Salient Characteristics-HM157525SS0002.pdf

UNCLASSIFIED

HM157525SS0002

The Office of Director of National Intelligence (ODNI)/IC Chief Human Capital Office has a mission-critical need for process and technological advances to acquire the best talent. It is increasingly important to consider innovation and flexibility in hiring processes and enabling technologies. The IC needs a quick, convenient, and mobile-friendly experience that keeps candidates in its recruiting funnel and enhances its employment brand.

The Intelligence Community Virtual Recruitment Capabilities (IC VRC) includes three focus areas for talent acquisition: (one) online interviewing and assessments services, (two) event management interviewing and assessments services, and (three) college recruitment. The Government is seeking a product/solution that includes all three focus areas or a vendor that can meet the Salient Characteristics for all three focus areas that are listed below. However, the government will consider responses that only include one or two of the focus areas.

One-Salient Characteristics for Online interviewing and assessments services

The Government is seeking a structured online interview capability for both on-demand and live interviews. The system should provide scheduling functionality for interviews and the scheduling of conference rooms, preferably in a customizable way. Additionally, we would like the system to provide

Coding language Assessments (Technical Challenges).

In order to meet IC Element specific needs, we desire the system to:

• Provide separate instances of the online interview tool for each IC element covered by this contract,

• Provide usage reporting to NGA as requested for all participating IC elements under the contract, Have the ability to request information from the applicant after submitting an online interview questionnaire.

• Provide 24x7x365 helpdesk support for both external interviewees and internal interviewers to troubleshoot issues and usability of the service.

• Structure the tool so that each IC element can use the tool within their respective organization with separate branding, testing, questions and configuration based on each element’s specific requirements

• Ensure that each IC element only has access to its own applicant records. For example, NGA and

DIA shall not have access to NSA’s applicant videos, tests and/or uploaded documents

• Require an expiration policy on all Government account passwords of 90 days and shall require complex password requirements of special characters, uppercase/lowercase usage and a minimum of eight (8) characters

The system must comply with Section 508 of the Rehabilitation Act and the DoD FEDRAMP Level 4

Personal Identifiable Information (PII) protections and have the ability to purge videos, transcripts and online interview data after two (2) years.

Personally Identifiable Information (PII) is information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other information that is linked or linkable to a specific person.

The contractor shall establish, manage, and/or maintain all PII in a secure manner to include the application of administrative, technical, and physical safeguards to protect confidentiality and prevent unauthorized use or access of PII. Safeguards shall provide a level and scope of security equal to or greater than the level and scope of security for PII protections established by IC enterprise solutions.

Two-Salient Characteristics for Event Management Interviewing and Assessments services

The Government requires software to attract, recruit, and hire highly qualified candidates with mission critical skills to meet the Intelligence Community’s (IC) emerging critical workforce needs and national security imperatives now and in the future. It requires an automated event management service that allows execution of campus recruitment events on a single platform. Additionally, the Government requires the ability to automate the process of collecting information from potential candidates through tailored and scalable pre-registration messaging campaigns and on-site data collection critical to evaluating an event's return on investment.

The Government requires a highly specialized SaaS to meet the needs of the IC, providing several layers of customized support throughout the duration of the contract that span from Account Management, Implementation/Training, Customer Success, and Support.

In order to meet IC Element specific needs, we desire the system to:

• Capable of providing the necessary equipment to support events, such as 100+ iPads and/or

100+ kiosks.

• Manage, plan and share event details with IC element personnel attending the event through software.

• Allow candidates attending events to pre-register and collect their pre-screening details for post-event follow-up.

• Access candidate's data in real time in one location.

• Use digitally created records at events to facilitate follow-on engagement with candidates.

• Engage top talent by marketing events on social media and career sites.

• Once top talent is identified, market opportunities to that talent before, during and after the event.

• Collect data to measure success of event, such as registration rates.

• Identify potential candidates with the most sought-after skills, such as education and experience.

• Track how much engagement is necessary to get a candidate to apply.

• Provide candidate with high touch application experience through automated communications and status updates.

• Based on skill groupings identified in the talent communities, the solution shall allow for the ability to maintain communications with potential applicants and encourage application directly to IC elements through intelligencecareers.gov.

• Execute targeted marking and communication campaigns to pique the interest of talent where ads are posted for most immediate impact.

• Based on records established at initial contact, find best-qualified candidates. Tailor searches to generate the most relevant candidates based on search criteria.

• Get immediate feedback from potential applicants to inform future marketing efforts. Leverage survey data to increase Recruitment ROI and improve the hiring process.

• Provide a direct communication channel to keep potential talent interested in the IC through email campaigns, text messages, event marketing, etc. This solution shall be a robotics-driven capability that will maintain contact with potential applicants and others to keep the IC at the forefront of their awareness on potential opportunities for individuals in their community. These can be set by skill, program, school, etc.

• Provide direct linkage between IC job ads and job boards on the internet that service various skill populations.

• Provide a vehicle to deliver IC-specific content to potential applicants and drive that talent to the exact job opening that is most directly related to the applicant’s experience, education and interests.

The system must comply with Section 508 of the Rehabilitation Act and the DoD FEDRAMP Level 4

Personal Identifiable Information (PII) protections and have the ability to purge videos, transcripts and online interview data after two (2) years.

Personally Identifiable Information (PII) is information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other information that is linked or linkable to a specific person.

The contractor shall establish, manage, and/or maintain all PII in a secure manner to include the application of administrative, technical, and physical safeguards to protect confidentiality and prevent unauthorized use or access of PII. Safeguards shall provide a level and scope of security equal to or greater than the level and scope of security for PII protections established by IC enterprise solutions.

Three-Salient Characteristics for College Recruitment

The Government is seeking a structured College Recruitment capability that provides the widest possible net for employee recruitment in a robust college recruitment/talent acquisition capability. It must include the ability to manage participation in the process by IC participants (such as hiring managers and chiefs of staff) through role-type access controls. Additionally, the Government requires the ability to allow authorized individuals to engage virtually and directly with candidates through services as direct messaging and video capabilities.

The Government requires the capability to access comprehensive early talent data and analysis to support the design of proactive detailed early talent awareness strategy. The IC requires the ability to host more, tailored, high-quality and intimate events with fewer and more qualified candidates, increase in branding of niche and high priority roles with robust scheduling to enable flexibility for talent and recruiters.

In order to meet IC Element specific needs, we desire the system to:

• Capable of posting jobs to 1000+ college and universities simultaneously.

• Ability to configure recruiting criteria.

• Ability to view, manage and message applicants.

• Perform premium search filters.

• Access to all prior engagements with students.

• Provide direct linkage between IC job ads and job boards on the internet that service various skill populations.

• Provide a vehicle to deliver IC-specific content to potential applicants and drive that talent to the exact job opening that is most directly related to the applicant’s experience, education and interests.

• Post and manage events.

• Conduct virtual and on-campus event promotion, registration, measurement and follow-up.

• Conduct event check-in.

• Reach students via school and organizational affiliations.

• Conduct employer page.

• Conduct unlimited video content.

• Conduct viewer-customized content.

The system must comply with Section 508 of the Rehabilitation Act and prioritize data security by utilizing industry best practices like robust encryption (TLS 1.3, AES 256-bit), strict access controls, regular penetration testing, and data encryption at rest, ensuring student information is protected through secure transmission and storage.

The contractor shall establish, manage, and/or maintain all PII in a secure manner to include the application of administrative, technical, and physical safeguards to protect confidentiality and prevent unauthorized use or access of PII. Safeguards shall provide a level and scope of security equal to or greater than the level and scope of security for PII protections established by IC enterprise solutions.