Contractor shall ensure all contractor support personnel are adequately trained, possess the requisite experience and/or certification, and are otherwise fully qualified to provide the support required prior to being assigned a mission. Specifics shall be determined at the time of the service call.

The Contractor shall decontaminate and/or dispose of all components in accordance with the biocontainment unit Operator’s Manual and conduct all other required decontamination procedures of the aircraft according to Federal guidelines as appropriate. The Government shall review and approve detailed decontamination protocols for the biocontainment unit submitted by the Contractor. The Contractor is responsible for compliance with all applicable state and federal laws, rules, and regulations related to the decontamination and disposal of hazardous waste.

2.2.8 Fabrication, Development, Testing, Evaluation, and Certification of Special Mission

Equipment.

The Contractor shall work with the DOS Contracting Officer’s Representative to develop custom special mission equipment necessary to fulfill current or anticipated DOS mission requirements, subject to further agreement of the parties.

If subsequently agreed upon between the parties, the Contractor shall engineer, fabricate and test such special mission equipment as referenced above and obtain all necessary certifications and authorizations necessary to install and utilize the special mission equipment in an aviation environment on a reimbursable basis.

For subcontracted fabrication services, if same are subsequently agreed upon by the parties, the

Contractor is responsible for delivering a material solution to the DOS’s requirement that can be certified by governing authorities for use during a DOS mission.

All materials procured or fabricated under this contract, including all designs, drawings, specifications, and associated intellectual property rights, become property of the Government upon delivery.

2.2.9 Air Mission and Mobility Planner Training

The Government requires an industry-specific course of instruction for USG employees that builds substantive knowledge related to air mission planning and execution in the austere and high threat environment. This experiential learning program shall focus on key operational and logistical concerns related to the performance of missions under this contract. The Contractor shall work with the DOS Contracting Officer’s Representative to develop and deliver a plan of instruction to prepare USG employees to plan and execute complex medical evacuation and crisis response plans incorporating aviation resources. The final program shall develop critical knowledge and skills necessary to build contingency plans that incorporate civil aviation assets and resources available under this contract.

2.2.10 Storage and Maintenance of Government Furnished Equipment

The Government requires the Contractor to provide secure, climate controlled storage of

Government Furnished Equipment (GFE) furnished under this contract, with sufficient workspace therein to set up, inspect, rehearse, clean, and decontaminate equipment required. The

Government estimates that the Contractor will require 10,000 square feet of secure, climate controlled storage space for storage of GFE under this contract.

Government Furnished Equipment under this contract will include single-patient Airborne

Biocontainment Systems (both durable and expendable supplies), two multi-patient Containerized

Biocontainment Systems, and other mission hardware specific to this requirement. Preventative maintenance for GFE shall be provided in accordance with the equipment’s operating manual.

2.2.11 Special Aviation Services

From time to time, the Government requires aviation support to austere locations that may require intermediate transportation of personnel using helicopter or short take-off and landing aircraft or the use of large cargo aircraft for movement of the Containerized Biocontainment System. At the time of a specific service call, the Contractor shall identify this requirement, and develop a proposal, using a subcontractor where necessary, for review and approval by the Government prior to mission execution.

3.0 OTHER REQUIREMENTS.

3.1 Flight Services. The Contractor shall conduct all flights carrying patients or persons who are not flight or medical crewmembers in accordance with Federal Aviation Regulations (FAR), 14

CFR Part 135.

3.1.1 Flight Operations and Scheduling. The Contractor shall provide the following services with respect to any flight operation and scheduling of aircraft operated by the Contractor:

3.1.1.1 All subcontracting arrangements must be approved in advance by the

Government’s representative. All aviation services subcontractors must meet the certification and regulatory requirements imposed upon the Prime Contractor by this Scope of Work.

3.1.1.2 Contractor establishes safe operational capabilities for the aircraft and crew, including aircraft performance, dispatch, weather conditions, airport facilities, duty time, fuel reserves, weight and balance control, aircraft servicing, crew training, and all other safety considerations;

3.1.1.3 Contractor conforms of the aircraft operations with applicable aeronautics authorities’ regulations and with the capabilities established for the aircraft;

3.1.1.4 Contractor maintains all necessary and current flight manuals, aircraft manuals, airways charts, and other documents and materials required to support the DOS’s flight operation;

3.1.1.5 Contractor provides of all flight liaison and coordination with DOS (i.e., ground transportation, meals, etc.).

3.1.1.6 Contractor informs DOS with information on flight and weather conditions that might affect a flight;

3.1.1.7 Contractor maintains a detailed log of each trip made, passengers carried, and time en route. The contractor shall make all mission related documents available for inspection upon reasonable request.

3.1.1.8 The Contractor maintains operational control of all flights. The Contractor shall make the final determination as to safety considerations (relating to aircraft, flight, medical considerations, suitability of patient and passenger transport, etc.) and as to compliance with applicable FARs and other applicable regulations and laws including, but not limited to, as to flight crew flight/duty/rest limitations, suitability and choice of airports, routings, etc.

3.2 Security requirements. Contractor access to classified information may be required under this contract. Therefore, Contractor personnel involved in the performance of this contract in areas that contain a sufficient and agreed upon classified element must hold a U.S. DOD security clearance or similarly acceptable security clearance to the DOS during the life of the contract.

In order to comply with such security matters, a current DD Form 254 (Contract Security

Classification Specification) shall be issued by the DOS to the contractor.

All information is considered sensitive and shall not be disclosed outside the workplace, unless on a reasonable need-to-know basis. This includes contractor proprietary data and passwords.

Documents generated that are related to this project shall include, if appropriate and needed, the protective footer marking, “(FOUO) For Official Use Only,” unless otherwise directed by the

Government.

3.3 Personnel requirements. The Contractor shall provide qualified personnel to perform all requirements specified under this contract and all associated service calls.

3.3.1 Contractor Conduct. Contractor shall comply with all applicable Government regulations, policies and procedures when visiting or working at Government facilities. The Contractor shall ensure their employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of State.

3.3.2 Removing Employees for Misconduct or Security Reasons. The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from DOS facilities or missions for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under this contract.. The Contracting

Officer shall provide the Contractor with a written explanation to support any request to remove an employee.

3.4 “Kick-off” meeting. The Contractor shall attend a “kick-off” meeting with the Contracting

Officer and the COR not later than three (3) business days after the date of award or a mutually acceptable date. This can be a virtual conference. The purpose of the meeting chaired by the COR is to discuss any technical and contracting objectives of the statement of work and review the

Contractor's project plan. The “kick-off” meeting shall be held at the Government’s facility or via teleconference.

3.5 Safeguarding of information. The Contractor, including subcontractors, shall exercise the utmost discretion in regard to all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract which has not been made public, without written authorization from the COR.

All documents and records (including photographs) generated during the performance of work under this contract, excluding Contractor proprietary work product and Contractor’s receipt of official certification and/or authorization of special mission or other equipment or processes, shall be for the sole use of and become the exclusive property of the U.S. Government. Furthermore, no information, article, book, pamphlet, recording, broadcast, speech, television appearance, film or photograph concerning any aspect of work performed under this contract shall be published or disseminated through any form of media (including the internet) without the prior written authorization of the COR.

The Contractor agrees that any violation of the certifications or restrictions of the conditions of non-disclosure shall constitute a material and substantial violation of the terms, conditions and provisions of the contract and that the Government may, in addition to any other remedy available, terminate this contract for default.

These obligations do not cease upon the expiration or termination of this contract. The Contractor shall include the substance of this provision in all contracts of employment and in all subcontracts hereunder.

3.6 Restricted Distribution of Documents. The Contractor, including its subcontractors, may be provided access to documents deemed “Sensitive” by the Government. Access to these documents, which must be appropriately labeled or marked as “sensitive,” shall be limited to members of the contract team on a need to know basis. The Government may limit the number of hard copies and prohibit electronic copies of such “Sensitive” documents. These documents shall be used on this contract only and shall not be used on any other contract or given or sold to another company, person(s) or entity.

The Contractor, including its subcontractors shall exercise the utmost discretion in regard to all matters relating to all Government documents. They shall not communicate to any person any information known to them because of their access to the Government documents. These documents are for use on this contract and are the exclusive property of the U.S. Government except as provided for elsewhere herein. Furthermore, no information, article, book, pamphlet, recording, broadcast, speech, television appearance, film or photograph concerning any aspect of these documents shall be copied, reproduced, published or disseminated through any media or the internet.

3.7 Media Relations. The Contractor shall advise all employees and subcontractors of its guidelines for dealing with media, press and other inquiries about the company’s customers, business, and other information deemed by the Contractor to be important and/or business sensitive.

3.8 Notification of Confidentiality. Notwithstanding any other provision or term of this agreement, it shall be the responsibility of the party seeking confidentiality as to any item of information, documents or things to notify the other party in advance and in writing as to same.

Additionally, no restrictions shall apply to routine information or documents, or to information or documents provided to employees, agents and contractors which are reasonably needed for the performance of duties.

4.0 DELIVERABLES

Deliverables produced under this contract shall be classified in accordance with applicable security classification instructions based on the specifics of an individual service call. Contractor shall provide all Government requested documents pertaining to operations under this contract and not otherwise considered to be proprietary by the Contractor. Deliverables shall be based upon the specifics of the mission.

4.1 Flight Plans. Flight plans shall be submitted to the COR within one hour following notification of a service call, and shall be approved by the COR prior to launch of the aircraft.

Adjustments to the flight plan during the mission shall be submitted to the COR as soon as practicable, but do not require approval of the COR so long as they do not involve a change in the overall intent of the service call itself.

4.2 Maintenance Records. Records of all maintenance involving the contracted aircraft wherein the maintenance is the cause for a degradation in the response posture of the aircraft, or in which a substitution of the contracted aircraft is required, shall be submitted to the COR within 30 days of the maintenance completion.

4.3 Patient Care Records. Upon request of the Government, following a medical evacuation of a patient under the terms of this agreement, the Contractor shall furnish copies of all patient care records to the COR within two working days of request, in a manner consistent with requirements set forth in both the Privacy Act and the Health Insurance Portability and Accountability Act.

4.4 Air Mission Planning and Mobility Course. The Government requires an industry-specific course of instruction for USG employees that builds substantive knowledge related to air mission planning and execution in the austere and high threat environment. This experiential learning program shall focus on key operational and logistical concerns related to the performance of missions under this contract. Contractor shall develop a program of instruction, including all instructional materials and access to airfield and aircraft as needed to meet the Government’s objectives. The Contractor shall submit program of instruction to the COR for approval prior to course execution. Once program of instruction and materials are approved by the COR, the

Contractor shall ensure that all the resources are in place to train up to 10 USG employees within the Period of Performance to the established standards of competency as per the QASP.

5.0 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). This Quality Assurance

Surveillance Plan (QASP) provides a systematic method of evaluating the services the Contractor is required to provide under contract. The list of objectives is found in the Performance

Requirements Summary (PRS) below:

Performance

Objective

Performance Standard PWS

Para

Performance

Threshold

Dedicated and

Regionally Based

Dedicated Aircraft

Mission Assurance and Response

Posture.

The Contractor shall maintain an aircraft configured and ready for departure within 12 hours of notification for a given service call.

2.2.1

2.2.2

100% compliance with readiness degradation notifications to the COR as prescribed in this agreement.

95% readiness rate during unscheduled visits and status update requests.

Mission Preparation and Emergency

Recall.

The Contractor must make all necessary preparations and flight plans, recall all flight and medical crew members, complete all necessary maintenance and aircraft reconfiguration, and be ready for

2.2.4 100% of flight plans shall be properly filed and submitted to the

COR prior to launch.

take-off within 12 hours of notification for a service call by the COR.

90% of all missions and drills shall be prepared for departure within

12 hours of notification.

100% of all missions and drills shall be prepared for departure within

13 hours of notification.

Aircraft Re-configuration.

The Contractor shall reconfigure the aircraft in accordance with the stated missionrequirements under this contract within the allotted 12 hour mission preparation time, and shall return the aircraft to the biocontainment configuration within 24 hours of mission completion.

2.2.5 The aircraft cabin

shall be properly configured for passenger movement within the 12 hour allotted time limit for 90% of drills or missions that require cabin reconfiguration.

Aircraft On-Call

Missions

The Contractor must conduct flight in accordance with the flight plan (as amended if necessary), and submit (via electronic communications) status updates during the mission on a scheduled mutually agreed to by the

Contractor and the COR.

2.2.6 Flights shall

follow scheduled flight plan +/- 30 minutes at each scheduled stop in

95% of missions.

Aircraft

Biocontainment -

Set-up, Deployment, Decontamination, and Disposal of

Hazardous Waste.

The Contractor must assemble, decontaminate, disassemble, and dispose of biocontainment unit in accordance with manufacturer and regulatory guidelines.

2.2.7 100% compliance with all established manufacturer instructions, safeguards, and

CDC policies.

Fabrication, Development, Testing, Evaluation, and Certification of

Special Mission

Equipment.

The Contractor must develop a project scope of work to include engineering and production timelines, cost estimates and related project parameters, and submit to

COR within 5 business days of requirement assignment.

Once the fabrication and testing timeline has been accepted by the COR, the

Contractor must meet all production timeline goals, budget constraints, and deliver a product appropriately certified for the use requested.

2.2.8 80% of fabrication proposals shall be delivered within 5 working days of project submission.

100% of fabrication proposals shall be delivered within

10 business days of submission.

Fabrication projects shall be delivered, ready for use, within 5 business days of the planned delivery date for

80% of projects.

Flight Services. The Contractor shall abide by governing

FAA and ICAO regulations related to the safe conduct of each mission

3.1 100% compliance with all relevant regulations, statutes, and international conventions for aviation safety and operations

Air Mission

Planning and

Mobility Course

The Contractor shall deliver a plan of instruction that meets the Government’s requirements for air mission and air mobility planning.

4.4 Delivery of a

final product, including all resource plans and instructional materials, for

COR review within 14 days of contract award.

80% competency for prospectively agreed upon learning objectives for all students trained during the period of performance.

The Contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved.

6.0 TRAVEL

All Contractor employee travel required by the Government outside the local commuting area(s) of the Contractor’s Base shall be reimbursed to the Contractor in accordance with the Federal

Travel Regulations (FTR) per FAR 31.205-46. This shall include lodging, meals, air travel, rental cars and similar expenses. Additionally, if first agreed upon by the Contractor and COR, such expenses for augmented flight and medical crews, where Contractor determines that same are needed for a mission requested by the Government, shall likewise be reimbursed to the Contractor by the Government. The Contractor shall travel using the lower cost mode transportation commensurate with the mission requirements. When necessary to use air travel, the contractor shall use the tourist class, economy class, or similar lodging accommodations to the extent they are available and commensurate with the mission requirements.

The Contractor shall submit a trip report to the COR for reimbursement of travel expenses, said report shall include trip details, expense receipts, etc.

7.0 NON-PERSONAL SERVICES

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor feels that any actions constitute, or are perceived to constitute, personal services it shall be the contractor’s responsibility to notify the

COR immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Governmental functions. All decisions relative to programs supported by the contractor shall be the sole responsibility of the Government.