S25-0142_Vendor_Letter.pdf

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Attached to
Adder KVM Warranty and Support
Solicitation number
S25-0142
Issued by
Orange County, Orlando City, Florida

About this file

This document is a Sole Source Declaration from Adder Technology for the City of Orlando, dated December 9, 2024, pertaining to ADDERLink INFINITY, AIMCare, and AIMAssist products. The declaration confirms that Adder Technology is the manufacturer, intellectual property owner, and licensor of these technology products, and serves as the sole source for product maintenance, repair, and technical support. To access the full features of AIMCare and AIMAssist, an active warranty contract must be in place, with specific terms and conditions available on the company's website.

The document provides contact information for Vic Jimenez, the East Region Sales Manager, including a phone number (+1 (978)-417-2720) and email (vic.jimenez@adder.com). The sole source declaration is part of a state and local contract opportunity (Sole Source Number: S25-0142) for a one-year Advanced Replacement Cover for AdderLink AIM with 24-hour technical support access. The opportunity is specific to the City of Orlando in Florida, with a due date of December 24, 2024, at 5:00 p.m. (ET), and allows for potential alternative suppliers to submit qualifications to the purchasing agent.

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