S26-0394_Vendor_Letter.pdf

This is a vendor letter from ZOLL Medical Corporation regarding a sole source procurement (S26-0394) issued by the City of Orlando Fire Department in Florida for an X-Series Defibrillator/Monitor Worry-Free Service Plan. The procurement covers extended warranty and preventive maintenance services for 65 total defibrillator units, with service plans structured as follows: 59 devices under a 3-year plan (July 1, 2026 to June 30, 2029), 2 devices under a 2-year plan (October 1, 2026 to September 30, 2028), and 4 devices under pro-rated plans ranging from 3 to 9 months concluding on June 30, 2029. The scope of work includes annual preventive maintenance, parts and labor repairs under the manufacturer's limited warranty, SurePower Battery replacement, accidental damage coverage, service loaner equipment, and no-charge shipping. The procurement was posted on April 10, 2026, with a submission deadline of April 17, 2026, at 5:00 p.m. Eastern Time. Alternative suppliers believing they can provide equivalent products or services must submit qualifications and capabilities to Purchasing Agent Tracie Brown at tracie.brown@orlando.gov by the deadline. Preventive maintenance will be scheduled 60 to 90 days after agreement execution.

The total contract value is $318,123.66, reflecting a 20% multi-unit discount applied to the list price of $6,510.00 per unit for 3-year plans (adjusted to $5,208.00) and $4,430.00 per unit for 2-year plans (adjusted to $3,544.00). Payment terms are Net 30 days after invoice, with applicable tax added at invoicing; the 20% discount applies only when the total contract value is invoiced in full and paid within the Net 30-day period. ZOLL Medical Corporation has been identified as the exclusive source and incumbent vendor, citing its policy of maintaining service and support exclusively through designated Depot Repair Centers staffed by highly skilled professionals and the company's strict quality and safety standards for life-saving medical devices. The quotation submitted by ZOLL is valid for 60 days from April 7, 2026.